Wallsend
The Rewards and Benefits on offer; • Supportive team culture., • Development and progression opportunities., • A role where your decisions make a real impact., • Monday - Friday 9.00 – 5.00 (1 hour for lunch), • 25 days holidays + bank holidays increasing to 28 after 5 years, • Pension – Employee 5% and Employer 3%, • Parking on site, • Death in service 3 times salary, • Employee Assistance programme, • Discount platform, • Day off for your birthday, • Free flu jabs for anyone that wants to have them, • Cycle to work scheme, • Salary sacrifice Season ticket for the metro, • Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you’ll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you’ll be doing; • Manage a caseload of motor claims and settle them promptly., • Handle AD/TP, Credit Hire, and PI claims within authority limits., • Make accurate liability decisions and maintain quality file records., • Communicate with policyholders, third parties, solicitors, engineers, and brokers., • Identify potential fraud and manage litigated claims., • Proactively capture third parties to reduce claim costs. About You; • Previous experience in Motor Claims is essential, • Strong communication skills., • Confident decision-making ability., • Good understanding of motor liability and litigation., • Ability to prioritise and work under pressure., • A proactive, team-focused approach., • Organised and proactive in progressing claims., • Provides solutions and demonstrates initiative., • Acts as a role model and continuously develops skills