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  • Sales Representative
    Sales Representative
    10 days ago
    Full-time
    London

    Job Title: Sales Person Required for a Prestigious Academy Business academy looking for a very professional highly motivated, results-driven Sales Person to join our team at a leading educational institution located in Ealing, London. As a Sales Person, you will be responsible for promoting our academy and its courses to potential students, parents, and educational institutions. • Promote our Academy and its courses to potential students, parents, and educational institutions, • Meet and exceed sales targets through effective communication and negotiation skills, • Build and maintain relationships with existing and potential clients, • Identify new business opportunities and develop strategies to pursue them, • Provide excellent customer service to students, parents, and agents, • Work closely with the marketing team to develop and implement marketing strategies, • Maintain accurate records of sales activities and customer interactions, • Participate in events, exhibitions, and trade shows to promote the academy • 2+ years of experience in sales, preferably in an educational institution, • Excellent communication and interpersonal skills, • Proven track record of meeting or exceeding sales targets, • Ability to work in a fast-paced environment and adapt to changing priorities, • Strong organizational and time management skills, • Fluency in English, additional languages are a plus • Competitive salary and commission structure, • Opportunities for career growth and professional development, • Training and support to enhance sales and communication skills, • Dynamic and supportive work environment If you are a motivated and driven individual who is passionate about sales and education, please apply with your CV and a cover letter. Address: Ealing Broadway, London

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  • Coffee Machine Technician
    Coffee Machine Technician
    2 months ago
    Full-time
    Uxbridge

    Company: Duka Distribution Location: Based in West London Hours: Monday – Saturday, 9:00am – 5:00pm Salary: Negotiable (depending on experience) Package: Company vehicle and tools provided About Us Duka Distribution is a leading supplier of hot and cold beverages and service provider of professional coffee machines and equipment across the UK. We pride ourselves on offering excellent customer service and technical support to our clients in the hospitality and catering industry. The Role We are looking for a Coffee Machine Technician to join our growing team. The successful candidate will be responsible for installing, maintaining, and repairing commercial coffee machines at customer sites. The role will be primarily based in London, with occasional travel to Birmingham and Leeds as required. Key Responsibilities Installation, servicing, and repair of a wide range of coffee machines and related equipment Diagnosing faults and carrying out repairs efficiently Providing excellent customer service and technical advice Maintaining accurate service records and reports Requirements Previous experience as a coffee machine technician or similar role (preferred) Basic electrical and mechanical knowledge Full UK driving licence (essential) Strong problem-solving and communication skills Ability to work independently and manage time effectively What We Offer Competitive and negotiable salary Company car and tools provided Supportive team environment Opportunities for training and development If you’re passionate about coffee and skilled in technical repair, we’d love to hear from you!

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  • Credit Controller
    Credit Controller
    12 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Breakfast Chef
    Breakfast Chef
    15 days ago
    £12–£14 hourly
    Full-time
    Old Brentford, Hounslow

    🍳 HIRING: Brunch Chef / Kitchen Staff Feather & Heart, Brentford 🍳 📍 Unit 4, Brentford Lock, High Street, TW8 8AQ 🕒 Full-Time | Early mornings & weekends required 💷 Competitive Pay, Based on Experience Feather & Heart is Brentford’s favourite café, known for our signature folded eggs, vibrant brunches, specialty coffee, and warm atmosphere. We’re looking for a Brunch Chef or experienced kitchen staff to lead our kitchen during busy service and help us keep growing! ⭐ What You’ll Do: Prepare and cook dishes from our popular brunch menu with care and consistency Manage daily kitchen operations, including stock control & ordering supplies Ensure excellent hygiene and food safety standards Keep the kitchen clean, organised, and running smoothly Work closely with our front-of-house team to deliver the best experience for guests Help shape a positive kitchen environment with teamwork and respect ✅ We’re Looking For: 1+ year experience in a brunch, café or breakfast kitchen Confidence in leading the kitchen and placing supplier orders Passion for quality food and eye for presentation Organised, calm under pressure, and reliable Early riser, weekend availability is a must ✨ Why Work With Us? Be part of a friendly, growing brand with a great local reputation Have autonomy in the kitchen and room to grow with us Work in a stylish café with a loyal customer base and good vibes Your ideas, skills and leadership will be valued 📩 Apply now to join Feather & Heart Brentford’s go-to brunch spot. Let’s cook something amazing together.

    Immediate start!
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