47 Best customer experience manager Jobs in Wakefield (March 2025)

COMMUNITY CENTRE MANAGER, WAKEFIELD Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of our community centre and make a real difference to our community? Then we want to hear from you! About the Role We have an exciting opportunity, which will suit a candidate who has the drive to promote, develop and effectively manage the smooth running of our community centre in Wakefield. As Centre Manager you will work to ensure that Lightwaves is a friendly, well-managed facility that operates for the benefit of the local community within a sustainable framework. This role will suit someone who is self-motivated and can work autonomously as well as lead and manage their team to deliver effective customer service. We are looking for a can-do and organised Centre Manager with a passion for working with and for the community, and who will manage our centre, support engagement, and foster a sense of belonging within the community. As our Centre Manager you will take the lead working with staff, customers, partners, hirers, and the local community raising awareness of the Centre’s work and ensuring its sustainability. You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, and financial management and planning. Your excellent communication skills, both written and verbal, will be matched with a friendly and professional manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the charity’s aims. This will involve working evenings and occasional weekends.. About You We are looking for a strong manager with excellent organisational and people management skills. Ideally including: - Experience in Community, Leisure or Sports Centre Management at a senior level (e.g., Senior Instructor, Deputy Manager, or Manager). - It will be desirable that the post holder has a recognised qualification in Leisure/Community Centre Management, Sports Development or related subject or a minimum of 3 years experience - The ability to prioritise workloads and manage multiple responsibilities - First Aid Qualification (minimum 16 hours). - Full UK driving license. - Good IT skills, and specifically Microsoft Word, Outlook, and Excel. About Us Lightwaves Community Trust operates as a charity to deliver high quality community and sport facilities to the local community. The Centre also provides a home to a number of not-or-profit tenant organisations and Wakefield College, who use the building to provide services, support, advice and information to local people and young people. The Trust’s charitable aims are to provide a space where local people can come to socialise, access support and simply relax and have fun. If you would like to learn more about our opportunity, please request a Full Job Application Pack. We would welcome applications from candidates with experience in roles such as Senior Duty Manager, Assistant Manager, Operations Manager, Fitness Manager, Front Office Manager, Leisure Manager, Club Manager, General Manager, and many others.

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Job description Role: Amazon Ecommerce Assistant Are you passionate about e-commerce and digital marketing? Do you have previous experience in managing Amazon accounts? We are a leading organisation in the industry, seeking a dynamic and results-driven individual to join their team as an Amazon Ecommerce Assistant. As the Amazon Account Executive, you will play a crucial role in supporting the management and development of our business relationship with Amazon. Your main focus will be to optimise content, manage the product catalogue, and implement effective promotional plans. If you are ready to take on this exciting challenge and work with a team of driven professionals, then this is the perfect opportunity for you! Responsibilities: • Support the writing and publication of optimised content for their Amazon catalogue, ensuring accurate descriptions and imagery. • Conduct regular checks on the catalogue, ensuring that relevant products are listed and obsolete lines are removed. • Collaborate with the Key Account Manager and brand teams to develop and implement strategic promotional plans. • Place appropriate Born to Run (BTR) orders and monitor sell-through to support new product launches and develop sales. • Ensure all new products are listed in the catalogue and coordinate with stock availability. • Continually review keywords across brands/products to refine search optimisation, identify opportunities, and monitor success. • Work with internal teams to ensure smooth order process and fulfilment. Take ownership of all relevant compliance documentation to ensure adherence to Amazon's requirements. • Attend customer meetings, either in-person or online, as required by the Key Account Manager (very occasional travel required) Skills: • Previous e-commerce or marketplace (Amazon) experience is essential. • Experience using Vendor Central and AMS portals is an advantage. • Strong interest in e-commerce and digital marketing. • Excellent written and verbal communication skills with the ability to adapt to different audiences. • Strong understanding of budgets, targets, and product pricing. • Proficiency in analysing sales data and making data-driven recommendations. • Self-motivated and proactive with exceptional organisational skills. • Proficient in Microsoft packages including Excel and PowerPoint. • Knowledge of graphic design is an advantage. Join our team as an Amazon Account Executive and take your career to new heights! Apply now and be a part of a dynamic and innovative organisation that values your skills and offers growth opportunities. We offer a competitive salary package and a vibrant work culture that encourages collaboration and creativity. Don't miss this chance to make a significant impact on the organisation's success. We look forward to receiving your application!

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