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  • Manager of Client Care
    Manager of Client Care
    4 days ago
    Full-time
    London

    WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

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  • Waiter / Waitress
    Waiter / Waitress
    7 days ago
    £14 hourly
    Full-time
    London

    About Us The Antelope is part of the Urban Pubs & Bars family — a lively, community-driven pub at the heart of Tooting Broadway. We’re known for our buzzing atmosphere, great food and drink, and an energetic team that loves what they do. With a packed calendar of events and a friendly local crowd, no two days are ever the same. The Role We’re looking for friendly, attentive Waiters to join our fun and hardworking team. You’ll be the face of the guest experience — welcoming customers, taking orders, serving food and drinks, and ensuring every table leaves happy. You’ll work closely with the bar and kitchen teams to keep service running smoothly, maintaining a positive attitude even during the busiest shifts. Attention to detail, great communication, and a natural warmth with guests are key to this role. What We’re Looking For You must be 18 or over, reliable, hardworking, and available to work evenings and weekends — especially over the Christmas period. We want someone who thrives in a fast-paced, social environment and takes pride in delivering excellent service. Previous waiting experience is helpful, but we’re just as keen to meet people with the right attitude, energy, and passion for hospitality. Why Join Us We offer up to £14 per hour including Tronc, alongside a super fun team that genuinely enjoys what they do. You’ll benefit from regular team incentives, social events, and great opportunities to grow within Urban Pubs & Bars — a company that loves to promote from within. Both part-time and full-time positions are available, offering flexibility and strong earning potential. Ready to join The Antelope crew? Apply now and be part of one of Tooting’s most exciting pubs!

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  • General Manager
    General Manager
    18 days ago
    £40000–£50000 yearly
    Full-time
    London

    Whelans is a vibrant, welcoming pub company known for great quality food and drink, warm hospitality, and a buzzing atmosphere. We’re committed to creating memorable guest experiences and fostering a positive, motivated team culture. As we continue to grow, we’re looking for an exceptional General Manager to lead one of our venues to its next chapter. The Role As our General Manager, you will be the driving force behind the pub’s success. You’ll oversee all day-to-day operations, manage and inspire your team, deliver outstanding customer service, and ensure strong commercial performance. Key Responsibilities • Lead, motivate, and develop a high-performing front- and back-of-house team, • Maintain exceptional standards of service, cleanliness, and guest satisfaction, • Oversee stock management, ordering, and cost control, • Drive sales and profitability through great hospitality and local marketing initiatives, • Ensure compliance with licensing laws, health & safety, and company policies, • Recruit, train, and schedule staff effectively, • Manage budgets, P&L performance, and financial reporting, • Build strong relationships with guests, suppliers, and the local community About You We’re looking for a confident, hands-on leader with a passion for hospitality and people. You will have: • Proven experience as a General Manager or similar role in a pub, bar, or hospitality venue, • Strong leadership and communication skills, • A commercial mindset with experience hitting KPIs and driving revenue, • A calm, positive attitude under pressure, • A genuine passion for creating memorable guest experiences, • Excellent organisation and problem-solving abilities, • Personal licence (desirable)

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  • Bartender
    Bartender
    7 days ago
    £14 hourly
    Full-time
    London

    About Us The Antelope is part of the Urban Pubs & Bars family — a lively, community-driven pub at the heart of Tooting Broadway. We’re known for our buzzing atmosphere, great food and drink, and an energetic team that loves what they do. With a packed calendar of events and a friendly local crowd, no two days are ever the same. The Role We’re on the lookout for enthusiastic Bartenders to join our fun, hard-working crew. Whether you’re pouring pints, mixing cocktails, or chatting with regulars, you’ll play a key part in delivering the warm, relaxed vibe The Antelope is known for. What You’ll Do • Serve drinks quickly, efficiently, and with personality., • Deliver an excellent guest experience — every time., • Keep the bar stocked, clean, and organised., • Work closely with your team to keep service smooth during busy periods., • Support your managers with opening and closing duties when needed. What We’re Looking For • Must be 18+., • Available evenings and weekends, especially over the Christmas period., • A reliable, hardworking attitude and a genuine love for hospitality., • A team player who thrives in a busy, social environment., • Previous bar experience is a bonus, but not essential — personality counts just as much! Why Join Us • Up to £14 per hour (including Tronc), • A super fun team that supports each other and loves what they do., • Regular team incentives and social events., • Part-time and full-time roles available with flexible hours., • Great opportunities to grow within Urban Pubs & Bars — we love to promote from within. Ready to join The Antelope crew? Apply now and be part of one of Tooting’s most exciting pubs!

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  • Regional Service Advisor
    Regional Service Advisor
    1 month ago
    £28000–£36000 yearly
    Full-time
    London

    This dynamic opportunity gives you the chance to experience and work within some of the most famous automotive brands in the world. Calibre Group is one of the most innovative companies operating in the prestige and luxury automotive sector with an enviable reputation for excellence. We offer market leading services to our customers across all the major global brands including BMW, MINI, Audi, Jaguar, Land Rover, Mercedes and Porsche. If you are an experienced Automotive Service Advisor looking for a new challenge, look no further, we have the role for you!! We are offering a full time, permanent position, which involves working in different locations and brands for short term placements, covering Aftersales departments when their own staff are on holiday or away from the business for any reason. You will act as an Ambassador for our business and represent us in a professional, reliable and friendly manner. This is a very special position that recognises the contribution made and the pressure that Service Advisors work under each day in dealerships around the country. This is why we offer up to 5 weeks' paid holiday each year, plus statutory bank holidays. If you’re the best of the best and want to make a difference to your life, get away from the politics, whilst still getting to do what you’re really good at, then could this be the opportunity for you? Experience as an Automotive Service Advisor in the motor industry is essential for this role. What We're Looking For Our ideal candidate will have: • Automotive experience as a Service Advisor, • A proven track record of high customer feedback scores, • Flexibility to work in various locations, • A good working knowledge of Kerridge/ADP/CDK/Drive software, • The ability to work independently in a busy, pressurised environment, • Excellent communication and customer service skills, • Ambition and the self-motivation to achieve at the highest level with a proactive approach, • Solid organisational skills, reliability, integrity and excellent time management, • A professional, friendly manner and the ability to reflect the brand values of our customers, • The skills to handle conflicting demands and schedule work appropriately, • You must have a valid UK driving licence, your own car and mileage costs will be covered Benefits In Return • A competitive salary, • Up to 5 weeks' annual holiday allowance plus bank holidays, • Mileage allowance, • Employee referral scheme, • Workplace pension scheme, • Exclusive membership of a great team, • A dynamic and flexible job role with the ability to showcase your expertise in this position About Automotive Recruiters At Automotive Recruiters, we're passionate about connecting talented individuals with the perfect roles in the UK's motor industry. Our goal is to ensure a great 'fit' for both candidates and employers, making the recruitment process enjoyable and professional for everyone involved.

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  • Head Receptionist
    Head Receptionist
    2 months ago
    £16.5–£17.5 hourly
    Full-time
    Richmond

    Description Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management, • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills Training and benefits • 50% off your bill at all Gaucho and M Restaurants, • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform, • Training in the Rare L.A.B, • Career development and training, • Staff food breakfast and lunchtime of every day worked

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  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £12.21–£14 hourly
    Part-time
    Worcester Park

    Join a team that feels like home! Are you an experienced beauty therapist who loves what you do, but you're craving more connection, more support, and a team you can truly grow with? At Beauty Be Mine, we're not just another salon - we're a close-knit team that believes in doing great work, looking after each other, and making every client feel truly cared for. We’re looking for a friendly, capable therapist to join our team - someone who’s ready to bring their skills, energy, and passion to a salon where they’ll be appreciated from day one. What Makes Us Different: • Supportive, down-to-earth team - We back each other, share knowledge, and genuinely enjoy working together., • Room to grow - Whether you're passionate about skin, massage, or wellness, we’re here to help you evolve in the direction that lights you up., • Time to care - We don’t rush treatments. It’s about giving clients (and team members) the time and attention they deserve., • Little extras that make a big difference - From gym membership to free parking, we look after our team both in and out of work., • You’re an experienced therapist who takes pride in your work and wants to keep learning., • You’re warm, professional, and make clients feel instantly at ease., • You work well in a team and believe that communication is key to a great salon culture., • You’re happy to chip in wherever needed, from helping on reception to keeping things running smoothly behind the scenes., • Delivering a wide range of treatments (we offer everything from facials and massage to nails, lashes, and holistic therapies), • Helping us maintain high standards of professionalism and care, • Contributing ideas and input as we evolve the business

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