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Job Location Weybridge Job Description Looking for a role where your ideas matter, your growth is supported, and your impact is real? At P&G, we believe in building talent from within. That means you’ll start strong and grow even stronger. This is a unique opportunity to join the sales team as a Senior National Account Manager - with roles available in Weybridge, Surrey! Overview Of The Role We are recruiting for specific Senior National Account Management roles across our top customers in several key brand and product categories. Final portfolio assignments will be made at a later stage in the process, ensuring the best fit, for both you and the business. This flexibility allows us to match your strengths with the right opportunity. As a Senior National Account Manager, you will lead strategic account management across key categories and retail partners, crafting and selling tailored customer plans that drive mutual growth and outperform the competition. Business responsibility can vary, but most SNAM roles have a sales target between £20mil-£100mil. Responsibilities: • Create and execute winning customer plans., • Lead negotiations and manage trade budgets., • Collaborate with cross-functional teams to deliver seamless execution., • Monitor performance and adjust strategies to stay ahead., • Drive efficiency in forecasting and supply chain planning., • Be a visible leader and influencer across the business. What you can expect: • Meaningful work from Day 1: From Day 1, you’ll be working some of the UK’s best loved brands. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start., • Continuous Development: Our culture is built on a foundation of continually developing our people. At P&G we offer a career, not just a job, and will empower you to become the best at what you do through continuous learning opportunities, a varied career path, and the opportunity to work alongside inspiring people., • Empowering Culture: You will collaborate on impactful projects within a supportive environment where the company values are always embraced and expressed, and diversity is celebrated. What we offer you: • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our UK Sales Team spend 3 days of their week collaborating together in our offices or at our external partners or customers. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done., • Competitive Compensation and Benefits: P&G take a Total Rewards approach meaning on top of your salary, which is reviewed annually, you can expect a whole range of benefits. These include a generous Double Match Pension Scheme; Private Medical Insurance; P&G Contributed Share Programme; 25 Days' Holiday, Onsite Gym, and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Job Qualifications We would love to hear from you if you have: • Account management experience with the UK&I ‘s leading retailers, or experience within FMCG as a buyer working for a leading retailer., • A proven record of delivering outstanding business results and exceeding targets., • A clear understanding of how to execute winning plans with key retailers., • Experience managing and improving efficiency of sales forecasts and trade funds budgets., • Successful examples of leadership and passion for winning., • Hold a valid UK Driving License. Right to Work: For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click ___ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000140926 Job Segmentation Experienced Professionals Starting Pay / Salary Range

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Job Title: Account Manager Location: Croydon, UK (with flexible remote working options) Reports to: Chief of Staff About Us Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we’re scaling rapidly and need a skilled Account manager to support us on this ambitious journey. Role Overview This hybrid role blends strategic account management with proactive sales responsibilities. We’re seeking a relationship-driven Account Manager who excels in nurturing clients, ensuring retention, and identifying growth opportunities, while also demonstrating confidence in generating new business. The ideal candidate will build strong client connections, deliver exceptional service, strategically upsell across portfolios, and actively contribute to new business acquisition. This is a hands-on, growth-focused role ideal for someone who thrives in both account stewardship and sales execution. Account Management & Client Success • Maintain and grow client relationships to secure contract renewals and long‑term partnerships. Comfortable with cold outreach and proactive prospecting to drive account growth, and confident on the phone when engaging new and existing clients., • Strengthen client engagement through active communication, trust-building, and outstanding service., • Manage inquiries, address client needs promptly, and ensure high satisfaction across all accounts., • Visit clients on-site as required, nurturing stronger relationships and understanding site-level needs., • Communicate site changes to internal teams (Operations, Driver Support) and support implementation activities. Sales & Revenue Growth • Identify upsell opportunities across client portfolios to maximise revenue and value., • Confidently recommend additional products or services aligned with client needs., • Request referrals, introductions, and leverage client networks to generate new business opportunities., • Collaborate with the Sales and Commercial teams to support lead generation and proposal development., • Contribute to building and managing a pipeline of sales opportunities., • Support proposal writing, value propositions, and pitch preparation as part of the sales cycle. Key Responsibilities • Expand, maintain and grow client relationships to ensure contract renewals and long-term partnerships., • Strengthen client engagement by building trust and providing exceptional service., • Identify opportunities for upselling across clients' portfolios to maximise value., • Collaborate with the sales team to drive new business opportunities and enhance overall growth., • Handle inquiries and requests from customers and address their needs., • Visit clients on-site as and when needed., • Communicate any site changes to internal teams such as Operations and Driver Support. Skills & Qualifications Essential • 3–5 years of experience in account management, customer success, or sales., • Proven ability to engage clients strategically, identify opportunities, and drive retention., • Experience within a sales-driven environment, including upselling or closing deals., • Strong communication skills (written and verbal), with the ability to influence stakeholders., • Excellent organisational skills and attention to detail, with ability to manage multiple relationships., • Ability to analyse account performance, identify trends, and act on insights., • Competency in Microsoft Office (Excel, Word, Outlook, PowerPoint)., • Familiarity with CRM systems, data accuracy, and maintaining quality pipelines Preferred • Proven track record of meeting/exceeding quotas, winning renewals, or driving revenue., • Experience in tech, parking, mobility, real estate, or hospitality sectors., • Comfortable asking for referrals and building extended networks. What We Offer • Competitive Salary & Benefits: Reflective of your experience and designed to support your professional growth and well-being., • Flexible Working Environment: Work from our Croydon office with flexibility to work remotely as needed., • Career Development Opportunities: Training and development, with access to industry events and the chance to grow with a scaling company., • Impactful Work: A meaningful role that makes a direct impact on Hozah’s mission to transform parking and mobility, contributing to the wider vision of smarter cities. Why Hozah? At Hozah, you’ll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy a friendly office dog), we’d love to hear from you. Join us and be part of this exciting journey!

• Business: emap, • ___: ___, • Base Location: East Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Branch Manager Garage Doors / Home Improvement / Trade Retail £45,000 Basic + Monthly, Quarterly & Annual Bonus + Company Car New Malden, Surrey – Branch Based Company Overview A long-established and growing business operating within the home improvement, building products and installation sector is seeking an experienced Branch Manager to oversee one of its established South East operations. The role has been created to further strengthen branch performance, improve day-to-day efficiency and support continued commercial growth. The company has built a strong reputation for service, reliability and quality delivery across both domestic and trade markets. Offering long-term stability and a supportive working environment, this opportunity would suit a commercially minded manager looking to make a visible impact across sales, operations and team performance. Job Overview The Branch Manager will take full responsibility for the day-to-day running of a successful retail and trade branch. Reporting into senior leadership, the role combines branch operations, customer sales, team management and installation scheduling. Success in the role will be measured through branch profitability, service standards, team productivity and commercial growth. Key Responsibilities • Oversee all branch operations including sales, admin, scheduling and customer service, • Lead and develop a small internal team to achieve targets, • Drive showroom, inbound and enquiry-led sales across product ranges, • Manage installation schedules, logistics and customer bookings, • Check deliveries, organise stock and maintain branch efficiency, • Handle customer enquiries via phone, email and face-to-face, • Monitor branch performance, productivity and service standards, • Maintain high standards of health & safety and branch presentation, • Generate repeat business through excellent service and aftersales support Person Specification • Previous Branch Manager, Depot Manager, Showroom Manager, Trade Counter Manager or Operations Manager experience, • Background in doors, construction supplies, builders merchants, home improvements, trade retail or installation sectors, • Strong sales ability with experience converting enquiries into orders, • Proven people management and team leadership skills, • Confident communicator with strong customer service skills, • Full UK driving licence Benefits • £45,000 basic salary, • Monthly, quarterly and annual bonus scheme, • Company car, • Company mobile phone, • Pension scheme, • 25 days holiday plus bank holidays, • Health cash plan, • Full product training, • Stable long-term career opportunity with an established business Next steps Candidates with branch management, trade sales, home improvement or construction supply experience are encouraged to apply. For a confidential discussion or further information, please submit your CV today.

Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you a customer service professional with experience working in the healthcare sector? Do you have a proven track record of driving agent performance within a contact centre environment? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 worth of vouchers for any successful recommendations.

Service Technician Team Leader (Lighting & AV Systems) Wimbledon Monday–Friday £38-40k Our client is a leading provider of integrated AV, lighting, and media solutions who are looking for a Service Technician Team Leader to support service delivery across broadcast, corporate, leisure, and entertainment environments. This is a hands-on technical leadership role focused on delivering high-quality service, improving processes, and supporting the wider engineering team — without direct line management. • Lead and coordinate on-site service operations, ensuring a professional and customer-focused experience, • Provide expert support across lighting systems (ETC consoles), networking, and dimming systems, • Support development of service procedures, methodologies, and technical standards, • Review site reports and drive continuous improvement and quality assurance, • Assist with service planning, RAMS, and documentation, • Collaborate across teams to support installations, repairs, and technical problem-solving Skills Needed • Strong experience in lighting / AV systems servicing and support, • Solid knowledge of ETC consoles, control systems, and networking, • Proven ability to lead on-site activities and support technical teams

Supply Chain Planner Full-time Location: Vauxhall, London (with planned relocation to Herne Hill, South East London in mid-2026). About MOMO Kombucha We are on a mission to produce the UK's best-tasting and highest quality kombucha. To achieve that we brew the traditional way and leave our kombucha raw and unfiltered for a fuller depth of flavour. Plus, we’re certified organic: better for you and better for the environment. With every bottle of MOMO, we hope to inspire people to live healthier and more connected lives. We’re a proud B Corp and featured on The Sunday Times Best Places to Work list in 2024 and 2025. You’ll fi nd MOMO in Ocado, Riverford, GAIL’s, Planet Organic, Whole Foods Market, and over 1,200 independents. The opportunity We are looking for a passionate and detail-oriented supply chain planner to join our team. You will be responsible for managing customer relationships, keeping fulfilment running smoothly and ensuring our processes reflect the high standards our customers expect. It’s a varied role, with continuous improvement being a key focus; from aligning demand forecasts and managing incoming orders, to building out our reporting function and leading the team day to day. What you’ll do ● Build trusted relationships with key customer contacts; align customer demand forecasts with production team, manage incoming orders and proactively minimise any supply risks to hit service level targets. ● Formalise and create SOPs for procedures in place and drive continuous improvement across the planning and fulfilment process. ● Create and improve operational trackers, analysing trends and suggesting solutions to drive better performance in the operations team. ● Act as the day-to-day lead for the operations team; resolving queries and operational issues quickly and effectively, escalating where needed. What you’ll bring ● Minimum 4 years experience in a supply chain, demand planning or operations coordination role. ● Experience fulfilling orders into grocery. ● Confident working with data in Excel/Google Sheets. ● Proactive, problem-solving mindset. ● Strong communicator who can build rapport and credibility with both customers and internal teams. What you’ll get ● Competitive salary; depending on experience ● Quarterly bonus scheme + share options ● Early finish Fridays ● £250 annual wellness budget ● 1 paid volunteer day per year ● 26 days’ holiday, plus 1 extra day every two years (up to 30 days) ● Work with a B Corp that donates 1% of revenue to charity and is committed to improving its impact every year Our values ● Act with Gratitude ● Brew a Healthy Culture ● Live Unfiltered ● Grow Together MOMO Kombucha wants to be challenged on its operations and processes and is always looking for ways to do better by its team, customers, suppliers, community, and the environment. You will be expected to act in line with our values and contribute ideas into this process. How to apply Send your CV to , along with responses (max 100 words each) to the following questions: ● Why would MOMO be lucky to have you? ● If you could develop our next flavour, what would it be and why? ● Name three people who inspire you and why. ● How do you create balance in your life? ● Salary expectations? Diversity & inclusion MOMO Kombucha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, beliefs, identities, and abilities. We’re committed to making the interview process as accessible as possible. Please let us know if you require any adjustments or support.

We’re looking for an experienced retail leader to join a high-performing premium accessories brand as an Assistant Manager in Kingston upon Thames. This is a fantastic opportunity to step into a key leadership role within a business that is trading strongly, has a great team culture, and puts customer experience at the heart of everything it does. The Role As Assistant Manager, you’ll support the Store Manager in leading a team of around 10, driving performance through exceptional service and strong commercial awareness. You’ll be hands-on in delivering a premium in-store experience, ensuring every customer interaction is engaging, purposeful, and conversion-focused. Key Responsibilities • Support the day-to-day running of the store, • Lead, coach, and develop a team to deliver outstanding service, • Drive sales performance through customer engagement and conversion, • Maintain high visual and operational standards, • Proven experience in a retail leadership role (Deputy Manager, Assistant Manager, Department/Section Manager, or a Supervisor ready to step up), • Passionate about customer experience and service excellence, • Strong understanding of driving sales through engagement and conversion, • A confident leader who can motivate and develop a team, • Salary up to £32,000, • Monthly bonus up to 10%, • Full-time position, • Supportive, positive team culture

Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions

Studio Manager Location: Putney, London Coming Soon! Salary: £35 - £38k Depending on experience About Us: We are PILAT3S; we maximise the enjoyment and benefits of Reformer Pilates by blending traditional Pilates with dynamic movement and cutting-edge technology. Featuring three dynamic classes – Align, Tone and Power – PILAT3S is to elevate your lifestyle one movement at a time. The Role: The Studio Manager oversees the daily operations of the studio, ensuring a smooth environment for staff and clients. Duties include managing the studio timetable, coordinating instructors, delivering the PILAT3S routines, maintaining studio standards, and providing exceptional customer service. The Studio Manager will: Deliver The PILAT3S Routine • Deliver our pre-programmed PILAT3S routines (Align, Tone, and Power)., • Cue and correct technique, ensuring teaching points and personal engagement throughout each class. • Create an enjoyable and safe environment for clients while delivering classes with confidence and energy. • Connect with clients before, during and after each class. Studio & Team Management: • Oversee daily operations and manage the studio budget., • Handle maintenance issues and ensure health and safety compliance., • Lead and supervise a high-performing team, communicating updates and changes to the team effectively. Customer Service: • Provide outstanding customer service in person, over the phone, and via email., • Support the team in delivering exceptional client service, managing and resolving customer issues and complaints when required. • Execute events and support marketing campaigns to enhance the PILAT3S experience. Brand Ambassador • Act as a brand ambassador by promoting PILAT3S and building your own personal following as an instructor. • Represent the PILAT3S values – precision, personalisation and progression in both your in-person and online communications. About You: • Strong understanding of Pilates-based movement and the PILAT3S brand., • Effective communicator with leadership skills., • Organised, punctual, and professional with excellent time management., • Able to foster strong relationships with diverse individuals., • Fluent in English.

The Role Offgrid Energy Labs has developed ZincGel®, a proprietary sealed zinc-bromide battery designed for 6-16 hour storage with no thermal runaway, no critical minerals, and manufactured in the UK. We are at the point where technology leaves the factory and enters the real world. You spearhead it. You own the full customer journey, from first-site survey to live operation, performance reporting, and repeat deployments. You commission our first pilots in the UK and build the deployment playbook that scales commercially. This is a leadership role with direct access to co-founders. What You Own Six clear ownership domains. No ambiguity about accountability. 1. End-to-End Deployment Delivery: You are accountable for every deployment from site survey to live handover. Not a contributor to someone else’s project, you are the owner. • Define system architecture per site: battery, BMS, EMS, inverter, solar, monitoring stack, • Manage procurement, logistics, delivery scheduling including battery transport, • Lead Factory Acceptance Test (FAT) at Hook and Site Acceptance Test (SAT) at each customer site, • Supervise first energization and initial cycling under controlled, safe conditions 2. Compliance & Site Safety: You own the compliance process for every deployment. Nothing is energised until you have signed off. • Commission and manage COSHH and DSEAR assessments; brief specialist consultants, review outputs, implement controls, • Produce site-specific RAMS; submit to site host H&S and manage approval, • Ensure gas detection, ATEX-rated ventilation, secondary containment installed and verified before first charge, • Obtain BS 7671 Electrical Installation Certificate from independent inspector, • Maintain live compliance documentation register across all active sites 3. Customer & Partner Management: You are Offgrid’s face to every site host and external partner. Pilots become long-term customers because of the relationship that we build. • Own site host relationship end-to-end; manage expectations, resolve issues, • Manage all site contractors (electrical, civil, solar): appoint, brief, supervise, hold to program and quality, • Manage technology vendors and R&D (BMS, EMS, inverter suppliers) against support obligations, • Coordinate with H&S consultants, insurers, certification labs, ADR carriers 4. Monitoring, Data & Reporting: You define and operate the data program that proves ZincGel® operations at customer sites. • Define monitoring architecture per site: channels, resolution, remote access, alerting, • Collect and track cycle data, round-trip efficiency, capacity fade, temperature profiles, • Produce monthly customer performance summaries and quarterly technical reports for regulatory/investor evidence base, • Maintain remote visibility of all live systems; first-line response to alarms and performance anomalies 5. O&M & Field Service • Schedule and execute monthly preventive maintenance across all live sites, • Diagnose and resolve field issues remotely where possible, on-site where required, • Maintain all safety systems (gas detection, ventilation, alarms) always verified operational 6. Product Feedback & Playbook • Translate field observations into structured product insight for R&D team, minimum monthly field report to CTO, • Document deployment process into repeatable playbook: site survey, architecture, compliance, procurement., FAT/SAT, commissioning, handover, O&M, • Iterate/review playbook after each deployment Who You Are Defined by what you have done, not where you have done it. Non-Negotiable • You have deployed at least one BESS at a real site. Not designed. Not modelled. Installed, commissioned, and handed over., • You are hands-on. You pick up a multimeter. You stay on site until the problem is solved. You do not delegate the hard parts., • You have managed contractors and site stakeholders simultaneously and held them to standard without a senior manager doing it for you., • You understand deploying a system that is not yet fully certified. You know the difference between what the law requires and what the standard requires, and you have navigated that gap in practice. Strongly Preferred • Experience with non-standard battery chemistries (flow, zinc-bromine, sodium-ion, iron-air), this is a strong differentiator, • Background in data center or critical infrastructure energy systems, • Product mindset: field observations change how you think the system should work; you feed insight upstream, not just into reports, • Startup or early-stage experience: no playbook, few resources, high ambiguity; you create processes as needed. Technical Baseline • Electrical competence to BS 7671 18th Edition or equivalent (qualified or strong field-gained working knowledge), • Hands-on experience with DC/AC power systems, hybrid inverters, BMS/EMS integration, • Degree, HND, or apprenticeship in electrical engineering, energy systems, mechatronics or equivalent demonstrated experience, • Working familiarity with UK battery safety frameworks: RAMS, COSHH, DSEAR, IEC, UL (not specialist-level, but not starting from zero), • Track record managing technical projects end-to-end: scope, procurement, program, handover in field/industrial environment Why Join • Real technology, real stakes. ZincGel® is being deployed for the first time. Your deployments generate critical data on how this technology reaches commercial scale., • Founding-team ownership. You work directly with the founders. Your decisions shape the company., • The right moment. First cells manufactured Summer 2026. Followed by first deployments. You are here before the playbook exists, and you write it., • A problem worth solving. Long-duration storage is one of the hardest unsolved problems in the energy transition and a massive commercial opportunity. This role puts you at the center of it.

Our client, a well-established franchised dealership in Croydon, is seeking a highly experienced Used Car Sales Manager to join their dynamic team. This is a fantastic opportunity for a motivated motor trade professional to lead a successful sales department within a reputable organisation. The successful individual will play a key position in driving sales growth, motivating staff, and delivering excellent customer service.\n\nBenefits:\n\nCompetitive basic salary of up to £37,000\nUncapped OTE of £60,000, with earnings reflecting performance\nRetail working hours, including Sundays on a rota, with a day off in the week\nSupportive working environment committed to delivering top-quality customer experience\nClear career progression opportunities within a leading automotive brand\nCompany benefits including a car scheme and performance-based bonuses\nOngoing training and development programmesDuties:\n\nLead and motivate the used car sales team to achieve and exceed sales targets as a Car Sales Manager\nManage the daily operations of the dealership, ensuring high standards of customer service and compliance\nOversee the entire sales process, from sourcing vehicles to delivering the final sale\nDevelop and implement strategic plans to attract and retain customers\nMonitor sales performance and identify areas for improvement as a Car Sales Manager\nMaintain comprehensive product knowledge and ensure dealership standards are met\nManage financial targets, budgets, and departmental profitability\nProvide coaching and support to team members to enhance their professional developmentRequirements:\n\nProven experience as a Used Car Sales Manager, ideally within a franchised dealership or used car sales environment\nStrong leadership, team management, and motivational skills\nExcellent communication and customer service abilities\nTrack record of meeting or exceeding sales targets and KPIs\nOrganised with attention to detail and strong administrative skills\nSelf-motivated with a proactive approach to sales and team development\nValid UK driving licenceIf you are looking to take the next step in your motor trade career as a Used Car Sales Manager, we want to hear from you. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic Car Sales Manager opportunity.\n\nOur team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

Senior Field Service Controller\nLocation: Croydon\nHours: 40 hours per week, Monday to Friday (08:00 – 16:30)\nSalary: Up to £43,956 per annum\n\nWe are currently recruiting for an experienced Senior Field Service Controller to join a busy and fast-paced service operation based in Croydon.\n\nThis is a fantastic opportunity for someone who thrives under pressure, enjoys leading a team, and takes pride in delivering a high level of service to customers.\n\nThe Role\n\nYou’ll play a key role in coordinating field service activity and ensuring everything runs smoothly day to day. This includes:\n\n * Acting as the main point of contact for customers, engineers, and suppliers\n\n * Managing and prioritising service jobs, including breakdowns and VORs\n\n * Supporting, mentoring, and leading a team of service controllers\n\n * Handling escalations and resolving issues quickly and professionally\n\n * Monitoring KPIs, workload, and work-in-progress\n\n * Ensuring all systems, admin, and documentation are kept accurate and up to date\n\nWhat I’m Looking For\n\n * Previous experience in a senior service control, scheduling, or coordination role\n\n * Strong communication and customer service skills\n\n * Excellent organisation and problem-solving ability\n\n * A confident decision-maker who can work effectively under pressure\n\n * Good IT skills, including Microsoft Office\n\n * A team player who can lead by example and manage competing priorities\n\nApply today or contact Nicola or Elle

Customer Insight Specialist (Housing Needs and Homelessness)\n\nClient: Croydon Council\n Recruiting Agency: Adecco\n Location: Hybrid - minimum 2 days per week in the office (Croydon)\n Contract: Temporary\n Hours: 36 hours per week\n Pay Rate:\n\n£23.27 per hour PAYE\n£30.91 per hour umbrella\n\nAbout the role\n\nAdecco is recruiting on behalf of Croydon Council for an experienced Complaints Officer to join the Housing Needs and Homelessness team.\n\nThis is a key role supporting the effective handling of complaints relating to homelessness and housing needs services. You will lead on complex complaint investigations, including stage two complaints and Ombudsman cases, ensuring responses are thorough, lawful, customer‑focused and compliant with relevant legislation and complaint handling codes.\n\nKey responsibilities\n\nInvestigate and respond to complex complaints, including stage two and Ombudsman cases, within agreed timescales\nAct as a subject matter expert for complaints within the Homelessness Intervention and Prevention service\nApply detailed knowledge of the Homelessness Reduction Act 2017 to complaint investigations and responses\nCoordinate multi‑service responses to complex cases, ensuring a joined‑up and proportionate approach\nIdentify learning from complaints and support the delivery of service improvements and action plans\nProvide advice and guidance to officers and managers on complaint handling, remedies and good practice\nEscalate significant risks, safeguarding concerns, or service failures appropriately\nEnsure accurate record‑keeping and compliance with data protection requirements\n\nAbout you\n\nThe ideal candidate will have:\n\nStrong experience in complaint handling, ideally within local government or housing services\nGood knowledge and understanding of the Homelessness Reduction Act 2017 and homelessness legislation\nExperience handling complex or sensitive cases, including Ombudsman‑related work\nExcellent written skills, with the ability to produce clear, well‑reasoned responses for diverse audiences\nConfidence to challenge constructively and influence service improvement\nGood organisational skills and the ability to manage competing prioritiesExperience working specifically within homelessness or housing needs services is highly desirable.\n\nHow to apply\n\nIf you have strong complaints-handling experience and a solid understanding of homelessness legislation, we'd love to hear from you.\n\nApply now via Adecco to be considered for this opportunity.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Lounge & Bar Supervisor - Accommodation Available - Hook, Hampshire \n\n Be responsible for assisting the Bar & Lounge Manager in overseeing all food and beverage operations in the Lounge and bar area. To provide the highest quality of guest service in the Lounge and Bar with the aim of exceeding customer expectations, ensuring total guest satisfaction, maximising repeat custom and maintaining quality standards. This is an excellent opportunity to join the junior management team. \n\n Lounge & Bar Supervisor Key Responsibilities: \n\n\n\t • To deputise, when necessary, for Lounge & Bars Manager\n\t, • In the manager's absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants\n\t, • Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.\n\t

Our client, a leading entity in the automotive industry, is currently seeking a Quality Engineer to join their dynamic team. This is a permanent opportunity where you will play a crucial role in maintaining and enhancing quality standards across the organisation.\n\nKey Responsibilities:\n\nCore responsibilities\n\nSupporting the Quality Manager and deputising in their absence, including hosting third-party and customer audits and reviews.\nAssisting in maintaining the company Quality Management System and ensuring compliance with national and international standards.\nCompleting internal audits and special process workstation assessments as per schedule and promptly producing the reports.\nFollowing up with internal departments regarding Non-Conformance Reports (NCRs) raised from external and internal sources.\nConducting supplier assessments, audits, and appraisals, if applicable.\nDrafting Quality Plans and Methods Statements as required.\nControlling the release of technical documents to production.\nCompleting Internal, External, and Customer First Article Inspections (FAIs) for projects as needed.\n\nAdditional responsibilities\n\nMaintaining the calibration system and managing the external calibration service provider.\nSupporting the mechanical inspector regarding inspection at the goods inwards department.\nConducting Process and Quality training for induction and special processes.\nDeveloping and implementing process improvements to enhance efficiency and reduce costs.\nPerforming other duties as assigned from time to time.\n\nJob Requirements:\n\nProfessional Experience & Education\n\nEducated to degree or HNC level.\nEngineering or technical background with knowledge of engineering standards.\nExperience with quality systems in a safety-critical engineering environment.\nISO 9001:2015 Internal or Lead Auditor certification.\nDesired experience with special processes.\n\nSpecific skills & Knowledge\n\nExperience in Quality Assurance techniques and the ability to make recommendations to management.\nFully conversant with measurement equipment such as micrometers, calipers, height gauges, and coordinate measuring machines (CMMs).\nAbility to work independently, demonstrating adaptability and flexibility.\nFocused on mentoring and developing others to foster a quality culture within the company.\n\nBenefits:\n\nCompetitive salary package\n25 days holiday per year (pro-rated for mid-year starts), plus Bank Holidays\nLife cover from day one\nOption of joining a private medical scheme after a qualifying period\nDiscretionary bonus (equivalent to one month's basic pay, pro-rated for the year of joining)\nSick pay from day one\nPension scheme with 3% employee and 6% employer contributions\nStandard 36.5 weekly working hours\nIf you are an experienced Quality Engineer looking to further your career in the automotive industry, we would love to hear from you. Apply now to join our client's dedicated and forward-thinking team

Head Of Event Operations:\n\nBusiness: emap\n\nBrands: Construction News, New Civil Engineer, Ground Engineering, Local Government Chronicle, Nursing Times\n\nBase Location: Fleet street /Hybrid ( 3 days in the office)\n\nEmployment Type: Full time, Permanent\n\nSalary: £ Competitive + 30% Bonus\n\nIn 1887, entrepreneur Sir Richard Winfrey bought a collection of newspaper and magazine titles in the midlands together under the name East Midlands Allied Press. Throughout a distinguished 30-year history the group grew as media brands joined from across the UK. In 1947, the company adopted the ‘emap’ name. In 2017, fast-growing media operator Metropolis Group acquired the business, combined it with its own B2B media brands, and continued the growth trajectory with further acquisitions and growth in digital solutions, events and paid content.\n\nToday, emap is one of the UK’s leading and fastest growing niche media owners. We connect our loyal audiences with news, analysis and expert opinion through leading journalism, engaging events and burgeoning digital products.\n\nThe Head of Event Operations is accountable for the end-to-end operational management and delivery of all events within the portfolio, including awards, conferences, and careers fairs. The role ensures consistently exceptional standards across every aspect of event delivery, while driving efficiency, scalability, and cost effectiveness.\n\nResponsible for designing, implementing, and continually improving operational frameworks, processes, and supplier partnerships, the Head of Event Operations creates a robust, best-in-class delivery model that supports a superior customer experience before, during, and after each event. The role plays a critical part in safeguarding quality, managing risk, and enabling teams to deliver seamlessly at pace.\n\nWith responsibility for the leadership, recruitment, and development of the event operations team, the role ensures the right capabilities, structure, and culture are in place to deliver excellence across the portfolio. Working closely with internal stakeholders across events, sales, marketing, and editorial, the Head of Event Operations provides strong operational leadership, governance, and oversight to support the successful execution and continuous evolution of the events business.\n\nKey Responsibilities:\n\nOperational Leadership & Governance\n\nProvide senior operational leadership across the full events portfolio, ensuring consistently high standards of delivery across awards, conferences, careers fairs and bespoke events.\n\nEstablish clear operational governance, standards, and best-practice frameworks to support high-quality, scalable event delivery.\n\nEnsure all events are delivered on time, on budget, and in line with brand, quality, and customer experience expectations.\n\nBudget Management & Cost Control\n\nCreate, own, and manage detailed operational budgets for all events, ensuring budgets and operational folders are accurate, current, and well-governed.\n\nTrack, forecast, and report operational costs on a monthly basis, proactively identifying risks, variances, and cost-saving opportunities.\n\nEnsure all venue and supplier payments, deposits, and contractual obligations are managed accurately and in line with agreed terms.\n\nDrive cost efficiency without compromising quality or customer experience.\n\nEnd-to-End Event Delivery & Project Planning\n\nBuild and oversee detailed end-to-end project delivery plans for all events, from initial planning through to post-event debrief and evaluation.\n\nEnsure effective coordination of logistics, production, and customer-facing operations across all event phases.\n\nLead the onsite delivery and execution of events, ensuring a seamless, professional experience for all stakeholders.\n\nCustomer Experience & Service Excellence\n\nDevelop and implement a clear strategy to enhance the end-to-end customer journey for delegates, sponsors, speakers, judges, and award guests.\n\nOwn the operational delivery of a high-quality customer experience before, during, and after events.\n\nAuthor and implement customer service communication plans for each event, ensuring clarity, timeliness, and a consistently high standard of service.\n\nDefine, measure, and continuously improve service standards through SLAs, feedback, and targeted performance objectives.\n\nSupplier & Venue Management\n\nLead venue procurement processes to secure appropriate venues that deliver best value, quality, and service across the annual events calendar.\n\nBuild, manage, and continuously develop strong supplier relationships to support high-quality event delivery.\n\nRegularly audit and review supplier performance, ensuring services are delivered to agreed standards and identifying opportunities for improvement or optimisation.\n\nResource Planning & Team Leadership\n\nPlan, schedule, and deploy operational resources effectively to meet delivery deadlines and maximise team efficiency.\n\nRecruit, lead, develop, and retain a high-performing event operations team, fostering accountability, capability, and engagement.\n\nSet clear expectations, objectives, and development plans to drive consistent performance and continuous improvement.\n\nOnsite Leadership & Execution\n\nTake overall responsibility for onsite operational planning and delivery, ensuring smooth execution, rapid issue resolution, and strong leadership presence.\n\nEnsure teams and suppliers are fully briefed and aligned to delivery plans, service standards, and contingency arrangements.\n\nCompliance, Risk & Safety Management\n\nEnsure full compliance with all relevant legislation, regulations, and internal policies across the events portfolio, including health & safety, insurance, and risk management.\n\nOwn and oversee risk assessments, method statements, and contingency planning to safeguard customers, teams, and the business.\n\nSkills and Experience:\n\n * Proven experience in a senior event operations role within a commercial events, publishing, or information-led business.\n\n * Strong track record of delivering complex B2B events across multiple formats, including conferences, awards, exhibitions, careers fairs, and virtual or hybrid events.\n\n * Demonstrable experience leading and developing event operations teams, including line management of teams of three or more, with a focus on performance, capability, and engagement.\n\n * Extensive experience in end-to-end event operations, including venue sourcing, supplier management, logistics, onsite delivery, and post-event evaluation.\n\n * Strong understanding of operational budgeting, forecasting, and cost control, with experience managing operational budgets and maintaining financial discipline.\n\n * Clear evidence of strategic thinking and operational planning, with the ability to design scalable processes, frameworks, and delivery models that support business growth.\n\n * Strong working knowledge of health & safety, risk management, and compliance, supported by IOSH or an equivalent recognised Health & Safety qualification.\n\n * Experience working effectively with cross-functional stakeholders including sales, marketing, editorial, and commercial teams.\n\n * Confident user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and experienced in working with event technology and virtual event platforms.\n\n * Organised, detail-oriented, and delivery-focused, with the ability to manage multiple events and priorities in fast-paced, deadline-driven environments.\n\nCore Competencies:\n\nOperational & Financial Management\n\nStrong capability in owning and managing operational budgets, with the ability to forecast accurately, control costs, and take decisive action to address variances while maintaining quality and service standards.\n\nCommercial Judgement & Brand Alignment\n\nCommercially aware and outcome-focused, with the ability to balance commercial objectives with brand values, customer experience, and long-term portfolio integrity.\n\nStakeholder Influence & Collaboration\n\nHighly effective at influencing and aligning senior stakeholders across multiple functions to deliver commercially successful events, often within complex or matrixed environments.\n\nLeadership, People & Capability Development\n\nProven ability to lead, motivate, mentor, and coach operational teams, creating a high-performance culture focused on accountability, development, and continuous improvement.\n\nProject Management & Delivery Excellence\n\nExceptional organisational and project management skills, with the ability to plan, coordinate, and deliver complex events against fixed deadlines, budgets, and quality benchmarks.\n\nCommunication, Credibility & Presence\n\nA first-class communicator with gravitas, authority, and influence, able to build credibility and trust at senior levels both internally and externally, including with suppliers, venues, and partners.\n\nPersonal Attributes:\n\n * Confident, autonomous, and resilient, able to take ownership of complex operational delivery and lead calmly under pressure.\n\n * Articulate and credible, with a polished presence and the ability to operate effectively at senior management level.\n\n * Strong interpersonal and relationship-building skills, building trust and collaboration across teams, stakeholders, and suppliers.\n\n * Highly organised with exceptional attention to detail, maintaining high standards across multiple events and workstreams.\n\n * Proactive and solutions-focused, bringing curiosity, sound judgement, and creativity to problem-solving and continuous improvement.\n\n * Calm, adaptable, and effective in fast-paced environments, comfortable managing competing priorities and working flexibly to meet business needs.\n\nWhat we offer\n\nLearning & Development:\n\nAt emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.\n\nOur employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives.\n\nTo support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.\n\nBenefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.\n\n25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees.\n\nOne additional day of leave per year- Celebration Day\n\nHealth plan\n\nLife assurance\n\nPrivate virtual GP access\n\nSeasonal flu jabs available at the office\n\nContinuous learning & development opportunities\n\nIn-house Excellence Awards and other innovation projects\n\nCycle-to-work scheme\n\nDiscounted gym memberships\n\nRetail discount vouchers\n\nRail season ticket loans\n\nPension scheme\n\nOne paid volunteer day per year\n\nAnnual Summer & Winter Celebrations\n\nWork from home during August\n\nIncome protection and more\n\nPrivacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.\n\nDiversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.\n\nHow to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application

Lead, motivate, and manage the store team to achieve sales targets and deliver outstanding customer service. Oversee daily store operations, including opening/closing procedures, inventory management, merchandising, and cash handling.

A leading automotive dealership in Kingston upon Thames is seeking an Aftersales Manager to lead the service team and enhance customer satisfaction.

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. Many of our field executives and senior managers began their careers at point of sale and this first‑level manage

A prestigious international manufacturer is seeking a Regional Field Service Manager to lead a team of field service engineers across London and the South East. The role involves managing service delivery, performance, and customer satisfaction while providing autonomy and development opportunities

Next is seeking a Sales Manager in Croydon, United Kingdom, to lead a team focused on outstanding customer service. The role involves managing store operations, inspiring team members, and ensuring a positive shopping experience for customers.

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

As the Senior Retail Manager, you will inspire and lead a team dedicated to delivering exceptional customer service and achieving sales goals. Ideal candidates will possess strong leadership skills, a passion for customer service, and the ability to adapt to change. This position offers a competitiv

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Business Manager | Beauty Retail | Kingston upon Thames | Up to £34k + Commission Zachary Daniels Recruitment are excited to be partnering with one of the UK's fastest growing premium beauty brands, now seeking a standout Business Manager to lead their counter in Kingston upon Thames. Our client is passionate about empowering customers to feel their best every day, while building long lasting relationships. This is a high impact opportunity for a commercially driven Business Manager who thrives on the shop floor, leads from the front, and knows how to turn exceptional service into strong sales performance. The Role As Business Manager, you will take full ownership of your counter, driving performance, leading your team, and creating an environment where artistry and commercial results go hand in hand. You will: Lead, inspire, and develop a team of make-up artists by example Drive daily, weekly, and monthly KPIs through clear action planning Manage the overall performance of the counter through structured business plans Deliver elevated make-up and skincare consultations Motivate your team to consistently exceed sales targets Maintain exceptional visual and operational standards Stay up to date with the latest beauty and skincare trends What We're Looking For Proven experience as a Business Manager, or a strong Assistant Manager ready to step up Background in beauty, skincare, or cosmetics retail Commercial mindset with a track record of delivering results A confident leader who builds engagement, accountability, and high performance Energetic, adaptable, and customer-focused with a passion for the industry What's On Offer Competitive base salary Strong commission structure Generous product and Friends & Family discounts Clear progression within a fast-growing brand If you're a driven Business Manager ready to take ownership of your business and make a real impact within a dynamic beauty environment, we'd love to speak with you. BH35927

Beverage Manager Members Club South West London 40 hours 5 days over 7 Salary: up to £41,000 + service charge (approx: £6,000£8,000 annually) An exciting opportunity has arisen for a confident and service-led Beverage Manager to join an exclusive members club. This role would suit an individual from a high-end bar, restaurant, hotel, or members club background who thrives in a fast-paced, guest-focused environment and has a passion for delivering exceptional beverage experiences. Reporting to the senior beverage leadership team, you will oversee all beverage operations across the members club, leading a skilled and energetic bar team in a unique and high-profile hospitality setting. You will play a key role in delivering an outstanding member experience across daily service, peak trading periods, and exclusive events. Key Responsibilities Lead and manage day-to-day beverage operations across multiple bars within the members club Deliver a high-quality, consistent, and commercially focused drinks offering Train, develop, and motivate the team to maintain exceptional service standards Manage stocks, ordering, and supplier relationships. Monitor and drive customer satisfaction, responding to member feedback proactively Ensure compliance with licensing laws, health & safety, and hygiene standards Collaborate closely with kitchen, events, and wider operations teams to deliver seamless service Support and execute premium events and member activations About You Experience in a Beverage Manager or Senior Bar leadership role, in a high-end bar, restaurant, hotel, or members club setting. Strong knowledge of wines, spirits, cocktails, and wider beverage trends Experience managing stock, inventory systems, and supplier relationships Confident leader with the ability to inspire and develop high-performing teams Excellent communication and interpersonal skills, with a strong member-first approach Calm under pressure, highly organised, and detail-oriented Passionate about delivering a polished, high-end hospitality experience Flexible with working hours, including evenings, weekends, and peak trading periods FOH1 TPBN1_UKCT

Job Title: Service Advisor Location: Toyota Croydon Salary: £30,000 (dependent on experience) basic + uncapped OTE (etsimated at £50,000 per annum) Hours: Monday to Friday: 08:00 – 18:00, 1 in 3 Saturdays: 08:00 – 13:00 (paid at overtime) Job Type: Full-time, Permanent Company Benefits Included Drive Customer Excellence – Join the Toyota Croydon Aftersales Team Are you a people-oriented professional with experience in vehicle servicing or customer support? We’re growing our team at Toyota Croydon and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. With full manufacturer training and a supportive team, this is a great opportunity to develop your career with a leading automotive brand. What You’ll Do: Engage with customers in person and over the phone to discuss their service and MOT needs Book appointments from the lead qualification team Recommend suitable maintenance and repair solutions based on customer needs and budget Clearly explain work required, associated costs, and timeframes Maintain regular contact with customers and keep them informed on progress Provide a professional, honest, and transparent aftersales experience Upsell additional services and plans where appropriate Meet individual and team targets across upsells and customer satisfaction Cover Lexus site as needed What We’re Looking For: Experience as a Service Advisor at a main dealer or independent garage is essential Excellent communication and interpersonal skills Sales-driven mindset with a strong focus on customer satisfaction Organised, professional, and calm under pressure Able to work efficiently in a fast-paced environment A full UK driving licence is essential Your Benefits: Earnings & Progression: £30,000 (dependent on experience) basic + uncapped OTE (etsimated at £50,000 per annum) Uncapped upsell commission Team bonus scheme Career development across 11 Toyota and Lexus dealerships Full manufacturer training and support Car & Lifestyle Perks: Vehicle Purchase & Servicing Discounts – For you and your family Perkbox Membership – Access major retailer discounts, wellness tools & monthly treats Health & Wellbeing: Virtual GP – 24/7 health consultations and mental wellbeing support Life Assurance & Long-Term Illness Cover Free Eye Tests at Specsavers Work-Life Balance & Recognition: 6 Weeks Annual Leave (rising with service) Holiday Carry-Over Option Long Service Awards & Bonuses (up to £1,500) Celebration Gifts – Birthdays, weddings, new arrivals Financial & Retirement Planning: Aviva Pension Scheme with employer contributions Employee Assistance Programme – 24/7 support for health, finance, legal, and emotional mattersWhat’s Next? If you’re ready to take the next step in your aftersales career and thrive in a fast-moving, customer-driven environment – we want to hear from you. Apply now and become our next Service Advisor at Toyota Croydon. Reference: RPOALL Consultant: Chanté Budhoo

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living. JOB OVERVIEW: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents. MAIN DUTIES AND RESPONSIBILITIES: • Lead by example, adopting company policies, procedures and values • Deliver exceptional customer service to all residents and guests. • Constantly strive for continuous improvement • Take personal responsibility for understanding and following the company’s Health & Safety policies and practices. • Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism. Role Specific Accountabilities • To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role. • To carry out security and maintenance inspections of vacant / pre-let properties as required • Carry out light concierge duties such as parcel collection and key management when required. • To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required. • To run regular resident engagement events • To provide a bespoke resident experience based on the resident demographic. • To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents. • Reviewing and reporting repair issues providing Residents with regular updates on progress. • Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM) • Carry out regular inspection of all common parts reporting any defects. • Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback. REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY: • Excellent verbal and written communication skills • Excellent IT and numeracy skills • Experience of working in a high-end customer service establishment. • Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism. • Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace. • Ability to work under pressure with a degree of flexibility and to take control of your own workload. • Strong organisational skills Salary & Working hours/Shifts SALARY: £30,000 – £33,000 pa d.o.e WORKING HOURS: shifts, 4 on 4 off 12 hour shifts 20:00 – 08:00 The above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

Pear Recruitment - Head of Property Management Location - Battersea Salary - £40,000 Hours – Monday to Thursday 9:15am – 5:30pm, Friday till 5pm – 1 day work from home Full license, pool car available Our clients experienced property management department are looking for an enthusiastic, hardworking and well organised individual to lead their team. Having been established as an Independent Estate Agents for over 20 years, many of their staff have been with the company for over 10 years. Their focus is very much on customer service. The role involves Overseeing 3 members of staff made up of 2 Property managers and 1 Administrator The successful candidate will be at the helm of property management operations, ensuring the highest standards of service and efficiency. This role demands a strategic thinker with a proven track record in property management, capable of driving growth and maintaining excellence. The individual will oversee a dedicated team, providing guidance and support to ensure seamless operations and client satisfaction. The candidate must be highly motivated with experience as a Head of Property Manager. You will be dynamic and organised with good leadership skills, articulate, ambitious, and focused on delivering exceptional service. Responsibilities * Develop and implement property management strategies aligned with business goals * Set performance targets for portfolios (residential, commercial, or mixed-use) * Identify opportunities for growth, acquisitions, or improvements * Lead and manage property managers, leasing agents, and support staff * Recruit, train, and evaluate employees * Ensure high performance and professional development across the team * Prepare and manage budgets for properties * Monitor income, expenses, and profitability * Approve major expenditures and cost-control initiatives * Oversee rent collection and financial reporting * Act as the main contact for property owners, investors, and key stakeholders * Provide regular updates and performance reports * Maintain strong client relationships * Ensure high levels of tenant satisfaction and retention * Support acquisitions and onboarding of new properties Skills for the role includes: * Excellent interpersonal skills. * Leadership and people management skills * Strong Knowledge of property law and compliance * Communication and negotiation skills * Problem solving and decision making * Proficient IT skills * Full UK Driving License required. If you are interested in this Head of Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Business Manager | Beauty Retail | Kingston upon Thames | Up to £34k + Commission Zachary Daniels Recruitment are excited to be partnering with one of the UK's fastest growing premium beauty brands, now seeking a standout Business Manager to lead their counter in Kingston upon Thames. Our client is passionate about empowering customers to feel their best every day, while building long lasting relationships. This is a high impact opportunity for a commercially driven Business Manager who thrives on the shop floor, leads from the front, and knows how to turn exceptional service into strong sales performance. The Role As Business Manager, you will take full ownership of your counter, driving performance, leading your team, and creating an environment where artistry and commercial results go hand in hand. You will: Lead, inspire, and develop a team of make-up artists by example Drive daily, weekly, and monthly KPIs through clear action planning Manage the overall performance of the counter through structured business plans Deliver elevated make-up and skincare consultations Motivate your team to consistently exceed sales targets Maintain exceptional visual and operational standards Stay up to date with the latest beauty and skincare trends What We're Looking For Proven experience as a Business Manager, or a strong Assistant Manager ready to step up Background in beauty, skincare, or cosmetics retail Commercial mindset with a track record of delivering results A confident leader who builds engagement, accountability, and high performance Energetic, adaptable, and customer-focused with a passion for the industry What's On Offer Competitive base salary Strong commission structure Generous product and Friends & Family discounts Clear progression within a fast-growing brand If you're a driven Business Manager ready to take ownership of your business and make a real impact within a dynamic beauty environment, we'd love to speak with you. BH35927 TPBN1_UKTJ

Role: General Manager Location: Croydon Area Salary: £45,000 + Bonus Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team. What's in it for you? Our client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company. Free Parking on site Group discounts Pension scheme Company awards and nights out Career Development Package £45,000 Plus Bonus Plus TRONC Why choose our Client? A delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience. What's involved? Manage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards. Lead and mentor the team, overseeing performance, training, and ongoing development. Promote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this General Manager role near Croydon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Jason Reed Job Number: 929280 / INDCHEFS Job Role: General Manager Location: Croydon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

Lead Mobile Audiologist - Surrey Reports to: Head of Audiology Location: Mobile across Surrey practices Contract Type: Full-time, Permanent Salary: £50,000 - £65,000 + £5000 car allowance per annum, Mileage covered and Incentive scheme Role Purpose The purpose of this role is to provide high-quality, patient-centred audiology care as a qualified, HCPC-registered Hearing Aid Dispenser/Audiologist, delivering thorough assessments and personalised hearing solutions across multiple clinic sites (Banstead, Purley, Croydon, Bookham and Caterham). You will use strong communication and interpersonal skills to support patients throughout their hearing-care journey, while being adaptable, proactive, and open to innovative ways of working. Above all, you will demonstrate a genuine passion for delivering excellent patient care and continuously improving service quality. Key Responsibilities • Provide effective line management for the Surrey team, approve holiday and communicating with HR and other managers for rota changes and staffing levels., • Create and manage staff rotas for the Surrey Audiology team, • Report weekly KPI's to Head of Audiology, • Be pro-active when on site, with staff training, awareness building and marketing, • Be able to build rapport with practice staff, • Carry out full hearing assessments, • Fit, programme, and verify hearing aids, • Conduct microsuction wax removal (training in this is preferred but not required), • Perform Tympanometry confidently, • Provide aftercare and ongoing patient support, • Build strong patient relationships and deliver person-centred care, • Work across different Surrey branches (driving required), • Support service development and contribute to new ideas/processes, • Ensure thorough awareness of clinical techniques and product availability, through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge, CPD points and registration is kept up-to-date. Requirements • HCPC registration, • Full UK driving licence and access to reliable car, • Ability to travel across Surrey branches Qualifications and Experience • BSc (Hons) in Audiology or Foundations Degrees for Hearing Aid Dispensers (HADs), • Tympanometry experience beneficial, • Microsuction experience beneficial Skills and Attributes • Excellent communication skills and passion for customer service., • Adaptable and comfortable working between sites., • IT skills (Word, Excel etc) and good organisational skills are also called for., • Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving. Rewards and Benefits • Competitive salary (dependent on experience), • Continuing education and training support, • Company pension scheme, • Incentive scheme, • Staff and family discounts, • 33 days holiday including bank holidays, • Career progression opportunities, • Team building events, • Company sick pay, • Monthly rewards scheme, • EAP scheme, • No Sunday or Bank Holiday working @INDALEX

SALES MANAGER – IT SOLUTIONS / CYBER SECURITY New Malden, Greater London £65,000 – £75,000 Basic + £40,000 OTE (Year 1) An outstanding opportunity has arisen for an experienced Sales Manager to join a fast-growing, multi-award-winning Managed Service Provider at the forefront of cyber security, data resilience, cloud storage, and managed IT services. Established in 1986, this business has built a strong reputation for delivering enterprise-grade cyber security and data protection solutions to organisations with 400+ IT users across the UK. Their consultative approach focuses on strengthening security posture, avoiding vendor lock-in, and delivering predictable, high-value cloud and backup solutions. Their flagship Cloudlake® platform provides secure, immutable backup and storage solutions designed to protect businesses from ransomware and critical data loss. Working with leading global technology partners including Veeam, Wasabi, Microsoft, Cisco, Dell, and Palo Alto Networks, they provide cutting-edge services across: Cyber Security Maturity Assessments Virtual CISO Services Penetration Testing 24/7 MDR (Managed Detection & Response) Microsoft 365 Backup Immutable Cloud Storage Managed Backup Solutions Hybrid Cloud Infrastructure Data Centre & Cloud ServicesThis role is ideal for a commercially driven sales leader with strong MSP experience, a passion for developing high-performing teams, and a proven ability to drive both new business acquisition and account growth within a consultative sales environment. What We’re Looking For Minimum 5 years’ experience within IT / MSP sales Strong background in cyber security, cloud, infrastructure, or data protection sales Proven track record of revenue growth and delivering measurable sales success Experience managing and developing high-performing sales teams Strong commercial awareness and consultative selling approach Willingness to travel nationally when required Full UK driving licence and access to a vehicleKey Responsibilities Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Identify whitespace opportunities and expand strategic customer relationships Manage, coach, and mentor the Account Management team Strengthen vendor and distributor partnerships Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and demand generation initiatives Collaborate with Business Development, Marketing, and Pre-Sales teams Represent the business at customer meetings, trade shows, and industry eventsWhat’s On Offer Competitive basic salary up to £75,000 £40,000 realistic OTE in Year 1 Excellent earning potential in Year 2 and beyond Private healthcare and additional health benefits 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Ongoing training and professional certifications Access to major industry networking events Genuine long-term progression path into senior leadership, with potential for Director / CRO-level advancementThis is a fantastic opportunity to join one of the UK’s most respected MSPs, helping shape the next phase of growth within a business known for innovation, customer retention, and exceptional service delivery. If you’d like to find out more, please apply today or contact Kylie for a confidential discussion: (phone number removed) (url removed)

Nuco Solutions are recruiting a confident Customer Service Team Leader to lead a busy Domestic Gas customer service team at a head office in Cheam.You’ll manage and support a team of CSOs, ensuring customers receive a fast, professional, and high-quality service across phone, email, and live chat.This is a hands-on leadership role where you’ll coach, motivate, and drive performance every day. Role and Responsibilities • Lead and support a team of Customer Service Operatives, • Handle escalated customer queries and complaints, • Drive performance and ensure KPIs are met, • Coach, train, and develop your team through 1:1s and ongoing support, • Manage rotas and ensure smooth daily operations, • Promote a positive, high-energy team culture, • Work closely with internal teams to resolve issues quickly Requirements • Previous experience in a team leader or supervisory role, • Strong communication and people management skills, • Confident coaching and developing others, • Calm, organised, and solution-focused under pressure, • Passion for delivering excellent customer service, • Able to lead by example and motivate a team Benefits • £32,183.42 starting salary, • Weekly pay (2 weeks in arrears), • 20 days holiday + Bank Holidays, • Annual leave increases after 5 years, • Training and development opportunities, • Career progression potential, • Supportive working environment, • Mental health and wellbeing support, • Cycle-to-work scheme

We are currently seeking an Administrator Receptionist for our client in Surbiton within a Substance Misuse Service. This will be a 3 month post - Monday to Friday 09:00-17:00. The hourly rate will be negotiated between £12.50 - £13.00. Role Purpose Delivering, through excellent customer service and organisational skills, the effective management of administrative duties, that will assist in the delivery of excellent drug and alcohol services to service users, their significant others and the wider community. To support safe and effective service delivery through the completion of regular health and safety, fire, premises and VDU risk assessments and checks. Take action to address any gaps or improvement needs, working effectively with colleagues to achieve the necessary corrective action. Key duties and activities of the role Support in the delivery of high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of our service users and their significant others. Demonstrate excellent customer service, providing a warm and professional welcome to service users, professionals and all other stakeholders. In line with organisational processes, procedures and timescales, record and process incoming and outgoing mail, order and manage stationery and other required resources, manage petty cash and invoice processes. Take a lead responsibility for premises and equipment security, health and safety, repairs and maintenance, and the general tidiness and appearance of offices and facilities. Act as on-site point of reference for the team for ensuring the effective operation and use of IT and telecoms systems. Support in the collection, collation and auditing of service statistics, database records and stakeholder feedback to improve the quality, safety and performance of the service Maintain accurate and timely records using the designated case management system in compliance with Via Information Governance policies and procedures. Under the direction of the Performance Lead, generate performance reports and support in the delivery of training to colleagues on the effective use of data systems and processes

Customer Service Specialist for Nordics Do you speak 1 or more Nordic languages? Are you experienced in leading a market and dealing with complex customer service queries? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we have an exciting opportunity for you to join our client as a Nordic Customer Service Specialist. Location: Kingston with on-site parking, 3 days in office, 2 days at home Salary: £30,000 - £33,000 plus medical insurance, pension, life assurance, bonus incentive, 25 days plus BH and fantastic on-site facilities including pay day pastries. Start Date - ASAP As the Nordic Customer Service Lead, you will be the backbone of all my client's business in the Nordics, delivering world-class customer service to hospitals, clinics, and healthcare partners. Your proactive mindset and attention to detail will ensure that every order and delivery runs smoothly, ultimately contributing to the continuity of patient care. Key Responsibilities: Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution. Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centres. Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges. Cross‑Functional Collaboration - Work closely with all departments and support commercial teams. Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives. Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements!What We Are Looking For: Language Proficiency: Ideally fluent in at least one Nordic language (Swedish) and English Experience: Strong customer service skills Technical Skills: Good knowledge of Windows Office and Salesforce ideally or similar CRM; proficiency in technology is essential. Interpersonal Skills: Strong ability to communicate at all levels and build relationships. Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude. If you're ready to take ownership of customer inquiries and deliver exceptional service, we want to hear from you! Join our client's dynamic team and help shape the future of customer service in the Nordics. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Mobile Audiologist - Surrey Reports to: Surrey Lead Audiologist Location: Mobile across Surrey practices Contract Type: Full-time, Permanent Salary: £45,000 - £50,000 + £5000 car allowance per annum, Mileage covered and Incentive scheme Role Purpose The purpose of this role is to provide high-quality, patient-centred audiology care as a qualified, HCPC-registered Hearing Aid Dispenser/Audiologist, delivering thorough assessments and personalised hearing solutions across multiple clinic sites (Banstead, Purley, Croydon, Bookham and Caterham). You will use strong communication and interpersonal skills to support patients throughout their hearing-care journey, while being adaptable, proactive, and open to innovative ways of working. Above all, you will demonstrate a genuine passion for delivering excellent patient care and continuously improving service quality. Key Responsibilities Carry out full hearing assessments Fit, programme, and verify hearing aids Conduct microsuction wax removal (training in this is preferred but not required) Perform Tympanometry confidently Provide aftercare and ongoing patient support Build strong patient relationships and deliver person-centred care Work across different Surrey branches (driving required) Support service development and contribute to new ideas/processes Ensure thorough awareness of clinical techniques and product availability through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge, CPD points and registration is kept up-to-date. Requirements HCPC registration Full UK driving licence and access to reliable car Ability to travel across Surrey branchesQualifications and Experience BSc (Hons) in Audiology or Foundations Degrees for Hearing Aid Dispensers (HADs) Tympanometry experience beneficial Microsuction experience beneficial Skills and Attributes Excellent communication skills and passion for customer service. Adaptable and comfortable working between sites. IT skills (Word, Excel etc) and good organisational skills are also called for. Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving.Rewards and Benefits Competitive salary (dependent on experience) Continuing education and training support Company pension scheme Incentive scheme Staff and family discounts 33 days holiday including bank holidays Career progression opportunities Team building events Company sick pay Monthly rewards scheme EAP scheme No Sunday or Bank Holiday (email address removed)

FIELD SERVICE ENGINEER - COFFEE ENGINEER COFFEE MACHINES Coffee Engineer's UK wide: 1x M23 (Brighton, Crawley, etc) 1x Manchester, Stockport 1x South London 1x Telford 1x Derby Senior Coffee Engineer or Lead Coffee Engineer: 1x Manchester 1x London 1x Luton, Milton Keynes We are working with one of the UK's largest independent Coffee Machine specialists, whose clients include pub groups, restaurant chains, fuel retailers & coffee machine manufacturers. They are seeking Field Service Coffee Engineers to join them as a Coffee Engineer undertaking the servicing & repair of coffee machines - both traditional & bean to cup within a region. Full product training will be provided to those with Coffee Engineer, White Goods Engineer or Catering Engineer experience. Remuneration Package Coffee Engineers - £32,000 to £40,000 salary based on experience & grade Senior Coffee Engineers - £40-45k Salary + Monthly bonus scheme + company benefits + product specific training + company van + fuel card + tools + smart phone + tablet + optional weekend overtime. The Position Based from home and working within an area, you will undertake: Planned servicing & preventative maintenance on coffee machines Reactive breakdown & repair Installation and setup of coffee equipment Deliver equipment training to users (operation and cleaning of coffee equipment) Complete all digital & documentation Your Experience Ability to Fault-Find using a Multi Meter Read/understand diagrams Field based customer facing experience Coffee Machine experience ideally Bean to Cup or Traditional On Offer Career development and progression, to support and develop your skills, with increased earnings. In house and Manufacturer training. Bonus schemes including Review scheme and Monthly team bonus. Remuneration & Hours Monday to Friday 2 weekend days per month Salaries from £30,000 to £40,000 on relevant experience Additional payments for additional Saturday or Sunday working (£250pd) 30 days holiday (including Bank Holiday allowance) Company Pension and life insurance Private Health and Dental Care Company Van with private use option (combi sized) Tools, uniform, mobile phone, etc If you are a Catering Engineer, Laundry Engineer, White Goods Engineer or Coffee Engineer looking for a change, then please contact us at startMonday now! TPBN1_UKTJ

Store Manager | Kingston | Up to £37,000 DOE + Benefits Zachary Daniels is recruiting for a Store Manager opportunity with a premium fashion retailer based in Kingston. This is an exciting chance to lead a beautifully curated store environment, representing a brand known for quality, style, and exceptional customer experience. This role would suit an established Store Manager or a strong Assistant Manager ready to step into a flagship-style leadership role within a premium retail setting. If you have a passion for fashion, styling, and delivering a luxury-level service experience, this is a great opportunity to elevate your retail career. What's in it for you? Salary up to £37,000 per year depending on experience Generous staff discount and seasonal uniform allowance Bonus potential linked to store performance Clear progression opportunities within a premium retail environment Be part of a brand that values quality, service, and people Supportive leadership with a strong focus on development As a Store Manager, your responsibilities will include: Full ownership of store performance, driving sales, KPIs, and client experience Leading from the front to deliver a premium, personalised shopping journey Inspiring, coaching, and developing a high-performing team with a focus on styling and service Maintaining exceptional visual merchandising standards in line with brand identity Driving clientelling initiatives to build long-term customer relationships and repeat business Managing stock, operations, and store processes with strong attention to detail Taking ownership of recruitment, onboarding, and ongoing team development We're looking for a Store Manager who: Has experience within premium, fashion, or lifestyle retail Demonstrates a strong track record of delivering sales and KPI performance Is passionate about styling, customer experience, and brand storytelling Has a natural ability to lead, inspire, and develop teams Is highly commercial with strong operational awareness Enjoys a hands-on, customer-facing environment If you're a passionate retail leader who thrives in a premium environment and loves delivering an elevated customer experience, we would love to hear from you. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36058 TPBN1_UKTJ

We are excited to be recruiting for a Lettings Manager for one of our clients based in Corydon - Salary £28k - £29k OTE £50k to £55k + Company Car or Car Allowance - 33 days paid holiday plus an extra day for your birthday The Role as Lettings Manager Take ownership of your branch, leading it as if it were your own business. You’ll be responsible for driving performance, profitability and growth. Lead, motivate and develop your team to deliver exceptional service to landlords and tenants. Generate new business, win instructions, and provide expert advice to landlords. Ensure a first-class experience for tenants throughout their journey. Keep up to date with local market trends and position yourself as the go-to lettings expert in the area. What is in it for YOU? Competitive salary with uncapped commission – your earning potential is in your hands. Ongoing training and development to support your growth and progression. Regular incentives and competitions with exciting prizes. Join a well-established, highly regarded estate agency with a strong reputation for customer service. Be part of a business that actively supports local communities and charitable initiatives. The Person Proven experience within lettings, with a strong record of building and maintaining relationships. Target-driven, self-motivated and comfortable working in a demanding environment. Enthusiastic about delivering outstanding customer service. Strong work ethic with a commitment to both personal and team success. Full UK driving licence required. Benefits: 33 Days paid holiday (Plus an extra day off for your birthday) Company car or car allowance Holiday Commission Pension Life Insurance Private Healthcare Lots more amazing benefits

We’re looking for a proactive Deputy Manager to support the day-to-day running of a busy leisure environment. This is a hands-on role suited to someone who thrives in a fast-paced, customer-focused setting. About the Candidate You will have dedicated leadership experience, with a strong track record of managing teams and driving performance. Confidence working with KPIs and budgets as well as a good understanding of H&S protocols is essential. A strong food and beverage (F&B) background is required, with experience delivering high standards in a busy hospitality setting. You will be passionate about customer experience, confident leading large teams and able to create an inclusive environment. A good level of IT skills (including Microsoft Office), is required as well as great communication skills with stakeholders and customers. Salary: £36,000 Hours: 40 hours per week (including weekends, no late nights) Location: Purley What You’ll Do Support daily operations of the site Lead and develop a large team Oversee F&B operations and service standards Monitor KPIs and support financial performance Ensure health and safety compliance Deliver excellent customer experience Support events and day-to-day activities Benefits Competitive salary Career development opportunities Supportive working environment No late-night working If this sounds like your next opportunity, we’d love to hear from you — apply today

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. At Places Leisure (part of Places for People), we believe in creating active, healthy communities through inclusive, high-quality experiences. More about Albany Outdoors Albany Outdoors is a unique, community-embedded outdoor water sportscentre, and we are looking for an experienced Level 3 Watersports Instructor / Coach to play a key leadership role in delivering safe, inspiring, and accessible activity on the water. Working closely with the General Manager, you will lead the delivery ofpaddle sport, sailing and Dragon Boat sessions in a dynamic river environment, ensuring the highest standards of safety, care, and professionalism in line with AALA and National Governing Body requirements. You will support and develop instructors and volunteers, model positive leadership, and help create welcoming, inclusive experiences for schools, community groups, and corporate teams. This is a role for someone who shares our commitment to People, Place and Purpose where yourexpertiseis valued, your judgement is trusted, and your work helps people of all ages build confidence, skills, and a lifelong connection with activity and the outdoors. More about your role In this role, you lead the daily operations of the water sports centre, acting as senior on site when needed and supervising instructors to ensure high-quality delivery. You teach and facilitate outdoor learning in line with NGB standards, oversee safe daily activity delivery, and act as Fire Marshal, Health & Safety representative and first aider. You support training and development for staff and volunteers, prioritise safeguarding at all times, and use resources efficiently to maximise impact. You also handle administrative tasks such as bookings and staff scheduling, prepare staffing plans aligned to programme needs, and embed a culture of self-evaluation to drive continuous improvement. Desired Qualifications (or working towards): Paddle UK Coach or Leader (Level 2 or Level 3) BDRA Level 1 Coach RYA Dinghy Instructor or Senior Dinghy Instructor RYA Powerboat Level 2 Archery GB qualification ASI Level 1 Instructor Award Relevant First Aid qualification (outdoor / remote preferred) More about you You hold a recognised Level 3 Youth Work or Children & Young People qualification and at least one nationally recognised outdoor activity qualification. You have experience engaging and building strong relationships with young people, supporting their personal and social development, and you're confident leading teams in outdoor education to deliver high-quality sessions. You're well-organised, an effective communicator, and comfortable using digital tools. Ideally, you also bring experience embedding equality and diversity in practice and working with corporate clients to deliver excellent customer experiences. Benefits We are a large, diverse andambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation A bonus scheme for all colleagues at 2% Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

Water Supply Pipe Lead Engineer £32,000 – £42,000 + Bonus + OTE Full-Time | Permanent Location: South & West London, Surrey, Sussex & Middlesex About the Role One of our clients is looking for an experienced Water Supply Pipe (WSP) Lead Engineer to join their expanding team. This is a hands-on leadership role where you’ll take the lead on water supply pipe works, including leak detection, repairs, and full installations using moling and trenching methods. You’ll play a key part in delivering high-quality work while supporting and guiding engineers on-site. If you’re technically strong, take pride in your work, and want to be part of a company with real long-term opportunity, this role is for you. What You’ll Be Doing • Leading water supply pipe works across residential properties, • Carrying out leak detection, spot repairs, and full pipe installations, • Ensuring all work meets current regulations and passes inspection first time, • Supporting and coordinating jobs from the wider contracting team, • Delivering excellent customer service on every job, • Working safely in line with H&S policies, RAMS, and company procedures What They’re Looking For Essential: • NVQ Level 2 Plumbing (or higher) / City & Guilds Level 2, • Proven experience in water supply pipe repairs and installations Desirable: • WIAPS knowledge or accreditation, • Experience with moling and trenching, • CAT & Genny trained, • Streetworks (Level 1 or 2), • Shoring and excavation experience You’ll also need: • Strong communication skills, • A proactive, problem-solving attitude, • Ability to work independently and lead a team What You’ll Get • £32,000 – £42,000 basic salary (DOE), • OTE + bonus + commission opportunities, • Company vehicle, fuel, uniform, phone & PDA, • Company pension scheme, • Wellness programme, • Pre-planned overtime available, • Ongoing training & development, • Clear career progression in a growing business To be considered, please pass across a CV and a member of MarkMay will be in touch ASAP

We are seeking an experienced Aftersales Manager to join a reputable franchised car dealership based in Wimbledon. This is a prominent opportunity for a motivated professional to lead the aftersales department, optimise profitability, and deliver exceptional customer service within a well-established business. Our client is looking for a dedicated Aftersales Manager who can manage and develop their team, ensuring operational excellence and high standards across the service department. Benefits: Competitive basic salary of £50,000 per annum, with the potential to earn up to £70,000 OTE including bonuses and incentives 33 days holiday inclusive of bank holidays, with options to purchase or sell additional days Company vehicle scheme Access to pension scheme and life assurance Discount on servicing, parts, and bodyshop work Employee vehicle purchase scheme Opportunities for ongoing training and career progression Supportive and inclusive team environmentDuties of an Aftersales Manager: Lead, motivate, and develop the service department team to meet volume and profit targets Deliver outstanding customer care and maintain high levels of customer satisfaction Monitor team performance through regular reviews and coaching sessions Maximise revenue by identifying upselling and additional service opportunities Oversee parts and labour resource management to optimise operational efficiency Ensure adherence to company policies and manufacturer standards Review and improve sales activities, implementing strategies for growth Manage warranty processes and ensure compliance using Kerridge or similar systems Cultivate a positive, results-driven culture within the department as an Aftersales ManagerRequirements: Proven experience as an Aftersales Manager within a main dealer environment for at least two years Strong leadership skills capable of motivating and developing teams Good knowledge of automotive warranty procedures and Kerridge systems Excellent organisational and communication skills Results-oriented mindset with a focus on goal achievement Professional attitude with high standards of integrity Valid UK driving licence held for over six months, with fewer than nine penalty points Knowledge of customer service best practices and automotive industry standardsIf you are a proactive, goal-driven professional with a passion for delivering outstanding service and driving business growth, this could be the ideal role for you. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Wimbledon and Greater London today to discover more about this fantastic Aftersales Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today

Repairs Manager – Social Housing – Permanent Role £50,000 – £55,000 + Benefits Location: Kingston upon Thames The Role We are seeking an experienced Repairs Manager to oversee day-to-day responsive repairs and maintenance operations within a social housing portfolio based in Kingston upon Thames. This is a key role responsible for managing teams, contractors, and service delivery to ensure high-quality, compliant, and customer-focused repairs services. Key Responsibilities • Manage the delivery of responsive repairs and maintenance services, • Lead and supervise operatives, subcontractors, and office staff, • Ensure KPIs, SLAs, and performance targets are consistently met, • Oversee scheduling, resource allocation, and workflow efficiency, • Monitor budgets, costs, and contractor performance, • Ensure compliance with all health & safety and housing regulations, • Handle escalated complaints and ensure strong customer satisfaction, • Produce reports on performance, costs, and service delivery Requirements • Proven experience in a Repairs Manager or similar role within social housing, • Strong knowledge of responsive repairs and maintenance operations, • Experience managing direct labour and subcontractors, • Understanding of housing regulations and compliance requirements, • Excellent organisational and leadership skills, • Strong communication and customer service abilities, • Ability to manage budgets and performance targets effectively, • Full UK Driving Licence What We Offer • Salary between £50,000 – £55,000 per annum, • Company benefits package (pension, holiday, etc.), • Career progression opportunities, • Stable, long-term role within a growing organisation, • Supportive team environment Location Office-based with site visits across Kingston upon Thames and surrounding areas

Store Manager | Kingston | Up to £37,000 DOE + Benefits Zachary Daniels is recruiting for a Store Manager opportunity with a premium fashion retailer based in Kingston. This is an exciting chance to lead a beautifully curated store environment, representing a brand known for quality, style, and exceptional customer experience. This role would suit an established Store Manager or a strong Assistant Manager ready to step into a flagship-style leadership role within a premium retail setting. If you have a passion for fashion, styling, and delivering a luxury-level service experience, this is a great opportunity to elevate your retail career. What's in it for you? Salary up to £37,000 per year depending on experience Generous staff discount and seasonal uniform allowance Bonus potential linked to store performance Clear progression opportunities within a premium retail environment Be part of a brand that values quality, service, and people Supportive leadership with a strong focus on developmentAs a Store Manager, your responsibilities will include: Full ownership of store performance, driving sales, KPIs, and client experience Leading from the front to deliver a premium, personalised shopping journey Inspiring, coaching, and developing a high-performing team with a focus on styling and service Maintaining exceptional visual merchandising standards in line with brand identity Driving clientelling initiatives to build long-term customer relationships and repeat business Managing stock, operations, and store processes with strong attention to detail Taking ownership of recruitment, onboarding, and ongoing team developmentWe're looking for a Store Manager who: Has experience within premium, fashion, or lifestyle retail Demonstrates a strong track record of delivering sales and KPI performance Is passionate about styling, customer experience, and brand storytelling Has a natural ability to lead, inspire, and develop teams Is highly commercial with strong operational awareness Enjoys a hands-on, customer-facing environmentIf you're a passionate retail leader who thrives in a premium environment and loves delivering an elevated customer experience, we would love to hear from you. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36058