You will be the lead at joint Group/Vendor delivery project meetings and will own and action ... Establish key performance indicators (KPIs) to measure the success of the change management process
The Head of Response Services will develop and lead a progressive reactive repair, empty homes ... Significant proven performance in a senior related role * Experience of contract management * A ...
Lead and develop a team to meet the needs and ensure fair treatment of customers, whilst delivering ... Proven ability to prioritise and manage queries whilst giving due consideration to team performance ...