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Role Overview The Partner Success Executive is the day-to-day operational and relationship owner for Rydal's channel partners across our hosted voice and connectivity propositions. Where our B2B Client Success team looks after end-user customers, this role exists exclusively to make our partners — across our wholesale, dealer and referral partner programmes — successful, profitable and loyal to the Rydal Wholesale platform. Our partners range from wholesale partners who fully white-label and bill our services, to dealers who resell alongside their own stack, to referral partners who introduce opportunities into Rydal. Their experience of Rydal is directly reflected in the experience their end-customers receive, which makes this role pivotal to both partner retention and the commercial performance of the Wholesale division. The successful candidate will act as the trusted operational contact, escalation point, commercial enabler and voice of the partner inside Rydal. Key Responsibilities Partner Relationship & Experience • Act as the primary day-to-day operational point of contact for an assigned portfolio of wholesale, dealer and referral partners., • Build deep, trusted relationships with partner principals, technical leads and billing contacts — understanding each partner's business model, end-customer base and growth plans., • Run a structured cadence of partner reviews (weekly operational check-ins for top-tier partners, monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality., • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy., • Act as the senior escalation point for partner tickets, orders and incidents — owning resolution end-to-end across internal teams (Provisioning, NOC, Finance and Support)., • Proactively identify at-risk orders, stalled ports, ageing tickets and recurring fault patterns before they become partner-impacting issues., • Coordinate with carrier and supplier partners where third-party escalation is required. Reporting, Insight & Commercial Enablement • Produce and present partner performance packs: ticket volumes and SLA attainment, provisioning and porting performance, MRR and margin trends, product mix, churn indicators and end-customer base growth., • Provide partners with actionable insight — not just data — including base analysis, upsell and cross-sell opportunities (e.g. ISDN switch-off migrations, connectivity upgrades) and commercial recommendations., • Support partners in identifying growth opportunities within their own base, working alongside the Wholesale Commercial team to progress qualified opportunities., • Own partner onboarding activities post-sign-up, ensuring every new partner is trading confidently and using the platform correctly within the first 30, 60 and 90 days. Operational Ownership • Monitor open orders, tickets and provisioning queues across wholesale systems on a daily basis and drive them to resolution., • Coordinate internal tasks and cross-functional workstreams to hit partner deadlines and committed delivery dates., • Maintain accurate partner records, contacts, agreements and service inventories within Rydal's internal systems., • Identify process inefficiencies and propose improvements to the Head of Wholesale to enhance partner experience and operational scalability. Retention, Advocacy & Growth • Own partner retention within the assigned portfolio, with clear targets for churn reduction and base growth., • Identify early warning signs of partner disengagement and intervene with a structured remediation plan., • Drive partner advocacy — turning satisfied partners into references, case studies and introducers for the wider Rydal Wholesale proposition. Knowledge, Skills & Experience Essential • Proven experience in a partner success, channel account management, client experience or service management role — ideally within telecoms, connectivity, hosted voice, MSP or a similar B2B2B environment., • Strong commercial awareness and the ability to hold credible conversations about margin, MRR, churn, product mix and base development., • Confident managing escalations calmly and assertively, balancing partner advocacy with commercial and operational reality., • Excellent organisational, prioritisation and time management skills, with the ability to run a portfolio of partners in parallel., • Strong written and verbal communication skills; able to produce board-ready reports and lead senior-level partner reviews., • Analytical mindset — comfortable interrogating data from ITSM, billing and provisioning systems to build insight, not just reports., • Proficiency in ITSM, CRM, order management and billing platforms; familiarity with ITIL service management principles., • Collaborative working style with a track record of driving outcomes through cross-functional teams. Desirable • Strong ISP and hosted VoIP knowledge, including SIP trunking, number porting and UK telecoms regulation., • Experience delivering remote product demonstrations to partners and prospects., • Understanding of the UK ISDN / PSTN switch-off and the commercial opportunities it creates for channel partners., • Experience working inside, or selling into, the UK IT reseller and MSP channel. Personal Attributes • Partner-first mindset — genuinely motivated by helping other businesses succeed., • Calm, credible and commercially minded under pressure., • Proactive and accountable — closes loops without being chased., • Curious and insight-driven rather than purely reactive., • Empathetic communicator with strong stakeholder management instincts., • Results-focused, with a continuous improvement mentality. Reporting Line & Location • Reports to: Wholesale Leadership Team, • Location: Rydal Group offices, Huntingdon (hybrid working considered for the right candidate), • Works closely with: Wholesale Commercial, Provisioning, NOC, Finance / Billing and Product Benefits • 23 days annual holiday plus 8 bank holidays, • Loyalty holiday scheme, • 3 Years salary for death in service, • Pension with employer contributions, • Medicash health benefit, • On-site parking, • Team building days, wellness days and international incentive trips, • Clear personal development pathway within the Rydal Wholesale division Job Type Full-time, Permanent

Job role: Sales Operations Manager Effective date: April 2026 Based at: Glebe Farm Foods Ltd. Role The role of Sales Operations Manager will be responsible for driving a step change in the customer experience. This will include leadership of the telesales and customer support team as well as implementing and embedding processes, reporting mechanisms and training materials to ensure the sales processes and data analysis and reporting are efficient, accurate and timely. Your responsibilities Key aspects of the role include: Leadership and development of the telesales and customer support team and dotted line direction of the Business Development Managers and Planning and Logistics Manager to include recruitment, onboarding, performance management and personal development: • Define quarterly objectives and drive the team to hit key milestones to increase acquisition and conversion, • Provide training on processes and ensure quality of interaction with internal teams and external customers and suppliers as appropriate, • Telesales and customer support (all sectors) activities to include lead generation (direct via outbound email / calls), lead qualification (via inbound queries), CRM administration (including customer account set up and maintenance, initial customer contact in all customer journeys, managing entry level customer sales (including provision of digital product demonstrations, customer visits and customer follow up), sales support to marketing on campaign delivery and digital reviews., • Business Development activities to include office and field-based pursuing of the more complex customer journeys, CRM administration (customer data maintenance), sales operation support to marketing on campaign design and focus, the provision of high-quality implementation briefs to Operations Working with all teams across the business, implement and embed a repeatable sales process assisted by software, utilising defined customer journeys that result in maximising customer conversion from enquiry to sale: • Deliver robust and repeatable business reporting into Commercial, • Provide training and documentation across the Commercial and wider organisation as appropriate, • Measure sales performance against Glebe Farm plan of record against unit volume, revenue and margin contribution, • Provide recommendations based on tactical focus and objectives, forecast or performance metrics Manage customer complaints from the Commercial Team perspective: • Provide guidance and training as required to ensure all teams always adhere to the Glebe Farm customer care principles, • Create robust and regular reporting on complaints to include trends, actions / mitigations and learnings, • Act as main point of contact for customer complaints and issue resolution. Liaise with internal departments as appropriate to resolve specific issues and address opportunities for continuous improvement Develop exceptional working relationships with Operations and Technical Teams to ensure customer satisfaction and revenue / profitability growth: • Proactively work with Operations and Technical Teams to identify and address issues and opportunities to improve customer satisfaction and revenue / profitability growth, • Act as main point of contact for NPD team on potential new products and customer requirements Work with Finance, HR, and Sales and Commercial Director to develop sales incentive programmes to increase sales profitability and ensure quality service provision: • Implement sales incentive programmes and monitor performance of individuals and teams as appropriate Any other duties as required from time to time Skills and experience This role requires the following technical skills and experience: Our ideal candidate is someone who has experience of sales operations processes, people leadership and development and optimising processes for quality and consistency. Key personal attributes include: • Authentic leadership style, able to inspire and motivate others, • Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact, • Excellent communication skills and organisational and time management skills with the ability to multi-task., • Able to influence across different levels of internal and external organisation, • Customer focused - polite, responsive and persistent, • Highly motivated - enthusiastic, ambitious, confident and able to take own initiative, • Excellent PC skills including MS office Glebe Farm Foods Ltd. is an equal opportunities employer. We welcome and encourage candidates from all backgrounds and walks of life to apply. If you would like to discuss any accessibility requirements for the recruitment process or the role, please email us to and we will be happy to discuss.

The Role The Product Manager CRM Portfolio & Technical Services owns the definition, optimization, and online performance of Goodfellow’s services and technical solution offers, including CRMs, material testing, and micro‑machining. The role is accountable for translating complex technical capabilities into scalable, structured, and commercially effective product offers aligned to the Group’s Global strategy. This role requires a strong technical background and acts as the critical bridge between technical delivery, catalogue structure, and commercial execution. Key Responsibilities • Catalogue, Service & Technical Range Ownership, • Accountable for the commercial performance of assigned product ranges., • Own and lead structured range reviews, including range optimisation, extension, and rationalisation decisions., • Develop and execute catalogue strategy aligned to market demand, customer needs, and growth priorities., • Own the structure, scope, and performance of service and technical solution ranges., • Lead service range reviews, optimisation, and standardisation to improve scalability and clarity., • Define service offers, options, and positioning in collaboration with Technical Solutions and Operations., • Analyse service performance, demand patterns, and enquiry data to inform range evolution., • Product Data & Online Effectiveness, • Ensure service offers are clearly defined, structured, and discoverable online., • Own online effectiveness of services, including content clarity, application definition, and conversion., • Work closely with the Technical Science Writer to ensure technical accuracy and clarity., • SEO, PPC & Discoverability, • Own SEO and PPC performance for CRMs, services and technical solution offers., • Ensure they are discoverable and correctly positioned for target applications., • Use performance data to refine service positioning and digital execution., • Cross Functional Collaboration, • Act as the product owner for services, working deeply with entities in the Group., • Translate technical capability into repeatable, commercial product structures., • Provide technical input into pricing logic, go‑to‑market strategy, and content development. Key Requirements • Proven experience in a technically‑led product management or solutions role., • Strong technical background required (materials science, engineering, physics, chemistry, or equivalent experience)., • Ability to work credibly with technical teams and understand service delivery constraints., • Experience structuring and commercialising complex or bespoke technical offers., • Strong analytical, communication, and stakeholder management skills. Salary & Benefits • Competitive salary, dependent on experience., • Standard management bonus aligned to company performance and individual objectives. About the Goodfellow Group Founded in London in 1946, Goodfellow is a global leader in advanced materials, offering over 170,000 products to support innovation in sectors like aerospace, medical research, and green energy. With offices across Europe, the USA, and China, and backed by Battery Ventures, we’re driving growth through strategic acquisitions and global expansion. Recent acquisitions include Potomac Photonics (USA), Suisse Technology Partners (Switzerland), and The Bureau of Analysed Samples (UK). At Goodfellow, we’re united by technical excellence, collaboration, and sustainable innovation. Whatever your passion—science, engineering, technology, or business—you’ll find your future here. Our Values All employees are required to live by the company values: Continuous Improvement: • Acknowledge the shortcoming and limitations within yourself and your team and take action to mitigate these., • Seek ways to improve and enhance Goodfellow working practices., • Be receptive to new ideas and practices to improve the results within your team., • Implement solutions and changes positively and encourage the same within your team., • Encourage your team to provide solutions not problems., • Be receptive to feedback for your own and team’s performance., • Go above and beyond., • Actively seek feedback from your teams’ customers to ensure their needs and expectations are met. Responsibility: • Knowledge of managing the commercial impact of a team., • Regularly communicate the progress of the department/teams’ efforts based against the operational plan and business objectives., • Build a positive and healthy working relationship with all colleagues in your team and company., • Communicate with all colleagues in a professional, calm and assertive manner., • A mindset that puts the customer at the centre of everything we do., • Flexibility and a positive attitude towards opportunity., • Exhibit a positive approach and treat all colleagues, clients etc with dignity and respect.

A leading home improvement retailer is seeking a Shift Lead for their Huntingdon location. The ideal candidate will be passionate about customer service, possess excellent leadership skills, and enjoy working in a team.

Café Manager Cambridge Were a much-loved speciality coffee shop in Cambridge, and were looking for an experienced Café Manager to lead our busy front-of-house. Youll be someone who truly understands speciality coffee and thrives in a fast-paced environment - keeping service running smoothly, your team motivated, and customers coming back. This is a hands-on role for someone whos confident running day-to-day operations - from managing rotas and stock levels to making sure the team is working well and customers are looked after. With plans to expand into food service, youll play a big role in shaping and launching this exciting chapter of the business. What youll be doing: Running the daily operations of a lively coffee shop Managing a brilliant team of Baristas and front of house staff, including rota planning, support and training when needed Overseeing inventory and supplier relationships Helping shape the lunch menu once service begins Jumping in where needed, whether thats on the coffee machine, the till, or the floor Handling customer feedback and resolving complaints Keeping health and safety, hygiene, and compliance front and centre Youll do well in this role if you: Have experience managing a café/coffee shop Are confident leading a team and setting the tone for great service Are comfortable with the practical stuff - staff scheduling, supplier orders, margins, and shift planning Know your way around health & safety requirements and food hygiene standards Enjoy getting stuck in, problem solving and keeping energy levels high Take pride in great coffee and even better customer experiences Have strong barista skills (not essential, but definitely a plus) and can support staff training What we offer: A full-time role with a competitive salary, based on experience The chance to shape how the café runs day-to-day and contribute to future plans A supportive team, regular customers, and a place where your ideas are welcomed TPBN1_UKCT

Client Services Manager About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a ‘Living Wage Accredited’ employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Client Services Manager to join our dynamic Marketing Services department. Working in a fast-paced environment, the Client Services Manager will be responsible for managing key accounts across a range of services including online marketing portals, creative services, marketing campaign management, small and large format print. The main responsibility being to optimise quality of service, business growth, customer satisfaction and to lead the team in connection with this. Key Responsibilities: Maintain and develop long-lasting relationships with your portfolio of clients to maximise potential. Understand the client’s business, customers, markets and competitors plus, an understanding of the clients’ internal issues, processes and policies. Conduct quarterly review meetings and proactively communicate to clients regarding new products and services suitable for them. Identify opportunities to maximise and increase revenue. Regularly review clients’ products and services to ensure quality of service. Resolve complex queries and complaints and escalate where necessary. Maintain an unrivalled customer experience. Ensure client SLAs are met. Report internally on KPIs and commercial results including potential risks. Have a financial understanding of products and services offered. Manage and mentor a team of Account Executives and Customer Service Administrators. Development of team via training, coaching and mentoring. Identify skill gaps and opportunities for growth. Performance management and appraisals. Onboarding and training. Identify operational issues and problem solve. Liaise with internal teams and suppliers. Administration tasks related to the role including keeping systems up to date. All staff are responsible for adhering to the ISO Policies and Procedures in place. You Will Have: Previous experience of client relationship management. Experience of managing a small team. Experience in the print, creative or SAAS industry an advantage. A confident communicator both internally and externally. Team leadership. Influence sales through investigating client’s needs and unstated needs. Work under pressure to strict deadlines, whilst still maintaining a high level of attention to detail. Forward thinking and proactive approach. Problem solving and decision making. Commercial awareness. Able to work to targets. Work independently and as part of a team. Excellent organisational and time management skills. Experience with Excel, Word, Outlook, Internet and Internal systems. What We Offer In Return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme – Unum (email address removed) Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social and charity events Exclusive staff discounts

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

My client based in Huntingdon are currently recruiting for a Head of Aftersales to lead strategy and operations across the region. You will drive customer satisfaction, grow aftersales revenue, maintain profit margins, and ensure efficient delivery of service and parts while contributing to overall business success. Monday – Friday 9am – 5pm Salary £40,000 + Bonus + Car Key Responsibilities Develop and implement regional aftersales strategy, including market analysis and sales forecasting Lead, mentor, and develop the aftersales team, fostering a high-performance culture Manage key customer and supplier relationships, ensuring excellent service and feedback integration Optimise processes across service and parts operations to improve efficiency and quality Ensure compliance with company, legal, and health & safety standards Oversee regional P&L, including budgeting, cost control, and financial performance analysis Collaborate with internal teams and communicate performance to senior management Qualifications & Experience 5+ years in aftersales management (agricultural machinery or retail preferred) Proven ability to grow revenue and improve customer satisfaction Strong commercial, analytical, and market awareness Willingness to travel within the region Key Skills Leadership and team development Strong communication and stakeholder management Data-driven decision making and problem-solving Customer-focused mindset Organised, adaptable, and results-driven Proficient in Microsoft Office and CRM systems Additional Full driving licence required Company vehicle, laptop, and phone provided If you have the skills and experience listed above please send your CV to or call (phone number removed) INDHUN

Solution Architect Location: Huntingdon F/T on-site Clearance level - High DV - Developed Vetting UNLEASH YOUR POTENTIAL Working across a range of diverse, complex and secure systems a Domain Architect should be highly innovative and versatile. You will be w orking as part of the programme delivery team supporting the development and sustainment of the NCGIs portfolio of systems and services managed through Programme. You will be able to demonstrate an enterprise mindset and the ability to work in partnership with key customer stakeholders to drive successful delivery and realise the maximum business value from NCGIs investment. Your Role and Responsibilities Architecture experience ability to work within a complex programme and solution ecosystem focussing on your areas of responsibility but ensuring to keep the big picture in mind by building relationships within and outside the team; Design - accountable for the High Level Designs (HLD) of a range complex solution changes encompassing multiple technologies and areas of expertise; Inclusive - as a Domain Architect, you are the solution lead - encourage people to speak freely, create an environment of safety, listen to people, be an advocate for change and innovation; Delivery - enable and support the implementation of project elements, proof of concepts and other technical deliverables through to Service Acceptance; Collaborative working with the project leadership Programme, Engineering, Security and Service and aligned to SAFe-based iterative programme execution. Growth working closely with customer stakeholders to identify opportunities to enhance the effectiveness of the delivered capability. Identification of solution gaps and the ability to convert these to credible propositions for future business. Supplier Management working closely with both existing and identifying new suppliers when required from customer suggestion or agreed requirements Required Skills: Provide overarching architectural guidance, Architecting modernisation of capability (Systems, Applications, Platforms) Technical Design Application integration & hosting (on prem and cloud) Data migration Transition and transformation Experience of application portfolio delivery within a complex environment: Enterprise business applications Understanding of Networking (LAN, WAN) Integration of business processes/workflows with COTS/GOTS software End user environments (VMware, inc. Horizon, SCCM) Containers and microservices integration. Delivery using agile and DevOps concepts. Bid experience in public sector / defence an advantage Ability to working under pressure in large multi discipline teams to tight schedules Ability to lead architecture and engineering teams within a larger project Ability to engage with stakeholders from multiple areas of the business including product design, service design and operations Estimating and planning skills to support project and agile planning. Communication skills to produce written, verbal, and visual deliverables, explaining complex topics concisely to both technical and non-technical audiences Desired Skills: Security Architecture including Secure by Design Experience of MoD Architecture and Solution processes and methods Familiarity with Enterprise geospatial systems Bid experience in public sector / defence an advantage CLEARANCE REQUIRED: Clearance toRole DV (with ability to gain STRAP) Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-TIme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares. TPBN1_UKTJ

Cyber Security & Assurance Engineer Location: F/T on site to Huntingdon, UK Clearance: High - DV 'Developed Vetting' Were seeking an Information Assurance Engineer ready to take on diverse, high impact projects.Youll provide support to customer programmes including PITSM, MPS, HOB, and others across Logistics, Civil, and National Security Defence & Intelligence in the UK. You must be based in the UK with DV Clearance (additional clearances may be required). We are seeking individuals to join a high performing team and confidently deliver trusted security solutions across a diverse range of complex, high value projects. Our goal is to provide security that is quietly effective, highly assured, and free from unnecessary complexity; simple, reliable protection that our customers truly value. The role will contribute to delivering robust, well managed assurance solutions for our customers sensitive programmes. The initial deployment on PITSM will involve extensive third party and customer liaison, requiring strong communication and relationship building skills. This work will bring variety to your day to day responsibilities and operating within flexible parameters in an agile environment will demand effective scheduling and prioritisation to maintain service quality. Beyond PITSM we expect to develop further information assurance opportunities as our customer base and each of the projects we deliver continue to expand, including the use of common tooling that will facilitate the tracking and reporting of assurance actions. We are also developing NIST compliant risk assessment methodology and tooling that is raising our quality and customer confidence, you will be part of these developments. The role in PITSM and likely other projects later will be responsible to the cyber lead for project outcomes and to help with career planning and personal development for junior members of the team. The ideal candidate will support the wider Leidos security capability, beyond Information Assurance, joining a talented and multifaceted cyber team with a reach across our UK business delivering on our customer commitments and seeking out great opportunities to deliver great security by design. Candidate Essentials British - non-dual national many of our projects have nationality restrictions DV cleared or Candidates should be willing to undergo DV Clearance. Experience in delivering accredited security solutions in sensitive government scenarios Essential Skills & Experience Risk & Assurance Strong grasp of Confidentiality, Integrity, Availability & Safety (CIA+S), with practical risk management experience Experience in assurance processes for secure/sensitive systems using structured risk analysis Continuous assurance through implementation of NIST-based Information Security Management System (ISMS) controls and processes. Evaluating responses to security requirements for systems Maintaining security documentation sets (SyOPS, RMADs, Security Management Plans etc.) Lifecycle & Methodologies Experience of the IT systems engineering lifecycle Understanding of lifecycle processes (requirements management, configuration management, testing, assurance) and how cyber assurance integrates Knowledge of methodologies (Waterfall, Incremental, SAFE, DevOps) Experienced in managing ITHC activities end-to-end, from initial scoping through remediation Incident Response & Awareness Experienced in developing and managing Cyber Incident Response capabilities, including planning, implementation, and continuous improvement Proven experience designing and delivering Security Awareness programs, incorporating threat modelling, tabletop exercises, and war-gaming scenarios Desirable Skills & Experience Domain & Delivery Experience Experience working in both delivery and proposal environments Experience working in MOD AS environments Technology Skills & Experience Principles of network and boundary protection (firewalls, mail gateways, load balancers, antivirus, IPS/IDS, Diodes) Protective Monitoring systems (SIEM/SOC) and deployment principles Authentication & authorisation technologies (SAML, LDAP, PKI, etc.) Encryption protocols and structures supporting secure deployment Communication & Soft Skills Excellent verbal and written communication skills; thrives in a team environment Skilled at developing and presenting reports tailored to different audiences Strong commercial awareness and disciplined project management approach Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Access to Flexi-time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. 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