Customer experience manager jobs in HayesCrear alertas

Lettings Manager Monday to Friday 9am – 6pm – Saturdays and Bank Holidays on a rota basis in busy leasing periods. Southall We are recruiting an experienced Lettings Manager for a fantastic client based in Southall. This is an exciting opportunity to play a key role in driving the rental performance of a high-quality residential development, while delivering an exceptional customer experience and ... ZIPC1_UKTJ

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

Duty Manager - Fitness and Wellbeing Club Stockley Park FWC | Fitness & Wellbeing Club | Permanent contract | Full time Up to £28,787.30 depending on experience plus sales commission 40 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. As a Duty Manager, you will: * Be responsible for the smooth running of our club; including the opening and closing the club when on shift * Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships. * Lead by example, support and guide your colleagues while upholding the highest quality standards. * Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides * Oversee health and safety protocols, addressing any issues swiftly and effectively. * Help achieve sales targets * Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.

Camp Administrator Work Hours: 08:30-17:30, Monday-Friday. (Total hours will not exceed 42.5 hours per week). Contract Type: Seasonal Fixed term Salary: £538.22 - £657.29 salary per week (dependant on age, experience, qualifications, and camp size). (February Half Term Contracts to be issued on 2025 wage level. 2026 wage level effective from 1st April). Reportable to: Camp Manager, Area Manager and Central Office Barracudas is fully committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and act in the best interests of children at all times. Adhering to our safeguarding policies and procedures including safer recruitment practices, staff should play an active role in creating a supportive, safe, and protective environment for call children and young people. About Us Barracudas is the UK’s leading provider of children’s holiday camps, helping young people build confidence, develop new skills, and make new friends through a wide range of activities. With 45+ camp locations across the UK, we offer exciting programmes including Sports, Arts & Crafts, Drama and more. We are committed to creating an inclusive environment where every child feels supported and valued. Safeguarding and wellbeing are at the heart of everything we do. Role Purpose The Camp Administrator supports the smooth running of camp by managing essential administrative processes, maintaining accurate records, and providing operational support to the Senior Team. They act as a key point of contact for parents, ensure all documentation is completed correctly and help maintain a safe, organised, and welcoming environment. Through strong organisation, communication and attention to detail, the Camp Administrator contributes to efficient camp operations and a positive experience for children, families and staff Key Responsibilities Leadership & Daily Operations • Support and/or deliver Induction Training and assist with Set Up Days to ensure camp is fully prepared., • Act as an additional management figure to support staff, parents and children once administrative tasks are completed., • Support staff in sessions when required to maintain smooth operations., • Process bookings taken at camp and maintain accurate records., • Complete and correctly store all forms relating to staff and children., • Oversee children’s Essential Information forms, ensuring every child has a completed and up-to-date record., • Monitor petty cash and maintain financial records in line with procedures., • Report child protection concerns to the Designated Person at Central Office., • Ensure staff are aware of children’s medical, dietary, and additional needs, supporting reasonable adjustments where required., • Enforce Health & Safety procedures, ensuring safe systems of work are followed at all times., • Complete required paperwork, including high-risk activity forms., • Liaise professionally with parents and guardians, addressing queries and concerns., • Prepare for Induction Training using relevant manuals and resources., • Coordinate end-of-camp pack-up, ensuring the site is left clean, organised, and secure., • Support additional camp activities, including Skills Builder sessions (where required) and swimming sessions – you’ll need to bring swimwear and a spare t-shirt will be available at camp. Essentials • Highly organised, efficient, and confident managing administrative tasks., • Experience using Microsoft Excel, Word, and general Office 365 tools., • Ability to learn and use IT systems, including the in-house booking system., • Strong communication and customer-service skills., • Experience working in childcare, education, or holiday camp settings., • Experience handling financial records or administrative processes., • Paediatric First Aid qualification., • Safeguarding training or certificate. This role involves working with children and is exempt from the Rehabilitation of Offenders act 1974. A successful applicant will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, including a check of the children's barred list. Applicants are not required to disclose convictions or cautions that are considered "protected" under the Rehabilitation of Offenders act 1974 (Exceptions) order 1975 (amended in 2013 & 2020). This information will not be taken into account. Guidance on protected convictions and cautions is available from the Ministry of Justice.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Cleaning Supervisor who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Full Time Hours: 42 Location: Heathrow Airport Role Responsibilities: • Manage a cleaning team across multiple sites, including recruitment and staff development., • Deliver routine planned and periodic cleaning to a high standard., • Provide technical training and ensure Health & Safety procedures are followed., • Monitor cleanliness standards, distribute uniforms, and manage stock levels., • Address issues professionally and escalate to line manager when necessary., • Monitor the performanace of all staff in the soft services team., • Ensure staff are reviewed on a regular basis and annual appraisals are carried out on direct reports., • Induct and train the Cleaning Services Team as required in line with the MITIE Company Policy., • Provide specific training on equipment, cleaning practises and use of chemicals to the Soft Services Team on site., • Manage the holidays and absences of the Cleaning Operatives & Team Leaders to ensure that adequate coverage is available and that cleaning standards are not reduced., • Manage absence management in line with Mitie Policies and procedires, having a full understanding of the Mitie absence management policy., • Assist and liaise with the Duty Manager in the selection of suitable cleaning operatives., • Maintain accurate staff attendance records and ensure the Signing-in Register is completed in line with contracted hours and that these records on reviewed on a daily basis., • Allocate cleaning duties and areas to Cleaning Operatives ensuring that all areas of the sites are maintained and meet the needs of the contract and any relevant SLA's., • Ensure that Cleaning Operatives understand and adhere to the site rules and maintain a smart appearance, including the wearing of the MITIE uniform when carrying out their tasks., • Manage and control the issuing and usage of cleaning materials on site, making sure that the correct cleaning materials are used for the task in-hand., • Carry out a weekly check of all cleaning machinery to make sure that it is in a safe working condition and reporting any faults to the Facilities Manager., • Report all accidents and/or potential hazards to the LifeLine and relevant management and update appropriate records as necessary., • Review all equipment, storage areas and sluice rooms verifying that they are kept clean and that equipment and materials are left secured when not in use., • Ensure that all relevant safety signs are provided and used correctly by all Cleaning Operatives, • Report any damage and safety defects on the premises to the Engineering Help Center and log where appropriate., • Monitor the standard of work of the Cleaning Services Team, • Respond to Customer complaints immediately in conjunction with the Duty Manager., • Attend appropriate training sessions to update knowledge of cleaning equipment, materials and company procedures., • Ensure all areas within the premises are cleaned to the required frequency and SLA's., • Complete stock control/order sheets as directed by the Duty Manager., • To deliver tool box talks to all cleaning operatives., • Carry out daily audits reporting faults through clients CAFM system., • Liaise with Soft Plus Services to complete fabric faults as per SLA., • Previous supervisory and cleaning experience., • Strong communication skills and professional attitude., • Reliable, hardworking, and able to work independently., • Ability to follow schedules and lead a team effectively., • Lifestyle benefits via Choices platform including dental insurance, tech discounts, and dining cards., • Virtual GP, Salary Finance options, life cover, and cycle-to-work scheme., • Recognition through Mitie Stars, training, and career development opportunities.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. You will be based at our Heathrow site and travel to Tewkesbury as and when required. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Due to continued growth, our client are now seeking a passionate and driven Client Services Manager to lead the customer experience and play a key role in strengthening long-term client relationships. As Client Services Manager, you will take ownership of the customer journey - from onboarding new c

Job Title: Internal Sales Manager – IT Sales Salary: Competitive salary DOE plus comms Location: Uxbridge (Hybrid Working) Benefits: 24 days holiday plus public holidays (increasing to 25 after 5 years’ service), annual bonus paid monthly, pension contribution, quarterly team building events, death in service and employee wellbeing schemes Do you have Team Leader or management experience within the IT channel and feel ready for a new challenge? Would you like to join a company with strong growth plans for 2026, where you can genuinely make an impact? If so, this could be the perfect opportunity for you. Due to continued growth, we’re partnering with a leading specialist IT distributor based in Uxbridge, who are looking to appoint an Internal Sales Manager to strengthen and develop their existing team. This is an ideal role for someone who enjoys leading from the front, getting the best out of people, and driving consistent results. Commutable Areas: Slough, Maidenhead, West London, Hayes, Southall, Wembley Role Overview: Internal Sales Manager This is a hands-on leadership role, responsible for driving customer acquisition and sales development across key target accounts, with a current team of 5 internal sales professionals. Key Responsibilities: • Implement sales initiatives to achieve agreed business objectives, • Lead from the front, motivating and supporting the team to deliver strong results, • Monitor performance and provide regular coaching, development and feedback, • Build and promote strong customer partnerships by understanding requirements and identifying growth opportunities, • Support account management activity and contribute to sales where needed Ideal Candidate: Internal Sales Manager We’re looking for someone with a strong background in IT sales and internal sales leadership — whether that’s from a reseller, distributor, or vendor environment. Experience selling to and managing IT resellers / VAR partners is essential, as this role will include an element of your own account management and sales responsibility, alongside managing the team. You’ll be proactive, commercially driven, and confident building pipeline through relationship development, account growth, and new business activity. Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Keywords: Sales Manager, Sales Team Leader, Inside Sales, IT Sales, reseller sales, channel sales

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveller-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE The Supply Chain Planner plays a pivotal role in ensuring the seamless flow of stock through effective planning, purchasing, and replenishment activities. Reporting into the Supply Chain Senior Planner, collaborating closely with suppliers and internal teams, the role aims to optimise sales, stockholding, and profitability across assigned categories. Acting as a key driver of the supply chain strategy, the Planner supports team members, contributes to key projects, and ensures the efficient execution of replenishment activities to meet business objectives. RESPONSIBILITIES • Stock Management: Oversee stock intake and replenishment for assigned departments or brands, ensuring KPIs are met., • Forecasting & Planning: Collaborate with suppliers to forecast demand and plan stock requirements to maximise availability., • System Optimisation: Manage and maintain replenishment systems for optimal stock management and accurate reporting., • Stakeholder Collaboration: Work closely with Procurement, Logistics, and Retail Operations teams to align replenishment activities across the supply chain., • Team Support: Coach and delegate tasks to Assistant Planners, ensuring effective team performance., • Project Involvement: Support the Supply Chain Manager in implementing category strategies and contributing to key projects. WHAT WE’RE LOOKING FOR: • Experience in demand planning, supply chain or retail planning within the Beauty category., • Strong analytical and numerical abilities, with advanced proficiency in Excel and supply chain systems, SAP Retail., • Proven skills in planning, organising, and prioritising., • Advanced proficiency in Excel and strong numerical/analytical abilities., • Experience with merchandising/replenishment systems, ideally JDA or SAP Retail, SAP F&R, JDA., • Detailed orientated, commercially aware, and capable of working effectively in a high pressure fast paced environment., • Experience with a multi-channel operations or large SKU ranges in high volume retail is desirable We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Job Title: Trade Operations Associate Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Overview of the role This role is responsible for supporting in delivering the end-to-end trade order process, ensuring accurate order entry, efficient fulfilment, and timely issue resolution. Acting as the link between trade customers, internal teams, and third-party providers, this role supports smooth operations while maintaining high service standards and driving process improvements. Key Responsibilities • Order Management: Accurately receive, review, and process customer orders in a multi channel environment., • Fulfilment Oversight: Track and monitor order status, coordinate dispatch, and resolve any shipping or delivery issues promptly., • Customer Support: Act as the primary point of contact for order-related inquiries, providing timely updates and resolving concerns professionally., • Cross-Functional Collaboration: Work closely with warehouse, logistics, supply chain, and finance teams to ensure efficient and seamless order fulfilment., • Data & Documentation: Maintain accurate records of orders, invoices, claims, and customer information within ERP systems (primarily Business Central)., • Performance Monitoring: Track key operational KPIs including turnaround times, error rates, inbox response times, and efficiency metrics., • 3PL Management: Oversee third-party logistics providers, monitoring performance against KPIs and SLAs (e.g., OTIF, inventory accuracy, damages, delivery accuracy) and drive corrective actions where required., • Issue Resolution: Investigate and resolve discrepancies, delays, or returns in a timely and professional manner., • Process Improvements: Identify opportunities to streamline order management processes and enhance overall efficiency., • Compliance: Ensure all transactions align with company policies, pricing structures, and contractual obligations., • Reporting & Admin: Prepare and maintain operational documents, reports, and cost tracking as needed., • Ad Hoc Support: Undertake additional tasks and assignments at short notice to support departmental requirements. Person Specification Experience: • Previous experience in an operational or customer service setting preferred but not required, • Proactive, motivated and collaborative individual with attention to detail, • Strong organisational skills with the ability to work to multiple priorities, • Excellent communication skills, both written and verbal At Aromatherapy Associates, we know that true wellness includes everyone. We are committed to diversity, equity, and inclusion, creating a culture where every person feels seen, valued, and supported.

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

We are looking to recruit an experienced Quality Manager to join an award-winning FMCG business where quality & innovation is at the forefront of the business. This is an exciting time to join an ambitious brand in a role that gives a unique opportunity to shape and develop the department. The role; • You will be responsible for driving quality standards and overseeing customer interface within the technical team, • You’ll work with the leadership team to identify, develop & implement technical improvements to products, practices & standards, • Managing internal quality systems and supplier auditing, • Dealing with any customer queries & managing site visits, • Provide technical support to the NPD & Supply chain departments in addition to liaising with manufacturing & commercial teams Your Background; • We are seeking a candidate of graduate calibre with experience already gained in a technical, quality or compliance role within the food industry, • You will have gained previous customer exposure ideally with the major Grocery Retailers, • You will have up to date regulatory knowledge with an understanding of current technical legislation, • Ability to work both automatously and as part of a team will be highly important, • Experience of working with chilled products is essential

A global mobility and services organisation is hiring graduates for its award-winning Graduate Management Training Scheme, one of the fastest routes into leadership available. This is a hands-on, branch-based programme designed to develop future managers. Many of the organisation’s senior leaders – including the CEO – started their careers on this exact pathway. The Opportunity From day one, you’ll take on real responsibility in a live operational environment. You’ll learn how to run and grow a business, gaining experience across customer service, sales, marketing, finance, operations and people leadership. Following an initial classroom-based induction, you’ll be based in a branch role where learning is practical, fast-paced and visible. Most graduates are ready to step into their next role within 8–12 months, with the opportunity to progress to Branch Manager in as little as two years. Career progression is available both across the UK and internationally. What You’ll Do As a Graduate Management Trainee, you will: • Learn to manage day-to-day branch operations, • Develop strong customer-facing and commercial skills, • Gain exposure to sales, marketing and account management, • Build leadership capability through coaching and mentoring, • Take ownership of targets and performance outcomes What’s On Offer • Permanent role from day one, • Structured graduate training with clear progression milestones, • Fast-track route into management, • Competitive salary with strong progression and performance bonuses, • Opportunities for UK and international career moves, • Supportive, people-led culture with long-term career focus Key Criteria Education • A degree in any discipline Skills & Attributes • Strong ambition to build a management or leadership career, • Results-driven mindset with a commercial approach, • Confident communicator who enjoys working with customers, • Team-focused, collaborative and positive, • Resilient and adaptable in a fast-paced environment, • Comfortable taking responsibility early and learning on the job Why Apply • One of the fastest graduate routes to management, • Proven track record of developing senior leaders internally, • Real responsibility from day one, • Clear progression, not vague future promises, • Global organisation with scale, stability and opportunity

Job Title: Channel Sales Executive Salary: £30,000 - £38,000 DOE plus comms Location: Uxbridge (Hybrid Working) Benefits: 24 days holiday plus public holidays (increasing to 25 after 5 years’ service), annual bonus paid monthly, pension contribution, quarterly team building events, death in service and employee wellbeing schemes Do you have experience in IT sales and strong channel relationships? Are you currently working for a reseller and looking to move into the channel/distribution side of the industry? If so, this could be the perfect opportunity for you. Due to continued growth, we’re partnering with a leading specialist IT distributor based in Uxbridge, who are looking to expand their sales team. They are seeking a Channel Sales Executive to strengthen existing reseller relationships while also identifying and developing new business opportunities. Commutable Areas: Slough, Maidenhead, West London, Hayes, Southall, Wembley Role Overview: Channel Sales Executive In this role, you’ll play a key part in driving new customer acquisition and expanding sales across a broad product portfolio. Your focus will be on building growth through the reseller and integration partner network. Key Responsibilities: • Increase the visibility and presence of the business within the IT channel, • Identify and prospect new reseller customers, building long-term partnerships, • Develop existing relationships and grow revenue within current accounts, • Collaborate closely with reseller partners to strengthen customer engagement and drive sales Ideal Candidate: Channel Sales Executive We’re looking for someone with a solid background in IT sales — whether that’s from a reseller, distributor, or vendor environment. Experience selling to and managing IT resellers / VAR partners would be beneficial, however someone with strong IT knowledge and experience selling into end users may also be a great fit. You’ll be driven, proactive, and comfortable building pipeline through relationship development and new business activity. This is a collaborative team environment, so strong communication skills and a positive approach are essential. Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Keywords: Channel Sales, IT Sales, Sales Executive, Internal Sales, Inside Sales, Reseller Sales, Distribution, Business Development Manager, Sales Account Manager

Here at Woods Foodservice, we are known as market leaders in the quality sector of the high-end restaurant catering industry. We provide premium quality ambient, chilled, fresh, frozen, and fresh produce from around the world and supply some of the most prestigious chefs in the country. At present, most of our customer are Greater London-based, but we have already begun the expansion process into other major UK cities such as Manchester and Bristol. The future is very promising! A critical part of our renowned success is our exceptional level of customer service. This is an element that we are constantly looking to improve and modernise to make our customers’ experience with us as comfortable as possible. The Transport department play a crucial part of this journey as our drivers are at the heart of our operations. REQUIREMENTS: The main responsibility of the Transport Supervisor is to oversee the day-to-day operations of the Transport department, to ensure SLA’s are met and customer deliveries are successfully completed. This is a critical role in ensuring that we deliver excellence to our premium clientele. The successful candidate will have demonstrable transport and warehouse management experience; strong people management skills including leading, coaching and the ability to challenge underperformance - coupled with strong verbal and written communication skills. The post-holder will have robust organisational skills with an ability to prioritise and manage high workloads whilst meeting deadlines. Flexibility is key within this role, and the willingness to go out and learn and drive the routes as well as learn all business functions is essential including Route Planning on occasions. The Transport supervisor will also be responsible for the day to day running of the transport operations and the improvement of driver standards including ensuring full compliance for vehicles and drivers, as well as the reporting and of accidents. Holiday cover of the Transport Manager will be essential. The role will also be eligible to a bonus scheme. A positive, professional, can-do attitude is a must! RESPONSIBILITIES: • Daily management and motivation of all Transport staff, • Fully understand and adhere to all Company policies and procedures and legal requirements in Transport., • Ensuring there is clear communication between Transport and all other departments., • Ensuring that customer satisfaction is paramount and deliveries are completed on time., • Innovatively looking at ways to forward plan and better the department/team performance., • Managing staff performance and review meetings and address any sickness/absence and conduct concerns., • Ensure all staff and yourself adhere to all Transport and Warehouse compliance requirements and compliance in Food Safety, Health & Safety, Environment and BRC requirements., • Management of the TFL website ensuring that all company vehicles are active and all discounts are applied for., • Regularly audit all company fuel cards to ensure that they are not being misused and that the company is paying the lowest cost possible., • Attend weekly/monthly meetings and collaborate with other departments to address any issues/concerns and communicate achievements., • Ensure all Transport staff have valid clean UK drivers licenses for the class of vehicle they are driving – and they are appropriately insured to drive these vehicles., • Ensure all Transport staff clock in/out everyday correctly, using the InVentry and PlanDay systems., • Ensure Transport rota-scheduling PlanDay system is used correctly and efficiently., • Ensure all staff are in full uniform at all times (Including, Hi – Vis, Safety Shoes, Woods Uniform), • Ensure all Transport staff book their annual leave following the correct policy and procedures outlined in the Employee Handbook., • Ensure Transport Department monthly payroll submissions are completed and sent to HR by required deadlines., • Responsibility to train and develop new and existing staff members on an on-going basis., • Ensure all van cleaning records/service contracts are kept up to date., • Ensure all risk assessments are carried out and kept up to date., • Ensure all vehicle MOTS/Services/Vehicle Temperature monitoring and Congestion charge registraions are kept up to date., • It is imperative that you respond to any emails and phone calls politely and professionally., • Ensure you are contactable by phone and respond to queries by phone when you are not at Woods., • Responsible for organising 2nd deliveries, checking supplier collections, customer keys, van check sheets, vehicle cleanliness, drivers returns and collection notes., • Each day you must send a handover email to all Transport senior members, you must include, next day route details, any special instructions such as, a driver is to use a different vehicle, a special customer request., • Attend essential courses/seminars and training sessions to ensure that the Transport department is legally compliant and operating both safely and efficiently. THE SUCCESSFUL CANDIDATE WILL HAVE: • CPC Qualification, • Transport supervisor industry experience, • Experience in a Warehouse/Distribution/FMCG setting, • Dependable, punctual and proactive - good track record for sickness absence, • Adaptable and flexible approach to work, ability to work as part of a team or individually, • Experience and understanding of heavy goods vehicles, • Seeks and is able to introduce and implement new ideas and suggestions, • Highly organised, with a can-do positive attitude and enthusiasm, • The drive to meet and exceed KPI’S to achieve bonus payments, • Outstanding people skills with a friendly and confident telephone manner and in person manner, • Confident in holding difficult conversations with staff, • An interest in fine dining and a good basic knowledge of fine dining ingredients, • Able to deliver on excellence; strong leadership skills and the ability to delegate, • Experience of working efficiently under pressure and to specified deadlines/SLA’s, • Able to deal with challenges; find solutions and engage with the workforce positively, • Excellent written and verbal communication; computer literate with inhouse software experience, • To be prepared to start before and finish after official shift timings as necessitated by the needs of the business., • Able to motivate staff and cultivate respect within the organisation. The working hours will be between 11.00pm - 08.00am. Benefits: • 25 days holiday, • Bonus scheme, • Birthday voucher, • Company pension, • Health & wellbeing programme, • Life insurance, • On-site parking, • Referral programme Working at Woods Foodservice means you’ll be working alongside a real team-spirited group of people. We value honesty, integrity and big ideas and ensure that work-life balance is enjoyed by all. Professionalism and a positive attitude are the key attributes that make our employees stand out. With this in mind, we provide the tools necessary to ensure our teams remain passionate about their work and deliver excellence throughout their career with us. We are big on learning & development and consistently strive to identify upcoming talent in-house. If you’re willing to work hard and looking for a long-term career opportunity, this could be the role for you! You’ll be a joining a family business where hard work and dedication is highly rewarded. Not only do we pride ourselves on being an official Living Wage Employer that offers a highly competitive salary; you will also have access to a number of generous benefits which include, but are not limited to: Due to high volume of applicants, we are only able to contact those who best meet our experience and skill requirements. We thank you for your interest in Woods Foodservice.

eCommerce Retail Account Manager Location: Hounslow (hybrid working) Contract: 3–4 months We’re supporting a large, well-known organisation in the travel and retail space with the search for an eCommerce Retail / Account Management professional to join on a 3–4 month contract. This role sits within a digital commerce team and focuses on managing online retail partners, improving eCommerce performance, and supporting a strong end-to-end customer experience. It’s a hybrid role based in Hounslow, combining on-site collaboration with flexible working. The role In this position, you’ll act as the link between retail partners, digital teams and operations, ensuring online performance targets are met and opportunities for improvement are identified and delivered. Key responsibilities include: • Managing relationships with retail brand partners, owning their online performance, • Working with digital and product teams to improve the website experience, including merchandising and usability, • Using data and insight to identify performance issues and growth opportunities, • Coordinating with offline retail and operational teams to ensure a joined-up omnichannel approach, • Supporting fulfilment and customer service processes to meet service level expectations, • Managing risks, issues and actions, and communicating clearly with stakeholders, • Previous experience in eCommerce, digital retail, or account/partner management, • Comfortable working with external partners or brands, • Strong commercial awareness and ability to work to targets, • Confident using data to inform decisions and recommendations, • Good understanding of online customer journeys and conversion drivers, • Strong communication and stakeholder management skills, • Experience in retail, premium brands, or omnichannel environments, • 3–4 month contract, • Hybrid working, based in Hounslow

Overview We are seeking a dynamic and results-driven Branch Manager to oversee the operations of our busy Twickenham branch. The ideal candidate will be responsible for driving sales, managing staff, and ensuring exceptional customer service. This role requires a strong leader who can motivate a team and implement strategies to achieve business objectives while maintaining a positive work environment. Duties • Lead and manage daily operations of the branch to ensure efficiency and productivity., • Develop and implement sales strategies to meet or exceed branch targets., • Foster a customer-centric culture by ensuring high levels of customer satisfaction through excellent service., • Recruit, train, and supervise branch staff, providing ongoing coaching and performance evaluations., • Maintain compliance with company policies and regulatory requirements., • Proven experience in a managerial role within heavy side merchanting, preferably with roofing merchant experience., • Strong leadership skills with the ability to inspire and motivate a team., • Excellent communication and interpersonal skills., • Strong analytical skills with the ability to understand data and make informed decisions., • Ability to work under pressure while maintaining attention to detail., • A proactive approach to problem-solving and conflict resolution Full-time, Monday to Friday Permanent Benefits: • Bonus scheme, • Company car

Airline Account Manager – Air Freight • Location: Heathrow Airport – Hounslow, • Hours: Monday to Friday – 09:00 to 17:00 (Office Based) As a result of this expansion, they are seeking an experienced Airline Account Manager with a strong air freight background to act as their company liaison, manage their key airline relationships, ensure operational excellence, and drive continuous improvement across air cargo operations. This Airline Account Manager role requires a solid understanding of the delivery air freight/air cargo movements, along with proven experience managing key airline cargo accounts in a senior or strategic capacity. What You’ll Do: • Lead customer airline cargo onboarding and service implementation., • Monitor and deliver air freight/air cargo KPIs and Service Level Agreements., • Utilising software to produce MI reports to monitor KPI and contractual performance., • Support operational planning, staffing, and special projects., • Promote safety, security, and a positive H&S culture. What We’re Looking For: • It is ESSENTIAL that you are an experienced Airline Account Manager, Cargo Customer Service Manager, Service Delivery Manager, Commercial Cargo Manager, Cargo Contract Manager or a similar role where service delivery/account management within air freight/air cargo has been the key focus., • Air freight/cargo industry experience., • Experience of managing direct relationships with airlines relating to air freight/air cargo., • Direct hands-on experience of managing airline freight/cargo contract KPI’s and SLA’s., • Fully converse with KPI/SLA reporting software utilised within the freight industry., • Excellent communication, planning, and organisational skills. Financial Renumeration: • £50,000 - £59,000 per annum dependant on experience., • Free onsite parking., • Monday – Friday 0900 hrs – 1700 hrs (office based). Be part of a global, proactive, and passionate team and make a real impact on customer relationships and operations. Apply now and help us keep air cargo moving seamlessly around the world! Please click on the link below or speak to Yasmin Saeed for an informal chat. Aviation Recruitment Network is acting as an Employment Agency.

Our client is Europe's leading company, serving 24 million customers across 7 countries. They're seeking an experienced Senior Procurement Manager to develop and deliver sourcing strategies for contact centre operations, manage key supplier relationships, and drive efficiency across their global supply network. If you have proven expertise in business process outsourcing procurement and thrive in complex, international environments, this is an opportunity to make a real impact. Position Overview In this role, you'll be responsible for developing and delivering sourcing strategies that protect business value and drive long-term growth. You'll manage major agreements with key suppliers, analyse spending patterns to identify savings opportunities, and build strong relationships with internal stakeholders and external partners. Working across Europe and the US, you'll monitor industry trends, manage risks, and ensure our client's contact centre operations remain competitive and efficient. Responsibilities • Develop and deliver sourcing strategies for contact centre services using industry knowledge and global reach, • Manage major supplier agreements to align with long-term business goals and performance objectives, • Analyse spending data to identify cost savings opportunities and drive operational efficiency, • Build and maintain strong relationships with internal stakeholders and key suppliers, • Lead negotiations on complex deals covering commercial, service and contract terms, • Monitor industry trends and manage potential supply chain risks, • Partner with procurement colleagues across Europe and the US to deliver consistent standards Requirements • Proven procurement experience in business process outsourcing, ideally within customer experience categories, • Demonstrated ability to develop and deliver sourcing strategies in global organisations, • Confident negotiation skills on complex commercial, service and contract matters, • Strong supplier relationship management experience and proven track record, • Driven mindset focused on achieving cost savings and improving supplier performance, • Ability to work effectively across multiple regions and time zones Benefits • Generous pension package and private healthcare cover, • Discounted mobile, broadband and exclusive rewards programme, • Access to on-campus facilities: 13 subsidised restaurants, gym, cinema and beauty salon, • Hybrid working arrangement balancing office and home flexibility, • Career development opportunities within a global organisation Alongside these benefits, you'll join a collaborative, value-driven environment where your expertise is valued and your contributions directly shape procurement strategy across a major international business. How to Apply For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1314073. Langley Search & Selection (langleysearch.com) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs across the UK, Europe and globally for our clients, from large global multinationals to SMEs

Depot Manager Commercial vehicle hire Monday to Friday 7:30am – 5:30am (45hr week) Full time, Permanent role, Monday to Friday £50,000 - £52,500 per annum + Car or Car Allowance Depot location, Iver The Company Our client is a leading provider of commercial vehicle hire solutions and part of a well-established multinational group. With a reputation for operational excellence and customer service, they support businesses across the UK, Europe and rest of the world with a modern, compliant fleet and a strong local branch network. As Depot Manager for Iver, you will report to the Regional Operations Manager and be responsible for circa 25 members of staff (both office & maintenance) and a fleet of circa 200 vehicles. The Role • To control the business in a manner that ensures the commercial and net profit objectives of the business are met and to have a positive input into the development of the business, • To assume overall accountability for achieving depot & company targets whilst adhering to company procedures and strategy, • To maximise sales and profitability through excellent customer service and account management, • To provide a safe working environment and the provision of a well-maintained vehicle fleet. Candidate Requirements for Depot Manager role • Extensive management experience with record of target setting and performance review., • Commercial and financial awareness and team management experience., • Excellent negotiating and sales skills., • Can work and manage through others by setting clear targets, objectively measuring performance and quality, providing regular feedback and coaching as required., • Is flexible and can embrace and cope with change and accepts accountability., • Identify and deliver opportunities that can lead to improved financial performance or a stronger relationship with customers., • Can assess the commercial implications of plans, actions and issues arising on the operation and the customer. Can present solutions not problems., • Effective verbal and written communicator, coupled with problem solving skills., • Has effective presentation and listening skills coupled with a consultative style to ensure team commitment., • Can understand operating budgets as well as the relationship of KPI’s to the financial management / performance of the business. Key Responsibilities for Depot Manager • To ensure the attainment of the depots financial and fleet targets., • Adhere to company policies and procedures and ensure legislative compliance., • To generate and maximise profit in line with company expectation., • To manage all aspects of the depot fleet, including breakdowns, • To account for the cost effectiveness of the depot workshop, • To effectively manage the depot maintenance budget, • To maximise and expedite all depot recharges, • To effectively manage staff through appraisals, target setting and absence management., • Achievement of targets set in relation to the Customer Visit Program., • Adherence to Company Health & Safety Policies and Procedures., • Effective management and reduction of existing debt., • To minimise credit note generation by eradicating local operational errors., • To review rates and implement rate increases., • To review, manage and account for all depot generated purchase invoices, • To ensure the complete and accurate use of the Fleet Management CRM database Other/Benefits • 25 days holiday, plus bank holidays and Birthday, • Increasing holiday entitlement for long service (capped at 30 days), • Company car or car allowance, • Company pension, • Group life assurance scheme, plus access health & wellbeing services and employee discount perks, • Continuous technical training and development, • Onsite parking Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.

Senior Commercial Account Manager Own the relationship. Drive the performance. Shape the strategy. We're looking for a commercially sharp, strategically minded Senior Commercial Account Manager to take ownership of a high-value customer account and become the trusted face of GateGroup. What you'll own: You're the key point person for everything related to your account. You'll proactively manage the governance of the relationship – leading monthly, quarterly, and annual business reviews with sharp presentations that showcase operational performance, strategic developments, and commercial insights. You'll be the bridge between what the customer needs and what the business delivers, navigating internal stakeholders across operations, finance, procurement, culinary, and compliance to make it happen. Your day-to-day will include: • Managing customer profitability by working closely with finance and operations planning & control, • Ensuring menus and services are correctly costed, priced, and approved – including CPI, material, and labour adjustments, • Leading customer contract renewals alongside the Commercial Director and executive team, • Validating customer invoices, forecasts, and billing systems to eliminate errors and protect revenue, • Managing customer audits with operations and compliance teams, • Presenting menu changes, pricing submissions, and strategic initiatives to the customer, • Driving continuous improvement and innovation – challenging the status quo for the benefit of both customer and business, • Proactively engaging with operational unit managers to activate business change and resolve service delivery issues What we're looking for: • Proven account management or customer service experience in catering, hospitality, or aviation., • Commercial acumen with a solid understanding of P&L management and contract profitability., • Sales and business development experience – you know how to grow relationships and spot opportunities., • Strong presentation and leadership skills – you're confident leading senior-level meetings., • Excellent IT skills across Excel, Word, and PowerPoint., • Degree level education or equivalent experience., • Someone who thrives under pressure, travels comfortably (50% UK&I travel), and enjoys being in the thick of it., • A problem-solver who uses data, engages stakeholders, and gets things done. Why this role matters: You'll have genuine ownership over a strategically important account, working directly with the Commercial Director and executive team. You'll influence how we deliver for our customers, drive innovation, and ensure GateGroup remains the partner of choice in a competitive market. This is a role for someone who wants visibility, responsibility, and the chance to make a real commercial impact. Our values: We treat each other with respect and act with integrity. We communicate, problem-solve as a team, and deliver excellence. We have passion for our work, take accountability for our actions, and do what we say we'll do. We care about our colleagues and always look for ways to make someone's day better. Ready to take ownership of a high-profile account and drive commercial success?

A leading automotive company is seeking an Ireland National Sales Manager to drive sales and build partnerships within the Retailer Network. This role covers collaboration with various stakeholders to enhance customer experience and manage a strong sales field team across the UK and Ireland. The ideal candidate will possess solid experience in the automotive or retail sector, strong leadership, and project management skills along with a passion for zero-emission transportation.\n#J-18808-Ljbffr

Overview Ireland National Sales Manager (the Republic of Ireland, and may include Northern Ireland, depending on interview) is responsible for managing effective partnerships with the Retailer Network/distributor to drive mutually profitable sales and deliver an excellent customer experience. This role requires close collaboration with all internal and external stakeholders to ensure the smooth operation of sales and supply. As the UK/IE team grows, the role will take on management responsibility for the sales field team. Key Objectives & Responsibilities • Responsible for the rapid growth of the Network. Ensuring that new Partners are identified and that new Retailers are onboarded effectively, monitoring progress of contractual matters, training, systems access, logistics, sales process, etc., • Build and maintain excellent working relationships with Retailer/Distributor Partners at both Distributor and individual Group/Retailer level. A collaborative approach is required as the brand grows in Ireland, so building trust and a spirit of working towards a common goal is essential., • Monitor and drive Retailer sales performance and continuously identify opportunities for Retailers and BYD to make improvements to grow. Spread best practices amongst the network through individual and group meetings and communications., • Ensure that BYD are delivering an excellent level of Customer Experience. Identify areas of improvement and drive change within BYD UK and Ireland or the network., • Ensure that relevant product, marketing, training and sales programmes information is shared effectively and understood by relevant members of the Distributor/Retailer team., • Take responsibility for resolving any issues experienced by Retailers and customers, either directly or by ensuring that the appropriate members of the team are dealing with the issue effectively. Direct involvement in any issues will allow the causes to be identified and suggest and implement the required changes to processes or systems., • Manage the wholesale ordering of new vehicles by distributors and Retailers to ensure that the volume and mix of stock is sufficient to achieve the required sales volume, but also ensuring that rapid stock turn is achieved., • Oversee Retailer Marketing activity and facilitate collaboration with the central marketing team to ensure activity is consistent and effective. Analyse activity levels against sales rates and suggest and encourage increased activity focused on opportunity channels or models as required., • Monitor the level of incoming enquiries and ensure excellent lead management processes are in operation at all Retailers. Analyse conversion KPIs to identify potential issues in the sales process, while also highlighting lower-than-expected enquiry levels to the central marketing team and initiate actions to improve.Required skills, qualifications and experience, • Proven experience and track record of success in the Automotive or other retail industry., • Working initially as part of a small team to launch the brand in the UK and Ireland, the ideal candidate will be highly adaptable, open to new ideas and ways of working, and able to take responsibility for, • Strong project management and organisational skills, with the ability to handle multiple tasks and meet deadlines and possess decision-making and problem-solving skills., • Excellent communication and coordination skills, with the ability to establish productive relationships with internal and external stakeholders., • Strong team collaboration and leadership abilities, with the capacity to drive teams towards common goals and effectively coordinate and communicate in cross-functional collaborations., • Open to travel internationally as required to attend business meetings, training and launch events., • Proficiency in Microsoft Office Suite and CRM software, with the ability to conduct data analysis and report writing., • Right-to-work in the Republic of Ireland.We offer, • Performance and experience-based competitive remuneration., • Company Vehicle, • 25 holidays + Bank Holidays, • Car Salary Sacrifice Scheme available, • Department & company-wide teambuilding events. Location: Ireland Type of Employment: Full-time \n#J-18808-Ljbffr

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveller-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE Join our team as a Micro Space Planner, this role reports into the Country Commercial Space Manager, you will play a pivotal role in optimising product placement and enhancing commercial performance. You’ll create impactful planograms, deliver actionable insights, and collaborate with stakeholders to drive success. Are you a retail expert passionate about maximizing space, boosting economic returns, and creating captivating displays? Do you thrive on analytics, teamwork, and forward-thinking planning? If yes, we’re excited to welcome you to our team! RESPONSIBILITIES: • Planogram Production: Take ownership of creating accurate, visually engaging planograms that align with category strategies and make optimal use of shelf space. Ensure timely delivery to support smooth execution and drive sales, • Performance Analysis: Provide Buying teams with actionable insights by analysing SKU, brand, and class performance. Recommend adjustments to improve category profitability and ensure planograms deliver strong economic returns., • Stakeholder Collaboration: Work closely with internal teams, including Category Management, Marketing, and Supply Chain, to align planograms with overall business objectives and ensure seamless execution across operations., • Supplier Relationships: Build professional relationships with suppliers to align on product placement, negotiate shelf space opportunities, and ensure collaborative strategies that benefit all parties., • Teamwork and Development: Foster a culture of collaboration and excellence, supporting team development, promoting high-quality outputs, and driving innovative solutions in space planning. YOUR PROFILE: • Proven retail industry experience with a track record of success., • Background in micro space planning and merchandising., • Proficiency in space analysis and space planning software (e.g., Blue Yonder/JDA or similar)., • IT systems knowledge relevant to the space planning function., • Strong analytical skills with a meticulous, data-driven approach., • High accuracy and attention to detail, with a “right-first time” mindset., • Excellent organisational skills, able to manage multiple projects effectively., • Adaptable, deadline-oriented multitasker who thrives in a team and independently. We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Are you a strategic thinker with a passion for driving business growth through accurate demand planning? Monster Energy, the world’s leading energy drinks brand, is looking for a Demand Planning Manager to join our EMEA Operations team. This is a high-impact role, leading our demand planning function and shaping the S&OP process across multiple countries. About Monster Energy Monster Energy, a NASDAQ-listed company based in Corona, CA, is renowned for its bold, innovative brand. Since launching in the UK and Ireland in 2008, Monster has grown into one of the top energy drink brands globally, selling in over 140 countries. In 2023, EMEA sales reached 138 million cases, reflecting our ongoing growth and market leadership. Role Overview Reporting to the Director of Planning & Supply, you will lead the Demand Planning team, working cross-functionally to ensure forecast accuracy, optimize volume planning, and enhance the Monthly S&OP process. Your insights will directly influence business decisions, driving performance, efficiency, and customer satisfaction across the EMEA region. Key Responsibilities • Lead and facilitate the S&OP process, ensuring alignment across sales, operations, and customers., • Line manage a team of demand planners, fostering development and high performance., • Drive improvements in forecast accuracy, inventory turns, and on-time delivery performance., • Develop and implement demand planning KPIs, root cause analysis, and performance monitoring tools., • Support executive reviews with clear reporting on forecast accuracy, inventory, and operational KPIs., • Lead demand planning system projects (SAP APO/ECC, BI) and process improvements., • Identify opportunities to enhance planning efficiency and effectiveness. Skills & Experience • 8+ years in FMCG, with a minimum of 6 years in a Demand Planning / S&OP role., • Proven experience implementing demand planning KPIs and S&OP processes., • Strong SAP (APO/ECC) and BI experience., • Exceptional analytical, organizational, and stakeholder management skills., • Demonstrated success in project/change management and cross-functional collaboration., • Excellent communication, presentation, and leadership abilities., • Flexible with working hours to accommodate different time zones. About You • Passionate, energetic, and committed to delivering results., • Strong business acumen and customer-focused mindset., • Self-starter, adaptable, and able to thrive in a fast-paced, dynamic environment., • BA/BS degree in Business or related field; additional European language is a plus. Why Join Monster Energy? This is a rare opportunity to shape demand planning in a global, high-growth business, with exposure to senior leadership and cross-regional projects. You’ll be part of a dynamic, entrepreneurial culture that rewards innovation and ownership. Ready to take the lead in driving Monster Energy’s EMEA demand planning performance? Apply today! Email: We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Here at Woods Foodservice, we are known as a market leader in the quality sector of the food hospitality industry. We are at an exciting point of progression in the company, making it a great time for new recruits to join our journey. We provide high-quality ambient, chilled, fresh, and frozen produce from around the world and supply some of the most prestigious chefs in the country. Our aim is to provide customer service excellence with every order and to stock the most innovative and unique range of fine, specialist and staple products, tailored for the quality sector of the market. At present, most of our customers are London-based, but we have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! Please note the working hours for this role are 7pm-4am 6 nights every night from Sunday - Friday. Location: Woods Foodservice at Uxbridge with flexibility for occasional travel, applicants must have the Right to Work in the UK and hold a clean UK Driving License Responsibilities • Place orders via phone with New Covent Garden Market suppliers – on a nightly basis – ensuring high quality produce is bought at the most cost-effective competitive price., • Provide all POs with ordered produce to the driver so he can make sure he is collecting all produce ordered., • Run & follow Buying Requirement reports, check customer orders, place orders, processing GRNs and credits daily and amend POs to match deliveries daily., • Reduce Missed Sales., • Help check deliveries when they arrive throughout the night and split the pallets to check and detect any issues with the orders to feed back to suppliers., • Check waste and assisting with shorts throughout the night., • Identify areas for improvement and raise with the Commercial Fresh Produce Procurement Category Manager., • Achieve the KPIs communicated by the Nights Manager and Commercial Procurement Category Manager., • Collaborate with Technical, Operations, Nights Teams and Commercial Fresh Produce Procurement Category Manager and others at Woods Foodservice., • Ensure compliance with all company workplace standards, policies, procedures and requirements on food safety, health & safety, environment and finance and buying processes., • Collaborate with the Commercial Fresh Produce Procurement Category Manager to ensure a Fresh Produce supplier strategy that aligns with the company’s long-term sourcing objectives., • Cover drivers holidays Requirements • Experience of buying Fresh Produce, ideally in Covent Garden Market, • Experience in food stock replenishment, • Must hold a clean UK Driving License, no more than 3 points, • Confident driving 3.5 tonne Vans, • Must have a Forklift License, • Comfortable with systems and computers and running and analysing reports., • Understanding of the supply chain process in wholesale fresh food buying, • Good attention to & eye for detail, accurate., • Driven, self-motivated, reliable, dependable., • Able to cope with the demands of a fast paced and changing business, flexible and adaptable., • Effective team player, collaborator, effective relationship builder, • Ability to multi-task, works well under pressure Benefits • 25 days holiday, • Company pension, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking, • Company events, • Birthday voucher, • Referral Scheme Working at Woods Foodservice means you’ll be working alongside a real team-spirited group of people. We value honesty, integrity and big ideas and ensure that work-life balance is enjoyed by all. We are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all staff. We provide the tools and support necessary to ensure our teams remain passionate about their work and deliver excellence throughout their career with us. We are big on learning & development and consistently strive to identify upcoming talent in-house. If you’re willing to work hard and looking for a long-term career opportunity, this could be the role for you! We always aim to live Wood Foodservice company values of Innovation, Adaptability, Positivity and Sustainability. Woods Foodservice is an equal opportunities employer. Unfortunately due to the large volume of candidates expected, we will not be able to reply to all applicants. We would like to thank you in advance for your interest in Woods Sustainable Foodservice.

Senior Director Product Management Consumer Products - London Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Director, Product Management Consumer Products at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles. Your Impact: • Partner with client(s), strategists, experience leads, and enterprise architects, to frame business goals and value streams from which we can shape solution propositions that provide transformative business outcomes and customer experience• Develop large solution vision that aligns with the product vision, strategy, and industry compliance, by keeping the customer at the center of everything we do while using design thinking tools• Represent the client while facilitating solution workshops with cross functional leaders where you identify new solutions, organization business needs, and solution options• Develop solution hypotheses iteratively based on user research, and industry and market trend analysis• Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features• Serve as a voice of the customer among the cross-functional team, always understanding and representing the customer needs • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes• Masterfully apply Lean Agile practices and frameworks• Collaborate with product managers, other solution managers, and cross-functional capability managers to ensure all product teams, to ensure alignment towards the same program increment (PI) objectives• Collaborate with enterprise architects to envision and prioritize capability enablers• Represent industry best practice and market trends to assist the client in maintaining competitive advantage• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Extensive experience and profound knowledge in the B2C and B2B consumer goods environment, from a comparable position in a consulting firm or in in-house teams of leading consumer goods manufacturers• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization• Demonstrated success creating large solutions, digital products vision, strategy, experience, and services - from capability identification, ideation to launch, including engineering and operational quality• Experience working with a multi-disciplinary team on customer-focused products and services.• Proven ability in collaborating and leading Program Increment (PI) cycles• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders• Practice in workshop facilitation to cultivate ideation• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value• Mastery in leading change and inspire others to change behaviors• Influencer in continuous learning and innovation Set Yourself Apart With: • Deep knowledge of the key success factors, latest trends, and business models in the B2C and B2B consumer goods industry.• Relevant product, program management, or Scrum certifications such as SAFe, PMP, or IPMA Additional Information A Tip from the Hiring Manager A successful Director, Product Management at Publicis Sapient combines leadership skills, rooted in customer centricity, with tactical product management skills to drive the client and team in releasing parallel multiple program increments every 10-12 weeks (or applicable frequency at clients organization)

Senior Associate Product Manager - London Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com Product Manager As a Product Manager specializing in Endur, you will be responsible for driving the product strategy, roadmap, and delivery of Endur-based solutions for our clients in the energy and commodities trading industry. You will work closely with business stakeholders, technology teams, and end users to ensure the successful implementation and optimization of Endur solutions to meet business objectives. Your Impact Define and own the product vision, strategy, and roadmap for Endur implementations, ensuring alignment with business goals. Collaborate with cross-functional teams, including trading, risk, and technology, to design and deliver high-impact Endur solutions. Act as the primary liaison between business stakeholders and development teams, ensuring clear communication and alignment on product priorities. Gather and analyze business requirements, translating them into actionable user stories and product features. Drive the full product lifecycle, from concept to launch to ongoing optimization, ensuring a seamless and valuable user experience. Monitor market trends, regulatory changes, and emerging technologies to continuously enhance the Endur product offering. Work with development teams to ensure timely and high-quality delivery of Endur enhancements and new features. Conduct user testing, feedback sessions, and data analysis to measure the success of Endur implementations and identify areas for improvement. Provide training and support to end users to maximize the adoption and effectiveness of Endur solutions. Skills & Experience 5+ years of experience in product management, with a focus on Endur or other energy trading and risk management (ETRM) platforms. Strong understanding of commodity trading, risk management, and the end-to-end trading lifecycle. Proven experience in defining and delivering complex software solutions, with a preference for experience in Endur. Ability to work with both business and technical teams, translating business needs into technical requirements. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent communication and stakeholder management skills, with the ability to influence and drive consensus across teams. Experience with agile methodologies, including writing user stories, managing backlogs, and working with development teams. Knowledge of SQL, data analysis, and reporting tools to support product decision-making. Set Yourself Apart With Experience with Openlink Endur or other ETRM platforms. Knowledge of energy and commodities trading regulations and market structures. Certification in product management (e.g., CSPO, Pragmatic Institute) or relevant domain certifications. Experience with cloud-based solutions and modern software development practices. Additional Information Wellness program and employee assistance. Generous paid leave and holidays. Comprehensive health benefits for you and your family. Flexibility to support work-life balance. Competitive compensation and benefits package. Access to ongoing learning and development opportunities. An inclusive workplace that promotes diversity and collaboration. As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy.This vacancy is a 12 month fixed term contract position. What youll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure’s engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. Additional Information The Interview Process (subject to change): You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

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Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Senior Product Manager at Publicis Sapient, you will serve as one of our clients’ trusted advisors, assisting our senior client facing leaders in defining, articulating, and executing ETRM product strategy that transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Your Impact • Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience, • Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing, • Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage, • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes, • Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks, • Articulate technology-based solutions and present in workshops, • Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business, • Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority, • Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality, • Knowledge and expertise within the energy & commodities industry, • Hands-on project experience implementing Endur ETRM package, • Good understanding of end to end processes in physical commodity, trading or banking industry, • Proven ability to prioritize competing demands and obtain buy-in from stakeholders, • Strong presentation and communication skills, • 5+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space, • Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc., • Certified SAFe Product Owner/Product Manager qualification, • Certified Agile Product Manager qualification, • Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Additional Information, • As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion, • Our hybrid work policy requires employees to be present in the office or at client sites for a minimum of 3 days per week (4 days for VP+). We trust our employees to determine what a reasonable commute is for their individual circumstances. Whilst we embrace flexibility, it's essential that this commute allows you to comfortably fulfil the in-office/client site expectations of the policy. We encourage you to consider your personal circumstances and commute when evaluating if this work arrangement is suitable, • Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point on the process, please get in touch as soon as possible by emailing . Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us:, • Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients’ businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit ___ At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the energy & commodities trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As Senior Product Manager at Publicis Sapient, you will serve as one of our clients’ trusted advisors, assisting our senior client facing leaders in defining, articulating, and executing ETRM product strategy that transforms customer experience and business outcomes. As a Senior Product Manager, you will collaborate with clients and our engineering teams in the energy and commodities trading space, driving transformation by understanding business and end-customer needs and continuously deliver value through rapid release cycles and iterative feedback. Your Impact • Partner with clients to articulate business goals and value pools from which we can shape product propositions that provide transformative business outcomes or customer experience, • Develop solution hypotheses iteratively based on your and the team's experience and expertise, to guide product development; then validate that learning with user testing, • Translate product strategy into a roadmap containing well-defined and prioritized user stories, and features and enablers that will realize the product vision to assist the client in achieving long-term advantage, • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes, • Design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients by applying Lean and Agile practices and frameworks, • Articulate technology-based solutions and present in workshops, • Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore and offshore team and business, • Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority, • Demonstrated success managing digital solutions in the ETRM space from ideation to launch, including engineering and operational quality, • Knowledge and expertise within the energy & commodities industry, • Hands-on project experience implementing Endur ETRM package, • Good understanding of end to end processes in physical commodity, trading or banking industry, • Proven ability to prioritize competing demands and obtain buy-in from stakeholders, • Strong presentation and communication skills, • 5+ years’ experience in delivering complex business or technology solutions, from solution design to end-to-end system implementation, in the ETRM space, • Technical knowledge of database technologies such as SQL, NoSQL, MySQL etc., • Certified SAFe Product Owner/Product Manager qualification, • Certified Agile Product Manager qualification, • Experience/knowledge of competing ETRM packages (e.g. Rightangle, Orchestrade, Aspect, Beacon) Additional Information, • Wellness program and employee assistance., • Generous paid leave and holidays., • Comprehensive health benefits for you and your family., • Flexibility to support work-life balance., • Competitive compensation and benefits package., • Access to ongoing learning and development opportunities.

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly investing in the transformation of their digital estate, architecting for speed and agility in the context of the challenges and opportunities brought by the Energy Transition. As a Senior Manager within Energy & Commodities Trading, you will use your expertise and deep understanding of the issues and trends relevant to the energy trading industry across asset classes to realize ground-breaking solutions for our clients. Your Impact • Key contributor to developing, marketing and executing a differentiated technology strategy capability at Publicis Sapient, • Create strong technology strategy related product offerings, proposals and develop new business, • Develop adaptive IT strategies based on a deep understanding of our clients’ business, • Build trusted relationship with clients based on credibility and strong listening, • Assess current the current state of technology organizations, their capabilities and produce value and outcome based strategic roadmaps, • Set up and lead IT strategy projects according to a vision, value and the logical place to launch, • Experience with customization and support of OpenLink Endur products (incl. cMotion, pMotion or gMotion) or similar / competing solutions packages., • Technical expertise in areas like AVS, Connex Frameworks (including exposure to OpenLinks Java Framework and TIBCO integration), VB toolkit, JVS, OpenComponents, or equivalent of other packages, • Familiar with E/CTRM architecture (functional and deployment) and data model., • Product configuration expertise (applicable to Power, Gas, Oil, Coal, Emissions etc.) in exchange products (futures and options), OTC products like swaps, swaptions, or forwards., • Strong understanding of one RDBMS (Oracle / SQL Server/ Sybase)., • Good understanding of the full software development life cycle Additional Information, • As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion, • Publicis Sapient UK is a disability confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position and we will provide adjustments where possible throughout the recruitment process. Publicis Sapient UK will then work with you explore and implement adjustments as and where these are possible., • Publicis Sapient fosters an inclusive environment through our inspirational business resource groups, to learn more please visit

We are currently recruiting a Quality Manager to lead out the Quality team to ensure compliance with all internal and external standards. To drive the technical excellence agenda and be responsible for the development of the Quality Management System. To lead customer and standard audits and support the operational teams in issue resolution. Responsibilities: xrnqpay • Build a culture of food safety and qual Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Please click on the apply button to read the full job description