Customer service team lead jobs in BootleCreate job alerts

Pharmacy Practice Manager I Friendly Community Pharmacy I Newly Qualified Welcome! Up to £64,900 per annum (pro rata) + Bonus, Store discounts, 33 days AL, Fees paid + much more! 38.5 hours per week, permanent Sefton, Liverpool Join one of the UK’s leading retail pharmacy chains as a Pharmacy Practice Manager, leading a dynamic and inclusive team in Sefton. This role is ideal for experienced pharmacists seeking career progression or newly qualified pharmacists eager to step into leadership with full support and structured training. In addition to an attractive benefits package, my client is also able to offer a thorough 10-week training plan suited to bringing you up to speed with managing a pharmacy within this environment. This is a great opportunity to operate your own pharmacy under the client’s renowned brand. Key Responsibilities • Provide outstanding patient care within a community pharmacy setting, • Lead and inspire a team to deliver exceptional safety and customer service standards, • Ensure full compliance with GPhC operating standards and clinical governance, • Oversee procurement, preparation, and dispensing of medication, • Coach and develop both permanent staff and locums What You’ll Bring • GPhC registration as a qualified pharmacist, • Accreditation to deliver national and local NHS/private healthcare services, • Strong leadership, communication, and problem-solving skills, • Ability to drive results while nurturing team development Benefits Package • 25 days annual leave + bank holidays (33 days total), • GPhC fees paid, • Up to 7% matched pension after probation, • Company discounts, free onsite parking, and cycle to work scheme, • Sponsorship & relocation packages available, • 10-week structured training programme, • Career progression opportunities across the organisation Location Based in Sefton with easy access from Liverpool, Southport, Formby, Ormskirk, Litherland, Bootle, Kirkby, Skelmersdale and Prescot. Referrals Compass Associates are working in partnership on this position. If you are not interested, but know someone who is, we offer £200 vouchers for each successful recommendation. Contact Details If you are interested in the position, please contact Natasha on 02392 417 107 or alternatively, you can email at .

Better places, thriving communities. Job Overview We are seeking a skilled HVAC Engineer to lead the planning and maintenance of critical and non-critical Air Handling Units and oversee operations of Fan Coil Units and Chilled Beams within the Alder Hey Children's Hospital Account, a flag ship facility for Mitie. We require a solid track record in ventilation maintenance, a strong understanding of compliance with HTMs, and extensive experience in maintenance delivery. While a ventilation qualification is preferred, candidates with relevant engineering or maintenance qualifications are also encouraged to apply. This role offers a unique opportunity to serve as the AP for ventilation systems, providing a platform for continuous learning and growth. Location: Alder Hey Children's Hospital, Liverpool In collaboration with the Ventilation and BMS Supervisor, you will cultivate a culture of knowledge sharing and best practices within the local FM team. Your expertise will drive technical excellence and operational compliance. This role emphasises teamwork and collaboration, positioning you as a key stakeholder in enhancing the technical capabilities of our team. You will ensure consistent, high-quality service delivery and foster a culture of continuous improvement—essential to our collective success. As a HVAC Engineer at Alder Hey Children's Hospital, you will significantly influence the future of our technical services, aligning with our overarching organisational goals and objectives of compliance and consistency. This role also offers opportunities for career growth and development, as you will be part of a dynamic team that is constantly striving for excellence. The HVAC Engineer will be responsible for planning and practical maintenance activities relating to Air Handling Units approx. 80 within the Alder Hey account and oversight of operations relating to Fan Coil Units (circa 231) in the most cost-effective manner, demonstrating ‘value for money' and delivery a quality maintenance service. The successful candidate will have a proven history of Ventilation maintenance and requirements and compliance with HTMs and proven experience in maintenance delivery. Preferably ventilation qualified but with engineering / maintenance / relevant qualifications, and will be the named Appointed Person for Ventilation Main Duties Reactive repair and maintenance of all ventilation systems/ circuits including Air Handling Units on site Supporting Validations and Verifications undertaken by specialist contractors Work with specialist BMS contractor to ensure all HVAC is running in line with design Work with specialist contractor to support fire damper maintenance Component servicing and replacement Filter Changes Glass Trap Belts changes Motor changes Vibration Analysis AHU Ventilation air-intake / vermin screening Annual Verification / following remedial actions completed FCU maintenance and operation Support and inputs into the operational risk register Effectively lead the procurement process to ensure that subcontractors are suitably briefed and vetted against Mitie procedures. Actively targets opportunities to exceed customer expectations. Creates an environment for AH wider team to seek improvement. Identifies challenges and defines methodologies that overcome these to deliver a safe and cost-effective solution that delivers the programme. Evaluates success of completed maintenance work and proposes improvements. Challenges provided information and the principles behind it. What we are looking for Proficient level of Ventilation knowledge. Extensive experience as a HVAC Service Engineer, with a strong preference for candidates with additional expertise in related building services, demonstrating versatility and a comprehensive understanding of mechanical systems. Strong knowledge of chiller systems, controls, and components, including DX, Split, and VRV systems, Air Handling Units (AHUs) and ventilation plant. Familiarity with the latest industry standards and best practices is preferred. Relevant technical qualifications in HVAC are essential, with a minimum of NVQ/C&G Level 3 in electrical or mechanical. Additional certifications or training in specialized HVAC systems, F-Gas or energy management would be advantageous. Proven experience working with major HVAC manufacturers such as York, Trane, Carrier, Airedale, Hitachi, and Mitsubishi. Knowledge of these manufacturers' specific product lines and service protocols is highly desirable. Exceptional troubleshooting and problem-solving abilities, with a track record of resolving complex HVAC issues efficiently and effectively. Familiarity with diagnostic tools and software is a plus. Effective communication skills both verbal and written. Ability to work independently and collaboratively as part of a multidisciplinary team is highly appreciated. You will be fostering a positive work environment and sharing knowledge with colleagues, which is integral to our success. Proficient level of Health and Safety/CDM management. Planning skills. Strong administrative skills, including proficiency in using IT devices for work completion and generating detailed technical reports. Experience with maintenance management software is advantageous. Stakeholder management skills. Outstanding customer service and communication skills, focusing on building solid relationships with clients and stakeholders. Experience in addressing customer concerns and providing tailored solutions is essential. A relevant Health & Safety qualification such as IOSH / NEBOSH Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via the incident reporting system. “Sexual Assault Referral Centre (SARC) DNA Sample Requirement This role may require regular entry to high-risk or forensically clean areas of the SARC at Rainbow. As such, and as part of our commitment to supporting Alder Hey Children's NHS Foundation Trust to maintain the highest forensic standards and comply with UKAS accreditation requirements, the successful candidate will be required to provide a DNA sample to be held on the Staff Elimination Database for the purposes of eliminating your DNA from any forensic samples that may be taken at the SARC. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Rexel /Denmans UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. We are currently seeking a Branch Manager to lead our Denmans Merseyside branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service. If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you! The Benefits of a Career with Rexel: • Company Car Scheme, • Contributory pension scheme and life assurance, • Bonuses: Performance Related Bonus scheme, • Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave, • Support & Development: Extensive learning opportunities from day one, • Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!, • Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As a Branch Manager, you will play a pivotal role in ensuring the success of the branch. Your key responsibilities will include: * Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets * Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation * Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences * Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations * Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business * Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management * Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment * Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include: COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Senior Ecommerce Manager | Sports Apparel Retailer | Liverpool Zachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team. Reporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop. This role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints. Requirements, Skills and Experience: 5+ years' experience in ecommerce trading, ideally in fashion or activewear. Experience managing and developing a team of ambitious executives. Strong understanding of ecommerce KPIs and digital trading levers. Analytical mindset with the ability to translate data into actions. Comfortable working in a fast-paced, growing brand environment. Strong communication skills, able to collaborate across marketing, ops, and creative teams. Strong commercial mindset with a track record of delivering results. Salary/Package: • Competitive salary., • Sliding scale annual bonus scheme., • Flexible working hours., • Enhanced employer pension contributions., • Private healthcare., • 26 days holidays plus bank holidays., • 40% staff discount., • Death in service scheme: 4x annual salary payout., • Free on-site gym., • Free on-site EV chargers. BBBH34504

General Store Manager | Liverpool | Salary up to £49,000 + Benefits Looking for a fast-paced leadership role where exceptional service drives results? Our client is a premium retail brand that succeeds through energy, teamwork, and a relentless commitment to customer experience. As General Store Manager, you'll lead from the front-creating a vibrant, high-performing store environment where pace and service go hand in hand. This is a business that rewards initiative, celebrates talent, and develops people who thrive on challenge and change. You'll already have management experience in a dynamic retail setting-ideally beauty, fashion, jewellery, or accessories-and a proven ability to inspire teams to deliver under pressure. As General Store Manager, you will: • Lead with energy and purpose, ensuring your team delivers outstanding service at pace every day, • Create an engaging shop-floor environment where customers feel valued and your team feels empowered to perform, • Drive commercial performance through clear goals, real-time feedback, and decisive action, • Balance front-of-house leadership with strong operational control behind the scenes to keep everything running smoothly, • Develop your people through coaching and support, building capability and confidence across the team You'll bring: • A track record of delivering results in a fast-moving retail environment, • A natural ability to motivate, influence, and set the tone for service excellence, • Confidence in reading and reacting to trading patterns and customer flow, • A proactive mindset-always looking for ways to improve efficiency, energy, and customer engagement, • Exceptional communication skills and the ability to build a high-performing, customer-obsessed team, • A passion for style, presentation, and representing a premium brand What's in it for you? • Competitive salary and monthly bonus, • Generous discount, • Annual uniform allowance to express your individuality and style, • Genuine opportunities to grow with a business that values pace, precision, and people Ready to set the pace as our next General Store Manager? Send us your most up-to-date CV today. BBBH34347

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS • An achievable 30% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailYOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

D365 Functional Leads (O2C & R2R) | REMOTE | Up to £100k | Global ERP Programme WeDo Tech is supporting a major organisation on a multi-country Microsoft-led ERP transformation, and we’re helping them bring in two key hires: Functional Lead – Order to Cash (O2C) Functional Lead – Record to Report (R2R) Both roles are fully remote, part of a genuinely mature programme with strong governance, experienced people, and zero drama. Proper ownership, proper influence, and the chance to shape things from the ground up. What you’ll be doing (both roles): • Owning your functional stream end-to-end (design → build → test → adoption), • Running workshops + gathering requirements, • Translating business needs into clean functional specs, • Hands-on configuration (Dynamics 365 ideal, but SAP/Oracle welcome), • Working with wider modules + technical teams, • Improving processes and keeping the programme moving, • Supporting end users and driving adoption What they’re looking for: O2C Role Strong across order management, billing, AR, and customer service. R2R Role GL, reporting, consolidation, asset management — ideally with ACCA/CIMA/CPA (completed or in progress). For both roles • 4–5+ years as a Functional Lead, • Confident with documentation + challenging decisions when needed, • Experience delivering ERP in complex environments, • Comfortable leading workshops and being the go-to person Package & Model • Up to £100k (dependent on experience), • Occasional travel for key workshops rest of the time will be remote. If you’re an experienced O2C or R2R Lead who wants a proper role with real influence (and a team that actually knows what they’re doing), drop me a message. Happy to share all the details on a call.

This is an incredibly exciting opportunity to join an innovative, leading food manufacturing business as Operations Director. This is a critical leadership role, acting as the direct link between the Board and Operational Teams, requiring a hands-on approach and the ability to inspire and drive high performance across multiple manufacturing sites. This role is perfect for a results driven leader who thrives on building high-performing teams, influencing a positive culture and delivering operational excellence. You will bring energy, integrity, and a passion for continuous improvement to the leadership team while holding full accountability for safety, quality, cost, and service performance across the UK manufacturing footprint. The task at hand will be to implement strategic objectives throughout all levels of the organisation, overseeing all operational aspects of the business including Production, Engineering, Quality and Health & Safety. You’ll lead the delivery of an engaging people plan, implement effective performance management and ensure robust operational planning to deliver outstanding customer satisfaction and commercial results. Your role will be pivotal in future-proofing the operation, embedding lean manufacturing and continuous improvement practices and supporting sustainable growth across a high-care, fast-paced environment. Ideal Candidate: • Proven experience as an Operations Director or in a senior operations leadership role within Food Manufacturing., • Background in high-care or chilled food production across multi-site environments., • Strong, values-led leader who can motivate, coach and develop teams while maintaining accountability for results., • Demonstrable success in driving operational strategy, delivering measurable improvements in margin, efficiency, and quality., • Strong understanding of health & safety legislation, technical compliance and manufacturing excellence principles., • Experience managing CAPEX projects and continuous improvement programmes., • Financially astute, with the ability to develop and manage large-scale budgets., • Excellent communication, influencing and stakeholder management skills., • Resilient, proactive and able to thrive in a fast-paced, complex environment., • Flexibility to travel across the UK as required. If you believe you fit the requirements for this role, please apply to the role or get in touch confidentially with Will Malcolm at: . By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. Our privacy policy can be found on our website, or sent to you on request.

NetSuite Functional Consultant – Functional Consultant, NetSuite, P2P, O2C, R2R, FAM, WMS, supply chain, logistics, manufacturing, MRP, D2B, Design to Build, procure to pay, Order to Cash, Record to Report, Fixed asset management, accounting, Finance Consultant, Finance Functional Consultant, Senior Consultant, Senior principle consultant, Lead Netsuite Consultant, NetSuite Lead – Manchester, London, Surrey, Hampshire, Merseyside, Nottinghamshire, Derbyshire, Gloustershire, Berkshire, Middlesex, West Midlands, Leicestershire, Essex, Kent, Yorkshire, £700-£750 Per day (Inside IR35) Our global NetSuite partner client are looking to appoint a NetSuite Functional Consultant on a 3-month initial basis who is excited by the opportunity to own and execute the delivery of NetSuite implementations. This role will be a mix of working from home, the office and client sites. This is a great opportunity to join an ever-growing organisation, whilst working on the largest NetSuite clients. The role would suit someone who has consultancy experience and is confident in communicating with key stakeholders. Key Skills & Experience: • 3+ years as a NetSuite Consultant, preferably working in a consultancy environment, • Experience with end-to-end NetSuite implementation in a functional role, • 3+ years' experience with multi-phase, enterprise-wide implementations, • NetSuite Financials multi-company multi-books, multi-currency and revenue recognition experience., • Proficiency in NetSuite Financials with good knowledge of at least one other functional domain (e.g. Manufacturing, Supply Chain). Responsibilities: • Leading cross-functional teams in client-facing delivery roles, • Providing oversight across multiple projects simultaneously to deliver client success, • Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches, • Building relationships with new and existing clients, • Leading NetSuiteERP implementations froma technical, functionaland change management standpoint;, • Raising theprofile ofthe team externallyby expanding theirnetwork, includingwith external bodies, • Documenting, proposing and discussing solution options as a part of the programme team (high-level design / low-level design), • Engaging with team members to contribute towards successful project outcomes, • Understanding business requirements and scope changes, and highlight any impact on delivery teams or technical solution, • Formally coach and manage people within the team. Location: Hybrid – UK Wide Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

Our client are a leading network security vendor seeking a Senior Manager - Technical Support to manage and develop their International (EMEA and APAC) Support teams. Senior Manager, Technical Support (Remote) We’re seeking a Senior Manager, Technical Support to lead a global, high-performing team of Support Engineers, Team Leads, and Managers. In this role, you’ll ensure customers receive world-class support for complex cybersecurity SaaS products, drive operational excellence, and serve as a key link between customers, product, and engineering teams. This opportunity is ideal for a technical leader passionate about customer success, cybersecurity, and scaling support operations in a fast-moving environment. Responsibilities Lead & Develop an International team (EMEA and APAC) • Mentor and develop Support Engineers, Team Leaders, and Managers, fostering a culture of learning, accountability, and collaboration., • Run weekly 1:1s, performance reviews, and provide coaching to support growth and high performance., • Recruit and onboard top talent to scale a global support organization., • Ensure SLAs and KPIs are consistently met or exceeded across response times, resolution times, and customer satisfaction., • Act as an escalation point for high-severity or complex technical issues., • Lead incident management, escalations, and continuous improvement initiatives., • Improve processes, tooling, documentation, and self-service resources to enhance customer experience., • Maintain understanding of modern support and success technologies (AI agents, in-app support, knowledge platforms, unified search, etc.)., • Build working knowledge of cybersecurity SaaS products and industry domains (e.g., XDR, EDR, NDR, SIEM, Cloud Security)., • Partner closely with Product, Engineering, and Customer Success to drive faster resolutions and influence product enhancements., • Contribute to knowledge base, community content, and customer-facing resources., • Participate in resource planning, support roadmap decisions, and transformation projects., • Drive initiatives to improve customer experience and product quality., • Represent the voice of the customer internally. Experience required: • Bachelor’s degree in Computer Science, Information Security, or equivalent experience., • 4+ years in technical support or support engineering roles, preferably in enterprise SaaS environments., • 8+ years of leadership experience managing technical support teams (10+ FTEs), including global teams., • Hands-on experience with ticketing and support platforms (e.g., Zendesk, Salesforce Service Cloud, Jira Service Management)., • Strong problem-solving, data-driven decision making, and excellent communication skills., • Experience collaborating with customers and cross-functional internal teams., • Ability to perform in high-stress, fast-paced environments and work flexible hours when needed. Preferred • Experience with cybersecurity product areas (XDR, EDR, NDR, SIEM, network security)., • Six Sigma or process improvement background., • Experience building offshore or international support operations., • Digital transformation experience (AI support tooling, customer self-service tech, etc.).

WE ARE SoftServe is a digital authority that advises and provides service at the cutting edge of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. The GCP Partner Sales will drive the execution of the market partner strategy in collaboration with our leaders and actively drive towards our partner goals throughout the year. They will manage and execute the GTM partnerships strategy, converting partnerships into tangible sales opportunities. This role is the primary SoftServe brand ambassador and should exhibit the problem solving, execution, thought leadership, leadership, and executive presence attributes to fulfill the role responsibilities while also working within the culture and character of the company. They will engage with cloud partner field sales to communicate SoftServe’s differentiation and capabilities. Specifically, the PSM will work with key partner stakeholders such as Client Partners, Solution Architects, Partner Development Managers, Sales Executives, District Managers, and Business Development Managers. The PSM will build cadence around key activities, including planning monthly and quarterly sales outreach, facilitating joint campaigns and GTM initiatives, reporting on KPIs and opportunities, and collaborating with sales and demand generation teams. Duties & Responsibilities Sales & Revenue Generation. Partner Sales • Emphasis on both New Logo and Portfolio growth, • Ownership of Partner Sales for Strategic GTM Alliance in sub scope of purview in local subregional scope of purview, • PSM’s goal of creating qualified pipeline, • Serve as partnership SME to SoftServe’s sales teams and supporting resources, • Introduce deals to AE/CP/CE for collaborative sales effort, • Contribute to integrated close plans across SoftServe & vendor partner teams, • Partner co-sell best practices training and enablement in support of management and growth of joint accounts (i.e. portfolio expansion), • Drive targets based on territory/ industry (Pipeline, booking, billing), • Convert Qualified Partner Leads (PQLs) to Partner Opportunities, • Qualify opportunities for focused demand, • Oversee partner channel lead/ pipeline qualification & injection, • Assist with execution of partner marketing plans, • Contribute to geo & vertical-specific target account lists and integrated account plans across SoftServe teams, • Single point of contact for partners, • Build strong and trusted relationships within strategic partner ecosystem, • Engage with Partner Development Managers (PDM) and sales teams, • Drive local brand awareness and solution communication with our top partners through networking, marketing campaigns, partner events, and strategic account planning, • Accelerate adoption of SoftServe’s portfolio of services in the through a structured sales enablement plan, • Develop Local Partnership Plans in alignment with SoftServe account plans, • Track PQLs, % Direct New Logo attribution, Influenced Portfolio Partner contribution, registrations, and partner MRR/ARR, • Manage and maintain partner status., • Internal / external partner pipeline governance, • Responsible for pipeline reporting and working with SoftServe Account Executives and Partner Managers to ensure pipeline information is thorough and accurate Preferred Competencies & Experience • 7+ years combined experience in partner management (GCP), technology sales, business development, or consulting/professional services, • Big four consulting (or similar) experience a plus, • Strong understanding of foundational enterprise technologies (cloud, compute, data, database, visualization, etc.), • Demonstrated experience leading GTM initiatives aligned with Google Cloud Platform. Weighted consideration given to candidates possessing one or more formal certifications from these Cloud hyperscalers, • Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI, • Can structure and solve complex, multi-dimensional pieces of work and bring order to chaos, • Able to move with ease between detailed and executive views, ensuring all are consistent, • Generates innovative approaches to address problems in a timely manner, • Is considered by internal and external clients as their main partner in solving problems in their area, • Executes quickly with limited guidance on complex, cross-functional projects & workstreams with a variety of working groups, and anticipates changes in direction and scope, • Viewed by cross-functional teams as a critical contributor who understands motivations and personalities of key stakeholders, and uses this to shape approach where needed, without losing sight of the right answer, • Develops and champions best practice initiatives, taking limited information and expanding clear objectives, scope, approach, and workplan with realistic timing, • Earns advanced external Partner Certificate(s) in scope of role and/or multiple external Partner Certificates, • Regular influence with cross-functional Directors and contributes to discussions and decisions with VP+ leadership, • Frequent external engagement with partner and/or customer executives independently, • Understands and encourages high-performance team dynamics, works to improve/maintain team culture, and is adaptable to change, • Creates and delivers persuasive emails and presentations for various audiences independently, including senior internal and external executives, and is a master of developing the substance and story of the message, • Matches communication style to the specifics of the setting, situation, and audience, • Presents comfortably and compellingly to the audience Qualifications • Minimum BA/BS degree or equivalent experience, • Demonstrated experience leading GTM initiatives aligned with Google Cloud Platform, • Weighted consideration given to candidates possessing one or more formal GCP certifications Other Requirements • Readiness to travel as required All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.

NetSuite Consultant – ERP, NetSuite, Implementation Consultant, CIMA, AAT, ACCA, Finance, Fixed Assets, O2C, P2P, Functional Analyst, Business Analyst, Pre-Sales, Manufacturing, Inventory, SRP, CRM, WMS – Remote – Perm - £60-£70K Our client, a UK NetSuite Partner, are currently looking for a NetSuite Consultant to join their growing team due to natural expansion and assist with driving their NetSuite practice forwards. The role will be working across various vertical markets including Wholesale Distribution, Manufacturing, Professional Services and FinTech. The successful candidate will have strong NetSuite implementation experience, a solid understanding of finance/accounting principles and be able to lead projects. Key Skills & Experience: • Proven NetSuite Implementation experience, must have completed at least 2-4 new end to end NetSuite implementations, • Experience of gathering and documenting customer requirements and relating them to the functionality within NetSuite, • Demonstrable knowledge of a good range of NetSuite modules, • Consulting and customer-facing experience, • The ability to deliver training sessions on a one to one or group basis, • Good business process knowledge, • Data migration experience, • Ability to customise NetSuite using tools provided such as SuiteBuilder, SuiteFlow and HTML/Advanced PDF layouts., • A willingness to spend time on customer sites, • Full UK driving licence Advantageous: • NetSuite certifications, • Finance/Accounting qualifications (ACCA, CIMA or similar), • Previous Pre-Sales experience Location: Hybrid / South East Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

Company: Generis Enterprise Technology Limited Job Title: Project Manager (Fully Remote) Location: Remote-UK Contract Status: Full-time / Permanent Staff / 40 hours Mon-Fri About the role The role of the Project Manager is to proactively lead and coordinate Generis, customer and partner resources to implement contracted customer projects, or major workstreams, to the specified time, cost and quality targets. • Plan, manage and coordinate end to end project management lifecycle with customer and external vendor partners globally, • Leadership of projects through whole lifecycle ensuring compliance with Generis and GxP best practise methodologies, being flexible to phased deployment approaches, • Work collaboratively with team members to plan and implement project and major workstreams (e.g. planning sessions, daily stand ups and retrospectives), • Manage projects from brief through project planning, creative process, development, testing through to deployment and maintenance, • Manage scope, communication, roles, risks & project documentation;, • Manage communication with customer stakeholders, as well as global delivery team and third party vendors, • Utilize AGILE & Waterfall methodologies, • Run process and change management activities as a natural complement to the project, • Provide hands-on business analysis support to the project delivery team to create and update project and design documentation About you To fulfill this role, you will have the following: • Bachelors’ degree or similar qualification with IT/Business experience as core subjects, • A minimum of 5-10 years practical experience gained working within a commercial organization in a project manager, business analysis or similar role, • Experience of managing projects within life sciences, • Experience of project managing the implementation of enterprise SaaS systems, • Commercial acumen, be able to demonstrate a detailed understanding of commercial business processes, • Proven experience with business and technical requirements analysis, elicitation, modelling, verification and methodology development, • Understanding of web tech and back-end tech and to work effectively and cooperatively with development teams, • Experience overseeing the design, development and implementation of software and hardware solutions, systems or products, • Experience of computer system validation/GxP validated environments for regulated life sciences projects, • Strong track record of contributing to projects and achieving results, • A “customer facing”, service-oriented approach to enable a successful partnership and strong relationships, • Proven experience remotely managing globally dispersed teams to successfully deliver projects and/or major workstreams Good-to-haves: • Project Management accreditations, such as PRINCE, • In addition to fluent English, candidates also fluent in German, French, Spanish and/or Japanese, • Prior experience with Documentum About us Generis is a leader in content and information management systems, specializing in proven solutions for regulated industries. Established in 1997, Generis began life as a consultancy group. Following the development and release in 2003 of the Company’s CARA solution, Generis continued to develop the product and now counts over 600,000 users across industries worldwide, including 8 of the 10 largest Life Science companies. Our mission Our mission is to provide industry-defining implementations that are fast and intuitive to bring our customers an enjoyable and efficient experience. Widely regarded by our customers for our responsiveness, we offer unprecedented care and attention to deliver high performing solutions configured to meet their individual and frequently complex requirements. Our culture At Generis we pride ourselves on employing the best people and giving them opportunities to develop their skills and abilities. As a close-knit family of employees, we work hard to cultivate a diverse and challenging working environment. Our people are entrusted with great personal responsibility, empowering them to be heard, and drive real change with their ideas and ambition. With no mandatory office and flexible working arrangements, we recognize and reward good work and recruit those with positive can-do attitude. What to expect during the recruitment process Our recruitment process is about you presenting your skills and being yourself. The process begins with a simple CV review, followed by interviews with our subject or area-specific experts, and management. Not all candidates make it through to the interview stage, and the actual number of interviews may be fewer (this is not necessarily a bad sign). We believe in welcoming new members to our team that can demonstrate: • Pride and ownership in their knowledge, • An open, genuine personality, • Natural enthusiasm and intellect What we offer £60,000 to £95,000 starting salary (dependent on experience) Discretionary performance-based bonus Pension Private healthcare Full-time remote working, as well as option for office / hybrid working for those within commuting distance of Central London Half day Friday policy Employee Referral Scheme Wellness programme allowance of £1,000 per year (bespoke to you) £1,200 per year personal Uber allowance (Uber Taxi) Investment in your development and career You can view our Job Applicant Privacy Notice here - ___ You can view our Job Applicant Privacy Notice here -

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always 🧑 💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Machine Learning Engineer Description The company We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety and beyond without complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions. We have raised about $25M in VC funding from top-tier funds, including Creandum and Plural, and operate at significant scale - analysing millions of daily images and videos. But we are just at the beginning of our journey - and we are very excited about our plans for growth over the coming year and beyond! The role We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI-automated solutions. Your mission will be to ensure our customers receive the most effective AI solutions for their specific needs, either by delivering solutions to them or creating capabilities that support these activities. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to market, but then will gradually develop self-service tools that empower customers to achieve value independently. As part of this role, you will do some or all of: • Collaborate with customers to thoroughly understand their workflows, then design and build Virtual Agents that automate their processes., • Contribute to the development of our Virtual Agent development platform that scales with our product strategy., • Ensure our AI services maintain high standards of reliability, observability, availability, and performance., • Participate in our machine learning community to influence how we implement machine learning and computer vision technologies, shaping Unitary's future., • Take ownership of customer outcomes with the autonomy to make decisions that surprise and delight our customers., • Contribute full-stack development, including software engineering, DevOps, and MLOps, along with light task and project management to ensure your AI solutions deliver maximum value. Requirements You We are looking for someone who is as excited about Unitary’s mission as we are, who wants to have a large impact at an early-stage startup, and be a key part of defining Unitary’s future as one of our early employees. We need versatile people who are happy to get stuck into whatever needs doing, and are ready to learn and grow with the company. For this particular role, we need a proactive Machine Learning Engineer who is comfortable engaging with customers and technical internal stakeholders and exploring and presenting new ideas. Strong communication skills are essential, as you'll lead technical deliveries and bring others along on the journey. You embrace a product mindset in everything you do and should demonstrate a genuine curiosity for solving current and future customer challenges. We would love to hear from you if you: • Have strong Python and Machine Learning Engineering skills, with experience using and applying AI to solve customer problems, • Can (or want to learn to) develop agentic AI systems that can automate human processes, • Have an understanding of (or want to learn) how software is deployed through Kubernetes, and with the capability to deploy some infrastructure elements independently, • Can demonstrate problem-solving and project management skills in order to analyse workflows and design automated solutions, • Thrive in a collaborative environment where group output and team achievements weigh heavily than individual input, • Can travel to our company-wide off-sites three times per year It would be even better, but not essential, if you have: • Experience working in a fully remote, international team, • Previous startup experience, • A background in building and operating agentic AI systems, • Experience with MLOps practices and tools, and monitoring machine learning systems in production, • Knowledge of CI/CD practices and tools such as GitLab CI, Argo CD, • Proficiency with SQL and NoSQL databases, • Worked with Kubernetes and infrastructure as code (IaC) tools such as Terraform About us The team Unitary is a remote-first team of c. 20 people spread across Europe and North America who are fiercely passionate about making the internet a safer place, and deeply motivated to become a force for good. We have an ambition to create a company filled with happy, kind and collaborative people who achieve extraordinary things together. Our culture is built around the power of trust, transparency and self-leadership. Working at Unitary We are committed to creating a positive and inclusive culture built on genuine interest in each other's well-being. We offer progressive and market-leading benefits, including: • Flexible hours and location, • Competitive salary and equity package, • Occupational pension, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Three team off-sites to London or other exciting destinations in Europe

About the Company A rapidly growing cloud provider is redefining high-performance computing with cutting-edge GPUaaS, delivering scalable, enterprise-grade AI infrastructure at unmatched efficiency. With deep ties to Nvidia, they’re quickly becoming a powerhouse in the US and Europe’s AI and ML ecosystem, providing solutions for HPC, AI, and deep learning workloads. Role Overview As the Principal HPC Support Engineer, you will play a pivotal role in maintaining and supporting high-performance computing environments on bare-metal infrastructure, primarily serving clients in research, higher education, and enterprise AI sectors. You will focus on both the software and networking aspects of HPC deployments, ensuring that large-scale GPU clusters remain operational, secure, and optimized for client needs. Key Responsibilities System Maintenance and Performance Optimization • Manage, maintain, and tune bare-metal HPC clusters running Linux-based operating systems (e.g., Fedora, Debian, Ubuntu)., • Optimize Nvidia GPU compute environments, including CUDA, NCCL, and GPU resource management in multi-node HPC clusters., • Oversee high-speed networking configurations, including InfiniBand (Mellanox), RDMA, and Ethernet fabric tuning for low-latency HPC workloads., • Configure and fine-tune HPC schedulers (e.g., Slurm, OpenPBS, SGE) for optimal GPU workload distribution., • Implement containerization strategies (Podman, Docker) and orchestration platforms (K3s, Kubernetes) for managing distributed AI/ML workloads. Networking and Infrastructure Support • Configure, monitor, and troubleshoot high-performance network fabrics, ensuring low-latency, high-throughput communication between GPU nodes., • Deploy and maintain InfiniBand, RoCE, and high-speed Ethernet for HPC and AI clusters., • Collaborate with networking teams to optimize routing, switching, and load balancing for distributed computing environments., • Work closely with Nvidia engineers and system architects to implement GPUDirect Storage, NVLink, and Magnum IO for accelerated workloads. Security, Automation, and Monitoring • Maintain authentication and authorization systems such as Active Directory, OpenLDAP, and Keycloak., • Automate system provisioning and configuration using Ansible, Terraform, or other Infrastructure-as-Code tools., • Monitor system performance using Prometheus, Grafana, and ELK Stack, identifying and resolving bottlenecks in GPU workloads., • Implement security best practices for multi-tenant HPC clusters, ensuring compliance with industry standards. Troubleshooting and Client Support • Serve as the lead technical resource for diagnosing and resolving complex software, networking, and hardware issues in large-scale GPU clusters., • Analyze logs, conduct performance profiling, and debug CUDA, MPI, and RDMA-related issues., • Work closely with AI/ML research teams, cloud engineers, and enterprise clients to optimize workload performance. Collaboration and Process Improvement • Support the ongoing development of internal HPC test environments and customer POCs., • Work cross-functionally with Service Desk, Operations, and Service Delivery Management to ensure seamless service., • Provide technical documentation, training, and mentorship to junior team members.

Blair West are supporting an established Managed Service Provider to find their first Chief Product & Technology officer. Our client is a well-established, owner-led MSP with a strong customer base and suite of innovative services spanning Cloud, Security, Data & Analytics, Connectivity, and Managed Services, and is in an exciting period of transformational growth. This newly-created CPTO position will play a pivotal role in shaping the business’s future, driving product and commercial innovation, and leading the technology agenda as the business scales. The opportunity • Establish and lead a Product function to enable the next phase of business growth., • Oversee and align the company’s Technology function with strategic and commercial objectives., • Own the development and execution of the company-wide product roadmap., • Partner with the CEO and CRO to identify and capitalise on emerging market opportunities., • Define bundled product offerings for consistent delivery, reporting, and commercial performance., • Set and monitor key performance metrics across uptime, usage, churn, and financial outcomes., • Build and develop a high-performing team and culture of accountability and innovation., • Influence future M&A decisions and integration activities based on market capabilities and trends., • Lead horizon scanning to identify new technologies and innovations that drive growth. You’ll be the ideal candidate for this position if you have • A proven track record of Product leadership within the technology or managed services sector., • Strong commercial acumen with experience in product bundling, pricing, and subscription revenue models., • The ability to engage credibly on complex technical architectures and product strategies., • A solid understanding of product marketing, value proposition development, and solution selling., • Experience in profitability analysis across diverse product lines and service components., • A customer-centric approach combined with a focus on measurable business performance., • High emotional intelligence and the ability to build trusted relationships across teams., • Experience working in both large enterprises and scale-up environments., • Deep knowledge of current and emerging technology trends., • M&A integration experience (desirable). The benefits included with this opportunity: • Competitive salary with a performance-based bonus scheme in development for 2026., • 30 days annual leave plus public holidays., • Private medical cover., • Pension scheme., • Additional perks including electric car scheme and access to leading technology benefits. Our commitment Blair West is an equal opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. If you require reasonable adjustments at any stage during their experience with us, please speak to their consultant.

A leading global technology organisation is seeking a strategic and visionary Director of Cloud to lead the development and delivery of modern cloud solutions. This senior leadership role offers the chance to shape cloud strategy, drive innovation, and manage relationships with major cloud providers, specifically AWS. If you're passionate about cloud transformation and ready to lead high-impact initiatives, this is a unique opportunity to make a difference. Key Responsibilities • Lead the Cloud Services function, aligning strategy with business and customer needs., • Manage and develop a team of cloud professionals, fostering an inclusive and high-performance culture., • Collaborate with hosting and infrastructure teams to ensure seamless hybrid service delivery., • Drive continuous improvement using data, reporting, and performance metrics., • Develop cost-effective delivery models and ensure financial accountability., • Ensure compliance with security and operational governance frameworks., • Build strong relationships across the organisation and with external partners. Requirements • Deep expertise in cloud technologies, particularly with AWS., • Proven ability to build and evolve modern cloud services in a fast-paced environment., • Strong leadership and people management skills., • Excellent commercial and financial acumen, including experience with Cloud FinOps., • Skilled in strategic planning, prioritisation, and stakeholder engagement. Benefits • Fully homebased, • Salary up to £125,000 (possibility for flexibility), • Extensive training and progression opportunities, • Holiday entitlement plus bank holidays with the opportunity to buy extra leave, • 15 weeks fully paid maternity, adoption and shared parental leave, • Life assurance, • Company matched pension If you are interested in the position, please apply now!

Senior SIEM Software Developer Salary: £70,000 - £80,000 Remote working Overview We are seeking a highly skilled Senior SIEM Software Developer to lead development across a modern security-focused engineering stack. This role involves building SIEM and SOAR capabilities, delivering customer-facing platforms, integrating complex data sources, and contributing to cloud-native automation initiatives across Azure and GCP. You will drive the technical direction of SIEM automation and full-stack development while supporting and mentoring other engineers in the team. Key Responsibilities Lead development of Google SecOps SOAR playbooks and custom actions using Python. Architect and deliver web applications using Node.js, ReactJS, and Next.js. Design and optimise SQL-based data structures and queries. Build customer portals that aggregate data from diverse and complex security solutions into a unified, user-friendly interface. Contribute to CI/CD design and automation using Azure DevOps. Support the design and implementation of MCP infrastructure. Work across Azure and GCP environments to support application and automation delivery. Integrate SIEM technologies including Microsoft Sentinel and Google SecOps SIEM. Mentor junior team members and contribute to engineering standards, architecture, and secure coding practices. Required Experience Strong experience developing Google SecOps SOAR playbooks (Python). Expertise in full-stack development using Node.js, ReactJS, and Next.js. Solid SQL experience across modelling, performance tuning, and data integration. Demonstrated experience building customer portals with aggregated or complex multi-source data. Experience with Azure and GCP cloud platforms. Exposure to Microsoft Sentinel and Google SecOps SIEM. Strong understanding of modern backend service design and frontend architecture. Desirable Experience Azure DevOps CI/CD. Vertex AI. MCP architecture and implementation. Strong understanding of secure engineering and cloud security principles.

Dynamics 365 Project Operations Functional Consultant - Dynamics 365 Finance and Operations, D365 FO, Project Operations, Project Management and Accounting, PMA, projects accounting, WBS, estimates, resource scheduling, time and expense, procurement for projects, intercompany projects, multi entity, multi currency, fixed price, milestones, revenue recognition, WIP, project invoicing, O2C, P2P, AR, AP, GL, TAX, UAT, cutover, training, continuous improvement. Join a trusted Microsoft Partner delivering outcomes for project based organisations. You will work across an existing D365 implementation to drive continuous improvement in project processes using either Project Operations or Project Management and Accounting. This is a hands on functional role covering discovery, fit gap, design, configuration, testing, training and cutover support. You will collaborate closely with a Solution Architect, technical teams and business stakeholders to stabilise, enhance and extend project capabilities tied into core finance. Main Responsibilities: Project delivery • Run discovery, fit gap and process design workshops across the projects lifecycle, from quotation and contracts through delivery and billing., • Produce clear deliverables including process maps, BRDs, FDDs, configuration workbooks, test scripts and training materials., • Plan and execute configuration for Project Operations or PMA, including project structures, pricing, cost rates, budgets, resourcing, time and expense, procurement for projects and billing., • Define and support data migration activities for project master and transactional data, working with technical teams., • Align projects with finance processes across GL, AR, AP, TAX, O2C and P2P., • Configure project billing scenarios, T and M, fixed price and milestone, revenue recognition and WIP., • Maintain traceable requirements, assumptions and decisions., • Provide regular status updates, risks and issues, and contribute to release planning., • Stakeholder engagement, • Work with project managers, project accountants, finance leads and resource managers to land process change., • Partner with developers and technical architects to shape extensions and integrations where required., • Solution Architect, design authority and oversight., • Practice and delivery leadership., • Technical Architects and Developers., • Project Managers, Project Controllers and Resource Managers., • Finance leadership, AR, AP and Tax., • Business SMEs and end users. Key Skills & Experience: • Degree or equivalent practical experience in a relevant field., • Microsoft certifications welcome, for example MB 300, MB 700 or Project Operations, but not required., • At least one end to end implementation on Project Operations or PMA., • Strong D365 Finance and Operations experience across core finance modules., • Proven delivery of functional consultant responsibilities, discovery to hypercare, within partner or end customer settings., • Hands on configuration for projects, project contracts and quotations, WBS and estimating, pricing and cost rates, budgeting and forecasts, resourcing and scheduling, time and expense, procurement for projects, project billing, revenue recognition and WIP., • Solid understanding of finance integration points, GL, AR, AP, tax and period close impacts., • Strong documentation, workshop facilitation, testing and training capability., • Consultative, organised and delivery focused., • Comfortable owning workshops, decisions and outcomes., • Collaborative team player who builds trust with business and technical stakeholders., • Proactive, hands on and able to work independently in a remote environment. Additional Information: • Short interview process., • Initial three month contract with realistic extension for a further six to twelve months based on performance and pipeline., • Outside IR35. Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

NetSuite Solution Architect – Solution Architect, NetSuite, P2P, O2C, R2R, FAM, WMS, supply chain, logistics, manufacturing, MRP, D2B, Design to Build, procure to pay, Order to Cash, Record to Report, Fixed asset management, accounting, Finance Consultant, Finance Functional Consultant, Senior Consultant, Senior principle consultant, Lead Netsuite Consultant, NetSuite Lead – Manchester, London, Surrey, Hampshire, Merseyside, Nottinghamshire, Derbyshire, Gloustershire, Berkshire, Middlesex, West Midlands, Leicestershire, Essex, Kent, Yorkshire, £80,000 - £100,000 per annum + Bonus Our global NetSuite partner clients are looking to appoint a NetSuite Solution Architect, driving end-to-end solution design and implementation across international projects. This is an exciting opportunity to shape innovative NetSuite solutions, collaborate with expert teams worldwide, and play a key role in digital transformation for a diverse global client base. This role will be a mix of working from home, the office and client sites. This is a great opportunity to join an ever-growing organisation, whilst working on the largest NetSuite clients. The role would suit a seasoned NetSuite professional with strong solution design expertise, excellent stakeholder management skills, and a passion for delivering scalable cloud ERP solutions across complex, multi-entity environments. Key Skills & Experience: • 7+ years as a NetSuite Consultant, preferably working in a consultancy environment, • 2+ years of NetSuite architecture design for custom NetSuite solutions, • Should have strong exposure to finance module processes implementation with multi-company multi-books, revenue recognition, and currency structure;, • Experience in architecting NetSuite integrations with third-party systems;, • Develop innovative solutions for our rapidly expanding client base across a range of industries., • Experience in leading business process design and discovery sessions, • Evaluate software purchases against SOW and provide GAP solutions., • Develop customised functional design documentation., • Knowledge of third-party vendors to enhance the overall solution, • Industry experience: at least 10 projects within the software, financial services, life sciences, advertising, media and publishing, retail, and hospitality verticals. Responsibilities: • Leading cross-functional teams in client-facing delivery roles, • Be involved in anywhere between 3-5 NetSuite implementation or optimisation projects simultaneously across industry verticals and business process areas as an SME, • Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches, • Being overall responsible for NetSuite ERP implementation from a technical, functional, and/or organisational change management standpoint;, • Raising theprofile ofthe team externallyby expanding theirnetwork, includingwith external bodies, • Leading business development activity, including writing client proposals, facilitating our show home or model office, preparing and delivering client pitches with support from the team, • Helping build our work pipeline alongside our dedicated partner and director teams, and helping deliver on our growth aspirations, • Reporting to a partner or director, you will deliver NetSuite-related work to a varied portfolio of organisations in the UK across different targeted industries., • Pushing the boundaries of what is possible, creating and leading new ideas and concepts through to fruition, and, • Building and maintaining deep and long-lasting relationships with client personnel. Location: Hybrid – UK Wide Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position, we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

About NGIS NGIS is a leading provider of geospatial solutions to organisations around the world. We deliver impact through the power of location technology, helping clients use spatial data to make better, faster, and more sustainable decisions. Our Software Engineering team builds, implements, and supports both customer-specific geospatial solutions and our own TraceMark Software as a Service products. TraceMark provides map-centric insights that drive impact across industries such as agriculture, sustainability, transport, and natural resources. Whether working on the TraceMark roadmap or a bespoke client solution, our engineers bring technical excellence, collaboration, and a shared passion for geospatial innovation to everything they build. About the Role The Senior Product Owner plays a pivotal role in delivering high-value solutions that meet the needs of NGIS’s customers and align with business strategy. This role bridges product ownership and project delivery, owning the product backlog while leading customer engagement throughout discovery, implementation, and release. The Senior Product Owner acts as the key interface between customers, internal stakeholders, and the delivery team, ensuring priorities are clear, delivery is well-structured, and every increment adds measurable value. The role will operate primarily within the EU, working remotely with a dedicated delivery team and coordinating closely with the Australian (WA) product and engineering teams. The Senior Product Owner plays a key role in bridging time zones and maintaining strong communication between regions to ensure seamless handover, aligned priorities, and continuous delivery. About You Qualifications Tertiary education in Business, IT, or a related discipline, or equivalent commercial experience and results. Experience • Minimum 5 years as a Product Owner, Product Manager, or Delivery Lead in an agile software environment., • Proven success leading a cross-functional delivery team and managing complex product backlogs., • Experience in customer-facing delivery and stakeholder engagement in enterprise or B2B contexts., • Experience in CPG, ESG, or sustainability-related domains is highly desirable., • Exposure to project delivery management is preferred., • Experience working with remote or globally distributed teams and managing across time zones is desirable. Skills • Excellent communication, facilitation, and presentation skills with technical and non-technical audiences., • Strong analytical and problem-solving capabilities., • Proficiency with backlog and delivery tools (Azure DevOps, Jira)., • Working knowledge of design and prototyping tools (Figma, Miro)., • Skilled in agile delivery practices (Scrum or Kanban) and modern product management methods. Objectives and Goals This role is critical to the success of NGIS’ TraceMark and related products, ensuring EU-based delivery teams contribute effectively to global product outcomes and customer success. Success in this role includes: • A clear, prioritised backlog and consistent delivery cadence., • High levels of customer satisfaction (NPS > 25) and proactive communication., • Reduced cycle time and delivery risk., • Growing customer adoption and measurable business value from delivered features., • Strong collaboration and knowledge sharing across global teams. Why Join NGIS? • Work with purpose, building technology that drives environmental and social impact., • Collaborate with talented engineers and geospatial experts across global teams., • Flexible working arrangements; option to opt-in to a 9-day fortnight., • Continuous learning culture with support for certification and professional growth., • Be part of an innovative company recognised for geospatial and cloud excellence. If you believe you have the skills and experience to excel in this role, we would like to hear from you.

Who are we? Airportr is re-architecting the way baggage moves through the world. We’re building the digital rails for baggage, transforming a legacy, manual process into a seamless, data-driven network that connects passengers, airlines, airports, and logistics partners in real time. Headquartered in London, we partner with some of the world’s leading airlines to deliver Baggage-as-a-Service, fully integrated into their booking and check-in journeys. Our platform is live across multiple European markets and expanding rapidly through strategic global partnerships that enable deployment across hundreds of airports and carriers. Airportr sits at the intersection of travel technology, logistics, and automation — combining deep operational know-how with modern engineering to solve one of air travel’s hardest problems at global scale. We’re on a mission to make baggage handling invisible: intelligent, automated, and effortlessly connected from doorstep to destination. You will define the technology, data and AI foundations that make this vision a global reality. What are we looking for? The Chief Technology Officer (CTO) holds a critical leadership position at Airportr. This role involves defining and executing the company's technology vision, strategy, and roadmap. As a vital member of the executive team, the CTO is directly responsible for ensuring the core platform's security, stability and its contribution to market leadership and global expansion. This pivotal role requires a proven and accomplished leader with a track record of successfully scaling technology infrastructure and building high-performing teams. You will lead our evolution from surface-level, bolt-on AI features to a deeply integrated AI-native platform—where data, models, and decisioning are embedded across the customer journey, logistics orchestration, and operational tooling to drive measurable step-changes in performance. This experience should ideally have been gained in a fast-paced, high-growth environment, with a preference for candidates from the travel or logistics technology sectors. The CTO will be instrumental in fostering innovation, managing technological risks, and aligning technology initiatives with the company's broader business objectives to maintain competitiveness in a rapidly evolving market. Key Responsibilities • Define the Scalable Architecture: Architect and continuously evolve a highly scalable, available, and secure platform capable of handling exponential transaction growth, complex logistics orchestration, and new global market entry., • Identify and integrate emerging technologies to drive product innovation and a distinct competitive advantage in the travel technology ecosystem., • Lead our shift from surface‑level AI features to deeply integrated, AI‑native capabilities across the platform. Embed intelligence into routing, demand forecasting, bag tracking, customer communication, and partner integrations—turning data into real‑time, adaptive decision systems that drive measurable operational and customer impact., • Own the entire security and compliance posture of the platform, ensuring continuous adherence to stringent global aviation regulations and data privacy laws. Implement guardrails for safety, bias, auditability, and data governance aligned with aviation and privacy regulations, with clear human-in-the-loop controls for critical operations., • End-to-End Platform Ownership: Oversee the full technical lifecycle of our core products: the customer e-commerce/mobile experience, the proprietary agent-facing logistics and regulatory compliant workflow apps, the real-time bag tracking system, and mission-critical airline/airport integration APIs., • Own the Data Platform: Lead the design and operation of Airportr’s data infrastructure ensuring reliable, governed data flows that power analytics, AI, and automation across the business., • Automation & Velocity: Embed automation at every layer—from infrastructure provisioning and CI/CD pipelines to testing, data workflows, and operational recovery—to enable rapid, safe, repeatable delivery. Ensure quality and resilience through DevOps principles and a bias for systems that run themselves., • Executive Strategy: As a member of the C-suite, translate business objectives and investor expectations into clear, actionable technical strategies and investment plans, effectively communicating the technology vision to the Board and external stakeholders., • Team Scaling & Culture: Lead, mentor, and rapidly scale a high-performing engineering, data, and IT team. Cultivate a culture of technical excellence, accountability, speed, and continuous learning, while attracting top-tier talent in a competitive market., • Budget & Resource Management: Manage the technology budget, making strategic trade-offs between innovation, operational maintenance, and cost optimisation to maximise runway and investment return. How we will measure impact Success will be evaluated based on the technology platform's strength, speed, and efficiency, specifically its capacity to scale securely and reliably. This will enable rapid innovation and demonstrable business results. The impact will be evident in quicker time-to-market, enhanced engineering velocity, and consistently high platform performance in terms of availability, latency, and stability. The platform must deliver a high ROI on engineering investment and healthy margins through automation, scaling efficiently across markets with robust security, compliance and cost discipline. Airportr's distinct technological advantages, including its integrations, data intelligence and automation, will serve as a competitive differentiator, guaranteeing resilience, scalability, and sustained market leadership. What will we need from you? • Proven experience in a senior technology leadership role, ideally as a CTO or VP/Director of Engineering, having directly managed and scaled a technology platform in a Series A/B+ startup or scale-up business., • Significant experience in the Travel Technology, Logistics Tech or Supply Chain sectors, with a deep understanding of the unique challenges of real-time, physical-world orchestration (e.g., route optimisation, mobile operations, physical asset tracking)., • Expertise in designing and managing complex, highly available, and secure systems in a Cloud environment, with a focus on microservices and API-first architecture for enterprise integration., • Demonstrated ability to navigate complex regulatory and compliance landscapes and build technology processes to meet these requirements., • A natural leader with exceptional skills in team development, cross-functional collaboration and communication with all stakeholders., • Strong strategic and business acumen, with a track record of driving business outcomes through technology innovation and efficient resource allocation.

Global CSIRT Senior Analyst Base Location: London or fully remote with occasional London travel, see our network of 20 offices nationally: ___ About KPMG International Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career. KPMG International helps set the strategy and protects the reputation of this global organization of independent professional services firms providing Audit, Tax and Advisory services. We deliver value to our member firms and drive positive change in the communities we serve. By joining us you will gain a unique understanding of how a global organization operates and work on projects that impact the whole organization. From setting standards and best practices to developing innovative tech- enabled solutions for clients, you'll be part of a global team changing the way our business operates. We look forward to welcoming you to our team. About this Global Group Global Technology & Knowledge The core services provided by Global Technology & Knowledge are more crucial than ever to our future, as we enable KPMG’s digital transformation, provide trusted technology services, ensure security across the network and accelerate our Collective Strategy. Our ways of working are based on the principles of customer-centricity, communities of expertise, an optimized delivery model, flexibility, a culture of empowerment, and fulfilling careers. We are organized under five new ‘domains’: Technology Portfolio Delivery, Global Enterprise Technology, Technology Strategy & Blueprint, Global Information Security Group and Business Operations. This is an exciting time for us as we continue to drive technology excellence at the heart of Collective Strategy v3.0, and our GT&K colleagues all play a pivotal role in making this a success. About this Team GISG (Global Information Security Group) is one of five domains within KPMG’s Global Technology & Knowledge group. GISG provides the information protection and technology infrastructure that secures KPMG’s technology environment and connects its network of member firms. GISG works with the other GT&K domains to ensure that appropriate security controls are in place for KPMG technology solutions. As part of the Global Information Security Group (GISG), the Information Security Services (ISS) team which includes the Global Security Operations Center (GSOC) helps defend KPMG and its clients from cyber attacks, through timely detection, investigation and remediation of potential threats. Role summary The Cyber Security Incident Response Manager plays a pivotal role in identifying, investigating, and managing cyber and data handling incidents within KPMG’s Global Information Security Services (ISS) function. ISS delivers and oversees critical cybersecurity capabilities—including Security Monitoring & Response (SMR), Vulnerability Assessment & Secure Development (VASD), and Cyber Threat Intelligence (CTI)—across Global, Global Functions, and the broader KPMG network of member firms. This position offers an exciting opportunity to join a progressive and innovation-driven security team, contributing directly to the evolution of the Cyber Security Incident Response Team (CSIRT) on a global scale. The role reports directly to the Global Cyber Security Incident Response (CSIRT) Lead. The ideal candidate will bring knowledge in Cyber incident response, data protection, and regulatory compliance, along with the ability to collaborate effectively across functions to reduce risk and strengthen KPMG’s global data security posture. Key Accountabilities Incident Detection & Response • Triage alerts reported by GSOC, Global functions and KPMGs network of member firms, including clients, supply chain and from Security tooling like DLP, CASB, XDR and SIEM., • Contribute to the investigation and response to cyber and data handling incidents, including misdirected emails, unauthorized data access, and policy violations., • Contribute to root cause analysis to determine the origin and impact of incidents., • Collaborate with teams across Legal, HR, Compliance, Global Enterprise Technology (GET), Global Functions, RSD and key Member Firms to ensure appropriate incident handling and communications aligned to best practises., • Contribute to the delivery of guidance and support on secure data handling practices., • Identify gaps in detection and response processes and recommend improvements., • Support the development and refinement of playbooks and standard operating procedures (SOPs) for cyber and data-related incidents., • Support security awareness initiatives related to data handling and incident management and reporting., • Contribute to the delivery of training to first-line responders and KPMG member firm security teams on incident escalation procedures. Experience / Knowledge / Qualification • Leadership & Strategic Experience, • Proven experience in incident response, preferably with a focus on data protection and privacy incidents within highly regulated industries such as professional services, finance, healthcare, or energy., • Have a strong background in incident response, data protection, and regulatory compliance, with the ability to work cross-functionally to mitigate risks and enhance our data security posture. Technical Expertise in Cybersecurity & Incident Response, • Experience with email security, cloud platforms, and endpoint protection., • Strong understanding of DLP, CASB, SIEM, XDR and other security monitoring tools., • Proven ability to manage and/or support response to complex security incidents and data breaches., • Strong troubleshooting and problem-solving skills, with the ability to remain calm and effective under pressure., • Risk, Governance & Regulatory Knowledge, • Strong understanding of cyber and data risk factors impacting information security., • Familiarity with data protection regulations (e.g., GDPR, HIPAA, CCPA)., • In-depth knowledge of cybersecurity regulations, standards, and best practices., • High level of integrity and professionalism, with a commitment to ethical conduct and confidentiality., • Ability to obtain and maintain security clearance where required., • Communication & Stakeholder Engagement, • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across diverse global stakeholders., • Strong analytical skills with the ability to assess and mitigate risks and influence decision-making at senior levels., • Education & Certifications, • Bachelor’s, Master’s, or PhD in Computing, Information Security, or a related field (or equivalent professional experience). Relevant certifications such as CISSP, CISM, GIAC (GCIH, GCFA), or CIPP are highly desirable. Agile/Flexible Working At KPMG International, we are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss individual requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. KPMG International's commitment to inclusion & diversity At KPMG International, we recognise that we need inclusion and diversity to be successful. We want to attract, retain and develop diverse talent at all levels. This means recruiting from the widest pool of talent across our network and beyond, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which empowers everyone to bring their whole selves to work. For additional support in applying, please click the clinks to find out more: • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Senior Dynamics 365 Functional Consultant • United Kingdom (Remote), • Dynamics 365 Customer Engagement (CE) - Sales, Customer Service, Field Service, or Marketing., • Clear progression path with regular performance and salary reviews., • £75,000–£80,000 base salary + excellent company benefits., • Paid professional development, including certifications and training. Areti are partnering with a leading, award-winning Microsoft Partner that is expanding its Dynamics 365 CE/CRM capability across the UK. With continued investment in people and technology, this organisation offers a genuine opportunity to step into a leadership role. We’re looking for a Senior Dynamics 365 (D365) Functional Consultant with strong Customer Engagement (CE) expertise to join a high-performing team and take ownership of delivering modern, high-impact Microsoft solutions. This position offers clear career progression with performance and salary reviews. What you’ll be doing: • Taking the lead on designing and architecting innovative Dynamics 365 CE/CRM and Power Platform solutions., • Running client workshops, shaping requirements, and translating them into robust functional and technical designs., • Advising on best-practice migrations and solution optimisation., • Keeping clients ahead of emerging D365 and AI capabilities, embedding new features into solution designs., • Delivering training and enabling successful user adoption., • Building strong client relationships and mentoring junior team members., • Supporting presales activities, including estimation, proposals, and SoWs. What you’ll bring: • Strong knowledge of Dynamics 365 CE/CRM and the wider Microsoft ecosystem., • Confidence in leading requirements gathering and business analysis., • Experience guiding end-to-end D365 project delivery. If you're a D365 Functional Consultant ready to step up, own your work, and build towards a leadership path within an organisation doing brilliant things - Areti would love to hear from you. 🌳🌳🌳 Areti Group – Climate positive tech recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit, leaving the world in a better place than we found it.

Power Platform Solution Architect – Shape the Future of Digital Transformation at Ultima Ready to design game-changing solutions that redefine what’s possible with Microsoft technology? As a Power Platform Solution Architect at Ultima, you’ll take the lead in crafting innovative, end-to-end solutions that empower our customers to transform the way they work. This is a senior, strategic role where your technical expertise, creativity, and leadership combine to make a real impact. You’ll be at the heart of complex projects — guiding clients, mentoring teams, and ensuring every solution delivers measurable value. Your work won’t just solve problems; it will elevate Ultima’s professional services capability and set new standards for what exceptional looks like. What you’ll be doing • Architect and deliver sophisticated Power Platform solutions that meet real business needs and stand up to technical scrutiny., • Lead dynamic customer workshops to uncover challenges and translate them into scalable, elegant designs., • Partner with sales teams on pre-sales engagements, shaping compelling proposals and presenting powerful solution visions., • Establish, refine, and champion best practices across the Power Platform team., • Mentor consultants and engineers, supporting their technical growth and career development., • Contribute to reusable assets, accelerators, and IP that strengthen Ultima’s market differentiation., • Deliver presentations, webinars, and Lunch & Learns showcasing your expertise and thought leadership., • Act as a trusted advisor on Microsoft 365 and Azure integrations, ensuring solutions work seamlessly across the ecosystem., • Deep, hands-on expertise in Power Apps, Power BI, Power Automate, and Dataverse., • Strong understanding of REST, OData, SOAP, XML, and JSON., • Experience with Git-based repositories and version control workflows., • Solid database design and architecture background., • Proven track record integrating Microsoft 365 with the Power Platform., • Proficiency in Azure DevOps and agile project tools (GitHub, Jira, etc.)., • Experience building custom code components (PCF, SPFx)., • Strong skills in SQL, JavaScript, TypeScript, PowerShell, HTML, and CSS., • Leadership experience on large-scale Power Platform transformations., • Microsoft certifications such as Solution Architect Expert, Developer Associate, or Enterprise Data Analyst. You’ll thrive in a culture built on commitment, collaboration, inclusion, innovation, and inspiration. Join us and help shape an environment where everyone belongs and excels.

Job Title: RPA Engineer Location: National (must be near to one of our Air IT Offices) Reporting to: Automation Manager Purpose: As part of our commitment to delivering innovative and efficient services, we are seeking a highly skilled and motivated RPA Engineer to join our growing team. As an RPA Engineer, you will play a pivotal role in driving process automation initiatives using cutting-edge tools and technologies, including Robotic Process Automation (RPA) and RMM, to improve operational efficiency and enhance customer satisfaction. As an RPA Engineer, you will be responsible for designing, developing, implementing, and maintaining automation solutions that optimise manual processes across various departments within our organisation. Your expertise in automation technologies, particularly RPA and RMM, will not only make us more efficient but significantly increase the speed of resolution for incidents and service requests. Moreover, automation will play a crucial role in improving our Service Level Agreement (SLA) performance, reducing human error, and ultimately elevating overall customer satisfaction. Duties and Responsibilities: • Design, develop, and support automation workflows using RPA and other automation platforms to streamline repetitive and time-consuming tasks across different business functions, • Collaborate with key stakeholders to analyse existing manual processes, identifying areas for automation, and defining automation requirements. Your insights will lead to improved SLA adherence and reduced response times, • Build and implement end-to-end automation solutions, ensuring seamless integration with existing systems and applications., • Conduct rigorous testing of automation workflows to ensure accuracy, reliability, and adherence to defined specifications. Thorough testing will result in increased efficiency and customer satisfaction, • Create detailed technical documentation of automation processes, including workflows, configurations, and standard operating procedures. Well-documented processes will facilitate knowledge sharing and contribute to better incident and request management, • Undertake ad hoc projects as directed to contribute effectively to the continuous improvement of the business and automation platforms, • Ensure any changes made to the automation platforms follow the change management process, ensuring testing and risk assessment of changes before release, • Maintain information security by complying with the company’s Information Security Management System (ISMS) and all relevant policies Qualifications, Knowledge and Experience: Essential: • GCSE Maths and English or equivalent, • Appropriate Microsoft certifications, • Excellent problem-solving abilities and attention to detail., • Windows client and server scripting knowledge and demonstratable experience, • PowerShell scripting experience across a large estate, • Hands-on experience of Microsoft Entra ID and Microsoft Azure, • Hands-on operational approach with the willingness to get involved with a range of business activities, • Strong analytical skills to assess complex processes and identify automation opportunities., • Excellent documentation skills, • Confidence to liaise with a range of stakeholders across the business, • Strong attention to detail, • Ability to prioritise a varied workload demonstrating good time management to comply with deadlines, • A continuous improvement mindset, • Excellent research and analyse skills, • Excellent verbal and written communication skills Desirable: • Knowledge of RPA technologies and tools, • Prior experience in IT managed services or similar industry, • Experience in administering and developing an RMM platform The Benefits Joining Air IT means unlocking a world of perks and opportunities, including: • Hybrid working options for a better work-life balance, • 25 days annual leave plus bank holidays, • Ongoing learning and development opportunities, • Cycle to work scheme and technology vouchers, • Enhanced family leave, • Celebration day - an additional day off each year to celebrate an occasion important to you, • Salary sacrifice pension, • 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact, • Company social events and competitions, • Discount and Cashback Scheme, • Group Income Protection, • Life Insurance, • EAP and Virtual GP Service At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.

HCL Technologies' Microsoft Business Applications Practice (MBAP) is currently hiring for a Microsoft D365 CE Solution Architect to join our award winning team in the UK. The D365 CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Comfortable in all aspects of delivery you should be capable of switching between leading customer facing functional workshops and a group of functional consultants, managing development teams (on and off-shore), and working with project and programme managers to effectively report on progress and risks and issues; to liaising with both internal and customer senior stakeholders – adjusting the approach and language as required for each interaction. Essential Functions • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities., • Leads functional workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as an interface/integration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads integration workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as data migration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads data migration workshops with customers, documents requirements and designs appropriate solutions., • Act as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice., • Provide required technical support to our customers during Dynamics 365 CRM implementations working with Dynamics 365 for Finance and Operations Architects on hybrid projects., • Write and review high level and detailed architecture documentation., • Create Solution, Functional and Technical Specifications documentation for the project., • Design, develop, review and test customized code for Dynamics 365 CRM. Desired Skills • At least 5 end-to-end full life cycle implementations of Dynamics 365, • Expert knowledge of at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service or Portals, • Knowledge and experience of Enterprise Application Integration and Architecture patterns, • Knowledge of UML, BPMN and ArchiMate desirable, • Able to manage or lead multiple large projects (6-24 months) with advanced organizational skills, • Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization, • Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process, • Advanced use of Microsoft Project, Excel, Word, and Visio HCL Technologies is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

The Job: 💻 Job Title: Support Specialist (1st Line) 🎨 Industry: Software House 🌍 Working Set-Up: Remote first - Candidates must be commutable to Newcastle for occasional team meetings and social events 💸 Salary - £30,000-£35,000 per annum 📋 Interview process: 2 stages The Role: Leo Technology have partnered with an exciting business who specialise in employee app and intranet solutions. Their award winning platform is on a mission to make communication simple and due to organic company growth, they're now looking to appoint a talented Support Specialist. This is a 1st Line Support role, where you'll be responsible for working alongside their Technical Support Lead to play a key role in delivering support to their customers. On a day to day basis, you'll provide technical support via email, phone, and chat to resolve technical problems efficiently and effectively, escalating complex issues to 2nd Line support where necessary. This is a fantastic opportunity for someone with a couple of years of support experience behind them who is looking for an exciting next step in their career! The Person: • Background working as a Technical Support Specialist or similar role, • Knowledge of computer systems, hardware, and software, • Problem-solving and troubleshooting skills, • Exceptional customer service and communication skills., • Experience with remote support tools and ticketing systems (Zendesk is desirable) Interview Process: • 2 stages Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Service Designer - Remote within the UK (travel to office once a month that is paid for) 6 month FTC that will be ongoing - up to £60,000 Overview We are looking for a Service Designer to join a growing digital team and play a key role in shaping end-to-end experiences across complex products and services. You’ll work collaboratively with multidisciplinary teams to understand user needs, map customer journeys, and design seamless services that deliver measurable impact. Key Responsibilities • Lead the design of end-to-end services, ensuring user needs are met across all touchpoints and channels, • Conduct user research and translate insights into actionable service design artefacts such as personas, journey maps, and blueprints, • Facilitate co-creation and design workshops with stakeholders and cross-functional teams, • Collaborate closely with Product Managers, UX/UI Designers, Developers, and Researchers to ensure consistency and alignment, • Identify opportunities for service improvement and innovation across existing customer experiences, • Define service design principles, frameworks, and standards to guide ongoing development, • Communicate design decisions clearly and persuasively to both technical and non-technical audiences, • Contribute to continuous improvement of design processes and methodologies Skills & Experience • Proven experience as a Service Designer or similar role in digital transformation, consultancy, or user-centred design environments, • Strong portfolio showcasing service design projects, from research through to implementation, • Proficient in creating service blueprints, journey maps, process flows, and experience prototypes, • Comfortable using tools such as Miro, Figma, Sketch, and other service design platforms., • Experience working in Agile or multidisciplinary teams, • Strong communication, facilitation, and stakeholder management skills, • Understanding of business strategy, digital technology, and user-centred design principles

CUSTOMER ONBOARDING SPECIALIST Business Community: Education & Training, supporting the UK, EMEA, and North America Location: UK Remote Reports to: Training Manager This is an exciting opportunity to join and be the first UK based Customer Onboarding Specialist! You’ll bring your passion for providing exceptional customer experiences to our customers, and play a pivotal role in our international expansion. As a pioneer for Customer Onboarding, this is a chance to build something new and make a difference. The Team: The Education and Training team is behind the University and customer training. Using our diverse skill set, we transform complex and technical subject matter into thoughtful and approachable content for customers and the broader quality community. Education provides value through increased adoption of the product suite. Our content promotes knowledge and application of product features, informs our customers about test automation strategy, empowers them to use our products confidently as part of our Synergy customer onboarding methodology, and raises visibility within the Salesforce testing community. The Role: The Customer Onboarding Specialist role will be the centre of enablement and product education in the UK, EMEA, and North America. You’ll guide customers through the configuration and implementation of our products, ensuring they swiftly see real value from them. You’ll use technical expertise, project management and consulting skills to deliver onboarding programs that meet each customer’s requirements. You’ll work across our Sales, Success and Service teams to provide solutions that drive customer adoption. Additionally, you’ll interact with customers in the Community forum by answering questions and sharing content. You’ll be training and certifying new consulting partners and internal hires, and working cross-functionally with other teams to keep content and materials updated. Key Responsibilities and Accountabilities: You’ll be responsible for: • Working with Sales to scope projects pre-contract and set clear onboarding expectations, • Planning and delivering end to end onboarding for new customers, acting as their primary point of contact, • Proactively identifying opportunities for customers to maximise ROI, • Hosting kick-off meetings with key stakeholders to agree project objectives, • Monitoring progress at checkpoints to ensure adoption and troubleshoot issues, • Enabling internal technical team members to provide external training to new and existing customers, • Staying current with updates and share these with customers and the community as appropriate, • Proactively take ownership of training materials and work with cross-functional teams to create training content as needed (i.e., Product and Engineering), • Continued self-growth and learning new topics relevant to customers (i.e., DevOps, integrations, AI, new technologies)., • Contributing largely to knowledge content and customer enablement through Forum engagement Required Capabilities: • Experience of onboarding customers remotely and on-site, • Background in customer-facing roles, and a Customer First approach, • Excellent communication, presentation and training skills, • Strong understanding of Quality Assurance and/or application Testing and its need, • Strong understanding of the Salesforce platform and experience working with it regularly, • Interpersonal and teamwork skills, able to establish strong working relationships with key stakeholders, • Ability to work proactively, • Ability to lead and own a project from start to finish Desired Capabilities: • DevOps knowledge, especially in the Salesforce ecosystem, • Want to make AI a reality for our customers, • Testing and/or QA experience, • product suite experience, • Salesforce experience

At Orange Logic, we’ve been solving complex content challenges for over two decades—driven by innovation, curiosity, and a passion for impact, our intelligent Digital Asset Management (DAM) system, Orange Logic Platform, empowers organizations across industries to manage, access, and leverage their digital assets more effectively. We’re not just building powerful software—we’re building a team of bold thinkers, collaborators, and problem-solvers who care deeply about delivering real value. The Production Support Engineer is responsible for troubleshooting, maintaining, and optimizing business-critical production applications and infrastructure. This role involves handling escalated issues from Level 1 support, performing detailed root cause analysis, supporting monthly maintenance activities, and ensuring SLA compliance. Your Role at Orange Logic: Application and System Support: • Administer and resolve application issues, provide timely updates, and perform root cause analysis., • Perform detailed troubleshooting, log analysis, and root cause investigations for application and infrastructure incidents., • Provide software application support, including monitoring, escalation, and incident response., • Assist in making infrastructure adjustments and improvements using Infrastructure as Code (IaC) tools such as Terraform and Ansible., • Collaborate with infrastructure teams to implement changes for scalability, security, and reliability., • Work within established Service Level Agreements (SLAs) to ensure timely issue response and resolution., • Develop, maintain, and document known issues, workarounds, and standard operating procedures (SOPs)., • Plan, schedule, and execute monthly maintenance activities on test and production servers, including patches, updates, and health checks., • Develop automation scripts and tools to improve operational support and reduce manual interventions., • Stay updated with emerging technologies and best practices in production support, DevOps, SRE, and cloud operations., • Participate in ongoing training and knowledge-sharing initiatives within the team. Ideal Qualifications: Technical Expertise: • Proficient in application troubleshooting, root cause analysis, and log diagnostics., • Experience with SQL queries and database management (primarily SQL Server)., • Knowledge of programming/scripting languages (Python, PowerShell, Bash)., • Hands-on experience with Infrastructure as Code tools such as Terraform and Ansible., • Familiarity with Azure/Google Cloud/Kubernetes are a plus but not required, • Familiar with middleware technologies such as IIS, Traefik, and ElasticSearch., • Understanding of networking concepts and web technologies (APIs, HTTP, DNS)., • Skilled in administering Windows and Linux systems through command-line interfaces., • Experienced with system monitoring, alerting tools, and incident response workflows., • Customer-focused mindset with a proactive approach to problem-solving., • Strong documentation, communication, and incident management skills., • Ability to work under pressure, prioritize tasks effectively, and adapt to fast-paced environments., • Familiarity with infrastructure security practices and compliance requirements., • Ability to guide and mentor junior team members during troubleshooting and support activities. Perks of joining the team: • Competitive compensation + benefits, • Remote Work Environment How to get started: If you're excited by meaningful challenges and want to build something that matters, we encourage you to apply! By submitting this application, I certify that all information provided herein is true, accurate, and complete to the best of my knowledge. I understand that any false or misleading information may result in disqualification from consideration or, if discovered after acceptance, may lead to immediate dismissal. Orange Logic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. We respect your privacy. Learn more about how we handle applicant data in our ___.

About NGIS NGIS is a leading provider of geospatial solutions to organisations around the world. We deliver impact through the power of location technology, helping clients use spatial data to make better, faster, and more sustainable decisions. Our Software Engineering team builds, implements, and supports both customer-specific geospatial solutions and our own TraceMark Software as a Service products. TraceMark provides map-centric insights that drive impact across industries such as agriculture, sustainability, transport, and natural resources. Whether working on the TraceMark roadmap or a bespoke client solution, our engineers bring technical excellence, collaboration, and a shared passion for geospatial innovation to everything they build. The Opportunity We are looking for a Senior Software Engineer to lead the design and implementation of significant product features and customer solution components. In this role, you will provide technical direction within projects, contribute to architectural decisions, and mentor others to grow the team’s technical capability. You will be a trusted technical lead and accountable for delivering high-quality, scalable solutions that align with NGIS’s engineering standards and customer outcomes. About You • 7+ years in professional software development, delivering web or cloud applications., • Full-stack development and system design expertise., • Strong object-oriented and asynchronous programming skills., • Experience with relational databases, APIs, and cloud-hosted architectures., • Proficiency with Git (GitHub, Bitbucket) and CI/CD workflows., • Experience leading, mentoring, and collaborating within agile teams., • Excellent written and verbal communication skills. Key Strengths • Technical Excellence: Builds scalable, secure, and maintainable systems., • Accountability: Owns delivery end-to-end, anticipating risks and dependencies., • Problem Solving: Tackles complex challenges pragmatically., • Collaboration: Communicates clearly and builds strong relationships., • Learning Mindset: Continuously improves skills and shares knowledge., • Quality Focus: Champions high standards in testing, security, and performance. Technical Leadership • Lead design and development of complex features, modules, and integrations., • Translate requirements into scalable solutions aligned with architecture., • Contribute to sprint planning, estimations, and release activities., • Write, test, and document maintainable, high-quality code., • Participate in architecture reviews and improvement initiatives. The following skills are highly regarded • Hands-on experience with Angular, React, or TypeScript., • Familiarity with .NET and cloud platforms (GCP, AWS, Azure)., • Exposure to geospatial or data-driven applications., • Experience contributing to system architecture or infrastructure design. Why Join NGIS? • Work with purpose, building technology that drives environmental and social impact., • Collaborate with talented engineers and geospatial experts across global teams., • Flexible working arrangements; option to opt-in to a 9-day fortnight., • Continuous learning culture with support for certification and professional growth., • Be part of an innovative company recognised for geospatial and cloud excellence. Excited by this opportunity? Apply today, we would love to hear from you!

Lead Digital Analytics Consultant Fully Remote in The UK £70,000-£90,000 + Bonus The Company A leading digital analytics consultancy with a full-service offering across insight, implementation, and CRO is seeking a Lead Digital Analytics Consultant for their Adobe practice! The company partners with major brands to deliver measurable value through advanced analytics strategies, implementations, and optimisation programmes. They are expanding into product/app analytics (e.g. Amplitude) and Customer Data Platforms (CDPs), and are continuing to grow and scale at pace! Team & Structure • Role sits in the Strategy & Delivery team., • Works closely with technical specialists and other client-facing consultants, • Role reports directly to the COO The Role The role incorporates strong Adobe Analytics experience with client management Key Responsibilities: • Act as the Adobe Analytics subject matter expert; you’ll need the ability to lead on end-to-end implementations, • Ability to translate business requirements into technical architecture and delivery roadmaps, • Lead client-facing engagements: presentations, issue resolution, and insight delivery, • Drive internal process improvement and delivery standards Your Skills & Experience • Adobe Analytics SME (+ wider Adobe stack expertise), • Strong client communication and stakeholder management skills, • High energy, curiosity, and a proactive, solutions-focused mindset The Benefits • £70,000-£90,000 (DOE), • Remote-first role – 1x day a month to London (expensed), • Bonus How To Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

👉BUILDING MANAGER - COMMERCIAL 📍LIVERPOOL 💸Salary: ranging from £35,000-£38,000 for the right candidate We are seeking an experienced and highly motivated Building Manager to oversee the day-to-day operations of a prestigious multi-tenanted commercial property. The successful candidate will deliver exceptional building management services, aligning with client strategies and operational platforms to ensure the highest standards of service, safety, and performance. Key Responsibilities • Manage all aspects of the day-to-day running and maintenance of the building, ensuring seamless service delivery and operational excellence., • Lead, supervise, and develop on-site staff and contractors to achieve and maintain outstanding standards., • Maintain strong occupier relationships, ensuring a deep understanding of tenants’ professional cultures, operational needs, and expectations., • Oversee hard and soft service contractors, ensuring full compliance with SLAs, KPIs, and best practices., • Manage service charge budgets, reporting and forecasting accurately in line with client requirements., • Deliver and monitor fit-out projects, retendering processes, and planned maintenance programmes., • Drive ESG (Environmental, Social, and Governance) initiatives in line with corporate sustainability goals., • Ensure full compliance with Health & Safety legislation and company policies., • Build and maintain strong relationships with key stakeholders, including local authorities, police, and community groups., • Lead recruitment, appraisals, and development of team members to foster a positive and high-performing culture., • Uphold a strong commitment to customer service excellence through proactive communication and problem-solving. About You • Proven experience managing multi-tenanted commercial buildings or similar environments., • Strong background in contractor management (hard and soft services)., • Demonstrable experience with service charge budgeting, project delivery, and retendering., • Knowledge and practical experience in ESG initiatives and sustainability reporting., • Excellent communication, leadership, and organisational skills., • A proactive approach to health & safety, compliance, and stakeholder engagement., • A passion for delivering exceptional customer service and operational excellence. Why Apply? This is an exciting opportunity to play a pivotal role in the success of a landmark property, working alongside a dynamic team and a supportive client who values innovation, professionalism, and continuous improvement. If you’re an accomplished Building Manager looking for your next challenge, we’d love to hear from you. Please send your CV to

Senior Azure Platform Engineer Fully Remote £57,500 + 10% on call allowance The Senior Engineer role is a hands-on technical position where you’ll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You’ll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence. You’ll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks. As a senior member of the team, you’ll be expected to work autonomously, coach and support other engineers, and help shape technical standards within the team. Key Responsibilities • Act as an escalation point for complex technical issues across customer environments., • Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting., • Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation., • Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations., • Coach and support engineers to develop their technical capability and troubleshooting approach., • Participate in the paid on-call rota, providing out-of-hours escalation support., • Maintain and enhance certifications across core Microsoft technologies, staying current with new features and best practices. Core Skills & Experience • Strong hands-on experience supporting Microsoft Azure environments., • Proven ability to work autonomously, taking ownership of technical problems through to resolution., • Excellent troubleshooting and diagnostic skills across cloud environments., • Strong communication and documentation skills, able to articulate technical detail clearly to both technical and non-technical audiences., • Experience coaching peers and contributing to a collaborative, high-performance culture., • Understanding of operational governance, SLAs, and the commercial impact of technical decisions., • Proven track record of delivery service improvement or automation initiatives., • Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills • Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity)., • AZ-104 and AZ-305 desirable., • Skilled in scripting and automation (PowerShell required; Bicep/Terraform desirable)., • Experience with Azure monitoring and observability (Azure Monitor, Log Analytics, Datadog)., • Familiar with backup, disaster recovery, and business continuity tooling (Azure Backup, RSV, ASR)., • Strong working knowledge of networking concepts (VNets, VPNs, ExpressRoute, NSGs, Firewalls, WAFs, route tables)., • Experience with Azure networking at scale (VWAN, Private DNS Resolver, Private Link, and network troubleshooting using Network Watcher)., • Experience with Azure RBAC, PIM, and least-privilege access design., • Experience with Azure Storage and File Services, including Azure NetApp Files, snapshots, and backups., • Understanding of Infrastructure as Code principles and deployment automation (ARM, Bicep, Terraform)., • Experience with Azure cost management and governance (budgets, policies, tagging standards)., • Experience with virtualisation platforms such as Hyper-V, VMware, or vCloud. Bonus skills • Experience with Azure API Management, including policy configuration and integration with Front Door and/or Application Gateway., • Experience with Azure Front Door, Application Gateway, and Traffic Manager., • Experience with automation frameworks such as Ansible or DSC., • Experience with Azure DevOps pipelines., • Linux administration., • Supporting bespoke applications and customer-specific services., • Experience with Kubernetes or container-based deployments., • Basic SQL Server or Azure SQL administration. Additional Requirements Successful candidates will be required to undergo NPPV3 and SC background checks as part of the role. These are completed after starting employment. Candidates may be required to support customer change windows or planned maintenance activities outside of core hours.

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers. ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customization and consumer differentiation. Job Description: The Commodity Lead is part of a service-oriented, Shared Services team that creates sustainable competitive advantage for ProAmpac and its customers. In this role, the incumbent will work collaboratively with stakeholders to consistently develop socially responsible, cost effective and innovative supply management solutions that are aligned to our customers’ changing needs. The incumbent will be responsible for leading and implementing the sourcing/procurement of one, or several, major commodity spends, (i.e. Resins, Films and other assigned commodities) for ProAmpac to achieve improvements in total cost of ownership, working capital and business financial goals. The incumbent will use a structured strategic sourcing process to drive the activities involved in supplier discovery, supplier selection, and supplier development and supplier relationship management. This role involves working closely with cross functional teams to achieve strategic sourcing objectives for the commodities. Requirements: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions. Knows and follows all safety policies and procedures. Ensures that co-workers are also following safety rules. • Commitment, awareness and involvement pertaining to ISO (policy, standards, procedures, etc.) and food safety practices (GMPs, procedures, etc.) are requirements of all employees., • Develops, documents and communicates commodity sourcing strategies and action plans that are aligned to the organization’s business objectives and based on a deep understanding of the commodity supply markets., • Responsible for executing the Strategic Sourcing Process and ensuring consistent application across all key assigned commodities., • Develop and execute plans based on key sourcing levers (Global Sourcing, Best Price Evaluation, Volume Aggregation, and Value Engineering/Value Analysis) that deliver improvements in Total Cost of Ownership or Total Landed Cost., • Negotiates supply contracts that meet the business needs including terms, pricing, volume agreements, inventory management strategies, competitive benchmarks, performance, and annual cost reductions., • Works with cross functional team members to develop and manage supplier relationships in order to obtain the best value in terms of quality, service, innovation and cost. Monitors and manages supplier performance using clearly defined objectives and metrics., • Champions the development of risk analysis, assessment and mitigation plans that minimize service disruptions to the customer. This includes monitoring and managing material supply to protect against short term disruptions, ensuring that the supply base has capacity to meet ProAmpac’s highest short-term requirements and long-term growth needs, and negotiating effective inventory/service programs with the supply base., • Works collaboratively with Product Development, Sales, Quality and Manufacturing in sourcing new raw materials and selection of new suppliers to support new growth initiatives., • Provides timely forecast for key commodities and market outlook to keep organization informed of key cost changes; tracks variations from annual forecast process., • Liaise with Global Sourcing Team Leads to focus opportunity for Global-scale procurement, where it is suitable., • To present benefits and opportunities clearly to Procurement Leadership, gaining approval and sign off from Sourcing Leadership of new contracts., • To work with Finance Optimization Team to present savings achieved and engage when requested over monitoring savings tracked., • Secure NDA’s where appropriate, and wholistic approach to ensuring correct protection of ProAmpac sensitive data., • To liaise with ProAmpac’s Legal Department over Contractual Terms, working with Procurement Director to ensure most beneficial terms for ProAmpac., • Proactively establishes and implements countermeasures to address negative market trends and missed performance objectives., • Works with our Quality Department and our suppliers to establish better supplier relationships and improve product performance., • Works with cross functional teams, both internal and internal/external, to facilitate process and procedures that support the organizations goals., • Demonstrates appropriate attitude in all dealings with coworkers, customers, and suppliers., • To have long term viewpoint of Sourcing/Procurement, building upon strategic partnerships highlighted by Leadership Team from a Global perspective., • Other duties as assigned., • Strong leadership and persuasive communication skills, • Solid operational management and general business skills, • Strong negotiation skills to use for large commercial deals, • Good IT skills (Microsoft Office), • Familiarity with relevant legislative and regulatory requirements, as well as understanding of standard contractual terms and conditions to mitigate legal risk, • Strategic mindset and problem-solving skills, • Knowledge of enterprise risk management and business continuity planning, • Analytical mindset, but also creativity to seek, encourage and find non-traditional approaches that have historically “boxed-in” procurement, • Bias for action, results orientation Qualifications: • University Bachelors degree preferred, (BA) or alternatively our University partnership programs., • 3 – 5 years demonstrated knowledge and experience in sourcing a major commodity group, or procurement role, • Purchasing Order System experience (e.g. Ariba, SAP, Oracle)., • C.P.M. (Certified Purchasing Manager) certification or Equivalent preferred., • Ability to travel 15 – 25% of the time, nationally or internationally as required. How to Apply: Please confirm your interest in writing including a brief overview of why you should be considered for the role.

Project Manager – Utility-Scale BESS Construction UK - (with regular travel across UK & Nordics) Salary Negotiable DOE We’re looking for an experienced Project Manager to take ownership of complex battery energy storage projects for a global leader in power conversion and battery storage solutions. You’ll be at the heart of the energy transition, delivering utility-scale BESS projects that improve grid stability, support renewables and move us towards a more sustainable, electrified future. The opportunity In this role, you’ll be responsible for end-to-end delivery of BESS projects across the UK and Northern Europe. From contract handover through to commissioning, you’ll make sure every project is delivered safely, on time, within budget and to the agreed scope and quality standards. For some programmes you’ll run multiple projects in parallel, juggling priorities while keeping stakeholders informed and aligned. You’ll be the “execution face” of the business for your projects – the person customers look to for clarity, answers and leadership. Internally, you’ll work closely with engineering, field service, procurement, operations and senior management to coordinate resources, manage risks and keep delivery on track. This is a UK-based role with frequent travel – typically around 30% – across the UK, Ireland, the Nordics and occasionally wider Europe to attend site meetings, customer reviews and key project milestones. What you’ll be doing You’ll take full ownership of your portfolio of BESS projects, including planning, execution and reporting. That means translating contract requirements into clear project plans, tracking progress against milestones, managing variations and keeping a close eye on financial performance and margins. You’ll lead cross-functional project teams, making sure everyone understands what success looks like and what needs to be done by whom and when. You’ll use established project management tools and systems to monitor progress, manage risk, escalate issues early and propose practical solutions when challenges arise. A key part of the role will be building strong relationships with customers. You’ll host regular progress meetings, provide clear, honest updates and work collaboratively to resolve any issues. Internally, you’ll brief stakeholders on contractual obligations, critical paths and any potential bottlenecks so there are no surprises as projects move through design, manufacturing, installation and commissioning. What we’re looking for You’re an experienced Project Manager who is comfortable running large, complex projects in the energy, power, industrial or related sectors. You bring a strong mix of technical understanding and commercial awareness, and you’re used to operating in environments where safety, quality and reliability are non-negotiable. You’re likely to have a degree in Electrical or Electronic Engineering (or a closely related discipline) and at least five years’ experience managing large-scale projects with multiple stakeholders and suppliers. Experience with electrical systems, controls, power electronics or battery systems will help you hit the ground running. You should be confident using modern project management tools and enterprise systems – for example MS Project, Project Server, SharePoint and Power BI – and comfortable working within SAP or Oracle environments. A working knowledge of relevant standards and codes (such as IEC and NFPA) will be a strong advantage. Personally, you’re an excellent communicator, comfortable holding your own in technical discussions and senior customer meetings. You’re organised, decisive and able to manage competing demands without losing sight of the bigger picture. You’re naturally solutions-focused, resilient under pressure and equally happy working independently or as part of a wider team. Fluency in written and spoken English is essential. What’s on offer You’ll be joining an established, international business recognised as a leading integrator of battery storage systems and power quality solutions. The team designs and delivers electric power and control systems, motors and generators, and turnkey engineering, installation and commissioning for customers across a range of industries. In return, you can expect a competitive salary and benefits package, the chance to shape flagship BESS projects, and genuine career development opportunities within a global organisation committed to innovation and sustainability. If you’re an experienced Project Manager with a background in energy or industrial projects and you’re excited by the idea of leading grid-scale BESS projects across the UK and Northern Europe, we’d love to hear from you.

At Emerald Clinical, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing. Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health. At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need. Why Join Us? At our core, Emerald Clinical is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you’ll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide. Here’s what makes us stand out: • Purpose-Driven Work: You’ll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology., • Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial., • Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges. About the Role The Clinical Lead is responsible for management & coordination of all clinical study management activities for assigned studies per the contracted Scope of Work (SOW), study startup activities including site selection, study team management, and project timelines for Emerald Clinical. The Clinical Lead works closely with Project Leader (PL) and may support the sponsor, investigators, and appropriate staff in each department of Emerald Clinical as needed to help launch and complete the study. The Clinical Lead will lead the clinical operation team (eg. CRAs) to manage trials and sites and have responsibility for assisting the PL with timelines and budget adherence with each trial. The Clinical Lead also works closely with the PL and Clinical Trial Assistant (CTA) / Clinical Trial Specialist (CTS) during study startup to manage site feasibility and selection process. As part of the site management responsibilities, the Clinical Lead manages the CRA activities under PL's supervision, reviews trip reports and expense reports as needed, and may assist with the performance of site qualification, site initiation, co-monitoring and/or close-out visits as needed. The Clinical Lead is responsible for demonstrating professional demeanour and maintaining confidentiality in all interactions with both internal and external contacts. Your Responsibilities Clinical Management • Facilitate site selection through feasibility questionnaire process, including input or creation of feasibility questionnaire in collaboration with the sponsors as outlined in the CMP or other study plans, • Oversight of protocol administration including pre-study work, initiation of sites, ongoing progress of trial and close out of sites, including development of study specific forms, annotated reports and customizing templates, as appropriate, • Track and manage clinical management team performance, • Working with the CRAs to ensure site protocol adherence and query resolution. Team Leadership • All clinical activities must be conducted in accordance with project specific documentation, applicable SOPs, ICH GCP and applicable country regulatory requirements., • Maintain effective professional relationships with external customers, investigators and vendors., • Maintain effective professional relationships with internal project team including those providing academic input., • Provide clear guidance to clinical operation team on clinical specific deliverables as agreed with PL., • A Clinical Lead may also continue to undertake site management and monitoring, if they have had previous experience carrying out these tasks on an as needed basis., • Collaborate with the study assigned PL to continually assess study team resourcing needs and make adjustments as needed, identifying if added resources are Out of Scope (OOS) leading to a change order. Financial and Contractual Management • Assist PL to analyze monthly financial reports for clinical aspect to identify trends and reasons behind figures, escalate as required . • Ensure PL understand all clinical aspects of their project finance responsibilities and follow appropriate escalation pathways. Maintain clinical aspects in utilization, revenue forecast and recognition identify and implement strategies for improvement (if required) and escalate any significant concerns to management • Maintain gross margin across allocated projects to meet organizational goals., • Review forecasts for all allocated projects for the clinical aspect in consultation with each allocated PL as needed, during month end billing and Project Finance Analyst meetings at least. Data Management • Ensure the accurate completion and timely collection of data, • Ensure data quality, accuracy, completeness and timely data completion, • Ensure complete and efficient resolution of data queries • Manage the study to ensure adherence with all protocol, SOPs, regulations &, • ICH-GCP • Ensure distribution and collection of essential documents, reports and study materials and products to and from clinical sites Customer Focus and Business Development, • Initiate and maintain high level relationships with internal and external stakeholders, including trial sponsor staff, key opinion leaders, hospitals, professional societies and associations where required., • Assist PL to review and contribute to scope change proposals for clinical aspects prior to finalisation and sponsor review, • Provide technical advice and suggestions for process improvement to other areas of Emerald Clinical as required, • May participate in bid defense presentations for clinical service in partnership with Business Development and may lead the presentation for smaller, less complex regional studies. Quality Management • Ensure the clinical management in the allocated projects are conducted in accordance with the Emerald Clinical Quality Management Strategy., • In the event of an audit and/or inspection work with key project team members to ensure inspection/audit readiness and complete follow-up for all team members, • Ensure compliance with file reviews plan and documentation as specified by Sponsor and/or Emerald Clinical, • Ensure co-monitoring activities conducted in accordance with Sponsor and/or Emerald Clinical requirements. About You Educated to degree level in pharmacy, medical, nursing, biological science, or other health-related disciplines or equivalent relevant experience. • Prior CRA experience preferred, with at least 5 years of monitoring, trial coordination or relevant industry experience, • Excellent working knowledge of, and ability to implement project activities in accordance with, ICH/GCP and all applicable regulations and guidelines in the relevant regions. Competencies • Fluent in written and spoken English, • Must have exceptional communication skills in both verbal and written form • Must have excellent organizational and time management skills, • Must be skilled in the area of delegation and task follow-up, • Must be able to prioritize multiple projects and tasks and coordinate these efforts • Must be able to work on complex projects involving various research and ancillary entities • Must be able to promote a positive customer service attitude with Sponsors and maintain positive working relationships with internal and external staff (team player), • Must maintain overall professionalism. Additional requirements • Experience working across multiple therapeutic areas. • Ability and willingness to travel domestically & globally (up to 25%, as require. What We Offer We understand that great work happens when people feel valued and supported. That’s why we provide: • Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience., • Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role., • Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role., • Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events., • Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients. Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Technical Manager Hybrid role with travel Job ref: AZ /64440 Role Purpose & Context: The Technical Manager will lead the development and delivery of technical expertise across the sales and wider commercial teams, ensuring a best-in-class service for our customers. This role is responsible for maintaining compliance with industry standards, managing and developing our technical resources, and fostering strong relationships with internal and external stakeholders. Additionally, the Technical Manager will engage in technical lobbying and industry networking to continuously enhance industry-specific knowledge to drive business improvement. Additionally, the Technical Manager holds leadership and accountability for ensuring the successful delivery of projects aligned with business objectives, on time and within budget. Key Accountabilities Technical Support Operate and continuously improve the technical helpdesk to provide expert support to internal teams, customers, and partners. Deliver tailored solutions including tapered insulation layouts, thermal calculations, component schedules, roof measurements, drainage assessments, and site evaluations. Ensure technical excellence to facilitate sales and enhance customer experience. Technical Specifications, Manuals and Documentation Translate market and customer requirements into clear, accurate technical specifications and documentation. Collaborate with stakeholders to gather and validate data, ensuring products are fit for purpose and compliant with relevant standards. Technical Advocacy Represent the business in industry forums and committees to influence technical standards, legislation, and market positioning. Proactively monitor and shape regulatory developments to support strategic objectives. Certification Lead and coordinate product and system certification processes at national and international levels. Manage testing logistics, execution, and documentation to ensure compliance and market readiness. Knowledge Management Develop, maintain, and share technical expertise across environmental, fire safety, and regulatory domains. Ensure knowledge is current and accessible through continuous learning and structured documentation. Technical Training Design and deliver impactful technical training for internal teams and external stakeholders. Tailor content to audience needs, ensuring deep understanding of product applications and installation best practices. Customer Complaints Provide expert technical analysis to resolve customer complaints and queries. Conduct site visits and documentation reviews to identify root causes and recommend corrective actions. Competition Conduct technical benchmarking and market analysis of competitor products. Generate insights to inform strategic decisions and identify opportunities for innovation and differentiation. Product Development Pro-actively collaborate to translate customer needs into viable technical solutions. Ensure alignment with manufacturing capabilities, cost constraints, and regulatory standards. Leadership & People Management Build and lead a high-performing technical team through coaching, mentoring, and succession planning. Foster an inclusive culture that values diverse perspectives and continuous development. Skills and Competencies: Education & Experience: A degree / equivalent qualification / equivalent experience in a building-related technical discipline, ideally supported by ongoing professional development through workplace experience and external learning Typically 5+ years’ of relevant industry experience, though equivalent experience demonstrating the required competencies will also be considered, with a proven track record of applying technical expertise in commercial environments Technical knowledge/ expertise: Deep understanding of insulation systems, building regulations, and relevant industry standards Demonstrated ability to translate complex technical information into practical solutions for commercial and customer-facing teams. Experience in managing technical projects, including R&D programmes, from concept to delivery. Core Competencies: Strategic Decision-Making: Able to make informed, data-driven decisions that balance technical integrity with commercial impact Influencing & Communication: Strong interpersonal skills with the ability to influence internal stakeholders and external partners, including customers and industry bodies. Leadership & People Management: Proven ability to lead and develop technical teams, fostering a culture of collaboration, innovation, and continuous improvement. Project Delivery: Skilled in managing multiple projects simultaneously, ensuring delivery within scope, time, and budget constraints. Internal & External Contacts: To ensure technical alignment, provide expert support, and contribute to cross-functional collaboration on product development, compliance, and customer solutions. External Contacts: Technical contacts within customer accounts or technical working bodies To lead and collaborate on product development testing and certification processes. To ensure timely delivery on projects. To build technical capability, support customer interactions. To maintain compliance, contribute to technical lobbying, and stay informed of regulatory developments. For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders. For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application. To apply please contact Andy Zanin 0044 (0) 1789 207070 CONNECT WITH ME ON LINKEDIN. Why select Listgrove? · Five Decades of Market Intelligence · Unrivalled Industry Networks · Recognised International brand · HR Qualified Professionals To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page. Throughout 2025, you can meet with Listgrove at the following exhibitions: Packaging Innovations, JEC World, European Coatings Show, Kunststoffenbeurs, K2025, Plastics Live Ireland Performance through People. Please visit for more information on our services, global success and testimonials. Listgrove Limited Registered in England No: 01197713

Set in the heart of Liverpool city centre, Quirky Quarter is a popular visitor attraction well loved by locals and tourists alike. As we continue to grow with a new corporate events space almost ready to market, we're looking for a driven Sales & Events Manager to promote, lead and coordinate all aspects of sales and event management across the business. This is a newly created and unique role with the opportunity to work both independently and as part of a small team to establish a new event space within the city centre. A realistic and achievable bonus scheme will also be included. The Role: This is a hands-on, multi-skiled position where you’ll take full ownership of the events process, from initial enquiry and conversion to on-the-day execution. You'll work closely with the general manager to ensure each event runs smoothly, while hitting sales targets and maximising revenue opportunities. The role will also include all marketing and promotion of both sides of the events and visitor attraction businesses. It is essential that you have a knowledge of the city and its corporate market. Responsibilities Key Responsibilities: • Drive and manage inbound and outbound sales for private hires, parties, corporate bookings, and seasonal events, • Coordinate all event logistics, acting as the main point of contact from enquiry through to delivery, • Work closely with the venue manager and operations to ensure exceptional customer service and smooth execution, • Create and update event packages and promotional materials, • Manage database, follow-up processes, and booking systems, • Create regular content and posts for social media account, • Produce accurate forecasting and monthly reports for senior management, • Represent the business at industry events and networking opportunities What We're Looking For: • Proven experience in sales and event coordination, within hospitality, • Ability to manage multiple sites and adapt to varying venue styles and client needs, • Strong organisational and communication skills, • Target-driven mindset with a customer-first approach, • Proficiency in using booking systems and Microsoft Office, • Opportunity to earn commission from a generous bonus scheme, • Autonomy and support to grow your own sales Work Location: In person Qualifications Additional Information: Proof of eligibility to work within the UK is required and applicants must live within easy travelling distance from Quirky Quarter. Job Types: Full-time, Permanent Benefits: • Company pension, • Employee discount, • Monday to Friday, • Sales: 3 years (Essential)

SAP GRC Lead Consultant About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The SAP GRC Lead role is a key role within the NTT DATA Business Solutions (NDBS) Supply Chain Management practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As an Expert you will support customer engagements and perform delivery of the SAP R&A solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core SAP S/4Hana and non-SAP solutions. Duties/Responsibilities: • Work closely with customer and project teams to translate business requirements into a solution that takes advantage of the SAP GRC capabilities within the overall solution landscape. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business., • Provide thought leadership to NDBS and its customers focused on Security strategy, based on SAP GRC Architecture, SAP R&A solutions and the SAP R&A product roadmap., • Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NDBS remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective., • Recognise potential for repeat and extended business with respect to the end-to-end service offer by NDBS and provide comprehensive input. Support NDBS to grow our business by being alert to the customer opportunities that present themselves., • Have strength and depth in delivery and configuration expertise in the following;, • SAP GRC, • SAP Fiori, • Core SAP Roles & Authorisations Functionality, • SAP IAG, • You will support the implementation and use of Governance, Risk and Compliance (GRC /AIG solutions) in the customer’s IT infrastructure., • You will help our clients to ensure that international standards and internal specifications for the implementation of data protection (GDPR) and compliance regulations are met. Required Skills/Abilities: • Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within the SAP GRC & R&A solution field of expertise., • Proven and demonstrable track record of successfully delivering customer projects and providing SAP R&A solutions for the resolution of complex requirements., • Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NDBS locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise., • Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador., • Makes solid and reliable decisions in complex environments., • Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge using a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE • The successful candidate will be able to demonstrate at least 6+ years of professional experience working within a SAP GRC & SAP R&A consulting environment. Experience working with a value added re-seller or software house would be advantageous., • Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of between 2 and 4 full project lifecycles Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively. Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation. "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees) Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones. Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits. Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances. Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc. Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity. Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Senior Security Assessor – UK Region ControlCase is seeking a Senior Security Assessor (QSA) based in the UK with strong, up-to-date experience in IT security assessment and auditing. In this role, you will work directly with client organizations and their teams to assess their IT environments against a wide range of industry standards and regulations, including PCI DSS, ISO 27001/2, GDPR, NIS2, DORA, and other relevant EU frameworks or regulations. Your primary responsibilities will include collaborating closely with stakeholders, supporting the consulting engagements, conducting comprehensive security assessments, and ensuring compliance with current industry and regulatory requirements. Fluency in German and/or Spanish preferred. What does ControlCase offer? ControlCase is a global service provider and innovator in the use of Compliance as a Service (CaaS) so that businesses can meet regulatory compliance mandates with efficiency and cost effectiveness. Working at ControlCase means becoming part of a team that makes a real difference. You'll have the chance to work on projects that have a significant impact on our clients and in an organization that believes in investing in our employees' growth and development through continuous learning. You'll have access to training programs, mentorship opportunities, and other resources to help you expand your skills and expertise. At ControlCase, we prioritize the empowerment of our employees by furnishing them with the tools needed for success. Experience the autonomy of a fully remote work environment, complete with a company-provided computer, monitor, and peripherals. We offer mileage and travel reimbursement for business obligations. Additional benefits include phone/internet reimbursement, paid vacation (PTO) per year, as per local regulations/practices, in addition to country-specific official holidays. At ControlCase, we continuously strive to help you elevate your career and lifestyle with a perks package designed to facilitate your professional journey. Competitive Salary Paid time-off. Quarterly Performance Bonus Monthly reimbursement for telephone & internet Diverse International Team of IT Professionals. Professional Development and Career Coaching Company-paid training and certifications (as per HR policy and a manager's approval). Competitive Salary – 110,000 to 118,000 GBP depending on qualifications. Additional quarterly bonus 10,000 GBP/year paid quarterly, dependent upon meeting defined scorecard objectives. Location—This job is 100% remote, with the requirement to travel to client locations in the EU region to support the audit work as needed. Qualifications and Desired Skills: • Must be a PCI DSS certified QSA, • Must have recent and extensive IT Security auditing or consulting experience, • Prefer a bachelor’s degree with a specialization in information assurance, • At least 5 years’ overall experience in information security, • Ability to analyze network architectures and review the network device (Firewalls/ Switches/ Routers/ IDS/IPS/ Load Balancers etc.) and Servers/ Virtualization Devices configurations, • Good understanding and audit experience in cloud computing environments (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform), • In-depth knowledge of IT Security Policies and Procedures that govern client’s Information Security and Privacy programs, • In-depth knowledge and experience in IT Security, including access controls, network security, logging/monitoring, vulnerability assessments, system hardening, secure software development, application security, encryption, and key management best practices etc., • In-depth knowledge and work experience with IT Security standards/frameworks, including PCI DSS, ISO 27001/2, GDPR, NIS2, DORA, and other relevant EU frameworks or regulations., • At least one certification from each group is preferred:, • Group 1- CISA, ISO27001 Lead Auditor, • Group 2- CISSP, ISO27001 Lead Implementer, CISM, • Demonstrated ability to structure and lead projects successfully Responsibilities: • Lead client audits/assessments and interface with clients to review and analyze complex systems (Applications, Operating systems, Databases, and Networking devices) and identify risks and vulnerabilities within the client environments as per the requirements defined in the security standards and regulations, • Work with the client to understand their business processes, analyze sensitive data flows (business and application data flows), network architecture, and define the proper audit/assessment scope, • Wherever possible, provide audit/assessment scope reduction guidance to the client, • Work independently with the client to perform audit interviews, collect, consolidate, and analyze evidence for the compliance assessment, and meet the internal quality assurance requirements throughout the assessment, • Provide consulting guidance and recommendations to clients to help them meet compliance requirements and improve security in accordance with applicable security controls, • Establish and maintain positive collaborative relationships with clients and stakeholders, • Produce final reports on compliance to detail the controls observed during security assessments in accordance with various security standards and regulations, • Escalates client and project issues to management in a timely manner to inform and engage the necessary resources to address the issue, • Collaborate with project managers, internal quality assurance group, sales, and other delivery team members to drive customer satisfaction and meet project deliverables, • Work on continuous professional development in maintaining industry-specific certifications and a strong depth of knowledge in the practice area Job Types: Full-time, Permanent Experience: • PCI QSA, • At least one certification from each group is preferred:, • Group 1- CISA, ISO27001 Lead Auditor, • Group 2- CISSP, ISO27001 Lead Implementer, CISM Work Location: UK (Remote with client onsite travel as necessary) Expected start date: ASAP

As a Lead Technical Consultant with GlideFast Consulting, you will play a pivotal role in spearheading technical development initiatives. GlideFast’s Lead Technical Consultants have broad technical and process knowledge across a wide portfolio of GlideFast’s services and products. This pivotal role requires expert administration, application development, maintenance, and technical support by leveraging advanced web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform. Responsibilities will include crafting development stories, meticulously planning sprints, overseeing overall architectural design, and ensuring the seamless delivery of projects. Location: Remote (UK) Employment Status: Full-time and Perm Essential Functions: • Create expert level JavaScript and ServiceNow JavaScript API's, • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) • Lead customer workshops and assist with demos as well as gathering technical and functional requirements, • Create overall technical architecture, including design documentation and process flows, for ServiceNow implementations that align with customer business requirements, • Review developers’ code and provide recommendations/best practices to ensure success, • Partner with Business Process Consultants and attend requirements review and validation sessions as required, • Collaborate with the Business Process Consultant to craft technical approaches to stories., • Participate in scrum ceremonies, • Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients Required Skills/Experience: • 6+ years delivering technical solutions on the ServiceNow platform, • 3+ years in a consulting role, delivering software implementations preferable, • Expertise with JavaScript and ServiceNow JavaScript API's, • Strong consultative skills for software service delivery to lead customers in improving their processes and organizational models, • Be a great leader and team player with a record of accomplishment in managing multiple complex tasks, • ServiceNow Certified System Administrator, • ServiceNow Certified Application Developer, • Implementation Specialist a plus Why join GlideFast? Work with the BEST in class ServiceNow team Professional Development through ServiceNow training, certification, & advancement opportunities Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Referral Program Work from home Annual GlideFest Conference Wellness Programs Philanthropic Opportunities EEO Employer Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact .

Job Title: Global Procurement Regional Implementation Lead Location: London, Sheffield, Birmingham, Southampton & Edinburgh Contract Type: Fixed-Term Contract (FTC) Start Date: January 2026 Industry: Financial Services – Asset Management / Insurance Company: Global Banking Institution Some careers shine brighter than others. If you’re looking for a career that will help you stand out and fulfil your potential, this opportunity offers support, rewards, and exciting new directions. Your Career Opportunity Dynamic and proactive, Global Procurement delivers tangible commercial value. A varied remit spans all aspects of the procurement lifecycle worldwide—from leading relationships with suppliers to ensuring alignment across spending plans. Highly engaged with the business, Procurement specialists develop deep strategic understanding. This leads to stronger approaches to measuring success and ultimately ensures the organization operates ever more effectively. Global Procurement is part of Digital Business Services, providing essential operational and technical support to global teams and helping improve customer service and efficiency. Operations, Services, and Technology combine global expertise and technology to help stay ahead of the competition. The Global Procurement Change and Innovation team helps shape and implement strategic change for internal and external third parties, delivering outcomes that support strategic priorities and add value. The team brings execution skills, a design-led approach, and delivers at pace to achieve desired business outcomes on large, complex, cross-functional projects including local regulatory initiatives. Within a value stream approach, the Regional Implementation Lead will be accountable for the regional implementation and management of key strategic change programmes across Global Procurement Services including Source to Contract, Procure to Pay, Third Party Management including Supplier Management, and other key areas. What You’ll Do • Work closely with the Global Procurement Head of Change and Innovation, Procurement Service Process and Product Owners to manage and achieve delivery against identified initiatives and outcomes, • Manage all key region/market stakeholders enabling delivery outcomes to be met, • Be the key regional SME for all region/market regulatory requirements, • Manage and report on progress to stakeholders, oversee the tracking of risks/issues/dependencies, • Promote adherence to project/programme governance model and use defined standards and tools for processes such as risk logs, change control, and resource requests, • Work closely with each project team and delivery stakeholders to ensure smooth change delivery, • Build, maintain, and strengthen mutually beneficial, sustainable relationships with internal and external stakeholders, • Engage stakeholders through effective communication, conveying complex and technical information in a meaningful and compelling way, • Leverage stakeholder relationships to ensure synergies between people and groups are recognised and harnessed, • Proactively apply change management approaches and techniques, • Establish relationships with key project, region, and market stakeholders, • Adopt Global Procurement Change Governance and standard Change Frameworks, • Act as a role model to create and maintain a collaborative team environment that supports and encourages professionalism and team development What You Need to Succeed • Strong working knowledge of procurement processes and services, • Experience in one or more Procurement specialties: sourcing, procure to pay, third party management, supplier management, procurement operations, • Ability to grow a network of stakeholder relationships to facilitate effective delivery, • Flexibility and resilience in responding to multiple requirements and competing priorities, • Ability to grasp complex and incomplete information to make timely decisions, • Experience with change implementation techniques and approaches, • Strong communication skills across a range of stakeholders, • Experience in Programme / Project Management, • Strong written and verbal communication skills, • Strong analytical and problem-solving skills, • Ability to work within a team and/or independently, • Self-starter with ownership mindset, • Awareness of Change Frameworks, Agile methodologies, and best practice techniques, • Understanding of organizational purpose, values, culture, and transformation fundamentals, • General financial services industry knowledge with specific functional expertise, • Proficiency in at least one of the following platforms: Coupa, Oracle Fusion, or ServiceNow.

Senior / Principal Consultant – Pressure Systems Compliance (PSSR / LNG) About us: Risk Advisory is a well-established department in the UK & Ireland region of Energy Systems and is primarily responsible for delivery of advisory and safety management services to ensure that all operations are completed safely. Our team provides high-quality services and best practice in risk identification, assessment and mitigation, assisting our customers in risk-based decision support. This approach is highly valued across the energy value chain, including LNG, process industries, hydrogen, CCUS, and the broader Energy Transition. Our ambition is to grow our business by providing value-adding services that give our customers a competitive advantage in achieving their goals. Risk Advisory continues to evolve through a customer-centric approach and continuous improvement in how we work. Our Opportunity: As a Senior / Principal Consultant, you will be part of our Integrity Advisory team of ~40 people, delivering PSSR compliance and project management services across LNG terminals, pressure systems, and onshore process facilities. Our Integrity Management offering provides end-to-end services including policies, procedures and standards, inspection planning, corrosion control, fitness for service, damage evaluation and failure analysis. You will work alongside our mechanical integrity, inspection and materials experts to provide PSSR-focused advisory, audit and competent person services for clients, ensuring operational safety and regulatory compliance. Key accountabilities: Technical Delivery: The key technical responsibilities for the role include, but are not limited to: Provide expert-level knowledge in pressure systems inspection, compliance and integrity management. Lead PSSR projects and bids, acting as Competent Person for statutory examination and risk assessment. Deliver Written Schemes of Examination (WSE) and integrity audits for process and LNG assets. Provide solutions for risk management, repair and inspection planning. Conduct site visits, support inspections and deliver technical evaluations and reports. People development: Mentor and support engineers in competency development and training. Foster a culture of learning and collaboration within the team, driving continuous improvement. Commercial: Lead bids and develop execution methodologies to win new projects, particularly through existing client relationships. Identify and convert opportunities for additional scopes, repeat work and framework expansions. Manage projects to deliver as-sold margins, ensuring high-quality delivery and client satisfaction. Support business development efforts through client engagement, proposal preparation and participation in technical meetings. Work collaboratively with other sections to grow the regional PSSR and asset integrity service offering across LNG, terminals, MOD and onshore process industries. Knowledge Requirements: Previous experience as PSSR Competent Person, Mechanical Integrity Engineer, or similar. Significant expertise in PSSR legislation and compliance. Strong understanding of pressure systems and LNG / process plant operations. Knowledge of integrity management systems, HSE guidance and best practices. Chartered Engineer or working towards chartership. Degree in Mechanical Engineering or similar. Demonstrated project management and client interface experience. What you will bring: Demonstrates expert knowledge in PSSR compliance and pressure systems integrity. Supports client meetings, proposals and sales efforts with confidence. Commercially aware, able to manage budgets and drive efficiency. Strong communicator, capable of influencing internal and external stakeholders. Builds and maintains a professional network across the energy and process industries. The Asset Advisory team offers flexible and hybrid working arrangements across the UK, with preference for candidates based in South West England or South Wales and the ability to travel to client sites as required. What you will get in return: We place great value on all our people and the contribution they make to our business, so our rewards make us all feel valued here. That’s why we recognise individual needs and offer a flexible reward and benefits package that puts you first, including: Fantastic career progression opportunities and resources to support your development Non-contractual profit share scheme Lifestyle benefits: 26 days annual leave + bank holidays, option for unpaid or sabbatical leave Wellbeing benefits: Private Medical, Dental Insurance, Health Assessments, Gym Allowance, Employee Assistance Programme and more Financial benefits: Pension (up to 9% employer contribution), Life Assurance, Income Protection Travel benefits: Cycle to Work Scheme, Electric Vehicle Salary Sacrifice Scheme Professional membership fee reimbursement (up to £570)

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results. Our Purpose We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams. What You’ll Be Driving • Lead client-facing discovery workshops, translating business needs into functional designs that deliver value, • Configure and customise Dynamics 365 CE to reflect client goals and ways of working, • Collaborate with technical teams to ensure smooth integration and delivery, • Provide strategic input and best practice guidance across the full project lifecycle, • Act as a trusted advisor to clients, helping them maximise their D365 investment, • Contribute to continuous improvement and knowledge-sharing across the project delivery team What You’ll Bring • Proven experience delivering D365 CE projects in a lead functional role, • Strong knowledge of CE modules across Sales, Service, Marketing, • Confident facilitator of workshops, able to translate requirements into scalable solutions, • Skilled in configuration, customisation, and stakeholder engagement, • Passion for purpose-led work and creating meaningful outcomes What We Offer • Competitive day rate (outside IR35), • Flexible working arrangements, • Opportunity to lead high-impact projects, • Collaborative and innovative team culture