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Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery No Information Provided - contact your Talent Acquisition Partner Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities • Support the Centre Director in overseeing the daily operations and maintaining educational standards., • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children., • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards., • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team., • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families., • Assist with administrative tasks, including scheduling, payroll, and recruitment., • Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe. We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. Read On If You Ø Have 5+ years’ experience in aviation operations, ground handling, or continuous improvement leadership roles Ø Enjoy driving operational excellence, safety, and innovation across a fast-paced network Ø Can be in our fantastic Luton head office 3 x per week The Team Join our Quality, Safety & Improvements Team, part of the central Ground Operations function. This team manages and sets the policies and procedures for safety, readiness, regulatory compliance, training, and continuous improvement in Ground Operations, supporting a safe and on-time operation. The Role As Continuous Improvement & Process Manager, you’ll lead the development and implementation of strategic and operational improvement initiatives across ground operations. You’ll focus on safety performance, turnaround efficiency, and the adoption of new tools, equipment, and working practices. Partnering closely with airports, handlers, and cross-functional teams, you’ll identify risks, remove inefficiencies, and drive measurable performance gains across the easyJet network. What You’ll Be Doing Ø Own manuals and processes within GROPS, ensuring documentation is consistent with best practice Ø Lead analysis of turnaround KPIs and design improvement projects to streamline ground time and reduce delays Ø Collaborate with Ground Ops teams and stakeholders to align with aircraft scheduling and network goals Ø Drive safety improvement plans using data from incidents, audits, and observations Ø Lead and support investigations into recurring safety issues and embed a proactive safety culture Ø Oversee ACMI wet lease operations Ø Evaluate new technologies and equipment upgrades for operational and safety impact Ø Lead testing, trialling, and rollout of new tools or working practices, ensuring effective change management Ø Work with Procurement, Airports, and Engineering on equipment strategy for sustainable ramp operations Ø Manage and develop a Continuous Improvement Specialist, providing coaching and project oversight Ø Build strong relationships with ground operations teams, partners, and suppliers Ø Represent Ground Operations in improvement forums and strategic planning sessions Ø Attend industry conferences and forums, bringing back insights and best practices to inform easyJet’s strategies Ø Maintain a portfolio of improvement initiatives with clear objectives, timelines, and ROI Ø Produce regular performance and project updates for leadership and executive stakeholders Ø Contribute to business case development for investment in equipment, systems, or resourcing What We’re Looking For Ø 5+ years’ experience in aviation operations, ground handling, or continuous improvement leadership roles Ø Deep understanding of ramp operations, aircraft turnaround processes, and safety/regulatory frameworks Ø Proven success leading improvement projects Ø Strong commercial awareness and ability to build compelling business cases Ø Excellent stakeholder engagement, influencing, and team leadership skills Ø Data-driven decision making and strong reporting/visualisation abilities (Excel, Power BI, etc.) Ø Comfortable working in a fast-paced, matrixed environment with regular travel across the network What You’ll Get In Return Ø Up to 20% maximum bonus Ø PMI Ø 7% pension contributions Ø Excellent staff travel benefits Ø 25 days of annual leave + bank holidays Ø Annual credit towards an easyJet holiday Ø Various flexible benefits and extras Practicalities This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office. Apply Please apply via the careers page. Reasonable Adjustments At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Ground Operations Primary Location United Kingdom-London-London Luton Airport Organisation Ground Operations Schedule Full-time Unposting Date 31/12/2025, 11:59:00 PM

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information • Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone., • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system., • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed., • This job posting is for applications within the following location(s): Luton / Stevenage / Leighton Buzzard

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement. What You’ll Be Doing • Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service., • Coach & Develop: Support your team with regular feedback, training, and development to help them shine., • Drive Performance: Monitor KPIs, quality, and productivity to keep standards high., • Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care., • Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently., • Live Our Values: Role-model the Arriva approach—always putting customers first., • Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation. What We’re Looking For • Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment, • A passion for delivering brilliant customer experiences, • Strong communication and interpersonal skills, • Calm, confident problem-solving abilities—even under pressure, • A flexible, organised approach and the ability to manage multiple priorities If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you. Apply today and become part of the Arriva family!

Demand & Fulfilment Lead 📍 Luton (2 days per week in office, hybrid) • Leadership role bridging demand planning and fulfilment execution, • Join a fast-scaling global consumer health brand on an ambitious growth journey My client is a high-growth, international consumer health business with an impressive track record of innovation and category leadership. Known for its science-led approach and dynamic culture, the company is expanding rapidly across the UK, EU, and global markets - and is now looking for a Demand & Fulfilment Lead to bring structure, leadership, and optimisation across its end-to-end planning function. About the role This is a newly defined position that bridges demand planning and fulfilment execution - ensuring that the company’s forecasting, stock, and customer service operations work in total alignment. You’ll lead a team of planners covering both demand and fulfilment, ensuring customer orders (including major UK retailers and global distributors) are delivered on time and in full (OTIF), supported by robust planning and process ownership. Key responsibilities: • Lead and develop a team of 3 planners across demand and fulfilment, setting clear priorities and driving accountability., • Oversee forecasting alignment with commercial teams and ensure that fulfilment plans meet customer service levels., • Own relationships with logistics partners, warehouses (UK & EU), and hauliers to ensure OTIF delivery performance., • Maintain and optimise planning systems (NetSuite, AnaPlan, SnapFulfil), ensuring data integrity and process discipline., • Track, report, and improve KPIs across stock accuracy, SLOBs, rework, and fulfilment costs., • Represent the function in the S&OP cycle, providing actionable insights to leadership., • Drive continuous improvement through process optimisation, cost reduction, and systems efficiency. Your experience ✅ Proven experience in demand or supply planning, ideally with exposure to both forecasting and fulfilment. ✅ Background in FMCG, consumer health, or supply chain-led organisations. ✅ Strong leadership capability - able to develop teams and instil a culture of accountability and improvement. ✅ Confident using ERP and planning systems (NetSuite, AnaPlan, or similar). ✅ Skilled communicator who builds cross-functional relationships and can influence at multiple levels. ✅ Hands-on, analytical, and adaptable - thrives in a growing, fast-paced business. What’s on offer 🌟 Opportunity to define and shape a key function within a scaling global brand. 🚀 Exposure to senior leadership and participation in S&OP and strategic planning forums. 🤝 Collaborative, ambitious, and people-first culture with genuine career growth.

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as this year’s Higherin Best Student Employer and a Times Top 100 Graduate Employer, we’ll offer you the freedom to explore your potential. Ready to make your move? Why join the One Year Management Placement Programme? As an Intern, you’ll play a vital role in the success of Enterprise Mobility and receive a comprehensive introduction to our Graduate Management Training Programme. You'll gain valuable, real world business experience that can set you apart when you enter the job market. From day one, we’ll invest in you. Based in one of our retail branches you’ll take on real responsibilities and gain hands-on experience across customer service, sales, marketing, finance, operations, and more - all within a supportive environment. We work hard and reward hard work You’ll be tackling the same challenges as those on our Graduate Management Training Programme, so it’s only fair you enjoy the same benefits. This is a paid position, with opportunities for promotion, performance bonuses, incentives, and employee referral rewards. Award-winning training and development Whether you’re building on existing skills or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the that first step in your career – and the one after that. Our doors are open As an Intern, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities You’ll have the chance to apply what you already know, while building a powerful set of hard and soft skills that you might not have expected. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • We accept applications for our Management Placement and Internship Programme from all undergraduate university students regardless of university attended and subjects being studied. Our assessment is based on how you perform against our competencies and will judge you on that alone., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed. This job posting is for applications within the following locations: Luton / Stevenage / Leighton Buzzard.

About Laser Clinics UK Laser Clinics UK is a leading provider of non-invasive aesthetic treatments, offering a comprehensive range of advanced skin services, cosmetic injectables, and our most sought-after treatment: laser hair removal. With state-of-the-art clinics across the UK, we pride ourselves on delivering safe, effective, and personalised treatments using medical-grade technology and adhering to industry-leading protocols. Our services include Hydrafacial, microdermabrasion, microneedling, and skin peels, among many others. Laser hair removal is at the core of what we do, and we’re proud to offer full-body treatments tailored to all genders, skin tones, and hair types. From the face and underarms to the back and intimate areas, our expert clinicians help clients feel confident in their skin at every stage of their journey. As a Clinic Manager at Laser Clinics UK, you’ll lead a passionate and high-performing team in a professional, inclusive, and client-focused environment. You’ll be responsible for overseeing day-to-day operations, driving clinic performance, ensuring exceptional client care, and supporting the ongoing development of your team. We invest in your leadership growth through continuous training, career progression opportunities, and access to cutting-edge aesthetic technology. Join us and be part of a network that values diversity, excellence, and innovation in every aspect of clinical care. About the Opportunity: As our Clinic Manager, you will be at the forefront of our Luton clinic’s success. You’ll oversee day-to-day operations while inspiring, developing, and supporting a team of passionate Beauty Therapists and clinicians. You’ll balance hands-on treatments with leadership responsibilities, driving performance, upholding clinic standards, and ensuring our clients receive world-class service and results. Working Hours & Flexibility: We offer two options for working patterns: • 5 days a week with shorter daily hours, including early or late starts. This is our preferred option. What You’ll Get: • Base salary plus highly competitive performance-based incentives, • An extra day off on your birthday!, • Free and discounted treatments for you, your family, and friends, • Extensive and continuous training by industry experts Required: • NVQ Level 3 in Beauty Therapy., • Minimum 2 years of clinic management experience, • Strong interpersonal, coaching, and organisational skills, • Passion for skincare, laser, and aesthetic treatments, • Flexibility to work late nights, weekends, and public holidays, • Experience with Candela laser technology As a Clinic Manager, you’ll play a crucial role in leading the team to deliver exceptional customer service and oversee advanced treatments, ensuring every client feels confident, cared for, and valued throughout their experience. Key Responsibilities: • Set the bar: Clearly communicate KPIs and performance standards, then support your team to achieve (and exceed) them through regular feedback and goal-setting., • Coach for growth: Mentor, guide, and empower your team - developing individual strengths and fostering a culture of excellence and accountability., • Keep things running: Manage team rosters and staffing levels to ensure consistent coverage and a great client experience every day., • Own the details: Follow and uphold all clinic processes around payroll, stock management, and inventory control- keeping everything organised and on track., • Drive excellence: Oversee daily clinic operations, ensure compliance, and take the lead on essential checks and maintenance to keep the clinic at its best. If you're a passionate leader with a love for skincare and a drive to build a high-performing team, apply today and start your next exciting chapter with Laser Clinics Luton!

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment. Key Responsibilities: • Lead by example to foster a customer-centric culture., • Drive sales performance and maintain high service standards., • Manage daily store operations, including compliance with health and safety and retail standards., • Schedule and manage labor effectively., • Provide on-the-spot coaching to enhance team performance and customer experience., • A year of managerial experience in a retail sales environment., • Proven track record in coaching and managing colleagues., • Strong understanding of compliance and operational standards., • Ability to meet sales targets and deliver excellent customer metrics., • Commercial acumen and awareness of industry trends., • Excellent verbal and written communication skills., • 6 weeks of annual leave., • Quarterly performance bonuses., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and more., • Family & Friends Discount Events., • Opportunities for financial planning support through Wagestream., • Access to GP services 24/7., • Share save scheme with a 20% discount on shares., • Health Cash Plan for well-being services and healthcare costs. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Greenspaces and Projects Manager Up to £54k Around half an hour by train from the centre of London, Dacorum occupies an enviable location just outside the M25 and is home to the towns of Hemel Hempstead (where our offices are based), Berkhamsted and Tring. An active and green place, Dacorum is a buzzing centre of business, enterprise and ambition. We re designing our services around customers, ensuring our teams have the right skills and behaviours to excel, and we ve developed new ways of working which support flexible and hybrid working. Our Neighbourhood Delivery Service plays a vital role in enhancing quality of life in our borough and is at the heart of our services to residents. We now have an opportunity for someone with proven experience in delivering high profile, frontline services to take on a leadership role within the team. It's a fantastic opportunity to take on a varied management role. You will lead the teams that manage trees and woodland and lead on Dacorum s parks and open spaces development. You will play a pivotal part in in the delivery and development of Suitable Alternative Nature Greenspace (SANG) sites within the borough. Other key priorities include leading the implementation of the Council s new Parking Solutions Policy, capital programme and stepping up to be the Council lead and champion for biodiversity and Nature Recovery. You will also have the opportunity to take the lead on our Future Neighbourhoods initiative, an engagement project for communities that was initiated to improve the environment for residents living and businesses operating in our neighbourhoods. We are prepared to do things differently in Dacorum and you will work with colleagues across the service and the wider organisation to bring about service improvements, harnessing the potential of efficiencies, new models of delivery and implementing solutions to improve the customer experience. People and team leadership skills, working across different services, will be key to success in this role, along with experience of site management. It s important that you are accustomed to working closely with internal and external stakeholders and project / programme management skills will be an important attribute. It s a fantastic time to join the team at Dacorum Borough Council and shape a cleaner, greener and safer place for our residents and stakeholders. We re looking for candidates who will bring proven expertise and capabilities in their own professional area, but who also offer the wider strategic perspective and leadership skills to shape a progressive, collaborative and effective organisational culture, with a focus on customer service and service improvement. You ll bring a creative, enthusiastic and open-minded approach to how we work across the Council and with our partners, to bring about the best outcomes for our residents and service users. Visit to find out more or contact Steve Guest at Solace in Business on for a confidential discussion. Closing date: 15th December Applicants must have a driving licence that is valid in the UK. A Basic check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. We are an equal opportunities employer. Candidates with a disability who meet the essential criteria will be interviewed. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES

About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role Are you ready to take the lead on high-value, complex claims and make a real difference? We're looking for a seasoned professional to manage a portfolio of large loss cases, delivering fair outcomes and exceptional service to our customers. In this pivotal role, you'll provide expert technical guidance, ensuring consistency, control, and continuous improvement in line with our policies and procedures. Key responsibilities • To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward, • Work with our trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant, • To deal with all aspects of end-to-end claims handling, • To keep up to date with good claims practice and champion this throughout the team and wider claims function, • To act within set handling authorities as defined by the Claims Authorities Matrix, • Act as a point of reference to guide, mentor and advise others to ensure the sharing of knowledge and best practice, • Experience of communicating and presenting highly complex information to internal and external stakeholders, • The ability to drive excellent team working including collaboration within and across teams to achieve shared company objectives and values, • Develop and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and keep legal costs down, • Deliver and contribute to the MIB’s 5 year Strategy “Accelerate to Zero”, • Conduct internal and external audits Use knowledge from audits to contribute to and deliver technical and process improvement initiatives to continually build operational and technical capability, • Challenges self and others to rise to challenges and perform to the best of their abilities, • Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans, • Deliver short term /one off projects and activities as required by and to the standards and outcomes agreed with line manager, • Proven experience of handling significant personal injury claims valued in excess of £500k, • Understanding of insurance indemnity principles, • Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes, • Strong investigative and negotiation skills, • The ability to process data quickly and make risk based decisions within the authorities provided, • Proven analytical and systematic thinking skills, • The ability to manage complex stakeholders and partnering relationships, • Strong customer focus and ability to work to deadlines and agreed SLA’s, • Has a questioning attitude, • Is self-organised and has time management skills to meet deadlines, • To be able to use a claims case management system as well as Microsoft based products, • An unquestionable understanding of motor insurance and claims principles in general, • Understanding of the Civil Procedure Rules and MIB stance on litigation, • Understanding of settling claims using periodic payments, • Educated to degree level or equivalent experience, • Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. This should include:, • Uninsured Drivers Agreement and/or, • Untraced Drivers Agreement and /or, • Internal Regulations/EC Directives, • The Road Traffic Act IT kit supplied to you £320 (before tax) start up allowance Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 27 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club 24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. All the details As a Team Manager in Food, you’ll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It’s a frontline leadership position in one of the most competitive retailers in UK. You’ll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you’ll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Purpose • Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability, • Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers, • Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region, • Ensure colleagues understand and are motivated to deliver their part, • Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand, • Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s, • Supports the delivery and embedding of the business transformation plan and change initiatives for their area, • Delivers great standards and service by setting clear expectations with store colleagues, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well, • Deliver brilliant basics through the team, • Seeks customer feedback and takes action to deliver improvement, • Uses data and insight to improve customer instore experience, improve the operation and drive performance, • Support the delivery of Plan A, • Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success, • Recruit for the team, ensuring new starters have a brilliant onboarding experience, • Deliver all line management activities in line with company process and policy, • Build an active working partnership with BIG, provide feedback and support the development of BIG reps, • Deliver operational excellence to maximise product availability, minimise stock and cash loss, • Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly, • Maintain a safe and legal store environment, • Ability to lead a team to deliver excellent customer service and KPI’s across the store, • Create the right culture, role modelling new digital ways of working and leadership behaviours, • Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems, • Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit, • Good working knowledge of VM principles, • Good level of digital capability and an understanding and use of all systems, • Good knowledge of the legal requirements across their area of accountability and the store, • Knowledge of our people policies and managing performance within a team, • The ability to have difficult conversations with effective resolutions with colleagues, • Good communicator and listener who will inspire, share their knowledge and best practices with others, • Ability to plan and review across the week and the month, • Ability to deliver under pressure demonstrating resilience, • Ability to build and maintain relationships with key stakeholders across the store and region, • Successfully embeds change for lasting commercial impact and results, • Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting, • Takes ownership and accountability for the success of their team, • Spends time coaching colleagues to accelerate performance and personal growth, • Recognises high performance and supports poor performers to improve, • Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are, • Uses customer feedback and market trends to guide teams work, • Helps teams understand information and business messages by actively seeking out opinions and asking questions, • Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues, • Customers, • Colleagues, • Store Leadership, • Regional Leadership We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-AO1

Job Title : FM Contracts Manager, St Albans, Permanent Reference: 468 Summary of the FM Contracts Manager role: Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance.You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs.The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills.This is an opportunity to shape contract success and deliver outstanding customer service.FM Contracts Manager Deliverables / Outcomes (include but are not limited to): Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded.Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects.Optimise staffing structures across contracts to balance cost efficiency with service excellence.Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively.Ensure full compliance with client and company Health & Safety policies and procedures.Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation.Prepare and present monthly contract performance reports to clients.Support contract mobilisation as required.Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met.Introduce innovative solutions to maximise additional works and support clients environmental objectives.Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives.Skills, Experience & Qualifications Needed: Minimum 5 years experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services.Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement.IOSH or NEBOSH qualified (or equivalent Health & Safety certification).Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act.Practical experience in recruitment, team development, and line management.Analytical mindset with vision and commitment to service innovation.Excellent leadership and people management skills, with a strong focus on customer service.Location: St Albans, on-site Travel: Frequent travel between designated operational sites is required as part of this role.Applicants must hold a valid drivers license. xjlbheb Start date: Immediate Duration: Permanent Salary: Package up to £70,000 per annum (depending on experience) Company Benefits: Private Healthcare (BUPA) Life Insurance Pension Scheme 23 days annual leave plus Bank Holidays Additional Time Off a day off for your birthday and an extra day for Mental Health Awareness Application Deadline: Open until filled early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.Applicants must have full and ongoing right to work in the UK.We do not offer visa sponsorship or accept candidates requiring future visa support d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Typ

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A leading restaurant group in the UK is looking for an experienced Restaurant Manager to oversee operations and lead a dynamic team. In this full-time role, you will engage with guests and team members, ensuring a high-energy environment and exceptional service.

A leading green-tech firm based in Greater London is seeking a VP of Customer Service to lead a dynamic team. Ideal candidates will have prior leadership experience in customer service within a high-growth technology environment, and a passion for clean energy is a significant advantage. In this rol