Customer service team lead jobs in OxfordCreate job alerts

The Customer Service Manager ensures excellent service levels across all customer interactions by leading an efficient team focused on improving satisfaction, loyalty, and retention. Lead and motivate the Customer Service Team (internal and outsourced) to enhance the customer experience. Provide ...

Shirley Parsons is thrilled to partner with a renowned engineering organisation with deep expertise in the Nuclear, Medical, Energy, and Aerospace sectors. This company’s success is driven by an unwavering commitment to customer satisfaction, with 90% of their business coming from repeat clients,...

Job description:   Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to ...

Job description: Location:  Oxford OX4 6JL Contract Type:  Permanent Working Hours:  28 hours per week to cover a mixture of early, late & weekend shifts Salary:  £18,980.19 per annum + Excellent Benefits   Here at Oxford Community Leisure Trust our goal is to get more people, more active, more o...

Customer Service Operations Manager We’re looking for a strategic leader to oversee an onshore escalation team (~50 people) and global BPO vendors (~3,000 people). You’ll coach four managers, drive performance, and ensure a top-tier customer experience in a fast-paced contact center. This rol...

Store Manager – Charity Retail Superstore Location: Oxford, Oxfordshire Salary: Circa £35,000 per annum (dependent on experience) Hours: Full-time (37.5 hours per week, including weekends) Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm Are you a dynamic and experien...

About us: Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. An exciting...

Job Advert: Foreperson – Refurbishment Location: Oxford Employment Type: Full-time, Permanent Are you a skilled tradesperson with leadership experience? We’re looking for a Foreperson to join our team and oversee high-quality painting and refurbishment projects. If you have a background in carpen...

Job Responsibilities This is a list of the main duties or tasks that the post holder will be expected to undertake. 1. Writing reports and making presentations to portfolio management groups, panels and ensuring high quality representation as appropriate for the service. 2. Ensuring that the Coun...

We are seeking a Digital Sales Manager for this exciting opportunity with a National Company that manufactures and provides a full turnkey service for sensory, pressure control and pressure management products along with data acquisition that are installed and used nationally across the UK’s clea...

Business Development Manager | Renewable Energy SaaS | £70-80k Drive the Future of Renewable Energy SaaS Solutions My client are at the forefront of the UK's energy transition, they specialize in delivering renewable energy solutions, including flexible power generation and battery storage assets...

We are excited to be recruiting a full time Assistant Centre Manager to join our fantastic team at Grassroots, Oxford. Put down roots at Oxford's most exciting workspace for science and technology innovators. This full-time role is key in enhancing the operational performance, customer experience...

Lead and mentor four managers overseeing internal and outsourced teams * Strengthen leadership ... team performance, and drive continuous improvement * Manage BPO vendors, track performance, and ...

Lead and motivate the Customer Service Team (internal and outsourced) to enhance the customer experience. Ensure KPIs (response time, first reply time, productivity) are met and resources are ...

Our Customer Services Director is transforming and rebranding our customer teams, one result is they are creating a new resolutions team, which needs a leader to own it, lead it, and grow it. Be the ...

We're recruiting an experienced Food Service Manager who is passionate about exceptional food and world-class customer service, and who can confidently motivate our team to be the best they can ...

You'll be joining a dynamic team with a clear focus on delivering value to customers in sectors ... Work closely with the Marketing Team to support lead generation efforts and contribute to campaigns ...

Champion Customer Service: Be the leader who inspires a shopping experience that customers rave ... Lead a Winning Team: Coach, mentor, and motivate a team of talented individuals who are just as ...

Lead a thriving retail operation - Oversee a high-performing team, maximise sales, and enhance customer experience. * Diverse and rewarding role - Manage retail operations, house clearance services ...

... customers would not be possible without you. Your passion, your warmth, your drive to make a ... team to always strive to improve the quality of our services for our patients. ​ As a Pharmacy ...

... customers would not be possible without you. Your passion, your warmth, your drive to make a ... team to always strive to improve the quality of our services for our patients. ​ As a Pharmacy ...

This is a pivotal role within the business, ideal for someone driven to lead and enhance the ... Visit customers/suppliers as directed/needed to improve relations and provide required service

The Service Manager will be responsible for the delivery of world-class service and support to their customers through effective management of a team of international service engineers. The role: The ...

... lead and drive the Oxford team forward. The successful candidate will ideally be working as an ... Our highly successful Lease Consultancy Team provide a specialist lease advisory service to ...

Passionate about customer care and making the company an industry leader in customer service ... A team player who can also work effectively on their own with minimal supervision * A flexible ...

Ability to work independently and within a team environment. * Excellent communication skills and a ... Supporting customer training and providing technical documentation where necessary. If you are ...

The team are responsible for the safe and efficient delivery of our daily flight planning ... Coordinating planned maintenance activities such as scheduled servicing. * Liaising with the ...

... team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of ... Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations

... with a team of dedicated professionals in a state-of-the-art facility. Key Responsibilities ... customers, providing exceptional service and fostering lasting relationships. - Manage budgets ...

Team player with good verbal and written communication skills Principal/Lead Storage Verification ... Employee Assistance Program for Health Well-being, Financial services, Legal services etc

This role is a vital part in providing exceptional customer service and tailored insurance cover to ... of a team Our team of highly qualified staff are dedicated to providing a personal, friendly ...

... case team. The role will entail working alongside our customers or supporting our internal ... Lead hazard identification studies, * Perform independent verification of safety case deliverables

... emergency services, and VIP customers. Key Responsibilities ✅ Develop and maintain detailed ... Lead initiatives to enhance project planning tools and processes within the PMO Qualifications ...

We are seeking an ambitious and customer-focused Sales Executive to join our team, specialising in ... Collaborate with TPIs to ensure they are effectively promoting the company's products and services

Build pipeline activity into the CRM system * Adopt a team approach with sales and marketing ... Long service incentives and rewards * Cycle to work scheme * Closed between Christmas and New Year ...

... build relationships, lead, mentor, and manage a team effectively. · You are excellent at ... Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and ...

The Optical Express team work together, collectively and consistently striving for excellence. We ... Be commercially aware whilst providing world-class customer service If you believe you have the ...

... team. Key Responsibilities * Manage the transition of clients/properties in and out of CBRE ... additional services to clients * Able to build and maintain tenant / customer relationships

- Are you a good communicator, confident on the phone, hot on customer service, looking to learn from a superb team who can teach you about the roofing & working at height industry? Are you capable of ...

Lead the digital media presence of our software. * Generate and warm leads to hand to our sales ... services, and cutting-edge software. We are a diverse team of experts with vast energy, financial ...

Job Description The Ambition • Support with daily workload and delegation to team • Supervise ... Long service awards * Cycle to work scheme * Opportunities to join the Fearless 1000 bonus scheme

The highly successful Lease Consultancy Team provides a specialist lease advisory service to ... lead and drive the Oxford team forward. The successful candidate will ideally be working as an ...

... our team in Oxfordshire. The successful candidate will be based between client sites and our ... Utilising existing key customer relationships to develop opportunities for the business and ...

Lead, mentor, and support a team of property management professionals, fostering collaboration and ... service delivery. Key Requirements: * Extensive experience in property management. * Excellent ...

... team. We are seeking an experienced fundraiser to lead on the development and delivery of the ... Services team, to be able to deliver exceptional stewardship, impact reports and funding ...

... of service to a maximum of 27 days per annum. Pro-rata for part-time staff. * Salary: up to £60 ... management team, trustees and sub-committee meetings · Budgeting & Forecasting - Lead the ...

We truly care about our team's happiness, their ambitions, and their goals, and in return, have ... Our mission is simple: "We live and breathe impeccable manners, premium service, and sheer ...

... team doing all sorts of things - from security and searches at the gate, to managing deliveries ... customer service access to the generous Civil Service pension scheme season ticket loans, retail ...