Maintenance Operative
hace 21 días
Brent
Job Description Job Title: Maintenance Operative Reports to: Maintenance Manager / Development Manager Key Responsibilities The Maintenance Operative will carry out in-house maintenance activities, reporting to the Maintenance Manager and/or Development Manager. The role involves using provided equipment, materials, and resources efficiently, while working collaboratively with colleagues and external contractors to ensure a consistently high standard of service delivery. The Maintenance Operative will be expected to: Have sound knowledge and/or practical experience in common maintenance tasks, including electrical, plumbing, decorative, and carpentry works Demonstrate a strong understanding of Health and Safety regulations and risk assessments (relevant qualifications and safety certifications are advantageous) Be familiar with building services and systems Work independently and make informed decisions when required Adopt a positive, proactive approach to planning and completing tasks efficiently Communicate effectively, both verbally and in writing, with basic IT skills (including Outlook, Word, and Excel) Main Duties: Maintenance To undertake and support ongoing maintenance routines across the development, ensuring that all maintenance and risk management tasks are completed efficiently and within agreed timescales. Duties include, but are not limited to: Providing general maintenance support throughout the development Supervising third-party contractors on site, including reviewing RAMS and issuing permits to work where required Reporting defects or incidents (observed or reported) and implementing corrective actions in consultation with line management Carrying out and accurately recording weekly, monthly, and cyclical checks, testing, and maintenance routines, including fire alarm testing, emergency lighting testing, smoke ventilation system testing, and lift line testing Ensuring all maintenance tasks are completed to a high standard and recorded within the appropriate systems Undertaking general maintenance tasks including bin movements, refuse chute and waste area maintenance, light replacement, painting, decorating, plaster repairs, and minor internal and external repairs Ensuring all tools are maintained in good working order, stored securely, and used only by authorised personnel Pressure washing and cleaning areas of the development as required Carrying out touch-up painting in communal areas when necessaryRisk Management To support the development's risk management processes by following internal systems and procedures to ensure full compliance. This includes, but is not limited to: Liaising with the onsite management team, support teams, contractors, and residents to facilitate risk assessments and routine risk management activities Completing risk actions and equipment testing both within and outside residential apartments, ensuring outcomes are accurately recorded Undertaking tasks such as fire alarm testing, tap and shower flushing, smoke ventilation testing, water testing, plant room inspections, and sprinkler testing Maintaining clear and accurate audit trails of all actions, certifications, and compliance records within company systemsPersonal Specification The organisation is responsive and dynamic, taking pride in delivering high-quality services through a meticulous and professional approach. Customer Service Act as a professional ambassador for the organisation at all times Interact with residents, clients, and colleagues in a courteous, enthusiastic, and empathetic manner Answer telephone calls and correspondence politely and professionally, clearly identifying yourself Respond to complaints or concerns appropriately, seeking support from the wider team where necessary Demonstrate empathy when handling customer queries, requests, or concerns Proactively seek further training or development where required For line management roles, ensure these standards are embedded within the team Health and Safety The organisation is committed to maintaining a safe environment for employees, residents, visitors, and contractors. All employees are responsible for: Using internal systems and technology to record and manage health and safety routines Maintaining safe working practices across all sites Taking a meticulous approach to safety through inspection, monitoring, auditing, recording, and continuous improvement Supporting colleagues' physical and mental wellbeing Employees must remain aware of their health and safety responsibilities and seek clarification when required to prevent accidents and work-related ill health.Financial Awareness Within the scope of the role, support the wider team in the effective financial management of the development by remaining mindful of budgets and requesting guidance when necessary. Compliance All employees are responsible for ensuring compliance with company policies, procedures, and legal obligations, including data protection and the safe handling, storage, processing, and sharing of information relating to the organisation, its clients, and its customers. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
