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Join to apply for the Playout Controller FTC 12 months role at Sky 1 day ago Be among the first 25 applicants Join to apply for the Playout Controller FTC 12 months role at Sky Job Description We believe in better. And we make it happen. Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Core responsibility of the Playout Controller is to manage the transmission of ‘Live’ complex events, as well as to provide schedule management, output monitoring and first line recovery for any Sky hosted channels. The management of ‘live’ complex events includes, for example: broadcasts where the break structure is variable, the duration of the event is unpredictable or where the timings of two subsequent events may overlap. Schedule management includes the preparation, checking and updating of automation schedules delivered into the area to ensure discrepancies are identified before the output is affected. It also includes the alteration of “live” automation schedules due to changing editorial or commercial requirements. For both the preparation and management of the automation schedules, a high degree of attention to detail and adherence to agreed process is necessary to avoid potential impact to the channel output. Through monitoring of the channel outputs the Controller is responsible for the scheduled content being delivered to the distribution platforms without defect or degradation. Direct “eyeball” monitoring of the channel output is supported and enhanced through the use of automated fault detection and alarming which the Controller must be fully capable of interpreting and interrogating. In the case of any fault or deviation from the required output it is the Controller’s responsibility to minimise impact to the viewing public either through restoration of service or by fault management. Knowledge of the playout infrastructure and agreed best practices for recovery are essential in performing this function effectively. The Controller is skilled in the management of both server-based content and “live” content including complex live events. The Controller will also be responsible for effective training of others, contributing to the integration of new systems and services. The Controller will prioritise incidents and escalate effectively, taking financial, reputational and stakeholder concerns into account. What You’ll Do • Schedule Preparation - performing required manual and automated tasks on the playout schedules to identify potential errors and known faults and ensure readiness for broadcast, • Live schedule management – editing of live automation schedule to alter content or timings as required, • Live schedule monitoring – monitoring the output of channels to confirm and maintain fault-free playout, • Regulatory Knowledge – knowledge of Ofcom regulations and Sky policies, • Fault Identification – immediate identification of any loss or degradation of the channel outputs, as well as loss of encryption or PIN protection, • Fault recovery – use of system resilience or schedule editing to recover from channel loss or degradation, • Fault management – use of on-screen messages, voice-overs, or other messaging to keep customers informed when a fault is not immediately recoverable, • Escalation – efficient communication to 2nd line support teams and operational management, • Editorial Knowledge – knowledge of Sky’s programming and promotional strategies., • Logging & Reporting – accurately recording any faults, changes, or other deviations from the originally scheduled content, • Information Management – accurately passing on information to colleagues or operational management to ensure channel continuity, • Communication – concise and accurate verbal and written communication, professional and courteous at all times, • Training – passing on knowledge and experience of workflows, systems and procedures as required. Structured training of others utilising established training materials as required, • Support – Provides support to the Playout Specialist and Operational Lead functions as required, • Complex Live Event Management – line-up, preparation and control of complex live events including negotiation with production teams when event durations are variable or overlapping, • Gallery Free Production – making any necessary editorial decisions to maintain channel continuity when communication with event source is incoming only e.g. World Feed What You’ll Bring • Qualifications - degree qualification or relevant vocational qualifications, • Specialist Knowledge – skilled in Playout systems and workflows, skilled in managing live events, skilled in Playout systems used by Sky, skilled in managing live Sports events, • Industry Experience – Experience of digital playout environment, complex Live broadcast experience, • Leadership Skills - Excellent communication & influencing skills, excellent decision making and prioritisation skills The Sky Playout Team works 24/7 365 days a year to ensure that Sky Customers are receiving the best quality live sports and entertainment programmes. You’ll be joining the team and working a fixed shift pattern of day, mid and night shifts. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here’s a taster: • Access to free NOW, for streaming all your favourite shows, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Team Overview The Playout department is responsible for ensuring the seamless, accurate and robust delivery of Sky’s channels and those of third parties that we are contracted for. The department provides a service to Sky’s Entertainment, Commercial, News & Sports departments in ensuring delivery of these channel outputs for distribution on all platforms. re. Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! Inclusion & How You'll Work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. • Entry level, • Full-time, • Accounting/Auditing and Finance, • Broadcast Media Production and Distribution Referrals increase your chances of interviewing at Sky by 2x London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago Watford, England, United Kingdom 2 weeks ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 weeks ago Feltham, England, United Kingdom 1 week ago Greater London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. 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We are seeking an experienced Senior Technical Production Manager to take responsibility for the successful technical delivery of live events from initial client brief through to project completion. Working across the full 360° production cycle, this role combines technical expertise, project management, commercial awareness and client service to ensure events are planned, resourced and delivered safely, efficiently and to the highest professional standards across lighting, video, audio, rigging and power requirements. Take organisational ownership of projects from initial enquiry and technical brief through to onsite delivery and final project close-out Interpret client and production requirements and develop appropriate technical solutions across multiple disciplines Lead the technical planning and coordination of events, ensuring all production requirements are identified, understood and achievable Develop and put in place production schedules, technical plans, equipment requirements, crew requirements and supplier requirements, using inhouse resources whenever possible Maintain clear project documentation, using our inhouse systems, ensuring information is accurate, current and communicated to relevant stakeholders Ensure projects are delivered within agreed scope, budget, programme and quality expectations Ensure projects are planned and delivered in accordance with company health and safety procedures and relevant legislation by producing and sharing the appropriate RAMS, risk assessments, method statements and any other client required documentation Work across audio, lighting, video, rigging, power, staging and associated technical systems, with sufficient technical understanding to coordinate specialist teams effectively Review and develop appropriate technical designs, production drawings, equipment specifications and system requirements to deliver show requirements and customer expectations Work with Heads of Discipline and technical specialists to develop appropriate technical solutions that are realistic, practical and suitable for the venue and event environment and support any technical integration between the different disciplines Prepare and manage project budgets, quotations and technical costings as requested Monitor project expenditure, committed costs and changes to scope throughout the project. Identify and communicate variations, additional requirements and potential commercial exposure. Gain appropriate approval for changes to project scope or expenditure where necessary Act as a senior technical point of contact for clients and the production team, managing expectations where necessary Represent the company by building strong, professional relationships based on trust, responsiveness and technical credibility. Where appropriate, attend client, production and technical meetings/events Take a senior leadership role in the delivery of events onsite Coordinate technical teams and suppliers during build, rehearsals, show operation and breakdown Act as a senior escalation point for technical or operational problems Coordinate communication between technical disciplines and wider production teams Maintain a calm, professional and solutions-focused approach during challenging or time-critical situations Ensure agreed technical standards and client requirements are maintained throughout the event Lead or support onsite technical meetings, briefings and production reviews as required At least 3 years’ experience in technical production management within a commercial AV, live events or event production environment Strong understanding of multiple technical disciplines including audio, lighting, video, rigging, power and associated production systems Experience managing the full project lifecycle from initial brief through to onsite delivery and close-out Strong project management, planning and organisational skills. Commercial awareness with experience managing budgets, quotations, suppliers and project costs Excellent client and stakeholder management skills. Ability to interpret technical requirements and translate them into practical production solutions Strong problem-solving and decision-making skills Ability to manage multiple projects, priorities and deadlines simultaneously Experience managing technical teams, freelancers and external suppliers Strong understanding of event health and safety requirements Excellent written and verbal communication skills Ability to remain calm and effective in a fast-paced, time-critical live event environment High level of attention to detail combined with the ability to maintain an overview of the wider project Proficient in relevant production, project management and technical documentation systems Right to work in the UK required Success in this role will be demonstrated through the consistent delivery of technically successful, safe and commercially well-managed events, strong client relationships together with effective collaboration across the business #J-18808-Ljbffr

Extensive experience in event planning and production, with a strong background in physical, hybrid, and virtual event formats. Familiarity with virtual event platforms and livestream production. Develop and maintain detailed event documentation, including Programme Execution Orders (PEOs), room lay

You'll play an important role in our events’ preparation and delivery, helping us maintain our leading position in the live events industry. Carry out pre-event safety checks, troubleshoot and resolve problems with existing systems. Work closely with other technical crew members, freelance staff a

Convene Hospitality Group seeks a Senior Event Production Manager to lead the Events Team and drive planning for physical, hybrid, and virtual events. You will be the primary client liaison, shaping timelines, budgets, and production schedules to meet high standards. You will oversee cross‑functio

A leading production company in the UK is seeking a skilled rigging professional to oversee rigging activities in various hotel and venue environments.

Senior Event Production Manager- Live Events, New Opening!. Acting as the primary point of contact for clients throughout the planning process, this role ensures that all aspects of an event – from logistics and technical production to catering and on‑site operations – are delivered to the hig

A leading event production company is seeking a Production Manager in London to oversee event execution from planning through completion. The ideal candidate will have a BA/BS degree, strong communication skills, and at least 4 years of experience in technical production.

Convene Rathbone in London is seeking a Senior Event Production Manager to oversee the end-to-end planning and execution of live, hybrid, and virtual events. Lead the Events Team, schedule staff, manage budgets, and drive continuous improvement through pre-event and post-event debriefs. You will be

A leading events agency in the United Kingdom is seeking an experienced Event Project Manager to manage both live and hybrid events. The ideal candidate is a natural relationship builder with a background in events or production agencies. This role requires strong experience in corporate events alon

Prospero Integrated in London is seeking an Event & Production Manager to lead end-to-end production for a range of events, from budgeting and planning through to onsite delivery and completion. You will coordinate with internal and external teams to ensure seamless event delivery, provide technical

This role requires 4+ years in corporate events, AV or live production, with strong planning, budgeting and leadership capabilities. DNA Recruit in London is seeking a hands-on Project Manager to own the technical delivery of large-scale live and corporate events. You’ll manage the full event life

Production Futures Limited is seeking an AV Technician to join our events team across venues in the UK. You will assist with equipment prep, setup and on-site operation for meetings and large-scale productions, ensuring timely delivery and high service standards. We value experience in hospitality o

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