Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!
Duties include managing the take away shop, inventory management of non food items, oversee service offered; team management, maintaining co-ordinating with the kitchen team for customer service; deciding on themes and promotions; interacting with the customers and ensuring that an excellent service is offered; negotiating with suppliers; pricing dishes in the menu; tracking payment of bills and invoices; efficiently handling customer queries/complaints; managing staffing requirements; quality control; purchasing and inventory checking; being responsible for health, safety and hygiene standards; making sure that the shop complies with all the legal requirements; preparing reports for the management, etc.
Key Responsibilities: Oversee and coordinate the daily operations of the restaurant to maintain high service standards and ensure customer satisfaction. Ensure the quality of dishes and other menu offerings. Supervise and train staff, fostering a positive workplace atmosphere and encouraging teamwork. Create weekly/bi-weekly staff schedules and ensure sufficient staffing levels. Ensure adherence to health and safety standards, including food hygiene and safety protocols. Track inventory and place orders to maintain stock levels, minimizing waste and ensuring product availability. Address customer inquiries, feedback, and complaints promptly and professionally. Generate reports on restaurant performance, covering sales, staff efficiency, and customer satisfaction metrics.
BESTOFBRITISH where we serve delicious, fast, and fresh meals for everyone on the go! From classic burgers and crispy fries to tasty wraps and refreshing drinks, we prioritize quality and speed to satisfy your cravings. Whether you're grabbing a quick bite or feeding the family, we're here to deliver tasty, affordable options that never compromise on flavor. Come experience the joy of great food, fast! Job description: Plan and manage catering services to meet customer demands. Decide on the range and quality of meals and beverages offered. Organize food preparation and coordinate with staff for timely service. Discuss requirements for special occasions and customize services accordingly. Ensure exceptional customer service and satisfaction. Oversee the purchasing of supplies and materials. Maintain accurate records for accounts and manage budget limits effectively. Manage shop assistants and overlook the work progression of all the workers Verify that food, beverages, and service quality meet the required standards. Ensure kitchen and dining areas are clean and comply with statutory hygiene regulation Direct and organize kitchen, waiting, and counter staff to ensure smooth operations Proven experience in food service or hospitality managements Requirements: Strong organizational and leadership skills. Knowledge of food hygiene and safety regulations. Excellent customer service and communication abilities. Budget management and inventory control expertise. Provide training and support to staff for professional development and efficiency.