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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    16 hours ago
    £50000–£49997 yearly
    Full-time
    Whitwell

    Assistant General Manager Busy Boutique Hotel, Gastro Pub & Farm-to-Fork Restaurant Salary: Up to £50,000 + Tronc We are recruiting for an exceptional Assistant General Manager to join a thriving boutique hotel, gastro pub and fresh-food restaurant operation. This is a fantastic opportunity to join an ambitious, growing business with genuine long-term career progression. Our venue is known for its farm-to-fork ethos, high-quality fresh food, outstanding hospitality and busy events calendar, including private dining, celebrations and weddings. The Role As Assistant General Manager, you will support the General Manager in the day-to-day running of the hotel, pub and restaurant while ensuring consistently high service standards across all departments. You will play a key role in leading the team, driving revenue, delivering memorable guest experiences and overseeing successful events from enquiry through to execution. Key Responsibilities Support the General Manager with all operational aspects of the business Lead, motivate and develop front-of-house teams across restaurant, bar and events Ensure exceptional guest service standards at all times Manage busy service periods within the restaurant and gastro pub Oversee weddings, functions, private dining and special events Assist with recruitment, training and team development Monitor labour, stock control and financial performance Maintain health & safety, compliance and brand standards Build strong relationships with guests, suppliers and local community partners About You Current experience as an Assistant General Manager, Deputy Manager, Restaurant Manager or Events Manager within a quality hospitality environment Strong background in restaurant operations and events management Wedding experience highly desirable Passion for fresh food, seasonal produce and farm-to-fork concepts Hands-on leader with excellent communication skills Commercially aware with strong organisational ability Calm under pressure and thrives in a busy, fast-paced environment Ambitious and eager to progress within a growing company What’s On Offer Salary up to £50,000 Generous Tronc on top Excellent career development and progression opportunities Join an exciting, well-respected hospitality business Supportive ownership team and positive working culture Work within a beautiful boutique hotel setting with a strong reputation If you are a passionate hospitality leader with restaurant, events and ideally wedding experience, we would love to hear from you.

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  • IT User Support Technician
    IT User Support Technician
    1 month ago
    £30000–£35000 yearly
    Full-time
    Hatfield

    Digi Technology is seeking a proactive IT User Support Technician to provide essential technical assistance to our retail partners and corporate clients. This role is a key part of our UK operations, ensuring that users of our specialized retail and pharma IT applications remain productive and supported both remotely and onsite at client locations. Key Responsibilities Technical User Support: Act as the primary point of contact for users reporting hardware and software issues via phone, email, and remote support tools. Hardware & Software Maintenance: Install, configure, and troubleshoot user equipment, including PCs, tablets, printers, and retail-specific peripherals. Specialized Application Support: Provide 1st and 2nd line support for users of retail and pharma-specific IT applications, including assistance with SAP user-interfaces and proprietary web applications Mobile & Web App Assistance: Support end-users with the setup and navigation of custom mobile applications, troubleshooting login issues and basic functional glitches. User Acceptance Testing (UAT): Assist the deployment team by conducting functional "user-side" testing on mobile and web app updates to ensure stability and usability before they are rolled out to clients. Technical Documentation: Author and maintain user-facing "How-to" guides, technical FAQs, and internal support logs to facilitate better user self-service. Field Support & Travel: Provide hands-on technical resolution and equipment installation at various client sites across different UK towns as required. Candidate Requirements Education: A Degree in an IT-relevant discipline and/or recognized IT technical certifications. Experience: IT support experience. Prior experience within the Retail or Pharma industries (e.g., supporting POS systems or related software) is a distinct advantage. Technical Skills: Proficiency in Windows and iOS environments, with an understanding of supporting cloud-based and mobile application users. Driving Licence: A Full UK Driving Licence is mandatory, as the role requires regular travel to support users at various UK client sites. Communication: Excellent communication skills. The ability to explain technical concepts to non-technical staff is essential. Proficiency in both English and Urdu is considered an advantage for supporting our diverse client base. Work Style: Comfortable in a hybrid environment, balancing office presence in Hatfield with field-based client visits. Benefits Salary: £30000 to £35000 ( based on qualification and experience) Hybrid working model. Exposure to medium and large corporate systems (SAP) and modern mobile app technology. Travel expenses provided for all client site visits.

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