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As a Customer Service Agent, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. Maintain accurate and detailed records of customer interactions, transactions, inquiries, and complaints in the customer relationship management (CRM) system. The ideal candida...

The responsibilities of the Global Head of Customer Services will be to review and set strategy, execute and consistently improve how we interact with and support our customers. The Global Head of Customer Services should have good decision-making skills with the ability to work on their own init...

To be successful in this role you will need to embrace the challenge of constantly gathering and analysing customer feedback and developing systems and processes that supports them globally in terms of support of installation, setup, use and upgrade of Nextbase solutions across our consumer, auto...

Provide accurate and comprehensive information to customers regarding products, services, policies, and procedures. Adhere to established service level agreements (SLAs) and maintain a high level of professionalism, empathy, and courtesy in all customer interactions. At least 1 year customer serv...

Location : Glasgow, Scotland, United Kingdom.Duration : 6 month initially (Potential to become permanent in the future, for the right candidate).Previous experience in a similar role.Good communication skills, and work well within a team.Self starter, self-motivated and able to work at pace.Be IT...

Full time: Permanent Salary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Hourly rate: £12.If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role wit

Full time: Permanent Salary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commission Hourly rate: £12.If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role wit

Join our [location] Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online o...

What You’ll Be Doing Be the first point of contact for customers via phone, email, and secure messaging Assist customers with queries, payment processing, account updates, and more Help customers in early-stage arrears get back on track with their payments Work closely with teams across the busin...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Maintain high customer services levels in line with company KPIs. Excellent customer service, organisation and multi-tasking skills.

Key Functional Areas Provide inspirational line management to a small team of customer Service Co-ordinators Provide daily support/guidance to Customer Service Co-ordinators Effective and professional communication with customers to correctly manage customer expectations where necessary To issue ...

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Ability to think critically and resolve customer concerns effectively. Identify common customer pain points and provide feedback to improve products and processes.

Ensure the highest standards of service to our customers. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward. We have a great opportunity for a Customer Service Administrator to join the team at ou...

The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition and ensuring the telephone order line drives sales and profitability for both Bonmarche and Peac...

The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition and ensuring the telephone order line drives sales and profitability for both Bonmarche and Peac...

We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. The successful candidate will work closely with the Sales team and have a pro-active approach to sales and customer service; therefore excellent communication and organisation skills a...

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Guide customers through product features, onboarding, and best practices. Assist with customer education initiatives, such as FAQs and knowledge base updates.

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Excellent customer service, organisation and multi-tasking skills. Maintain high customer services levels in line with company KPIs.

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. Proactively identify and assess customers’ needs to achieve customer satisfaction. Keep records of customer interactions, process customer ac...

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Ability to think critically and resolve customer concerns effectively. Respond promptly and professionally to customer inquiries via email, chat, and phone.

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Monitor and prioritize customer tickets based on urgency and business impact. Maintain accurate and detailed records of customer interactions in the CRM system.

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Identify common customer pain points and provide feedback to improve products and processes. Multilingual skills for supporting global customers.

Monitor and report on customer feedback to drive continuous improvement in service delivery. Senior Customer Service Specialist. In this role, you will be the primary point of contact for our clients, ensuring exceptional service delivery and fostering long-term relationships.

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. Keep records of customer interactions, process customer accounts and file documents. We are looking for a CSS to act as a liaison to provide ...

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. We are looking for a CSS to act as a liaison to provide product/services information and resolve any emerging problems that our customers or ...

As a Customer Service Agent, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle challenging situations with professionalism an...

Mobile Customer Service Coordinator Position Requirements Previous experience in a Customer Service environment with strong Customer Service Skills Confident in dealing with difficult situations Proficient in the use of all Microsoft Office (Word, Excel, Power Point and Outlook) Full UK driving l...

The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition and ensuring the telephone order line drives sales and profitability for both Bonmarche and Peac...

The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition and ensuring the telephone order line drives sales and profitability for both Bonmarche and Peac...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Maintain high customer services levels in line with company KPIs. Excellent customer service, organisation and multi-tasking skills.

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Ability to think critically and resolve customer concerns effectively. Assist with customer education initiatives, such as FAQs and knowledge base updates.

Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward. We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. The successful candidate will wo...

Experience with customer service platforms (Zendesk, Intercom, Freshdesk, etc. Identify common customer pain points and provide feedback to improve products and processes. Maintain accurate and detailed records of customer interactions in the CRM system.

As a result of a strategic growth plan, they are now looking to recruit a hands-on customer services supervisor to strengthen their service offering. An experienced customer service specialist you will, ideally, have experience of implementing and sustaining processes from grass roots. You will b...

We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. The successful candidate will work closely with the Sales team and have a pro-active approach to sales and customer service; therefore excellent communication and organisation skills a...

Job Title: Customer Service Advisor (Full-time). The role is ideal for someone who is proactive, personable, well-organised, and passionate about providing high-quality service. Make customer care calls and arrange appropriate follow-up support.

As a Customer Service Agent, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle challenging situations with professionalism an...

Previous experience in a customer service or call centre environment (preferably in financial services or regulated sectors). Apply now to take your next step in customer service with a business that’s shaping the future of inclusive and responsible finance. Customer Service Associate – Consumer

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Maintain high customer services levels in line with company KPIs. Excellent customer service, organisation and multi-tasking skills.

To support the customer services department with key administrative duties, supervising and working alongside customer service co-ordinator team. Provide inspirational line management to a small team of customer Service Co-ordinators. Provide daily support/guidance to Customer Service Co-ordinato...

Senior Customer Service Specialist. Monitor and report on customer feedback to drive continuous improvement in service delivery. Proven experience in customer support, preferably within the renewable energy sector.

You will be responsible for converting customers into passionate evangelists. Communicate with customers via phone, email and chat. Work with internal departments to meet customer's needs.

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. We are looking for a CSS to act as a liaison to provide product/services information and resolve any emerging problems that our customers or ...

Ability to provide Customer Service to existing customers over the phone, webchat & Email. Operations and Customer Service?. Previous experience working in customer service, preferably insurance.

Receive orders and enter them in SAP system after performing validations on order following defined business rules Inform customers in case of quality issues related to product, recalls, or put on hold situations Handle backorders and returns for customers: entering into system, obtaining approv

This is an exciting opportunity for someone with a passion for delivering excellent customer service and an interest in the financial services sector. We are currently recruiting on behalf of our client, a well-established financial institution, for a Customer Service Representative to join their...

Managing customer enquiries and complaints via phone, email, post, social media, and other platforms Logging all incoming issues and complaints in the internal CRM system Organising product collections and coordinating with the Despatch department Supporting Service Agents with information and