Senior HR Operations Manager
hace 12 días
Ealing
Overview We’re supporting a well-established, multi-site Higher Education organisation in the appointment of a Senior HR Operations Manager to join their HR leadership team on a 12-month fixed-term contract. Reporting directly to the Head of HR, this role will take ownership of HR operations across a diverse UK workforce, ensuring the delivery of efficient, compliant, and high-quality HR services within a Higher Education setting. This is a key role focused on driving operational excellence, enhancing systems and processes, and shaping performance and reward practices to support a high-performing organisational culture. Key Responsibilities HR Operations • Lead the day-to-day delivery of HR operations across multiple UK locations, • Manage, coach, and develop an HR operations team, • Act as the subject matter expert for HR systems (HRIS), processes, and data integrity, • Drive continuous improvement initiatives to streamline HR processes and enhance efficiency, • Oversee HR metrics, reporting, and data insights to support senior leadership decision-making, • Ensure all employee data and records are maintained accurately and in line with compliance requirements, • Own and manage right-to-work checks and ensure full legislative compliance, • Monitor changes in employment law and ensure HR practices remain compliant, • Support the Head of HR in delivering key HR projects and transformation initiatives What We’re Looking For • CIPD Level 5 qualified (or above), • Strong experience within HR Operations / HR Shared Services / HR Systems, • Proven experience managing HR processes across multi-site or multi-region environments, • Strong knowledge of UK employment law and its practical application, • Experience improving HR systems, processes, and operational efficiency, • Demonstrated ability to lead, coach, and develop teams, • Commercially aware with the ability to influence and support senior stakeholders, • Highly organised with strong attention to detail and ability to prioritise effectively, • Proactive, solutions-focused, and able to take ownership Key Outcomes • Deliver a high-quality, customer-focused HR service across the full employee lifecycle, • Drive effective HR projects and change initiatives, • Implement and embed performance, pay, and reward practices, • Strengthen HR systems, reporting, and data-driven decision making Additional Information This role is fully onsite in Greenford (5 days per week) The position is offered on a 12-month fixed-term contract The successful candidate will be expected to contribute to a positive, inclusive, and compliant working environment Interested? If you’re an experienced HR Operations professional who enjoys improving systems, leading teams, and making a tangible impact — we’d love to hear from you. All applications will be handled with strict confidentiality