Job Description The Advertising Manager will lead Canting Fusion’s advertising and promotional activities to drive restaurant awareness, customer footfall and revenue growth. This role requires fluency in both English, Cantonese and Mandarin to effectively target and engage multicultural customers, especially within the local community, visiting business and tourist clientele. Key Duties and Responsibilities • Develop, plan and execute comprehensive advertising campaigns across online (social media, Google, WeChat, etc.), print and out-of-home channels to promote the restaurant and special events., • Liaise with media outlets, designers and vendors to coordinate delivery of promotional content in English, Cantonese and Mandarin., • Manage the advertising budget, ensuring maximum ROI and regular reporting on spend and results., • Monitor and analyse the effectiveness of campaigns (using analytics, feedback and sales KPIs), adjusting strategies to meet revenue and customer acquisition targets., • Conduct ongoing competitor and market research and observation to identify promotional opportunities within the hospitality sector and the Chinese community in London., • Oversee the creation, translation and localisation of advertising content to ensure cultural relevance and accuracy for Chinese-, Cantonese- and English-speaking customers., • Support the restaurant’s digital presence by managing website content, online listings and paid advertising campaigns., • Build relationships with local businesses, corporate offices, Chinese community groups and influencers to increase brand visibility., • Organise promotional events, partnerships, or collaborations to boost footfall. Essential Skills and Qualifications • Fluency in English, Cantonese and Mandarin (spoken and written), with strong copywriting ability in these languages., • Minimum 3 years’ experience in advertising, marketing or promotions, ideally within hospitality, food or retail., • Demonstrated ability to plan, execute, analyse and evaluate successful advertising campaigns across digital and traditional media., • Strong skills in data-driven marketing, campaign management, ROI analysis and digital advertising tools., • Excellent organisational, interpersonal and project management skills., • Creative flair with a commercial mindset., • Previous advertising experience in a bilingual or multicultural environment., • Experience with WeChat/Chinese social media, digital ad placements and London hospitality marketing., • Ability to work flexibly, sometimes outside standard hours to support campaign launches or events. This role is crucial for building Canting Fusion’s brand profile and driving measurable increases in revenue and market reach.
About Us Yellow Stone Building Limited specialises in the manufacture, installation, and refurbishment of stainless steel commercial kitchen equipment and interiors. We provide one-stop kitchen and interior solutions for restaurants, hotels, and other commercial clients, covering design, fabrication, on-site installation, and refurbishment works. With continued business growth, we are now recruiting a Production & Project Manager to oversee both factory production and site operations, ensuring that client projects are delivered smoothly from order through to completion. Key Responsibilities Lead and coordinate on-site installation, refurbishment, and fit-out works for commercial kitchen and interior projects; Organise labour, subcontractors, and materials to ensure projects are delivered on time and within budget; Supervise site teams (builders, electricians, painters, installers) and provide day-to-day direction and support; Ensure construction quality meets company standards and complies with UK building regulations and health & safety requirements; Maintain clear communication with clients to confirm project requirements and report on progress; Monitor budgets, timelines, and risks, updating senior management regularly; Develop and improve standard operating procedures to enhance efficiency and consistency across construction and refurbishment projects. Essential Skills & Experience Proven experience in construction project management, site supervision, or refurbishment works; Familiarity with factory fabrication processes or installation methods, with ability to oversee both workshop and site operations; Strong team management and coordination skills; Ability to effectively manage budgets, materials, and client expectations; Excellent communication and problem-solving skills; Ability to communicate in Mandarin Chinese is highly desirable, as many of our clients (e.g. restaurant owners) are Chinese-speaking. Desirable Experience in interior refurbishment or commercial fit-out projects; Knowledge of stainless steel fabrication or commercial kitchen equipment manufacture and installation; Ability to read construction drawings or CAD plans; Prior experience in a management role within a small or medium-sized enterprise.
Assistant Manger required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that will be looking to open new sites and offer the opportunity to grow and progress with the company.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
We are looking for an experienced head bartender who will run the bar like their own. Please apply with your most up-to-date CV Thank you Best Temper management team
Duty Manger required for a new pub opening in Tottenham. We will be a busy local Pub serving a rotating selection of craft Beer, great food and cocktails, with a massive Garden area. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that will be looking to open new sites and offer the opportunity to grow and progress with the company.
We are looking for an enthusiastic full time supervisor to join our growing bakery! We currently have four shops, with plans to open more, meaning lots of opportunities for job development, stability and growth!
Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a team of 6 at our new location in Marylebone W1. About You: - Experience: Minimum 12 months in a similar managerial role. - Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. - Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. - Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: - Excellent pay package as well as a supportive and welcoming team environment. - Opportunities for growth and move up to higher managerial roles If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service we would love to hear from you.
Job description We are seeking a skilled Café Manager to oversee the daily operations of our bustling café. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards excellence. Must be barista trained. Duties • Manage all aspects of the café, including staff supervision, customer service, and inventory control, • Ensure high-quality food production and preparation standards are maintained - Implement and uphold food safety regulations and hygiene practices, • Create a welcoming atmosphere for customers and provide exceptional service - Oversee the training and development of café staff, • Handle administrative tasks such as scheduling, ordering supplies, and managing budgets, • Handle budgets and ensure cost margins are correct, • Ensure Stock Take is done, • Hire and train all staff, • Qualifications - Previous experience in a supervisory role within a café, hotel, or similar hospitality setting, • Proficiency in bartending, food production, and culinary skills, • Strong team management and leadership abilities - Knowledge of food safety standards and regulations - Excellent organisational skills with attention to detail If you are a dynamic individual with a passion for delivering outstanding service in a fast-paced environment, we invite you to join our team as a Café Manager. Job Type: Full-time • Pay: £35,000.00-£37,000.00 per year Additional pay: • Yearly bonus Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: • Weekend availability Experience: • Hospitality: 3 years (required), • Customer service: 1 year (preferred), • Management: 2 years (required), • Supervising experience: 1 year (required), • Barista: 2 years (required), • Work Location: In person
Job Title: Property Maintenance Manager (Lettings Focus) Location: [Dartford] Company: [Land Estates] About Us: Join our dynamic team dedicated to providing exceptional property management and landlord and tenant satisfaction. We pride ourselves on maintaining high standards of safety, comfort, and service in our rental properties. Job Description: We are seeking a proactive and experienced Property Maintenance Manager to oversee and coordinate maintenance and repair activities for our rental properties. The ideal candidate will ensure properties are well-maintained, compliant with regulations, and provide a safe, comfortable environment for tenants. Key Responsibilities: • Prepare rental units for occupancy by coordinating cleaning, repairs, and renovations., • Serve as the main point of contact for tenant maintenance requests, responding promptly and effectively., • Conduct regular inspections to identify and address maintenance issues., • Schedule and oversee routine maintenance tasks, including cleaning, landscaping, and HVAC servicing., • Respond to emergency maintenance situations swiftly, ensuring tenant safety., • Supervise external contractors and maintenance staff, managing quotes, contracts, and quality control., • Assist in budgeting for maintenance activities, controlling costs, and planning necessary repairs., • Ensure property compliance with all relevant safety regulations and building codes through regular inspections., • Maintain accurate records of maintenance work, invoices, inspections, and work orders., • Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve tenant satisfaction., • Compile inventory and checkout reports., • Manage rent renewal processes, legal protection insurance, rent arrears, and court claims. Qualifications: • Proven experience in property or facilities management., • Strong organisational and communication skills., • Knowledge of building regulations and safety standards., • Ability to manage multiple priorities and work independently., • Budgeting and contractor management experience is preferred. What We Offer: • Competitive salary package, • Opportunity to work in a supportive and professional environment, • Training and development opportunities, • The chance to make a positive impact on tenants’ living experience
Looking for a friendly, organised and driven person who lives locally and has experience both behind a coffee machine and on the floor as a waiter. After training the successful applicant will oversee rotas, ordering and will be responsible for maintaining standard across the small team in two sites. You must be available on weekends and be interested in Italian food. Sites are in SE21 8SW (West Dulwich) and SW2 2TJ (Tulse Hill). You will work closely with the owners.
Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company
Key Responsibilities: Draw up budgets and timescales for property refurbishment projects based on client, landlord, and local authority requirements. Brief project teams, contractors, and suppliers on refurbishment specifications and delivery schedules. Assemble project documentation and records to support invoicing, compliance, and financial reporting. Plan and coordinate work schedules for refurbishment projects in consultation with Interior designer, surveyors, architects, and housing officers. Hire and supervise contractors or site staff, establish temporary site arrangements, and oversee delivery of materials. Regularly inspect and monitor refurbishment progress, ensuring quality standards, safety, and legal requirements are met. Identify defects or delays during refurbishment and propose corrective actions, while recording and reporting project progress to management and stakeholders.
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
We are looking for a Bar Manger to start ASAP. Some of the responsibilities will be • Running busy shifts, • Weekly Staff Rota, • Stock control, • Staff employment and staff training
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
Overview: The Education Manager plays a pivotal role in leading and enhancing the delivery of educational programmes. This position requires a dynamic and strategic individual who can manage teams, foster partnerships, and uphold the highest standards of educational excellence and operational efficiency. Key Responsibilities: Lead the administration and continuous improvement of educational services, ensuring efficiency, quality, and compliance. Exhibit exceptional leadership, communication, and organisational capabilities to inspire and guide teams. Collaborate proactively with partner organisations and stakeholders to support programme development and delivery. Work closely with the Director to monitor, evaluate, and refine educational programmes for optimal impact. Champion health and safety standards across all educational activities and environments. Promote an inclusive, respectful, and culturally sensitive approach to working with diverse communities. Recruit, manage, and support sessional staff, ensuring effective delivery of educational content. Implement robust performance management systems to drive staff development and accountability. Cultivate and maintain strong relationships with partner organisations and relevant local institutions. Demonstrate excellent time management and the ability to work independently with minimal supervision. Take full ownership of assigned projects and activities, ensuring timely and high-quality execution. Qualifications and Experience: A Master’s degree in Education or a related field is essential; a doctoral qualification is highly advantageous. Proven experience in educational leadership, programme management, or curriculum development. Strong understanding of compliance, safeguarding, and quality assurance in educational settings.
Our venue (Eadn London) combines restaurant, bar, and entertainment operations, and we are now focused on developing stronger commercial performance. The Commercial Manager will play a central role in driving revenue growth, managing key business relationships, and supporting marketing and event strategies to ensure sustainable profitability. Key Duties & Responsibilities Develop and implement commercial strategies to increase revenue and enhance brand visibility. Build and maintain strong relationships with corporate clients, suppliers, members, and partners. Lead business development initiatives including sponsorships, corporate partnerships, and event sales. Plan and oversee marketing campaigns, promotions, and member engagement activities. Monitor financial performance, set sales targets, and prepare regular performance reports. Work closely with operations, F&B, events, and membership teams to maximize commercial opportunities. Who We’re Looking For Education & Qualifications Bachelor’s degree in Marketing, Hospitality, Business Administration, or a related field. A postgraduate qualification (e.g., MBA) is an advantage. Skills & Competencies Strong negotiation, sales, and networking skills. Excellent communication and relationship-building abilities. Solid understanding of hospitality, dining, or private club operations. Experience in event planning, sponsorship, and partnership management. Results-driven, proactive, and able to thrive under pressure. Experience Minimum of 2–5 years of commercial, sales, or business development experience, preferably in hospitality, F&B, private clubs, or hotels. Proven track record in driving revenue growth and securing corporate or membership partnerships. Experience in budget management and contract negotiations.
Restaurant Manager We are seeking an experienced and motivated Restaurant Manager to lead our team at our Italian restaurant in Cockfosters, London. The ideal candidate will have strong leadership skills, a passion for hospitality, and proven experience in managing daily operations within a busy restaurant. Responsibilities: - Oversee day-to-day restaurant operations - Lead, train, and motivate the team to deliver excellent service - Manage reservations, staffing, and scheduling - Ensure food quality, service standards, and health & safety compliance - Monitor budgets, stock, and supplier relationships Requirements: - Previous management experience in hospitality (restaurant preferred) - Strong leadership and communication skills - Ability to work under pressure in a fast-paced environment - Customer-focused with a proactive approach - Flexibility to work evenings and weekends We offer a friendly working environment, opportunities for growth, and the chance to be part of a dedicated team delivering authentic Italian dining experiences.
Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
Join Remoli Group as a Front of House (FOH) Pasta Remoli Westfield in Stratford is on the lookout for a Front of House Supervisor with at least four months of experience. As a fast-service restaurant, we need someone who can engage in service while efficiently overseeing the floor and staff. Perks include: - Early closing times (21:30 daily, 18:30 on Sundays) - Complimentary meals during shifts - 25% discount for friends and
We are small construction company seeking for highly professional individual with a proven track record in securing projects and building strong client relationship. Key Requirement: Qualified, results oriented, and able to represent our company to clients. Strong knowledge of opportunities in Wembley, Brent, Ealing and central London (W1-W2-SW5-SW7) Securing Work For: Project extensions, construction and building extensions for houses. Full refurbishment of houses. Property maintenance, including multi-occupancy hotels and blocks of flats. We offer: Competitive salary , percentage of profit from each project acquired, opportunity to grow with an ambitious and expanding company. if you are motivated, well connected and able to bring projects into our pipeline we like to hear from you.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
As Guest Services Manager at our Four Points Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both Front Office and Food & Beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott.
Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage Great managerial skills This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
RIND is Battersea’s new wine, cheese, and charcuterie bar – opening September 2025. We’re an intimate, design-led space with a front-of-house deli fridge, beautiful wine list, and a menu featuring cheese flights, charcuterie platters, and London’s best steak tartare. We’re looking for a driven, hands-on General Manager to lead our opening team, help shape the guest experience, and build a loyal community around our unique concept. What you’ll do: Lead the day-to-day running of the bar, deli, and front-of-house team Deliver outstanding guest experiences with warmth, charm, and confidence Manage stock, supplier relationships, and rota planning Drive sales and profitability while keeping service standards sky-high Be an ambassador for RIND – on the floor, behind the bar, and online What we’re looking for: Previous management experience in a premium bar/restaurant environment A love of wine, cheese, and hospitality (WSET or foodie background a plus) Strong leadership and people skills – you’ll inspire and motivate the team Commercial awareness and confidence with numbers (rota, GP, P&L basics) Someone who thrives in a start-up environment and wants to grow with us Perks & Benefits: Salary between £42,000 – £45,000 (depending on experience) 45 hours per week, with a supportive and respectful rota Cost-price wine and discounts on our cheese & deli products Staff meals on shift 50% staff discount for you + a guest when dining Real progression opportunities as we grow the RIND brand
Experienced Waite required for a bubbly restaurant in Crystal Palace. Knowledge of Italian food is a plus Duties includes • Answering question related to the menu with recommendation, • Opening and closing restaurant/bar, • Preparing drinks, cocktail and coffees up to Sapore Vero standard, • Answering phone and taking orders, • Delivering food and drinks to customers, • Processing payments, • Cleaning tables after customers, • Maintain a tidy floor and bar, • Clean and polish glassware, • You must have a positive personality always smiling to engage customers, • Most important is to make sure that customers have enjoyable experience YOU MUST HAVE: • 2+ years experience with Italian restaurant, • Good English, • Experience with coffees and cocktails If you are interested please answer here and we will be in touch with you
As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
POSITION SUMMARY Manage all restaurant operations, leading service periods while maintaining cleanliness, appearance standards, and overall efficiency to ensure consistent delivery of operational standards. Work closely with the General Manager on all aspects of FOH and BOH management, service delivery, food safety, and operational controls. Ensure all operations comply with relevant legislation, including the Licensing Act 2003, and adhere to Health and Safety regulations. Continuously strive to improve both guest and staff satisfaction. Maximize financial performance and achieve budgetary targets.
We are a small independent cafe located in the park (Island Gardens,E14).We have a big love for good coffee, tasty food and friendly service hence we are looking for an Assistant Manager to help us keep things running smoothly. Key Responsibilities: -helping to run the cafe day to day -leading shifts and supporting the team -jumping in where needed-from making coffee to helping in the kitchen (training provided) -keeping things organised with stock, orders and rotas -maintain health and safety food hygiene standards making sure our cafe always feels welcoming -handling payments and being confident using our Good Till system (training provided if needed) What we are looking for: -experience in hospitality(ideally cafe or restaurant) -a friendly positive attitude -good organisational skills and reliability -flexibility to work weekends and different shifts (openings/closings)
Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment
We Are Looking For A Pub Manager Which Can Join Our Team To Help Us Manage & Promote Brand New Pub As Good As Possibly Can Be . Minimum Year Of Experience Needed ! Immediate Start
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience 1 -2 years in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role., • Passion for food, drink, and memorable service., • Weekend available, • Immediate start, • Leadership skilss can motivate a small team and delegate effectively, • Customer focus knows how to turn a frustrated guess into a happy one, • available for evenings, weekends and busy shifts, • This is a brilliant chance to join a destination venue with real quality, and play a vital part in its continued success., • This role will support the company's expansion by managing daily operations while ensuring consistency across new locations, • £28.000 to £32,000.00 gpa
Assistant Restaurant Manager – Spring, Somerset House Spring is looking for an Assistant Restaurant Manager to join our team at Somerset House. We’re seeking someone with proven experience in high-quality restaurant operations, a strong eye for detail, and a genuine commitment to hospitality. Why Join Us? At Spring, our focus is simple: thoughtful cooking, seasonal produce, and service that feels personal. We value the relationships we build—with our guests and within our team—and we aim to create an environment where people feel cared for, both at the table and behind the scenes. The Role As Assistant Manager, you’ll support the day-to-day running of the restaurant, working closely with our senior management and front-of-house teams. You’ll help set the tone for service, motivate the team, and ensure that our standards remain consistently high. You will: Lead, coach and support the FOH team to deliver warm, professional service. Take ownership of service training: running briefings, developing team knowledge, and ensuring consistent delivery across the floor. Oversee daily operations including briefings, floor management, and staff development. Build strong guest relationships and encourage a welcoming, loyal community around the restaurant. What We Offer Salary: From £38k+ (including service charge and tronc scheme bonus) Time Off: Sundays and Mondays typically off, plus 28 days holiday allowance Meals & Uniform: Staff meals during service and a uniform allowance Learning & Development: Paid training, WSET courses, and opportunities to learn from suppliers Perks: £100 birthday voucher, staff discount at Spring and Somerset House, Perkbox membership, and well-equipped staff facilities with individual lockers If you’re ready to bring your experience and enthusiasm to Spring, please send your CV and a short cover letter telling us why you’d be a great fit.
About the Role: We are looking for a motivated and creative Senior Content Producer to support the planning, creation, and delivery of high-quality media and communications content across multiple platforms. This role is ideal for someone with at least 1 year of experience in media, content, or communications, who is ready to take the next step in their career and grow into a more senior position. Key Responsibilities: • Assist in the planning, production, and publishing of engaging content across digital, social, and traditional media channels., • Support the creation of multimedia content (articles, social media posts, newsletters, videos)., • Collaborate with the wider communications and marketing teams to align content with organizational goals., • Help manage content calendars and ensure timely delivery of projects., • Contribute creative ideas to campaigns and brand storytelling initiatives., • Track content performance and suggest improvements. Requirements: • Minimum 1 year of experience in content production, media, or communications., • Strong writing, editing, and organizational skills., • Familiarity with digital media platforms (social media, websites, newsletters)., • Ability to manage multiple tasks and meet deadlines., • A proactive attitude with a willingness to learn and grow., • Teamwork skills; some mentoring or leadership potential is a plus, but not essential. What We Offer: Competitive monthly salary: £1,850 – £2,500 (depending on experience and performance). • Training and ongoing professional development., • Opportunities for career growth into senior or leadership roles., • Flexible working options (office-based with partial remote flexibility)., • Supportive and creative team environment.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Restaurant Manager Wanted Join our well-established restaurant with years of experience! Must have a valid Personal Licence and proven management skills. Lead our team and help us deliver amazing service!
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Assistant General Manager – 1 Michelin Star Restaurant 📍 London £45,000 Service Charge Included 8 Weeks Paid Holiday 3 double shifts + 1 single shift per week We are seeking an experienced and passionate General Manager to lead the front of house at our award-winning, 1 Michelin Star fine dining restaurant. About the Role • Oversee daily operations of a 20-cover restaurant., • Lead and inspire a small, dedicated team., • Maintain exceptional guest experience and service standards., • Work closely with the Head Chef to ensure seamless food & drink service. What We are Looking For • Strong fine dining background (Michelin or high-end restaurants)., • Excellent knowledge of food, wine, and beverage pairings., • Proven leadership and organisational skills., • Hands-on, guest-focused approach. Opportunity to work with a small, high-performing team in an intimate luxury setting. If you are an ambitious and hospitality-driven leader ready to bring your expertise to a prestigious restaurant, apply now.
Assistant Manager – Daytime Restaurant (Middle Eastern Brunch & Neapolitan Pizza) Location: Walthamstow Hours: Primarily daytime, with occasional evening closes (never later than 10 PM) Schedule: open Monday to Sunday Are you passionate about hospitality and leadership? We’re looking for an Assistant Manager to join our vibrant daytime restaurant, serving authentic Middle Eastern breakfast & brunch and delicious Neapolitan-style pizza. As our Assistant Manager, you’ll work side by side with the General Manager, leading a young, enthusiastic front-of-house team and ensuring every guest leaves with a smile. What You’ll Be Doing: Creating and managing rotas to keep the team organized and motivated. Leading by example, maintaining top-tier standards of service, cleanliness, and hospitality. Building a friendly, welcoming environment for both customers and staff. Assisting in training and developing the team for success. Supporting bar and coffee operations – barista skills are a plus! Driving customer satisfaction and fostering regular guests through exceptional service. What We’re Looking For: Leadership skills and the ability to inspire your team. Strong organizational skills – especially for rota planning and day-to-day operations. A positive, hands-on attitude and a passion for hospitality. Experience in a supervisory or management role within restaurants or cafés. Teamwork-focused mindset – we work as one team to make magic happen! Benefits: Great work-life balance (no late nights – closes by 10 PM) Opportunity to grow within a dynamic, fast-paced concept Staff discounts and perks If you’re ready to take on a leadership role in an exciting concept that blends Middle Eastern flavors with artisan pizza, we’d love to hear from you! Apply today and join a team where hospitality comes first.
About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment
We are looking for a passionate and ambitious front of house management member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.