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- Pixacomms
IT Support Engineer6 days agoFull-timeCardiffJob Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.
Easy apply - LS Foods Cash & Carry | Wholesale
Logistics Manager1 month ago£30960–£39000 yearlyFull-timeCardiffWe are looking for a Logistics Manager to join our retail grocery team. In this role, you will oversee inventory levels, ensuring that our stores are fully stocked with the right products at all times. You will coordinate deliveries and manage the scheduling to ensure timely arrivals, while also supervising warehouse operations and leading a team of drivers and warehouse staff. A key part of your role will be to maintain food safety standards, optimize supply chain processes, and work closely with suppliers to reduce costs and improve efficiency. You will track performance metrics, resolve any logistics issues quickly, and ensure a smooth flow of goods from suppliers to our stores, keeping our customers happy with fresh, quality products. If you have strong organizational skills and a passion for logistics, we’d love to hear from you!
Immediate start!Easy apply
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