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We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction by ensuring tenants feel heard, supported, and informed. Adhere to policies, service standards, and compliance requirements within the housing sector. The role is mainly on site with some remote workingAbout YouWe're looking for someone who brings: Essential housing sector experience (social housing, local authority, or housing association). Strong customer service background with the ability to handle complaints calmly and professionally. Excellent verbal and written communication skills. Confidence in using Housing Management Systems (e.g., Northgate, Orchard, Civica, etc.). A warm, approachable manner with genuine empathy for tenants' needs. Strong attention to detail and ability to maintain accurate records. Good problem-solving skills and the ability to work under pressure. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Location: Horsham, West SussexContract: CasualSpecific Hours: Shift Pattern- ad-hoc cover Apple Orchard operates five rural homes across Surrey and West Sussex, pro.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Residential Support WorkerCompany: Apple Orchard Location: Crawley, West Sussex Contract: Full Time, permanent Specific Hours: 40 hours per week - shift pattern Starting Salary: Base salary of £29,046.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative cell and gene therapies. Orchard has its global headquarters in London and its U. At Orchard, the Regulatory Science Team

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

An educational institution in Greater London is seeking an enthusiastic Lecturer to join their team.The role involves managing teaching teams to create learner-centered opportunities for adults with special needs.Candidates must hold a Certificate of Education (CertEd) or be willing to obtain one.Th

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A global biotechnology company in London is seeking a Head of Pharmacovigilance to lead efforts in patient safety and regulatory compliance.This crucial role involves developing a strategic approach to product safety, performing risk assessments, and ensuring a compliant Pharmacovigilance system.Can

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Orchard Therapeutics, a Kyowa Kirin company, is a global gene therapy leader focused on transforming the lives of patients with rare disorders through innovative gene therapies based on gene-modified hematopoietic stem cells (HSCs). Orchard has its global headquarters in London, England, and its U.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Therefore, the Human Resources Department at Orchard Therapeutics requests that recruiters are not to contact Orchard Therapeutics employees directly to present candidates. Orchard Therapeutics participates in E‑Verify. Complying with this request will be a factor in determining future professiona

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A residential care provider is seeking a Senior Care Assistant to join their team at Penwortham Grange & Lodge.The ideal candidate will lead a care team, ensuring high-quality care for residents and providing essential support.Responsibilities include supervising care staff, administering medication

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A leading music distribution company in Greater London is looking for a Digital Sales Manager to manage key relationships with UK digital service providers.The role requires a strong background in the music industry with at least 2 years of relevant experience.You will drive marketing campaigns, mai

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A leading music distribution company in the UK seeks a Digital Sales Manager for a 9 Month FTC.The role involves managing key relationships with UK digital service providers like Spotify and TikTok.Responsibilities include creating content campaigns, maintaining relationships with digital retailers,

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

A leading biotechnology firm in London is seeking an ELN Administrator & Data Scientist to lead their laboratory digitalization and data management efforts.The ideal candidate will have a strong background in data science and ELN administration with experience in the biotech sector.Responsibilities

We are seeking to appoint an enthusiastic and innovative Lecturer to join our dedicated and welcoming team.You will be responsible for managing and directing teaching teams and ensuring effective, learner‑centred learning opportunities to meet the needs of adults with special needs.Effective plann

A well-established Tax and Advisory business in the United Kingdom seeks a Senior Tax Manager to lead a team and provide expert advice on UK and Isle of Man taxation.The ideal candidate will have at least 8 years of experience in tax roles, hold relevant accounting qualifications, and possess strong

With Orchard Care Homes, your professional development is actively encouraged; you will receive plenty of training to support your growth. Orchard Care Homes has a network of 23 care homes and has been providing care for older people for over 15 years.

A global gene therapy leader in London is seeking a Director of Biostatistics to provide strategic statistical input in clinical drug development.This role involves collaborating with cross-functional teams, leading regulatory engagements, and managing statistical analysis plans.The ideal candidate

A leading communications brand in the United Kingdom is seeking an experienced PMO and Procurement Manager.In this role, you will ensure projects are delivered efficiently by refining project management standards and methodologies.Ideal candidates will have strong project management skills, leadersh

Serve as Orchard liaison for ELN interactions with broader Kyowa Kirin Group.

Childrens Residential Senior Support Worker – Orchard House – Gravenhurst, Beds – MK45.

Chef role at Orchard Care Homes. At Orchard Care Homes, our kitchens are no different. Orchard Care Homes values its kitchen staff, and we reward colleagues with training, support and the freedom to cook up a storm.

Orchard Therapeutics is a global biotechnology gene therapy company dedicated to transforming the lives of people affected by rare diseases through the development of innovative cell and gene therapies. Orchard has its global headquarters in London and its headquarters in Boston and is a wholly owne

Treatment Room Nurse – The Orchard Medical Centre. The Orchard Medical Centre are looking to recruit an enthusiastic Treatment Room Nurse to join our friendly nursing team within a dynamic and progressive primary care environment.

Orchard Care Homes has been providing care for older people for over 15 years. At Orchard Care Homes, we value our employees.

Orchard Hill College is an Outstanding Specialist College (Ofsted, April 2025) offering life‑changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. The College is an Academy sponsor and established Orchard Hill College Academy Trust

The Orchard is a leading music distribution company operating in over 45 markets worldwide distributing music from independent artists including Jorja Smith, Skepta, RAYE & Noel Gallagher’s High Flying Birds. With cutting edge operations and an unparalleled global team, The Orchard partners with l

A leading specialist education provider in Greater London seeks an innovative Lecturer to join their dedicated team.You will be responsible for managing teaching teams and ensuring effective learner-centred opportunities for adults with special needs.The ideal candidate will hold a relevant teaching

A leading music distribution company in the UK is hiring a Digital Account Manager to manage key relationships with digital retailers like Apple, Youtube, and Soundcloud.The role involves creating content campaigns for artists, analyzing release schedules, and maintaining strong communication with r

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment.An opportunity has now arisen within their team for an experienced PMO and Procurement Manager.In this role the PMO and Procurement Manager will ensure the portfolio of programmes a

Are you a passionate veterinary surgeon looking for your next challenge? Do you dream of joining a progressive, well-equipped, and friendly practice in a picturesque part of the country? If so, Orchard House in beautiful Northumberland could be the perfect fit. Joining Orchard House is more than a c

A leading tax and advisory firm in the UK is looking for a Tax Manager to provide expert advice in UK and Isle of Man taxation.The ideal candidate will have at least 5 years’ experience in tax, relevant qualifications such as ACA or ACCA, and the ability to mentor junior staff.Responsibilities inc

Orchard Hill College is an Outstanding Specialist College (Ofsted, April 2025) offering life‑changing learning opportunities to young people and adults with a range of special education needs and/or disabilities. The College is an Academy sponsor and established Orchard Hill College Academy Trus

This role involves leading day-to-day system management, specializing in Orchard MRI, and delivering dynamic reporting solutions with Power BI and SQL.

A progressive veterinary practice is seeking a passionate veterinary surgeon in Northumberland.This role offers an exceptional work-life balance and the chance to work in a supportive team environment.Responsibilities include providing high-quality veterinary care across three branches and engaging

The Orchard are seeking a digital marketing and advertising strategist to join their UK team working across their Rock and Metal Music. The Orchard are looking for a forward thinking digital marketing and advertising strategist to join our UK team. The Orchard teams meet in the London, Kings Cross o

The Orchard has an immediate opening for a Digital Sales Manager to join us on a 9 Month FTC to manage key relationships within UK DSPs, specifically Spotify & TikTok. Drive strategy pitches and process with retail accounts and to ensure The Orchard’s repertoire receives maximum promotion and expo

A biotechnology company in London seeks an ELN Administrator & Data Scientist to lead lab digitalization and data management efforts.Responsibilities include optimizing the ELN platform and leading the technical development data repository.Candidates should possess a bachelor's degree in Data Scienc