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Position: Premises Manager (Mediterranean Café / Violets)
Overall Responsibility:
To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning.
Licensing, Safety & Compliance (as already outlined)
Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal).
CCTV operation and records available on request.
Fire safety and health and safety checks (extinguishers, alarms, exits).
Noise and nuisance management, including customer dispersal.
Staff supervision, induction, and refresher training.
Waste management and no use of unauthorised pavement furniture.
Business & Financial Responsibilities
Stock Control
Order, receive, and store stock securely.
Monitor daily/weekly stock usage, flag discrepancies.
Conduct weekly stocktakes and report wastage.
Expenditure & Cost Management
Track all purchasing and supplier invoices.
Authorise expenditure within agreed budgets.
Identify opportunities to reduce costs without compromising compliance or quality.
Sales & Profit Targets
Monitor daily and weekly sales against agreed targets.
Report revenue figures to ownership regularly.
Ensure upselling of food and drink remains within licence conditions.
Take corrective action if sales fall below target.
Cash & Payments
Supervise till operations and ensure accurate daily cashing-up.
Prevent theft, fraud, or cash leakage.
Ensure all card payments are reconciled.
Planning & Business Growth
Contribute ideas for promotions, menus, or events that remain licence-compliant.
Create monthly plans for staffing, stock, and marketing.
Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly.
Staff Management
Prepare weekly rotas balancing staffing levels with budget.
Approve timesheets and authorise overtime.
Handle staff discipline in line with company policy.
Customer Service & Reputation
Ensure a professional and welcoming environment for all customers.
Handle complaints effectively and log them.
Monitor online reviews and implement improvements.
Accountability
The Premises Manager is the single accountable individual for both compliance and financial performance.
Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership.
Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
19 Berwick Street, W1F 0PX, London
Restaurant, Bar, Meal takeaway • 1-10 empleados
En JOB TODAY desde junio, 2025
independent establishment
Publica una oferta y contrata
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