Customer Service jobs in HarpendenCrear alertas

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportu

✈️ Join Our Award-Winning Cabin Crew Team in London Luton! Are you looking for a job that’s anything but ordinary? Dream of working while traveling, meeting new people, and being part of a dynamic, growing team? Your journey starts here — Wizz Air is hiring Cabin Crew members in London Luton! Why Choose Wizz Air? We fly to 200+ destinations across 50+ countries, and we’re still growing! Our Cabin Crew team is based in more than 40 cities across 14 countries, offering a truly international and vibrant work environment. What You'll Be Doing: • Ensure passenger safety and deliver exceptional in-flight service, • Handle onboard sales and cash management, • Represent Wizz Air with warmth, energy, and professionalism, • Embody our core values: Dedication, Inclusivity, Positivity, and Integrity, • Get paid and contracted from day one of training What We’re Looking For: • 18+ years old, • Minimum high school education or equivalent, • Fluent in spoken and written English, • Valid passport (with at least 6 months validity), • Right to live and work in the UK (British Passport, Visa, Pre-/Settlement Status), • Able to swim and reach 210 cm on tiptoes, • No visible tattoos or piercings when in uniform, • Willing to live or relocate within 90 minutes of Luton What We Offer: • Competitive salary and benefits, • Free Cabin Crew training, • Paid holidays, social security & work insurance, • Free and discounted flights, • Career development in one of Europe’s fastest-growing airlines, • Flexible or fixed rosters (5 days on / 3 days off), • No layovers – enjoy work-life balance at home, • Fun team events and opportunities to work across bases or on special/VIP flights 📍 Recruitment Day – What to Know: • Come dressed in business attire, • Bring your passport and (if applicable) Visa/Settlement Share Code, • Bring a printed English CV with photo, • Be punctual and ready for a full-day selection process Ready to take off with us? Apply now and start your sky-high career at Wizz Air! #WizzAir #CabinCrew #FlightAttendant #AviationJobs #LondonLuton #JoinTheCrew

Our client, an on-line ordering business is looking to recruit a Customer Service Team Leader.Supervise and support a team of colleagues, ensuring adherence to schedules and performance targets.Track KPIs such as call handling time, average call time, call abandonment and customer satisfaction score

We are looking for Customer Services Administrator for our client based in Luton Reporting to: Operations Manager Salary: £25,000 – £30,000 per year Main tasks and responsibilities of the role: * Processing customer orders to the SOS Inventory system * Raising and sending di

No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed). These are approximate numbers for Grade II (Economy Class). Fluency in written and spoken English (ability to speak another language is an advantage).

Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance.

Technical Account Management Team Engineer (3rd Line & Projects)/ Bedford / £35,000 to £38,000 per annum + Benefits. You will work closely with the Team Lead to ensure our clients' infrastructure is aligned with best practices and modern standards. Join one of the UKs fastest-growing Managed S

Field Support Executive South East & London (Field-Based) | £32,888 + London Weighting (£3,600 where applicable) Monday-Friday, Flexible Hours Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on

SAP Account Manager - Permanent Desk Are you looking to take your first step into Corporate Sales in the fast paced staffing industry, with a chance to earn uncapped commission? This could be the best first step (recent grads) or next step (someone with a drive to succeed) you will take... Linksap is a specialist IT recruitment business operating within the international SAP ecosystem. Since our inception in 2015, we have grown to 40 employees and successfully placed over 3,000 consultants with 300+ clients across Europe, the Americas, and MENA. With 2–3 new placements made daily across our contract and permanent divisions, we are recognised as a leading SAP recruitment partner. In 2024, after reaching £40m revenue, Linksap was acquired by Oxford Global Resources, creating new opportunities for our people to grow alongside a highly successful global organisation. The Opportunity: Due to continued growth and increasing demand across our international client base, we are looking to hire ambitious SAP Account Managers for our Permanent SAP Staffing Division. This is a 180 role with a focus on business development and account management, offering genuine ownership, autonomy, and the chance to build long-term relationships with clients across a highly lucrative global market. Our permanent recruitment team is a smaller, high-growth practice within a highly established SAP recruitment business. Already fully operational with an established client pool, you would step into a warm desk with high potential clients and have the support of a dedicated team of recruiters focused on delivering candidates. The permanent division has been identified as a strategic investment area, with a refreshed approach and significant potential to scale through Linksap’s existing client relationships. Key Responsibilities: • Build and nurture long-term client relationships, acting as a trusted recruitment partner., • Proactively generate new business opportunities and grow existing client accounts., • Engage with major organisations to qualify their permanent staffing requirements and manage them effectively in close collaboration with our specialist candidate resourcing team., • Own the client-facing recruitment process from CV submission through to offer management., • Negotiate commercial terms alongside senior leadership and business support teams., • Build a strong understanding of client organisations, hiring strategies, and the wider SAP talent market. Your Skillset: A background in recruitment, B2B sales, account management or in another client-facing commercial environment would be an advantage; however we are open to candidates from a variety of backgrounds and do not require previous recruitment experience. What matters most is attitude, drive, and the willingness to develop new skills. You are likely to be successful if you: • Are highly motivated by performance, progression, and earning potential., • Enjoy building long-term professional relationships., • Take ownership of outcomes and have a strong sense of accountability., • Thrive in an entrepreneurial environment that rewards initiative and commitment., • Are resilient, organised, and comfortable working in a fast-paced, performance-driven environment., • Are coachable and keen to develop a career within a proven recruitment framework., • Excellent verbal and written communication skills are a must, as is a decent standard of computer literacy (Outlook, Word, Excel, and ability to learn a new CRM system). Package and Benefits: • Competitive base salary plus a highly rewarding, uncapped commission scheme., • Potential for quarterly base salary increases through our ‘Performing Quarter’ scheme, rewarding consistent target achievement., • Private health insurance and company laptop., • Regular incentives, team events, annual Christmas party, and sales prizes that reward high achievers., • Yearly ‘President’s Club’ trip - previous destinations were Barcelona, Dubai, Berlin, Madrid, Ibiza, Valencia, Miami, and Mexico. Why Join Linksap? • A tested and proven training and development framework, with structured 1-to-1 coaching from senior leadership to support long-term success., • Be part of an established business with a strong reputation, established client relationships, and a proven delivery record., • Exposure to a true global leader through our parent company (Oxford Global Resources) with decades of experience and a true industry-expert senior leadership., • Genuine ownership and autonomy, with contributions clearly recognised and rewarded., • Work alongside high-achievers, including multiple £1m billers and an expert team with over 150 years of combined SAP recruitment experience., • Modern 4,000 sq. ft. office with onsite parking, break-out areas, a pool table, and onsite gym & restaurant facilities., • Mature and well-organised CRM system and a modern tech-stack to facilitate success., • Strong record of internal promotion and progression with clear growth pathways as the permanent recruitment division continues to scale. Other Details: • Smart-casual dress code., • In-office work based in our Hemel Hempstead HQ (hybrid working is an option for proven colleagues)., • Applicants must have the right to work in the UK. If you’re looking to develop a long-term career in recruitment within a supportive, high-performance environment, we’d welcome your application.

This is an On-Site role in our St Albans, UK location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO’s expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: • Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service., • Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction., • Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers., • Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer., • Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team., • Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience., • Brand Representation: Uphold the company’s values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: • 2+ years of customer service experience, • Experience with Zendesk and Shopify is REQUIRED., • High school diploma or equivalent, • Fluency in English, • Strong communication skills, both verbal and written., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Proficient in using customer service software and Microsoft Office Suite., • Passion for sports and a good understanding of our product offerings is a plus., • Must be able to pass a background check., • Flexibility to work various shifts, including weekends and holidays., • Show up for work!, • Come on time and be committed to be your best. What We Offer: • Competitive salary and benefits package., • Opportunity to work in a vibrant, sports-focused environment., • Climate Controlled office setting., • Career growth and development opportunities., • Employee discounts on our products., • A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Complaints Handler - Resolve, Influence and Make an Impact! Location: Hemel Hempstead (Hybrid), salary approx. £31,000 Are you a natural problem‑solver with a passion for fairness, communication and helping people reach positive outcomes? Do you thrive in a fast-paced environment where every day brings something different? If so, this could be the perfect next step in your career. We’re looking for a proactive, curious and resilient Complaints Handler to join a high-performing team supporting multiple schemes. This is a role where you’ll think on your feet, confidently make decisions and directly influence how disputes are resolved. In this position, your judgement matters. Your communication makes a difference. And your work ensures parties get fair, timely resolutions. What You’ll Be Doing No two days are ever the same and that’s what makes this role so rewarding. You will: • Take the lead in reviewing and progressing deposit disputes across various schemes, all within set timelines, • Spot opportunities for early resolution, helping tenants, landlords and agents reach agreements without the need for formal adjudication, • Engage directly with both parties, mediating conversations and preparing settlement agreements when they reach common ground, • Process settlement payments with total accuracy, ensuring all details are correct, • Manage your own caseload independently, juggling multiple active cases and prioritising effectively, • Request and review information, guiding parties through next steps and ensuring all cases move through the process efficiently, • Maintain impeccable records, capturing clear notes and case histories, • Handle queries from internal colleagues and external customers, • Draft non-standard adjudication decisions and oversee accurate payments following those decisions, • Identify special circumstances, such as bankruptcy or court action and follow the correct processes, • Monitor 'on hold' cases, ensuring nothing falls through the cracks, • Stay on top of correspondence, responding to emails promptly and professionally What You’ll Bring to the Team To excel here, you’ll need to be someone who: • Can confidently handle large volumes of digital information, • Is strong in data analysis and comfortable navigating MS Office, especially Excel, • Communicates brilliantly - both in writing and over the phone, • Has a calm, supportive approach when dealing with people in dispute, • Delivers excellent customer service, • Can apply legislation and Scheme Rules with accuracy and confidence, • Thrives when working toward daily targets and time-sensitive deadlines Where You’ll Be Working The team is based in Hemel Hempstead and you’ll enjoy a hybrid working model, giving you the flexibility to balance office collaboration with focused work from home. If you’re looking for a role where your decisions matter, where you’ll help people navigate challenging situations and where every day keeps you thinking, this is your chance to join a team that truly values your contribution.

We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead.

This is an exciting time to join us, as Optoma Europe drives growth in the UK.This role is critical to driving development and growth within the UK region.You will work closely with the Regional Head to execute a channel-focused growth strategy, managing and strengthening our partner community.Accel

As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter.

Key Responsibilities of the Technical Account Management Team Lead Role:. Technical Account Management Team Lead. Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits.

They work with well-known brands across both B2C and B2B, delivering projects of all sizesincluding international campaignsto help bring marketing plans to life in creative and practical ways.

Customer Services Team Leader Our client, an on-line ordering business is looking to recruit a Customer Service Team Leader Hours: Monday - Friday 9-5pm. Strong leadership and people management skills. Supervise and support a team of colleagues, ensuring adherence to schedules and performance targ

South East & London (Field-Based) | £32,888 + London Weighting (£3,600 where applicable).Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground.We're supporting Karcher with the hire of a.This is not

As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt

A consulting firm in St Albans is seeking a Semi-Senior Accountant to manage client portfolios, provide proactive business insights, and prepare financial statements including VAT returns and tax filings.Ideal candidates will have 2-3 years of experience in a practice and be part-qualified (ACA/ACCA

Contract: Permanent, Full Time, 4 days on, 2 days off shift pattern.CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.In order to be irreplaceable, one must always be different” stated company foun

Salary is circa £30,000 FTE, pro-rata for part-time hours, with flexibility for experience. A local recruitment agency in Hemel Hempstead seeks a part-time Accountancy Practice Administrator.

A leading hygiene solutions provider is seeking an Account Manager to manage a portfolio across England. The role focuses on improving hygiene outcomes by collaborating with both NHS Trusts and private sector partners.

Account Manager - Luton Airport page is loaded## Account Manager - Luton Airportlocations: Luton Airporttime type: Full timeposted on: Posted Todayjob requisition id: JOBREQ00108307Account ManagerLocation: Luton AirportContract: **Permanent, Full Time, 4 days on, 2 days off shift

Are you ready to take your sales career to the next level? We're seeking a dynamic Account Manager to join our thriving Sales team! If you have a passion for building relationships and driving sales, this is the opportunity for you!. Familiarity with CRM systems, SAP, and proficient in MS Office Sui

A leading automotive marketplace is seeking Account Managers to join their Leasing team in Hemel Hempstead.You will engage with customers, qualifying their leasing needs and guiding them through the leasing process while focusing on KPIs.This role provides a salary of £35,000–£45,000, alongside

A leading health retailer in Luton is seeking a passionate Retail Assistant to guide customers on their wellness journeys.

At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. About the Global Data Centers division of NTT DATA. Account Manager / Business Development AI (m/f/d).

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence secto

A leading building materials supplier in Hemel Hempstead is seeking a customer service-oriented professional for a key supervisory role.You will deliver outstanding service, handle requests, provide product information, and ensure efficient product movement.The suitable candidate should possess supe

A leading medical technology company is seeking an Account Manager for the Coronary Therapies portfolio across Central and West London.The role entails managing the end-to-end sales process, developing strategic account plans, and building relationships with clinical stakeholders.Ideal candidates ha

A leading recruitment agency is seeking a dynamic Account Manager to join their Sales team in St Albans.

In this role you will engage with customers to understand and qualify their leasing requirements, guiding them through our leasing process and working towards KPIs. We are looking for Account Managers to join our Leasing team based in the Hemel Hempstead office.

The position requires excellent organizational and communication skills, and familiarity with health & safety regulations. A leading technology solutions provider is seeking a Datacentre Manager in Luton, UK. The ideal candidate will have a bachelor's degree in IT, proven experience in managing data

A luxury fashion house in Luton Airport is looking for an experienced Account Manager.This role includes leading a team to create memorable client experiences, managing retail operations, and developing business initiatives aligned with brand strategy.The successful candidate will have strong leader

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Complaints Handler - Resolve, Influence and Make an Impact! Location: Hemel Hempstead (Hybrid), salary approx. £31,000 Are you a natural problem‑solver with a passion for fairness, communication and helping people reach positive outcomes? Do you thrive in a fast-paced environment where every day brings something different? If so, this could be the perfect next step in your career. We're looking for a proactive, curious and resilient Complaints Handler to join a high-performing team supporting multiple schemes. This is a role where you'll think on your feet, confidently make decisions and directly influence how disputes are resolved. In this position, your judgement matters. Your communication makes a difference. And your work ensures parties get fair, timely resolutions. What You'll Be Doing No two days are ever the same and that's what makes this role so rewarding. You will: Take the lead in reviewing and progressing deposit disputes across various schemes, all within set timelines Spot opportunities for early resolution, helping tenants, landlords and agents reach agreements without the need for formal adjudication Engage directly with both parties, mediating conversations and preparing settlement agreements when they reach common ground Process settlement payments with total accuracy, ensuring all details are correct Manage your own caseload independently, juggling multiple active cases and prioritising effectively Request and review information, guiding parties through next steps and ensuring all cases move through the process efficiently Maintain impeccable records, capturing clear notes and case histories Handle queries from internal colleagues and external customers Draft non-standard adjudication decisions and oversee accurate payments following those decisions Identify special circumstances, such as bankruptcy or court action and follow the correct processes Monitor 'on hold' cases, ensuring nothing falls through the cracks Stay on top of correspondence, responding to emails promptly and professionally What You'll Bring to the Team To excel here, you'll need to be someone who: Can confidently handle large volumes of digital information Is strong in data analysis and comfortable navigating MS Office, especially Excel Communicates brilliantly - both in writing and over the phone Has a calm, supportive approach when dealing with people in dispute Delivers excellent customer service Can apply legislation and Scheme Rules with accuracy and confidence Thrives when working toward daily targets and time-sensitive deadlines Where You'll Be Working The team is based in Hemel Hempstead and you'll enjoy a hybrid working model, giving you the flexibility to balance office collaboration with focused work from home. If you're looking for a role where your decisions matter, where you'll help people navigate challenging situations and where every day keeps you thinking, this is your chance to join a team that truly values your contribution. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Job Title: Online Customer Service Advisor - Part Time Location: Biggleswade Hours: Saturday to Monday, 9.00am till 5.00pm (22.5 hours per week) Salary: £12.45 Per Hour (rises after taken on Permanently) Basis: Temporary to Permanent Are you a driven individual with previous experience in Customer Services looking for a new role? This is a fantastic opportunity to join the team of a well-established business as an Online Customer Services Advisor. As an Online Customer Services Advisor, you will be using your own initiative in a fast-paced environment to deliver high quality customer service. From processing customers' orders to delivering inbound and outbound calls to customers, you will be responsible for ensuring that high levels of customer satisfaction are maintained. Responsibilities of an Online Customer Service Advisor: Liaising internally between departments and stores Conversing with customers via email, online chat and telephone Assisting customers when using the company website Processing both customers' website placed orders and internal store placed orders Providing general office support Actioning inbound and outbound calls to customers Skills required as an Online Customer Service Advisor: Computer Literate (Full training will be provided on in-house systems) Strong work ethic and ability to use own initiative A background in customer services, involving customer telephone and email experience, is preferred Team Player A positive and friendly attitude, alongside an enthusiastic approach to customer service Must be open and available to working weekends Perks of working of working on a Temp to Perm basis: Opportunity to join a thriving business 24/7 support (during the Temping period) Weekly pay (during the Temping period) Tax relief on Travel scheme (during the Temping period) Rewards and Discounts Please Apply Within

We are looking for a passionate customer service administrator to join our client's well-established company based on the outskirts of St Albans. This is a highly regarded international innovative organisation. The company culture is inclusive and supportive, based on ethical values and one of the reasons people stay for many years! This is a fantastic opportunity for a candidate with retail and customer facing experience to work in a busy office-based customer service role, you will be liaising with customers face to face when they visit the showroom as well as processing administration. What’s in it for you? • Salary: Up to £30k depending on experience, • Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, • 1 day working from home after probation, • Pension, • Growing and progressive environment, • Busy and interesting role, • Excellent opportunity to develop within a busy company Key Responsibilities • Providing effective customer service over the phone and face to face, • Hosting customers who visit the showroom, • Effective handling of circa 60-80 customer calls/emails daily, • Assisting customers with order requirements, raising orders, and updating customers on order status, • Supporting new business and creating new accounts, • Handling invoice/collection queries, • Managing quality and return queries, • All pre and post sales enquiries, • Customer complaint handling, • Advising customers of any stock delays or any impact on customer experience What they are looking for • Minimum 2 years customer service experience, • Retail (customer facing) experience will be considered, • Proficiency in MS Word and Excel, • Excellent verbal and written communication skills, • Numerate, • Drives for results and positive outcome, • Pays close attention to detail, and accuracy, • Proactive, with ability to multi-task and manage time effectively, • Previous experience using SAP is desirable, • A car driver is preferred due to office location Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

Are you Degree educated? Do you have previous experience within a Sales Support/Customer Service environment? Think Specialist Recruitment are delighted to be working with a fantastic business based within a Central location in St Albans. This is an exciting opportunity to join a leading and growing organisation, working within a friendly and driven team who are at an exciting point of growth. To be considered, candidates must be Degree educated with previous experience within an office environment. The working set up is 4 days within the office and 1 from home, so candidates must be within a commutable distance to St Albans. Monday - Friday with some flexibility to work between the hours of 8am - 5:30pm with the core hours being 9:30am-4:30pm. Great salary with discretionary bonus, 26 days annual leave plus Bupa after probation Free breakfast within the office. Some of the duties will include: Processing sales orders received via email Providing a high level of customer service Resolving sales order queries, escalating where necessary Maintaining close working relationships with internal teams to ensure stock availability to fulfil sales orders Advising account managers of any shortages Reviewing the operational performance on Vendor Central for Amazon Setting up new accounts on SAP Raising credit notes against customer claims and export documentation Participating in weekly team meetings The suitable candidate: Degree educated Previous experience within an office based customer facing position Analytical and numerical skills Good attention to detail Strong communication skills both written and verbal Be a great team player Good IT skills including Excel Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

A well-respected and well-established company based in St Albans are looking for a Helpdesk Administrator to join their friendly and close-knit team. This is a busy and fast paced position that offers great training and progression opportunities! What’s in it for you? • Salary: Up to £28k depending on experience, reviewed after 6 months, • Hours: Monday to Friday 8:30am-5:30pm, • Great training and progression opportunities, • 20 days annual leave plus bank holidays, • Free parking, • Social outings! Key responsibilities: • First point of contact for incoming calls and services requests received by telephone and email., • Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA., • Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements., • Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand., • Attend training and Health and Safety courses from time to time as directed by the Contracts Manager What the client are looking for: • Good planning and organisational skills and the ability to prioritise own workload efficiently., • Happy working in a fast-paced environment, • Excellent telephone manner, • Strong communication skills, • Working knowledge of MS Office including Excel and Outlook Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

Job Title: Junior Sales Representative - Healthcare Location: Remote Based Role with travel required in car. (expenses payable) Pay: £16 - £17 per hour Duration: Temporary ongoing (opportunity for perm) Hours: 8am-4pm, 37.5 hr week. We're looking for a proactive and confident individual, with experience in healthcare (especially in primary care) who is eager to grow within sales and business development. Are you ready to kick-start your career in sales? Join us as a Sales Development Representative and make a real impact. Responsibilities: Your responsibilities will include: Conducting cold calls and following up via email to qualify new opportunities and build a strong sales pipeline. Travelling to GP practises to deliver marketing materials, introduce services, and support engagement-your friendly face will be key Identifying and assessing suitable host sites for new and existing contracts Initiating contact with potential clients and supporting the acquisition of new GP partners Building and nurturing trusted, long-term relationships with clients-this is where your people skills come into play Understanding client needs and proactively identifying additional opportunities within your portfolio Providing excellent customer service and ensuring client expectations are met and exceeded Liaising effectively with internal teams to support seamless service delivery-collaboration is key Recommending improvements to tools, processes, and account management workflows to enhance efficiency About You: You'll thrive in this role if you have: Entry-level experience or a keen interest in sales, business development, or account management. Experience within the healthcare sector-especially Primary Care-is highly desirable. Strong communication skills with excellent interpersonal and relationship-building abilities An organised, proactive, and solutions-focused mindset The ability to work independently, manage your own time, and stay motivated Proficiency in Microsoft Office and confidence in managing client data A full, clean driving licence and access to a car-essential for those GP practise visits! Why Join Us? This temporary position offers a fantastic opportunity to gain valuable experience in the sales and healthcare field while working with a dynamic team. If you're enthusiastic, cheerful, and ready to make a difference, we want to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our St Albans based client is looking for a Customer Service/Helpdesk Coordinator to join their growing team who specialise in maintenance. Your role is to manage incoming reactive maintenance calls on various contracts raising, allocating, reviewing, reworking and signing off. You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Manage daily emails responding to enquiries. Provide a friendly and professional point of contact. Completing administration tasks. The ideal candidate will have scheduled engineers, knowledge of maintenance issues would be an advantage and have exceptional customer service skills and attention to detail. In addition you will have excellent IT ability and have experience of using a CRM system. In return the company offer a salary of £28000pa and a fun team based environment. Apply now to avoid disappointment

Murphy is recruiting for a Hire Coordinator to work with Murphy Plant at our Hemel Hempstead Plant. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collection of crawler cranes. Our broad range of equipment also includes specialist assets for ground engineering, pipeline testing, tunnelling, rail and more. You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! A day in the life of a Murphy Hire Coordinator Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires. Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved Provide high quality customer service in all communications with internal and external clients. Maintain accurate paper and computer-based records. Produce correspondence, documents and presentations to specification using a variety of media. Maintain established paper and computer-based filing systems. Conduct financial duties, for example, processing invoices or tracking costs. Work in accordance with established processes and provide feedback on their effectiveness. Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions. Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. Still interested, does this sound like you? Experience in a Hire Desk role would be desirable Experience using Syrinx is preferred Previous experience working in an office environment with some experience working in a customer facing role Extensive experience working through telephone communications with a clear and concise phone manner. Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint Previous experience in plant would be beneficial but not essential Previous experience managing and processing invoices would be beneficial

Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - £27,000 - £30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Sales Order Processor An ambitious dynamic and sustainable company who are based minutes from the town centre are looking for a Sales Order Processor. They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an exciting opportunity to be part of a rapidly growing, ambitious company. What’s in it for you * Salary: depending on experience * Hours: Monday to Friday, Flexible - 8am-4pm/8.30am-4.30pm/9am-5pm/9.30am-5.30pm * Bonus scheme * Breakfast, snacks, and great coffee! * 26 days holiday which rises with length of service * Bupa after 3 months * Pension Key responsibilities: * Processing sales orders received and providing excellent customer service * Resolving all sales order queries, liaising with our customers to resolve any issues, escalating when necessary to your line manager. * Advising the sales account managers of customer shortages. * Maintaining a close relationships with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level targets. * Ensuring that all orders are routed and outbound deliveries are transmitted to 3PL for despatch * Monitoring and fixing SAP idoc errors on a daily basis. * Participating and contributing to weekly team meetings * Advising the sales account managers of customer shortages * Reviewing the operational performance on Vendor Central for Amazon * Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SA * Investigating and raising credit notes against customer claims. * Contributing ideas for profit improvement, cost reduction, system and process improvement * Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship-To records and other Customer Master Data in SAP * Raising export documentation as necessary What they are looking for: * At least 2 years+ order processing/ sales support/ sales administration experience * Educated to Degree level * Maintaining a professional and constructive relationship with customers * Numerical * Analytical * People influencing * Strong written and verbal communication skills * Intermediate IT skills including Excel * SAP experience would be advantageous Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive, only shortlisted applicants will be contacted

Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services / HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period of sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption. You will be responsible for transforming operational workflows, leveraging automation to ensure the business can scale efficiently without compromising the quality of service. The Role As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Operational Optimisation: Lead the "Operational Health Score," driving improvements in Turn Around Times (TAT) and process efficiency through data-driven insights. Digital Transformation: Act as the bridge between operations and technology, identifying opportunities for RPA and AI implementation to unlock smarter, more scalable ways of working. Strategic Resource Planning: Align operational capacity with commercial demand, managing resource planning and budget drivers to optimise margins and performance. Cultural Architecture: Foster a high-performance environment built on empowerment, digital literacy, and a shared sense of purpose. Senior Stakeholder Management: Work closely with the C-suite and cross-functional departments to ensure operational goals are perfectly aligned with the long-term business strategy.The Ideal Candidate Proven Senior Leadership: Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. Change Management: A track record of successfully leading digital transformation or automation initiatives (knowledge of RPA/AI tools is highly advantageous). Commercial Acumen: Ability to interpret complex data to make informed decisions that balance operational quality with profitability. Industry Background: Experience in HR Tech, Compliance, Background Screening, or a similarly regulated environment is preferred but not essential. Collaborative Approach: A natural partner who can influence senior stakeholders and foster collaboration between operations, technology, and customer-facing teams.Why Apply? This is a rare chance to take full ownership of a global operation during a period of significant technological investment. You will have the autonomy to shape the operational roadmap and the support to implement cutting-edge tools that redefine service delivery. To apply, please submit your CV for a confidential discussion. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

Customer Interaction & Compliance Executive Location: St Albans (Office-based during probation, hybrid working available after successful completion) Salary: £26,000 – £30,000 per annum Job Type: Full-time, Permanent Smart10 are recruiting on behalf of a well-established and growing organisation within the online services sector. This is an excellent opportunity for candidates with a strong customer service background who enjoy working with people and have a keen eye for detail. Graduates will also be considered. The Role This position sits within a customer interaction and compliance-focused team, supporting customers via phone, email, and live chat. You will be responsible for handling customer queries, reviewing information, and identifying any potential risks, ensuring all interactions are accurately documented and handled professionally. This role would suit someone confident communicating with customers, comfortable asking questions, and able to manage sensitive conversations calmly and professionally. Key Responsibilities Handling customer interactions via telephone, email, and live chat Reviewing and documenting customer conversations accurately Identifying potential risk indicators and escalating where appropriate Assessing customer information and supporting internal checks Maintaining a high standard of customer service at all times Working closely with internal teams to ensure processes are followed correctly Ensuring strong attention to detail when reviewing customer data and documentation The Ideal Candidate Comes from a strong customer service background Comfortable speaking with customers over the phone, email, and live chat Excellent verbal and written communication skills High level of attention to detail Professional, calm, and confident when dealing with customers Able to manage multiple tasks and prioritise effectively Graduates are welcome to apply Previous experience in regulated or compliance-based environments is beneficial but not essential Working Hours This role operates on a shift rota: 11:00am – 7:00pm or 12:00pm – 8:00pm One weekend shift every two weeks (either Saturday or Sunday) Benefits Competitive salary of £26,000 – £30,000 Hybrid working available after probation Supportive team environment Ongoing training and development Excellent opportunity for career progression Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data