Service desk analyst jobs in Bolton

Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus. * Previous experience in a ...

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. Incident Management - Log and track incidents in the service desk ticketing system. Customer...

... Service Desk Manager and wider Service team. You will be responsible for managing customer ... The ability to analyse complex problems and develop solutions is crucial in this role. * Ability to ...

The post-holder will assist in the efficient and effective running of the IT Support Desk and be primarily responsible for the provision of 1st tier IT Service support. * This will involve analysis ...

Azure DevOps). * Experience of working with an ITIL based service desk application (e.g. Service ... Able to take a logical and measured approach to problem analysis and resolution. * Ability to think ...

This role requires strong technical skills, excellent customer service skills and a comprehensive ... Help Desk Engineer, Technical Support Engineer, IT Support Engineer, IT Technician, Software ...

Office basedSalary: £25,000 - £30,000 We are working with an expanding Managed Service Provider ... Keywords: IT Support Engineer, MSP Engineer, 1st/2nd Line, Helpdesk Technician, Help Desk In ...

Operating a helpdesk/frontline service for members of staff. * Escalating issues to the relevant ICT team members. * Training staff on the use of school hardware and systems. * Setting up and ...

Are you a Service Desk Analyst looking for a new and exciting opportunity? If so read on! I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of Team Goals and ...

Technology Service Centre – Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. We’re seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SI...

Skills and Experience: Previous Service Desk/Help Desk Experience ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as C...

Line Service Desk / Help Desk Support Office 365 support Azure Firewall management Network troubleshooting You must have excellent communication skills and be polite / personable. My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT har...

Service Desk & Implementations Analyst (Out-of-Hours) Company Description Conferma is a global payment technology company who combine innovation and expertise to push the boundaries of what can be achieved in the world of virtual payments. Requirements Skills and Experience Proven experience as a...

IT Service Desk Analyst/1st/2nd Line Support Analyst. A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst. Prioritise service incidents and ti...

The Service Desk Analyst will be responsible for resolving end user technical requests and carrying out the incident management process to ensure normal service operations with the aim of minimising impact on business operations. Service Desk Analyst experience. Prior experience in desktop/techni...

IT Service Desk Analyst/1st/2nd Line Support Analyst. A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Crawley based firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst. Prioritise service incidents and tickets t...

Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT infrastructure and networks, resulting in time...

Knowledge of Service Desk operations and processes. Demonstrable experience of delivering exceptional Customer Service. ...

This is an exciting opportunity for an experienced 1st Line Service Desk Analyst to join our ICT team. To be successful as a 1st Line Service Desk Analyst, here at YHG you will ideally have…. Phone line support – Answering calls into the Service Desk, triaging, and raising tickets with end users ...

The Service Desk Analyst will provide day-to-day support for the Service Desk team. Our client based in South Manchester is currently looking for a Service Desk Analyst. Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-da...

Entering of all incidents into the Service Desk Service Management Systems, ensuring information is processed in a timely, accurate manor in line with departmental processes. Entering of all incidents into the Service Desk Service Management Systems, ensuring information is processed in a timely,...

You will be working as part of the Central Service Desk team in Chorley providing support onsite, via telephone, email, Service Desk Platform and supporting our Local Service Desk teams across our TVS sites in the UK. We are looking for a Service Desk Analyst to join our team and commitment to pr...

A confident, enthusiastic IT Help Desk or Service Desk Analyst with strong customer service skills, is sought for this dynamic, finance org who, are continually investing in their IT services & using the latest technologies. The IT Service Desk Analyst will also need strong communication skills a...

As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for services defined in Tunstall IT Service Catalogue. The Service Desk Analyst is responsible for:. Logging, assessment & triage of Service....