Aftersales Manager
1 day ago
Boston
Aftersales Manager – BYD / Suzuki - Boston, Lincolnshire Salary: Up to £35,000 + £15,000 OTE Bonus Are you an ambitious, driven, and people-focused leader ready to take the next step in your automotive career? An exciting opportunity has arisen at Boston BYD / Suzuki for an Aftersales Manager to lead our small but busy workshop, driving performance, customer satisfaction, and team development. This role is ideal for a rising star — perhaps an experienced Service Advisor, Workshop Controller, or Assistant Manager — looking to step into a management position and make their mark within a progressive, family-owned dealer group. The Role You’ll be responsible for leading the aftersales operation to deliver outstanding results in labour sales, workshop efficiency, and customer satisfaction. You’ll: • Manage the day-to-day running of the Service and Workshop departments., • Drive labour sales performance to achieve and exceed monthly targets., • Deliver exceptional customer experiences with industry-leading CSI scores., • Motivate, coach, and develop your team to maximise potential and retention. We’re seeking a motivated and capable individual with: • Proven experience in a Service, Workshop, or Aftersales environment., • A desire to lead, inspire, and develop a small but talented team., • Strong organisational, communication, and problem-solving skills., • A passion for customer care and operational excellence., • Up to £35,000 basic salary + £15,000 OTE bonus, • Opportunity to lead a respected BYD / Suzuki Aftersales department, • Ongoing training, development, and career progression