Customer service team lead jobs in RichmondCreate job alerts

Job Location Weybridge Job Description Looking for a role where your ideas matter, your growth is supported, and your impact is real? At P&G, we believe in building talent from within. That means you’ll start strong and grow even stronger. This is a unique opportunity to join the sales team as a Senior National Account Manager - with roles available in Weybridge, Surrey! Overview Of The Role We are recruiting for specific Senior National Account Management roles across our top customers in several key brand and product categories. Final portfolio assignments will be made at a later stage in the process, ensuring the best fit, for both you and the business. This flexibility allows us to match your strengths with the right opportunity. As a Senior National Account Manager, you will lead strategic account management across key categories and retail partners, crafting and selling tailored customer plans that drive mutual growth and outperform the competition. Business responsibility can vary, but most SNAM roles have a sales target between £20mil-£100mil. Responsibilities: • Create and execute winning customer plans., • Lead negotiations and manage trade budgets., • Collaborate with cross-functional teams to deliver seamless execution., • Monitor performance and adjust strategies to stay ahead., • Drive efficiency in forecasting and supply chain planning., • Be a visible leader and influencer across the business. What you can expect: • Meaningful work from Day 1: From Day 1, you’ll be working some of the UK’s best loved brands. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start., • Continuous Development: Our culture is built on a foundation of continually developing our people. At P&G we offer a career, not just a job, and will empower you to become the best at what you do through continuous learning opportunities, a varied career path, and the opportunity to work alongside inspiring people., • Empowering Culture: You will collaborate on impactful projects within a supportive environment where the company values are always embraced and expressed, and diversity is celebrated. What we offer you: • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our UK Sales Team spend 3 days of their week collaborating together in our offices or at our external partners or customers. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done., • Competitive Compensation and Benefits: P&G take a Total Rewards approach meaning on top of your salary, which is reviewed annually, you can expect a whole range of benefits. These include a generous Double Match Pension Scheme; Private Medical Insurance; P&G Contributed Share Programme; 25 Days' Holiday, Onsite Gym, and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Job Qualifications We would love to hear from you if you have: • Account management experience with the UK&I ‘s leading retailers, or experience within FMCG as a buyer working for a leading retailer., • A proven record of delivering outstanding business results and exceeding targets., • A clear understanding of how to execute winning plans with key retailers., • Experience managing and improving efficiency of sales forecasts and trade funds budgets., • Successful examples of leadership and passion for winning., • Hold a valid UK Driving License. Right to Work: For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click _ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000140926 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Store Manager | Retail | South East London | Up to £40,000 Zachary Daniels Retail Recruitment are delighted to be supporting a great retailer who are looking for a passionate and driven Store Manager to lead their fantastic store in South East London. This is an exciting opportunity to join a business that prides itself on delivering exceptional service and a market-leading product range. As Store Manager, you'll have full responsibility for your team and the performance of the store. You'll be expected to inspire, motivate and develop your colleagues to deliver excellent customer service and achieve strong sales results. This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys taking ownership of their business. What you'll be doing: • Leading from the front by delivering a first-class customer journey., • High standards when it comes to visual merchandising, • Driving store sales and ensuring commercial targets are achieved., • Recruiting, coaching and developing a motivated and high-performing team., • Taking ownership of stock management and product presentation., • Using business data to identify opportunities and implement improvements., • Building lasting relationships with customers, including high-value clients., • Recognising and rewarding great performance while managing underperformance., • Working closely with your Area Manager on new initiatives and retail projects. We're looking for a Store Manager who is: • Customer-obsessed with a passion for retail., • Commercially minded and results driven., • An inspirational leader who can energise and influence a team., • Experienced in a retail environment, ideally within a large format fast paced store What's on offer: A competitive basic salary of up to £40,000 • The freedom to run your store with autonomy while being supported by a successful wider business., • A chance to join a retailer that invests in its people and offers great career development opportunities. If you're ready to take the next step in your career and lead a successful store team, we'd love to hear from you. BH36301

YOUR NEW JOB: For our store in Bentall Centre SC - Kingston, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor Outline of Role: We are currently recruiting for an experienced Customer Solutions Manager to join a growing property services operation based in Kingston upon Thames. This is an excellent opportunity for a customer-focused and operationally driven professional to lead a busy call centre function while playing a key role in the coordination and planning of customer service delivery. The successful candidate will be responsible for ensuring a high-performing customer contact environment, driving service standards, and improving the overall customer experience. The role requires a proactive manager who can balance operational oversight with strong people leadership and customer-focused decision-making. Key Responsibilities: • Manage the day-to-day operations of the customer service call centre., • Lead, motivate, and develop a team of 5 call centre/customer service staff., • Monitor performance levels, KPIs, call handling standards, and customer satisfaction metrics., • Support the coordination and overall planning of customer service activities and workflows., • Work closely with operational and planning teams to ensure smooth service delivery and effective communication with residents/customers., • Handle escalated customer queries and complaints, ensuring issues are resolved efficiently and professionally., • Identify process improvement opportunities to enhance service efficiency and customer outcomes., • Ensure all customer interactions are handled in line with company standards and service expectations., • Produce reports and operational updates for senior management. About You: • Previous experience managing a customer service or call centre environment., • Strong leadership skills with experience managing and developing teams., • Excellent communication and organisational abilities., • Ability to work effectively within fast-paced property services, housing, repairs, or maintenance environments., • Strong understanding of customer service delivery and performance management., • Experience dealing with escalated complaints and complex customer situations., • Comfortable working collaboratively across multiple departments and operational teams. What’s on Offer: • £50,000 basic salary, • Attractive benefits package, • Opportunity to join a growing and supportive business, • Long-term career progression opportunities, • Dynamic and collaborative working environment Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor

Site Operations Director South West London - Major London workplace campus Circa £80,000 + Benefits Boden Group are supporting a confidential client with the appointment of a Site Operations Director for a major new workplace campus in South West London. This is a high-profile, site-based leadership role, responsible for mobilising, stabilising and leading the day-to-day operation of a complex, multi-building corporate office environment. The site will support around 3,000 people and will require a senior FM leader who can bring structure, pace, visibility and confidence from day one. The role will take ownership of integrated facilities management across hard services, soft services, workplace experience, compliance, commercial performance, service partners, managing agent interfaces and senior stakeholder relationships. This is not a business-as-usual FM role. It is a chance to lead a flagship new site through mobilisation and into long-term operational excellence. Key responsibilities • Lead the mobilisation and stabilisation of a major new workplace campus., • Take full operational ownership across multiple buildings and user groups., • Act as the senior site escalation point for service delivery, stakeholders, tenants and managing agents., • Lead IFM delivery across hard services, soft services, workplace experience, security, cleaning, catering, reception, logistics and technical services., • Manage site budgets, P&L, reporting, service charge coordination, cross-charging and savings opportunities., • Ensure strong compliance across technical, statutory, SHE, risk and supplier management., • Build and lead a visible, accountable and service-led site team., • Drive service consistency, customer experience and continuous improvement. The person • We are looking for a senior FM leader with experience across corporate occupier, managing agent, client-side, IFM or large campus environments., • You will need to be commercially strong, operationally credible and confident managing senior stakeholders in a complex workplace setting., • Experience in mobilisation, transformation, multi-tenanted offices or flagship corporate sites would be highly advantageous. For a discreet conversation, contact Boden Group.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Role Overview: • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel., • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe., • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities. Key Responsibilities: Ensure compliance of H&H standards, processes, and regulatory requirements: • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations., • Write, implement, and update Standard Operating Procedures (SOPs)., • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments., • Generate and review production specifications with high accuracy and attention to detail., • Manage specifications and out-of-specification (OOS) investigations., • Review and maintain Certificates of Analysis (COAs)., • Oversee product release processes., • Review and evaluate formulations to ensure regulatory compliance., • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance., • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs)., • Lead preparations for inspections and audits., • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS., • Review and investigate customer complaints., • Engage in cross-functional activities and global projects., • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams., • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives., • Continuously review processes and identify opportunities for improvement., • Support and promote brand-specific benchmark standards., • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis., • Stay up to date with regulatory and quality requirements and changes., • Anticipate and implement legislative requirements as needed., • Manage various business-driven projects., • Continuously assess personal performance and discuss development through regular appraisals., • Contribute to a positive, proactive, and collaborative workplace culture. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • A degree or equivalent in a science discipline., • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC., • A solid working knowledge of Quality Systems, Risk Management and Compliance., • Knowledge of UK and EU regulatory requirements for feed or food., • International regulatory experience is an advantage., • Experience working in a fast-paced environment., • Excellent interpersonal, time management and organisational skills., • Champion for process excellence and quality standards across operations., • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional, • Cross functional problem solving and decision making, with a solutions-oriented mindset., • Excellent verbal and written communication skills, with proficient computer skills., • Results-driven, detail-oriented and proactive., • Customer service oriented with a positive, flexible and diligent approach., • Ability to work both independently and collaboratively., • Comfort managing ambiguity and complex issues simultaneously., • Strong ability to prioritise and organise in a fast-changing, high-pressure environment., • Strategic mindset aligned with business objectives. Benefits: • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday, • Class Pass Gym Membership (28 credits per month), • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year), • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Job Overview: The Senior Buyer uses best practices and knowledge of internal or external issues to improve the Procurement discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Procurement discipline. The Senior Procurement Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Procurement Specialist impacts a range of customer, operational, project, or service activities with the Procurement team and other related teams. It ensures they work within the appropriate guidelines and policies. Key Tasks and Responsibilities: • Hold responsibility for the Supply Chain function within the Project Management Team, • Collaborate with key stakeholders on the development and implementation of project requirements and have a key interface with the client and vendors to ensure project milestones are met on time and within budget, • Lead the procurement strategy within the Project Management Team, ensuring all contract requirements are incorporated as well as negotiated to include the Project required flow-down conditions to minimize exposure, • Develop a Project Procurement execution plan with the assistance of the supply chain function, to include all purchasing, expediting, logistics, communication, and project goals, • Ensure client needs are identified and effectively addressed, pertaining to all supply chain/procurement requirements, and act where required, as a single point of contact with the client for all supply chain and procurement requirements, • Ensure problems are identified timely and appropriate corrective action plans are developed to allow resolution, • Participate in resolving disputes, claims, and performance issues, • Ensure effective and timely status reporting, including representing the supply chain management function in project team meetings, • Ensure auditable procurement files are maintained and project filing and record retention procedures are implemented, • Ensure adherence to project schedule requirements, • Oversee project supply chain management activities, • Ensure deliverable quality level meets both internal and external customer requirements and expectations, • Interface with peers and others to provide and receive information allowing all to perform more effectively, • Lead efforts to conduct project reviews, including transfer of lessons learned to peers and others as appropriate, • Ensure appropriate approval cycles are maintained, • Manage procurement packages including budget and cost, monitoring expenditures on payment approval, change orders, etc., • Manage any dispute on claims with vendors, liaising with SPS, PMT, Legal, etc., • Provide independent advice to the Project Management Team and Function during the project tenure, • Provide support to the SCM Function and Reporting Manager when required, perform tasks as directed Essential Qualifications and Education: • Bachelor’s Degree (or equivalent) in Supply Chain Management (or a relevant discipline) or HSD/GED/IGCSE with 6 years of relevant experience, • 6-10 years of relevant experience, • Professional Procurement qualification preferred, • Work independently with minimal guidance, • Able to determine own work priorities, • Capable of managing a high volume of procurement packages within a tight timeline and concurrently work with multiple projects as required, • Act as a resource for colleagues with less experience, • Able to apply knowledge and skills to a wide range of standard and nonstandard situations, • Interpret customer needs, assess requirements, and identify solutions to non-standard requests, • Use best practices and knowledge of internal/external business issues to improve products or services in its discipline, • Monitor and control costs within own work, • Solve moderately complex problems; take a new perspective on existing solutions, • Manage own time to meet agreed targets; develop plans for short-term work activities in own area, • Promote teamwork, coach, and guide others, • Knowledge of database software (SPMAT - SharePoint Migration Assessment Tool or Oracle) preferred #LI-JA1

Branch Manager Garage Doors / Home Improvement / Trade Retail £45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car New Malden, Surrey – Branch Based Company Overview A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth. The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance. Job Overview The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth. Key Responsibilities • Oversee all branch operations including sales, admin, scheduling and customer service, • Lead and develop a small internal team to achieve targets, • Drive showroom, inbound and enquiry-led sales across product ranges, • Manage installation schedules, logistics and customer bookings, • Check deliveries, organise stock and maintain branch efficiency, • Handle customer enquiries via phone, email and face-to-face, • Monitor branch performance, productivity and service standards, • Maintain high standards of health & safety and branch presentation, • Generate repeat business through excellent service and aftersales support Person Specification • Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience, • Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors, • Strong sales ability with experience converting enquiries into orders, • Proven people management and team leadership skills, • Confident communicator with strong customer service skills, • Full UK driving licence Benefits • £45,000 basic salary, • Monthly, quarterly and annual bonus scheme, • Company car, • Company mobile phone, • Pension scheme, • 25 days holiday plus bank holidays, • Health cash plan, • Full product training, • Stable long-term career opportunity with an established business Next steps Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply. For a confidential discussion or further information, please submit your CV today.

Are you a natural leader with a passion for driving sales and delivering outstanding customer service? A new opportunity has arisen for an experienced Branch Manager to join a thriving distributor of products for trade with a multi-branch network.\n\nYour Role: As Branch Manager, you will:\n\nLead, mentor, and motivate your team to hit sales targets and exceed expectations.\nBuild strong, lasting relationships with local customers and provide exceptional service.\nEnsure smooth branch operations while driving efficiency and profitability.\n\nWhat We're Looking For: The ideal candidate will demonstrate:\n\nA passion for success and a drive to lead their team to achieve sales targets.\nProven leadership and people management skills.\nP&L accountability and the ability to manage branch operations for maximum efficiency.\nA history of success in branch/store management.\nStrong negotiation, communication, and change management skills.\nWillingness to continuously develop product knowledge and skills.\n\nWhat's on Offer: For the right candidate, we offer a competitive package, including:\n\nA generous basic salary.\nCar or car allowance\nAnnual bonus scheme\nNumerous other benefits\n\nIf you're a results-driven leader with a passion for the trade industry, a valid driving license, and the motivation to take on a rewarding new challenge, apply today!\n\nMandeville is acting as an Employment Agency in relation to this vacancy

Deputy Nursery Manager / Room Leader\nHammersmith & Fulham, London\nFull Time | Term Time Only | Permanent\n£16–£20 per hour\nStart Date: June 2026\n\nA welcoming and modern private nursery in Hammersmith & Fulham is looking to appoint a passionate and experienced Deputy Nursery Manager / Senior Early Years Practitioner to join their dedicated team.\nThis is a fantastic opportunity for an ambitious childcare professional ready to take the next step into a leadership position within a nurturing, child-centred environment that values creativity, teamwork, and high-quality Early Years education.\n\nAbout the Role\n\nWorking closely alongside the Nursery Manager, you will help oversee the smooth day-to-day running of the nursery while remaining actively involved within the rooms. Youll support staff development, maintain excellent standards of care and learning, and help create a warm, stimulating environment where children can thrive.\n\nThis role would suit someone with strong EYFS knowledge who is confident leading by example and supporting both children and colleagues alike.\n\nKey Responsibilities\n\n• Support the Nursery Manager with the daily operations of the nursery\n• Lead high-quality Early Years practice across the setting\n• Ensure safeguarding, EYFS, health & safety, and Ofsted standards are consistently maintained\n• Support and mentor nursery staff and contribute to staff development\n• Build positive relationships with parents, carers, and external professionals\n• Complete observations, assessments, planning, and learning journals\n• Assist with staff rotas, room organisation, and maintaining ratios\n• Create a safe, engaging, and nurturing learning environment\n• Support childrens emotional, social, and developmental progress\nRequirements\n\n• Minimum Level 3 qualification in Early Years or Childcare\n• Previous experience within a nursery or Early Years setting\n• Strong understanding of the EYFS framework and safeguarding procedures\n• Leadership or senior practitioner experience desirable\n• Excellent communication and organisational skills\n• A proactive, caring, and team-focused approach\n• Passion for supporting young childrens development and wellbeing\nWhats on Offer\n\n• Supportive and friendly working environment\n• Modern nursery with excellent resources and facilities\n• Opportunities for professional development and progression\n• Competitive hourly pay\n• Structured shifts with a strong work-life balance\n• Opportunity to progress into senior leadership within the setting\nIf you are passionate about Early Years education and looking to grow your career within a supportive nursery setting, we would love to hear from you.\n\nSalary dependent on experience and qualifications. Higher rates are reserved for candidates with substantial experience and/or relevant training. Pay is determined in line with school expectations and Agency Worker Regulations (AWR), where applicable.\nWhy work via Teach Now?\n\nTeach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We:\n\n• Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance.\n• Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days.\n• Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee.\n• Give you access to a wide range of CPD training through our in-house team of experienced senior leaders\n\nApplication Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you.\n\nTeach Now operates stringent safer recruitment procedures.\n\nWe are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

Customer Service ManagerAre you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and af

VACANCY ALERT Head of Fleet - North Yorkshire An excellent opportunity has arisen for an experienced Head of Fleet to join a successful automotive business and take full responsibility for the leadership, performance and operational management of its Fleet Department. The successful candidate will lead a team, including a National Account Manager, Sales Support and Office Administration staff. This role requires a highly organised, process-driven individual with a strong background in fleet operations and fleet sales. You will be responsible for driving new business growth, ensuring operational excellence throughout the customer journey, and maintaining the highest standards of service delivery from order placement through to vehicle handover and aftersales support. Key Responsibilities Lead, motivate and develop the Fleet team to achieve departmental objectives and sales targets. Drive the sales team to secure new business opportunities and maximise fleet sales performance. Take ownership of all fleet processes, ensuring compliance, efficiency and consistency across the department. Oversee vehicle ordering, supplier management and customer communications throughout the sales cycle. Ensure robust training and development plans are in place, creating a flexible team capable of providing cover during holidays and a...

The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers. Responsibilities Manage the daily operation of the branch and lead a team of 5 staff Handle customer enquiries and support sales activity Respond to emails and telephone enquiries professionally Process orders and schedule installations efficiently Support customers face-to-face within the branch Monitor deliveries and check goods against delivery notes Assist with stock handling and some heavy lifting duties Provide ongoing support and guidance to the branch team Skills & Experience Required Previous experience as a Branch Manager, Supervisor, or Team Leader Strong sales and customer service skills Excellent communication skills, written and verbal Good organisational and time management abilities IT literate with administrative experience Able to work effectively within a team environment Strong attention to detail Full UK driving licence with a maximum of 3 points Experience working in the Construction, builders merchants or home improvement industry would be a big benefit. Benefits Performance-related bonus scheme Company car and mobile phone Pension contribution Health cash plan Generous holiday allowance Full training...

Retail & Catering Manager - TESC Wathgill £33,408 per annum 40 hours per week We're looking for an experienced, hands-on Retail & Catering Manager to lead a busy, fast-paced operation at TESC Wathgill. This role offers full responsibility for the unit, combining retail, food service, and team leadership, with a strong focus on standards and client relationships. What You'll Be Doing • Managing the day-to-day retail and catering operation, ensuring smooth service, • Delivering high-quality food and a consistently strong customer experience, • Leading, motivating, and developing your team, • Managing budgets, labour, stock, and financial controls, • Driving Health & Safety and Food Safety compliance, • Building strong relationships with clients and continuously improving service, • Overseeing menu planning, food production, and waste controlAbout You, • Experience in a Unit Manager, Retail Manager, or Catering Manager role, • Strong leadership skills in a fast-paced, high-volume environment, • Confident managing budgets and operational KPIs, • Excellent communication and client-facing skills, • Proactive, organised, and hands-on approach, • Level 3 Food Hygiene and relevant catering qualifications (desirable) We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which i...

At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service. We're looking for an experienced Design Lead to work across two of our stunning Showrooms in Chiswick and Fulham on a permanent. full time basis working 40 hours over 5 days of the week. Great design is at the heart of our business. As Design Lead, you will be the senior design authority within our store, taking responsibility for leading the store from a design-led perspective while delivering an exceptional, commercially successful customer experience. What you'll be doing You'll lead the design journey from the first conversation through to final sign-off, ensuring every project reflects Neptune's design principles, technical standards and brand values. Inspiring and developing the in-store design team, you'll also remain hands-on with complex and high-value projects. Blending design leadership, customer relationships, technical expertise and commercial awareness, you will help turn our customers' ideas into beautifully considered kitchens and whole-home spaces, thoughtfully designed and expertly delivered. Day to day, you'll: • Lead the creative direction across two store design locations, acting as the senior d...

The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers. Responsibilities • Manage the daily operation of the branch and lead a team of 5 staff, • Handle customer enquiries and support sales activity, • Respond to emails and telephone enquiries professionally, • Process orders and schedule installations efficiently, • Support customers face-to-face within the branch, • Monitor deliveries and check goods against delivery notes, • Assist with stock handling and some heavy lifting duties, • Provide ongoing support and guidance to the branch team Skills & Experience Required • Previous experience as a Branch Manager, Supervisor, or Team Leader, • Strong sales and customer service skills, • Excellent communication skills, written and verbal, • Good organisational and time management abilities, • IT literate with administrative experience, • Able to work effectively within a team environment, • Strong attention to detail, • Full UK driving licence with a maximum of 3 points, • Experience working in the Construction, builders merchants or home improvement industry would be a big benef...

Be part of the Smart Team! A fantastic opportunity has arisen for an Electrical Engineer to work on an exciting contract in Teddington. About Us: At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We delivera client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. Were proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career. Purpose: As an Electrical Engineer you will be required to carry out PPM, reactive and breakdown work on all electrical systems on site. Engineers must have knowledge of air conditioning, UPS, generators and LV systems, with the ability to fault-find using graphical information and alarm data. You will operate engineering assets to ensure reliable, cost-effective performance with no unplanned disruptions. Manage reactive work in line with procedures and to develop management tools and report on asset...

Retail Supervisor | Richmond, London | Up to £31,000 + Benefits We are seeking a motivated and hands-on Supervisor to support the leadership of a fashion boutique in a high-performing store for a well-established, founder-led premium British retail brand. Located in Richmond this multi-brand boutique is Known for its carefully selected collection of contemporary fashion and accessories. This is a fantastic opportunity to play a key role in delivering strong weekly performance while contributing to a brand built on offering unique shopping experiences and timeless styles. The Role As Supervisor, you will support the manager in driving performance on the shopfloor, leading by example and ensuring the team delivers outstanding service. You will help create a high-energy, sales-driven environment, maintaining operational standards while acting as a role model for customer experience and team engagement. This is a high-density environment requiring energy, resilience, and strong commercial awareness. You will take ownership of the shopfloor during key trading periods and support the wider leadership team in delivering store success. Key Responsibilities • Support the management team in motivating and developing a high-performing team, • Lead by example on the shopfloor, driving sales and delivering an exceptional customer experience...

Are you a natural leader with a passion for driving sales and delivering outstanding customer service? A new opportunity has arisen for an experienced Branch Manager to join a thriving distributor of products for trade with a multi-branch network.Your Role: As Branch Manager, you will:Lead, mentor, and motivate your team to hit sales targets and exceed expectations.Build strong, lasting relationships with local customers and provide exceptional service.Ensure smooth branch operations while driving efficiency and profitability.What We're Looking For: The ideal candidate will demonstrate:A passion for success and a drive to lead their team to achieve sales targets.Proven leadership and people management skills.P&L accountability and the ability to manage branch operations for maximum efficiency.A history of success in branch/store management.Strong negotiation, communication, and change management skills.Willingness to continuously develop product knowledge and skills.What's on Offer: For the right candidate, we offer a competitive package, including:A generous basic salary.Car or car allowanceAnnual bonus schemeNumerous other benefitsIf you're a results-driven leader with a passion for the trade industry, a valid driving license, and the motivation to take on a rewarding new challenge, apply today!Mandeville is acting as an Employment Agency in relation to this vacancy....

Role: Branch Manager Industry: Plumbing & Heating Region: West London Salary: £50,000 - £60,000 (DOE) plus bonus, company vehicle / allowance etc. Our client is a successful and well-established plumbing and heating merchant looking to recruit an experienced and commercially focused Branch Manager for their busy West London branch. This is a fantastic opportunity to join a high-performing branch with a strong local reputation and excellent potential for continued growth under the right leadership. The Role: The successful candidate will take full responsibility for the day-to-day management and commercial performance of the branch, leading from the front to drive sales, develop customer relationships, and maintain high operational standards. This is a hands-on management role where sales leadership and customer engagement are essential. You will be expected to identify opportunities to grow revenue, increase margin, and strengthen existing account relationships while motivating and developing the branch team. Key Responsibilities: Lead and manage the branch team to achieve sales and profitability targets Drive new business development and maximise existing customer accounts Build strong relationships with local contractors, installers, and trade customers Ensure excellent customer service standards at all times Manage branch operations including stock, health & safety, and branch administration Monitor...

We are looking for an outstanding Store Manager to join the team in Kingston Upon Thames. The ideal candidate will have a genuine passion for quality products and a natural warmth that inspires both customers and colleagues. Our client is a unique retailer, selling imaginative gift ideas, Stationery, Wellbeing Items along with Home & Garden innovative Products. This role will suit somebody from a relatively small store background, with a huge hands-on focus towards Merchandising, Customer Service and Team Leadership. About You The most important aspect of this role is the ability to confidently create and lead a happy, engaged and motivated team. As a Store Manager, you will ideally have: • At least two years of store management experience, • An excellent work ethic and positive attitude, • Strong leadership and team management skills, • The ability to create a welcoming environment for customers, • Experience ensuring the smooth day-to-day running of a store Key Responsibilities • Maintain outstanding customer service standards, • Take responsibility for achieving financial targets and KPIs without pressure selling, • Follow company policies and procedures, • Complete staff rota’s and administrative tasks in a timely manner, • Maintain excellent product presentation and product knowledge, • Ensure the store and staff areas remain clean and tid...

Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar ...

Set within the world-famous Royal Botanic Gardens, Kew, The Pavilion is a vibrant, high-volume restaurant offering a dynamic hybrid dining experience in one of London's most unique hospitality settings, with a strong focus on quality, pace, and guest experience, The Pavilion combines the energy of a busy destination venue with the standards and culture of modern hospitality leadership. Shift Pattern: 5 over 7 days Salary: £40,000 per annum Key Responsibilities: • Lead a busy hybrid-service restaurant operation with a strong focus on guest experience and service standards., • Drive team performance through hands-on leadership, coaching, and development., • Manage labour, rotas, and staffing to deliver efficient and commercially successful operations., • Maintain high standards across customer service, food safety, compliance, and daily operations., • Take ownership of stock control, operational readiness, and service delivery during peak trading periods., • Support sales growth through strong communication, upselling focus, and commercial awareness., • Build a positive, accountable, and hospitality-led team culture., • Managing a team of 2 assistant managers, 2 supervisors and 12-14 casual team members We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package whi...

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Site acceptance testing Your Experience • K...

We're on the hunt for an inspiring and driven ASSISTANT MANAGER to support in leading our KINGSTON store, could that be YOU? You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that… We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is. How you'll add real value: • Commercial mindset – deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute, • Obsession for amazing service – create a ‘customer focused' ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can't wait to tell their friends and family about, • Empowering leader – motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in the...

This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 🌟Lead with Confidence, Grow Your Career - Become an Assistant Store Manager🌟 📍Location: Unit 6 Strathkelvin Retail Park, Bishopbriggs, East Dunbartonshire G64 3ND 🕒Hours per Week: 39 hours 🗓️Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, we can discuss this further at interview. 💷Salary: Up to £31,500 Per Annum 🤩Why Superdrug? At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service. If you love leading teams, delivering excellent customer service, and driving sales, this is the perfect opportunity for you! 📝The Role As an Assistant StoreManager, you'll work alongside the Store Manager to: • Recruit, inspire & motivate a passionate team to exceed targets., • Drive sales through promotions, excellent merchandising, and stock control., • Create a fun, engaging environment for both customers and colleagues., • Ensure operational excellence, including audits, budgets, and stock management. 🧐What you'll need tosucceed • Previous experience in retail management, ideally 1+ years, • Passion for customer service & sales., • Strong decision-making & problem-solving skills., • A results-driven mindset with a love for hitting targets., • Willingness to carry out piercing services for our customers - with full training provided (Optional) 🎉Your Rewards &Benefits • Competitive salary, • Bonus - up to 25% of your salary, • 30% staff discount, • Up to 33 days annual leave, • Career growth & training opportunities, • Exciting competitions, rewards & team events, • Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. 🔒For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

This job is with Avery Dennison, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Production Manager is responsible for directing manufacturing departments to meet production, quality, service, safety, and cost reduction objectives. This individual determines requirements for equipment, materials, process flow, staffing, and scheduling to ensure the facility delivers on its local operating plans. Key Responsibilities • This is an on-site role., • Participate in establishing annual operating plans, ensuring tracking and use of key performance indicators for improved operational and business results., • Represent manufacturing operations in cross-functional leadership teams to drive site and business goals., • Ensure the safety of team members by fostering a safe work environment, overseeing safety training, and driving accountability for following safety standards., • Perform broad department management duties, coordinate team efforts, and manage team operating plans., • Drive execution of site continuous improvement plans, lead significant department projects, and ensure compliance with local regulations and Avery Dennison policies.Qualifications, • Proven experience in manufacturing processes and data analysis., • Strong knowledge of standard operating procedures and safety standards., • Demonstrated ability in continuous improvement and tracking operational metrics., • Excellent written and verbal communication skills., • Ability to coach individuals, provide clear feedback, and lead teams through change.Additional Information What we offer Here's a glimpse of the great benefits you can expect: • Health & Financial Security:, • Enjoy Private Medical Insurance and Life Assurance, a Cash Health Plan, a Pension, and free annual flu vaccinations, • Time Off & Flexibility:, • Benefit from 25 vacation days, plus statutory bank holidays, Parental leave, family-friendly policies, and Flexible working arrangements, • Well-being & Development:, • Access to our Employee Assistance Program, our Wellbeing Policy, and Individual Development Discussions for your career growth., • On-site Perks:, • Take advantage of free onsite parking, free to use electric car charge points, a Cycle to Work scheme, and a comfortable on-site break area., • Community Engagement:, • Opportunities to participate in volunteer activities to support Non-Profit Organizations. Why join Avery Dennison We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at _. Our Thermopatch Sports location, moved into in March 2025, is a brand new state of the art, collaborative and dynamic environment that supports our Apparel division and employs approximately 30 talented individuals. Here, we produce Heat Transfer Labels for world-class brands such as Arsenal FC.. Key functions at this site include Production, Application, Distribution, Sales, Customer Service, Finance, EHS, and Supply Chain, offering diverse career paths and opportunities for growth. Equal Opportunity Employer Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at Requestaccomodation@eu.averydennison.com. In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach. Pay Transparency Statement The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 🌟Inspire yourteam, drive performance, and make a real impact - Become a Store Manager🌟 📍Location: Unit 6 Strathkelvin Retail Park, Bishopbriggs, East Dunbartonshire G64 3ND 🕒Hours per Week: 39 hours 🗓️Shift pattern: Full-time - flexibleshift patterns across mornings; afternoons; evenings and weekends, we candiscuss this further at interview. 💷Salary: Up to £39,500 PerAnnum 🤩Why Superdrug? At Superdrug, our customers and our teams are at the heartof everything we do. Loved for our accessible health and beauty, value,variety, expert advice & top-notch service. If you love leading teams, delivering excellent customerservice, and driving sales, this is the perfect opportunity for you! 📝The Role As the Store Manager, you'll; • Lead & develop a passionate team to deliver outstanding customer service & maximise performance., • Create exciting in-store promotions and experiences., • Ensure operational excellence, including audits, budgets, and stock management., • Drive sales through promotions, excellent merchandising, and stock control., • Ensure the smooth running of the store. 🧐What you'll need tosucceed • Bringing fresh ideas from your previous experience in retail management, ideally 2+ years, • Strong leadership skills to inspire and motivate., • Passion for customer service & sales., • Strong decision-making & problem-solving skills., • A results-driven mindset with a love for hitting targets., • Willingness to carry out piercing services for our customers - with full training provided (Optional) 🎉Your Rewards &Benefits • Competitive salary, • Bonus - up to 25% of your salary, • 30% staff discount, • Up to 33 days annual leave, • Career growth & training opportunities, • Exciting competitions, rewards & team events, • Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. 🔒For information on howwe manage and store your data please go tohttps://www.superdrug.jobs/privacy-policy/

This job is with Avery Dennison, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Supply Chain Supervisor oversees supply chain operations for their site(s) and provides day-to-day supervision for their teams. This role ensures that materials are received, stored, shipped, and reported according to established procedures, while proactively identifying and communicating supply chain issues and alternatives. Key Responsibilities • This is an on-site position based at our Harrogate facility., • Oversee the daily responsibilities of team members, communicating clear instructions, assigning workloads, and setting priorities., • Proactively identify and communicate supply chain issues and provide alternatives to minimize disruptions., • Lead the forecast estimates and schedules related to inventory, distribution, transportation, or production management and be responsible for the supply chain KPIs., • Lead the supply chain planning, and scheduling team to identify areas of improvement and drive continuous improvement efforts.Qualifications, • Strong experience in supply chain operations, including inventory management, data analysis, and manufacturing processes., • Proficiency in production planning skills and machine scheduling to optimize site operations., • Proven ability to coach individuals and provide clear feedback while supporting growth and new skill development., • Excellent written and verbal communication skills with the ability to mobilize and motivate teams., • Demonstrated ability to create a healthy, inclusive work environment by facilitating open expression of ideas.Additional Information What we offer Here's a glimpse of the great benefits you can expect: • Health & Financial Security:, • Enjoy Private Medical Insurance and Life Assurance, a Cash Health Plan, a Pension, and free annual flu vaccinations, • Time Off & Flexibility:, • Benefit from 25 vacation days, plus statutory bank holidays, Parental leave, family-friendly policies, and Flexible working arrangements, • Well-being & Development:, • Access to our Employee Assistance Program, our Wellbeing Policy, and Individual Development Discussions for your career growth., • On-site Perks:, • Take advantage of free onsite parking, free to use electric car charge points, a Cycle to Work scheme, and a comfortable on-site break area., • Community Engagement:, • Opportunities to participate in volunteer activities to support Non-Profit Organizations. Why join Avery Dennison We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at _. Our Thermopatch Sports location, moved into in March 2025, is a brand new state of the art, collaborative and dynamic environment that supports our Apparel division and employs approximately 30 talented individuals. Here, we produce Heat Transfer Labels for world-class brands such as Arsenal FC.. Key functions at this site include Production, Application, Distribution, Sales, Customer Service, Finance, EHS, and Supply Chain, offering diverse career paths and opportunities for growth. Equal Opportunity Employer Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at Requestaccomodation@eu.averydennison.com. In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach. Pay Transparency Statement The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coord

A leading luxury brand in Kingston upon Thames is searching for a Rituals Expert to lead sales and create exceptional customer experiences.As part of the in-store management team, you will mentor Rituals Advisors, ensuring optimal service while achieving performance targets.Ideal candidates have pri

The ideal candidate has at least 12 months of experience in a similar role, a passion for training staff, and the ability to thrive in a busy environment. A thriving independent brasserie in Chelsea is seeking an Assistant Manager to lead a dedicated team and deliver exceptional customer service. Wi

We are looking for a proactive and people-focused Call Centre Manager to lead a small team of 6 Call Handlers in our Kingston office. Oversee day-to-day call centre operations, ensuring performance targets and service levels are met. Proven experience in a call centre or customer service management

Currys plc in Brentford is looking for a Sales Manager to lead a high-performing team focused on delivering exceptional customer service and driving sales.

Provide Care Solutions LTD in Greenford is seeking a Customer Service Team Leader for a fixed-term contract of 15 months, primarily responsible for managing the Customer Service team. Candidates should have experience in customer service line management and be prepared to maintain excellence in oper

We are looking for a proactive and people-focused Call Centre Manager to lead a small team of 6 Call Handlers in our Kingston office. Oversee day-to-day call centre operations, ensuring performance targets and service levels are met. Proven experience in a call centre or customer service management

A prominent telecommunications franchise in Hounslow is seeking a Senior Sales Advisor to lead their sales team. You will be responsible for providing exceptional customer service and driving sales while supporting your colleagues in meeting and exceeding targets.

The ideal candidate will lead the store operations, drive sales, and inspire a team to deliver exceptional customer service while managing inventory and processes efficiently.

Store Manager in Richmond, England, to lead store operations and inspire a team while delivering exceptional customer experiences. With responsibilities that include team motivation and customer service excellence, the candidate should be confident in retail management.

Effective management of 3 sub‑functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations. As Head of Commercial Operations, you will lead the functions that power the OOH Customer Development team—spanning end‑to�

Store Manager | Retail | South East London | Up to £40,000 Zachary Daniels Retail Recruitment are delighted to be supporting a great retailer who are looking for a passionate and driven Store Manager to lead their fantastic store in South East London. This is an exciting opportunity to join a business that prides itself on delivering exceptional service and a market-leading product range. As Store Manager, you'll have full responsibility for your team and the performance of the store. You'll be expected to inspire, motivate and develop your colleagues to deliver excellent customer service and achieve strong sales results. This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys taking ownership of their business. What you'll be doing: Leading from the front by delivering a first-class customer journey. High standards when it comes to visual merchandising Driving store sales and ensuring commercial targets are achieved. Recruiting, coaching and developing a motivated and high-performing team. Taking ownership of stock management and product presentation. Using business data to identify opportunities and implement improvements. Building lasting relationships with customers, including high-value clients. Recognising and rewarding great performance while managing underperformance. Working closely with your Area Manager on new initiatives and retail projects. We're looking for a Store Manager who is: Customer-obsessed with a passion for retail. Commercially minded and results driven. An inspirational leader who can energise and influence a team. Experienced in a retail environment, ideally within a large format fast paced storeWhat's on offer: A competitive basic salary of up to £40,000 The freedom to run your store with autonomy while being supported by a successful wider business. A chance to join a retailer that invests in its people and offers great career development opportunities.If you're ready to take the next step in your career and lead a successful store team, we'd love to hear from you. BH36301

Pensions Team Leader Location: West London (Hybrid Working) Rate: £47 per hour Umbrella Contract: 3 Months Ongoing Working Pattern: Monday to Friday, 9:00am – 5:00pm Office Attendance: Tuesdays and Wednesdays required in the office About the Role An exciting opportunity has arisen for an experienced Pensions Team Leader to join a busy Local Government Pension Scheme (LGPS) team in West London on an ongoing interim basis. This is a key leadership position supporting the Pensions Manager in the day-to-day operation of the retained pension client service, ensuring the effective delivery of pension administration services and maintaining high standards of compliance and customer service. We are seeking a knowledgeable LGPS professional who can bring expertise, leadership, and a proactive approach to help shape and develop a newly established team delivering services for the Councils Pension Fund. Key Responsibilities Support the Pensions Manager in overseeing the day-to-day operation of the retained pension client service. Monitor the pension administrator's performance against agreed service standards and key performance indicators. Lead, manage and develop a team of Pension Advisors, ensuring high-quality service delivery and professional development. Oversee a range of pension administration activities, ensuring accuracy and compliance in all processes. Review and validate information provided to support the accurate maintenance of scheme member records. Work closely with scheme employers, monitoring and directing them to fulfil their responsibilities and obligations to the Pension Fund. Identify opportunities for service improvement and contribute to the ongoing development of pension processes and procedures. Ensure compliance with LGPS regulations, pension legislation, and internal governance requirements. Provide expert technical guidance on complex pension matters.Requirements Extensive experience working within the Local Government Pension Scheme (LGPS). Previous experience leading or supervising a pensions administration team. Strong technical knowledge of LGPS regulations and pension legislation. Experience monitoring third-party pension administration contracts and service performance. Excellent stakeholder management and communication skills. Strong organisational skills with the ability to manage competing priorities. Proven ability to drive service improvements and support organisational change. If you are an experienced LGPS professional looking for your next leadership opportunity, we'd love to hear from you

General Bodyshop Manager Location: Twickenham Salary: Up to £65,000 per annum (Negotiable) / £80K+ with bonuses Hours: Monday to Friday, 40 hours per week Benefits: 33 days holiday, achievable bonus structure, Car Allowance, Health insurances and many more We're looking for a strategic and hands-on General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager to oversee a high-performing accident repair centre in Berkshire with the looks to work towards covering all sites across Berkshire. This role suits a commercially-minded leader with a background in multi-site automotive bodyshop management and a passion for delivering quality, efficiency, and customer satisfaction. This is a fantastic opportunity to join a forward-thinking, customer-focused business that values operational excellence and staff development. Key Responsibilities of a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Develop and implement operational processes to maximise revenue across labour, parts, paint, and materials Maintain profit margins and ROI by managing resources, stock, and financial controls Ensure compliance with industry regulations, internal policies, and manufacturer standards Drive exceptional levels of customer service across all locations Create competitive pricing strategies and monitor performance through labour rates and discounts Lead monthly team meetings to improve staff engagement, training, and productivity Oversee quality control, audits, and ensure efficient site operations Implement strategies for business growth and long-term success Maintain strong relationships with insurers, fleet clients, and internal stakeholders Skills and Experience for a General Bodyshop Manager / Operations Manager / General Manager / Accident Repair Centre Manager / Bodyshop Manager / Automotive Operations Manager: Proven experience managing accident repair centres or automotive bodyshops Strong leadership and operational management skills across multiple sites or large-volume operations In-depth knowledge of bodyshop repair processes, estimating, paint, and panel operations Experience in budget management, P&L oversight, KPI tracking, and health & safety compliance Confidence in managing diverse teams including technicians, estimators, and admin staff Excellent customer service and problem-solving abilities Experience using Audatex or similar estimating systems preferred If you're a results-driven Bodyshop Manager / Regional Operations Manager / Accident Repair General Manager looking to take the next step in your career, this is your chance to lead a team with purpose and make a lasting impact. Click 'Apply Now' to take the next step in your career INDBS

Operations Manager — Luxury Haircare Brand Kensington, London | £35,000–£45,000 + NYC Travel Full Time | 4-5 day working week in the studio | 3 Saturdays per month required Our client, is an award-winning luxury wig brand with studios in London and New York, serving a global customer base across 120+ countries. As they continue to scale, they are looking for a highly organised, hands-on Operations Manager to oversee the day-to-day running of their Kensington studio and support their wider operations. This is a fast-paced, people-focused role at the centre of the business, working closely with the Founder, studio team, customer service, and e-commerce operations. Key Responsibilities Manage daily studio operations and staff rota Lead and support front-of-house, stylists, and customer service teams Ensure exceptional client experience and smooth appointment flow Oversee fulfilment, inventory, and click-and-collect processes Handle operational issues and customer escalations professionally Improve systems, processes, and operational efficiency Act as the key liaison between London and New York studios Provide weekly operational reporting to the Founder What We’re Looking For Previous experience in operations, studio, retail, or general management Strong organisational and people management skills Calm under pressure with excellent problem-solving ability Comfortable working with systems, scheduling, and reporting tools Hands-on attitude with strong communication skills Available to work 3 out of 4 Saturdays per month London-based and able to work primarily on-site in West Kensington Desirable Experience in beauty, luxury retail, or premium service environments Familiarity with Shopify, booking systems, or e-commerce fulfilment Experience in a fast-growing business What We Offer £35,000–£45,000 salary depending on experience Twice-yearly travel to our New York studio Career growth within a rapidly scaling international brand Direct mentorship from the Founder * Friendly, ambitious team culture To apply, please submit your CV and a short cover note outlining your experience to ACS Recruitment Consultancy

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise / Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis Dunn@ ARM on (phone number removed) or Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Director of Science | Full-Time Permanent Role | Hounslow | September 2026 Start | £40,317 - £57,819 + TLR Are you an ambitious and inspirational Director of Science ready to lead a successful department and drive exceptional outcomes? A high-performing and values-led secondary school in Hounslow is seeking an outstanding Director of Science to join its leadership team from September 2026. This is an exciting opportunity to lead a thriving Science department with strong attainment, excellent student engagement and a well-established curriculum across KS3, KS4 and KS5. The successful candidate will play a key role in shaping teaching and learning, developing staff and ensuring every student achieves their full potential. The Role As Director of Science, you will: • Provide strategic leadership across the Science department • Lead curriculum development from KS3 to KS5 • Drive high standards of teaching, learning and achievement • Monitor progress and use data to improve outcomes • Coach, mentor and develop colleagues • Promote STEM pathways and a love of Science • Contribute to wider school leadership and improvement initiatives What Were Looking For • Qualified Teacher Status (QTS) • A degree in Chemistry, Physics or a related Science subject • Strong classroom practitioner with leadership experience • Proven track record of raising attainment and improving outcomes • Excellent communication, organisational and leadership skills • Commitment to high expectations, inclusion and educational excellence Why Join This School? • Lead a successful and highly regarded Science department • Supportive and ambitious senior leadership team • Excellent CPD and leadership development opportunities • Flexible working options available • Strong focus on staff wellbeing • Clear pathways for future career progression This role would suit an experienced middle leader ready for the next step or an established Director of Science seeking a fresh challenge in a high-achieving school. Salary will be determined based on experience and position on the Main Pay Range. The maximum salary applies to candidates with substantial teaching experience. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

Vacancy Ref: EM0476 Role: Branch Manager Industry: Electrical Wholesale Location: West London Overview: Ready to take ownership and make an impact? We’re on the hunt for a proactive Branch Manager to take full control of our client’s branch in West London. This is a hands-on role for someone who enjoys being out in the market, building strong customer relationships, developing new business opportunities, and driving branch performance. You’ll lead from the front, motivate your team, and play a key role in growing sales while delivering outstanding customer service — all with the support of a well-established, market-leading brand. Package / Benefits: • Negotiable salary DOE • Company Car • Bonus scheme • 25 days holidays + bank holidays • Private Health Insurance • Laptop & Mobile Phone • Pension scheme Responsibilities: • As a Branch Manager, you will be responsible for maximising the contribution by the branch in line with the business plans and overall company policy and strategy • Developing strategies for increasing existing business, new business and lapsed accounts • Participating in proactive and reactive sales – out seeing customers on site and building relationships • Ensure that your team meet operational standards • Responsible for managing and achieving branch budgets and targets • Assessing market conditions and identifying opportunities Skills / Experience: • Electrical Wholesale industry experience • Proactive and customer-focused salesperson with a hands-on approach to client engagement • Ability to communicate at all levels, whether it be with your team or negotiating with your customer • Ability to motivate a team and lead by example • Driving Licence Don’t miss out on this excellent opportunity - APPLY today! All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website

Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management 1. Act as the primary client contact, understanding client needs and expectations. 2. Lead contract mobilisation, onboarding, and handover processes. 3. Maintain accurate asset records, site documentation, and compliance registers. 4. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management 1. Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. 2. Monitor and enforce safe systems of work, permits, and regulatory compliance. 3. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities 1. Track, follow-up, and convert quotes, sales leads, and remedial opportunities. 2. Work with Sales/Estimation teams to complete tender responses and bid submissions. 3. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. 4. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement 1. Compile, analyse, and present KPI and performance dashboards. 2. Capture client feedback to support process improvements, service delivery, and business growth. 3. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership 1. Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. 2. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential 1. Proven experience in client engagement within maintenance, engineering, or property services. 2. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. 3. Experience in contract/site management and KPI-driven performance. 4. Familiarity with governance, risk management, and mobilisation/onboarding projects. 5. Strong communication, organisational, and multi-tasking abilities. Desirable 1. Exposure to M&E, building fabric, fire, and security systems. 2. Experience preparing performance reports, dashboards, and bid documents. 3. CAFM or CMMS systems knowledge. KNOWLEDGE 1. Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. 2. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. 3. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. 4. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). 5. Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. 6. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability