51 Best customer service team lead Jobs in Wolverhampton (July 2025)

About us At Eggless Cake Shop Ltd., we’re proud to be known for our beautiful, handcrafted cakes, cupcakes, and sweet treats — perfect for every celebration or a little everyday indulgence. We’ve built our reputation on creativity, quality, and exceptional customer service, and now we’re looking for a passionate and experienced Bakery Manager to lead our talented team and help us take the shop to the next level. The Role As Bakery Manager, you’ll oversee the daily running of our busy cake shop and production kitchen. You’ll ensure every product meets our high standards, lead and motivate the team, and deliver an exceptional experience to our loyal customers. Key Responsibilities: • Manage and inspire a team of bakers, decorators, and front-of-house staff. • Plan and organise daily production schedules. • Maintain excellent product quality and presentation. • Ensure all food hygiene, health & safety, and company policies are followed. • Monitor stock levels and place supplier orders as needed. • Train, support, and develop team members. • Handle customer enquiries and resolve any issues professionally. • Collaborate with the owner/management on new ideas, promotions, and growth opportunities. About You: • Strong leadership and people management skills. • Highly organised, with great attention to detail. • A passion for creating amazing products and delighting customers. What We Offer: • Competitive salary (dependent on experience). • Staff discounts on all our delicious cakes and bakes. • Friendly and supportive work environment. • Opportunities to develop your career and creativity. • Paid holiday and statutory benefits.

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City MOT Dobbs Street

We are seeking a dedicated and skilled Garage Manager to oversee operations within our team. The ideal candidate will have the ability to lead and motivate staff while ensuring high standards of customer service. You will oversee the day-to-day operations of a busy workshop, ensuring efficient service, repairs, and maintenance, while also focusing on customer satisfaction and team leadership. Duties: Supervise daily operations and manage team performance to ensure efficiency and productivity. Provide exceptional customer service by addressing client inquiries and resolving any issues that may arise. Train new staff on operational procedures, safety protocols, and equipment handling. Maintain a clean and safe working environment, adhering to health and safety regulations. Giving quotes and timescales for jobs. Organising bookings and shift patterns. Checking the work done by staff is of a high quality. Discussing work with customers and giving advice. Managing budgets. Checking stock and ordering parts and equipment. Recruiting and training new staff and apprentices. Skills: Mechanical knowledge with the ability to troubleshoot issues effectively. Excellent customer service skills with a focus on client satisfaction. Strong organisational skills with attention to detail in all aspects of work. This role is ideal for individuals who thrive in a dynamic environment and are eager to contribute their expertise while leading a dedicated team towards success.

Tru Hair is a leading provider of advanced hair replacement solutions and premium grooming services. We are passionate about restoring confidence through expert care, top-quality systems, and personalized service. We’re now seeking a skilled and client-focused professional to join our team as a Hair Replacement Specialist with barbering expertise. ⸻ Key Responsibilities: 🔹 Hair Replacement Services • Consult with clients to assess hair loss concerns and recommend appropriate non-surgical solutions (e.g. hair systems, toppers, scalp treatments). • Fit, cut, blend, and style hair replacement systems to achieve a natural look. • Maintain, clean, and service hair systems, ensuring longevity and comfort. • Educate clients on aftercare routines and product usage. • Maintain detailed client records and follow-up schedules. ✂️ Barbering Services • Perform traditional barbering: cutting, fading, shaping, beard grooming, and styling. • Recommend styles and grooming products tailored to client needs. • Deliver excellent customer service in a professional and relaxing environment. What We Offer: • Competitive salary plus commission structure. • Ongoing professional development and training in hair replacement. • Supportive, client-centered team environment. • Opportunity to grow with a dynamic and expanding brand.

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