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Updating incidents and managing them through our system, within the SLA (service level agreement). Identify and escalate potential service issues, or opportunities for improvement.

I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. IT Service Desk Analyst – Global Law Firm. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services envir

To deliver and provide social work services, at a level appropriate for a professionally qualified post, to children and families to ensure the welfare of children and young people is safeguarded and they are protected in accordance with the legal and statutory obligations of Northamptonshire Chi...

IT Support/Service Desk/Windows Server/Active Directory/Office 365/Networking/Castle Donington/IT Analyst/Helpdesk/Infrastructure Support. BRAND NEW IT SERVICE DESK ANALYST OPPORTUNITY IN CASTLE DONINGTON. Minimum 1 year of experience in a commercial IT support or service desk role.

Salary - max £70k (+ benefits).Location - REMOTE predominantly, however occasional travel to office (Lancashire region) may be required once every few weeks.Our client is hiring for an experienced BA to join their existing team to help with the workload.This is largely project based work, assisti...

Vacancy Service Desk Analyst Platformer. Foster strong relationships between the IT Service Desk and the rest of the company. Efficiently handle all incoming help requests through the help desk ticketing system, telephone, email, or in person.

Data Analyst – Nature Recovery & Water Resources.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in ...

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.The company work on a hybrid basis and it's anticipated you will spend one or two days a week in the office.

Your work as a Service Desk Senior Analyst will include the following duties:. Service Desk Senior Analyst – Lyra Technology Group. Acting as both a technical escalation point and a team mentor, the Senior Analyst is responsible for improving service desk efficiency, managing major incidents, sup...

Deliver excellent customer service and build strong relationships with stakeholders. Monitor performance against service targets and take corrective actions.

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. ...

Potentially participate in a Change Advisory Board, managing change and risk on the service desk. Expect about 1 day/week on client sites, 2 days/week on desk escalations, and 2 days/week on projects, with variations based on demand. Collaborate with other engineers to improve and innovate servic...

We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. The Service Desk team operates Monday to Friday, with shifts on rotation:. This key role provides high-quality IT support across the firm, ensuring technical i...

Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery. Service Design and Transition Specialist. Mentor junior engineers and ensure SLA compliance across service queues.

The Enterprise Service Management (ESM) System will provide a framework and structure for this information, but it is important for the Service Desk Analyst to use their own initiative when placing requests. Join Our Dynamic Digital Services Team as a Service Desk Analyst!. Are you passionate abo...

Keywords: IT Support Engineer, Desktop Support, Helpdesk Engineer, 1st Line Support, 2nd Line Support, Technical Support, Windows Support, Office365, Construction IT Support, IT Technician, IT Support Buckinghamshire, Onsite IT Jobs, Office-Based IT, IT Admin Jobs. Providing 1st and 2nd line supp...

Get notified about new Service Desk Analyst jobs in. This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. If you have experience in a Service Desk team and are looking for your next career move, then apply today!.

Respond promptly to support tickets within the service desk, prioritising in-person support where appropriate. In this role, you’ll take ownership of IT infrastructure and helpdesk services, ensuring the delivery of safe, reliable, and scalable systems that support academic, pastoral, and adminis...

Our ideal Service Desk Analyst has the following qualifications:. Your work as a Service Desk Analyst will include the following duties:. Service Desk Analyst – Lyra Technology Group.

Servicing and upgrading of IT products and services. Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite. As an established and expanding IT Services company, we are looking for a Field Engineer to join our team.

Line Support / Senior Service Desk Analyst / IT Support.

I am working with a leading Managed Service Provider for IT Solutions based in Bristol.

The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. Previous experience in a customer service or service desk environment. Join a ma...

With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a ...

IT Service Desk - analyst offering support for a wide array of systems and applications. Maintain accurate and up-to-date service records. Manage and complete service requests.

It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade. You will drive innovation in how we understand and respond to user and service needs. We work in partnership with NHS Wales colleagues and other key stakeholders to ...

Our Service teams are within the Technology and Operations pillar, supporting users globally, including the Global Service Desk, 2nd line, Mac and Application Support, Operations, and Software Compliance. The Global Service Desk is a first-line response team fully supported to address any IT issu...

Act as a trusted business partner to internal clients across multiple business units, helping them understand market data services and solutions. Provide market data insights and product proposals to business teams, from end users and business analysts to the Global Operating Committee (GOC). Sup...

To be successful, you will need previous experience working on an ICT Service Desk, supporting Microsoft Office suites and Operating Systems. Our IT Service Desk is the central point of contact when it comes to the functioning of the council. You will also demonstrate excellent customer service a...

Developing end-to-end test cases to deliver robust applications and services.

Having flexible availability and participation for all rotating rostered shifts to cover service desk hours (7am – 8pm AEST Monday to Friday). Previous experience in a similar role providing IT service desk support. Service Stream is an equal opportunity ASX-listed business that develops and oper...

Experience with ITIL processes (Change, Incident, Problem, Service Request). Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and...

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. We have a great opportunity for a Service Desk Analyst, to work on a temporary basis,. Assist with the pre...

Role: Contract Agile Business Analyst. We're seeking an experienced Agile Business Analyst to drive two strategic MVP deliveries by Christmas, with a combined business case of up to £1m ARR over 5 years. Business Analyst Contract, Newcastle-upon-Tyne, Tyne and Wear.

Provide consistently, excellent levels of customer service.

Business Analyst - Revs & Bens, Cambridge. Our client is hiring an experienced Business Analyst to join their team for project-based work, focusing on digital transformations for their customers.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate th...

Our client supports the Government and they are looking for a number of Business Analysts to work closely with the customer to take ownership of the definition and delivery of user requirements on different projects. Experience as a Business Analyst within a secure environment in either a data, p...

The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. Service Desk Analyst - Bristol.

Mandarin speaking Assistant Vice President Business Intelligence Analyst.

Sound knowledge of Service Desk and Asset Management software. Experience working within a Service Management orientated environment. Take ownership and management of the incident and service request life-cycle, including verification and closure.

Due to success and recent growth, we offer an exciting opportunity to join the business as a Business Analyst. The position of Business Analyst is an exciting opportunity to work with the Finance team and to work alongside their Management Accountant, with the aim of gathering key information / d...

It is exciting times here at Churchill Retirement Living and we are recruiting for a Service Desk / Senior Service Desk Analyst. You will provide 1st and 2nd line support to ICT users in the resolution of reported faults, fulfil service requests made by ICT users (via the ICT Service Management T...

For the Welsh Blood Service, we are transforming blood and transplant services, improving current capabilities alongside developing new services including plasma for medicines. Passionate about how digital can transform healthcare, for our donors, patients and colleagues? We have an exciting Digi...

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and ...

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints - Civil Service Commission. Civil Service Code: The Code - Civil Service Commission. Civil Service Recruitment Principles: Recruitment Principles - Civi...

Provide consistently, excellent levels of customer service.

Experience of project delivery to Government Digital Service (GDS) service standards. We are looking for passionate Senior Business Analysts who can support a wide range of exciting and transformational change activities across our services, to help us deliver benefits for our NHS. We are looking...

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true fo...

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that...

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Ag...

Financial Analyst – Forecasting & Strategic Business Partner. Develop and maintain driver-based financial and operational forecast models in Pigment tailored to the needs of Product, Support, Success, and Services teams. Act as a strategic partner to Product, Support, Success, and Professional Se...

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a sta...

A leading business technology provider is undergoing a major enterprise-wide transformation - and they're looking for a Senior Business Analyst to help shape the future of their data and technology landscape. This is a new role, with a primary focus on a major data transformation project - the ai...

The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Troubleshoot and remediate Mobile phone issues reported to the Service Desk. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software an...

Business Analyst/ Consultant (UK- Based, Remote) (Remote). Business Analyst specializing in Anti-Money Laundering (AML),. Technical Business Analyst (Contract) - EdTech.

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Maintain high levels of customer service and technical knowledge, and participate in project meetings as needed. Experience troubleshooting IT issues across software, hardware, and net...

Are you passionate about transforming complex data into clear, actionable insights? Do you thrive on ensuring data quality and using analytics to drive service improvement? At RTN Mental Health Solutions, we are looking for a skilled Data Analyst to lead on data management, reporting, and analyti...

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service D...

Dental Receptionist – Full-Time.Newcastle under Lyme Dental Practice.Monday to Friday – 7:45am to 5:15pm (Weds until 6:15pm, Fri until 4:15pm).We have a fantastic opportunity for a full-time Dental Receptionist to join our friendly, well-established private dental practice in Newcastle-under-Lym

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

You should have a good education background, including Maths and English, and experience in customer service. We are committed to leading in Primary Care with innovative services and a supportive working environment, including flexible working and employee wellbeing initiatives. Please note this ...

Experience working on an IT Service Desk. Get notified about new Service Desk Engineer jobs in. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

Assisting with customer service emails and responses.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

We re seeking someone who is passionate about customer service and has strong organisational skills. Previous experience in reception or customer service roles in a showroom is ideal however full training will be provided. Our approach is rooted in delivering exceptional customer service.

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficien...

Legal Services and Law Practice. Minimum 6 months experience working as a receptionist or cabin crew or other client-facing role where a 5* star service was required.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Act as the primary point of contact for technical service requests. Exceptional customer service and problem-solving skills.

Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service. Bank Holidays) rising to 36 with length of service. Discounts on Medivet products and services.

Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Senior Service desk Engineer - Jamf / MacOS. As a Senior Engineer within an establi...

Receptionist, also known as a Customer Services Representative (CSR) at Orega, you'll play a crucial role in delivering top-notch customer service to our Centre's clients and visitors. Participate in Centre tours and learn about Orega's products and services. Demonstrated ability to use customer ...

Multi Skilled Warehouse Operative.The role involves supporting efficient warehouse operations, including:.Checking inbound goods against documentation.Maintaining safe working conditions.Ideal candidates will have previous experience in a busy warehouse environment and possess skills such as:.Org...

We welcome applications from Army, Navy and Royal Air Force service leavers and veterans into our distribution operations and work in partnership with Hire a Hero to support service leavers with their transition into civilian life. A staff benefits package which includes a virtual GP as well as d...

Increasing holiday entitlement with length of service.

Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe's largest Food, DIY and Apparel retailers. At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. In the Supply Chain field we ...

Nights Warehouse /Machine Operative.Hours: Nights 10pm-6pm Mon-Fri (May have to also work 2pm-10pm).Foxes Recruitment are recruiting for a Printing Machine Operative to work for our client in the Whetstone area of Leicester, LE8.As a Printing Machine Operative you will be responsible for:.Loading...

Serve our customers efficiently and brilliantly well - on the shop floor and at service points. Have great product knowledge to sell and recommend our products and services. Good level of product knowledge and services across the store.

Serve our customers efficiently and brilliantly well – on the shop floor and at service points. Have great product knowledge to sell and recommend our products and services. Good level of product knowledge and services across the store.

Contract Personnel Ltd are very happy to be working in partnership with their long standing client based in Snetterton.This is a Temp-Perm position for the correct candidate.You will be required to assemble and build a wide range of flat pack furniture using a variety of hand tools.Once assembled...

Warehouse & Logistics Operative.Working Days: Any 5 days out of 7.We're looking for a reliable and hard-working Warehouse & Logistics Operative to join our team in Evesham.Operate warehouse equipment (training provided).Help with stock checks and inventory.Follow all health and safety rules.Morni...

Enhancing customer service through accuracy and quality measures (reducing mispicks, etc.

We are committed to ensuring your salary is significantly above the Government National Minimum Wage in recognition of your contribution to the care our service users need. You will use the latest care technology to spend more quality time with our service users.

Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews. Being a vital piece of the multidisciplinary team, your work will lead your team in the provision of a family engagement model of service to ...

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Our services provide accommodation and support for autistic adults 52 weeks a year, 24 hours ...

Develop sales plans and forecasts for the services such as ISO 13485, MDR, IVDR, MDSAP, Public Training etc. Drive sales actions by developing contacts and approaching new potential strategic customers in the medical devices sector, promoting DNV Product Assurance AS services aligned with market ...

Hourly GBP Full Time Posted by: Costa Coffee.Team Leader (Barista Maestro) - Lymington - 20 hours per week - Permanent Contract.At Costa Coffee, we are what we craft.It's about blending Beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leade...

Join Us as a Care Team Leader – Inspire the Next Generation of Support Workers.Hours:7am – 10pm, Monday to Sunday.Role:Female Only* (Equality Act 2010, Schedule 9, Part 1).At Lifeways, we believe in creating a workplace where you feel valued, supported, and empowered to make a real impact.As a C

Warehouse Shift Leader - Southampton.We're hiring a Warehouse Shift Leader to join a growing supply chain operation based in Sherburn-in-Elmet.This is a hands-on leadership role, working within a chilled environment to ensure high levels of accuracy and team performance.If you're someone who thri...

This is a “Working” Team Leader role on a 24/7 shift pattern.Controls & Instruments trained with Electrical knowledge.The core activities of the role will be to perform Planned and Reactive work in a technically correct and safe manner.To install, repair, inspect and overhaul plant and machinery

Working closely with the leadership team to develop services.

Team Leader / Supervisor - Banniskerk.Murphy is a leading international engineering and construction company.We specialise in a variety of sectors including infrastructure, transportation, and energy.Due to recent work wins we are looking to speak with skilled and experienced Supervisors ideally ...

Deliver a high level of service to customers. Address customer needs during service disruptions. Exceptional front-line customer service skills.

Be among the first 25 applicants.NL Legal Recruitment provided pay range.This range is provided by eNL Legal Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from eNL Legal Recruitment.A Team Leader to m...

You will work with a variety of partners, customers, and clients on the delivery of a professional service that maximises resources and delivers positive outcomes. You must have a proven track record of delivering projects and service priorities, including the ability to achieve project milestone...

You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.

Acorn Homes is a provider of residential care homes for vulnerable children.We currently have multiple homes that have been rated.Ofsted and are adding more homes to the Acorn family.We are always looking for enthusiastic and dedicated people to join our team.If you feel you can make a difference...

Working closely with the leadership team to develop services.

Warehouse Team Leader - Southampton - £25,701.Join Retail & Asset Solutions Ltd as a.This is a full-time, permanent role based at our distribution centre.Monday to Sunday, 8-hour shifts between 6am-2pm & 2pm-10pm.Manage stock accuracy and ensure correct loading of trailers against paperwork.Perfo...