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The Service Desk Analyst serves as the first point of contact for users seeking technical assistance providing 1st and 2nd line support within a busy team. Ideally 2 years' experience working in IT, ideally on a service or help desk.

IT, ideally on a service or help desk.

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

The successful candidate will join a large team, working on a Help Desk offing IT Support.

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Fou

Service Desk Analyst - Up to £30,000I am currently seeking a Service Desk Analyst to be based fully on-site in the Cheltenham area. OvertimeHealth benefitsResponsibilities of Service Desk Analyst:1st/2nd line support ticketsOnboarding & OffboardingHardware SetupsIncident & request managementDocumen

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. The Principal

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Applying ITIL best practices in a busy Service Desk environment. Youll provide effective troubleshooting, resolve technical issues, a

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Senior Service Desk Analyst - 12 Month FTC. Experience in a busy enterprise-level IT Service Desk environment.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst. You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs.

Sound knowledge of Service Desk and Asset Management software. Support the mobile communication service. To provide high quality support and rapid restoration of normal services, acting as 1st line support until the end of June 2025.

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. We also offer a growing portfolio of specialis

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Goaco is a Digital Software Consultancy and we are currently looking for a motivated and detail-oriented Service Desk Analyst to join our team on a fixed-term basis. Service Desk Analyst (Data Processing) – Kent/ O

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

IT Service Desk Analyst - L2 Support - onsite. Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). The role involves diagnosis, resolution, or escalation to service desk colleagues, engineering, and/or applications development groups using the incident man

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Manage all support activities in accordance with the Service Desk processes and procedures, ensuring all service-led measurements are met. This full-time position contributes to the smooth running of the IT Ser

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To log all calls on the Service Desk toolset.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

Service Desk Application Support Analyst – an excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and exp

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. We have a great opportunity for a Service Desk Analyst, to work on a temporary basis,. Assist with the prepar

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Sound knowledge of Service Desk and Asset Management software. We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. Take ownership of the Iden

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas. Position: IT Service Desk Analyst – 1st Line. Reporting to: IT Service Desk Shift Lead.

Provide consistently, excellent levels of customer service.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Service Desk Analyst – Remote (UK) | Codestone. As part of its continued growth, Codestone is recruiting a full-time Service Desk Analyst to join its remote support team.

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Join a dedicated local government organization delivering seamless IT support to critical publi

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager. The Service Desk Analy

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

Our client, a reputable manufacturer based in the North East, is seeking a proactive 1st Line Service Desk Analyst to join their internal IT function. Experience in a similar 1st line or service desk role. Act as the first point of contact for IT support queries via ServiceNow.

IT Service Desk Analyst - 1st Line Support. In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Youll monitor and respond to service desk tickets, troubleshoot h

You'll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. Provide desktop, server, network, and cloud support. Maintain accurate records in the service management system.

Salary: £26,337 - £28,835 (pro-rata for part time and sessional).Hours: 30 per week, 39 weeks sessional.Working pattern for position is Monday - Thursday 8.St Crispin's is a special school for primary and secondary age pupils.The school meets the needs of learners with complex, long term additiona

The Team Leader - Marine Superintendent provides professional advice to the Executive Manager, Director and Elected Members with respect to the development, planning and delivery of services to ensure the Council fulfils all statutory requirements and implements relevant policies in respect of the

Salary: £26,337 - £28,835 (pro-rata for part-time and sessional).Hours: 16 per week, 39 weeks sessional.Working pattern for position is Monday - Thursdays 10 a.St Crispin's is a special school for primary and secondary age pupils.The school meets the needs of learners with complex, long term addit