Duties and responsibilities: Supervise and manage office staff, fostering a collaborative team environment. · Maintain accurate records of company documents, employee files, and operational data · Assist in the preparation and management of the office budget, monitoring expenses and ensuring cost-effectiveness. · Oversee invoicing processes, ensuring timely billing and payment collection from clients. · Coordinate payroll processing and ensure compliance with relevant regulations. · Assist in the recruitment, onboarding, and training of new employees. · Support performance evaluation processes and employee development initiatives · Oversee vehicle maintenance schedules, ensuring compliance with safety regulations and company policies. · Liaise with suppliers and vendors to negotiate contracts and manage service agreements. · Serve as a point of contact for clients, addressing inquiries and providing information about services. · Coordinate with IT support to ensure that office technology and systems are functioning properly. · Analyze data related to operations and provide insights for decision-making. · Address any operational issues that arise and implement solutions to improve processes. · Ensure the company adheres to industry regulations and safety standards. ** Skills and responsibilities:** · Strong verbal and written communication skills · Capability to lead and motivate a team, fostering a positive work environment. · Understanding budgeting, invoicing, and financial reporting to effectively manage office expenses. · Proficiency in managing time efficiently to meet deadlines and handle various responsibilities. · Familiarity with office management software, spreadsheets, and other relevant technology. · Ability to negotiate contracts and service agreements with vendors and suppliers. · A relevant bachelor’s or master’s degree
Are you passionate about making a lasting difference in the lives of young people? We are seeking a dedicated and experienced Senior Support Worker to join our team in a children's supported living setting located in Hayes and Hillingdon. About the Role: As a Senior Support Worker, you will play a pivotal role in supporting children and young people aged 8–18 in a nurturing, homely environment. You will lead by example, providing high-quality, person-centred care while supporting the wider team to ensure the emotional, physical, and social development of each child. - Key Responsibilities: Lead and support a team of support workers to deliver outstanding care. Develop and maintain individual care plans tailored to each child’s needs. Ensure safeguarding practices are strictly adhered to. Assist in the day-to-day running of the home and ensure a safe and positive environment. Promote independence, inclusion, and positive outcomes for the children. Liaise with social workers, families, and external professionals. Administer medication and ensure accurate record keeping. - Requirements: Minimum Level 3 Diploma in Residential Childcare (or equivalent). At least 2 years' experience working in a children’s residential or supported living setting. Experience in a senior or supervisory role is desirable. Strong leadership, communication, and organisational skills. Knowledge of safeguarding, risk assessments, and care planning.