Job Overview: We are looking for a skilled IT Operations Technician to join our team and ensure the smooth running of our IT infrastructure. The ideal candidate will be responsible for monitoring systems, troubleshooting issues, and providing technical support to ensure high availability and performance of IT services. Duties and Responsibilities: Monitor and maintain IT systems, networks, and servers to ensure uptime and security Provide first-line technical support to users and troubleshoot hardware, software, and connectivity issues Install, configure, and update software and operating systems Perform regular system backups, data recovery, and disaster recovery procedures Maintain security measures, including antivirus, firewall, and access control systems Collaborate with IT teams to implement system upgrades and improvements Document technical issues, resolutions, and operational procedures Support cloud-based services and virtualization technologies Ensure compliance with IT policies and industry best practices Manage IT assets, including hardware inventory and software licenses Skills and Qualifications: ✅ Technical Skills: Proficiency in Windows, macOS, and Linux operating systems Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN) Experience with cloud platforms such as AWS, Azure, or Google Cloud Hands-on experience with system monitoring tools and cybersecurity measures Ability to troubleshoot hardware issues (PCs, printers, servers) ✅ Soft Skills: Strong analytical and problem-solving abilities Excellent communication and customer service skills Ability to work independently and as part of a team Detail-oriented with strong documentation skills Ability to manage multiple tasks and prioritize workload ✅ Education & Certifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred) Certifications such as CompTIA A+, ITIL, CCNA, or Microsoft Certified Solutions Associate (MCSA) are a plus
We are seeking a versatile and dynamic individual to join our team at Rosemay Boutique Hotel. This role involves responsibilities in Front Office, Café Serving, and Housekeeping. If you're someone who enjoys variety and providing excellent customer service, this could be the perfect opportunity for you. Key Responsibilities: Front Office: Managing guest check-ins/outs, answering inquiries, and handling reservations. Café Serving: Assisting in the café by serving breakfast and light meals to our guests. Housekeeping: Ensuring guest rooms and common areas are clean, tidy, and well-maintained. Key Skills Required: Customer Service: A warm and welcoming approach with excellent communication skills to ensure guest satisfaction. Previous working experience in the hotel is desirable Multitasking: Ability to handle different tasks efficiently, from reception duties to serving in the café and housekeeping. Attention to Detail: Ensuring rooms are impeccably clean, café services run smoothly, and guest experiences are memorable. Teamwork: Comfortable working with a small, close-knit team across departments. Adaptability: Flexibility to work in various roles as required, with shift hours across mornings, afternoons, and weekends. Requirements: Previous hotel / hospitality experience in Front Office, Café/Restaurant service, and Housekeeping roles. Friendly, professional demeanour with a positive attitude. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Be part of a boutique hotel with a friendly and supportive team. Gain experience across different departments, building a variety of skills. Competitive part-time salary and staff benefits. To apply, please submit your CV and a brief cover letter explaining why you’re the perfect fit for this role.