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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery No Information Provided - contact your Talent Acquisition Partner Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities • Support the Centre Director in overseeing the daily operations and maintaining educational standards., • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children., • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards., • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team., • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families., • Assist with administrative tasks, including scheduling, payroll, and recruitment., • Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Contract type: Permanent Location: Hatfield (Hybrid working – 3 days in the office) Working hours per week: 40 hours (Full-Time) Level: Lead Application Closing Date: Sunday 21st December About Us Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ___. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind ___, our same-day grocery delivery service. About The Team And The Role Ocado Retail is seeking a commercially minded and highly organised Category Planning Lead to join our Commercial team. This role is crucial for ensuring our trade plans are successfully developed and executed across the business, driving customer impact as well as commercial performance. This role will report to either the Fresh or Ambient Trading Director** and acts as a key interface between the Commercial and Customer teams, working closely with stakeholders across the Buying team, Marketing, Ecommerce, Retail Media, and Supply Chain. • Please note: We are recruiting for two Category Planning Leads, one for each of Fresh and Ambient, and your application will be considered for both roles. What You’ll Do Annual planning: • Act as the primary liaison between multiple Buying teams and the Marketing function to inform the development of the annual trade calendar, feeding in key commercial priorities, • Lead the coordination and prioritisation of commercial focus across different departments for specific events, ensuring resources (e.g., marketing support, feature space) are strategically allocated in line with business goals Event planning and execution: • Input into creative briefs and channel strategies for trade events, • Lead event briefings to the Buying team to share the objectives, scope, and commercial requirements of each event, • Coordinate across the commercial team to select relevant marketing ‘hero’ products, championing a data-led approach and considering both customer and commercial goals (e.g., product mix, value competitiveness, supplier funding, NPD launch timing), • Coordinate across the commercial to gather product and promotional nominations for each event and refine the product mix, • Work closely with the Demand Planning team to align volume forecasts for all key trade activities, ensuring adequate stock availability, • Ensure readiness for promotional changeover, coordinating pre-go-live checks for all promotional changes (including promo accuracy, web tagging, event banners & media) Analysis and recommendations: • Own the process of assessing promotional performance and strategy, conducting robust post-event analyses to provide strategic recommendations for future plans, • Monitor and evaluate competitor activities to inform future planning, • Provide additional ad-hoc support to Trading Directors on other commercial topics, taking a cross-category perspective, • Drive continual improvement in processes and cross-functional ways of working, • Include any line management responsibility Who You Are • Proven experience in a commercial, category management, trade planning, or analytical role within a retail environment, ideally in the grocery sector, • Good understanding of the UK grocery market and competitor landscape, • Excellent coordination and stakeholder management skills, with the ability to influence cross-functional teams, • Strong analytical skills with proficiency in working with multiple data sets and translating complex information into clear, commercial recommendations, • A proactive, organised approach with strong attention to detail, and the ability to manage complex critical paths in a fast-paced environment What’s In It For You By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer: Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office. Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. Our Hiring Process Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process. Your Application and AI In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us. Everyone’s welcome We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.

Role - Internal Account Manager Location - St Albans Remuneration - market leading basic salary, exceptional bonus structure, 25 days holiday and Pension Alcedo Selection is proud to say we are partnering with a leading materials stockholder looking to expand there team. Distributing and adding value to, leading brand quality products with unequalled application knowledge is what this company prides itself on. They are the industry experts and market leaders, in the supply and distribution of thermoformable and printable plastics to industries such as model makers through to Blue Chip OEM’s. They offer the widest range of thermoplastic materials in the UK including HIPS, ABS, PVC, PET and PETG. There products are available in a variety of colours, textures, sizes and thicknesses, delivered with a bespoke, thoughtful service. As an Internal Account Manager , Your role will be to pro-actively support customers, ensuring gross profit generation and business retention is achieved. • Regularly reviewing allocated customers with your Sales Manager, identifying the future tactics to secure or develop the business & maximise gross profit generation, • Become a product expert in a niche arena that offers great training and progression opportunities., • Negotiate payment terms with allocated accounts to try to improve the return on investment., • Review results monthly, identifying tactics to develop the full potential while exploring, identify and actioning opportunity for additional products sales and ultimately value added profit generation., • Quoting customers for their requirements promptly and within the timescales agreed either converting immediately into an order or recording clearly for future reference., • Sourcing materials to satisfy orders within timescales agreed, • Following up previous quotations in an organised manner, converting into sales orders., • Follow up and close out all business opportunities outstanding at the end of each day., • Pro-activity establish new customers to continually increase customer base and gross profit generation on an ongoing basis., • Ensure potential customers fit our product and service portfolio ensuring our services are offered in a clear and unambiguous manner. Having worked with this client for many years, it has been a conveyor belt of promotions, due to great individual and business performance. If you are looking for a great career with a market leader, that can lead to future progression, this is the one for you! Please apply to Alcedo Selection directly, for other information contact

Job Title: FM Contracts Manager (Hard Services), St Albans, Permanent Reference: 468 Summary of the FM Contracts Manager role: Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance. The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs. The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills. This is an opportunity to shape contract success and deliver outstanding customer service. FM Contracts Manager Deliverables / Outcomes (include but are not limited to): • Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded., • Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects., • Optimise staffing structures across contracts to balance cost efficiency with service excellence., • Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively., • Ensure full compliance with client and company Health & Safety policies and procedures., • Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation., • Prepare and present monthly contract performance reports to clients., • Support contract mobilisation as required., • Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met., • Introduce innovative solutions to maximise additional works and support client’s environmental objectives., • Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives. Skills, Experience & Qualifications Needed: • Minimum 5 years’ experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services., • Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement., • IOSH or NEBOSH qualified (or equivalent Health & Safety certification)., • Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act., • Practical experience in recruitment, team development, and line management., • Analytical mindset with vision and commitment to service innovation., • Excellent leadership and people management skills, with a strong focus on customer service. Location: St Albans, on-site Travel: Frequent travel between designated operational sites is required as part of this role. Applicants must hold a valid driver's license. Start date: Immediate Duration: Permanent Salary: Package up to £70,000 per annum (depending on experience) Company Benefits: • Private Healthcare (BUPA), • Life Insurance, • Pension Scheme, • 23 days annual leave plus Bank Holidays, • Additional Time Off – a day off for your birthday and an extra day for Mental Health Awareness Application Deadline: Open until filled – early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received. * Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support *

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment. Key Responsibilities: • Lead by example to foster a customer-centric culture., • Drive sales performance and maintain high service standards., • Manage daily store operations, including compliance with health and safety and retail standards., • Schedule and manage labor effectively., • Provide on-the-spot coaching to enhance team performance and customer experience., • A year of managerial experience in a retail sales environment., • Proven track record in coaching and managing colleagues., • Strong understanding of compliance and operational standards., • Ability to meet sales targets and deliver excellent customer metrics., • Commercial acumen and awareness of industry trends., • Excellent verbal and written communication skills., • 6 weeks of annual leave., • Quarterly performance bonuses., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and more., • Family & Friends Discount Events., • Opportunities for financial planning support through Wagestream., • Access to GP services 24/7., • Share save scheme with a 20% discount on shares., • Health Cash Plan for well-being services and healthcare costs. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Greenspaces and Projects Manager Up to £54k Around half an hour by train from the centre of London, Dacorum occupies an enviable location just outside the M25 and is home to the towns of Hemel Hempstead (where our offices are based), Berkhamsted and Tring. An active and green place, Dacorum is a buzzing centre of business, enterprise and ambition. We re designing our services around customers, ensuring our teams have the right skills and behaviours to excel, and we ve developed new ways of working which support flexible and hybrid working. Our Neighbourhood Delivery Service plays a vital role in enhancing quality of life in our borough and is at the heart of our services to residents. We now have an opportunity for someone with proven experience in delivering high profile, frontline services to take on a leadership role within the team. It's a fantastic opportunity to take on a varied management role. You will lead the teams that manage trees and woodland and lead on Dacorum s parks and open spaces development. You will play a pivotal part in in the delivery and development of Suitable Alternative Nature Greenspace (SANG) sites within the borough. Other key priorities include leading the implementation of the Council s new Parking Solutions Policy, capital programme and stepping up to be the Council lead and champion for biodiversity and Nature Recovery. You will also have the opportunity to take the lead on our Future Neighbourhoods initiative, an engagement project for communities that was initiated to improve the environment for residents living and businesses operating in our neighbourhoods. We are prepared to do things differently in Dacorum and you will work with colleagues across the service and the wider organisation to bring about service improvements, harnessing the potential of efficiencies, new models of delivery and implementing solutions to improve the customer experience. People and team leadership skills, working across different services, will be key to success in this role, along with experience of site management. It s important that you are accustomed to working closely with internal and external stakeholders and project / programme management skills will be an important attribute. It s a fantastic time to join the team at Dacorum Borough Council and shape a cleaner, greener and safer place for our residents and stakeholders. We re looking for candidates who will bring proven expertise and capabilities in their own professional area, but who also offer the wider strategic perspective and leadership skills to shape a progressive, collaborative and effective organisational culture, with a focus on customer service and service improvement. You ll bring a creative, enthusiastic and open-minded approach to how we work across the Council and with our partners, to bring about the best outcomes for our residents and service users. Visit to find out more or contact Steve Guest at Solace in Business on for a confidential discussion. Closing date: 15th December Applicants must have a driving licence that is valid in the UK. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. We are an equal opportunities employer. Candidates with a disability who meet the essential criteria will be interviewed. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES

Inbound Sales Executive Hospitality and Workspace Drink Solutions - Office based Location: Hemel Hempstead, Watford, Luton, St Albans, Berkhamsted, Amersham, Tring, Rickmansworth, Harpenden Salary: £25,000 - £27,000 + OTE £35,000 per annum The Company Our client is a leading provider in their hospitality and workspace drink solutions, delivering high-quality solutions to customers across the UK. They are known for innovation, sustainability, and exceptional customer service. Due to continued growth, they are looking to expand their inside sales team with a motivated and results-driven Inbound Sales Executive . The Role As an Inbound Sales Executive , you will be responsible for managing and converting outbound leads across various channels. Your role will involve engaging with potential customers, understanding their needs, and guiding them through the sales process to close deals. Key Responsibilities Handling and qualifying new inbound leads via phone, email, and online inquiries Engaging with prospective customers, identifying their needs, and presenting tailored solutions Managing the full sales cycle, from initial contact to closing deals, ensuring sales targets are met Maintaining detailed customer interaction records in the CRM system Collaborating with internal teams, including Marketing and Customer Experience, to ensure seamless customer service Providing regular reports on sales performance, lead conversion rates, and customer feedback The Person We are looking for a highly motivated and proactive individual who thrives in a fast-paced sales environment. You should be comfortable handling high volume inbound leads, building rapport with potential customers, and driving sales conversions through a consultative approach. Proven experience in a sales role, ideally handling inbound leads Strong customer engagement skills with a consultative sales approach A natural ability to build relationships, understand customer needs, and present tailored solutions Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite Track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills A proactive and results-driven mindset with strong problem-solving abilities Ability to work independently while being a strong team player A positive attitude, resilience, and the ability to adapt to changing customer needs and market trends TPBN1_UKTJ

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Job Title : FM Contracts Manager, St Albans, Permanent Reference: 468 Summary of the FM Contracts Manager role: Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs.The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills.This is an opportunity to shape contract success and deliver outstanding customer service.FM Contracts Manager Deliverables / Outcomes (include but are not limited to): Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded.Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects.Optimise staffing structures across contracts to balance cost efficiency with service excellence.Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively.Ensure full compliance with client and company Health & Safety policies and procedures.Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation.Prepare and present monthly contract performance reports to clients.Support contract mobilisation as required.Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met.Introduce innovative solutions to maximise additional works and support clients environmental objectives.Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives.Skills, Experience & Qualifications Needed: Minimum 5 years experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services.Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement.IOSH or NEBOSH qualified (or equivalent Health & Safety certification).Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act.Practical experience in recruitment, team development, and line management.Analytical mindset with vision and commitment to service innovation.Excellent leadership and people management skills, with a strong focus on customer service.Location: St Albans, on-site Travel: Frequent travel between designated operational sites is required as part of this role.Applicants must hold a valid drivers license. xjlbheb Start date: Immediate Duration: Permanent Salary: Package up to £70,000 per annum (depending on experience) Company Benefits: Private Healthcare (BUPA) Life Insurance Pension Scheme 23 days annual leave plus Bank Holidays Additional Time Off a day off for your birthday and an extra day for Mental Health Awareness Application Deadline: Open until filled early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.Applicants must have full and ongoing right to work in the UK.We do not offer visa sponsorship or accept candidates requiring future visa support d02fcfcb-6df4-40ee-95cf-3eb059ce3173