200 Best customer service team lead Jobs in Beckenham (October 2025)

Front of House Team Member Location: Sanderstead, South Croydon Hours: 5 days per week Overtime: Available About the Role We’re looking for a friendly, bubbly, and reliable Front of House Team Member / Manager to join our team! You’ll be the face of our business, welcoming guests, taking orders, and ensuring every customer leaves with a smile. In this role, you’ll also take charge of daily operations, including stock control, opening and closing duties, and helping to maintain smooth, efficient service throughout the day. Key Responsibilities Provide exceptional customer service with a positive, can-do attitude Take food and drink orders accurately and efficiently Supervise and support the Front of House team during service Manage stock levels, deliveries, and inventory checks Handle cashing up, opening, and closing procedures Ensure cleanliness, presentation, and safety standards are always met Work closely with the kitchen and management team to deliver a seamless experience About You Friendly, bubbly, and approachable personality Strong communication and teamwork skills Reliable and punctual with a strong work ethic Confident handling busy periods and leading by example Must be available 5 days per week Perks & Benefits Competitive hourly pay Free food on shift Overtime available Supportive and fun team environment Opportunity to grow and develop within the business

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Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, with 40+ salons across the UK, Los Angeles and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by Goldex Beauty. Goldex Beauty: Goldex Group is a well-established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food & beverage, and retail. Our ventures include popular high-street names such as Goldex Fitness, Costa Coffee and Kaspa’s Desserts. We’re now bringing that same passion and expertise to the beauty industry. As part of the Goldex family, you’ll have the opportunity to grow within a supportive, ambitious team that champions excellence in everything we do. Our fantastic benefits include: • Annual Leave – 28 days of annual leave per year., • Employee Private Healthcare – Employee health coverage provided., • Employee Assistance Programme – Free, confidential access to support for mental health, legal advice, financial guidance, and more., • Employee Discount – Enjoy 25% off at: Townhouse, Costa Coffee, Kaspa’s Desserts, Gong Cha, • Goldex Fitness Gyms (Through the Goldex Staff Discount Card), • Friends and Family Discount – Discounted services for two nominated friends or family members., • Referral Bonuses – For every successful team member you refer to the business (paid on successful completion of their probationary period)., • Free drinks from Goldex Group Coffee Shops – As a day one benefit, you are entitled to a certain number of free small drinks whilst on shift., • Birthday Pamper – During your birthday month, treat yourself and a friend to a free signature mani or pedi and a complimentary drink!, • Commission – Commission available for retail product sales at 10%., • Starting hourly rate of £12.21 + keep all of your own tips! Responsibilities: • Deliver our signature services, manicures and pedicures, and additional nail enhancements ., • Infuse passion into every treatment, ensuring a luxury experience for our clients., • Assisting in salon upkeep, maintaining a clean and tidy workstation, and stock replenishment., • Demonstrating the highest level of customer service at all times., • Stay informed about current nail trends and techniques., • Educate clients on proper nail care practices and recommend suitable products., • Advising customers on the purchase of Townhouse nail care products. Qualifications: • Possess a valid certification as a Nail Technician (NVQ level 2 or similar)., • Previous experience as a Nail Technician or a similar role. Equal Opportunities: Goldex Beauty is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry! Apply Now and Be Part of Our Exceptional Team!

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My Hiro: Hidden secrets

We're a fast growing food business with lots of opportunity, but you need to prove you can master the basics first. We're passionate about lowering the cost of food so everyone can enjoy a home cooked meal regardless of class, or income. Please apply if you • Love customer service, • Working in the kitchen, • Have high standards, • Are hard working, • Humble, • Have a startup/scrappy mindset, • Are long term focused, • Positive, • and Honest, • and want to build something. As an Assistant Manager you will be: • Responsible for opening and closing, • Serving perfect food., • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun., • Ensuring every customer is delighted with their order and their experience - You will deal with complaints promptly in an open and honest way., • Leading from the front, you will be hands on working with the team on the line and on floor with customers., • Responsible for supporting your General Manager and delivering store results., • Learning to own P&L, which means you will need to drive sales whilst controlling costs., • Running smooth day to day operations, thinking about long term plans., • Always leading with our values, • Developing your team to ensure there is a strong talent pipeline. Where you can go with Us? If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Store leader - leading to a future as an Area Trainer This isn’t just a job – it can be a career! About us Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! We need talented Londoners to help cook, roll, and serve this tasty treat. (And keep our awesome Google rating!!!) The best candidates will be detail oriented too, so reading to the bottom of this job ad means you’ll know, we growing from two to five locations this year, so our team needs to double, meaning there is plenty of room for the best team members to become leaders and partial owners of the business. Job Type: Full-time, Permanent, Graduate Benefits: 1. Discounted or free food, 2. Employee discount, 3. Employee stock ownership plan, 4. Employee stock purchase plan, 5. Gym membership Ability to commute/relocate: London SE16 3TP: reliably commute or plan to relocate before starting work (required)

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CD Waste Management Ltd

About Us We are a leading Waste Management company based in South-East London, providing reliable and efficient waste collection services for commercial clients across London and the South-East. The Role We’re looking for experienced HGV Drivers to join our dedicated Transport Team. Ideal candidates will be familiar with commercial waste operations, especially across London and the surrounding areas, however, full training will be given on any specialist vehicles. HGV Driver Key Responsibilities • Conduct routine checks and maintenance to ensure vehicle safety and cleanliness, • Comply with road safety regulations and transport legislation, • Accurately complete delivery paperwork and report any incidents or defects promptly, • Deliver high levels of customer service and work collaboratively with your team What We’re Looking For • A valid HGV Category C licence (with no more than 6 points and no disqualifications in the last 10 years), • Current Driver CPC card, • Willingness to complete additional training as required, • Strong communication and teamwork skills, • A proactive attitude and commitment to safety and service excellence What We Offer • Competitive salary of up to £45,000 (negotiable depending on experience), • Overtime opportunities and performance-based bonuses, • Stable, full-time employment with a reputable local employer Apply Now If you’re a qualified driver ready to take the wheel of your next career move, send us your CV and a brief cover letter outlining your relevant experience. We’re excited to hear from you!

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British School of Management and Science

As a Telesales Agent (Student Recruitment), your main responsibility will be to contact prospective students who have expressed interest in our partner institutions or our own courses. You’ll provide information, answer questions, and help students take the next steps toward enrolling. This is a fast-paced and rewarding role, ideal for someone who enjoys speaking with people, building rapport, and achieving targets. Key Responsibilities Make outbound calls consistently to prospective students who have inquired about studying with our partner institutions. Consistently follow up on leads received via phone, email, website forms, or social media. Provide accurate and engaging information about courses, entry requirements, fees, and study options. Guide students through the application and enrolment process, ensuring a smooth experience. Maintain regular contact with leads to keep them engaged and updated. Achieve individual and team targets for calls, conversions, and enrolments. Update and manage all student interactions within the CRM system. Collaborate with the admissions and marketing teams to ensure high-quality student engagement. Requirements Previous experience in telesales, customer service, or student recruitment preferred. Excellent verbal communication and listening skills. Positive, persuasive, and goal-oriented attitude. Strong interpersonal skills and the ability to build trust quickly. Organized and able to manage multiple leads simultaneously. Comfortable working towards and achieving performance targets. Basic understanding of higher education or training programs is desirable (training provided). What We Offer Competitive base salary plus uncapped commission and additional sales bonuses. Full training and ongoing professional development. Opportunities for progression within student recruitment or admissions. Supportive and collaborative work environment. Incentives, recognition schemes, and regular team events. How to Apply If you’re passionate about helping students achieve their goals and enjoy working in a target-driven environment, we’d love to hear from you. 📩 Apply now with your CV and a short cover letter explaining why you’re a great fit for this role.

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen., • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers., • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat., • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen., • Communicate effectively with the kitchen team to maintain efficiency and accuracy., • Handle customer queries, issues, and complaints promptly and professionally., • Maintain stock levels of packaging, condiments, and other takeaway supplies., • Uphold cleanliness, hygiene, and food safety standards at all times., • Monitor performance of third-party delivery services and identify ways to improve service., • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment., • Confident in managing a small team with strong leadership and communication skills., • Organised, reliable, and able to stay calm under pressure., • Comfortable using delivery apps, POS systems, and managing multiple orders at once., • Passion for Caribbean cuisine and culture is a big plus., • Strong customer service skills and a proactive attitude., • Competitive salary with performance-based bonuses., • Staff meals and generous discounts on Reggae Kitchen favourites., • Opportunity to grow with a fast-rising Caribbean food brand., • Supportive and community-focused team culture., • Ongoing training and development opportunities.

We are a warm, family-run Italian pizzeria located in the Kent / South East London area, and we’re looking for an experienced Restaurant Manager to join our team and help us deliver authentic Italian hospitality. About the Role As our Restaurant Manager, you will take the lead in running the day-to-day operations of our pizzeria. From managing staff and ensuring top-quality service, to maintaining smooth front-of-house operations, you’ll be the friendly face of our restaurant and play a key role in creating memorable dining experiences for our guests. Key Responsibilities Oversee daily restaurant operations Lead, motivate, and train front-of-house staff Ensure excellent customer service at all times Manage bookings and floor plans for smooth service Monitor stock levels and liaise with suppliers Maintain health & safety and hygiene standards Assist with planning promotions, events, and seasonal menus alongside the owners What We’re Looking For Previous experience as a Restaurant Manager or Supervisor is essential Strong leadership and communication skills Ability to remain calm under pressure and resolve issues quickly A hands-on approach with great attention to detail Passion for Italian food and family-style hospitality What We Offer Competitive salary (dependent on experience) Immediate start available Supportive, family-run environment with opportunities to grow Staff meals and discounts The chance to be part of a genuine, community-focused restaurant 📍 Location: Kent / South East London 📅 Start Date: Immediate If you’re passionate about Italian cuisine, love working with people, and have the proven experience to run a busy restaurant, we’d love to hear from you!

Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)

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CAH

Finance and Income Officer

About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.

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Hopper Coffee

Kitchen Assistant / Cook

At Hopper Coffee we are looking for an enthusiastic individual who has driving experience to work at a Coffee Truck. Knowledge of coffee desirable as you will be expected to work with our baristas and be able to learn the job of a barista. Hopper Coffee is a proudly independent coffee shop company based in the heart of south west London, dedicated to serving high-quality, ethically sourced coffee in a welcoming and community-focused environment. Our passion for exceptional coffee is matched only by our commitment to creating spaces where people feel at home. Founded with the belief that great coffee and great service go hand in hand, we work closely with local roasters and suppliers to ensure every cup we serve is fresh, sustainable, and full of character. Our team is small, tight-knit, and passionate about what we do. At Hopper Coffee, we value individuality, creativity, and a genuine love for hospitality. With several locations across London, Hopper Coffee continues to grow organically, focusing on quality over quantity. Joining our team means becoming part of a business that cares deeply about its people, its customers, and its role in the local community. We are looking for a talented Kitchen Assistant to assist the head chef on the following days: December 2025 Dec17th - Dec 22nd January 2026 January 03rd - January 15th Key responsibilities: • Sorting, storing and distributing ingredients, • Assisting the head chef in preparing sandwiches, • Maintain high levels of personal hygiene and immaculate presentation, • Assist chefs with preparation of our different menus – cleans, cuts, and stores ., • To organize a section and operate in adherence to the specifications of business., • Be organized and comfortable. working in a high-pressure environment., • Measures, mixes, and prepares meal ingredients if required, • Any other reasonable duties requested from you line manager, • Level 2 Food Hygiene.

Chef We are looking for a skilled and passionate Chef to join our dynamic team at The Black Kitchen on a part-timebasis in London. The ideal candidate will have a flair for creating delicious dishes, ensuring high-quality standards, and working efficiently in a fast-paced kitchen environment. This position is perfect for someone who is creative, detail-oriented, and committed to delivering an exceptional dining experience. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities 1. Food Preparation and Cooking - Prepare and cook a variety of dishes to the highest standards, following recipes and presentation guidelines., 2. Menu Development - Collaborate with the team to develop exciting new dishes and seasonal menus that align with the restaurant’s concept., 3. Quality Control - Ensure that all dishes are prepared to the correct specifications and meet the company’s quality standards., 4. Kitchen Organisation - Maintain a clean, organised, and efficient kitchen workspace, ensuring all tools and ingredients are ready for use., 5. Health and Safety Compliance - Adhere to all food safety and hygiene regulations, maintaining a safe working environment., 6. Stock Management - Monitor inventory levels, assist in ordering supplies, and minimise waste by implementing efficient storage practices. • Proven experience as a chef or in a similar role within a professional kitchen (2 years minimum), • Strong knowledge of cooking techniques, food preparation, and kitchen safety practices., • Creativity and a passion for developing innovative dishes., • Excellent organisational and time-management skills., • Ability to work under pressure in a fast-paced environment., • Strong communication and leadership abilities., • Physical stamina to handle the demands of the job, including standing for long periods and handling hot or heavy items. Qualifications • Level 2 Food Hygiene Certificate is required; additional culinary qualifications are highly desirable. What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you have a love for the culinary world and are ready to step into a leadership role in a lively, customer-focused environment, we would love to hear from you!

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