Customer service team lead jobs in EdinburghCrear alertas

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Chartwells on a part time basis contracted to 30 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: • Mon: Full-time (Days), • Tues: Full-time (Days), • Weds: Full-time (Days), • Thurs: Full-time (Days), • Fri: Full-time (Days), • Sat: Could you bring your passion and culinary skill to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Overseeing and implementing menu changes, • Identifying opportunities to improve our food services, • Listening and acting on customer feedback to consistently improve our food services, • Supporting with the creation of new menus and creative food concepts, • Representing Chartwells and maintaining a positive brand image, • Monitoring inventories to keep our kitchens well-stocked, • Overseeing kitchen cleaning responsibilities to maintain hygiene standards, • Be passionate about great-tasting food and exceptional customer service, • Hold a City & Guilds 706/1 & 2 or NVQ equivalent, • Have experience supervising a team, • Have experience in a similar Chef role, • Hold a Food Hygiene certificate Job Reference: com/0501/76006001/52783035/WJ #SCOT #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Executive Chef - EICC, Edinburgh| Full-Time / Permanent £60000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview: Levy is a world-class hospitality partner delivering exceptional food and beverage experiences across iconic venues. We are seeking a talented Executive Chef to lead culinary operations at the Edinburgh International Conference Centre. This role is pivotal in ensuring all food offerings meet Levy’s high standards of quality, innovation, and operational efficiency. Key Responsibilities: • Culinary Leadership: Lead, inspire, and manage the kitchen team to consistently deliver high-quality cuisine for conferences, exhibitions, banquets, and VIP events., • Menu Planning & Development: Design and develop innovative menus that reflect Levy’s standards, client needs, and seasonal availability., • Operational Management: Oversee kitchen operations, ensuring smooth workflow, cost control, compliance with food safety and hygiene regulations, and timely delivery of all services., • Team Development: Recruit, train, mentor, and motivate culinary staff to achieve peak performance and career growth., • Quality & Standards: Maintain the highest standards of food presentation, taste, and consistency across all outlets and events., • Budget & Cost Control: Manage food and labour costs, supplier relationships, and inventory to ensure profitability and efficiency., • Collaboration: Work closely with event management, front-of-house teams, and external clients to ensure seamless delivery of all events. Requirements: • Proven experience as an Executive Chef in high-volume, multi-event venues or hotels., • Strong leadership and team management skills., • Excellent knowledge of food safety, hygiene standards, and kitchen operations., • Creative flair and passion for high-quality culinary experiences., • Ability to work in a fast-paced, dynamic environment with attention to detail., • Strong organisational, budgeting, and communication skills. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Perks & discounts:, • Shopping, entertainment, and travel discounts, • 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing:, • Pension scheme, • Life Assurance, • Preferred rates on salary finance products, • Development opportunities:, • Professional subscriptions, • Ongoing training and structured career pathways Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2312/68675001/52782495/SU #SCOT #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

To lead and inspire the front-of-house team to deliver warm, efficient, and values-led service, ensuring an exceptional customer experience while supporting smooth daily operations and peak business performance. Were looking for an experienced and hands-on Front of House Manager to lead our floor te

As Assistant Manager also known as our Club Operations Manager, you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure co

Location: Edinburgh, Scotland, United Kingdom, Hybrid Salary: Up to £70,000.00 - £90,000.00 per annum (or pro-rata) Job Type: Permanent, Full-time SeeByte, global market leader in the development of smart software for unmanned maritime systems, are looking to recruit an Engineering Manager to join our team. The successful candidate will have experience managing small software teams and will be equally comfortable working with internal teams or external customers and partners. Some knowledge delivering software projects with elements of Autonomy or Machine Learning would be advantageous but is not necessary. You can expect to be working as part of a world renowned, expert engineering team, with state-of-the-art subsea robots on exciting and varied projects, involving global travel and at-sea experiments. You will have a unique opportunity to play a significant role in a dynamic and world respected technology company in the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base. Benefits We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include: • Competitive salary, discretionary bonus and shared employee / employer pension scheme, • Generous holiday entitlement and option to buy additional holidays after 1 year of service., • Travel compensation scheme, • Clear development, training and career progression opportunities, • Flexible Working Policy, • Opportunities to travel to great locations worldwide to work with robots, • External, online training courses and in-house training, • Offices in the centre of Edinburgh or in Bristol, two great cities to live and work, • Free access to a gymnasium (Edinburgh)/Fitness Sessions (Bristol)/Table Tennis (Bristol), • On-site parking (Edinburgh), • Enhanced family friendly policies, • Showers, lockers, swipe access internal bike store (Edinburgh), • Travel season ticket loan, • Annual company day out, • Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an EV leasing scheme. Main Purpose of the Role You will lead a SeeByte software engineering team, delivering technology solutions and projects to SeeByte’s customers. You will be comfortable communicating and building relationships with SeeByte’s customers, to scope and successfully deliver SeeByte’s software solutions. You will have a background managing small software teams and demonstrable experience delivering software technology to scope and budget or have relevant professional experience that demonstrates the ability to step-up to this level of responsibility. Prior experience delivering software involving technology related to Autonomous Systems, or Machine Learning would be advantageous but not necessary. Similarly, experience delivering defence related software projects would be helpful, but is not a requirement. Key Responsibilities of the Role: • You will be responsible for the successful technical delivery of software projects to SeeByte’s customers, reporting progress to relevant internal and external stakeholders., • You will be responsible for the line management of engineering staff providing through-career support and will be responsible for reviewing, developing and mentoring engineering staff., • You will be part of SeeByte’s Engineering Management Team, overseeing key management functions such as resource management, training and recruitment. You will help review and mature SeeByte’s engineering function, defining and implementing new processes and innovative ways of working to ensure SeeByte tools and processes remain state-of-the-art, and are able to meet future business requirements., • You will provide technical assistance to the Sales and Business Development teams at SeeByte, to help scope and cost new programmes of work. Key Skills, Experience and Qualifications • Graduated with a BSc, MSc or PhD in Software Engineering or a similar numerical degree (2:1 or above), • Demonstrable experience managing software development teams and have a proven track record of delivering software projects on time, on budget, and to specification., • Experience developing, mentoring and managing engineering staff, • Excellent communication and interpersonal skills with demonstratable experience interacting with external customers and project partners, • A high-level knowledge of software engineering and best practice software development processes and techniques, • Enthusiastic team player with an interest in technology related to autonomous systems, • Willingness to travel to support client demonstrations, trials and project meetings. This travel may be domestic or international, • Eligible to apply for UK Security Clearance Desirable Experience • You have experience managing software teams with a focus on autonomous systems, machine learning, autonomy, simulation, or command and control systems., • You have experience working in the Defense sector, and/or have experience with secure by design principles, • Project Management experience in the areas of planning, scheduling, risk and budget management. Experience of software development using agile methodologies. Behaviours that make you brilliant for this role • You are customer focused and keep the customers’ needs at the forefront of your mind., • You communicate clearly, respectfully and collaborate effectively across teams. You explain complex issues in a concise and professional manner and thrive in a team environment. You are able to articulate complicated technical subjects to a non-technical audience., • You actively foster a positive, inclusive culture and willingly share your knowledge and support others., • You are passionate about learning and growth and are motivated to expand your skills, ask questions, and engage actively in your development. Apply To apply please send a recent copy of your CV and a cover letter to As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals. Due to the nature of the work associated with this role, it is subject to UK Government security and export control requirements. Eligibility is therefore determined by the ability to meet specific nationality and residency criteria in line with national security regulations., in order to obtain the required level of UK security clearance. As a result, factors such as your nationality, any nationalities you may have previously held, and your place of birth may affect the roles you are eligible to undertake within the organisation. All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and may require a further Security Check (SC) vetting clearance SC once employed. To be eligible for a full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the following websites for further guidance on UK Government vetting processes: BPSS: SC: As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at NO RECRUITMENT AGENCIES PLEASE

Remedial Service Manager Scotland PHS Compliance are seeking a highly motivated and experienced Remedial Service Manager in Scotland to lead our team of reactive remedial engineers. This is a pivotal role where youll ensure operational excellence, compliance with legislation, and delivery of high-quality service to our customers. You will be responsible for supervising engineers, managing resources, and supporting customer contracts, while driving performance against key KPIs. As a Remedial Service Manager, you will: Oversee recruitment and resourcing in line with operational requirements. Manage engineer activity on-site, ensuring productivity and SLA compliance. Enforce Health & Safety regulations and create client-specific risk/method statements. Promote safe driving standards and manage company vehicle usage. Handle employee absence, holiday, and sick leave in line with policy. Provide first-line technical support and guidance to engineers. Conduct toolbox talks, one-to-ones, and probation reviews. Carry out audits, inspections, and performance management processes. Process timesheets, overtime, and travel claims accurately. Build strong relationships with planning teams and coordinate out-of-hours support. Maintain close collaboration with out-of-hours call facilities and manage associated costs. Ensure effective use of CAFM systems (e.g., Service Channel) and best practice job notes. Attend monthly client reviews to discuss KPIs and technical issues. Support customer services with queries and complaints, ensuring swift resolution. Develop strong customer relationships within your division. Manage stock on hire, ensuring timely collection and efficient usage. We are looking for someone who brings: A guardian of reactive remedial service delivery with excellent technical knowledge. Expertise in electrical parts and equipment to support first-time fix solutions. A motivational leader who inspires high performance and delivery. Strong decision-making skills with a focus on innovation and productivity. Excellent communication skills with clients and colleagues at all levels. Solid understanding of Health & Safety in the workplace. In return for your commitment, youll receive: Competitive salary with potential overtime (evenings/weekends). 23 days holiday (Plus bank holidays) Pension scheme. Fully maintained company vehicle (available for private use). Laptop, and company phone. All parking fees and work-related expenses covered. Technical support from our internal team. Access to PHS Perks (discounts, wellbeing helpline, online GP, and more). Qualifications & Experience required for Remedial Service Manager: IOSH Managing Safely (or willingness to achieve). Relevant industry qualifications including: C&G 2382 (BS7671 18th Edition) NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV). AM2 C&G 2391 (Inspection, Testing & Certification of Electrical Installations) or equivalent. Valid UK manual driving licence with 6 points or less Minimum 2 years experience managing a field team. Strong computer literacy. Ability to prioritise workload effectively. About PHS Group Founded in 1963, PHS Group is the UKs leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance. PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards. At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise . We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work. If youre ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products. TPBN1_UKTJ

Assistant Manager - Fashion Retail | Edinburgh Salary: Up to £32,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of Edinburgh. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £32,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Edinburgh? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35250 TPBN1_UKTJ

Salary Details: • London - £58,022 - £64,469 We are enthusiastic about the role technology plays at the NMC. We are looking for an individual that shares the same passion in delivering the technology that makes a difference to everyone we interact with. In the last two years we’ve been undergoing a true transformation of the technology we use, we’d like you to help us to continue on our journey to becoming a Microsoft first organisation. If this is something you that motivates you we’d love to hear from you. We’re looking for someone to Join us as an Platform & Environment Manager. This role is part of the Cloud & Infrastructure team within the Technology Services department. In this key role, you’ll be managing a set of end-to-end environments used by the platform's applications to successfully implement platform change and deliver customer value. We'll look to you to adapt the design and delivery to meet a dynamic continuous deployment approach. You’ll be working in a DevOps and Agile environment, acting as a central point of contact for all environment related activities. It’s an opportunity to work with a range of stakeholders across the business and third-party suppliers, allowing you to expand your network and gain exposure for your work. About You The Nursing and Midwifery Council are recruiting for a Platform / Environment Manager to act as an owner over a set of production, preproduction and development environments; orchestrate their usage and establish and efficient service model, act as a gatekeeper for all releases to ensure the integrity of the environments. You will also manage the full configuration status of each of the environments from Operating System versions, patch status, software versioning, licensing and creation of software releases. You will report into the Cloud / Infrastructure Manager. We’re looking for a highly motivated individual with the key skills and experience to: • Develop IT environment strategy and procedures, • Maintain IT environment cost profile and lead projects to reduce associated costs, • Negotiate, plan and manage all release/deployment activities to forward plan the release windows and cycles across the estate from an environments perspective; including task, resource and dependency management, • Manage risks and resolve issues that affect releases as they pertain to the environments, • Maintain the release schedule for all services, • Co-ordinate release content and effort based on pending service requests, third-party applications, or operating system updates, • Produce Deployment Run Books and Technical Implementation Plans/checklists, • Produce regular and accurate Release Reporting, • Communicate release details and schedules to the programme, • Work with DevOps to help develop scripts and automation tools used to build, integrate, and deploy software releases, • Participate in meetings, including CAB, to discuss release scope and roadblocks, • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists

Regional Manager Salary: £90,000-£100,000 + bonus + package Location: North East England & Scotland Zachary Daniels is partnering with a highly commercial, service led, private equity backed retailer to appoint an experienced Regional Manager to lead a significant territory across the North East of England and Scotland. This is a critical leadership role within a fast paced, performance driven business where customer experience, operational discipline and commercial delivery sit firmly at the heart of the model. The Role As Regional Manager, you will take full accountability for regional performance, leading through a team of Area Managers and ensuring consistent execution of the company's strategy across a large, geographically diverse estate. You will: Lead, coach and develop a team of Area Managers, building strong succession and capability Drive sales, margin and cost performance across the region Champion a service led culture, ensuring an outstanding customer experience Deliver change and transformation initiatives at pace, aligned to PE backed growth expectations Hold teams to account through clear KPIs, robust routines and strong commercial insight Act as a senior ambassador for the brand, values and operating standards About You This role will suit a proven senior retail leader who thrives in high accountability environments. You will bring: Senior multi-site retail leadership experience within a highly commercial business Strong experience leading large regions and complex store portfolios Experience leading Area Managers is an advantage A track record of delivering results through others, not just direct control Strong commercial acumen with the ability to balance service, people and profit Comfort operating in a PE-backed or similarly fast-paced, results-focused environment Why Apply? Senior, influential role within a growing, PE-backed retailer Opportunity to shape culture, performance and future leadership capability Competitive six-figure package with bonus and strong wider benefits If you're a commercially sharp, service-led Regional Manager ready to lead at scale, we'd love to hear from you. BBBH34647 TPBN1_UKTJ

A leading travel services company in Edinburgh seeks a Customer Service Team Leader to lead and inspire a team of advisors. Benefits include hybrid working options, generous annual leave, performance bonuses, and opportunities for personal and career development.

Are you an experienced retail manager looking for your next challenge? We're hiring a Store Manager to: • Lead and support a team to do their best, • Help the store reach its goals while giving great customer service, • Enjoy 40 - 60% discount on top outdoor brands About us We...

A prominent healthcare recruitment agency is looking for a Practice Manager in Edinburgh. In this role, you will lead your practice team to achieve revenue targets while delivering excellent customer service.

The candidate will lead the team to create an inspiring shopping experience, possessing strong leadership skills and a passion for customer service. Responsibilities include managing a diverse team, maintaining exceptional retail experiences, and ensuring high store standards.

We are looking for a Sales / Account Management specialist in Scotland or Northern England with experience of the food manufacturing environment. We are open to top, driven sales professionals from any product/service background, as long as you are selling into food manufacturing. SALARY: Up to £65,000 per annum BENEFITS: · OTE: Circa £85,000 per annum with uncapped commission · Audi or BMW company car · Pension & Health schemes · 25 Days holiday + Bank Holidays LOCATION: Covering Scotland & potentially Ireland COMMUTABLE LOCATIONS: Glasgow, Edinburgh, Aberdeen, Dundee, Carlisle, Newcastle, Middlesborough, Sunderland, JOB SPECIFICATION: Area Sales Manager, Business Development Manager, Technical Sales Manager - Packaging & Process Machinery : Food This is a classic Area Sales Manager role covering Scotland, with a 50/50 split between account management and new business development. You'll be covering a well-established, high-potential territory with significant opportunities for growth. The role is fully supported by a dedicated pre-sales technical team and post-order project management, allowing you to focus entirely on driving sales and managing customer relationships. This opportunity has arisen due to the retirement of the previous long-standing incumbent. REQUIREMENTS: Area Sales Manager, Business Development Manager, Technical Sales Manager - Packaging & Process Machinery : Food Ideally, as an Area Sales Manager, you will have a current and proven track record of success in external sales for an industrial, technical, automation or engineering markets. In addition you will: · Have previously sold to the food industry · Be a qualified Mechanical or Electrical / Electronic Engineer · Be enthusiastic, ambitious and will be willing and able to develop new business alongside managing and developing existing accounts THE COMPANY: Serving a broad customer base that spans from SMEs to blue-chip food manufacturers, the company is a well-established and market-leading manufacturer of high-quality packaging and process machinery systems, including both hardware and software solutions with an average order value of approximately £70,000. Currently undergoing an exciting restructuring phase aimed at accelerating ambitious growth plans this strategic transformation is designed to further solidify its position as the leading player in the UK market. PROSPECTS: With strong career progression opportunities, success in this Area Sales Manager role could lead to promotion into a Key Account Management position within 3 to 5 years, as the company is committed to promoting talent from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Sales Manager, National Sales Manager, Area Sales Manager, Field Sales Manager, Business Development Manager, Territory Sales Manager - Processing and Packaging Machinery, Capital Equipment, Machinery, Food Manufacturing, PPMA, Automation, Industrial, Engineering, Electronic Engineering, Manufacturing and Process Industry, Packaging Systems, Labelling Systems, Industrial operations INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18294, Wallace Hind Selection TPBN1_UKTJ

A high-street fashion retailer in Scotland is seeking a Deputy Store Manager to lead and motivate the team, achieve brand-driven KPIs, and deliver exceptional customer service. This position involves ensuring outstanding visual standards in the store, managing stock levels, and following company pol

A leading bicycle retailer in Edinburgh is seeking a Service Lead to oversee the service department and ensure exceptional customer experiences. In this full-time role, you will manage service orders, control costs, and lead a team to deliver Trek's renowned hospitality. The ideal candidate will pos

Customer Support Centre has expanded to include 15 global customer support centres worldwide. We are looking for a passionate Customer Service Team Leader to lead, coach, and inspire a team of advisors in our Edinburgh office. Remove barriers that prevent advisors from delivering excellent customer

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Location: Newcastle NE12 8BUContract: Full-timeSalary: £30,000 per annum + 10% OTE (quarterly bonus)Night Shift Allowance: £6,400 per annum (paid monthly, takes annual salary up to £36,400)Hours: 37.Shift Pattern: Rotational 4 shifts per calendar week, including weekendsTypical Night Shift Hour

You will support sales initiatives, coach customer consultants, and ensure an exceptional customer experience. An ethical beauty retailer in Edinburgh is seeking a Customer Consultant for a fixed-term role. This entry-level position offers a chance to work in a vibrant, customer-focused environment

A retail company in Scotland is seeking an Assistant Store Manager to help lead a busy store. This role involves assisting in the day-to-day operations, fostering a customer-centric environment, and stepping in for the Store Manager as needed. The ideal candidate will work 40 hours per week and will

A leading retail company in the UK is seeking a passionate Shift Lead for their Food section in Liverpool One. Candidates should demonstrate strong customer service skills and be adaptable to various store needs. The position involves motivating the team, enhancing the customer experience, and ensur

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

The ideal candidate will be an experienced leader who can manage a diverse team to enhance customer experience while prioritizing safety.

A leading retail company in Edinburgh is looking for an experienced Assistant Manager to inspire and manage a team while delivering exceptional customer service. Ideal candidates will have strong leadership skills, a passion for technology, and experience in retail management.

This role involves driving customer satisfaction, managing the store's profit, and developing team members. Ideal candidates are experienced leaders who thrive under pressure and are passionate about maintaining high standards.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

A well-established retail business in Lerwick is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. Candidates should have experience in customer-focused retail, strong leadership skills, and a hands-on management style.

Strong skills in customer loyalty, negotiation, and leadership are essential. A leading retail company in the United Kingdom is seeking a Retail Manager to drive turnover and ensure customer satisfaction. Candidates should have a Matric certificate and at least 3 years of retail experience, includin

You will lead a dedicated team, ensuring outstanding service while managing daily operations. Ideal candidates have previous management experience in hospitality, strong leadership and communication skills, and a commitment to high service standards. A leading hotel brand in the UK is seeking a Hote

A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team while ensuring exceptional customer service.

The role involves driving sales, delivering exceptional customer service, and coaching a team to achieve high performance. Join a team dedicated to innovation and transform the customer experience while enjoying a vibrant work culture. A leading retail organization in the City of Edinburgh is seekin

The role involves ensuring exceptional customer service, coaching a dynamic team, and driving sales growth.

A leading food retailer is seeking a Shop Manager to lead a team in delivering excellent customer service and maintaining high standards. This position involves team leadership, recruitment, food preparation, and ensuring a clean and welcoming environment.

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

A leading retail company in Edinburgh is seeking a dynamic Retail Store Manager to inspire a team and enhance customer engagement. This role involves driving sales performance, recruiting and nurturing team members, and ensuring exceptional store standards. The ideal candidate will demonstrate stron

A popular food retailer seeks a Shop Manager to lead and motivate the team to deliver excellent service.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. Interviews will be conducted in person, providing candidates with the chance to personally meet the t

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

Overall, you will be willing to work within our team to embrace our service and delight our guests!. Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies -. Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial.

Are you motivated, driven, and ready to take your first step into the corporate world? Our client, a leading professional services firm based in the heart of the city centre, is seeking an Operations Assistant to join their dynamic team. You'll be the first point of contact for visitors and assist t

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Team: Part of a wider Facilities team supporting schools across the Council area. If you want to make a difference every day, take pride in your work, and be part of a team that values respect, teamwork and care, we encourage you to apply. Join Our Facilities Team – School Cleaner.