Are you a business? Hire customer service team lead candidates in London
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced Store Manager to join our team at ARRO Coffee. As a Store Manager, you will be responsible for daily operations, and lead, motivate and inspire your team. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire your team making sure each member is fully trained and delivering exceptional customer service. - Work to find solutions. Requirements: - Previous experience as a Store Manager or similar role preferred. - Previous experience as a barista or in a similar customer service role preferred. - Be flexible in your duties and working hours - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive salary - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Pasta Remoli, a renowned and fast-growing restaurant chain, is looking for a Restaurant General Manager. We are seeking an exceptional and dedicated Restaurant General Manager to lead our team and ensure the success of this venue. Position: Restaurant General Manager Location: Ealing Broadway Type: Full-time Responsibilities: Leadership and Team Management: Lead, motivate, and inspire a diverse team of restaurant staff, including servers, chefs, hosts, and support staff, fostering a positive and efficient work environment. Operational Excellence: Oversee all aspects of restaurant operations, ensuring seamless front-of-house and back-of-house coordination to deliver outstanding customer service. Financial Management: Monitor and manage the branch's financial performance, including revenue, costs, and expenses, to achieve budgetary goals and maintain profitability. Guest Experience: Uphold the highest standards of customer satisfaction by ensuring the consistent delivery of exceptional dining experiences. Quality Control: Maintain food quality, presentation, and service standards in line with the company's guidelines and policies. Inventory and Supply Management: Oversee inventory levels, conduct regular stock checks, and manage relationships with suppliers to maintain adequate stock levels and control costs. Staff Training and Development: Implement training programs for staff to enhance their skills, product knowledge, and service excellence. Health and Safety Compliance: Ensure adherence to health, safety, and sanitation regulations, providing a safe environment for both staff and guests. Marketing and Promotions: Collaborate with the marketing team to implement promotional strategies that drive foot traffic and increase brand visibility. Reporting: Prepare regular reports for the senior management team, highlighting key performance indicators and outlining strategies for improvement. Qualifications: Proven experience as a Restaurant General Manager or in a similar leadership role within the hospitality industry. Exceptional leadership skills with a track record of building and motivating high-performing teams. Strong business acumen and financial management abilities. Excellent communication and interpersonal skills. Knowledge of local health and safety regulations. Passion for delivering outstanding guest experiences. Flexibility to work in a dynamic and fast-paced environment. Food and beverage industry certifications are a plus. Join our team and be part of a company that values innovation, teamwork, and exceptional service. We offer a competitive salary as well as opportunities for career growth within our expanding restaurant chain.
Assistant Store Manager at The Salad Project: £30,000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Restaurant Manager | Monday - Friday | 8am-5pm 45 hours per week To lead a team of staff and work hand in hand with the store manager To delegate certain tasks to your supervisors to ensure high standards are maintained To help manage our team members' morale and happiness at work To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store To celebrate the staff wins! Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. Strong leadership skills Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in Hospitality. Let’s grow together! Compensation | £30,000 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.
For a Pasta and Pizza Bar, We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
Bar Manager - Job Descriptions We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week
Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Company Description Banke International Properties is a full-service real estate brokerage firm specializing in the sale, lease, and management of residential and commercial properties across the UAE, Qatar, India, and the UK. Banke International Properties offers exceptional customer service and a fresh approach to property in a warm and welcoming setting. Role Description We are seeking a dynamic and motivated Off Plan Property Consultant to join and lead our real estate vertical. As a real estate agent, you will be responsible for managing your own portfolio of properties, building relationships with clients and closing deals. Your expertise in the real estate market, excellent communication skills, and dedication to client satisfaction will contribute to the success of our team. Key responsibilities: Understand off-plan properties available. Engage with clients to understand needs. Provide personalized consultations. Conduct property viewings. Negotiate terms with clients. Maintain accurate records. Collaborate with internal teams. Stay updated on market trends. Attend training sessions. Achieve sales targets. Company Industry: Real Estate Department/Functional Area: Sales / Business Development Desired Candidate Profile: · Extensive experience in real estate sales with a proven track record. · Exceptional leadership, negotiation, and client management skills. · Strong commitment to ethical practices and continuous professional development · Should have a hunger for success & financial gain. · Preferrable to have a valid driver’s license
Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.