Customer service team lead jobs in CambridgeCreate job alerts

Reference: CCC00458 Description: Are you a collaborative leader with a passion for public service and financial excellence? Cambridge City Council is seeking a Senior Finance Business Partner to lead a high-performing, client-focused finance business partnering service across a range of vital council services.This is a pivotal role within our Finance Management Team, offering the opportunity to influence decision-making at the highest levels, drive innovation, and help shape the future of our city.What You’ll DoPlay a key role in team leadership and development, championing our new business partnering approach within the team.Build trusted relationships with service leads and Directors, helping them to reap the benefits of our business partnering approach.Lead on budget setting, financial monitoring, and strategic planning for a portfolio of specialist services covering both capital and revenue.Lead on consolidating the overall financial position on all council services for budget setting and monitoring purposes and to update the Medium-Term Financial StrategyWhat We’re Looking ForA fully qualified CCAB accountant(or equivalent) with a strong track record of continuous professional development.Proven ability to build effective business partnering relationships and deliver customer-focused services.Excellent communication, leadership, and project management skills.Extensive experience in financial management within complex organisations.Strong analytical skills and the ability to interpret complex financial data and regulations.A proactive, flexible, and innovative mindset, with a commitment to continuous improvement.What we can offer:A variety of learning and development opportunities via a range of sources and methodsAccess to the highly valued Local Government Pension Scheme (LGPS)Additional Voluntary Contribution (Shared AVC) SchemeAgile and Flexible workingAnnual leave purchasing schemeAnnually negotiated pay and award progressionConfidential advice and support via an Employee Assistance ProgrammeCycle to Work SchemeFamily friendly policiesFlexible Bank HolidaysFree swimming at CCC swimming poolsGenerous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)Gym Membership salary sacrifice schemeHome & Electronics salary sacrifice schemeLifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and moreProfessional Membership Fees paid for, dependent on roleRelocation Assistance may be payable in approved casesStaff reward and recognition framework- including annual staff awards ceremonySubsidy for public transportYour Care dynamic wellbeing platform Hours: This is a full-time role, for 37 hours per week.Working Pattern: Mondays to FridaysContract: PermanentSalary: £52,413 - £56,782 (CPB8) £56,782 - £63,079 (CPB9) per annum (City Pay Band 8 progressing to Band 9)Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to work mainly from home and balance your work location according to need.More Information: You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.If you would like an informal chat, please contact Matthew Fernandez-Graham, Head of Finance on 01223 458134 or email Process: To be considered for this role, please click ‘Apply Online’ and submit an application.If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees. Region: Location: Salary: 52,413 - 56,782 (CPB8) 56,782 - 63,079 (CPB9) per annum (City Pay Band 8 progressing to Band 9) Package: Contractual hours: 37 Basis: Full time

Reference: CCC00462 Description: Are you passionate about ensuring the safety, sustainability, and innovation of the built environment? Join our forward-thinking Building Control team at 3C Shared Services Building Control, where we lead the way in delivering high-quality, customer-focused building control services to one of the UK’s most vibrant cities and surrounding areas. In this role, you will: Have the opportunity to manage a diverse and exciting portfolio of construction projects, ranging from heritage sites to cutting-edge developments. Ensure compliance with building regulations and statutory requirements, and working with homeowners, developers, architects, and contractors. Carry out inspections and assessments across various stages of construction, with a focus on safety, energy efficiency, and sustainability.Build strong relationships with stakeholders, becoming a trusted partner in achieving their project goals while safeguarding public interest. Play a key role in mentoring junior staff and contributing to team-wide improvements and innovation. About Us 3C Shared Services Building Control is a dynamic partnership between three local authorities: Huntingdonshire District Council, South Cambridgeshire District Council, and Cambridge City Council. Together, we deliver resilient, high-quality building control services across a diverse region. From historic landmarks to supporting innovative new developments, we are committed to ensuring safety, compliance, and excellence in the built environment. About You We are seeking an experienced and enthusiastic professional who shares our passion for excellence in building control. You will bring: Registration with the Building Safety Regulator as a Building Inspector Class 2 Strong knowledge of building regulations, including fire safety, accessibility, and energy performance. Proficiency in examining Principal Designers' plans, conducting site inspections, compiling detailed reports, and maintaining accurate records. A proven ability to manage projects and deliver outstanding customer service. competency to work independently Excellent communication, problem-solving, and negotiation skills. A full UK driving license and access to a vehicle are essential for this role, as you will be required to travel across our partnership area. What We Offer: £10k Golden Hello Payment Family friendly policies Agile and Flexible working Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time). Annual leave purchasing scheme Access to the highly valued Local Government Pension Scheme(LGPS) Additional Voluntary Contribution (Shared AVC) Scheme A variety of learning and development opportunities via a range of sources and methods Confidential advice and support via the Employee Assistance Programme Health and well-being programme Professional Membership Fees paid for, dependent on the role Subsidy for public transport Relocation Assistance may be payable in approved cases Staff reward and recognition framework Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Contract: Permanent Salary: £41,771 - £47,181 per annum (City Pay Band 6), pro rata for part time. Location: This is flexible – working on site or at one of our offices (Huntingdon, Cambourne and Cambridge) or working from home. You will be able to balance your work location accordingly. More Information: You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behavioursor Equality & Diversity in Recruitment If you would like an informal chat, please contact James Chesher Application Process: To be considered for this role, please click ‘Apply Online’ and submit an application. Recruitment Timetable: If you would like to be considered for this role, you will need to apply by 23 September 2025 Cambridge City Council is an equal opportunityemployer and embraces diversity, creating an inclusive environment for all employees. Region: Location: Salary: 41,771 - 47,181 per annum (City Pay Band 6), pro rata for part time. Package: Contractual hours: 37 Basis: Full time

Housekeeping Supervisor Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Welcome Break, Ramada Cambridge CB23 4WU Pay up to £12.87 per hour Fantastic benefits & discounts, free parking & great career opportunities Are you a friendly, welcoming person? Ready to join a hard-working hotel team and build a career? If this sounds like you, you could make a fantastic Housekeeping Supervisor at our 81- bedroom Hotel. You will lead your housekeeping team to make sure we provide clean and fresh rooms to all our guests. You’ll be able to do this by being fanatical about delivering high standards when cleaning, providing spotless rooms and public areas. You’ll be working alongside your team, helping to make beds and clean bathrooms where necessary, reporting any damage whilst keeping yourself, the team, and our customers safe. It’s fast-moving, fun and rewarding and in return for giving guests great experiences, we’ll support you on your own career journey. Benefits for a Housekeeping Supervisor: Up to £12.87ph Flexible working patterns to fit your lifestyle including seasonal hours Immediate start and overtime available £10 on shift meal allowance Employee discounts (50% off KFC, BK, Starbucks and Pizza Express to name a few on Welcome Break sites nationwide) My Welcome Break discounts - savings at hundreds of retailers Incentive Schemes Career progression from Supervisor to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Free onsite parking Uniform provided - of course! Qualities we look for as a Head Housekeeper: A good leader and motivator who can inspire others. Fanatical about delivering exceptional customer service. Ready to roll your sleeves up and lead by example. Ambitious to progress in your career Job Description: Train housekeepers on cleaning and maintenance tasks according to company standards Oversee staff on a daily basis Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Monitor staff performance and provide feedback to improve efficiency and quality Respond to customer complaints and special requests Report and follow up on maintenance issues and damages Monitor and replenish cleaning products stock, linen stock and linen quality stock Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas Your experience: Ideally, you’ll already have experience of leading teams in a housekeeping environment, preferably in the hotel sector. However, we will consider other candidates with previous housekeeping experience only. About Welcome Break Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

German-Speaking Customer Care Team Manager Location: Cambridgeshire / Hybrid (1 day in the office, 4 days at home a week) Contract: Permanent Salary: £34,600 Rotational shift: • Week 1: Mon–Fri, 09:45–18:00, • Week 2: Mon, Tue, Wed, Fri, Sat, 11:45–20:00 This is for the team leader who wants more than a headset and a script. You’re not here to micromanage. You’re here to lead—to lift the energy in a room, to turn good people into great performers, and to make the customer experience something worth talking about. We’re hiring a German-speaking Team Leader to support a high-performing Customer Care team at the heart of a global wellness brand. If you’ve worked in contact centre settings before, you’ll know the rhythm. But this time, you’ll have the freedom to shape how the team operates—not just follow the script. You’ll be joining a business with over 30 years of heritage, backed by a strong leadership team and a deep commitment to holistic wellbeing. This isn’t customer service by the numbers. It’s about clarity, connection, and being part of something people believe in. What you’ll be doing • Coaching and developing a team of service specialists to deliver top-tier support, • Handling more complex or sensitive issues directly, while guiding your team to own theirs, • Monitoring quality, identifying coaching opportunities, and making the day-to-day run smoothly, • Running one-to-ones, performance conversations and real-time feedback with purpose and care, • Taking ownership of on-site systems and order processing tools (we’ll train you fully), • Supporting recruitment, training, and operational improvements, • Jumping on the phones when needed—not because you have to, but because you lead by example Who we’re looking for • You’ve led a team in a customer care or contact centre setting, and you’ve enjoyed it, • You speak and write fluent German and English and can move confidently between both, • You know how to balance structure and empathy, targets and team wellbeing, • You’re comfortable with bespoke IT systems and don’t shy away from learning new tools, • You have a coaching mindset—you bring out the best in others, not just the output, • You’re not afraid to ask for help, offer support, and grow alongside your team What’s on offer • A starting base salary of £34,600, • Hybrid flexibility, with a vibrant and supportive on-site culture in St Neots, • Structured shift patterns to give you balance and predictability, • A rich package of wellbeing and lifestyle benefits—from gym discounts and mental health support to access to premium wellness products, • A leadership team that listens—and a chance to help shape how service is delivered You’ll be working with people who care about their customers, their colleagues, and the quality of the experience they create together. If that sounds like your kind of leadership role — we’d love to talk. We are expecting a high level of interest in this role, and whilst we may not be able to respond to everyone, we will review all applications.

Cambridge (Elem Cambridge, Cherry Hinton Road) Competitive Salary of £35 000 basic salary + Performance Bonuses, OTE £55k + Full-time (5 days, 40 hours per week) This role is full time and will be 5 days a week between Monday to Saturday. We would also consider part-time applications so if you would like to be considered on a part-time basis then please do let us know when submitting your application. Elem Cambridge is part of a luxury hair salon group dedicated to delivering exceptional hairdressing and a five-star client experience. We are looking for a passionate and experienced to lead our team, drive business growth, and maintain our high standards of excellence. As , you will be an experienced hairdresser and carry out hairdressing services to a high level, but also be responsible for ensuring an outstanding client experience, leading and inspiring a team of around 12 and achieving and exceeding financial targets to grow the business. • Deliver a luxury, customer-focused salon experience, • Lead, train, and motivate a high-performing team, • Drive sales, manage budgets, and increase profitability, • Oversee marketing, promotions, and salon growth strategies, • Maintain high standards of cleanliness, compliance, and efficiency, • Carry out hairdressing services to a high level • Previous experience as a manager, • At least 3 years experience of running your own column as a hair stylist, • Excellent communication and team leadership skills, • Ability to drive sales and manage financial performance, • Most importantly, we are looking for someone with strong business acumen, a natural leader and a passion for customer service • Competitive salary & performance related bonuses, • Ongoing training & career development, • Supportive & creative team environment and be part of the Elem journey! Job Type: Full-time Pay: Up to £55,000.00 per year Additional pay: • Performance bonus, • Company pension, • Employee discount, • Store discount Application question(s): • Are you a qualified hairdresser or do you have any experience in the hair industry?, • Do you have any management experience? Work Location: In person

Contract Manager Job ID 196732 Posted 04-Dec-2024 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Cambridge - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures., • To direct, instruct and manage all CBRE staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies)., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: • Experience in Building Services industry., • HV Authorised Person (Preferable)., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or HigherStrong communication skills., • Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required, • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Join the U.K’s largest independent property services group as a Branch Manager at Bar Hill, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Benefits of being a Branch Manager at Bar Hill • £50000 per year, complete on-target earnings, • £22000 to £25000 basic salary, dependent on experience, • Six months of supplementary payments to support you whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, or a monthly Car Allowance, • Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification, • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Branch Manager • Leading daily meetings with the Estate Agency team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with venders and buyers, • Liaising with prospective buyers and arranging property viewings in line with their needs, • Negotiating offers and agreeing sales, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Estate Agency, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

My client offers an exceptional opportunity for a talented mechanical design professional to join a thriving, established business that truly puts employees at the heart of everything they do. This Design Manager - Mechanical position represents a direct result of sustained company growth, providing you with the chance to make a significant impact whilst enjoying industry-leading benefits and unparalleled job security. With their remarkable employee retention rates speaking volumes about their commitment to staff wellbeing, this role offers the stability and career progression that many professionals are seeking in today's market. As Design Manager - Mechanical, you'll have the opportunity to take ownership of the complete design process across multiple projects valued up to £12 million, working with cutting-edge BIM Level 2 technology and low carbon solutions. This position gives you the platform to develop and lead mechanical services design documentation whilst collaborating with prestigious clients, architects, and design consultants. Your expertise in mechanical services systems - from public health and domestic water services to heating, cooling, and ventilation - will be highly valued as you guide projects from conception through to installation. The role perfectly suits experienced mechanical design engineers who thrive on variety, possess strong 3D design capabilities, and enjoy the challenge of coordinating complex building services projects whilst mentoring internal teams and managing external consultants. What makes this opportunity particularly attractive includes: • Excellent salary package with generous car allowance, • Comprehensive private healthcare provision, • Substantial pension contributions, • Outstanding employee retention and development programmes My client stands out as a financially robust, privately-owned business with over 50 years of heritage and a turnover exceeding £50 million. Their reputation for first-class customer service and exceptional workmanship has earned them an enviable record of repeat business across both public and private sectors. Operating from their Cambridgeshire and Colchester offices with a 50-mile operational radius, they've built their success on traditional values whilst embracing modern technology and sustainable solutions. The team culture focuses on professional development, collaboration, and maintaining the highest industry standards. If you're ready to join a Design Manager - Mechanical role that offers genuine career advancement with a company that values its people above all else, this could be the perfect next step in your career. Contact us today to discuss this exceptional opportunity.

Operations Manager Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. As Operations Manager, you will oversee a diverse range of catering contracts, ensuring operational excellence, financial performance, and client satisfaction. You’ll lead a team of site managers, inspire frontline teams, and build trusted relationships with our clients. Key Responsibilities: * Lead the day-to-day operations across multiple catering sites, ensuring consistent service excellence. * Support and mentor a team of Unit Managers to deliver high standards across all locations. * Develop and inspire high-performing teams, fostering a culture of accountability, growth, and collaboration. * Oversee recruitment across your portfolio, ensuring the right people are hired at the right time. * Build and maintain strong, proactive client relationships across your geographic area, acting as a trusted partner. * Ensure full contract compliance while maximising profitability, enhancing client satisfaction, and driving retention. * Manage financial performance including budget planning, forecasting, and effective cost control measures. * Promote exceptional food quality, uphold safety standards, and drive continuous innovation in service delivery. * Lead the mobilisation of new contracts and contribute to tender processes and bid development as required. * Champion best practices across HR, health & safety, compliance, and sustainability throughout all operations. About You: * Demonstrated experience in a mid-level, multi-site operations role within the contract catering or wider hospitality sector. * Strong commercial focus with a solid track record in managing P&L performance across multiple contracts. * Confident and effective leader with outstanding communication and team-building skills. * Skilled in managing challenging conversations with professionalism, empathy, and clarity. * Analytical and commercially astute, using data insights to make informed, strategic decisions. * Flexible and mobile, with the ability to travel frequently * A genuine passion for food, people development, and delivering a best-in-class customer experience. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Operationally lead and manage Service Managers and Team Managers across service areas. Develop responsive and customer focussed services, ensuring the involvement of foster carers, family, and friend carers, supported lodgings hosts and SGO carers in the design of service offers. The salary for this

Lead and grow the product management team, fostering a customer-focused culture. Significant experience in product and service management, product development, or a senior technical leadership role. Willingness to travel domestically and internationally as required.

Are you an experienced Service Desk leader / Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing people, and keeping a busy service desk running smoothly.Previous experience as

As Centre Manager, you will lead, manage, and motivate your TPS team to meet business goals, ensuring excellent customer service, developing strategic plans, and maintaining effective processes for a successful TPS Centre. It is a national network of TPS Centres with a 1,500-strong workforce, commit

Service Team Lead (HVAC & Refrigeration). Are you a leader within the HVAC / Refrigeration industry looking to join a company offering the chance to lead your own team, in a senior off the tools management position?. This is a fantastic opportunity to join a market leader, offering full autonomy

The Service Delivery Team leader is responsible for the Service Management team in the successful delivery and management of services provided to Dacoll’s customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuan

Leading and motivating a team of Customer Service Representatives. We put our customers 1st and as a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. Building relationships with our custo

Join our team at Thornwick Bay nestled near the historic village of Flamborough in East Yorkshire. Join our One Great Team here at Haven as an Accommodation Cleaner. We're looking for reliable, detail-focused team members to take care of our accommodations, making sure every caravan, lodge, chalet,

The Customer Service Team Lead will provide an enhanced level of customer services and operational support. Get notified about new Customer Service Team Lead jobs in. Customer Service Team Leader (Complaints) / Senior Engagement and Insights Officer.

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:. Employee of the Month' rewards and Long Service Awards'.

Explore the Customer Service Lead role in Commercial Catering/Hospitality with UK Visa Sponsorship. This role is ideal for maintenance-trained customer service professionals interested in expanding their skills in plumbing, mechanical, and electrical engineering fields. The company is a leading prov

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

Ensure that all internal and external customers are properly serviced and according to the CSM stated service metrics. Over ten years of customer service experience in a manufacturing environment with minimum of two years lead experience. Success in dealing confidently with internal and external cus

Working closely with your team, you’ll keep the atmosphere upbeat and the service running smoothly—even during the busiest shifts. Stay one step ahead by tuning in to guests’ needs and delivering service that feels effortless and thoughtful. Assists colleagues during busy periods to keep servi

As the MRI Team Lead at Nuffield Health Newcastle, you will be responsible for the clinical and operational leadership of the MRI service. You will ensure the delivery of a high-quality, patient-centred imaging service while supporting the Radiology Manager in strategic planning and service developm

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors.

The Titration Team Lead supports service development, operational excellence, and clinical governance aligned with Psychiatry UK’s strategic objectives. Team Lead – ADHD Titration Service. Team Lead – ADHD Titration Service.

Work alongside nurses, social workers, and multidisciplinary teams (MDTs) to ensure tailored care plans are followed.

You will work alongside the Physiotherapy Team Lead, Occupational Therapy Team Lead and Ward Manager to provide leadership for the inpatient unit, managing your team, ensuring patient flow, and identifying and taking forward quality improvement. You will work closely with the Lead Nurse, Clinical Le

I like working in safeguarding because it is the team that best enables relationship-based practice. Alora, Social Worker – Support and Safeguarding Team. Colleagues within the teams describe them as their ‘work family’.

The Strategic Workforce Planning & People Analytics Team Lead will work closely with the Business Units, Military Strategic Headquarters (MSHQ) and the three service personnel staff to conduct planning activity and contribute to the setting of organisational priorities in structure and disposition o

Work alongside nurses, social workers, and multidisciplinary teams (MDTs) to ensure tailored care plans are followed.

Lead and mentor a team to achieve set targets and maintain exceptional customer service. Proven leadership experience, ideally in a customer service, call centre, or helpdesk environment. Key ResponsibilitiesTeam Leadership & People Management.

Communication Support Worker £20,947 - £22,577 per annum (equivalent to a full year salary of £24,107 - £25,983 per annum) Full time - Term time only Cambridge Meridian Business Support is currently recruiting for a Communication Support Workerto work in a Cambridge based college.About the role

We are seeking a dynamic and motivated Team Lead to join our Family Support Service within the Early Help Service. Team Lead – Early Help – Family Support Service. Team Lead – Early Help – Family Support Service.

Job Title: Support Worker Location: England, East of England, Cambridgeshire Primary Industry: Health, Medical and related Job Duties: Providing physical and emotional support to individuals in a healthcare setting Assisting with daily activities such as personal hygiene, meals, and medica

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Get notified about new Service Desk Team Lead jobs in. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envir

We are a family run business and have been the leading provider of premium quality homecare in Carlisle for over 17 years and due to high demand for our high-quality services we are looking for carers to join our friendly and supportive team. Be part of a supportive and friendly team that values kin

As a Customer Service Team Leader, you will be responsible for the management, organisation, and coordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. You’ll work closely with our current account product team to ensure we’re buildin

Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first.

Line managing a small team, including Customer Service Data and Performance Officer and Community Wellbeing Officers. Are you passionate about using insight to drive meaningful change? Do you thrive on improving processes and delivering better outcomes for communities? We’re looking for a proactiv

Monday-Sunday (5 days on 2 days off) Holidays: ?21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover, with customer service experience? We are looking for passionate and dedicated Technical Customer Service Advisors to assist our Verisure co

Direct, manage and monitor the operation of an efficient and effective service ensuring the work of the team supports service objectives and that necessary resources are secured. Lead major projects and reviews within a defined area of work to optimise and enhance service delivery. Contribute to and

As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too. Benefits of joining our team £12. You must be alert at all times to our residents physical and mental well being You will help maintain our high standard

Logistics & Customer Service Assistant. The role’s main aim is to support the daily logistics operations and coordinate activities between customers, external partners and our commercial team. Logistics & Customer Service Assistant - Key Responsibilities.

Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first.

As Cyber Vulnerability Team Lead, you’ll be responsible for leading and managing a small team, maintaining the proactive identification of vulnerabilities, across MOD’s wide area network (WAN) connected systems. Develop and maintain team processes (ITIL, SIAM etc) and standard operating procedur

Delivery/Service Driverbased out of our Brist.

As Customer Service Team Manager, youll lead a high-performing team of service agents, ensuring exceptional customer experiences across live chat and email channels. Customer Service Team Leader – South Manchester | Competitive Salary | Hybrid Working (3 days WFH, 2 days office) Full-time | Perm