Offres customer service team lead à RichmondCreate job alerts

What We Offer Our Restaurant Managers:. We are looking for a motivated & experienced Restaurant Manager to join and lead our team in our stylish, food focused pub. As the successful Restaurant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to t...

We’re searching for a UK-based Risk Support Team Lead to join our UK&I Support Leadership Team, so that we can deliver exceptional customer service and drive continuous improvement across our Risk product support function. The Risk Support Team Lead will manage a high-performing support team and ...

Voids & Repairs Lead Officer Location: South West London/Hybrid Rate: £40.00 per hour Umbrella A South London local authority is seeking an experienced Voids & Repairs Lead Officer to join their team and play a pivotal role in ensuring high-quality housing maintenance services for residents. Role...

Uncapped Commission Full-Time | 40 hrs/week | Mon-Sat Shifts Are you fluent in French, Spanish, and English? Do you love helping customers and have a natural talent for sales? Join us supporting one of Europe's leading holiday brands! What You'll Do: Handle inbound calls from European c

As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. Product Knowledge - maintain knowledge of all products and services offered and...

Danish Speaking Inbound Sales & Customer Service Agent Hybrid (Office in Canary Wharf, London) £26,700 + Uncapped Commission Full-Time | Temp to Perm We're recruiting a fluent Danish speaker to join a growing sales and customer service team on a temporary-to-permanent basis. If you're

Lead the continued transformation of the Service organisation for ZM, focusing on customer experience and team success. Customer and Service Delivery Lead (Part-Time, Job-Share, Full-Time). Experienced insurance operations leader, passionate about customer service, operational management, and tra...

NEW VACANCY - Our client is looking for a bright, experienced customer services & operations clerk to join their Heathrow courier / Express division. Liaising with transport & warehouse team.

EUAU Logistics and Customer Service Project Lead, Uxbridge. Support the Cost-to-serve reporting capability to enable logistics reporting at customer and SKU level leading to Cost-to-serve analysis and customer behaviour initiatives. Implementation of EUAU order-to-cash strategy and lead on key EU...

This successful and driven courier expert is looking to attract a new Customer Service Team Leader to provide valuable guidance for the team! This is a fantastic Team Leader opportunity to join a company committed to providing quality, innovative value and logistics services. To meet customer

As someone who is highly experienced in customer service and success, you will be charged with creating a culture of partnership with our clients, acting as a trusted advisor and advocate as our operational lead for the global customer service team. You will also be fundamental to the growth of o...

Freightserve are looking to recruit a Customer Service Team Leader for a major Heathrow Freight Forwarder. Developing and implementing customer service policies & procedures. Provision of PODs to meet customer requireme.

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people and performance management, ensure customer satisfacti...

Our SaaS client is looking for a Customer Support Team Lead to manage and enhance customer service operations. Lead and support the Customer Support team, ensuring high-quality service delivery. Job Title: Customer Support Team Lead.

The position involves managing a high-performing team of Customer Success Managers and shaping future team strategies to enhance retention and customer service. Customer Success Director and Team Lead. Represent the Customer Success Team with clients and internal teams.

Can demonstrate experience in line management or team supervision and proven results, ideally within a customer adoption or account management team. Lead, coach, and develop a small team of customer adoption managers, ensuring that performance targets are achieved. Leading team meetings, 1-1s, an...

Customer Service Team Leader, Addlestone. Leading and motivating a team of Customer Service Representatives. Building relationships with customers and providing excellent customer service.

You will oversee live services across various channels, including voice, email, chat, and social media, ensuring Numan delivers a market leading customer support service. As the Customer Care Team Leader, you will set the standard for excellence by managing a high-performing team focused on produ...

The Customer Service Team Leader's priority is to provide an exceptional customer experience. Career Opportunities: Customer Service Team Leader (9703). You have a customer-centric mindset with experience within a customer service leadership role.

As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. The Team Lead will act as the people manager of the and will be responsible for people and performance management, ensure customer satisfacti...

We are looking for a German Speaking Customer Care Team Lead to manage one of the two Customer Care teams which provide support to RocketRx and ZipHealth ("DigitalRx") customers. Lead a team of CC advisors, setting the example for putting the customer first and providing best-in-class customer su...

Are you passionate about delivering exceptional customer service and leading a high-performing team? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we encourage you to consider this exciting opportunity to join our team as a Supervisor. As a key member of ou...

You will deliver excellent customer service as well as promote the Bank’s products and services to its customers. Act as primary point of contact for the customers and maintain customer relationships. Carry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Cust...

You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI-enabled service innovation across sectors. As a senior leader in SoftServe’s Design Office, the Service Desi

Customer Success Team Lead for the UK & Ireland. Experience leading and managing a team of Customer Success Managers, providing coaching, mentoring, and support to meet retention and upsell goals. Your success will be measured by your team’s ability to maintain high customer satisfaction, achieve...

Electrical Building Services Lead – Mission Critical Sector Location: Flexible (with remote working options) Industry: Data Centres / Building Services / MEP Employment Type: Permanent Our client is a recognised leader in the mission critical sector, delivering innovative solutions that

Proven customer service skills, preferably in healthcare or other high-paced customer service environment. Supportive Team: Be part of a collaborative and supportive team environment. A minimum of two years related customer service experience, preferably in healthcare.

Role: Customer Experience Lead Function: Customer Support Reports to: Operations Director Location: Gatwick Head Office (Crawley). Own all customer service systems and performance metrics Implement and manage a customer support platform (e. As STYRKR continues to scale, we’re looking for a Custom...

I’m looking for a Customer Services Team Lead for a leading global manufacturing company within the healthcare sector, which has been supplying the industry with leading-edge technology for over 100 years. Provide leadership, mentorship, and coaching to customer service representatives, working w...

This is an exciting time to join the business as you will support the firm's growth while participating in the establishment of a best-in-class customer outcomes team. Duties will include: Involvement in the production of papers for Board and Committees Ensuring compliance with Consumer Duty ou

Wholesale Customer Service Team Leader. Leading a team of 8 Customer Service Specialists and being their primary point of contact. Experience managing a large customer service team.

We are looking for an experienced Customer Support Lead to join the team at Lawhive who can help build and manage a world-class Customer Support team. This role will be responsible for building out processes and workflows in Intercom, as well as acting as a key part of our feedback loop between o...

As the Customer Care Team Leader, you will set the standard for excellence by managing a high-performing team focused on productivity and quality. A champion for customer obsession, setting a high bar for quality customer service for the members of your team. You will oversee live services across...

As a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. You’ll work closely with our current account product team to ensure we’r

Ideal for those with customer service experience. Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we have the. Previous experience in customer service or a sales support role i...

We are seeking a Customer Success Team Lead for the UK & Ireland who will be responsible for leading a team of Customer Success Managers (CSMs) tasked with driving customer ramp-up, retention, expansion, and adoption across a diverse portfolio of mid-market and enterprise clients. Sign in to set ...

Customer Service Team Leader Trainee - CS Team Leader. Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. This includes cross-selling our retail and online products and services, clearly communicating answers to c...

The Customer Service Team Lead. Maintaining customer services team holiday, sickness, overtime records. Supplying customers with Marken Service information.

Supervisory Officer Community Safety Partnership Team Lead – Surrey Fire & Rescue Service. Forge and sustain relationships with internal teams, SCC community teams, external agencies, and organisations. Strong communication and leadership skills, capable of engaging and motivating teams internall...

Whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active and provide excellent customer service, we would love to hear from you. Would you like to join the largest Health and fitness operator in Europe with a personal develo...

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstandi...

Can demonstrate experience in line management or team supervision and proven results, ideally within a customer adoption or account management team. Lead, coach, and develop a small team of customer adoption managers, ensuring that performance targets are achieved. Leading team meetings, 1-1s, an...

Lead and inspire the Complaints, Retentions, and Reviews teams to deliver exceptional service, fair customer outcomes, and high levels of satisfaction. As the leader of our Complaints, Retentions and Reviews teams, you’ll be at the heart of championing the customer experience across every touchpo...

You’ll lead a team of four customer service and telesales professionals, ensuring outstanding customer experiences and team performance. Customer Service Team Leader, Nottinghamshire. Previous experience in a customer service leadership or supervisory role.

As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. Product Knowledge - Maintain knowledge of all products and services offered and...

Customer Success Management, with at least 5 years in a leadership or team lead role, ideally in a global SaaS organization. Lead a team of Customer Success Managers to ensure customer satisfaction and success across a portfolio of EMEA-based clients. In this leadership role, you will combine han...

Lead and inspire teams to deliver exceptional service and high customer satisfaction. Experience in regulated customer service or complaints management, ideally in insurance or financial services. Customer Complaints and Retentions Team Lead.

Customer Service Team Weekend Supervisor - Part-Time - £18,000 per annum. Do you have good customer service experience? Do you have experience in a supervisory role? Are you a team player? Are you looking for weekend work?. We are looking for a Weekend Supervisor to manage and oversee one of our ...