245 Best customer service team lead Jobs in Twickenham (October 2025)

Sky

C/C++ Software Architect

5 days ago

New Malden

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Sky

Systems Architect

2 days ago

Surbiton

Sky

Senior Software Engineer (C/C++)

2 days ago

Surbiton

Sky

Solutions Architect

2 days ago

Barnes

Sky

Technical Architect

2 days ago

Barnes

Sky

Software Architect

5 days ago

Putney

Lidl GB

Store Manager Full Time

4 days ago

Kingston upon Thames

£50,600 - £68,200** per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Salary includes 10% London Allowance, • Plus, more of the perks you deserve You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

BP Energy

Administrations Manager

18 days ago

Sunbury-on-Thames

Entity: Customers & Products Job Family Group: HR Group Job Description: About the role BP Pension Trustees Limited (‘the Trustee’) is the corporate trustee that manages the BP Pension Fund (‘the Fund’), bp’s UK defined benefit pension fund. The Fund, with assets of around £18bn and 56,000 members, is one of the largest private sector pension funds in the UK. It is closed to new entrants and future accrual. We are looking for a dynamic individual to lead the Administration function for bp pension fund operations, ensuring smooth, effective and timely delivery of all administrative functions, including member communications. Reporting to the Head of Operations, the role holder will provide in-house Administration, including Payroll services, to members, projects and legislative activities. This role will work closely with the compliance and risk, business and technical support, and systems and projects teams to deliver a compliant, efficient and cost-effective service to stakeholders. The Administration Manager will support senior management and lead the administrative team to deliver high-quality services. This role requires engagement with a wide range of collaborators, both internal and external, addressing the many challenges that can arise with a fund of this size. The role holder will gain exposure to activities and projects across a wide range of the Trustee’s responsibilities. • Lead and coach the pensions administration team to deliver high-quality, efficient service in line with service level agreements, • Oversee day-to-day operations, resource planning, and capacity management using systems and management information (MI) to monitor performance and support operational decision-making., • Build and maintain strong relationships with internal and external stakeholders, including presenting at trustee and board meetings, • Ensure compliance with all regulatory and disclosure requirements, contributing to audits, governance, and reporting, • Drive continuous improvement by leveraging technology and refining processes to enhance efficiency and member experience, • Manage budgets and support project delivery, including planning and execution of trustee-led events, • Contribute to department strategy as part of the pensions administration leadership team, • Strong knowledge of UK pensions legislation, governance, and regulatory frameworks (e.g. TPR, FCA), • Proven experience in managing pension administration operations and leading teams in a complex environment, • Skilled in using pensions administration systems (e.g. Intellipen) and interpreting management information, • Excellent communication and stakeholder engagement skills, including the ability to present complex information clearly, • Strong analytical, problem-solving, and decision-making abilities, • High attention to detail and understanding of handling sensitive, confidential data, • Self-motivated, organised, and proactive with a passion for service excellence and continuous improvement, • Professional pensions qualification (e.g. PMI, APMI), • Experience working in an in-house pension scheme, • Familiarity with project management or business analysis methodologies Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Long Term Planning, Market Analysis, Offer Management, Resource and budget planning, Scrum, Stakeholder Management, Total Reward Management, Variable Pay, Waterfall Model, Writing skills Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Co-op

Customer Team Leader

2 days ago

Richmond

Closing date: 21-10-2025 Customer Team Leader Location: 44 High Street, Catterick, Richmond, DL10 7LD Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (5.30am), afternoons, late evenings (11pm) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

The Inn Collection Group Careers

Chef de Partie

14 days ago

Ealing

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! -Celebrate your birthday with an extra paid holiday. -Build your future with support from our Lead-Inn development program. -Take the time you need to rest and recharge; Paid Breaks are on us. -Enjoy 50% off food at any of our Inns -Relax with a stay at any of our Inns during January, February, and March for just £1. -Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. -Experience a spontaneous trip away with £50 on same day bookings -It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! -24/7 confidential support is always there when you need it with our Employee Assistance Programme -Tronc (…that’s tips to me and you) -Contribute to a company that gives back through our Give-inn back scheme -Join an award-winning team recognised as the Best Pub Employer at the Publican Awards. Nestled in the picturesque village of Newton under Roseberry, The King’s Head Inn is a quintessential country pub, offering a welcoming atmosphere and a prime location in Captain Cook Country. With easy access to the stunning North York Moors National Park and the Cleveland Way, it’s the perfect spot to enjoy a vibrant, rewarding environment while surrounded by natural beauty. You'll Fit Right Inn As Chef de Partie, you’ll be at the heart of our kitchen, ensuring presentation and attention to detail are paramount. With experience in a similar role and a genuine passion for food, you’ll take full responsibility for your section, delivering exceptional food service from start to finish. You will oversee food safety, storage, and compliance with legislation and company policy, working closely with the team to maintain high standards. Strong communication, time-keeping, and organizational skills are key as you collaborate with kitchen staff, front-of-house, and management teams. You’ll work efficiently under pressure, preparing food items timely and maintaining a clean working station. If you’re passionate about delivering quality food and thrive in a fast-paced environment, we think you’ll fit right inn... This role allowed Tele to learn from those around her, gaining valuable experience and expanding her knowledge in the kitchen. Watch Tele’s video to learn more about our Kitchen Team Member roles

Rullion

Field debt resolution officer

9 days ago

Twickenham

My client are reshaping how the energy industry approaches debt recovery, and we want a passionate, forward-thinking individual to continue the revolution. We are looking for a Field Debt Resolution Officer to be part of a rapidly growing team. You’ll play a key role in preventing business customers getting further into debt whilst helping them become debt free as quickly but sustainably as possible through delivering face-to-face on-site solutions with professionalism and empathy. This is a non-technical role focused solely on resolving debt by visiting customers at their business, perfect for someone with field experience looking to make a genuine difference. Assertive rapport building with customers is more important than debt collection experience. This role involves visiting commercial customers solo on ‘friendly’ visits to understand the customers reason for being in arrears and also leading a small team of engineers and locksmiths on commercial Warrant of Entry visits. This role is field based, predominantly covering South London (below the Thames) but could also cover over to Bristol and Southwest areas. So someone based South of the Thames that doesn't mind travelling when required would be ideal. Working hours: Monday to Friday, 40 hours a week Here’s a taste of what you’ll be doing: -Conduct face-to-face visits to B2B customer sites to recover debt and enable agreed meter installations. -Train, coach, and mentor engineers to be confident and professional B2B debt operatives. -Work independently or lead and support other team members on Warrant visits while ensuring safety, professionalism, and compliance at all times. -Work closely with support teams to drive improvements in field operations and customer outcomes. -Provide accurate reporting and objective feedback to help evolve our processes. -Always ensure compliance with regulatory and company standards—be a role model for operational excellence. -Handle and resolve (or escalate) customer disputes effectively and in line with company values. Person Specification: -Proven experience in field debt resolution but with a fresh outlook (you must have as a minimum 12 full months of field debt experience, but this can be in any industry or discipline). -High level of professionalism -Not afraid to take control of a situation and lead by example -Excellent verbal and written communication skills (excellent rapport building skills when dealing with people face-to-face) -Ability to work under pressure and manage competing priorities -Composed, calm and professional when dealing with challenging or confrontational situations -Proactive, assertive and persuasive nature with a problem-solving mindset and the ability to adapt quickly and effectively to change -Competent in Microsoft Office tools (e.g., Excel, Outlook) -Full UK driving licence and willingness to travel and stay away from home when required Benefits: -24 days annual leave + bank holidays -Competitive salary + car allowance + bonus -Holiday buy – up to 5 additional days -Day off on your birthday -Annual salary review -Learning and development opportunities -Enhanced paternity, maternity and adoption policies -3 days additional annual leave if you get married/civil partnership etc. -Company sick pay (subject to length of service) -Death in service and critical illness cover

Uniphar

Womens Health and Aesthetics Team Lead

14 days ago

Hayes

Women's Health and Aesthetics Team Lead. This role will be responsible for leading the account management and customer service team for our Womens Health and Aesthetics business in the UK.

Heathrow Personnel

CUSTOMER SERVICE SUPERVISOR FREIGHT

15 days ago

Feltham

You will lead a busy customer service team, ensuring exceptional service and operational excellence. Our client, a global leader in transport and logistics, is expanding and looking for a driven Customer Service Supervisor to join their Feltham operation. Developing and implementing customer service

4GLOBAL PLC

Product Manager

1 day ago

Chiswick

Product Manager Introduction 4GLOBAL is a data, services and software company that partners with governments, cities, fitness operators and sports bodies to maximise return on investment in sport, leisure and physical activity programmes. Our strength lies in leveraging proprietary data, technology and strategic expertise to help clients boost participation and deliver measurable health, social and economic outcomes. We operate through two core business units: • Sport Bodies: Supporting international, national and regional federations to develop strategy, assess impact and strengthen governance and performance., • Operators: Partnering with global health & fitness operators, local authorities, leisure management systems and equipment suppliers to grow participation and improve outcomes through data-led decisions. Our clients include governments (such as the UK Government and Sport England), cities (including Neom in Saudi Arabia and Manchester, UK), sporting federations (like the International Olympic Committee), and public and private health & fitness operators (such as The Gym Group and Places Leisure), all committed to tackling inactivity and increasing participation. Our vision is to create a world where data-driven decision making transforms how communities engage with sport and activity, guiding more targeted investment and driving improved population health. To support this, we’ve built a GDPR-compliant, AI-powered data intelligence platform that hosts one of the world’s largest curated activity datasets, driving many of our insights and recommendations. Our work includes: • Advising on how physical activity can drive social and economic change, • Designing and evaluating strategies and interventions that activate people and places, • Helping clients embed digital transformation and system-wide improvement, • Providing visualisation tools that integrate data from leisure and membership management systems, wearables, healthcare, and community programmes This enables clients to: • Predict outcomes of sport and physical activity investments, • Benchmark the impact of existing and new initiatives, • Analyse behaviours and participation trends, • Target groups to maximise programme reach and impact, • Set data-driven standards for decision making, • Identify key drivers of participation locally and nationally We support clients worldwide, with our head office in London and remote teams across the United States, South America and Turkey. Our international footprint brings global perspective to local challenges. Product Manager We are looking for a Product Manager who can translate complex business needs into clear technical requirements and guide products through their full lifecycle - from ideation through development and launch to continuous improvement. This role will play a central part in managing the roadmap, supporting agile delivery cycles, and ensuring alignment between client expectations, delivery capabilities, and our long-term platform strategy. You will work closely with our Engineering, Data, and Delivery teams, and be responsible for both our core product suite and bespoke product configurations that power client-specific solutions. Key Responsibilities • Own the product roadmap for the Sport Bodies Business Unit (BU) across multiple regions, aligning it with the BU’s strategy., • Define, prioritise and deliver configurable and/or customised modules and insight dashboards within 4GLOBAL’s InsightOS enterprise platform that meets clients’ business requirements., • Retire legacy products and features and manage a smooth migration to InsightOS for teams and customers., • Write clear user stories, product specifications and sprint-ready Jira tickets from business and client requirements., • Run backlog refinement and sprint planning with a clear commercial rationale and transparent prioritisation., • Define product success metrics and OKRs, set targets, and report progress regularly to internal stakeholders., • Lead customer and stakeholder discovery to confirm problems and opportunities and turn insight into clear decisions., • Work hand-in-hand with Engineering, Data and Delivery to execute sprints on time and to the required quality., • Plan and coordinate releases including betas and UAT, publish release notes, and prepare internal teams ahead of launch., • Set clear expectations on scope, timelines and trade-offs with stakeholders, based on team capacity and delivery constraints., • Manage product risks and dependencies early, including performance, data quality, compliance and operational readiness., • Monitor product usage and performance with the Data team and use the insights to prioritise improvements., • Oversee product marketing activities and partner with senior BU stakeholders on positioning, packaging and launch readiness (demos, collateral, etc)., • There may be occasions when there are requirements to support Canadian and US time zones as we continue to grow in these regions. Essential Experience and Skillset • 5 to 7 years of product management experience in B2B SaaS or BI/analytics, owning the lifecycle from discovery to release and outcomes., • Proven roadmap ownership and stakeholder alignment, confident using Jira/Confluence for planning and delivery., • Strong Agile practice (Scrum/Kanban) with a track record of meeting sprint goals and delivering incremental value., • Technical fluency, comfortable discussing APIs, data models and integrations with developers, engineers and analysts., • Clear, actionable requirements writing with well-formed user stories/tickets and acceptance criteria., • Exposure to go-to-market activities such as packaging, pricing inputs and launch readiness., • Working knowledge of privacy, security and compliance for data products, including GDPR., • Experience migrating customers to new platforms and retiring legacy features with minimal disruption., • Experience collaborating with cross-functional teams including UX, Data Science or GIS., • Experience with data platforms, including visualisation tools (e.g. Power BI, Tableau), data modelling, and API/integration-based product delivery., • Experience scoping and managing custom client implementations within a scalable SaaS platform., • Knowledge of the sport, health or public sector landscapes., • Excellent communication and documentation skills across technical and non-technical audiences., • Strong sense of ownership and attention to detail. What we will offer you: • Salary between £55,000 to £60,000, • 25 days’ holiday, plus UK bank holidays., • Flexible hybrid working, minimum 4 days a week in the office during a six-month probation, then typically 3 to 4 days in the office per week., • Medicash policy, including health, dental and optical cover., • Employee Assistance Programme (EAP)., • mProve YOURSELF – free fitness and wellbeing app., • Cycle to Work scheme., • Enhanced family-friendly policies., • Childcare reimbursement scheme., • Opportunities to grow your skills across a variety of projects and service areas., • Free fruit in the office, plus regular business park events and activities (e.g. netball and football competitions, comedy nights, Bonfire Night celebrations, and Bring-Your-Child-to-Work days)., • Monthly team meet-ups and two company-wide social events each year.

The Electric Car Scheme

Sales Development Representative (inbound)

3 days ago

Hayes

Sales Development Representative (inbound) Hayes, London Hybrid £30,000 - £40,000 plus uncapped commission We’re looking for motivated, creative, and driven Sales Development Representatives to join our growing team. You’ll focus on qualifying and nurturing inbound leads generated through marketing campaigns, website inquiries, and other demand-generation activities. We’ve already grown to over 1000 clients from warm leads and with your support will be able to help more businesses seeking ways to adopt green initiatives. As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join! Key Responsibilities: • Respond promptly and professionally to inbound leads from multiple channels (website forms, phone calls, events, webinars, email campaigns, social media, etc.)., • Identify and qualify leads by understanding their budget, decision making power, specific needs, and timeline for making a purchase., • Deliver qualified meetings to the BDM team with precision including accurate CRM records, detailed notes, and all administrative tasks up to date., • Work closely with leadership, marketing, and the wider team to refine our inbound strategy and drive overall success., • Share recurring customer questions, objections, or concerns to help improve sales enablement materials and marketing campaigns., • Have an understanding of the typical frameworks used in the sales qualification process About you: • At least 12 months professional sales experience, • Proven success in handling inbound leads and the skills required to convert into a meeting., • A strong track record of meeting and exceeding sales targets., • A can-do attitude, ready to help build a brand-new function and take advantage of all the growth opportunities it brings., • Excellent written and verbal communication skills - you’re the kind of person who can represent the company and make a great first impression., • Proficiency with tools like LinkedIn Sales Navigator, CRMs, and lead generation/enrichment tools. Benefits: • Hybrid working with 2 days in the office (Hayes, London), • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Sigma 3 Kitchens Ltd

Kitchen Designer

3 days ago

Esher

About Us Sigma 3 (Kitchens) Ltd – Established in 1975. Sigma 3 is a leading manufacturer and retailer of quality kitchens & bedrooms. Sigma 3 has 6 of its own Retail Showrooms across South Wales and England. We serve a large number of independent trade and builder accounts and pride ourselves in a quality product and a quality service. Our brand of kitchen furniture, called Masterclass Kitchens, is sold by independent kitchen specialists across the country. We are looking for a driven and enthusiastic Kitchen Designer with the ability to both inspire our customers with exceptional designs and pass on quality files to colleagues. The ability to form friendly relationships with customers is vital as is the requirement to quickly develop your product, systems and design knowledge to deliver a professional service. We are aiming for significant growth from our showrooms in the next few years and we expect the Design team in store to be a key driver of the growth. Location: Esher, plus travel to customers Behaviours • Effective Planner & Communicator: Excellent organisational and communication skills are essential to coordinate all aspects of the installation process., • Customer-Focused: A strong ability to understand, empathise with, and respond to the unique needs of our retail customers., • Problem Solver: Demonstrates strong negotiation and problem-solving skills, with the resilience and initiative to handle unexpected challenges., • Attention to Detail: Meticulous in managing details and absorbing product information to ensure precise execution., • Proactive & Positive Attitude: Brings a “can-do” approach, working with a high level of work ethic and dedication. Responsibilities • Effectively engaging with consumers and trade professionals.to achieve targeted sales figures., • Drive recommendation business from your existing client base., • Ensure service levels meet the company’s requirements., • Seek out new business opportunities and proactively find areas of future business growth., • Design to the customers brief and sell kitchens and bedrooms to the complete satisfaction of our customers., • To develop a working knowledge of the process from lead to measure to design to survey and to fit as quickly as possible and develop a working knowledge of the installation process., • To become competent in the various IT systems we operate with on the Design side of the Business, • To become proficient at all showroom processes and documentation and to take personal ownership of the quality of all information passed to fellow team members later in the process., • To encourage and develop a high conversion of real kitchens for use by the marketing team., • To meet or exceed target conversion rates., • To develop an intimate knowledge of our furniture, its features and benefits and how to sell it compared to competition offers., • To develop an intimate knowledge of our appliance, accessories and worktops offer., • To meet and greet walk in customers and correctly demonstrate the product and record lead details in the relevant manner., • Visit the customer at their home address to undertake the measure, • Establish technical information (i.e. location of stop-tap, gas and electric mains), • Build rapport with customer, • Book the presentation of the design, • Prepare for the presentation on return to the showroom, • Design within customer budget, • Engage with customers in the showroom initially to develop new sales opportunities as well as during the design process to secure the orders for the business, • Develop relationships with local builders and architects to support future sales opportunities., • Complete a check on every customer order (including feedback and changes) before it is passed to the Installation Team for processing., • Create high quality customer files to help the Installation Team manage the installation effectively. Skills and Experience • Design and Sales Experience: Previous kitchen industry experience, is highly desirable., • Customer-Facing Industry Expertise: Strong commercial acumen with experience working in a customer-facing environment, ideally in retail or home improvement sectors., • CAD Design Experience: Familiarity with CAD software is advantageous, although training will be provided., • Problem-Solving Skills: Proven ability to identify and resolve issues swiftly and efficiently, ensuring smooth project delivery., • Technical Competency: Strong numeracy, literacy, and IT skills to manage administrative tasks and communicate effectively with customers and teams., • Driving License: A full UK driving licence is required, as travel to customer homes is an essential part of the role. Mileage for business purposes will be reimbursed. Why Join Us? As a valued member of our team, you'll be joining a dynamic and forward-thinking company where customer satisfaction is at the heart of everything we do. We offer ongoing training, opportunities for personal growth, and a supportive working environment. This is a great opportunity to be part of a business that values your contribution and will support your professional development. Benefits • The rare opportunity to work for the largest manufacturer of kitchens in Wales with an enviable reputation for quality and service built over 50 years of trading. We have exciting plans to take this well-established business to new levels., • This is NOT just a job – it’s a career development opportunity within an established team and to be a part of Company growth plans., • It is the intention of the business to grow the individual’s earnings alongside profitable sales, • Competitive basic salary of up to £25,250 plus benefits package with a realistic opportunity to earn an OTE between £41,000 and £71,000 based on sales performance., • Up to 25 days holiday + bank holidays with length of service (starting at 20 days and rising by 1 day per year with length of service), • Pension, • PHI (this is an incapacity benefit), • Life insurance, • Access to Health & Wellbeing benefits/app inclusive of an 24/7 Employee Assistance Programme (EAP), • Death in Service/Life Assurance benefit, • Company contractual sick pay, • Employee Discount scheme for friends & family! For more information regarding this role or to submit your application - please contact our HR team at .

Data Privacy Manager

3 days ago

Sunbury-On-Thames

Description Job Title: Data Privacy Lead Job Location: Sunbury-on-Thames Contract Length: Until 30th April 2026 Industry: Oil and Energy, HR Services Working Hours: 8 per day/ 40 per week Role Overview: The Data Privacy Lead is responsible for leading privacy compliance activities within PC&C. The role collaborates with the Data Privacy Manager, Data Privacy Lead, CDPO, Digital Security, and the legal team to ensure data privacy requirements are met. Operations & Advisory is an internal global shared services organisation, responsible for delivering centralised and standardised people services for bp from a number of geographical delivery centres as appropriate for bp’s footprint. Operations & Advisory is the first point of contact for people related matters; the team are policy and process experts, dedicated to delivering the best employee experience. The purpose of this role is to lead privacy compliance activities within PC&C. The Data Privacy Lead will work closely with the Data Privacy Manager (DPM), Data Privacy Lead (DPL), Central Data Privacy Office (CDPO), Digital Security and the legal team where applicable. What you will do: • Working within the compliance framework set by bp’s Central Data Privacy Office (CDPO) and working closely with stakeholders, the PC&C DPM and DPL, country data privacy officers and legal across bp, lead data privacy compliance activities across PC&C, including fostering a privacy culture and embedding applicable policies, procedures, training, and guidance materials., • Partnering with PC&C stakeholders to ensure data privacy risks are considered and appropriately mitigated at the outset of new projects, products and initiatives., • Holding an advisory role on the steps required for works council approvals, including any engagement with in-country data privacy officers., • Periodically hold internal audits within PC&C to ensure the works council agreement is still aligned to systems and data, particularly focusing on any system enhancements., • Accountable for record of processing activity and data privacy impact assessments being completed for any new solutions and reviewing existing record of processing activity assessments for any changes to existing solutions, also ensuring any additional sign offs required from works councils are considered., • Provide oversight for all transparency and individuals rights processes and procedures within PC&C including drafting and maintaining privacy notices and processes for subject access requests and similar rights., • Provide front line awareness and management of data privacy risks within PC&C as part of bp’s group risk management processes., • Assist with the response to incidents or issues involving personal data in PC&C including developing and communicating lessons learned., • Deputising for the Data Privacy Manager as and when necessary, • Act as a senior source of expertise for data privacy, providing specialist advice to guarantee legal grounds for business use cases., • Partnering with PC&C and Solutions Technology Leadership to set a shared strategy and compelling roadmap minimising risks from non-compliance, hence reducing costs, • Partnering with data privacy agencies and benchmarking externally to dial up innovation (compliance) and drive down cost, • Embracing a culture of performance to drive cost efficiency, operational excellence and innovation What you will have: Required qualifications • Formal education: Relevant degree or equivalent qualifications Skills • Proficiency with Excel spreadsheets., • Project Management skills., • Highly numerate / strong analytical skills required., • Interpersonal and communication skills Technical: • Firm understanding of privacy laws, regulations, and principles in jurisdictions where bp operates, e.g., the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and in particular US privacy legislation such as the California Consumer Privacy Act 2018., • Psychological safety, • Legal and regulatory environment and compliance, • Stakeholder management, • Continuous improvement, • Performance and planning, • Commercial acumen, • Agile core principles, • Creativity and innovation, • Budget management, • Customer service delivery excellence, • Workforce Planning, • Resilience, • Teamwork, • Leadership, • Customer centric thinking, • Knowledge sharing, • Behavioural, • Ability to interact with employees at all levels of the organisation., • Holds themselves and others to a high standard of accuracy and attention to detail., • Able to adapt to changing priorities, peaks in workload and deadlines, • Excellent interpersonal and communication skills, with experience of communicating with stakeholders at all levels. This role requires engagement with various levels of the organisation from business leadership to individual contributors and support functions across bp., • A willingness to deal with problems or new tasks together and connecting the dots across seemingly disparate initiatives., • Desirable experience, • Relevant certifications such as IAPP CIPP/US or CIPP/E, • Experience advising multi-national organizations and/or working in a large corporate environment, • Strong stakeholder management skills, • Effective project management and communication skills, • Proficiency in using MS Office/Office365 applications, • Excellence communication (verbal & written) Internal (i.e. within bp) key relationships: • This role reports to the Data Privacy Manager and is part of the Operations & Advisory Team, working closely with the CDPO and PC&C to ensure data privacy requirements are met. External (i.e. outside of bp) key relationships: • As needed will work with external vendors on all data privacy related matters as well as attending networking events to ensure their knowledge remains relevant in the data privacy space

Zachary Daniels

Store Manager

3 days ago

Kingston Upon Thames

Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail Zachary Daniels Recruitment are currently recruiting for an exciting new store opening in Kingston upon Thames! This retailer are a well-loved, high street retailer known for delivering exceptional customer experiences and high-quality products. We are seeking a dynamic, motivated, and experienced Store Manager to lead the team and drive the success of this new store. Role Overview: As Store Manager, you will be responsible for overseeing the day-to-day operations of the store, ensuring the team delivers outstanding customer service, and driving sales to meet and exceed targets. You will play a key role in managing stock, ensuring visual merchandising is in line with company standards, and maintaining a positive, engaging atmosphere for both customers and employees. Store Manager Benefits: • Monthly product allowance, • Up to 50% off staff discount, • Access to well-being portal, • Flexible working opportunities, • Lead, motivate, and develop a high-performing team to consistently meet store goals and deliver excellent customer service., • Drive sales and ensure the store achieves its targets through effective leadership and operational excellence., • Build strong customer relationships, ensuring a loyal and returning customer base., • Implement and enforce company policies and procedures to ensure compliance and smooth daily operations., • Monitor and manage store budgets and expenses to maximize profitability., • Previous experience in retail management, ideally in a high-street or retail environment, • Proven track record of meeting sales targets and driving team performance, • Ability to inspire and motivate a team in a fast-paced environment How to Apply: Please apply below with your most up to date CV We look forward to hearing from you! Store Manager | New Store Opening | Kingston upon Thames | Salary up to £35,000 + Bonus | Retail BBBH32765

Knights Group Security

Site Security Manager

3 days ago

Wimbledon

Purpose of the Role To lead a large and diverse security team across all sites within the Client’s iconic estate, from the world-class sporting venue with private members’ tennis club, to the outer sites encompassing community sports facilities and locations for pre-Championships qualification. The successful candidate will bring energy, enthusiasm, curiosity, and integrity to the role. The Site Security Manager is responsible for coordinating all aspects of daily security operations, ensuring the safety of people, property, and assets. They will act as the primary point of contact for the Client’s Security Team and the Security Account Manager, leading a team of shift supervisors and driving performance through regular one-to-ones and reviews. The role also includes maintaining accurate records and documentation, ensuring the delivery of a professional and compliant service aligned with contractual, legal, and regulatory standards. In addition to year-round operations, the Site Security Manager will play a key role in supporting the delivery of the annual Championships operation, held over a two-week period from late June to mid-July. Key Responsibilities Operational Management • Oversee daily security operations, including patrols, access control, and incident response, • Ensure compliance with assignment instructions, company policies, and industry standards, • Embed “best in class” customer service throughout all operations Team Leadership • Train, supervise, and support security officers and the supervisory team, • Collaborate with the Contract Administrator to manage annual leave, scheduling, and relief team resourcing, • Conduct regular horizon scans with the Contract Administrator to anticipate staffing needs or shortfalls, • Lead briefings, performance reviews, and welfare checks, • Foster a culture of professionalism, accountability, and continuous improvement Client Liaison • Serve as the day-to-day operational contact for the Client’s Security Team, • Attend meetings and provide regular operational updates and reports, • Respond promptly to client concerns, incidents, and emergencies Compliance & Reporting • Maintain accurate records of incidents, audits, and inspections, • Ensure compliance with Health & Safety, GDPR, and licensing requirements (e.g., SIA), • Compile performance data and assist the Security Account Manager with monthly reporting Risk & Incident Management • Lead on-site incident investigations and escalate as appropriate, • Identify and mitigate potential security risks through proactive planning Working Hours • Full-time, site-based, • Business-as-usual: 40 hours per week, Monday to Friday, 09:00–17:00, • Flexibility required for operational needs, • Extended hours during Championships period (late June to mid-July) Salary & Benefits • Salary: £40,000, • Death in Service benefit, • Health Insurance, • 28 Days holiday + Bank Holidays, • Training Essential Criteria Qualifications & Licensing • Valid SIA licence (Door Supervisor or Close Protection), • Current First Aid at Work or Emergency First Aid certification Experience • Proven experience in a senior supervisory or managerial security role, • Strong track record managing teams in high-profile or complex environments, • Experience conducting HR, welfare, and disciplinary meetings, • Experience delivering training and briefings, • Demonstrated commitment to first-rate customer service Skills & Knowledge • Excellent leadership, communication, and interpersonal skills, • Strong understanding of security procedures, counter-terrorism awareness, and relevant legislation, • Ability to produce clear written reports and maintain accurate records, • Proficient in security technology (CCTV, access control, radios, etc.), • High IT literacy, including fluency in Microsoft Office applications Personal Attributes • Energetic, enthusiastic, and eager to learn, • Professional, reliable, and adaptable, • Self-motivated and proactive, • Logical thinker with strong critical reasoning, • Self-aware and emotionally intelligent, • Calm under pressure with sound decision-making skills, • High integrity and discretion, • Confident communicator Desirable Criteria • Experience working full-time on a security contract in the sports, cultural, or hospitality sector; event experience advantageous, • IOSH Managing Safely or equivalent Health & Safety qualification, • Knowledge of emergency planning and business continuity, • SIA CCTV licence, • Relevant industry-specific training, • Full clean driving licence

Sanderson Design Group plc.

Social Media Channel Manager

1 day ago

Chiswick

As Social Media Channel Manager at Sanderson Design Group, you will lead strategy and execution of social media across our portfolio of 6 interiors brands. With a particular focus on leveraging both paid and organic tactics to drive engagement, brand equity, and conversion. The role spans both direct-to-consumer and trade-focused brands, with a strong emphasis on performance marketing and digital innovation. You will be responsible for creating and executing robust channel strategies, managing our influencer and affiliate programmes, and owning community engagement. Working closely with brand, digital trading, performance marketing, and customer teams, you’ll ensure our social presence supports commercial goals and brand storytelling. You will manage a small team and collaborate with internal and external partners to continuously evolve our approach in a fast-changing social landscape. Ultimately positioning our brands as leaders in the luxury interiors industry. Responsibilities. Drive measurable growth, engagement and conversion through owned social media channels, supporting both D2C and trade objectives. Social Strategy & Planning • Lead and evolve the social media strategy for all brands across organic and paid channels -aligned to both brand and commercial objectives, • Develop platform-specific strategies for Instagram, Pinterest, TikTok, YouTube and LinkedIn -ensuring content is tailored to each platform's format, audience behaviour and brand fit, • Manage and adapt a forward content calendar that supports new collection launches, campaigns, key commercial moments and peak trading periods., • Ensure consistent brand storytelling while maximising cross-brand and cross-platform opportunities, • Maximise synergy between organic and paid efforts. Influencer & Affiliate Marketing • Lead the influencer strategy across all brands, managing relationships, briefs, contracts, and performance, balancing long-term brand advocates with performance-driven partnerships that support growth and conversion., • Ensure influencer content quality and ensure partnerships align with brand values and commercial objectives., • Oversee affiliate marketing activity onboarding creators, managing content, and reporting on ROI, • Deliver measurable reach, engagement, and conversion through a blend of organic partnerships and performance-led collaborations Performance, Reporting & Optimisation • Define and own KPIs for audience growth, engagement, reach, social-led traffic, sample requests, and ecommerce revenue, • Produce weekly and monthly performance reports, including channel-by-channel insights and optimisation recommendations, • Use data to drive ongoing refinement of social content, format testing, and campaign planning, translating insights into strategic actions including content format shifts to paid optimisation., • Partner with digital trading, CRM, and media teams for integrated performance tracking Team & Cross-Functional Collaboration • Line manage a small team, supporting prioritisation, training, and professional development, • Collaborate closely with Digital Trading Manager, CRM, Customer Service, and Brand Marketing teams to deliver an integrated customer experience, • Liaise with agencies and external partners to ensure aligned messaging, reporting, and best practice Innovation, Market Awareness & Industry Trends • Stay informed on emerging social trends, platform updates, and industry benchmarks, particularly in the interiors and lifestyle sectors, • Continuously test and adopt new content formats across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Monitor emerging formats, trends, and behaviours across platforms, experimenting and sharing best practices., • Share learnings and innovations with internal teams to foster a test-and-learn culture Community Management & Engagement • Develop and implement a proactive community management strategy to foster relationships, brand loyalty, and advocacy., • Oversee engagement across all social platforms, responding to queries, reacting to UGC, and escalating issues as required., • Identify and nurture brand advocates and micro-communities within our audience base., • Partner with the Customer Service team to ensure timely and brand-aligned responses across platforms. Content & Campaign Execution • Collaborate with content team, stylists, designers and brand teams to ensure product launches and seasonal campaigns are social-first. Aligning on content formats with campaign objectives, from awareness to conversion, • Ensure products are presented with a strong call-to-action, from sample requests to D2C sales and stockist referrals Measures of Success. • Channel and audience growth across Instagram, Pinterest, TikTok, YouTube and LinkedIn, • Increased traffic, sample requests, and sales driven via social channels including ecommerce conversions and trade enquiries, • ROI from influencer and affiliate partnerships, • Timely delivery of social support for campaigns and launches, • Insight-led planning and cross-functional collaboration, • Integration of organic and paid social strategies with overall marketing objectives Skills & Experience. • Degree in Marketing or related discipline or equivalent industry experience., • 5-10 years proven experience managing social for direct to consumer and trade luxury or lifestyle brands., • Strong working knowledge of organic and paid strategies across Instagram, Pinterest, TikTok, and YouTube — including format best practice and platform tools, • Demonstrated success in driving community engagement, conversion, social-led traffic, sample activity and brand advocacy, • Strong background in influencer management, affiliate relationships with measurable performance outcomes, • Proficient in analytics tools (Meta Business Suite,, • Pinterest Analytics, TikTok Insights, etc.)., • A commercial thinker with an analytical mindset, confidence in using performance data to drive decisions, • Exceptional communication, creative briefing, project management, content planning and copywriting skills. About Us. Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products. In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V. We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.

New Look

Store Manager

5 days ago

Hounslow

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Hounslow team. The Store: As our Hounslow Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks … Being part of the New Look Team means you get access to a great range of benefits & perks … 👗 You’ll our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members! 🛍 Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. 💰 Plan for your retirement while you work with our contributory private pension scheme. 💰 We’re all about celebrating our success, so we have a performance-related retail management bonus scheme. 🧸 Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. 👩🏻 ⚕️Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us. 🚲 Do your bit for the environment and save money with our Cycle2Work scheme. 👩 👩 👧 👦 All employees are covered by our life assurance policy from day one. ❤ We're proud to partner with the ___ and ___ Please note – these benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process

Jobrapido.com

Womens Health and Aesthetics Team Lead

17 days ago

Hayes

This role will be responsible for leading the account management and customer service team for our Womens Health and Aesthetics business in the UK. Women's Health and Aesthetics Team Lead. We are seeking a dynamic and experienced lead to join our UK team.

Thames Water

Area Pumping Manager - Isleworth, Greater London

21 hours ago

Isleworth

Contract: PermanentSalary: Offering a starting salary of £48,000 per annum depending on skills and experience. + Car Allowance on top.We are looking for an Area Pumping Manager to provide maternity cover for 12 Months starting in December. As part of the London Waste team, this role is accountable for day-to-day operational delivery of wastewater pumping services for 200 pumping stations and over 2 million customers in the Mogden Catchment. We're looking for a driven individual to tackle customer and environmental challenges, lead asset investment, and champion operational excellence. You’ll work closely with teams across the Waste Directorate to meet performance, legal, and regulatory standards—while driving continuous improvement and minimising risk. What you’ll be doing as an Area Pumping Manager: • Oversee the implementation of health and safety standards., • Take ownership of part of the delivery of a planned, proactive stakeholder and community engagement campaign., • Drive delivery of maintenance schedules and recommend improvements based on local insight., • Hold responsibility for compliance to environmental, legal, regulatory and legislative requirements., • Drive optimal budgetary control of both operational and directly managed capital expenditure., • Strong leadership with demonstrable ability to engage and motivate large, distributed teams, • Passion for health and safety with strong track record in fostering a strong culture of H&S excellence, • Ambassador for Thames Water with demonstrable ability to proactively engage & influence stakeholders and develop sustainable, long-lasting relationships both with networks and in the wider waste business, • Advocate for the environment with demonstrable track record of compliance and environmental excellence, • Strong financial and commercial acumen with demonstrable ability to manage to budget and to drive local accountability for cost control, • Full UK Driving Licence Required., • Excellent IT literacy and communication skills. Additional skills and experiences would be great to have/bring:, • NEBOSH qualification, • Operational leadership background in wastewater process-related industries, • Understanding of industrial processes and identification of non-value-added activities What’s in it for you?, • Offering a starting salary of £48,000 per annum depending on skills and experience., • Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays), • Car Allowance Provided., • Generous Pension Scheme through AON.

deverellsmith

Development Sales Executive

2 days ago

Richmond

Development Sales Executive - Twickenham Location: Twickenham Salary: £35,000 basic + 5% bonus , (£71,750 OTE) Hours: 10am-6pm Monday to Saturday / 11am-4pm Sunday Working Pattern: 5 days per week | Every other weekend (2 weekends on, 2 weekends off) About the Role We are seeking an ambitious and driven Development Sales Executive to join our team at our prestigious Twickenham development. Working alongside the Development Sales Lead, you will play a key role in driving sales and delivering exceptional customer service to prospective buyers. This is an exciting opportunity for a talented sales professional to join a dynamic team and benefit from an attractive remuneration package with excellent earning potential. Key Responsibilities • Support the Development Sales Lead in achieving sales targets, • Conduct viewings and negotiate sales with prospective buyers, • Build and maintain strong relationships with clients throughout the sales process, • Provide expert knowledge of the development and local area, • Process sales enquiries and maintain accurate records, • Deliver outstanding customer service at every touchpoint What We're Looking For • Proven experience in property sales or sales negotiation, • Excellent communication and interpersonal skills, • Strong negotiation abilities with a results-driven approach, • Professional presentation and customer-focused attitude, • Ability to work effectively as part of a team, • Flexibility to work weekend shifts on a rota basis What We Offer • Competitive basic salary of £35,000, • 5% bonus scheme, • Quarterly commission up to £35,000, • Total OTE of £71,750, • Opportunity to work on a high-quality development

Coca-Cola Europacific Partners

Mgr, BPT Data Architect

17 hours ago

Southall

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Job Purpose Join us at the heart of CCEP’s data transformation journey. As part of the Level 4 “Master Data Management” team, you’ll drive innovation in data governance and architecture design. Your mission? To help shape a robust, future-ready master data model that supports seamless application integration and fuels business performance across the enterprise. You’ll lead impactful technical projects—on time, within budget, and aligned with business goals—while offering expert guidance every step of the way. As a trusted advisor and partner, you’ll ensure service excellence, deliver top-tier 3rd level support, and build strong relationships with our key technology providers. Key Responsibilities Design, development and deployment of innovative application services to support the CCEP businesses Develop and implement Application Services in close collaboration with IT Business Partners and the Business, considering the company architecture guidelines . Support IT Business Partners with estimation about implementation efforts for business case calculations Implement and create a solid data management solution that allows for professional and fast adjustments. Providing excellent expertise for project. Management of technological projects in time, budget and quality according to business requirements. Select external service providers in close cooperation with Strategic Vendor Management and manage external service providers in the area of project implementation Enforce appropriate standards for project methods (agile and waterfall) Ensure 3rd level support capabilities for related application services Ensure software release planning (scope, content and time planning, roles and responsibilities, resource planning, quality assurance and back-out-planning) in close collaboration with IT Service Delivery and the project managers in Infrastructure Service Development Experience Required Experience in project management and implementing business solutions Strong executive presence and confidence engaging with senior stakeholders Proven customer and service mindset, with a focus on delivering excellence Exceptional analytical thinking and a proactive, results-driven approach Preferably experienced in FMCG, beverage, or logistics environments Solid background in data management and analytics Experience Preferred Strong capability to resolve or escalate complex technical and business issues Committed to high-quality, stable solutions—not just quick fixes Excellent communication, negotiation, and stakeholder management skills Creative problem-solver with a detail-oriented mindset Experience working with centralized or global data systems in large organizations or Shared Services environments Qualifications Required Degree in Computer Science, Business Informatics, Electrical Engineering, or related fields Fluency in English (required) Functional & Technical Skills (Top 10 Focus Areas) Priority Skills: Logical Data Analytics (Professional) SAP S4HANA, SAP ECC (Professional) Data Management & Relationships (Advanced) Project Leadership (Advanced) Process Management (Intermediate) Additional Skills: Risk Assessment & Mitigation (Intermediate) General IT Operations & Service Management (Intermediate) Understanding of Emerging IT Trends & Technologies (Intermediate) Core Competencies Execute with Speed & Agility – Professional Communication – Professional Networking – Advanced Problem Solving – Advanced Decision Making – Advanced Influencing – Intermediate Learning & Development Opportunities Lead Yourself Accelerate Performance Develop strategic thinking and cross-functional influence Strengthen technical leadership across digital and data domains Gain exposure to global transformation programs and innovation hubs Career Opportunities Advance laterally or vertically into roles such as: Senior Master Data Lead Strategic roles in Collaborative Solutions, Transactional Services, or Technology Delivery Towers Application If this role is of interest to you please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities means inclusion, diversity and fair treatment for all. As we have expanded recently into alcohol ready to drink Jack Daniel’s and Coca-Cola we recognise that some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio. We aim to make our recruitment process as comfortable and accessible as possible and would appreciate it if you would advise us of any particular requirements, adjustments or requests you may have to help us ensure that your experience is enjoyable. Job Information: Hiring Manager: Mateusz Bolze-Wlodarczyk Recruiter: Tegan McColl Grade: G3 Location: Pan EU : United Kingdom:CCEP Site Locations : Uxbridge || Pan EU : Belgium:Brussels/Bruxelles : Anderlecht(HQ) || Pan EU : Bulgaria:Sofia : Sofia City || Pan EU : France:Ile-de-France : Paris || Pan EU : Germany:Berlin : Head office national:10245 || Pan EU : Iceland:Reykjavik : Reykjavik || Pan EU : Norway:Akershus : Norway HQ- Lorenskog || Pan EU : Portugal:Lisboa e Vale Do Tejo : Lisboa || Pan EU : Spain:Cataluna : Barcelona || Pan EU : Spain:Madrid : Madrid || Pan EU : Sweden:Svealand : Stockholm - HQ || Pan EU : The Netherlands:Zuid Holland : Rotterdam(Hoofdkantoor) We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world.

Johnson Controls

BMS Service Engineer

5 days ago

Sunbury-on-Thames

What you will do Our Building Efficiency Division delivers products, services and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers worldwide. Your role will be to carry out routine BMS service works on a few of the key contracted and mobile sites in London and the South. You will also be tasked with supporting the end user and multiple stakeholders in the building with BMS related requests. As part of the PPM process, you will identify additional corrective, small works (and larger projects for Prime team) opportunities to contribute to the overall target of the team. Own the delivery of the some of the small works’ opportunities identified. Possibly join the call out rota to attend BMS emergency callouts as directed by the CSC and out of hours customer support teams. What we offer Competitive industry salary, overtime/ stand by allowance paid on top 25 days of Annual Leave plus Bank Holidays (Holiday Purchase scheme also available) Functional company vehicle related to role requirements Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle-2-work scheme, and discounts on Johnson Controls security products Supportive and collaborative team environment Work across some of the most prestigious buildings across the city of London Career development through various career ladder options Dedication to safety through our Zero Harm policy Access to business resource groups, support groups How you will do it Carry out routine BMS PPM service visits and corrective small works on customer sites Respond to BMS callouts where applicable Review any site log books during service visits and where time permits, attend to any minor issues during the visit Document service visit activities and create a service report - prepare clear and accurate reports on site during the visit Reports to also provide recommendations to upgrade, improve or repair clients’ BMS via our sales lead process Attend regular departmental meetings Nurture client and supplier relationships maintaining JCI’s revenue stream - develop and maintain relationships with customers, suppliers, and vendors. Supervise subcontractors on site whilst performing works on behalf of JCI – electricians, panel manufacturers, etc. Configuring the building control systems as defined by the clients’ objectives - implementing software program modifications using established standards as required Maintaining operation and maintenance documentation to reflect changes to the system. Adhering to safety standards and adopt the Zero Harm Mindset including Self leadership towards Health and Safety May be required to assist projects team from time to time What we are looking for Required: Experience in Control systems/ BMS as a service engineer Working knowledge of Metasys systems in both industrial and commercial environments preferred. Basic working knowledge of Easy IO, Niagara N4 will be a plus Experience with MCC panels and the ability to understand control panel wiring diagrams HNC/HND (or equivalent) in Electrical/ Electronic/ Software Engineering or related field experience. Professional Certifications/Diploma are welcomed within the related field Basic understanding of mechanical plant operation and control as well as their related electrical systems Conversant with CCT and the operation of all aspects of control strategies Understanding of all varieties of BMS networking topologies, building industry standard communication protocols. Excellency in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience. Confident in IT with working knowledge of all Microsoft packages (MS Office; Outlook, Word, PowerPoint, Excel) A proactive approach to ongoing learning is essential, this will be supplemented by formal and on-the-job training. Clean Driving License Additional Information: This role is semi-mobile working predominantly on one customer site per day with the possible requirement to working consecutive days on some client sites. The focus of this role will include small works which are identified through service works, this is a great opportunity as an entry to project engineering/ sales engineering The ideal applicant would be based around London and surrounding counties. LI-DC1

Thames Water

RTU Development Engineer - Hampton, Greater London

3 days ago

Hampton

Contract: PermanentSalary: Competitive salary up to £60,000 per annum, depending on experience.We are looking for a technically driven, detail-oriented individual who thrives in a collaborative and fast-paced environment. You will work alongside engineering teams, operational stakeholders, system integrators, and suppliers to lead the successful development, deployment, and lifecycle management of Remote Terminal Unit (RTU) applications critical to Thames Water’s Operational Technology (OT) landscape. We are seeking an OT RTU Development Engineer to manage the full lifecycle of RTU application solutions across Thames Water’s clean and wastewater networks. This includes the design, configuration, optimisation, and support of standardised RTU architectures to enable secure, resilient, and scalable telemetry and automation systems across thousands of distributed assets. What you’ll do as an RTU Development Engineer RTU Application Development & Lifecycle Management: • Lead the design, build, and configuration of standardised RTU application solutions., • Develop and maintain RTU firmware libraries, templates, and configurations., • Define and manage RTU upgrade processes to ensure maintainability and security., • Oversee RTU release management and conformance testing. Technical Leadership:, • Execute the full software development lifecycle for RTU applications., • Write clean, testable code using IEC 61131 languages and related platforms., • Validate firmware and communication protocols through rigorous testing., • Support the development of RTU architecture and integration frameworks. Project Support & Collaboration:, • Support internal capital delivery and OT project teams with RTU technical input., • Work with system integrators and vendors to deploy and optimise RTU solutions., • Provide second-tier technical support and fault diagnostics for RTU installations. Stakeholder & Vendor Engagement:, • Translate business and operational requirements into RTU technical specifications., • Liaise with internal stakeholders to align RTU functionality with operational needs., • Coordinate with RTU vendors to ensure solution compatibility and future-readiness., • Manage RTU-specific documentation, standards, and training content. Quality, Safety & Compliance:, • Ensure RTU systems are robust, secure, and aligned with industry and internal standards., • Support the definition and enforcement of RTU addressing strategies and cybersecurity measures., • Experience in RTU programming, configuration, and lifecycle management., • Demonstrable experience in RTU system deployment and maintenance in operational environments., • Strong technical troubleshooting and fault resolution capabilities., • Experience in balancing competing priorities and making technical decisions in fast-paced environments., • Proven background working with SCADA and OT systems in utilities or similar industries. Essential Technical Skills & Qualifications:, • HND or equivalent in a technical discipline (Electrical, Control Systems, Automation)., • Proficiency in RTU & SCADA platforms such as Serck, Schneider, Brodersen, Rockwell, Xylem, ClearSCADA, Wonderware, and FT View., • Programming knowledge of IEC 61131-3 (LD, FBD, SFC, ST, IL) and structured industrial software development., • Strong understanding of telemetry protocols (DNP3, WITS DNP3, Modbus, MQTT)., • Familiarity with Windows OS, virtualisation, and cyber-secure network architectures (IP, VPN, LAN/WAN)., • Experience with relational databases and historian platforms (e.g. Oracle, SQL, PI, Wonderware Historian)., • Excellent documentation and technical report writing skills., • Full UK driving licence. Desirable Experience:, • Experience in internal or external customer relationship management., • Strong understanding of OT in water, utilities, or infrastructure sectors., • Proven ability to manage conflicting priorities and technical project demands. Desirable Technical Skills & Qualifications:, • Experience in the operational water industry or OT system delivery., • Working knowledge of OT system methodologies, architectures, and industry standards., • Ability to communicate technical content in simplified, business-relevant language., • Awareness of cyber-physical systems and their role in critical infrastructure resilience. What’s in it for you?, • Competitive salary up to £60,000 per annum, depending on experience., • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays), • Performance-related pay plan directly linked to both company and individual performance measures and targets., • Generous Pension Scheme through AON.

The Estée Lauder Companies Inc.

Clinique Counter Manager - Heathrow T4

4 days ago

Hounslow

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should ha

C&C Group Plc

Warehouse Team Leader - Mid-Shift

4 days ago

Hounslow

To ensure that all administration related to the running of the warehouse is completed accurately and on time. Experience of Warehouse Management and WMS. To lead a warehouse picking team ensuring they efficiently complete their duties in order to achieve agreed customer service and productivity tar

The Estée Lauder Companies Inc.

Tom Ford LHR T4 Boutique Manager

4 days ago

Hounslow

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail enviro

None

Customer Service Advisor in the CGS Payments Team - Swindon, Wiltshire

21 hours ago

Customer Service Advisor in the CGS Payments Team - Swindon, Wiltshire, SN2 8BNContract: PermanentSalary: This role will be paidÂ £24,800 per annumWe have an exciting opportunity for a Customer Service Advisor in the CGS Payments Team. You’ll also be expected to handle written and telephone qu

Ernest Gordon Recruitment Careers

Customer Service Lead (Commercial Catering / Hospitality)

15 days ago

London

Customer Service Lead (Commercial Catering / Hospitality). Are you a customer service specialist with a maintenance background, looking to gain skills and hands-on experience in a range of different sectors including electrical, mechanical engineering, and plumbing?. You will be customer facing and

Evi Technologies Limited

Team Lead Service Support

21 hours ago

London

As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and

Cash Rich Time Rich

Customer Service Lead

4 days ago

L & C Consulting are now recruiting for a new, permanent Customer Service Lead / Account Manager for a Telford based organisation. Supporting Customer Services with phone, email and other communications. The full time role comes with a good salary, great support and expenses and youll be representin

Evi Technologies Limited

Service Support Team Lead

21 hours ago

London

Paddy Power

Customer Service Team Leader

2 days ago

London

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding

M&G

Customer Service Accreditation Lead

4 days ago

The Customer Service Accreditation Lead is responsible for ensuring M&G’s customer service teams are equipped with the right skills, at the right time, to meet customer demand and regulatory expectations. The Role: Customer Service Accreditation Lead. Own and maintain records of all licenses and a

identifi Global Resources

IT Service Team Lead

4 days ago

Act as the main point of engagement with service managers and customer stakeholders. Ensure adherence to all customer and company policies, processes, and compliance requirements. IT service delivery environment.

Harper Russo Talent Partner

Freelance Customer Service Lead

4 days ago

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

National Fire Chiefs Council Limited.

Building Fire Safety – Fire Risk Inspection Team Lead – Kent Fire and Rescue Service

21 hours ago

Develop and maintain strong working relationships with key internal and external stakeholders within the team office area, including Local Authorities, Building Control bodies, Approved Inspectors, KFRS Operational teams, Risk Information and Fire Engineering Teams as well as Community Safety teams.

Compass Group UK

Customer Service Lead

4 days ago

You will be responsible for responding to a wide range of client and user queries, managing sales and service queries, and ensuring the full team delivers best-in-class customer service. We are building a team who care about providing a great customer experience and want to grow and develop as we do

The Canadian Automobile Academy, Inc.

Customer Experience Journey and Service Design Lead

4 days ago

Join to shape the future of customer interactions by leading service design and customer experience initiatives that put the customer at the heart of every interaction. Lead service design workshops and co-creation sessions with customers, frontline teams, and stakeholders. As the Customer Experienc

Oliver Bonas Limited

Customer Service Team Leader Customer Services Oliver Bonas Chessington Competitive salary plus[...]

2 days ago

London

As a Team Leader you will provide an excellent customer service example within the team, working to deadlines and targets as well as offering support, training and coaching. We are looking for a Customer Service Team Leader to join Team OB in our Support Office on a 10 month fixed term contract. You

Aviva

Cloud Service Team Lead

2 days ago

As a Cloud Service Team Lead, you will play a pivotal role in leading a team of skilled AWS Cloud Engineers while taking ownership of key services within our cloud platform. Working within a Financial Services organisation, for the benefit of millions of customers, this role will give you the opport

MarketAxess Holdings Inc.

Team Lead, EMEA Customer Operations

4 days ago

London

The Team Lead, EMEA Customer Operations will support the Client & Account Services Manager, EMEA & APAC in the delivery of a central first-line Client Service and Operational Support to our EMEA clients. Additionally, the Lead will focus on trading system functionalities, global trading protocols, c

Gails

Team Leader

21 hours ago

London

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and. As appreciation for being a Team Leader with. Full-time Team Leader vacancy at GAIL's - Kings Road.

Just Eat

Meal Delivery Driver

12 days ago

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Amazon Flex

Amazon Flex Delivery Driver - Earn £14 - £18 per hour

21 hours ago

London

Once you have uploaded all required documents and passed your background check, you can start delivering smiles, backed by Amazon! Delivering packages to Amazon customers is a great way to earn extra money with a trusted company that puts safety and innovation first.

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