Customer service team lead jobs in YeovilCreate job alerts

Position: Activities & Pool Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus We can provide on-site accommodation, subject to availability and T&Cs. Bring your leadership skills to the poolside as the Activities & Pool Manager, where you'll ensure every guest makes a splash with memorable swimming experiences and action-packed activities. In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. Key Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements • Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality., • PPO and SPTO certificates essential, • Strong leadership and communication skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • Exceptional customer service and problem-solving abilities., • Knowledge of health and safety regulations., • Strong organisational and multitasking skills., • Experience in budgeting and financial management., • Flexibility to work evenings, weekends, and holidays. This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. What We Offer • An inclusive, supportive work environment., • Comprehensive training and ongoing support., • Career development opportunities, including fully funded qualifications., • Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: ___

Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. Regular travel across South West Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in newly opened homes Oversee social media activity for 47 care homes Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Overview We are seeking a dedicated and experienced PSV Transport Manager to oversee our logistics operations. The ideal candidate will be responsible for ensuring the efficient and safe transportation of passengers, managing a team of drivers, and maintaining compliance with all regulatory requirements. This role is crucial in optimising our transport processes, enhancing customer satisfaction, and contributing to the overall success of our organisation. Need PSV Transport Manager & CPC qualification to apply Responsibilities • Manage daily transport operations, maintaining high standards of safety and efficiency., • Supervise and lead a team of drivers, providing guidance, training, and support to enhance performance., • Develop and implement transport policies and procedures to ensure compliance with legal regulations and company standards., • Monitor vehicle maintenance schedules and ensure all vehicles are in optimal condition for operation., • Analyse transport costs and performance metrics to identify areas for improvement and implement cost-saving measures., • Liaise with suppliers, clients, and internal departments to coordinate logistics activities effectively., • Prepare reports on transport operations, including performance metrics, incidents, and compliance issues for senior management review., • Stay updated on industry trends and regulations to ensure best practices are followed within the transport department. Requirements • Proven experience as a PSV Transport Manager., • Strong understanding of transport regulations and compliance requirements., • Excellent leadership skills with the ability to motivate and manage a diverse team., • Proficient in using transport management software and Microsoft Office., • Strong analytical skills with the ability to interpret data effectively., • Excellent communication skills, both verbal and written, with a focus on customer service., • A valid driving licence; experienced PSV driver is advantageous., • Ability to work under pressure while maintaining attention to detail., • This is a flexible roll, ideal for someone looking for part time / ADHOC work, or a full time position. For full time applicants, the role can be split between 3 days on the road and 2 days in the office.

Repair Centre Manager / Bodyshop Manager Yeovil BA22 £62,500 basic + bonus (OTE £80,000) + £6,000 car allowance Motofix are recruiting an experienced Bodyshop Manager / Repair Centre Manager to lead a high-performing, insurer-approved site in Yeovil. This is a site management role with full P&L responsibility for a £3.3m turnover operation and a team of 20+ staff. Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity. Why join the Motofix family? * Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. * Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver. * Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business. What We Offer * Competitive salary with achievable performance-based bonus * £6,000 per annum car allowance / travel package * Excellent benefits package * 30 days annual leave (including bank holidays...

This is a superb opportunity to join the UK's leading home improvement business as one of our Sales Managers. We are seeking an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, with industry leading training, ongoing coaching and development from local senior management to make you and your team a success. This is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. All our products are made in Britain to the highest industry standards. The quality products and excellent customer service are only made possible by having great people representing us – and we are seeking a Sales Manager to lead our local team. What you'll be doing • Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities., • Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Marketing Agents and Area Marketing Leaders to your set targets., • Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies., • Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources., • Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer., • Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets., • Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing., • Ideally experienced within Home Improvements (or similar!) ., • Ideally, experience of recruiting self-employed Sales Professionals., • Highly motivated, with the natural ability to motivate & guide people to achieve targets., • Meet strict deadlines in a targeted sales environment., • Excellent negotiation skills., • Experience of remote meetings/sales appointments, although not essential., • Have a proactive approach and results driven., • Flexible towards varied workloads and working hours ., • Able to provide a consistently high level of customer service., • Committed to continuous personal development through internal resources and own initiatives. This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. • Competitive salary Basic with OTE between £50k - 100k, • Uncapped performance-related earnings, • Hybrid working arrangements, • Minimum 31 days holiday increasing with service, • Pension, • High street discounts employee scheme Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JTRA1_UKTJ

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: * Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store * Plan and organise current promotions or in-store events * Listen and respond to our customers feedback and react accordingly * Ensure market leading availability across the store * Work with the other Managers in store to lead a supportive and performance driven department * Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deli...

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store Plan and organise current promotions or in-store events Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversatio...

We have a new opportunity for a technical Senior Data Architect to join our Data team. As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=. You will play a critical role in shaping and influencing the modernisation of LV’s data landscape. An opportunity to design and build a governed, cloud-native data platform within a well-known UK financial services brand, shaping the future of data across Finance, Actuarial, Digital and Operations. This role is offered on a permanent basis with a requirement for regular presence in our Bournemouth office. Key Responsibilities -Lead the re‑architecture of the enterprise Single Customer View (SCV), addressing inconsistent implementations and establishing a trusted customer model. -Lead the data architecture design to rationalise and modernise legacy data assets, establishing a data foundation on Microsoft Fabric. -Own and produce high level data architecture designs and work closely with data engineers to shape and assure sprint level designs. -Design enterprise/domain-level data models and information architecture as a Cloud Data Platform SME. -Collaborate with business domains to translate business concepts into data models and platform solutions. -Provide data architecture assurance at programme or project level. -Define and assure data standards, ensuring data is consistent, reusable, high‑quality and well‑governed. -Architect master/reference data strategies and oversee metadata management in collaboration with the Data Governance Lead. -Data solution design for change projects, contributing to project planning, impact assessments, and estimates. -Create logical and physical data models, APIs, and integration patterns. -Ensure adherence to data standards, design principles, and best practices. -Maintain technical debt register if identified and drive resolution to agreed standards. -Provide governance oversight across the projects involving data. -Collaborate with DG Lead supporting projects on data governance, lineage, and stewardship. -Ensure adherence to enterprise data architecture principles, data standards, and governance frameworks, maintaining alignment with all regulatory and compliance requirements. -Drive architectural reviews and present solutions to Data Design Authority and other Governance Boards for approval. -Ensure adherence with Information Security design patterns and principles. About You -Extensive experience designing end‑to‑end cloud data solutions, with Azure as the primary platform -Strong hands‑on architectural experience with Azure Data Lake / Lakehouse patterns, Azure SQL, and Azure Storage -Proven ability to define high level design and work closely with engineering teams to shape implementation designs -Solid understanding of data integration, analytics, BI, and modern data platform patterns -Experience working with Power BI and data governance / metadata platforms (e.g. Purview or equivalent) -Strong grounding in data modelling, with experience using modelling tools to produce deployable models -Practical understanding of data governance, lineage, data quality, and stewardship Desirable -Previous experience of working in the insurance/financial services sector -Experience working with MS Fabric, Databricks or equivalent Rewards and Benefits: This role is a Band C in the LV= Structure. At LV= Savings and Retirement, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: -30 days' holiday, with the option to buy up to 5 additional days -Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements) -An annual bonus scheme based on personal performance -Single-cover private medical insurance (with the option for you to upgrade to family cover) -Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance -Up to 20% discount on our life products for you and your immediate family -A group life assurance policy with 4 x your basic pay to go to your dependents (you’ll have the option to increase to 8 x cover) -Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service) -Access to our Employee Assistance Programme (EAP) for support when you need it -A virtual GP service -Shared parental leave -Up to 20% discount on our life products for you and your immediate family Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered. We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

We have an exciting opportunity for a customer focused and dynamic Technical Service Delivery Manager to join our team. As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. We’re committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=. You will play a key leadership role within the LV= Technology Services Team responsible for overseeing the delivery of a designated portfolio of IT services provided by our IT outsourced partner. You will ensure delivery of our key service management capabilities across ServiceNow, Change Management (including the CAB) and Configuration Management/CMDB, as well as acting as an escalation point for one or more additional third-party providers. This role is offered on a permanent basis with a requirement for regular presence in our Bournemouth office. Key Responsibilities • Provide Technical Leadership for the services, ensuring adherence to standards and policies. Responsible for key decision making and acting as a point of escalation for service issues., • Lead related cross-functional outsource partner teams to deliver services ensuring effective collaboration and ensuring a “One Team” culture., • Lead Strategic Planning activities for the Services, developing and maintaining service roadmaps and driving change through continuous improvement initiatives. Ensure services are aligned to the needs of customers., • Drive Innovation with our outsource partner team by identifying emerging technologies and trends, evaluate their potential impacts on the services and lead implementation of transformative solutions to enhance service efficiency and user experience., • Identify Risks and Issues with the Services, working with Risk and outsourced partner team to identify mitigation and remediation activity and drive through Continuous Improvement or Projects as required., • Collaborate with PMO, manage the delivery of complex IT projects aligned with the Services where required, create business cases, agree budgets and ultimately deliver solutions aligned with the IT service delivery strategy and business goals., • Drive services to meet the strategic goals (and KPIs) of the LV Technology department including reducing vulnerabilities, improving customer satisfaction scores, reducing business impacts of change and incidents, increasing the levels of automation., • Act as Product Owner for our ITSM platform and manage outsource partner team to deliver best-practice ITSM processes and continual improvement. Own and drive the roadmap and backlog, including CMDB and CSDM adoption, Service Catalog quality, workflow automation and use of capabilities such as NowAssist, ensuring outcomes are measurable and aligned to LV= priorities., • Change Management: manage offshore team to deliver the end-to-end change process, ensure robust governance, quality and compliance. Chair/drive the Change Advisory Board (CAB) cadence and decision-making, improve change success rates and reduce risk to live services., • Configuration Management: ensure an effective, third-party-delivered process for CMDB accuracy and actionable delivery., • Demonstrate a strong customer-first mindset with the ability to maintain effective customer and colleague interactions., • Experience working with ServiceNow (or an equivalent ITSM tool), ideally including platform/product ownership, roadmap/backlog management and driving adoption of best practice., • Strong knowledge of ITIL Change Management and practical experience operating a CAB (including agenda management, risk/impact assessment, decision-making and stakeholder communication)., • Ability to translate technical reporting and discussion into customer outcomes and accurately identify areas of risk., • Solutions‑focused, confident and approachable, with strong problem‑solving and decision‑making skills., • Highly organised and self‑motivated, able to prioritise and manage multiple tasks independently with minimal supervision., • Strong communicator across verbal, written, presentation and facilitation settings; confident interacting at all levels., • Ability to think and act both strategically and tactically, with a clear focus on operational efficiency and service improvement., • Collaborative and inclusive team player, effective in diverse environments and skilled at resolving service‑level issues. At LV= Savings and Retirement, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: -30 days' holiday, with the option to buy up to 5 additional days -Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements) -An annual bonus scheme based on personal performance -Single-cover private medical insurance (with the option for you to upgrade to family cover) -Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance -Up to 20% discount on our life products for you and your immediate family -A group life assurance policy with 4 x your basic pay to go to your dependents (you’ll have the option to increase to 8 x cover) -Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service) -Access to our Employee Assistance Programme (EAP) for support when you need it -A virtual GP service -Shared parental leave -Up to 20% discount on our life products for you and your immediate family. Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered. We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen. Go on, bring your true self to LV=.

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for a Commercial Manager to join our successful team to cover the East midlands -Nottingham Area(Nottingham, Derby and Leicester). You must live within this region and be able to travel throughout it and also stay overnight at National locations if required. As an experienced Commercial Manager, you will lead a team to achieve commercial targets in support of the Business Unit commercial strategy. Your remit will be to coach the team in the field and also support in the office to maximise performance, achieve targets, drive strong customer engagement and deliver an excellent customer experience. Role Details: • Annual salary up to £55,000 - dependent on skills and experience., • Travelling weekly covering the Nottingham/Derby/Leicester Area., • Uncapped Commission, • Permanent, • Company Car, • Full UK Driving Licence, • Eligible for Private Medical Scheme, • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year., • Plan and allocate commercial activity to the area to deliver commercial targets, grow market share and maximise EBITDA potential., • Collaborate with wider teams to deliver excellent customer service and product quality from order win through the entire customer journey, ensuring a seamless and high-quality customer experience., • Maintain strong internal relationships and work with the Regional Project Manager to programme and manage delivery expectations with customers., • Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary., • Coach team members to win new business, grow existing customer accounts and maintain a strong pipeline with high conversion rates., • Develop team members by ensuring they have the skills required to perform their duties and providing targeted coaching to maximise individual and team performance., • Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards., • Manage and develop Key accounts and close larger opportunities within this region supporting the commercial team to enter into contract with clients, • Identify and implement commercial improvements that increase efficiency, enhance competitiveness and elevate the customer experience., • Ensure compliance with company policies, governance standards and all legal and regulatory requirements., • Educated to degree level, or equivalent relevant commercial experience., • Minimum GCSE (or equivalent), including maths and English., • Experience of managing and developing commercial teams., • Background in B2B sales with a track record of delivering results., • Experienced in selling and a confident negotiator with good influencing skills., • Demonstrated the ability to manage a wide customer account base effectively., • Demonstrated ability to identify and convert new business opportunities., • Commercially aware, keeping up-to-date with competitor activities and market trends., • Track record of delivering efficiency improvements., • Proficient in using Microsoft Office including MS Excel, Word and PowerPoint. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • Contributory pension including life insurance benefit, • A range of dedicated health and wellbeing services, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!), • Learning & development opportunities and resources, • Opportunity for career progression, • A chance to give back to your community with an annual volunteering day

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Want to come and be a part of it? Whats in it for you? Salary: • Dual Fuel - £39,033, • Dual Fuel (3 phase/CT) - £40,117We offer a range of benefits designed to support your life in and out of work, some of which include;, • £2000 per year safety and attendance bonus, split payment every 6 months, • Company sick pay, • You'll have access to an uncapped additional productivity related bonus, • Are you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised!, • Regular overtime paid is available to you at time and a half and double time on Sundays, • Looking for progression? 87% of our field managers have been promoted from DF engineers, • Company van/vehicle and fuel card for business use, • Recommend a friend get rewarded for introducing people to us!, • Standby / Overtime / Call out, • 22 days plus bank holiday, rising to 25 days with service In addition, this role offers;, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Valid UK driving licence, • You must have held your licence for 1 year and have less that 6 points., • Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters?, • Have you gotprevious MOCOPA experience to a multi rate level?If you have the below qualifications and skills, great, but you dont need them to apply;, • Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts #MGroupE INDDF

A leading trade supplier in Yeovil is seeking an experienced supervisor to lead their store team.This role involves setting high standards for customer service and operational excellence while fostering a positive team environment.Candidates should have experience managing small teams in a fast-pace

Our client, a leader in the Defence & Security sector, is seeking a Customer Support Officer on a contract basis. This role primarily involves providing project management and programme management office business analysis of material and configuration data. You will often interact with customers as a project lead, working closely with the Customer Support Manager on related contracts. Key Responsibilities: Maintenance and sustainment of project operations Gaining actionable insights into project interface preferences and intentions Engaging with stakeholders to ensure performance in terms of cost, quality, and delivery schedule Managing tasks and schedules, ensuring performance monitoring and reporting Identifying and mitigating risks impacting project delivery Reporting progress and ensuring adherence to business processes Addressing safety and airworthiness issues as raised through customer support activities Ensuring Statements of Work align with capacity requirements Job Requirements: Advanced Excel skills A positive attitude with strong motivation and commitment Programme management and planning skills, including schedules, critical path, and risk analysis Understanding of business service, support organisation, operations, commercial and management structures Knowledge of logistic support and associated disciplines Excellent communication and interpersonal skills, including influencing, negotiating, and motivation Ability to work under pressure and maintain focus Skills in collecting, collating, analysing, and presenting information Confidence in establishing and building relationships with stakeholders Strong problem-solving abilities Context and Environment: This is a high-profile, customer-facing role within the Defence & Security sector. You will be involved in: Commissioned projects Workshare business support Business analysis projects Working Relationships: You will work closely with: Customers, as required by the project Suppliers, if requested Governmental organisations, as needed Internal teams within Customer Support & Training and other business stakeholders If you are an experienced Customer Support Officer with advanced Excel skills and a background in Defence & Security, we would love to hear from you. Apply now to join our client's dynamic team

As Customer Services Team Lead you will be responsible for the smooth, efficient and safe running of this Team. Provide support across the wider Contact Centre, working closely with the Visitor Services Team Leads to ensure consistent service delivery, including weekend coverage as required. Lead th

As a team leader, you inspire and motivate your team to give the best service to our customers. Leading our Customer Service teams in a 24/7 environment. You lead from the front, showcasing your finely tuned customer service skills on a daily basis.

Toolstation is looking for a Supervisor in the United Kingdom to be the face of the store, ensuring customers have a fantastic experience. The ideal candidate will support the Store Manager by managing deliveries, stocking shelves, and enhancing team performance.

Our Customer Service team is at the core of our success - and as a Customer Service Team Leader you will inspire and motivate your team to give the best service to our customers. Customer Service Team Lead - 30 Hours, Evenings. After the call/video, if the role seems like the right fit, we will invi

The ideal candidate will lead sales associates, optimize store service, and manage customer interactions effectively, ensuring compliance with company standards. Burberry is seeking a talented supervisor in Greater London to support the Store Manager in driving category performance and delivering ou

Our Customer Service team is at the core of our success - and our Customer Service Team Members are our greatest asset. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. Reporting to: C

Responsibilities include managing operations, leading a team, and ensuring excellent service. A leading catering company is seeking a Food Service Manager for ASDA Derby. Ideal candidates should have strong leadership and communication skills, with catering experience being desirable.

You will manage daily operations, lead a team, ensure quality service, and develop customer relationships in a vibrant café environment. The ideal candidate has 1–2 years in café or hospitality management, strong leadership skills, and a passion for fostering a welcoming atmosphere.

A major High Street brand is seeking an experienced Cafe Manager in the United Kingdom, responsible for leading culinary teams and delivering exceptional food and customer service. This full-time role offers competitive pay and opportunities for career progression within a leading company that value

A prominent UK supermarket is recruiting a Fresh Food Manager to enhance customer service and team performance. The role requires leading colleagues to prioritize customers, ensuring product availability, and fostering relationships with stakeholders. Ideal candidates will have experience in team ma

Corporation Service Company is looking for a full-time professional in London to manage strategic Global Accounts Receivable while ensuring superior customer service. Responsibilities include developing strong relationships, meeting performance goals, and supporting team performance. The role suppor

Candidates should possess strong leadership skills and be able to deliver a 'customer first' experience while analyzing commercial reports. SPACE NK in Greater London is looking for a Supervisor to assist in maximizing sales and maintaining a high-performing team. Join a community that values beauty

The role involves assisting in daily operations, leading service, and ensuring high standards.

The ideal candidate will have at least two years of catering experience and a Basic Food Hygiene certificate, alongside a passion for great food and superior customer service. Responsibilities include supervising culinary teams, ensuring compliance with health standards, and maintaining a positive b

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

The ideal candidate will excel in managing the daily catering activities and lead a motivated team. Responsibilities include cash handling, stock control, and ensuring compliance with standards while delivering top-notch customer service. A leading catering company in the UK is seeking a Cafe Manage

A leading footwear brand in the UK is seeking enthusiastic retail staff to deliver exceptional customer service and manage store operations. Candidates should have retail experience, understand fashion trends, and be self-motivated team players.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. Opportunities for mentoring and team leadership are available, and excellent benefits include generous annual leave and pension. The successful candidate will have at least two years of experience in an

The role involves developing a strong customer-focused team, meeting performance targets, and engaging with customers through innovative campaigns. The ideal candidate will have experience in customer-facing roles, team leadership, and must be flexible to work varying hours. A leading ethical beauty

Key Responsibilities choice to work with (invoicing, insurance, Qualifications Minimum of 3 years’ experience in a technical customer service, service quality, or process improvement role. Demonstrated ability to lead initiatives and influence stakeholders at all levels. So, if you are interested

A leading hospitality service provider is seeking a Hospitality Team Lead in Greater London to join their team. This role involves leading and supporting a hospitality team, ensuring excellent customer service, and overseeing food and beverage service. Ideal candidates will have strong leadership sk

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

Responsibilities include coordinating resources, driving productivity, maintaining store standards, and role modeling excellent customer service. This role requires effective leadership skills and a commitment to creating a positive team atmosphere. The ideal candidate will support the Colleague Man

A business solutions provider in Greater London seeks a CX & Service Design Lead to enhance customer experience. The role involves identifying customer journey friction points and designing intuitive self-service solutions. Ideal candidates will have a strong analytical background and experience in

A leading sports brand is seeking a Retail Lead in Cherwell District, England, to provide excellent consumer service and enhance brand experience. Preferred candidates will have customer service experience and effective communication skills. Responsibilities include team coordination, achieving sale

This role requires supervisory experience within food and beverage services, a passion for exceptional guest experiences, and strong leadership skills. The ideal candidate will motivate a team, ensure compliance with health regulations, and deliver high-quality dining experiences. Competitive salary

A recruitment agency is seeking a Kiosk Manager in London to oversee daily operations and lead a proactive team. Responsibilities include managing supplies, ensuring compliance with regulations, and training team members.

The Restaurant Manager will ensure exceptional guest service, lead a dedicated team, and work closely with the General Manager to achieve business objectives. Candidates should have prior experience in restaurant management, a focus on guest satisfaction, and the ability to motivate team members eff

Rosa's Thai in Greater London is seeking an Assistant Restaurant Manager to support the General Manager and lead the team in providing excellent food and service. Responsibilities include overseeing daily operations, coaching team members, and stepping up during critical moments.

A prominent car wash service is seeking a Shift Lead to oversee customer engagement and team operations at their London location. Responsibilities include directing vehicles safely, promoting wash services, and leading the team in the absence of higher management. Ideal candidates should have strong

In this pivotal role, you will inspire and motivate your team, deliver tailored customer service experiences, and support the management team in driving sales by monitoring key performance indicators. A leading premium fashion retailer in Greater London is seeking a Sales Manager to join their dynam

A leading engineering company is seeking a proactive Repair Supervisor to support operations at Heathrow. This role involves overseeing the repair process, ensuring customer satisfaction, and coordinating with various stakeholders.

With a variety of benefits available, including discounts on products and access to health services, this is a great opportunity to be part of a dynamic team. NEXT is looking for enthusiastic team members in Greater London to provide outstanding service and manage stock operations in a fast-paced st

Adidas is seeking a Retail Supervisor in England to enhance customer experience and promote team culture. Responsibilities include inspiring change, delivering exceptional service, and building interpersonal relationships. The ideal candidate will have a high school diploma, at least 12 months of re

The role involves leading a newly formed customer-facing service sales team, expanding the service customer base, and building long-term relationships through various service agreements. Hitachi ABB Power Grids is seeking a Service Sales Team Lead in the UK to shape the future of its service busines