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Operations Director Fire & Security Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire) c. £80,000 - £90,000 + Bonus + Director-Level Benefits Reports to: Managing Director / CEO Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary) About the Role for Operations Director - Fire and Security We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements Key Responsibilities for Operations Director/ Past Managing Director • Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives., • Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery., • Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction., • Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance., • Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment., • Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations., • Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement., • Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence. Required Experience for Operations Director - Fire and Security • Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK, • Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery., • Demonstrated success in scaling operations and improving efficiency in a growing business., • Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control., • Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements, • Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire. Why Apply? If you are a Senior Operations Manager or Fire and Security Director now? • Be part of a dynamic leadership team driving significant growth., • Influence the future of a leading Fire & Security company., • Competitive salary £80k - £90k, • Performance-based bonus., • 33 days holiday (including bank holidays) - and increasing, • Car Allowance or Car Scheme Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles

This is an exciting time to join the University of Bedfordshire as we progress with our ‘Transforming Bedfordshire’ Strategy (Transforming Bedfordshire). Our new Deputy Director will be a pivotal player to deliver our vision of creating a vibrant, inclusive, ambitious academic community. Our campuses are the core of what we do and who we are. They are where our talented students produce their innovative work, make meaningful connections personally and professionally, and find their individual style. They are a hub for learning and a place to connect. The Deputy Director of Estates - Maintenance & Capital Works is a senior leadership role with end-to-end accountability for the operational performance, statutory compliance, capital and revenue project delivery, risk management and strategic development of the University’s estate. The post holder operates as the single senior point of accountability for engineering maintenance, compliance and estates-led projects, exercising assurance, governance and delegated authority across their team and external consultants and contractors. The role is strategic and assurance-focused, ensuring that maintenance delivery, capital and revenue projects, and compliance activities are robust, integrated, compliant and data-driven, while avoiding direct involvement in routine day-to-day task management. We are seeking an exceptional candidate with a track record of delivering strategic maintenance, lifecycle works, reconfigurations and refurbishments across a similar diverse live environment. You will be adept at prioritising and providing an exceptional customer service all within budget. To be a success in the role, we are seeking an individual with outstanding stakeholder engagement and team leadership skills, and who is results focused and customer-centric in approach. At the University of Bedfordshire, we are committed to creating a safe, inclusive, and sustainable environment. We welcome applications from candidates who bring diverse perspectives and lived experiences, particularly those from underrepresented groups. If you are ready to lead change and make a lasting impact, we encourage you to apply. For a confidential discussion please contact our advisors Michael Hewlett or Ben Duffill of The Management Recruitment Group. Closing date for online applications is Sunday 19th April 2026. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

Job Title: Monitoring Engineer / Infrastructure EngineerLocation: Hemel Hempstead (5 days onsite - 4 day condensed week available)Clearance: DV MOD - Sole British National (no OCI cards)Rate: £500 - £800 per day (Inside IR35) Role Overview We are seeking a Monitoring Engineer to lead day-to-day technical operations within a Windows infrastructure environment. Reporting into the Head of Operating Systems, this role combines hands-on technical delivery with leadership responsibilities across a specialist infrastructure team. You will play a key part in shaping monitoring capability, improving operational resilience, and supporting both project delivery and live service within a highly governed environment. The role requires strong expertise in enterprise monitoring tools and infrastructure architecture, with the ability to influence technical direction, support decision making, and ensure operational standards are consistently met. Key Responsibilities • Lead and mentor the infrastructure monitoring team, supporting development of SME capability and operational maturity, • Own and contribute to solution design, estimation, high and low-level design, and implementation activities under Project Manager guidance, • Ensure adherence to SLAs, responding, resolving, or escalating issues appropriately within defined thresholds, • Develop and maintain operational and end-user documentation, ensuring consistency and compliance with standards, • Support pre-sales and solution scoping activities where required, • Work closely with Architects and Solution Designers to assess options and provide technical recommendations, • Accurately estimate effort, cost, and delivery timelines for implementation tasks, • Ensure all team activity is fully documented in line with governance and operational standards, • Provide regular progress updates to Project Management to support delivery tracking and planning Essential Skills & Experience, • Strong enterprise infrastructure background with extensive operational experience, • Proven experience leading infrastructure or technical teams within structured delivery environments, • Deep technical expertise in monitoring and infrastructure tooling, including:, • Microsoft System Center Operations Manager (SCOM), • PRTG Network Monitor, • Experience in network device monitoring and dashboard configuration, • Strong fault finding, diagnosis, and resolution skills across complex infrastructure environments, • Experience with virtualised environments, enterprise storage, file/print services, and hardware evaluation, • Strong understanding of service management and working within SLA-driven environments, • Experience working within governed frameworks and structured delivery methodologies, • Project leadership experience within structured methodologies such as PRINCE2 or Project Management Institute (PMI) approaches, • Diploma or equivalent in Computer Science or related discipline Desirable Skills, • Experience working in customer-facing environments and understanding business impact of technical issues, • Strong documentation skills for both end-user and operational audiences, • Accreditation at Microsoft Certified Systems Engineer (MCSE) level or equivalent, • Knowledge of ITIL Foundation principles and service management best practice, • Experience with enterprise messaging, thin client environments, or virtualization platforms About the Role: This is a senior technical position combining hands-on infrastructure expertise with leadership responsibility. You will be expected to influence technical strategy, support operational stability, and ensure monitoring capability is robust, scalable, and aligned to wider digital transformation objectives.Due to the nature of this role, all candidates with need to be DV Cleared and can only be sole UK Nationals

About the Role We are seeking an experienced and motivated Site Manager to join our team. In this role, you will lead onsite delivery teams and oversee day-to-day operational activities, ensuring projects are delivered safely, on time, within budget, and to a high standard of quality.You will assess resource requirements, manage productivity, and ensure all team objectives are achieved while maintaining excellent customer relationships. A strong focus on Health, Safety and Environmental compliance is essential, along with effective budget control and service delivery.You will work with key operational, commercial, and contractual KPIs to maximise performance, drive service excellence, and promote continuous improvement. This role offers the opportunity to contribute to business growth by strengthening client relationships and supporting the expansion of the company's client base. About You You will be a proactive and organised leader with strong operational knowledge and experience managing teams in a construction or refurbishment environment. Essential Requirements: • Full UK driving licence (manual or automatic) held for a minimum of 12 months, • NVQ Level 6 in Construction or Management, or equivalent experience, • Black CSCS Card or working towards, • SMSTS qualification, • First Aid at Work certification Benefits • Company car or car allowance, • Discretionary annual profit-share bonus scheme, • 26 days annual leave plus bank holidays, • Enhanced pension plan, • Private health insurance or Westfield Healthcare Cash Plan, • Life assurance and accident cover, • Share save scheme, • Enhanced maternity and paternity pay, • Work perks discounts and vouchers, • Holiday purchase scheme, • Flexible working and flexible bank holidays, • Cycle to Work scheme, • Paid volunteering days (2 per year), • Learning and development opportunities, • Extensive wellbeing support including EAP, • Loyalty and values awards Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Coffee Engineer Luton £42,000 - £48,000 Basic + Senior Role + Job Satisfaction + Training + Progression + Work-Life Balance + Stability + Company Van + Travel + Immediate Start Are you a Coffee Engineer looking for a role where you can lead from the front and make a real impact? Do you want to join a growing business that values its engineers, offers structured progression, and gives you the opportunity to support and develop a high-performing team? This is a fantastic opportunity to join a rapidly expanding company within the coffee and hydration sector, operating across a regional patch. With continued growth and investment in its people, this business is focused on developing leadership within its engineering teams. You'll play a key role supporting engineers in the field, improving standards, and driving operational excellence while still remaining a hands-on Coffee Engineer. Your Job As A Coffee Engineer Will Include: • Supporting and mentoring Field Service Engineers across your region, • Acting as the first point of contact for technical and operational queries, • Attending escalated jobs and providing advanced fault-finding support, • Conducting site audits, coaching visits, and ensuring best practices, • Carrying out planned and reactive maintenance when required, • Supporting customer issue resolution and ensuring high service standards, • Collaborating with service, operations, and training teams to drive improvements As A Coffee Engineer You Will Have: • Strong background in coffee machines, hydration equipment, or similar electro-mechanical systems, • Proven experience as a Field Service Engineer with leadership or senior responsibilities, • Excellent fault-finding and diagnostic skills, • Strong communication and team support/mentoring ability, • Full UK driving licence (essential), • Willingness to travel regionally in a field-based role Apply now or contact Billy on for immediate consideration Keywords: coffee engineer, senior engineer, field service engineer, coffee machines, hydration equipment, electro-mechanical, fault finding, troubleshooting, maintenance, service delivery, team leader, mentoring, audits, UK wide, remote, field based, engineering leadership, Luton, St. Albans, Watford, Milton Keynes, Northampton, Bedford

Technical Sales Engineer (Capital Equipment) North London & Home Counties £60,000 - £70,000 + Car Allowance + Bonus + Comprehensive Benefits Are you a technically minded Sales Engineer ready to make a real commercial impact? Join a market-leading organisation at the forefront of scientific instrumentation and capital equipment, trusted by customers across global manufacturing, R&D, and advanced-materials sectors. In this role, you'll take full responsibility for a thriving UK territory, building long-term customer partnerships, delivering tailored technical demonstrations, and providing innovative solutions to complex engineering challenges. You'll receive continuous product and sales training, backed by an expert applications and service team, giving you the support and structure needed to excel. With clear routes for career progression, this is an ideal opportunity for an ambitious technical-sales professional eager to move into senior commercial or technical-leadership positions. Join a globally respected company renowned for engineering excellence, customer focus, and continuous innovation offering stability, flexibility, and a collaborative culture where your contribution truly counts. This position would suit a Technical Sales Engineer with capital equipment experience looking for a new challenge within a lucrative patch. The Role • Deliver engaging technical demonstrations and bespoke solutions across a wide product range., • Manage the full sales process, from lead generation to deal closure., • Strong technical understanding with the ability to learn and communicate complex systems., • Proven B2B technical-sales experience, ideally within capital equipment, laboratory, or scientific instrumentation sectors., • A proactive, consultative approach with excellent communication and relationship-building skills. Reference: BBBH265356 To apply or learn more about this opportunity, click "Apply Now" or contact Patrick Simper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Nursery Manager Location: London Colney, St Albans, United Kingdom, Hertfordshire, AL2 1BGContract Type: Full-timeContract Length: Permanent Hours: 40 hours per week Salary: £33,000 - £35,000 per annum (plus quarterly and annual bonuses)Benefits: Birthday Off, 6 Fully Paid Sick Days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward Scheme, 50% Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted Gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning Platform Access Join the Kindred Family – Lead, Inspire, and Make a Difference Are you an experienced early years professional with a passion for leadership and delivering outstanding childcare? At Kindred, our Nursery Managers are at the heart of our nurseries, creating supportive and inspiring environments for children and staff alike. We offer a competitive salary, career progression opportunities, quarterly and annual bonuses, and the chance to develop within a company that truly values its leaders. You’ll manage and improve your nursery, lead a talented team, and play a key role in shaping children’s early education while helping your team thrive. If you’re ambitious, driven, and passionate about early years education, we’d love to meet you. About Kindred Kindred is a family of inspiring nurseries and preschools with a distinct home-from-home environment. By creating days filled with unique moments and opportunities, we enrich children’s development during their early years. Our mission is creating inspiring worlds full of awe and wonder for little ones to grow and thrive in. Our values guide all we do: • Always Learning – Continuously developing ourselves and our teams, • Inspirational – Creating magic in every action As a Nursery Manager, you will: • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education, • Maintain an organised, safe, and stimulating nursery environment, • Keep accurate records and ensure procedures are followed across the nursery, • Build and maintain a reputation as the nursery of choice for children and staff, • Model and monitor best practice in line with regulatory guidelines, • Inspire and support your team, overseeing inductions, mentoring, and ongoing development Leadership Responsibilities • Oversee the day-to-day operations of the nursery, • Lead by example, modelling good practice and creating a shared vision, • Supervise, support, and allocate tasks to your team, • Conduct regular supervisions and performance discussions, • Manage recruitment, interviews, and induction of new staff, • Respond to complaints or concerns raised by parents or colleagues, • Conduct nursery tours confidently, promoting available spaces, • Actively deliver and participate in staff meetings, training, parent sessions, and marketing events (including evenings or weekends) Essential • Proven experience in leading and managing a team within early years, • Strong written and verbal communication skills, • Excellent organisational skills and attention to detail, • Outstanding customer service and time management, • Full and relevant Early Years Level 3 Childcare Qualification or higher At Kindred, we’re more than a nursery group – we’re a family. • Supportive & Inclusive Culture – Strong relationships and team collaboration, • Career Development – Structured training, mentorship, and clear progression pathways, • Work-Life Balance – Structured hours and supportive leadership environment, • Competitive Pay & Benefits – Salary, bonuses, and generous benefits package, • Interviews: Rolling interviews, • Video interview followed by a face-to-face interview at the nursery, • A fully supervised ‘Stay and Play’ session To apply for the Nursery Manager position, please click the “Apply” button, complete the application form, and upload your CV along with a short cover letter explaining your interest in leading a Kindred nursery. We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred. As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be required to undergo an enhanced DBS check. IND1 ROL

This key role sits at the centre of a high-performing, customer-focused business, driving operational excellence across a critical function. This company is looking for an experienced and commercially minded leader to take ownership of an end-to-end order management function within a well-established, manufacturing organisation. Operating as a global leader in the design and manufacture of cutting-edge technology, the company has built an outstanding reputation over more than 50 years of innovation and industry excellence. This is a senior role reporting directly to the Managing Director, offering both strategic influence and hands-on operational responsibility across multiple product lines, including capital equipment, spare parts, tooling and services. You will have a handful of direct reports, so personable skills will be key. You will lead and develop a capable team spanning order processing and logistics, ensuring performance, accountability and continuous improvement are embedded across all activities. Acting as the key escalation point, you will bring clarity and control to complex operational challenges while maintaining a strong focus on customer outcomes and service excellence. Your ability to balance strategic oversight with day-to-day operational awareness will be essential in driving efficiency, managing risk and supporting business growth. The role requires a confident communicator who can operate effectively at senior level, using data and insight to inform decisions and influence stakeholders. You will take ownership of KPIs, oversee process optimisation and play a central role in strengthening systems and digital platforms, particularly within SAP S/4HANA. A strong understanding of order-to-cash processes within a B2B environment is essential, alongside proven experience managing teams and improving operational performance. This is an opportunity to step into a visible leadership position where your impact will be immediate and measurable. You will play a key role in shaping processes, developing people and enhancing the overall customer experience, all within a business that values accountability, innovation and continuous improvement. Key requirements for the role include: • Proven experience in a senior operational or management role with direct team leadership responsibility, • Strong working knowledge of SAP S/4HANA, particularly across SD and MM modules, • Advanced Excel capability, including data analysis, reporting and dashboard creation, • Demonstrated experience in end-to-end order management within a B2B environment, • A track record of driving process improvement, managing KPIs and influencing senior stakeholders

Role - Internal Business Development Manager Location - St Albans Remuneration - Market leading basic salary, exceptional bonus structure, 25 days holiday and Pension Alcedo Selection is proud to say we are partnering with a leading materials stockholder looking to expand there team. Distributing and adding value to, leading brand quality products with unequalled application knowledge is what this company prides itself on. They are the industry experts and market leaders, in the supply and distribution of thermoformable and printable plastics to industries such as model makers through to Blue Chip OEM’s. They offer the widest range of thermoplastic materials in the UK including HIPS, ABS, PVC, PET and PETG. There products are available in a variety of colours, textures, sizes and thicknesses, delivered with a bespoke, thoughtful service. As an Internal Business Development Manager , Your role will be to pro-actively support customers, ensuring gross profit generation and business retention is achieved. • Regularly reviewing allocated customers with your Sales Manager, identifying the future tactics to secure or develop the business & maximise gross profit generation, • Become a product expert in a niche arena that offers great training and progression opportunities., • Negotiate payment terms with allocated accounts to try to improve the return on investment., • Review results monthly, identifying tactics to develop the full potential while exploring, identify and actioning opportunity for additional products sales and ultimately value added profit generation., • Quoting customers for their requirements promptly and within the timescales agreed either converting immediately into an order or recording clearly for future reference., • Sourcing materials to satisfy orders within timescales agreed, • Following up previous quotations in an organised manner, converting into sales orders., • Follow up and close out all business opportunities outstanding at the end of each day., • Pro-activity establish new customers to continually increase customer base and gross profit generation on an ongoing basis., • Ensure potential customers fit our product and service portfolio ensuring our services are offered in a clear and unambiguous manner. Having worked with this client for many years, it has been a conveyor belt of promotions, due to great individual and business performance. If you are looking for a great career with a market leader, that can lead to future progression, this is the one for you! Please apply to Alcedo Selection directly, for other information contact

Site Manager About the RoleWe are seeking an experienced and motivated Site Manager to join our team. In this role, you will lead onsite delivery teams and oversee day-to-day operational activities, ensuring projects are delivered safely, on time, within budget, and to a high standard of quality.You will assess resource requirements, manage productivity, and ensure all team objectives are achieved while maintaining excellent customer relationships. A strong focus on Health, Safety and Environmental compliance is essential, along with effective budget control and service delivery.You will work with key operational, commercial, and contractual KPIs to maximise performance, drive service excellence, and promote continuous improvement. This role offers the opportunity to contribute to business growth by strengthening client relationships and supporting the expansion of the company’s client base. About YouYou will be a proactive and organised leader with strong operational knowledge and experience managing teams in a construction or refurbishment environment. Essential Requirements: • Full UK driving licence (manual or automatic) held for a minimum of 12 months, • NVQ Level 6 in Construction or Management, or equivalent experience, • Black CSCS Card or working towards, • SMSTS qualification, • First Aid at Work certification, • Retrofit or SHDF experienceA company vehicle will be provided.Benefits, • Company car or car allowance, • Discretionary annual profit-share bonus scheme, • 26 days annual leave plus bank holidays, • Enhanced pension plan, • Private health insurance or Westfield Healthcare Cash Plan, • Life assurance and accident cover, • Share save scheme, • Enhanced maternity and paternity pay, • Work perks discounts and vouchers, • Holiday purchase scheme, • Flexible working and flexible bank holidays, • Cycle to Work scheme, • Paid volunteering days (2 per year), • Learning and development opportunities, • Extensive wellbeing support including EAP, • Loyalty and values awards, • Funded professional subscriptions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4787644

My client, a PLC award-winning developer is recruiting for a Site Manager – Bovington (Hemel Hempstead) working on a 120+ unit traditional scheme consisting of both private and HA, including houses and apartments As a Site Manager you will drive programme and quality whilst delivering on set targets for the business & ensuring trades and labour are working in line with set guidelines. My client has a strong reputation in the market for supporting management with excellent internal training and promoting within. Duties, • No1 Site Manager – Reporting to the visiting contract manager, • Supporting the day to day running of the scheme, • Providing clear direction to the on-site construction team regarding responsibilities and targets, • Will work towards looking after more schemes for the business, • Managing the day to day operation from pilling - foundation to completion, and the critical paths for labour, materials and plant, including material lead times, • Ensuring the development is completed in accordance with specification and the build programme, • Providing accurate and regular reports on progress and dates, • Controlling additional costs for non-productive costs and prelim expenditure, • Driving through quality at every stage of the construction process, • Ensuring the development pass internal and external inspection processes, • Ensuring all aspects of Health and Safety are followed and adhered to, • Taking responsibility for self-development and the development of others, • Monitoring and controlling the quality of production and approve stage completions to payments to subcontractors, • LABC inspections, • Ensuring customer service always remains of the highest priority with everyone on site Qualifications, • Must have experience of being a No1 on traditional build schemes of 80+ units, • PLC experience, • Experience of being part of a NHBC/LABC Award winning team, • Working as part of a full production team, • CSCS,, • First Aid, • Competitive pay, • Fuel Allowance, • Holiday, • Healthcare, • Bonus structure, • Company car/car allowance can be discussed

Join Mathnasium as an Graduate Management Trainee Mathnasium is a global company with 1000 maths-only learning centres worldwide, which offers both maths help and enrichment to students through our unique combination of mental, oral, visual, tactile and written techniques. We teach maths to children for understanding, in a way that makes sense to them! Most importantly we make maths fun and grow children’s confidence. Want to make a difference in a child’s life by passing on a love for maths? We are currently seeking an Graduate Management Trainee to grow the business, ensure successful centre operations, work with students to achieve mastery of maths, support parents and to train and lead a team of Instructors. Job Overview: Mathnasium Managers are dynamic, enthusiastic individuals, they possess the strong leadership, entrepreneurial and organisational skills needed to successfully operate a thriving learning centre. This will be achieved through competent instructional direction, empathetic parent communication, inspirational staff leadership and effective administration, but most of all you must have a great rapport with your students. We seek visionary leaders who embody the integrity, mission and values of Mathnasium who will motivate and guide fellow colleagues. Responsibilities: • Meet sales and retention KPI’s, • Execute superior customer service, communicating student progress to parents regularly and confidently resulting in student retention, • Assist with business related administrative tasks, • To support staff induction, training and continuous professional development, • To maintain accurate data for reporting and analysis purposes, • Administer Mathnasium curriculum through accurate student assessment and diagnosis to monitor and ensure continued student progression and mastery, • Inspire, manage and lead a team to deliver Mathnasium methodology, • Engage with the local community, network, build strong school and business relationships Person Specification Essential: • Strong maths skills (A-Level or Higher Education qualification), • Excellent communication and interpersonal skills, • Exceptional customer service focus, • Passion for working with students, • Superb organisational skills and the ability to meet deadlines, • Exemplary character, ambitious, resilient and empathetic Preferred: • Previous sales experience, • Previous leadership skills and experience in a supervisory role Pay: £30,000.00 + 25% bonus

This is an exciting time to join the University of Bedfordshire as we progress with our ‘Transforming Bedfordshire’ Strategy (Transforming Bedfordshire). Our new Deputy Director will be a pivotal player to deliver our vision of creating a vibrant, inclusive, ambitious academic community. Our campuses are the core of what we do and who we are. They are where our talented students produce their innovative work, make meaningful connections personally and professionally, and find their individual style. They are a hub for learning and a place to connect. The Deputy Director of Estates - Maintenance & Capital Works is a senior leadership role with end-to-end accountability for the operational performance, statutory compliance, capital and revenue project delivery, risk management and strategic development of the University’s estate. The post holder operates as the single senior point of accountability for engineering maintenance, compliance and estates-led projects, exercising assurance, governance and delegated authority across their team and external consultants and contractors. The role is strategic and assurance-focused, ensuring that maintenance delivery, capital and revenue projects, and compliance activities are robust, integrated, compliant and data-driven, while avoiding direct involvement in routine day-to-day task management. We are seeking an exceptional candidate with a track record of delivering strategic maintenance, lifecycle works, reconfigurations and refurbishments across a similar diverse live environment. You will be adept at prioritising and providing an exceptional customer service all within budget. To be a success in the role, we are seeking an individual with outstanding stakeholder engagement and team leadership skills, and who is results focused and customer-centric in approach. At the University of Bedfordshire, we are committed to creating a safe, inclusive, and sustainable environment. We welcome applications from candidates who bring diverse perspectives and lived experiences, particularly those from underrepresented groups. If you are ready to lead change and make a lasting impact, we encourage you to apply. The candidate briefing pack can be viewed at Uni of Bedfordshire - Deputy Director of Estates For a confidential discussion please contact our advisors Michael Hewlett or Ben Duffill of The Management Recruitment Group at or The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday–Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you’ll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you’ll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities • Embed exceptional customer service across the organisation by supporting and implementing company policies, • Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery, • Lead, coach and develop the team, setting clear targets, performance plans and career pathways, • Identify talent and support succession planning to ensure long‑term team strength, • Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required, • Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead, • Conduct performance reviews, manage standards and apply corrective actions in line with HR policies, • Work closely with IT to improve system functionality and respond to evolving customer needs, • Maintain strong relationships with internal stakeholders and represent the business at meetings and events, • Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS, • Support group-wide alignment and the rollout of new processes and best practices, • Champion company values and promote a culture of excellence and continuous improvement Skills & Experience • Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable), • A confident, motivating leader with strong team‑building and coaching skills, • Excellent communication skills with the ability to engage stakeholders at all levels, • Strong problem‑solving and decision‑making capability in a fast‑moving environment, • Results‑driven with a passion for improving customer service performance, • Flexible, adaptable and comfortable managing change, • Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation.

General Manager - St Albans this is itsu We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food. this is the job As a General Manager, you are accountable for the success of your shop, this success sits within 4 key pillars, People, Hospitality, Quality and Profitability core responsibilities People. Your focus is team development and leading a confident management team, which in turn will create a friendly and collaborative atmosphere. As part of developing your team, you will focus on clear succession for all roles in store, be responsible for well-planned rotas and managing all employee relation issues in line with our policies. Hospitality. Your drive will be hospitality, putting customers and employees care at the heart of everything you do, persistently observing and training your team to deliver a great customer experience. Quality. You will be responsible for all shop operational standards and compliance with itsu Food, Health and Safety procedures, as well as constantly focus on the quality of our food your kitchen team are producing. Profitability. Have a strong understanding of your P&L, forecast and general shop financial performance. Have a strategic mindset to growth sales and maximise profitability, working closely with your management team to achieve these goals. this is you • Communication through clear, honest, and enthusiastic style, that instils confidence and ensures everyone is aware of their responsibilities throughout the store, • Attention to detail, understanding small but critical details, • Lead by example, you understand all roles within the store and feel comfortable turning your hand to them, • Team-oriented, working together as a team, seamlessly, is a priority. You are focused on high-quality customer service experience, taking accountability for your teams, building trust and reliability, • Passionate about your shop, your role and, your team, • Entrepreneurial focus on hospitality, you remain calm and collected, whist thinking outside the box to prioritise the customer experience and journey, • I take pride [in what I do], • I genuinely care [for people], • I want to grow [myself & others], • Competitive salary, • Industry leading Training and Development and encouragement to progress your career, • Private medical insurance, • Health cash plan scheme which allows to claim cashback on dental check-ups, physiotherapy, eye test and much more, • Mental wellbeing platform and 1-2-1 therapy sessions and employee assistance programme, • Optional Critical illness cover and life insurance, • Flexible E-Bike subscription and cycle to work scheme, • A free healthy itsu lunch whenever you are on duty and 50% off in all stores, for when you are not, • Company pension scheme

Gaming Manager - Luton JOB DESCRIPTION Are you ready to step up and lead the gaming floor? We're looking for an experienced Gaming Manager to join our team and drive exceptional customer experiences while achieving gaming performance targets. This is a hands-on leadership role where you'll motivate and empower your team, ensure compliance, and keep the energy high on the gaming floor. If you've previously held a Pit Boss position or above and have experience in both live and electronic gaming, this could be your next big move. Key Skills & Responsibilities • Lead by example with a strong presence on the gaming floor., • Drive performance and profitability across live and electronic gaming., • Manage team rotas, table availability, and resources to maximise turnover., • Ensure compliance with the Gambling Act 2005, Gambling Commission guidelines, and company policies., • Handle customer disputes with empathy and professionalism., • Support marketing initiatives and keep your team informed and engaged., • Recruit, train, and develop team members to reach their full potential., • Maintain high standards of game protection, security, and health & safety., • Act as Duty Manager when required, overseeing the entire casino operation. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits • Private GP helpline., • Discount portal for popular retailers, restaurants, leisure and more., • Pension scheme., • Life assurance., • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue., • 20% discounted gym membership., • Mental health support., • Health Cash Plan (level 1 is company funded)., • Critical illness cover., • Dental insurance., • Travel insurance., • Career development opportunities., • Genting Academy " online learning portal., • Long service awards., • Staff social fund., • Annual company Christmas present., • A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Hospitality Manager - Golf Driving Range (No Golf Experience Needed!) - Harpenden Hospitality Manager - Golf Driving Range (No Golf Experience Needed!) Salary: Competitive + Benefits + Bonus Hours: Full-time, inlcuding evenings and weekends Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented environment? If so, we want to hear from you! We're looking for a Hospitality Manager to lead our vibrant team at our modern golf driving range. But here's the twist - you don't need to know a thing about golf. What matters most is your ability to inspire a team, create a welcoming atmosphere, and ensure every guest leaves with a smile. What You'll Be Doing: • Leading and motivating a team of front-of-house and service staff, • Ensuring smooth day-to-day operations across the venue, • Creating a fun, friendly, and professional environment for guests and staff, • Managing bookings, events, and customer feedback, • Proven experience in hospitality, retail, or leisure management, • A natural leader who thrives on building strong teams, • A customer-first mindset with a passion for service excellence, • Strong organisational and communication skills, • With over 1,200 employees be part of a growing, dynamic business with a fun and inclusive culture, • Enjoy staff perks, training opportunities, and career progression Apply now and help us create unforgettable experiences, one guest at a time.

Unit Supervisor - Luton Ready to lead the fun and create unforgettable experiences as a Unit Supervisor at Tenpin? Join our team today! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu. The Role As a Unit Supervisor, you will be responsible for ensuring our customers have a great time when they visit us! You will be driven, passionate, and have a natural ability to create a fun environment for both our customers and team. You will: • Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures., • Promote a sales-focused culture and identify sales opportunities within the centre., • Lead and support team development and growth, deputizing in the absence of senior management., • Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives. Skills You Need • At least 12 months of supervisory experience in leisure, hospitality, or retail, • Passionate about exceptional customer service, • Experienced in leading large teams, • Determined, enthusiastic, and patient, • Ambitious and eager to progress, • Fully flexible and adaptable to change Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food (when working 6 hours or more), • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members. What Happens Next? Ready to grow your career with us? Click apply and complete our quick 2-minute application.

We have an exciting opportunity to join our client, an established and growing B2B organisation who are a leader in their industry. They are looking for a Product Category Plannerto join their expanding team. This role is responsible for supporting and developing product offerings across defined markets. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. As a Product Category Planner, you will work closely with Category Managers, suppliers, internal stakeholders and customers. The successful candidate will have experience within a product category, buyer role. This opportunity is ideal for someone looking to progress their career within buying. Benefits for a Product Category Planner: • 25 days holiday + Bank Holidays + birthday off, • EAP, • Medicash plan after probation, • Death in service x 2, • Free parking onsite Key Responsibilities for a Product Category Planner: • Support development and execution of product category strategy, including range planning and market positioning, • Identify new opportunities for product diversification, range expansion and sales growth, • Assist in New Product Introduction (NPI), including market research, supplier selection, costing and go-to-market planning, • Build and manage supplier relationships, including sourcing, negotiation, performance monitoring and lead time optimisation, • Monitor product performance and support continuous improvement initiatives, • Collaborate cross-functionally with sales, purchasing and technical teams to ensure alignment, xrnqpay compliance and customer satisfaction, • Maintain accurate product data and support pricing strategies while ensuring adherence to company policies, compliance standards, and health and safety requirements Essential Skills for a Product Category Planner: • Proven experience within a product category, buyer role, • Proficient in Microsoft Office and experience with ERP systems If you feel you can be a good fit for this role, then please apply now!

Join a Market-Leading Retailer - Assistant Manager | Hemel Hempstead | Up to £36,000 Job Title: Assistant Manager Location: Hemel Hempstead Salary: Up to £36,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities • Take ownership of a department and step up as Duty Manager when required, • Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control, • Drive exceptional customer service and team engagement, • Oversee stock control, merchandising, and compliance standards, • Ensure Health & Safety procedures are always followed, • Analyse store data to identify areas for improvement and growth What We're Looking For • Proven experience as an Assistant Manager (or s...

We’re seeking a dedicated CHP Field Service Engineer to join our team, delivering high-value maintenance, commissioning, and support services for Combined Heat & Power (CHP) and biogas engine installations across the UK. This is a field-based role requiring regular regional travel, with responsibilities spanning service delivery to client liaison. Key Responsibilities * Perform installation, commissioning, and routine servicing of CHP systems (typically 30?kW–3?MW) as per manufacturer standards. * Diagnose and resolve mechanical and electrical faults, working across LV and HV plant, including engines (Jenbacher, MWM, MAN) and control systems (DIANE, COMAP, DEIF, TEM). * Lead emergency breakdown support, including on-call coverage, ensuring rapid system recovery and minimal downtime. * Produce accurate service reports and documentation, including fault logs, maintenance records, and test results. * Deliver excellent customer service, maintaining professionalism during site interactions and technical handovers. * Maintain compliance with health and safety regulations, adhering to company policies and best practice standards at all times. Essential Qualifications & Experience * NVQ Level?2/3 or equivalent in Mechanical, Electrical, or Gas Engineering. * Significant hands?on experience with CHP, biogas or gas engine systems; overhaul...

Aftersales Manager - Luton Are you an experienced Aftersales Manager seeking a new challenge within a well-established Dealership? Our client, a reputable Main Dealership in Luton, is looking to recruit a professional to lead their busy Aftersales Department. This is a crucial role that offers the opportunity to oversee operations, develop teams, and enhance customer satisfaction in a modern, supportive environment. Benefits: £40,000 basic salary with OTE of £60,000 Performance-related bonus scheme Company car provided Monday to Friday working hours with minimal weekend commitments 22 days holiday plus bank holidays Clear opportunities for career progression within a growing businessDuties: Lead, coach, and develop the Aftersales team to deliver exceptional customer service Manage the daily operations of the service and aftersales departments, ensuring efficiency and profitability Monitor workshop loading, utilisation, and operational performance as the Aftersales Manager Maintain high standards of quality and customer care Build and sustain strong relationships with manufacturer representatives Ensure all processes and procedures comply with industry standards and regulationsRequirements: Previous experience in an Aftersales Management or Service Management role within the motor trade Strong leadership and team management skills essential for an Aftersales Manager position Customer-focused mi...

Key Responsibilities Embed exceptional customer service across the organisation by supporting and implementing company policies Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery Lead, coach and develop the team, setting clear targets, pe

Site Manager - Newton Abbot Job Type: Full timeIn a Nutshell… We have a fantastic opportunity for a Site Manager to join our team within Vistry Devon South West, at our Newton Abbot site. As our Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. You will manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let’s cut to the chase, what’s in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values – Integrity, Caring and Quality A proven background in new build housing site management Proven ability to manage projects and deliver quality work on time, within budget Able to work as part of a team as well as autonomously Able to demonstrate a thorough understanding of Health & Safety legislation Thorough, with strong attention to detail Strong Time management skills with an ability to prioritise Proficient in MS Office programmes; particularly Word and Outlook Ability to build productive stakeholder relationships Ability to communicate well with individuals at all levels Strong leadership skills with an ability to mentor and develop others Desirable… NVQ Level 4/5/6, BTEC diploma in Building Construction or similar Valid Scaffold Appreciation certificate Black CSCS Card Valid SMSTS certificate Valid First Aid at Work certificate Valid LOLER certificate Valid CITB SEATS & Temporary works Certificate Trade experience More about the Site Manager role… Oversee site operations to ensure adherence to specifications, timelines, and budgets. Ensure compliance with health, safety, and environmental regulations, promoting a safety culture. Direct labour, equipment, and resources to achieve project completion on time and within budget. Monitor project progress, addressing delays, risks, or issues promptly. Conduct regular site inspections to assess quality, safety, and progress. Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services. Manage site teams, monitor performance, and implement corrective actions as needed. Attend weekly meetings with the site sales executive. Ensure permits and inspections are in place before and during the project. Conduct site inductions for new personnel and subcontractors on health and safety procedures. Maintain accurate records of site activities and project documentation. Support site logistics to ensure proper material storage and availability. Oversee project closeout, ensuring all tasks are completed and documentation submitted. Ensure compliance with safety policies and regulations. Develop and lead staff to maintain high morale and performance. Support training and development of team members. Ensure 100% compliance with NHBC standards and building regulations. Conduct appraisals and address development needs with HR support. Ensure a harassment-free work environment. Finally, let’s tell you a bit more about us… We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1

Senior Quantity Surveyor.Department: CommercialReports to: Commercial ManagerContract Type: Full-time PermanentSalary: £65,000 - £80,000 Apply below after reading through all the details and supporting information regarding this job opportunity. About Us Founded in February 2017, Sanper Construction has established a trusted position within the construction industry, delivering a complete range of high-quality building and maintenance services. We operate across retail, residential, and commercial sectors, supported by strong partnerships that enable delivery across projects of varying scale and complexity.Our expertise includes project management, general construction, and maintenance and repair contracts across both public and private sectors. We specialise in security-controlled environments including HM Prisons, hospitals, and educational establishments, requiring high levels of compliance, planning, and operational discipline. We maintain a strong focus on customer care, delivering a transparent and reliable service from start to finish. Our team is committed to professionalism, safety, and consistent delivery standards.As we continue to expand and achieve new milestones, were thrilled to create fresh opportunities within our team, starting with the highly anticipated Senior Quantity Surveyor position for the South region. Senior Quantity Surveyor - Role Overview Youll be responsible for preparing accurate and competitive tender submissions for projects ranging from £50,000 to £2 million. Your estimates will draw on thorough knowledge of refurbishment, construction, and maintenance scopes across our sectors, including custodial, education, commercial, and residential works. This role is for someone living within the South and surrounding areas. Senior Quantity Surveyor - Key Responsibilities • Provide contractual advice to the business and the project team, informing appropriate management of contractual issues and ensure the delivery team understand the contractual conditions, • Day-to-day contract and commercial management including managing communication and notifications to timescales, payment assessment, managing and valuing change and early warnings and review of claims to and from Sanper Construction, • Cost planning, budget estimating, review and challenge contractor estimates, feedback into benchmarking and lessons learnt, • Monitor actual costs against budget and prepare contract forecasts, identification of commercial risks and opportunities, • Lead on regular cost and contract audits to ensure contractor compliance with contract conditions, • Manage own portfolio of works including generally the larger & more complex projects, • Lead on all commercial matters in meetings and collaborative planning sessions, • Ensure all commercial and contractual issues are resolved and dealt with in a timely manner, • Manage relationships with the supply chain and work on growing the supply chain, • Review completed designs for Commercial and Contractual compliance, • Assist other departments as and when required, • Accurate reporting of job CVR positions to Commercial ManagerSenior Quantity Surveyor - Person SpecificationEssential, • A minimum of five years UK-based experience in the construction sector, • Knowledge of UK building regulations and industry standards, • Experience of using different forms of contract (NEC3 & NEC4 Option A and JCT 2016 preferable), • Strong organisational skills and attention to detail, • Effective communication and teamwork skills, • Ability to work safely and proactively in a site environment, • Competent IT skills (e.g., MS Office, project management tools), • UK Rights to Work documentation, • Proven experience estimating for refurbishment and general construction projects (tenders between £50K-£2M), • RICS, BSc, BEng or CIOB qualification, • Strong numerical, analytical, and attention-to-detail skills, • Full UK driving licence, • Strong Communication skills upstream and downstream, • Excellent time management skills, • Hold a CSCS card, • Willingness to travelSenior Quantity Surveyor - Desirable, • Thorough understanding of Sanpers sector mix (custodial, education, commercial, residential, maintenance)Benefits and Compensation, • Competitive salary, • Pension scheme, • Supportive, collaborative working environment

Company description: Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, were inspired by the opportunities to innovate and break boundaries. Were proud to play a part in protecting the worlds democracies. And were committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees globally, across 33 manufacturing sites in 12 countries we serve over 90% of the worlds aircraft and engine manufacturers. There are no limits to where you can take your career. Job description: Job Summary Its great to know youre making a difference to the future of aviation! Whatever part you play youll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant youll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, Airbus A320, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed, Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 370+ employees and onsite facilities including onsite parking, food hub and vending machines. All potential candidates should read through the following details of this job with care before making an application. Join our Transparencies team as a Principal Design Engineer and help drive innovative design solutions. We are looking for a Principal Design Engineer to join our Transparencies team to support a portfolio of new and existing programmes including Fast jet canopies, Helicopter Windscreens and Flight Deck Windows. ThePrincipal Design Engineer is a technical authority within the Transparency Systems team, responsible for leading complex product development, driving technical strategy, and ensuring engineering excellence across multiple programmes. It spans the full lifecycle: advanced concept development, requirements definition, geometric design, materials and process selection, supporting tooling design, manufacturing development, qualification, and in service support. ThePrincipal Design Engineer also plays a major role in shaping technology roadmaps, mentoring engineering teams, and representing the business in high-level customer, regulatory, and airworthiness discussions. This role requires flexibility for occasional travel, both within the UK and internationally. Core operational hours at our Luton site are: 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday. Job Responsibilities Act as the technical authority for transparency design across multiple programmes, ensuring design integrity, safety, and compliance with customer, regulatory, and airworthiness requirements. Lead the definition of design standards and engineering best practices for transparency systems and approve design solutions, specifications, concessions, rework schemes, and compliance documentation. Provide expert guidance on requirements management, materials selection, structural performance, optical performance, manufacturing processes and qualification methods. Represent Design function in MRBs and serve as the primary escalation point for all MRB-related queries, exercising technical authority to determine and approve the disposition of non conforming parts. Define and validate test methods and/or alternate means of compliance (analysis/similarity) as required to demonstrate design solution complies with requirements. Act as a senior technical interface with customers, suppliers, regulatory bodies, and internal stakeholders. Communicate complex technical information clearly to both technical and non technical audiences. Lead major technical reviews, gate reviews, and customer design reviews, ensuring high quality technical data and presentations. Identify, assess, and manage technical risks across programmes, proposing mitigation strategies and influencing programme direction. Support capability development within the Transparency Systems team including training, knowledge capture, and succession planning. You will contribute to the development of GKN as a 'Great Place to Work', aligned with the core principles - safe, innovative, open & honest, care & respect, and ownership. Profile description: What You'll Bring To help us make a difference, youll bring your passion and talent for what you do along with the following skills, experience, qualifications and attributes: Essential: Degree in Aerospace, Mechanical or similar Experience in Aerospace design / or Aerospace product development. Deep understanding of the full product lifecycle, design practices, manufacturing processes, and airworthiness requirements. Proven ability to lead complex engineering work packages and solve complex technical problems using evidence based, methodical approaches. Familiarity with digital engineering and model based design preferably using CATIA V5. Excellent communication skills, able to create clear, concise, and accurate technical content and present to senior stakeholders. Desirable: Expert user of CATIA V5 for complex modelling and drawing creation Chartered Engineer status (CEng) Experience working with defence customers and regulatory authorities. Experience in transparencies, composites, or specialist structures/ systems. This is a hands on role, and the work will entail a high level of collaboration with Manufacturing Engineering and Operations as part of an integrated programme team to ensure both technical and programme objectives are met. You'll have strong leadership qualities with experience mentoring and developing engineering teams. You should be adaptable in your approach to work, and be willing to understudy other team members in their areas of responsibility to ensure overall department objectives are met. As Principal Design Engineer, you will be naturally detail oriented and appreciate the need for procedural compliance to meet both regulatory requirements and maintain product safety. Your proactive nature will enable you to understand and adapt to new technology areas quickly. Your good communication skills shall enable you to confidently engage with a wide variety of internal stakeholders. You should seek to increase/deepen own technical knowledge through study, training, collaborative working and continual professional development. Note: Some GKN programmes are subject to regulatory restrictions which may impact certain nationalities. As part of the application process you will be asked to declare when applying for this role. The position requires UK National Security Vetting (UKNSV) Security clearance (SC) due to the nature and responsibilities of the work carried out. In order for us to obtain an SC you usually need to have been resident in the UK for a minimum of 5 years to current date (but we do assess each case individually). We offer: What We'll Offer Once youre on board youll get the following perks and benefits: Competitive salary dependent on experience The opportunity to earn up to 15% bonus Industry Leading Pension Scheme = well match your contributions up to 8% on a 1 : 1.5 basis Life Assurance 8 x salary 185 hours holiday + bank holidays Income protection Shopping discounts Cycle To Work Scheme Employee Assistance Programme Virtual GP Clinic for you and immediate family Free onsite parking Local gym discount Free airport parking Enhanced family friendly leave A collaborative, dynamic working environment Join us and keep the world moving click on the link below to apply A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles weve created a culture where everyone feels welcome to contribute. Its a culture that won us The Best Workplace Culture Award. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. Were also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. xrnqpay We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology. ?

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS • An achievable 20% bonus scheme - paid quarterly, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Private medical via Vitality, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual General Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Apprenticeships to gain recognised qualifications, skills and progression opportunities, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A BENCH GENERAL MANAGER YOU'LL BE, • Accountable and responsible for your entire store and the people within, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Your store will need to run smoothly on the day-to-day operations and think about long term planning, • Spotting potential and developing your team to ensure there is a strong talent pipeline, • Drive the Five Guys culture by always role modelling our values, • Creating an awesome working environment where people are happy to come to work and have fun, • Responsible for reward and recognition, • Demonstrate close attention to detailAS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer service, • Having your people's development at heartINCREDIBLE CAREERS WITH FIVE GUYS, • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office, • Five Guys isn't just a job - it can be a career!, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us

A leading trade supplier in Luton seeks a dedicated Branch Manager to lead a team and enhance customer experiences. Ideal candidates are experienced managers passionate about retail and customer service.

A leading automotive service provider in Luton is seeking a Centre Manager to lead the team towards success. Ideal candidates have strong leadership, team management abilities, and a passion for customer satisfaction.

As an Education Manager at N Family, you’ll support the Nursery Manager and lead an incredible team of expert Educators to deliver outstanding education, brilliant customer service, and a thriving team culture. In the absence of the Nursery Manager, you will step in as Manager in Charge, assuming

As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. Lead Customer Service Associates are responsible:. Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently

A leading retailer in St Albans is seeking an experienced Store Manager to oversee store operations and lead a dedicated team. Responsibilities include achieving financial KPIs, managing customer service, and developing store personnel to fulfill career aspirations.

A leading jewellery brand in Luton is seeking an Assistant Store Manager to enhance store operations, lead a team, and drive sales performance.The role involves coaching staff, delivering exceptional customer service, and managing daily operations efficiently.Candidates should have experience in ret

A leading sustainable energy company is seeking a Workshop Supervisor in St Albans to lead a team of service technicians, ensuring excellence in operations and customer satisfaction.The ideal candidate will have a technical automotive background, preferably with experience in electric vehicles, and

A leading UK retailer is seeking a Shift Leader to oversee store operations and deliver outstanding customer service. Ideal candidates will excel in communication, leadership, and team dynamics to meet diverse customer needs and uphold company values. You will coordinate a dedicated team, ensuring a

Job Description: Senior Store Manager / Operations Manager / General Manager (Retail to Property Transition) £46,000-£50,000 + 10% Bonus (after first year) + Benefits | Monday-Friday | Excellent Work-Life Balance Are you a high-performing Retail Store Manager or Area/Cluster Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading teams and running a fast-paced operation? This is a rare opportunity to take everything you've built in retail - leadership, standards, people management and commercial awareness - and apply it in a premium, service-led environment where your work-life balance genuinely improves. What's on Offer £46k-£50k basic salary (DOE) 10% annual bonus Monday-Friday, 9am-5pm Excellent benefits + supportive culture Clear progression in a fast-growing business A modern operational and service-focused environment where standards matterThe Role Think of this as running a flagship store - but without the chaos of retail hours. As the senior leader onsite, you'll take full ownership of the building, team and overall experience. You'll: Lead, coach and develop a high-performing team Drive exceptional service standards across the building Oversee day-to-day operations and performance Manage budgets, reporting and cost control Ensure compliance, H&S and operational standards are consistently met Coordinate maintenance and facilities (like managing store upkeep - just bigger scale) Build strong relationships with residents and stakeholders Create a vibrant, engaging community environmentWhat We're Looking For Current or recent Retail Store Manager / General Manager / Area Manager Experience running a fast-paced, customer-focused environment Strong leadership - you know how to build, motivate and manage teams Commercially aware with experience managing budgets/KPIs High standards, attention to detail and pride in presentation Organised, proactive and solutions-driven Looking for a long-term career move with better balanceWhy Make the Move? If you love leading people, running operations and delivering brilliant customer experiences - but want your evenings and weekends back - this is the perfect transition. Ready for Your Next Chapter? Apply now with your CV. Due to high application volumes, we may not be able to respond to every applicant

Join a Market-Leading Retailer - Assistant Manager | Hemel Hempstead | Up to £36,000 Job Title: Assistant Manager Location: Hemel Hempstead Salary: Up to £36,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £36,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performanceReady to take the next step in your retail career? Apply now and be part of our Hemel Hempstead success story. BH35190

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K + car allowance We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/officesThis is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on (phone number removed)

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,688 DOE additional earning potential through overtime We are looking for an experienced contact centre professional to step into a supervisory role within a fast-paced, high-volume call centre environment, supporting customers through inbound and outbound communications. As a Customer Service Supervisor, you’ll lead and support our Call Centre Advisors, acting as the key escalation point while ensuring service levels and quality standards are consistently met. Operating 24/7, our call centre is central to supporting customers and operational teams. Joining this newly established team within an employee‑owned business gives you the opportunity to shape our culture, implement best practice, and grow your career in a structured contact centre environment. As a Customer Service Supervisor, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑ins * Act as the main contact for customers, staff, and contractors, providing clear guidance during incidents * Log all calls and incidents accurately and produce clear, compliant reports * Follow scripts, procedures, and escalation processes, assessing urgency and escalating where needed * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, and compliance As a Customer Service Supervisor, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Able to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role

Technical Sales Engineer (Capital Equipment) North London & Home Counties £60,000 - £70,000 + Car Allowance + Bonus + Comprehensive Benefits Are you a technically minded Sales Engineer ready to make a real commercial impact? Join a market-leading organisation at the forefront of scientific instrumentation and capital equipment, trusted by customers across global manufacturing, R&D, and advanced-materials sectors. In this role, you'll take full responsibility for a thriving UK territory, building long-term customer partnerships, delivering tailored technical demonstrations, and providing innovative solutions to complex engineering challenges. You'll receive continuous product and sales training, backed by an expert applications and service team, giving you the support and structure needed to excel. With clear routes for career progression, this is an ideal opportunity for an ambitious technical-sales professional eager to move into senior commercial or technical-leadership positions. Join a globally respected company renowned for engineering excellence, customer focus, and continuous innovation offering stability, flexibility, and a collaborative culture where your contribution truly counts. This position would suit a Technical Sales Engineer with capital equipment experience looking for a new challenge within a lucrative patch. The Role Deliver engaging technical demonstrations and bespoke solutions across a wide product range. Manage the full sales process, from lead generation to deal closure. Develop and execute a strategic territory plan to drive both immediate results and sustainable growth.The Candidate Strong technical understanding with the ability to learn and communicate complex systems. Proven B2B technical-sales experience, ideally within capital equipment, laboratory, or scientific instrumentation sectors. A proactive, consultative approach with excellent communication and relationship-building skills. Reference: BBBH(phone number removed) To apply or learn more about this opportunity, click "Apply Now" or contact Patrick Simper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Senior Order Processor - Luton Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. Our client are currently looking to recruit a Senior Order Processor to join their busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset, with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm. Our clients are offering a starting salary upto £35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments.Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Customer Experience Manager Location- Hemel Hempstead Salary- Up to £42,000 Role- Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. We're hiring a Customer Experience Manager to join our team in Hemel Hempstead. The Role This position focuses on improving the overall customer journey, building strong relationships, and ensuring a high standard of service across all interactions. You'll lead on customer engagement, oversee service delivery, and use data and feedback to drive continuous improvement. Key Responsibilities Lead teams to deliver excellent customer and client experiences Manage relationships with customers and clients, ensuring expectations are met or exceeded Handle escalations, complaints, and service issues, identifying root causes and implementing long-term solutions Use data, feedback, and insights to improve services and enhance customer satisfaction Develop and refine customer journey processes to increase efficiency and consistency Support community engagement initiatives and strengthen stakeholder relationships Monitor performance through KPIs and drive ongoing improvements Lead, support, and develop team members to ensure high performance About You Experience in customer experience, resident engagement, or service delivery (ideally within social housing or similar sectors) Strong leadership and stakeholder management skills Ability to analyse data and implement service improvements Passion for delivering high-quality customer outcomes What's on Offer Competitive salary and benefits package Career development and progression opportunities Supportive and inclusive working environment If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Deployment Manager – Hemel Hempstead Salary: £37,000 – £39,000 | Hours: Full-Time, Monday to Friday 09:00 – 17:30 We are working on behalf of our client, a leading global technology company specialising in digital transformation solutions for the retail industry. They are seeking a Deployment Manager to join their UK operations team based in Hemel Hempstead. This is a fantastic opportunity to lead and coordinate multiple store deployment projects, ensuring that high-profile clients experience seamless, on-time rollouts across the UK. Role Overview As Deployment Manager, you will oversee and coordinate several client deployment plans, typically involving 50–500 sites over several months. You will act as the primary point of contact for clients, internal teams, and external partners, ensuring every installation is completed on schedule and to the highest standard. You will manage a portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve as the main point of contact for internal and external stakeholders regarding deployments. Oversee installation sign-off reports to maintain quality standards. Facilitate the smooth transition from project pilots to full operational deployment. Liaise with internal teams (finance, operations, project) to manage resources, stock forecasts, and billing. Provide regular updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven experience managing multiple client deployments or projects. Excellent written and verbal communication skills. Calm under pressure, able to reprioritise quickly when needed. Proficient in Excel for tracking, reporting, and managing schedules. Ability to work independently while supporting a team environment. Desirable Skills Advanced Excel skills (VLOOKUPs, IF statements). Experience liaising with finance teams (Purchase Orders, Invoicing, PMOs). Knowledge of IT hardware and software, including POS/EPOS systems. Experience in retail deployments or technology businesses. Comfortable working in evolving or start-up environments. If you are an organised, proactive, and client-focused professional with a passion for technology deployments, this role offers the chance to make a tangible impact on high-profile projects across the UK. Location: Hemel Hempstead | Salary: £37,000 – £39,000 | Hours: Monday – Friday, 09:00 – 17:30

We’re working in partnership with a fast-growing, nationwide property services and social housing maintenance provider to recruit a Customer Experience Manager for their South/Central region. This is an excellent opportunity to join a well-established and expanding organisation that delivers repairs, planned works, and customer-focused services to public sector and housing clients. With continued growth driven by contract wins and acquisitions, the business offers a supportive, collaborative environment with a strong emphasis on service quality and continuous improvement. The Role As Customer Experience Manager, you will take ownership of the end-to-end resident and tenant journey across the region. You’ll play a key role in analysing customer feedback and complaints data to identify trends, drive improvements, and enhance overall service delivery. Working closely with operational teams and senior stakeholders, you’ll help embed a customer-first culture and ensure high standards of communication and satisfaction across all touchpoints. Key Responsibilities of a Customer Experience Manager: Take full ownership of the resident/tenant journey, mapping key touchpoints and identifying opportunities to improve satisfaction and service consistency Analyse complaints, compliments, and feedback data to identify recurring themes, root causes, and areas of risk Lead on developing and implementing action plans to address service gaps and improve overall customer outcomes Work closely with operational teams (repairs, maintenance, scheduling, and contact centre functions) to embed practical and sustainable service improvements Monitor performance against customer experience KPIs, including satisfaction scores, complaint resolution times, and service standards Support the effective handling and resolution of complaints, ensuring responses are timely, high-quality, and aligned with regulatory expectations Provide insight and reporting to senior stakeholders on customer trends, risks, and improvement initiatives Champion a customer-first culture across the region, coaching and influencing teams to prioritise resident experience in day-to-day operations Identify opportunities to streamline processes and remove friction from the customer journey Contribute to continuous improvement initiatives, sharing best practice with the wider customer experience function Support internal audits, service reviews, and compliance requirements related to customer experience and complaints handlingAbout You Strong customer experience background within social housing (essential) Solid understanding of resident/tenant expectations and service delivery Experience managing complaints processes and using insights to drive change Comfortable working in a fully office-based role (5 days per week) Collaborative, personable communicator with a proactive approach Able to operate effectively in a fast-paced, growing environmentWhat’s on Offer: Customer Experience Manager Salary up to £42,000 Opportunity to join a growing organisation with genuine career potential Supportive and professional team cultureIf this Customer Experience Manager role is of interest please apply or contact (url removed)

Role: Kitchen and Bathroom Showroom Manager Sector: Trade / Construction Supplies Location: Luton Salary: £35,000 - £42,000 (Depending on Experience) We currently have an excellent opportunity for an experienced Kitchen and Bathroom Showroom Manager for a leading construction supplies company. The right candidate will be well versed in dealing with trade customers. You will have full responsibility of the showroom and sales. A fantastic opportunity for the successful Kitchen and Bathroom Showroom Manager to make the role there own and lead from the front. There is a high degree of autonomy in this role and it is a new showroom with a fantastic series of displays. It is a great opportunity for the right Kitchen and Bathroom Showroom manager / Kitchen Sales / Bathroom Sales / Bathroom Showroom Manager Kitchen Showroom Manager to come in and drive the sales. A proactive approach to sales and business development is critical. We need someone who isn't going to just sit and wait for the business to walk in. We need someone to get out there and grab the work. You will be part of a larger team and that is key. It is one big team and we need to find a team player. But you will be responsible for the Kitchen and Bathroom Showroom and the sales that go through the Kitchen and Bathroom Showroom. We need to find someone who will take ownership of the Kitchen and Bathroom Showroom and come into the role with the right professionalism and enthusiasm to make the role successful. Are you a Kitchen & Bathroom Showroom Manager looking for a new challenge within a very progressive organisation? Then APPLY NOW Kitchen and Bahtroom Showroom Manager Do you come from a Kitchen and Bathroom Design / Kitchen Sales / Bathroom Sales / Bathroom Showroom / Kitchen Showroom backgroundThen APPLY NOW!! We want to hear from you. High levels of customer service? Experience in designing Kitchens, Kitchen design and Kitchen showroom sales? Able to build strong relationships with both trade and retail customers? Proven sales background? Pro-Active and motivated to succeed? Friendly, confident and able to work well in a team environment?INDM

Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Hemel Hempstead. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: • Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level, • Be able to lead and motivate a diverse team fully embracing our company values, • Be focused on high customer service standards, • Have excellent verbal, written and IT communication skills, • Create an environment where colleagues can achieve their full potential, • Have to manage cost control and drive income in all areas of the business, • Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting

National Account Manager Peter's Yard - Fixed Term contract (12 months maternity cover) Lotus Natural Foods, the healthy snacking division of Lotus Bakeries and a portfolio of 5 incredible brands; BEAR, TREK, nakd. Kiddylicious and Peters Yard, all having their own distinct proposition and role within our business. We have great ambitions for all our brands, ensuring that as a business we deliver sustainable growth over the long-term. We believe that taste and quality are 100% of what underpins us as brand leaders within our categories, and what pulls us apart from our competitors. All of our brands started right here in the UK, as the first market for distribution, but over the years we can now be found across the globe, our ranges have got bigger, along with us as a business. To date we have achieved so much, but there is still plenty of room to grow further and that means we need more brilliant people, those that share an ambition for making a difference and want to join us in delivering the next chapter of growth. Fancy getting involved, then read on About the Role Peters Yard is a growing sourdough bakery business that combines Swedish tradition with British craft and natural, quality ingredients to create its hand-baked sourdough crackers. The company was founded in 2008, acquired in 2022 by Lotus Bakeries and is now listed in Waitrose, Sainsburys, Tesco, Ocado, Booths, Wholefoods and 3,000 independent farm shops and delis. The company has ambitious growth plans to expand the business and build the brand in the UK across Grocery outlets, food service and speciality stores. Peters Yard are looking for an Out-of-Home National Account manager to join their high performing team and help drive and deliver their next stage of growth. Responsible for key major multiple accounts you will report into the sales lead on the Peters Yard business. To devise & deliver exceptional business plans with key Foodservice and Specialist customers, ensuring sales of our products are maximised at key trading periods. Win new business through the channel with Wholesalers and End-users that showcase the exceptional quality and premium positioning of the Peters Yard brand and support the push-pull strategy Own and manage P&L and forecasting of assigned accounts and deliver value,volumeand GP% metrics To build unrivalled cross functional relationships with key customer contacts across buying, supply chain, category & format teams Work with the Category Manager to deliver killer insights that drive significant business benefit Deliver top class visibility and penetration through bringingPeters Yardalive in the channel (eg POS, Online) Utilise customer systems to maximise our sales including influencing availability, compliance, promotion management Reporting into Head of Sales, Peters Yard About You You will likely be an existing National Account Manager with experience of working in the Foodservice & Specialist arena and able to hit the ground running. Alongside living our values, here are the most important thingswerelooking for from you: Right-To-Work within the UK (without sponsorship) or valid visa covering the full duration of this Fixed-term contract Minimum Education to Bachelors Degree level Strong experience in the channel and what is needed to support growth. Results driven you can show examples of strong, tangible business results that you have led personally in customer Resilience and tenacity obstacles dont hold you back and you work effectively when faced with a tough buyer or tricky negotiation Analytical you are all over the data and can bring new and relevant insights on your accounts Great relationship builder you are personable and have a collaborative attitude to working with the buyer, getting the result we need for Peters Yard but in a responsible and natural manner A couple of things that are not essential but would be nice to have: A bit of a Foodie Online and Digital sales experience Team Be a team player, we all get stuck in to achieve results here atLotus Natural Foodsand we love our team to look beyond their own role, whether that be contributing to innovation workshops or building upon ideas to amplify the overall result that perhaps sit outside of your role. Culture is hugely important to us here atLotus Natural Foodsand we look to our employees to positively contribute to that. Please note this role is a full-time position at our beautiful offices in St Albans, with four days a week spent on-site. Please only proceed if this works for you. TPBN1_UKTJ

Job Title : Senior Fitness Advisor Hours : 32 hours per week Rate of Pay : £13.40 per hour Location : Luton Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT