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Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge – including understanding of maintenance processes, LOLER regulations and safety requirements – would be advantageous but is not essential., • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately., • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally., • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (depending on role -non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business, • Direct involvement in customer service and operational coordination, • Supportive branch environment with strong team collaboration, • Opportunity to develop within a structured service organisation, • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

About the job Responsible for the accurate and efficient operation of documentation, communication and customer liaison relating to Key Accounts customers within the Service Business. Main Responsibilities • Deal with Key Account customer queries/enquiries/instructions over the telephone and email in a polite and efficient manner., • Accurately record Key Account customer enquiries/instructions taken over the telephone and email in order that other Service Centre personnel can respond in an efficient manner., • Maintain and update Key Account customer IT reportage systems where required, IFS, SharePoint, Mercury etc and chase down any overdue tasks utilizing system MI., • Use initiative in dealing with Key Account customers and Service Centre personnel and assist the wider APRS team when required., • Co-ordinate all relevant paperwork to enable the processing of documentation as quickly and efficiently as possible and to ensure customer satisfaction., • Carry out documentation updating and processing to achieve the desired up-date of the business and customer systems., • Ensure internal and customer records are maintained in a manner satisfactory for audit purposes., • Attend scheduled internal and external Key Account meetings and customer conference calls., • Maximise co-operation between all service personnel dealing with key account customers promoting an efficient and pleasant working environment., • Comply with requirements of Health and Safety Practices as outlined in the Company Health and Safety procedure., • Assist the Key Accounts Manager in his responsibilities delivering for the business where required., • Carry out remote system monitoring for SCADA and JTL Our Ideal Candidate • Good time management and the ability to work alone., • Strong written and verbal communication skills., • Ability to work to tight deadlines; managing priorities., • A great communicator; strong planning and organisational skills. Required Experience • A good working knowledge of Microsoft Systems, including Outlook, Word, Excel and PowerPoint., • Demonstratable experience from previous admin role. About the Business The Installation and Service division of my client installs HVAC and Refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover. They supply multiple industries including food processing, brewing, petrochemical and retail and regularly work with companies like Heineken, Morrison’s and the Ministry of Defence. Pay & Benefits We offer a competitive salary and a range of great benefits that make their offices a great place to work. These include: • 26 days annual leave, • Defined pension contribution plan, • Life Assurance, • Company sick pay scheme, • Continued professional development, including study leave and financial support for role related qualifications, • Recruitment referral scheme, • Long service awards, • Eye care vouchers, • Salary Extras, including shopping, hotel and travel discounts

As a Senior Jira Systems Administrator, you will serve as the primary architect and guardian of our Atlassian Data Center environment, ensuring peak performance, security, and scalability. Atlassian Expertise: 3–5+ years as a Jira Systems Administrator in On‑Prem (Data Center or Server) environm

At DXC, one of our platinum accounts has openings for Junior Linux System Administrators at varying skill levels. Monitor overall system performance and ensure smooth system functionality. Filesystem management (LVM, ext4, XFS, ZFS).

A leading recruitment firm in the UK is looking for a System Administrator to provide hands-on support for Sage 200 and Intacct.

A healthcare recruitment firm is seeking a locum Medical Administrator to join a GP surgery in Southend during July and August. The ideal candidate will have experience using System One, handling front desk duties, and providing excellent customer service.

As a Senior Jira Systems Administrator, you will serve as the primary architect and guardian of our Atlassian Data Center environment, ensuring peak performance, security, and scalability. Jira Systems Administrator, with specific experience both in On-Prem (Data Center or Server) environments AND c

Job Title: Senior Cloud Systems Administrator. We are currently seeking a Senior Cloud Systems Administrator to join our team and play a key role in designing, managing, and maintaining enterprise cloud environments. As a Senior Cloud Systems Administrator, you will be responsible for the design, de

A leading technology consulting firm is seeking a VIP Support – System Administrator to provide high-quality IT support to VIP users in the UK. You'll be responsible for resolving issues, installing operating systems, and collaborating with third-party vendors.

Due to the property's location and the limited availability of public transport in the area, it is preferable that the candidate possesses a valid driving license and access to a vehicle.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get

No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary.

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

Administer medication in line with the Medication Policy where delegated. Medication administration experience. Good IT skills, including use of email and basic office systems.

Due to the property's location and the limited availability of public transport in the area, it is preferable that the candidate possesses a valid driving license and access to a vehicle.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that

For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.As a Care Assistant, you will provide personal and social care to residents in a way that respects their dignity and promotes well-being and indepe

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.Save on commuting costs with only 2 days in the office each week once you have

This role encompasses handling daily admin tasks, maintaining accurate records, organising meetings, and providing assistance with various administrative responsibilities as needed. A film production company are currently recruiting an Administration Assistant to join, on a remote basis. In this rol

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.Save on commuting costs with only 2 days in the office each week once you have

The Role: Working closely with the Senior Projects Admin Manager and Project Managers, youll play a key role in ensuring projects run smoothly by providing essential administrative support across multiple areas. Just Recruitment is delighted to be supporting a well-established and growing business i

A dental practice group is seeking a part-time Dental Receptionist for their two locations in Sutton, Surrey.The role involves working 2-3 flexible days each week with hours from 08:15 to 17:15.Candidates must have previous experience as a Dental or Medical receptionist.The practices are fully equip

A growing property development firm is seeking a fully remote Admin Officer to provide essential administrative support across the property development team.

A new opportunity has become available for an Experienced Dental Receptionist to join an established, fully private specialist practice located in London, N6.Start date - As soon as possible.This role is to work full time.Late nights - 5:30pm to 7:30pm.Occasional Saturdays - 08:30am to 12:30pm.This

Havering is seeking an experienced admin support officer for their repairs and lettings team in Rainham, England. The role involves providing administrative support, engaging with the public, assisting with meetings, and ensuring compliance with team targets.

Experience of effectively maintaining electronic and paper administrative, financial and information systems. To provide administrative support to the regional fundraising team during peak campaign periods such as Ramadan. To have oversight of administrative tasks according to the processes and guid

From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. HMCTS provides administrative support for the legal system across En

A local hospital trust in England is looking for a passionate Band 2 Clerical Officer to provide administrative support.

Iqra VA Primary in Clapham is looking for an enthusiastic Administrative Officer to join our supportive team. You will be key in facilitating efficient administration, requiring strong communication and computer skills.

Clerical/Admin Officer – Darlington. This position is for a Clerical/Admin Officer to support a vital government department in Darlington. The role involves providing efficient administrative support, maintaining accurate records, handling correspondence, and assisting with data entry and document

A growing property development company is seeking a full-time Admin Officer to support their team. This role, which offers remote flexibility, involves providing essential administrative support, coordinating documentation, and managing schedules. Ideal candidates will possess excellent organisation

The ideal candidate will have English and Maths GCSE, be proficient in MS Office, particularly Excel, and possess financial administrative experience.

The role requires strong numerical, analytical, and IT skills as you will administer various licenses and handle customer inquiries.

A recruitment agency in Chatham is hiring for a full-time administrative role. This role offers a competitive hourly wage and the option to work from home one day a week after a probationary period, making it an excellent opportunity for those looking to grow within an administrative capacity.

A specialist educational organization is seeking an Examinations Officer and Administration Support to ensure accurate exam administration and provide wider administrative assistance.