Customer service team lead jobs in London - Page 2

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

White Mulberries is a family of two of quality brunch and coffee shops. We are seeking an experienced and passionate Head Barista to join our team on a full-time basis. The ideal candidate will have a minimum of 12 months of experience in specialty coffee, showcasing a deep understanding of coffee preparation techniques and a commitment to delivering exceptional customer service. As Head Barista, you will be responsible for overseeing daily operations, training and mentoring junior baristas, and ensuring the highest quality of beverages. If you are enthusiastic about coffee and have the experience, we would love to hear from you.

Hello, we’re Flight Club. The award-winning birthplace of Social Darts founded in October 2015. Over 2 million people have thrown more than 140 million darts since our launch, and our goal is to lead the market in delivering incredible social experiences. With 9 UK sites across London, Birmingham, Manchester, Leeds and Bristol and ambitious growth plans ahead we're always striving for excellence, and to bring more memorable moments to our guests. We’re looking for a passionate Receptionist to join our Bloomsbury team, bringing unexpected, ridiculous, joy to our guests every single day. The Job To be successful in the role as a Receptionist you will need to: Provide an amazing experience to our customers. Be fun, enthusiastic and have lots of energy. Have great communication skills with a positive attitude. Be able to work as part of a team, delivering consistent customer service with an attention to detail even when under pressure. Have excellent organisational skills. Be confident and professional when liaising with customers and staff at all times. Use your initiative, bringing new and creative ideas to how we do things. Experience as a Receptionist is important, but attitude and finding the right ‘fit’ comes first for us. To join the Flight Club Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.

We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year

We are seeking an experienced General Manager who is friendly, professional, experienced and who can meet the needs of our café operation. The position involves: Overseeing of the daily running of the café Running a team of staff – rotas/timesheets/payroll Serving customers Barista coffee Stock control You need to be: Self-motivated Able to lead a team Flexible Deal with issues and problems swiftly and calmly Good customer focus You must have: Experience of running a café/restaurant operation Excellent organisation and managerial skills Experience of financial control and epos tills Understanding of accounts Experience of Microsoft Office Customer service is essential Food hygiene and heath & safety knowledge Applicants must be eligible to work in the UK with a good command of written and spoken English. Cooks & Partners are committed to Equality of Opportunity in employment and welcome applicants from all backgrounds. Job Type: Full-time; flexible 42.5 hour week (30 mins unpaid breaks) Salary: £32,000 per annum Experience: Management: 1 year (Preferred) Holiday: 20 days plus 8 bank holidays

Head Waiter/Waitress Twiga has always prided itself on creating the most unique experiences and memorable nights for our guests, for our site in London. We are looking for enthusiastic and energetic Head Waiter/Waitress with passion for the restaurant business and focus on customer service. We are looking for people who can be high-spirited, lively, friendly, talkative, animated, and just generally enthusiastic about life. The ideal candidate has: - Previous relevant experience in a similar role and within a fast-paced environment. - Exceptional service standards with attention to detail. - Passion for hospitality with a friendly disposition to smile. - Ability to work under pressure and willingness to work as part of a team. - Availability to work full-time and be flexible. Our benefits: - Competitive salary. - A fun, motivating and supportive working environment. - Training and development program tailored to enhancing your skills and helping you grow within the brand. - A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. - Opportunities to transfer overseas. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team

Sales and Warehouse Representative The sales and warehouse representative usually has a preassigned sales quota they must meet each month. The primary responsibility is approaching customers as they enter the store, inquiring about the type of beds and furniture to meet their needs, making suggestions as showing customers around and closing the sale. The sales and warehouse representative must also answer any questions the customer asks, conduct suggestive selling so as to move multiple products, process the sales paperwork and arrange payment methods when needed. The sales and warehouse representative is also responsible for arranging beds and furniture in an organised and coherent manner in the warehouse. Skills Required: - Be highly organised with excellent attention to detail. - Able to work well both independently and within a team. - Excellent written and verbal communication skills. - Strong communication, interpersonal, and problem-solving skills. - Enjoys working in a fast-paced environment. - Have previous experience using Experience in MS Word/Excel. - Frequently lifting and moving moderately heavy objects (up to 50 lbs). - Minimum 1 year of sales or customer service experience (preferred). - Ability to work independently and as part of a team. - Basic understanding of beds, mattresses and furniture styles and construction (a plus). Job Description: - Responding to sales calls, placing orders, and generating quotations/pro-forma invoices, following up any leads. - Keeping customers informed as to the status of their orders, as and when required, making sure deadline for deliveries are met. - Proactive approach to selling and securing new business. Responsibilities - Sales: - Greet and assist customers on the showroom floor, answering questions about beds and mattresses. - Showcase product features and benefits, helping customers find the perfect bed and/or mattress to meet their needs. - Up-sell and cross-sell complementary beds, mattresses and other bedroom accessories. - Process customer purchases efficiently and accurately using our point-of-sale system. - Create a positive and welcoming shopping experience and build a rapport with customers Warehouse: - Receive, unload, and inspect incoming beds and mattress shipments/deliveries. - Organise and maintain warehouse inventory, ensuring accurate stock levels. - Assist with assembling bed frames and other bedroom furniture for customer pickup or delivery. - Load and secure furniture for customer pickups or deliveries (may require some physical exertion). - Maintain a clean, safe, and organised warehouse environment. • Location is store based in Isleworth, TW7 - must be a resident in TW7 • National Minimum wage salary

We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.

Job Opportunity: Cafe Supervisor at London's Premier Chocolate Cafe! Are you a chocolate enthusiast with a passion for creating memorable experiences? Do you thrive in a cozy, welcoming atmosphere and love to lead a dynamic team? We have the perfect role for you! About Us: At our beloved chocolate cafe, we’ve transformed our dream of a chocolate haven into reality. Nestled in the heart of London, our cafe is more than just a dessert spot; it's a home away from home where friends, families, and solo adventurers come to indulge in the finest chocolate creations. Our menu is a delightful journey inspired by cultures from around the globe, featuring customizable desserts made from the highest quality ingredients, including rich, premium chocolate and fresh, hand-picked fruits. We are on the lookout for a Cafe Supervisor who shares our passion for chocolate and exceptional customer service to join our small but mighty team! Position: Cafe Supervisor Location: London, UK Type: Full-Time What You'll Do: - Lead with Passion: Supervise daily operations, ensuring our customers receive top-notch service and our team thrives in a positive and supportive environment. - Maintain Excellence: Oversee the quality and presentation of our delicious desserts and drinks, making sure they look as amazing as they taste. - Team Empowerment: Train, motivate, and inspire our cafe team, fostering a culture of collaboration and enthusiasm. - Customer Connection: Create a warm and welcoming atmosphere for our guests, making every visit special and memorable. - Oversee closing of the cafe, we are open until 11pm so evening work is required! - Operational Efficiency: Manage inventory, handle scheduling, and ensure the cafe runs smoothly and efficiently. What We're Looking For: - Experience: Previous experience in a supervisory role within a cafe or restaurant setting. - Leadership Skills: Proven ability to lead, motivate, and develop a team. - Customer-Centric: A natural people-person who loves engaging with customers and making them feel at home. - Detail-Oriented: Keen eye for quality and presentation, ensuring every dish meets our high standards. - Problem-Solver: Quick thinker who can handle any challenges that come your way with grace and efficiency. - Passion for Chocolate: A true chocoholic who understands and shares our love for exquisite chocolate creations. Perks of the Job: - Be part of a growing, vibrant team that values creativity and excellence. - Enjoy working in a beautiful, cozy cafe setting in the heart of London. - Indulge in delicious chocolate treats as part of your daily routine. - Opportunities for career growth and development within our expanding business.

WHO WE ARE? Sign of the Times is London’s leading pre-owned luxury marketplace with over 45 years of experience buying and selling pre-owned designer goods. We are on an exciting growth journey to share our vision of making the resale experience better than retail. Trading both in store and online to our global client base it’s a busy and fun working environment. Our London in-store team prides themselves on delivering the highest level of customer service. They are industry experts with exceptional styling skills. WHO ARE WE LOOKING FOR? This is an entry level role with only 1 year of previous work experience required. We are looking for a reliable, hard-working and confident fashion lover with a good attitude and a big smile. The role would be ideal for someone with customer service experience, with a ‘can do’ attitude and a big smile to welcome clients to our pre-loved luxury store. Someone who is both excellent at selling and can offer exceptional customer service. As this is a retail role you will be expected to work a total of 5 days a week with one weekend day included. THE ROLE: - Meeting, greeting and personally styling discerning, fashion forward customers - Selling and driving sales in store and via Whatsapp - Building up a strong relationship with loyal and much loved clientele - Upselling and cross-selling to the customer to help them find what they’re looking for - Shop floor standards, tidying and organising the store: steaming cleaning and running - Encouraging customers to also shop from our website and signing up to our mailer. - Achieving the weekly target Reporting to: Store Manager Requirements: At least 1 year experience in luxury or fast paced fashion retail environment Bubbly, warm and confident holding and making conversations Great people skills and a focus of going over & above for clients Excellent communication, organisation, reliability and attention to detail Proven sales track record Perfect written and spoken English A can-do attitude, warm disposition, and a big smile A desire to remain and grow with the company A passion for luxury fashion A basic understanding of current trends and luxury brands Excellent multitasking skills and able to work accurately at a fast-pace A basic understanding of Microsoft programmes such as Word & Excel Salary Salary starting from £22k + comission Benefits : Company pension Employee discounts Commissions based on performance Work location & hours: 5 Elystan Street, SW3, London 10-6pm, 5 days / week, including 1 weekend day

Barista Monday to Friday 7AM to 4PM - times might differ a bit. Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Barista you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal Employee assistance programme - Meals provided on shift when working within one of our venue Your birthday off to celebrate in style - A day off to volunteer / give back to the charity of your choice Job Description Full time- 7AM to 4PM Hourly Rate:£13.15per hour Key Responsibilities: Drinks preparation Dealing with customers Cash handling Stocking shelves and ensuring the front of house is appealing and inviting. Customer Service experience A can do attitude Barista experience/ coffee skills Strong communication skills Good organisation skills Reliable and able to work well within a team

Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week

The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.

Position: Sales Person Location: Hammersmith, London W6 0NB Hours: Full-Time Base Salary: £25,000 + Bonus - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a sales environment? If so, our client is eager to hear from you! This is a fantastic opportunity to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. To succeed in this role, you will bring your strong work ethic, positive attitude, and previous sales experience. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food Are you the right person for the job? - Experience in sales or a related field will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - Handling customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensuring that service excellence is provided at all times with positive outcomes - Answering and recording all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

Love coffee? Are you a Top Barista? Then we want you! From the perfect espresso to a fabulous flat white, we are looking for passionate baristas who want to showcase their skills and love of coffee. If you want to be part of our fun, friendly and welcoming teams and put a smile on our customers face when they take their first sip of your delicious hand-poured coffee, then apply to be a Granger & Co. barista. So what do we give our brilliant baristas: - Exceptional Monthly incentives - Training at Allpress – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced barista's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts.

Location: W9, London, UK Job Type: Part-Time About Us: We are a leading online ethnic supermarket in London, committed to providing our customers with the best shopping experience. We pride ourselves on our wide range of quality products and exceptional customer service. To support our growing operations, we are looking for a dedicated and detail-oriented pickers/Packers to join our team. Job Description: As a Picker/Packer, you will play a crucial role in ensuring our customers receive their orders accurately and on time. You will be responsible for selecting products from shelves, packing them efficiently, and preparing them for delivery or customer pick-up. This role requires attention to detail, physical stamina, and the ability to work in a fast-paced environment. Key Responsibilities: Order Fulfillment: Accurately pick products from shelves based on customer orders. Packing: Pack items securely to ensure they arrive in excellent condition. Quality Control: Check products for any defects or damages before packing. Inventory Management: Keep track of stock levels and report any discrepancies. Safety and Cleanliness: Maintain a clean and organized work area, adhering to all safety and hygiene standards. Team Collaboration: Work collaboratively with other team members and supervisors to meet daily targets and ensure smooth operations. Requirements: Experience: Previous experience in a warehouse or supermarket environment is preferred but not required. Physical Stamina: Ability to lift, carry, and move items up to 30kg. Attention to Detail: Strong focus on accuracy and quality. Time Management: Ability to work efficiently and meet deadlines. Team Player: Willingness to assist colleagues and contribute to a positive team environment. Flexibility: Availability to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage Training and development opportunities Flexible working hours Friendly and supportive work environment Join us in delivering top-quality service to our valued customers!

Job Vacancy at Chango Empanadas! Chango Empanadas, the leading company in the sale of authentic Argentine empanadas in the UK, is seeking a new team member to join us at one of our bustling markets. Position: Sales Assistant (Primrose Hill Market) Job Description: At Chango Empanadas, we take pride in offering the best Argentine empanadas in London, and we are looking for someone passionate about food with excellent customer service skills to join our team at Charing Cross Market. Key Responsibilities: - Provide courteous and professional customer service. - Take orders accurately and efficiently. - Heat empanadas and prepare them for takeaway. - Deliver orders to customers in the takeaway area. - Dismantle the stall at the end of the working day. Requirements: - Previous experience in customer service is preferred. - Ability to work in a fast-paced and dynamic environment. - Ability to remain calm under pressure. - Positive attitude and strong teamwork skills. - Availability to work Saturday 9AM to 3PM Location: Primrose Hill Food Market If you are passionate about delicious food and want to be part of the Chango Empanadas experience, we look forward to receiving your application! Join our team and be a part of Chango Empanadas' success in London!

Experienced team leader/ supervisor for a busy sushi delivery- takeaway shop Ensure high hygiene standards and excellent customer service. Monitor and deal with any complaints or customer queries. Lead and motivate FOH and BOH staff. Communicate with suppliers and delivery drivers. Full responsibility of H&S, Food Safety and HACCAP management.

Sage and Poppy is an exciting new coffee shop set to open its doors in early 2024. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!

Exciting Opportunity: Restaurant Manager for Dynamic and Growing Asian Fusion Restaurant! Are you a passionate and driven leader with a love for Asian cuisine? Do you thrive in a fast-paced, vibrant environment where every day brings new challenges and opportunities? If so, we have the perfect role for you! We are thrilled to announce a fantastic opportunity to join one of the most innovative and beloved independent restaurants in town. Our client, a trendsetting Asian fusion restaurant, is not just a place to eat—it's an experience. With an unwavering commitment to excellence and an ever-growing clientele, they are on the lookout for a dynamic and energetic Restaurant Manager to lead their team and help take their business to new heights. Why You'll Love Working here: Exciting Growth Prospects: Our client is expanding! Be a part of a growing brand with plenty of opportunities for career progression and personal development. Vibrant Work Environment: Immerse yourself in a lively, bustling atmosphere where every day is an adventure. Your passion for Asian food will be at the heart of everything you do. Innovative Cuisine: Work with a menu that fuses traditional Asian flavors with modern culinary techniques, creating dishes that are as beautiful as they are delicious. Supportive Team: Lead a dedicated and enthusiastic team who share your passion for delivering exceptional dining experiences. Key Responsibilities: Leadership & Management: Oversee daily operations, manage staff, and ensure a smooth, efficient service that exceeds customer expectations. Customer Service Excellence: Cultivate a welcoming and engaging atmosphere for guests, ensuring an unforgettable dining experience. Financial Oversight: Manage budgets, control costs, and drive profitability while maintaining the highest standards of quality. Marketing & Promotion: Work with the marketing team to develop and implement strategies to attract new customers and retain loyal patrons. Compliance & Safety: Ensure all health, safety, and hygiene standards are met and maintained. What We're Looking For: Experience: Proven track record as a Restaurant Manager or similar role, ideally in an Asian or fusion dining environment. Leadership: Strong leadership skills with the ability to inspire and motivate a diverse team. Customer Focus: A passion for delivering exceptional customer service and a keen eye for detail. Business Acumen: Strong understanding of restaurant operations, financial management, and marketing strategies. Adaptability: Ability to thrive in a fast-paced environment and handle challenges with grace and efficiency. Ready to embark on an exciting career journey with a restaurant that celebrates the rich and diverse flavors of Asia? Apply now and become a part of our client's incredible story!

Our team at Liv Space UK have over 25 years experience in all aspects of the property sector. We are now focusing on the designing and building of Premier Garden Spaces. These can increase the value of a property by as much as 15%. Hence with the shortage of housing stock, the huge rise in the cost of renting particularly in the London area. Our Bespoke Garden Spaces are growing in demand. Our Partners: We work closely with selected Estate and Letting Agents throughout London to assist with selling properties quicker. These agents advise and recommend to their clients the many advantages of building a quality Garden Space addition whether it be a home office, gym, bar or additional living space for an extra income. With the property market slowing, Estate Agents easily see that by adding an extra Wow feature it will naturally genrate extra interest in a property resulting in higher offers! THE ROLE: Liv Space UK are now recruiting Motivated Property Consultants to join our sales team. Reporting to the Sales Director Property Consultants Role will be to: 1. Attend confirmed appointments with homeowners daily to explain our services. 2. Working closely with Estate Agents and attending appointments they have booked for you. 3. Generating and arranging follow-up viewings. Giving estimates to homeowners/landlords on our range of Garden Spaces. 4. Complete orders and take deposits from clients. 5. Arranging for our architects to do all necessary drawings/plans to clients specifications. 6. Ensuring full and complete records are kept at all times. 7. Constant business growth through active networking. WHO WE ARE LOOKING FOR 1. Friendly outgoing individuals with previous Direct Sales experience. Or Property Sales/Lettings experience. 2. Must be able to build and maintain good relationships with estate agents in their allotted areas. 3. Have a passion for providing excellent customer service and can work well in a fast paced environment. 4. Self-motivated with good organisational skills. 5. Ability to work on own initiative as well as part of a team. 6. Excellent communication skills with ability to communicate at all levels. RENUMERATION: 1. Our Property Consultants earn between £1,500.00 to £5,000.00 per completed deal, depending on the size of the Garden Space ordered. Property Consultants are currently producing 2 - 5 deals per month. 2. Commission payments are paid 50% when order is taken. 50% payable 4 weeks from order date. 3. We supply our Property Consultants with daily enquiries from Estate Agents. If you want to learn more about this exciting opportunity within a fast growing industry/company please send your CV.

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. Now, we are looking to recruit a experienced full-time (or part- time) passionate chef for the hot kitchen, perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (hot kitchen, Wok) Salary: 22k-26k per year (May vary depending on experience) Location: SW12 London Responsibilities: 1. To run and supervise any kitchen section to the required standards set by the Head Chef 2. To ensure all preparation of the designated section is complete and ready for each service 3. Ensure good stock and waste control is practised 4. Be responsible for the quality control of stock and prepared foods 5. Execute cooking to the expected high standard quickly and efficiently 6. Ensure the cleanliness and organisation of designated section 7. Support head chef in delivering required standard of food 8. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance 9. Comply with all health and safety regulations, the Staff Code of Conduct and company policies 10. Perform other duties as assigned by the head chef and management Skills & Experience - Experience in a Asian restaurant with Wok cooking - A genuine interest in food & excellent customer service - An all-round team player - Innovation and passion for great food - An organised Chef with attention to detail Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person Edit job Open View public job page Job Type: Full-time Salary: £22,000.00-£35,000.00 per year Benefits: Discounted or free food

We are currently looking for a part-time waitress to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in restaurant or bar work in a similar environment. Knowledge about cocktails is essential. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.