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You will: • Work with a close team of passionate GPU architects with a relentless focus on efficiency, • Understand industry trends and their impact on the GPU, • Communicate with other stakeholders to gather new ideas and requirements for our GPUs, • Be responsible for the investigation, specification and delivery of detailed, architectural feature specifications, • Perform deep analysis in order to produce solutions that meet the required power, performance, area and bandwidth requirements., • Work with the research group to map novel algorithms to efficient implementations, • Work with the modelling team to explore and evaluate new ideas and produce performance targets, • Work with the product team to define a forward-looking technology roadmap that progresses in PPA and features every generation, • Assist the implementation team through design and verification, • Work with the performance team to review data and validate the power, performance, area and bandwidth of the completed implementations, • Participate in engineering reviews and recommend improvements, • Have the opportunity to influence and advance our long-term technology roadmap, • Liaise with key customers and industry standards bodies (such as Khronos) where required About you Committed to making your customers, stakeholders and colleagues successful, you’re an excellent communicator, listener and collaborator who builds trusted partnerships by delivering what you say, when you say. You’re curious, solutions orientated and a world-class problem solver who constantly seeks opportunities to innovate and achieve the best possible outcome to the highest imaginable standard. You'll have: • Experience with GPU architecture or similarly large, complex systems, • A good understanding of modern 3D graphics and/or compute APIs, such as Vulkan, D3D12 and OpenCL, • An understanding of digital ASIC design methodologies and constraints, • The ability to plan, estimate and track your own work, • Experience in independently driving architecture exploration activities that conclude with tangible and appropriate feature specifications, • An understanding of the design and verification challenges in order to make effective trade-offs to maximise engineering ROI, • The skill to clearly communicate technical issues and justify decisions to various audiences

Client Account Manager – Remote Industry: Legal Services Salary: £45-50k base, £70k OTE (uncapped) Location: Remote (UK) with occasional meetings in London We’re excited to offer the opportunity to join a fast‑growing, mission‑driven organisation reshaping how in‑house legal teams access high‑quality legal expertise. Our client places exceptional lawyers into leading in‑house legal departments, helping some of the world’s most recognized brands solve their legal resourcing challenges with agility, quality, and efficiency. Why This Is a Great Opportunity • Join a respected, scaling organisation with a strong reputation in the in‑house legal market., • Build relationships with senior legal leaders (GCs, Heads of Legal) across major corporate., • Sell and represent a high‑value, in‑demand service that solves real, strategic challenges., • Learn from strong commercial leadership and be part of a collaborative, customer‑centric culture., • Earn excellent commission with an uncapped scheme, • Remote based. The Role As a Client Account Manager, you will play a pivotal role in driving their next phase of commercial growth. You will: • Build and nurture relationships with senior in‑house legal stakeholders., • Identify new clients that match the company’s Ideal Customer Profiles through outbound prospecting., • Own, manage, and grow your portfolio of accounts to uncover new placement opportunities., • Understand client needs deeply through active listening and consultative conversations., • Follow simple, effective, repeatable sales processes to consistently achieve targets., • Maintain accurate pipeline management and documentation. Who We’re Looking For We’d love to hear from you if you are: • Proven in selling to large organisations, ideally with experience in the legal sector although not essential., • Comfortable engaging with GCs, Heads of Legal, and senior legal professionals., • A strong listener with emotional intelligence and commercial maturity., • Someone who thrives in clear processes and can deliver consistent, high‑quality activity., • A growth mindset, ambitious, and eager to progress., • A self‑starter who is collaborative, client‑centric, and proactive. No legal background is required – just strong sales fundamentals and the ability to build trust. Please apply and reach out directly to Rhys Edwards if you would like to learn more.

Account Executive – B2B SaaS - Pharma/Life Sciences (Enterprise / Mid-Market) Location: Central London A fast-growing Communications SaaS company with millions of global users is expanding its Enterprise & Mid-Market sales team. We're looking for a talented and experienced Enterprise Account Executive with experience selling into the Pharma or Life Science industries. Key Responsibilities • Research organizations and individuals (especially via social media) to identify new leads and opportunities, • Generate new business through proactive prospecting, both independently and with SDR support, • Conduct discovery conversations to uncover business challenges and align solutions with measurable outcomes, • Initiate contact with prospects via email and phone to build relationships and schedule meetings, • Create tailored proposals and pricing, • Negotiate deals via phone, email, and in person, • Support and help execute new marketing initiatives, • Attend industry events, conferences, and client meetings, • Consistently meet and exceed sales targets Who You Are • Comfortable being customer-facing and solving real business problems, • Proven track record in competitive B2B sales environments, • Capable of sourcing your own leads as well as collaborating with SDRs, • Skilled in consultative selling, value-based selling, and storytelling, • Active listener who can challenge and inspire decision-makers, • Experience selling into enterprise HR or L&D teams is a strong advantage Requirements • 5+ years of experience in a B2B SaaS or tech sales role, • Experience selling into the Pharma or Life Science industries, • Enterprise outbound sales experience, including C-level, • Experience selling to US-based clients, • Skilled in a range of sales techniques including cold outreach, • Consistent track record of meeting or exceeding quotas, • Familiarity with CRM systems (e.g., Salesforce, HubSpot), • Experience using tools like LinkedIn Sales Navigator and/or LeadIQ, • Native English speaker, • Strong analytical ability with data/spreadsheet literacy, • Excellent presentation, communication, and negotiation skills What’s on Offer • Opportunity to grow with a profitable, product-led SaaS business, • A supportive and accountable team culture with a sense of fun, • Highly creative product used by a diverse, global user base, • Volunteering opportunities, • Fully stocked office in a central location, • Weekly food allowance, • Cycle-to-work scheme

Account Manager - the opportunity We're delighted to be working with a well-established, award-winning IT MSP with a 20+ year track record. Over recent years they've grown strongly both organically and by acquisition. Working primarily with growing and mid-market businesses looking for enterprise-level solutions, our client has built an impressive and broad customer base. This vacancy has arisen due to the growth of an experienced Account Management team. The primary focus of the role is to act as the customer's voice within the business, ensure their high satisfaction and to maintain the company's excellent contract renewal rate. Another important aspect is to grow revenue within accounts, undertaking white space analysis and working consultatively with the customer and the tech/pre-sales teams to position additional solutions. We're looking for a good listener who can build excellent customer relationships by understanding them properly. Experience in the IT MSP space is strongly preferred - ideally working with Microsoft-centric solutions. Ongoing opportunities are excellent, with lets of growth planned, an emphasis on professional development and uncapped earning potential. Account Manager - responsibilities • Build and maintain excellent customer relationships, in-person and virtually, • Act as the customer's advocate in the business, • Understand clients' requirements and recommend tailored solutions, • Drive contract renewals and identify account growth opportunities, • Work between client and internal teams to enhance service delivery, • Keep clients up to date about new products and services, • Work with Marketing on client-specific campaigns Account Manager - requirements • Proven track record of Account Management in IT Services, • Top-notch communication and presentation skills, • Excellent listener who can fully understand clients' priorities and respond accordingly, • Good commercial acument and numeracy, • Strong understanding of relevant IT products and trends

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Media Business Development Manager Cross‑Platform Media Partnerships Sales | London (3 days office) £55,000-£65,000 basic + Double OTE An opportunity to build and then lead the media partnerships division of this company A well‑established business media organisation is hiring a Media Business Development Manager to lead commercial partnerships across its multi‑channel platform. This is the company's first dedicated senior media hire following strong growth and rising demand from brands wishing to reach their executive‑level audience. The Company Our client is a corporate membership organisation that own a multi‑platform media portfolio including chart-topping podcasts, events, round tables, webinars and content hubs. With consistent year‑on‑year growth and a loyal executive‑level audience, the business is recognised as a respected voice in the leadership, finance, technology and entrepreneurship space. Backed by established industry figures and supported by a strong commercial team, the company is expanding its media division to meet the increasing demand for high‑quality B2B advertising and sponsorship opportunities. The Opportunity This is a commercially‑focused media sales role selling cross‑channel advertising, sponsorship and content partnerships to B2B and premium B2C brands. You'll engage with marketing directors, media buyers and agency partners, positioning integrated campaigns that leverage the organisation's influence and reach. This successful applicant will be responsible for scaling media revenue, as the first dedicated hire in this division. In future you will be responsible for building a team of people that can sell in this division alongside them. What You'll Be Doing • Selling advertising, sponsorship and media partnerships across digital, print and events, • Managing the full sales cycle from prospecting to close, • Building relationships with marketing leads, media buyers and agency partners, • Creating bespoke cross‑platform campaign solutions, • Growing revenue across a portfolio of high‑value clients Experience Requirements: • 3+ years in commercial media sales, • Experience selling advertising, sponsorship or content partnerships, • Exposure to B2B audiences is highly desirable, • Able to sell into marketing and media‑buying functions, • Commercially sharp, credible and engaging, • Strong listener and consultative approach, • £55,000-£65,000 basic salary, • Double OTE, • 25 days holiday + bank holidays, • Pension, • London‑based office (3 days per week) Desired Skills and Experience Sales, Business Development, New Business Development, Media, Advertising, Sponsorships

About Imperium Global (G&E Group) Location - Oxford Circus, London (in office 5 days a week, no hybrid) Imperium Global is a market-leading Executive Search and Selection firm. Our core markets are Heavy Civil Construction, Commercial and Residential Construction, Construction Materials, Renewable Energy, Advanced Tech and Data Centres. Over the past decade, Imperium Global has established itself at the forefront of the market, with high-level executive placements. Imperium Global have an ambitious growth plan. After doubling revenues year on year for the last 3 years, the business remains on track to reach its 10-year revenue goal. Hiring the correct talent is imperative to continuing this trajectory for years. The Role As an Executive Search Consultant in one of our core markets, you will be tasked with establishing and building relationships with new clients and placing talented candidates into new positions. Your day-to-day responsibilities will include: • Meeting clients and candidates in both face-to-face and virtual environments - Many of our clients are based abroad (America, Europe etc.), so international travel is a strong possibility., • Negotiating terms and contracts with prospective clients - these companies can have annual revenues of over $5bn,, • Interviewing and working closely with C-Suite and Executive level candidates to help them find their next long-term position., • Building cutting-edge databases to continue positioning Imperium Global as a market leader in your specialist sector. Your Career Progression Imperium Global operates a 100% organic growth model. All of the Managers started as Executive Search Consultants as no Managers were hired externally. Many Consultants become managers within 1 year. Through this method, Imperium Global has developed a clear career progression pathway from entry level through to Managing Director. For those who evidence extremely high levels of performance, this can be achieved in under 5 years. Internal Training Academy Imperium Global run a bespoke internal training academy. This is led by our internal Learning and Development team (combined 60 years in recruitment). After 5 weeks of training, new Consultants will be in a position to be 360-degree Consultants, with the ability to form new client relationships in their market and place multiple candidates immediately. Once the training programme is completed, Imperium Global run weekly internal training sessions to ensure everyone in the business continues to learn and grow. Benefits and Incentives Imperium Global offer one of the best incentive and benefits packages in the market: • Commission of up to 60% - Consultants have earned over £50,000 in one month on numerous occasions in 2024. For some of these Consultants, this is their first full year in the job., • Lucrative bonuses for consistent performance and hitting targets., • All expenses paid holidays - This year, we have been to Ibiza, Barcelona, and Miami., • Company-wide charity events - We cycled from London to Amsterdam., • Monthly days out - Michelin star restaurants, rooftop bars etc. Attributes We Look For: • Business Acumen: Being able to 'connect the dots' is crucial to success, • Resilience: The ability to bounce back from disappointment or failure is essential, • Professionally Relentless: Being persistent, without ever crossing the line, • Effective Communicator: You must be a strong talker, but an even stronger listener. More than anything, you must have the ability to understand, • Thinking outside the box: Creativity and flair, within the context of our process, are crucial.

Account Manager At Strategic Coach, we strive to free up highly successful, visionary entrepreneurs and their teams to thrive and grow in a world of rapid change and unpredictability. Strategic Coach® is the business coaching program for entrepreneurs who are passionate about what’s next for them, but are stuck on how to get there. We provide the framework and community for an easier and accelerated path forward. For 35 years, we’ve challenged the status quo of entrepreneurial thinking, helping 20,000+ entrepreneurs gain clarity, boost their confidence, and achieve accelerated results. We pride ourselves on offering world-class coaching to exceptional clients through our positive, proactive, and growth-focused environment cultivated by our amazing team! We are seeking an outstanding Account Manager with a proven sales track record to initiate, qualify and close new business. This is a full time, home based role, with the requirement to attend workshops for 7 full days in Kensington, London across the year. This position is for you if you are: • Articulate, professional, and adept at relating to successful business owners. Highly accountable, you know great relationships with clients and team members alike are built on integrity and authenticity., • A natural conversationalist and excellent listener. You exude energy, positivity, and confidence and love the challenge of meeting new people and winning them over., • Self-motivated, curious, responsive, and results-driven. We call this Batteries-Included., • A collaborative team player. You value others’ talents and seek out their ideas to achieve exponential results., • Passionate about helping other people achieve a bigger, brighter future. We also want you to have: • A Growth Mindset: You are constantly learning, growing, and setting bigger goals. You are courageous and create value first before expecting opportunity., • A Hunter Mentality: You are persuasive, adaptable, and solution-focused., • A Higher Education Qualification. You have some kind of traditional or alternative education beyond school. You’ll be responsible for: • Quota Attainment: Meeting (and exceeding!) your monthly and quarterly sales targets., • Pipeline Building: Developing strategy to build your pipeline of sales opportunities within your defined target leads and prospects., • Initiating the Sales Cycle: Qualifying prospects and setting appointments to commence the sales process., • Weekly Reporting and Funnel Management: Completing all weekly pipeline and activity reporting. Why Strategic Coach? We have: • Exceptional Clients: As an Account Manager, you will play a key role in dramatically improving people’s lives. Our clients are extraordinary individuals who, because of their involvement in the Program, will go on to do even more remarkable things in their lives and businesses., • Extraordinary Culture: As a company that teaches entrepreneurial teamwork and walks our talk, we take a lot of pride in cultivating a collaborative, positive, growth-oriented culture. We are constantly supporting our team members in their own learning and growth as we evolve and innovate as a company. You will also receive: • Six weeks of paid time off each year., • Twenty-one flex hours., • Top-tier onboarding and training., • Insightful assessments to help you identify your unique strengths., • Access to our first-class workshop programs., • Fun team challenges, events, and celebrations., • Three paid days off per year to volunteer with your chosen community. If you think this position is a right-fit for you, please send your résumé to today. To support our talent acquisition efforts, Strategic Coach may leverage AI technology as part of the recruitment process. We have also partnered with skills assessment platforms to help streamline and enhance candidate evaluation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We thank all applicants; however, only those candidates selected for an interview will be contacted. Strategic Coach is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values and corporate culture, Strategic Coach is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. If you have an accommodation need, please contact Human Resources in advance of your interview to make appropriate arrangements. By applying, you agree that the statements made by you are true, complete, and correct to the best of your knowledge. Further, you understand that any falsification of statements, misrepresentations, and/or deliberate omission or concealment of information may be considered just cause for dismissal.

Aspiring Child Therapist - Guildford Guildford - Multiple Learning Disabilities - SEN - Speech and Language - Therapy - Education and Training - Psychology - Criminology - Sociology - Graduate Are you looking to kick-start your career in the child development, therapy and learning disability support? Are you looking for a role where you can support the mental health and development of young people? We are currently recruiting for a Learning Support Assistant in a specialist school in the Guildford area. The school benefits from a strong multi-disciplinary team of medical therapists, providing excellent care for all: speech and language therapy, occupational therapy, special school nurses and physiotherapy. Working together with the knowledgeable and experienced educational staff, they provide a highly personalised and creative curriculum, encouraging all students to achieve their full potential. The school welcomes students aged between 2 and 19 years old with Special Education Needs including children with moderate, severe, profound, and multiple learning disabilities, as well as those with speech and language, social communication, and sensory processing disorders. The children have diverse needs, including, but not limited to, physical disabilities and medical needs requiring on-site therapeutic care. This is a challenging role and any previous experience in a relevant field would be advantageous, but is not essential. Training, support and CPD is offered in order for you to perform your duties and to ensure safeguarding of all students. If you are looking to kick-start your career in Psychology, Mental Health, Therapy or Education, then this Special Education Needs Teaching Assistant role is the perfect opportunity for you. You really will be having a positive impact on the lives of children and young people who need it most. Personal Qualities Open minded Resilient Passionate about helping children and young people achieve their full potential Able to build confidence and motivation Able to build robust and effective relationships with students Able to remain calm and resilient when placed in situations of stress or conflict Caring, compassionate, and a good listener Start date ASAP £90-£110 per day - Mon-Fri, 8.30am-3.30pm, term time only Excellent on-site training, support and CPD is provided to ensure safeguarding of all students You MUST have right to work in the UK in order to apply - no Visa sponsorship Apply now or contact Judith Oakley at Academics Ltd, if you are interested in the Mental Health Teaching Assistant role: T: 01483 366436 E: TPBN1_UKTJ

We are looking for a befriender volunteer to meet with people we support on a regular basis at our service in Durham. Volunteering with Creative Support is a great way to enrich the lives of people with support needs while helping our staff to deliver person-centred services. We are looking for an outgoing, sociable and warm person, who's also a good listener. As a befriender, you will provide companionship to some of the people we support and help them to gain confidence and engage with the local community. This can include going for a walk, visiting a café, attending activities/events or day trips in the surrounding area. If you have a few hours to spare on a regular basis, we would love to hear from you! This role is for our Durham Floating Support Service which supports clients with a range of mental health needs, living independently all over Durham. Hours: Flexible days and times, including evenings and weekends Volunteer Duties: • Meet on a regular basis • Provide companionship and conversation whilst respecting boundaries • Help people we support to engage with the local community • Report any safeguarding concerns to Creative Support staff members • Understand and work within Creative Support Policies and procedures, respecting boundaries • Attend regular supervisions with your allocated volunteer supervisor and complete any training provided TPBN1_UKTJ

This is a Senior Technical Manager role with a difference. You will be working in a factory supplying top‑tier products to a unique range of customers. We need an experienced food technical expert who understands team leadership and development, working closely with commercially driven retail customers. A great opportunity for someone wanting to develop teams and operate with autonomy. More information on this Senior Technical Manager role: Developing the technical team and implementing a proactive approach to the technical agenda for the site. Working closely with the Senior Team, collaborating cross‑functionally. Being the main point of contact for major retail and other B2B customers for the site. Ensuring the technical team has the correct balance of skills in place to support the business. Planning and monitoring Technical KPIs, reviewing trends and taking the appropriate action. Heading up technical‑related projects for the business. Embedding an ‘audit‑ready’ culture. The business: Successful food manufacturer supplying a diverse range of customers. Longevity across the customer base. Quality and a real passion for product are at the core of this business. Strong manufacturing capability. Long‑serving team members – a wealth of knowledge to draw on. This Senior Technical Manager role requires the following background: Technical Management experience in Food Manufacturing is essential. A Technical Manager with wider business capability and understanding across operations, supply chain and commercial. Proven achievements in the development and upskilling of teams. Current relationships and networks across the major retailers. Detailed understanding of retailer audits and the BRC audit process. A listener with the engagement and communication skills to motivate and drive a positive environment for the team. This is a demanding role, as are all senior technical roles in the food industry. It is an ideal next step for someone who can work with deadline‑driven challenges, make effective decisions, and encourage accountability and team inclusivity. There is a great team culture that can be harnessed and developed here, supported by an executive team with a wealth of knowledge and expertise for future development. For more information on this technical role and other opportunities in this discipline, please contact Sarah in the Novus Team. #J-18808-Ljbffr

Our client is looking for 1st Line IT Desktop/Service Desk Support Engineer to join their busy and growing team. The role is located in East London and you will be based in the London office 4 days a week and the Crawley office, one day a week (this journey is expendable). This may be subject to change in the future. You will ideally be a Graduate holding an IT related degree and/or completed a CompTia and possess a minimum of one year experience in an IT Support role, this is deskside and service desk. You will be supporting a large number of internal end users across multiple offices, with all 1st line queries using a ticketing system. Helping users to solve technical issues with their computers, hardware and software. Logging the query that is received by telephone or email onto a ticket system and fixing basic problems according to your experience and then escalating more complex queries to 2nd line. Communicating and updating the user at all times until resolution. Adhering to Service Level Agreements provided by the business. Great opportunity to grow within your IT support career path! Competitive salary, excellent company benefits and a supportive and friendly team environment on offer. Skills/Experience/attributes: • Graduate with an IT Related degree, ideally Computer Science or similar or relevant IT course studied at Secondary education, • CompTia is highly desirable, • At least one year of working experience in an IT Support role in a professional office environment, • Knowledge and experience of Active Directory administration, • Experience of the full Microsoft suite, • MS Office 365 experience is desirable, • Hardware trouble shooting and fault diagnosis, • Knowledge of Word, Excel, Outlook, Teams and PowerPoint, • Outstanding communication skills, face to face, verbally and written, • Strong customer service skills, • Good listener and remains calm under pressure, • High attention to detail, • Enjoys learning new skills and a fast learner, • Likes to be part of a team but also working under own initiative

ROLE TITLE: Project Support Analyst - Digital Prevention Services (PMO) LOCATION: Remote, with occasional travel to London (Canary Wharf) or Leeds as required CLEARANCE: BPSS (Baseline Personnel Security Standard) is required; candidates must be eligible to undergo and successfully pass BPSS checks. We are seeking an enthusiastic Early Professional Project Support Analyst to join Experis and work within our client's PMO for the Digital Prevention Services Portfolio, supporting initiatives across Digital Screening, Digital Vaccinations and Digital Healthcheck within the Transformation directorate. This graduate‑level role will support programme and project management activities aligned to public sector governance while giving you insight into how large Government and healthcare functions operate and helping you build a career in PMO and project delivery. Experis Consultancy forms part of ManpowerGroup, a global family of companies providing IT resourcing, project solutions and managed services to public and private sector organisations. Our approach is personal with both clients and employees, and we are passionate about training, technology and career development, offering access to a wide range of learning resources and communities of practice. Role overview You will sit within the client's PMO Onboarding team, helping to run the processes and systems used to onboard, manage and offboard resources into the Digital Prevention Services Portfolio. Day to day, you will operate onboarding and offboarding tools, administer central data repositories and trackers, and ensure records are accurate, consistent and up to date to support portfolio reporting and governance. Key responsibilities Learn, use and continually improve the PMO's onboarding and offboarding processes, ensuring resources are set up, changed and exited accurately and on time. Administer and maintain central data repositories, logs and trackers, ensuring data quality, completeness and auditability. Actively participate in team calls, stand‑ups and wider PMO meetings, providing clear updates and escalating issues or risks promptly. Build strong working relationships with project teams and stakeholders, acting as a friendly first point of contact for onboarding‑related queries. Support continuous‑improvement activity, capturing ideas, mapping processes and helping to implement and embed new ways of working. Contribute to wider PMO services as required, including meeting organisation, action tracking, basic reporting and maintaining registers and documentation. Essential skills and experience Recent graduate (BSc/MSc or equivalent) in any discipline; strong candidates may come from business, management, STEM, social sciences or related fields. Practical experience from university projects, internships or placements involving planning, coordination, administration or project support. High attention to detail and strong organisational and numerical skills, comfortable managing multiple tasks, deadlines and priorities. Excellent written and verbal communication skills - able to produce concise reports, support meetings and communicate with diverse stakeholders. Proficiency with standard office tools (Microsoft Office) and the ability to quickly learn new PMO or project‑management tools (for example Jira, Confluence, Trello or MS Project). Proactive, curious and process‑oriented, with an interest in how programmes are delivered and how processes can be improved. Comfortable working openly and collaboratively in mixed teams (clients, suppliers and contractors) and willing to adopt Agile ways of working. Personal qualities: hardworking, enthusiastic, reliable, a quick learner, good listener, able to work independently and take ownership of tasks

Customer Experience Executive Based in Southwark - Hybrid | Up to £28k DOE | Permanent, Full‑time | Growing, people‑focused organisation Are you looking to join a business where customer experience actually comes first? Our client, a fast‑growing and innovative financial services company, is expanding their team following internal promotion. They’re now seeking a Customer Experience Executive who thrives in a professional environment where accuracy, empathy and problem‑solving really matter. This is not a call centre role. You’ll join a small, collaborative team handling customer queries via email and phone, supporting in‑life processes and ensuring customers receive a seamless and positive experience from start to finish. If you enjoy getting to the root of a query, resolving issues, and contributing to process improvements, this is a great fit. Please note: To be considered for this position, you must have proven complaints‑handling experience gained specifically within a financial services environment. What you’ll be doing: • Responding to incoming customer calls and emails, ensuring every interaction is handled professionally and leads to a positive outcome., • Managing key in-life processes including settlement requests, reschedules, refunds, account queries and cash reconciliations., • Producing accurate documentation, maintaining customer records, and ensuring all data is up to date., • Handling customer complaints with care, clarity, and good judgment., • Working closely with internal teams to resolve customer issues and support ongoing requests., • Identifying opportunities to improve processes and enhance the overall customer journey., • Representing the company’s values in every interaction. What we’re looking for: • Essential: demonstrable complaints-handling experience within a financial services environment., • Someone passionate about delivering outstanding service and doing the right thing for the customer., • Strong communication skills, both written and verbal., • Excellent attention to detail and confidence working with numbers, particularly when handling settlements or repayment queries., • A proactive listener who asks the right questions and resolves queries effectively., • Comfortable using CRM systems (or quick to learn new systems)., • A team player who brings positivity to the workplace., • Self‑motivated, organised, and eager to develop. Why join? You’ll be part of a company that genuinely celebrates individuality, supports development and values every employee’s contribution. As the business continues to grow, so will your opportunity to progress, learn and build a long‑term career in financial services. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15448

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | Lewisham Branch Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Lewisham Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm . For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £28,800 plus a £500 annual cash allowance to spend on our great range of benefits. 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work • we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage • from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at ]]>

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking | Camden Town Branch Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Camden Town Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm . For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £28,800 plus a £500 annual cash allowance to spend on our great range of benefits. *Include salary where authorised 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work • we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage • from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at ]]>

Customer Service Executive Financial Services - Complaints & Customer Support Based in Southwark | Permanent, Full-time | Growing, people-focused organisation Are you looking to join a business where customer experience actually comes first? Our client, a fast-growing and innovative financial services company is expanding their team following internal promotion. They're now seeking a Customer Service Executive who thrives in a professional environment where accuracy, empathy and problem-solving really matter. This is not a call centre role. You'll join a small, collaborative team handling customer queries via email and phone, supporting in‑life processes, and ensuring customers receive a seamless and positive experience from start to finish. If you enjoy getting to the root of a query, resolving issues, and contributing to process improvements, this is a great fit. And if you bring complaints handling experience in a financial services setting, you'll be especially well suited to this role! What you'll be doing: Responding to incoming customer calls and emails, ensuring every interaction is handled professionally and leads to a positive outcome. Managing key in-life processes including settlement requests, reschedules, refunds, account queries and cash reconciliations. Producing accurate documentation, maintaining customer records, and ensuring all data is up to date. Handling customer complaints with care, clarity, and good judgment. Working closely with internal teams to resolve customer issues and support ongoing requests. Identifying opportunities to improve processes and enhance the overall customer journey. Representing the company's values in every interaction. What we're looking for: Experience within financial services, ideally within complaints, customer service or another regulated environment. Someone passionate about delivering outstanding service and doing the right thing for the customer. Strong communication skills, both written and verbal. Excellent attention to detail and confidence working with numbers, particularly when handling settlements or repayment queries. A proactive listener who asks the right questions and resolves queries effectively. Comfortable using CRM systems (or quick to learn new systems). A team player who brings positivity to the workplace. Self‑motivated, organised, and eager to develop.Why join? You'll be part of a company that genuinely celebrates individuality, supports development, and values every employee's contribution. As the business continues to grow, so will your opportunity to progress, learn, and build a long-term career in financial services. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15448

An established community organization is seeking compassionate volunteers to assist in running support groups for bereaved individuals.This fulfilling role involves working closely with a group leader to provide guidance and support in a safe environment.Volunteers will help facilitate groups, ensur