Customer service team lead jobs in BeckenhamCreate job alerts

Constantly look for new ways to better/improve the customer experience and looking at customer service trends. Above is our “why”; our “how” is delivering the highest standard of service we can, which is why we’re looking to strengthen our Customer Service team. An essential service provid

The CDD Team Lead is responsible for managing and controlling the day to day operations and resources of the CDD Team, ensuring the efficient processing of customer due diligence (CDD). Responsible for leading the day to day management of the workflow across the CDD team, working with other Senio...

Leading the Team: As the Team Leader, you will be responsible for leading, motivating, and overseeing the day-to-day management of the Escalations Team of engineers. Responsibilities include working alongside the Help Desk Manager and other Team Leaders and leading the Escalations team of Service...

We are looking to hire a Service Desk Lead to oversee and guide the service desk team, ensuring prompt resolution of technical issues and delivering outstanding customer support. Maxwell Bond has an exciting opportunity for a Service Desk Team Lead to join an award-winning IT Services Provider in...

Team Leadership and Management: * Lead, mentor, and manage the customer service team to ensure high performance and engagement. * Provide training and development opportunities to enhance team skills ...

Forge strong partnerships with the Head of Customer Service and the Customer Services team as they ... Lead * Ensure Regional Sales Managers visit and support National Key Accounts with Feedback and ...

... customer service. You need to be a confident, effective communicator, able to build relationships ... lead regular team meetings and training events. • Be the subject matter expert on all tasks ...

Are you an experienced Account Management Leader who knows how to get the best out of your team, whilst helping deliver outstanding results and a high level of customer service? This one could be for ...

... services and pipelines. They apply standardized data models and mapping to ensure data is ... Lead a team of NLP data engineers in delivering data and knowledge products that advance GSK R&D * ...

As the Competency Lead, you will be part of the Consultancy Services team (DevOps Consultants ... and potential future customers as part of the Consultancy Services team. * Collaborate with ...

As the first point of contact for all online queries, the customer care lead will ensure that all ... service improvement. * Share your valuable insight with the rest of the team regarding customer ...

At Konversational, we are building a Managed Service team to work in partnership with customers ... Lead and/or participate in service reviews as required. - Act as a point of escalation when needed ...

In this role, the postholder will play a pivotal part in enhancing Customer Experience and Service ... Offering constructive feedback and guidance to junior team members while accurately evaluating ...

We operate across a range of markets, from financial services to healthcare, automotive ... team. Responsibilities * Promote the experience vision and strategy at each stage of the customer ...

We have a number of CSR and DEI initiatives that extend beyond our company and enhance society to ... Our contracts team is growing aggressively and we need a Senior with proven experience in Business ...

Process knowledge about customer experience integrations like eCommerce, Loyalty solutions, Tax ... Autonomy, team spirit, the ability to listen and adapt, curiosity and a sense of service are all ...

Lead, motivate, and develop the Client Support and Wealth Manager Support teams, exemplifying our ... Exceptional customer service and communication skills, both verbal and written. * Strong ...

Lead, mentor, and coach a team of Customer Experience Specialists, ensuring high standards of service and productivity are met. * Drive Continuous Improvement: Analyse customer feedback, call trends ...

Collaborate with the Client Services and Sales Team to identify and pursue new business ... A history in providing B2B marketingstratrgies, customer journey optimisation and content ...

Lead ongoing training to ensure the team is up-to-date on regulatory changes and best practices ... Oversee customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring ...

Customer Service Team Leader / Full time / Permanent / £28,000 - £30,000 My client, a leading financial services organisation, are looking for a Customer Service Team Leader to join them on a ...

You will oversee all aspects of customer service, including team development, performance ... Ability to lead and motivate teams * Excellent analytical and problem-solving skill * Attention to ...

Formed in 2018 RFL Property Services is a 100% wholly owned subsidiary of Royal Free London Group ... Lead for the Capital Projects team working with our parent organisation across all RFL Group ...

We are looking for our first Operations Lead. We are looking for someone who wants a seat at the ... Customer Service: Oversee our Customer Service team and work with them to build an first class ...