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Job Description: Support Assistant\nResponsible To: Service Manager/Team Leader or other Manager as designated by the company\nShort Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.\nSummary of Benefits:\n Competitive hourly rate depending on experience\n 28 days annual leave (pro rata for part time hours)\n Full time and part time shifts available\n Company Pension Scheme Mileage paid for business use\n Car business insurance paid\n Enhanced Adult Workforce DBS paid\n Paid training – mandatory and care certificates\nSpecific Duties: The Support Assistant will be specifically responsible for:\n Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)\n Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan\n Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged\n Conducting daily assessment of SUs mental and physical state; updating associated records and informing management\n Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms\n Personal delivery of physical and mental support to SUs\n Promoting SUs health and assist in their accurate medication\n Promoting SUs hygiene and personal presentation\n Supporting SUs with developing social skills and future independent living\n Supporting SUs with their daily living skills and domestic chores\n Supporting SUs with scheduling and attending appointments and day time activities.\n Supporting SUs to use public transport.\n Encouraging and motivating SUs into employment, voluntary work and/or education\n Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.\nGeneric Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring:\n The maintenance of confidentiality of all information unless otherwise permitted by management\n Full compliance with company’s vision, values, policies and procedures\n Compliance with legislation and GSCC Code of Conduct as reflected in company procedures\n * Undergo training and professional development as directed by the company

Account Manager – Business Development EMEA\n\nLocation: Uxbridge, West London (Hybrid Working)\nSalary: £65,000 + Benefits\nJob Type: Full-Time, Permanent\n\nAbout the Company\n\nOur client is a leading international business, delivering innovative experiences for corporate, agency, and hospitality clients across the UK and EMEA region.\n\nDue to continued growth, they are seeking an ambitious and commercially driven Account Manager – Business Development EMEA to join their expanding sales team based in Uxbridge. This is an exciting opportunity to join a forward-thinking business with a strong reputation for creativity, innovation, and customer experience.\n\nThe Role\n\nThis hybrid position will play a key role in driving new business opportunities, developing strategic client relationships, and supporting sales growth across the EMEA region.\n\nWorking closely with senior sales leadership, marketing, and wider commercial teams, you will identify new prospect accounts, build pipeline opportunities, and help enhance the overall customer journey from initial engagement through to account development.\n\nThis is an ideal opportunity for a commercially minded sales professional with experience in business development, account management, events, hospitality, or event technology sectors.\n\nKey Responsibilities\n\nBusiness Development & Pipeline Growth\n\nIdentify and target prospective corporate and agency clients across the UK and EMEA \nBuild and manage a strong pipeline of new business opportunities \nIncrease brand awareness and develop long-term client relationships \nSupport demand generation activities alongside marketing and sales teams \n\nAccount Management & Customer Experience\n\nManage prospect accounts through the customer journey process \nDeliver engaging proposals, presentations, and sales materials \nCollaborate cross-functionally to ensure an exceptional client experience \nSupport continuous improvement of sales processes and conversion strategies \n\nCRM & Sales Operations\n\nMaintain accurate CRM records and ensure high standards of data hygiene \nAnalyse sales activity and support reporting on pipeline performance \nContribute to sales best practice and process optimisation initiatives \n\nCandidate Requirements\n\nMinimum 5 years’ experience within sales, business development, or account management \nPrevious experience within events, hospitality, event technology, or related sectors preferred \nStrong experience managing sales pipelines and generating new business opportunities \nConfident presenter with excellent written and verbal communication skills \nExperience using CRM systems and Microsoft Office packages \nCommercially focused with strong organisational and relationship-building skills \nAbility to work collaboratively in a fast-paced environment \nStrategic thinker with a proactive and results-driven mindset \n\nWhat’s on Offer\n\nSalary up to £65,000 \nHybrid working model \nOpportunity to join a growing international business \nCareer progression opportunities \nCollaborative and innovative working environment \nExposure to high-profile clients and projects across EMEA \n\nLocation\n\nBased in Uxbridge, this role offers hybrid working with a mix of office and remote working. Some travel may be required depending on client and business needs.\n\nIf you are an experienced business development or account management professional looking for your next exciting opportunity within a dynamic and growing organisation, we would love to hear from you.\n\nTop of Form\n\nBottom of Form

\n \n \n \n Location: David's House, Harrow\n \n \n \n Hours: Relief/Bank hours per week\n \n \n Salary: £17.33 per hour\n \n \n For this role, we are currently considering candidates who live within approximately 15 miles of the Care Home. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.\n \n \n About the role \n We are looking for a skilled and motivated Chef to join our catering team at MHA. This is a rewarding role where you will play a vital part in supporting residents’ health, wellbeing and enjoyment of daily life through high-quality, nutritious meals. \n As a Chef, you will be responsible for preparing and serving meals that meet residents’ dietary and nutritional needs, while respecting individual choice, dignity and cultural preferences. You will help maintain a safe, efficient and welcoming kitchen environment, in line with food safety legislation and MHA values. \n What you will do \n \n • Prepare, cook and serve nutritious meals for residents, visitors and staff, including catering for occasional events.\n, • Plan menus with the Home Manager to ensure meals are balanced, appealing and meet individual dietary needs, including those of residents living with dementia.\n, • Ensure full compliance with food hygiene, health & safety and HACCP requirements, maintaining accurate records and audits.\n, • Manage food stocks and ordering, ensuring cost-effectiveness and adherence to agreed budgets.\n, • Maintain high standards of cleanliness and hygiene in all kitchen and food storage areas.\n, • Supervise and support kitchen assistants and oversee others using the kitchen.\n, • Assist with the induction and training of new kitchen staff.\n, • Attend staff and resident meetings where appropriate.\n \n About you \n We are looking for someone who is organised, reliable and passionate about delivering good-quality food and service for older people. \n You will bring: \n \n • Previous experience cooking in a care, hospitality, restaurant or pub environment.\n, • Knowledge and understanding of food safety and HACCP principles.\n, • The ability to work well as part of a team and communicate clearly with colleagues.\n, • A flexible approach to work and willingness to work a 7-day rota.\n, • Sensitivity to the needs of older people and a commitment to quality and customer-focused service.\n, • Willingness to undertake further training and development as required.\n, • Relevant catering qualifications (e.g. City & Guilds, NVQ Level 2, or equivalent) are desirable but not essential.\n \n Why join MHA? \n You will be joining an organisation with strong values, a supportive culture and a genuine commitment to helping people live later life well. At MHA, catering plays a central role in residents’ wellbeing, and your contribution will be valued and recognised. \n Rewards and benefits \n In addition to a competitive salary, you will enjoy: \n \n • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).\n, • A strong pension scheme and life assurance\n, • Free DBS checks and uniforms (where applicable)\n, • Confidential counselling, chaplaincy support and access to our hardship fund\n, • Flexible options to buy or sell annual leave, plus family-friendly policies\n, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app\n, • A full induction, ongoing training and clear development opportunities\n, • Long service awards to celebrate your contribution\n \n About the home \n Davids House care home in Harrow \n Davids House is a warm and values-led home where colleagues work together with compassion, integrity and a shared sense of purpose. The team is known for being friendly and supportive, helping new colleagues settle in quickly and feel part of the community. \n With a strong emphasis on dignity, independence and wellbeing, colleagues play a key role in creating a safe, calm and welcoming atmosphere for residents. Rooted in MHA’s charitable ethos, the home encourages colleagues to learn, grow and bring ideas that contribute to meaningful care. \n For job seekers wanting a role that feels purposeful and people-focused, Davids House provides a positive environment to build skills and make a lasting difference. \n For more information about the home, please click here \n Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early. \n Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team. \n \n

Freemans Event Partners is seeking a Food Truck Catering Manager to oversee a catering unit at Wembley Stadium and London Stadium. You will lead a team, ensuring high-quality service and maintaining food hygiene standards during major events.

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Rentokil Initial seeks ambitious graduates for its Graduate Management Programme in Hygiene Management.

We require a Hygiene / Health & Safety/ Maintenance Manager to oversee the day‑to‑day maintenance as well as hygiene standards and workplace safety within our airline meal production facility in London.The role is responsible for ensuring compliance with UK food safety and health & safety regula

Energy Jobline ZR in Wembley is seeking a Hygiene / Health & Safety/ Maintenance Manager responsible for overseeing hygiene standards and workplace safety in an airline meal production facility. The role includes ensuring compliance with food safety regulations, supervising hygiene teams, and conduc

Mitie Cleaning & Hygiene Services is seeking a Site Manager based in Southall to oversee site-based operatives and ensure high standards of work.

Baker Job Title – Baker Location – Wimbledon, London Salary – £30,000 +6k Overtime Shift – 8-hour shifts starting at 1pm - 9pm Job Role of the Baker A fantastic opportunity has arisen for a Baker to join a busy and well-established large abakery operation in London. This is a great opportunity to work within a high-volume, fast-paced production environment that prides itself on producing consistently high-quality baked goods. The successful candidate will play a key role in the daily production of burger buns, breads, and pastries, working with modern bakery equipment and maintaining excellent production standards. Key Responsibilities Baking a range of breads and pastries to a high standard Hand moulding, mixing, and oven work Operating machinery including mixers, conveyors, weighing machines, and moulding equipment Working collaboratively with the production team to ensure smooth operations Maintaining hygiene, cleaning, and safety standards Minimising waste while ensuring consistent product quality Communicating effectively with colleagues and supervisors Sector – Food Manufacturing Non-Negotiable Requirements Experience as a baker or a similar role Requirements for the Baker Large scale bakery experience in a factory or hotel The Baker Will Benefit From Competitive salary with strong overtime potential (up to £6,000 extra per year) Stable, full-time position in a growing production environment Pension scheme (5% employer / 3% employee) 25 days holiday plus bank holidays Clear progression opportunities into supervisory roles Supportive and team-driven working environment Additional Information Reporting to the Supervisor and Production Manager Practical interview including baking assessment (oven work, kneading, shaping) Candidates must have the right to work in the UK TPBN1_UKTJ

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

FM Contracts Manager (Facilities Management) Perivale, Greater London | Full-time | Permanent Salary: £60,000 - £70,000 We are recruiting on behalf of a highly respected building services and facilities management contractor for an experienced FM Contracts Manager to oversee a portfolio of maintenance and FM contracts across London and the surrounding regions. With over 30 years of delivering mechanical, electrical, public health, and fire safety services within complex residential and commercial environments, this business has built an outstanding reputation for client satisfaction and high-quality service delivery. The Role: As FM Contracts Manager, you will be responsible for managing and retaining key maintenance contracts through proactive client engagement, operational coordination, compliance management, and commercial oversight. This is a client-facing role with responsibility for service delivery, mobilisation, KPI performance, and contract growth across a busy FM portfolio. Key Responsibilities: Contract & Client Management • Act as the primary point of contact for allocated FM contracts, • Build and maintain strong, long-term client relationships, • Chair client meetings and issue monthly performance reports, • Ensure contracts operate within agreed scope, KPIs, SLAs, and compliance standards Operational Management • Coordinate engineers, building services operatives, supervisors, and subcontractors, • Monitor PPM completion rates, reactive response times, and SLA performance, • Ensure Safe Systems of Work, permits, RAMS, and compliance procedures are implemented, • Support the resolution of escalations, service failures, and operational issues Commercial & Performance • Track remedials, variations, and additional service opportunities, • Liaise with estimating and commercial teams to develop quotations and pricing, • Compile KPI dashboards, risk registers, and performance reports, • Identify opportunities for service improvements and contract growth About You: To be successful in this role, you will have: • Proven experience managing maintenance or FM contracts, • Strong client-facing experience within maintenance, engineering, or property services, • Experience coordinating engineers, supervisors, and subcontractors, • Strong understanding of KPIs, SLAs, compliance, and mobilisation activities, • Working knowledge of hard FM services including M&E and statutory compliance, • Understanding of SFG20, F-Gas, fire safety, and water hygiene requirements, • Excellent communication, organisation, and problem-solving skills, • Strong commercial awareness and a proactive mindset Qualifications & Requirements: Essential • NVQ Level 5 or 6 in Facilities Management, Construction, Operations, or similar (or working towards), • Ability to travel between sites, • Flexibility to support occasional out-of-hours activities where required Desirable • NEBOSH Construction Certificate or Diploma, • ILM / CMI Leadership & Management qualification, • Mechanical, Electrical, or Building Services qualification, • CSCS Manager or Supervisor card, • CAFM system experience

Water Services Manager / Plumbing & Drainage Supervisor Location: Ealing, West London (predominantly site based) Salary: £55,000 – £60,000 + Company Van + Fuel Card Type: Full Time | Permanent The Opportunity A growing building services and compliance business is looking to appoint an experienced Water Services Manager / Plumbing & Drainage Supervisor to oversee reactive and planned plumbing, drainage and water hygiene operations across a varied commercial portfolio. This is an excellent opportunity for someone with a strong plumbing, drainage or water hygiene background who has progressed into a supervisory or operational management role. The successful candidate will lead engineers, coordinate subcontractors and support the operational growth of the division. This is a management and coordination-focused role rather than a day-to-day tools-on position. You’ll play a key role in service delivery, compliance management and client relationships. The Role You will take ownership of reactive plumbing and drainage operations while overseeing water hygiene compliance activities across commercial sites. You’ll manage a small team of engineers and specialist subcontractors carrying out: • Water testing, • Flushing, • Sampling, • L8 compliance works, • Water hygiene remedials, • Reactive plumbing and drainage works You’ll also be responsible for organising workloads, supporting engineers, liaising with clients and ensuring service standards are maintained across the contract portfolio. Key Responsibilities • Managing reactive plumbing and drainage works across commercial sites, • Supervising engineers and coordinating subcontractors, • Overseeing water hygiene compliance activities linked to ACOP L8 regulations, • Reviewing reports, testing records and remedial recommendations, • Managing day-to-day client communication and operational issues, • Organising reactive callouts and engineer attendance, • Supporting quotations and remedial recommendations where required, • Ensuring works are completed safely and in line with compliance standards, • Driving service standards and supporting operational growth of the division What We’re Looking For • Strong background in plumbing, drainage or water services, • Previous experience supervising engineers or managing small teams, • Good understanding of L8 / Legionella compliance and water hygiene processes, • Experience managing reactive maintenance operations, • Comfortable dealing with clients and coordinating subcontractors, • Organised and confident managing compliance-related works, • Commercial building services experience preferred, • Strong communication and leadership skills

Hygiene Manager Hygiene Manager's Role Overview Take the lead in shaping a high-performance hygiene and safety culture across the site. This role goes beyond routine compliance, it's about driving excellence, influencing standards, and making a visible impact on product quality and workplace safety. You will champion best practices, elevate cleaning and sanitation systems, and play a key role in ensuring the site is always audit-ready and operating at the highest level. Working at the heart of operations, you’ll collaborate with teams, lead from the front, and continuously push for smarter, safer, and more efficient ways of working. This is an opportunity to take ownership, make improvements that matter, and contribute directly to operational success and customer confidence. Hygiene Manager's Core Responsibilities • Oversee site-wide hygiene standards through regular audits, inspections, and verification activities., • Ensure all sanitation practices meet current legislation, industry standards, and internal procedures., • Act as the point of contact for hygiene compliance during internal and external audits., • Design, implement, and refine cleaning schedules, procedures, and records., • Carry out risk assessments and develop practical, effective cleaning methods based on findings., • Maintain accurate and up-to-date documentation, ensuring full traceability and sign-off compliance., • Lead hygiene operatives by setting clear expectations on performance, safety, and PPE compliance., • Deliver training and coaching to ensure all team members understand and follow procedures correctly., • Encourage strong communication and teamwork across all levels of staff., • Promote a proactive safety culture by ensuring all tasks are carried out in line with health and food safety regulations., • Identify workplace hazards and ensure staff are informed and protected., • Investigate incidents, accidents, and near misses, implementing corrective and preventative measures., • Monitor and control the use of cleaning chemicals and consumables to maximise efficiency and minimise waste., • Ensure all waste materials are handled and disposed of safely and in compliance with regulations., • Monitor the site for any signs of pest activity and escalate issues promptly to the relevant service provider., • Support and participate in customer visits and third-party audits, ensuring all hygiene and pest control records are audit-ready., • Manage team performance, ensuring high standards of behaviour and accountability are consistently met., • Drive ongoing improvements in hygiene practices, safety standards, and operational efficiency. Hygiene Manager's Skills • Strong experience managing hygiene teams in a fast-paced manufacturing environment, • Experience of owning or influencing hygiene and food safety standards within a site, • Strong communicator with the ability to influence across multiple departments, • Confident in driving performance, standards, and continuous improvement, • FMCG or food manufacturing experience is essential Hygiene Manager's Benefits Salary up to £40k (DOE), Mon to Fri Days with Saturday requirements (Day off during the week), Company Pension, 20 days holidays plus BH, Training & Development program, free parking, free/discounted food, canteen, company events Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy

Reporting to: Customer Relations Manager Start Date: Immediate Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based ABOUT THE JOB To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The KAM ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. DUTIES Contract & Client Management 1. Act as the primary client contact, understanding client needs and expectations. 2. Lead contract mobilisation, onboarding, and handover processes. 3. Maintain accurate asset records, site documentation, and compliance registers. 4. Host regular client meetings, log actions, and distribute monthly performance reports Operational & Site Management 1. Coordinate engineers, Building Services Operatives, and subcontractors to deliver services efficiently. 2. Monitor and enforce safe systems of work, permits, and regulatory compliance. 3. Ensure timely delivery of reactive jobs, and capital works within SLA. Commercial & Revenue Responsibilities 1. Track, follow-up, and convert quotes, sales leads, and remedial opportunities. 2. Work with Sales/Estimation teams to complete tender responses and bid submissions. 3. Proactively research and target prospective clients, logging all outreach, meetings, and opportunities into a Pipeline Tracker. 4. Identify opportunities for process improvement, revenue growth, and client satisfaction. Reporting, Analysis & Continuous Improvement 1. Compile, analyse, and present KPI and performance dashboards. 2. Capture client feedback to support process improvements, service delivery, and business growth. 3. Promote and uphold EWC values, professionalism, and client-focused culture. Professional Development & Leadership 1. Mentor and support colleagues to develop skills in Excel, presentations, tender writing, and technical knowledge. 2. Represent the company confidently in presentations, tender interviews, and client meetings. QUALIFICATIONS AND EXPERIENCE Essential 1. Proven experience in client engagement within maintenance, engineering, or property services. 2. Previous experience in maintenance, engineering or property services with a Level 2 or higher in mechanical or electrical maintenance. 3. Experience in contract/site management and KPI-driven performance. 4. Familiarity with governance, risk management, and mobilisation/onboarding projects. 5. Strong communication, organisational, and multi-tasking abilities. Desirable 1. Exposure to M&E, building fabric, fire, and security systems. 2. Experience preparing performance reports, dashboards, and bid documents. 3. CAFM or CMMS systems knowledge. KNOWLEDGE 1. Excel/Data: Able to create dashboards, KPI trackers, risk registers, and analyse operational data. 2. Presentation: Confident presenting to client groups, internal teams, or at tender interviews. 3. Tender Writing: Able to contribute to bid responses, PQQs, method statements, and mobilisation plans. 4. Contract/Technical Knowledge: Solid understanding of building services, maintenance standards, and compliance (SFG20, F-gas, fire safety, water hygiene). 5. Communication & Influence: Can negotiate outcomes, influence multi-disciplinary teams, and convey the voice of the client. 6. Leadership: Ability to mentor and motivate colleagues, influence without direct authority, and promote continuous improvement. SKILLS - Excellent levels of verbal and written communication skills. (E) - Excellent track record of building effective teams, forming positive and motivational relationships. (E) - Ability to influence and negotiate positive outcomes with senior managers, supervisors, operatives and third parties. (E) - Excellent research and reporting skills, able to analyse complex information and present it in an accessible way. (E) - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) OTHER - The ability to travel to a range of sites. (E) - Appreciation that there might be out of hours working, agreed in advance. (E) - Attendance at sales and marketing events (E) - Commitment to personal development and building team capability

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