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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Conversation Analyst Location: Hybrid (3 days Wilmslow, 2 days from home) We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. As we scale for further growth across the Citation Group, hopefully, that’s where you come in. The role We’re on a real journey to use technology and AI in a way that genuinely improves how our customers experience our services. We are looking for someone who enjoys creating clear, helpful and genuinely useful AI-ready content. In this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets smarter every day. You will also take ownership of the technology budget, making sure we get the best value from our tools. If you are curious about new technology and want to build a career in Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management • Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys., • Structure conversation flows, decision trees, and escalation paths for smooth user interactions., • Maintain a knowledge base to support chatbot responses and self-service resources., • Contribute to the definition of the chatbot’s tone of voice and personality to ensure a consistent, brand-aligned user experience., • Collaborate with subject matter experts to ensure content accuracy and tone. Performance Analysis & Optimisation • Regularly monitor chatbot performance through data and feedback (e.g. resolution rates, AI involvement, user satisfaction)., • Use Intercom and analytics tools to identify gaps, trends, and opportunities for improvement., • Test and iterate on content to enhance effectiveness and reduce manual support load. Platform & Process Ownership • Manage chatbot content within Intercom, ensuring consistency, accuracy, and relevance., • Keep conversation flows aligned with current products, policies, and business goals., • Contribute to develop, document, and maintain best practices and guidelines for conversational design., • Work cross-functionally with support, marketing, and product teams to align messaging and updates., • Train Support team members on chatbot content updates and best practices. Budget Influence and planning • Provide Insight and recommendations on chatbot content and technology spend, helping shape how the budget is used., • Review tools, subscriptions and services, offering clear guidance on what adds value and what can be improved., • Partner with finance to share updates on spend patterns, efficiency and return on investment., • Support informed decision making to ensure resources are used wisely and contribute to ongoing improvement and innovation. About you • Proven experience writing or managing chatbot, help centre, or digital support content., • Strong writing skills – Creating and maintaining content for AI, with the ability to simplify complex topics for diverse audiences., • Comfort with data – able to analyse chatbot usage and turn insights into action., • Experience managing a budget or cost centre., • Excellent organisational skills with attention to detail and process., • Hands-on experience using Intercom, especially chatbot workflows and Inbox., • Experience in customer support, UX writing, content strategy, or similar fields., • Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement., • Experience with knowledge management or content management systems., • Strong stakeholder management and communication skills., • Ability to work independently and proactively identify opportunities for improvement., • A fast learner, who is curious about new technology and a willingness to pick up new tools quickly. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

Corporate Account Manager Location: Flexible, hybrid working position | Business Area: Corporate Sales We’re looking for a driven and results-oriented Corporate Account Manager to join our expanding Corporate Sales team, with a sharp focus on new business acquisition and hunting for new logo customers. Reporting directly to the Head of Corporate Sales, this role is ideal for a natural sales hunter who thrives on identifying, engaging, and converting new business opportunities. You’ll play a pivotal role in driving revenue growth by building relationships with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions., • Proactively create and convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives., • Identify and win new logo clients within targeted customer profiles, delivering consistent new business success., • Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ICT., • Deliver tailored, accurate proposals that reflect customer needs, business goals, and technical requirements., • Confidently present solutions to stakeholders at all levels, from operational teams to board-level decision-makers., • Understand and manage complex project opportunities, including timelines, milestones, and delivery expectations., • Conduct in-depth client profiling to uncover strategic objectives and align IT solutions with business vision., • Translate corporate strategy into technology solutions, demonstrating clear ROI and business impact., • Collaborate closely with technical architects to shape and deliver compelling, scalable solutions., • Achieve and exceed monthly, quarterly, and annual profit targets, contributing to overall team success., • Act as a mentor and role model within the sales team, sharing best practices and supporting team development., • Maintain strong knowledge of enterprise and infrastructure architecture, staying ahead of industry trends and innovations. The Candidate: • Ideally, you will have a firm grasp of the Telecoms industry and have strong knowledge and awareness of Chess’s product portfolio., • Active UK Drivers License and access to a vehicle., • Excellent communication skills at all levels., • Customer facing and presentation skills., • Strong negotiation skills and experience., • Active listening and open-questioning skills., • Avid commercial and market awareness., • Great numeracy and literacy skills., • Training/mentoring/coaching experience., • Self-driven, works on one’s own initiative., • Creative – makes opportunities happen with your own ideas., • Ability to work under pressure. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: • Private healthcare (free after 1 year), • Eye tests, flu jabs, and on-site health checks, • Mental health support from trained First Aiders, • Hybrid working support with a home office allowance, • 20 days holiday plus bank holidays, • Buy or sell up to 5 holidays twice a year, • Perkbox discounts on shopping, travel, fitness, and more, • Points-based rewards from year 2, • Charity donation matching (up to £100), • Recognition platform to celebrate your wins, • EE SIM offers for you and your family, • £1000 referral bonus, • Learn 2 Earn scheme to boost your salary, • Team socials and celebrations, • Bespoke onboarding and leadership training, • Dedicated Culture Team to support you Working Hours & Location: A standard week is 37.5 hours, Monday to Friday. This is a flexible hybrid role, requiring attendance at our Alderley Edge hub once a month for team collaboration and engagement, along with travel to customers as and when required. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. We believe that "if you're not growing, we're not growing." Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you.

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

About The Role Team - Protection, ( D2C Life Department) Hybrid role - 2 days a week in the Stockport office, 3 days based working from home. Training is up to 3 months in Stockport. What this role is all about Its important to relate to your customer, understand their needs. If you care about your customer and can provide an exceptional service in catering to their product requirements this maybe the role for you. This role is about the quality of the customer journey providing advice on Vitality Life products, building a rapport so through their choices they make the right one through us, as Vitality Life. This is over the telephone and can be direct with personal customers and our business customers too. We offer ongoing support, coaching and we focus on your development in your Vitality career. Previous experience of working in Insurance sales is required. What you will you do as a Protection Adviser Providing exceptional service and advice over the telephone to our customers Time management is key as we are fast paced, and we have lots of customer needs to meet Proactivity in maintaining your knowledge being a driver in your own performance, knowing we will support in every step Ensuring that FCA and internal regulatory standards for advice provision are met Quality of advice provided is a must with every fact find, making sure you have everything documented along with the analysis and outcomes. Every conversation is important What you need to thrive Experience within Financial Services is a must Confident telephone manner Full understanding and knowledge of the regulatory requirements of the FCA Strong Customer orientation and engagement skills Highly motivated with a drive to deliver sales targets and outstanding customer outcomes A driven individual with committed to person development and progression Strong Organisation skillswith the ability to manage personal time and focus to maximise productivity and results Financial services qualifications appropriate to the role, ideally CEMAP or R05 So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to 12% We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance With its own set of rewards and benefits Life Assurance Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if were the right fit for you? We cant wait. Diversity & Inclusion At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitalitys approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible. TPBN1_UKTJ

Operational Quality Improvement Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Quality Improvement Manager Position : Quality Improvement Manager Central Midlands Location :Covering homes across the North West of England Contract type :40 hours per week, predominately Monday to Friday but must be flexible Rate :£55,000 + £3,000 car allowance We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest stand of care via a systematic, coordinated and coaching approach and for these standards to be sustained. You will be responsible in supporting the Clinical Director to deliver the Exemplar Quality Strategy these themes include: Clinical Excellence Sustainable outstanding quality Digital Transformation Responsiveness Service User Voice About Exemplar Health Care Exemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs. We have over 60 care homes across England that support adults living withcomplex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress. About the role As an Operational Quality Improvement Manager with Exemplar Health Care, youll: Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused. Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes) Tissue Viability Continence End of life (to include verification of death) Follow an improvement strategy per service focusing on compliance and effectiveness of: Quality Assurance (to include clinical stats management, RCA and follow up) Care plans and risk assessments Action plan compliance Support CNMs to update action plans following an Internal Inspection or any external inspection. Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training. Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials. Support the implementation of new initiatives to improve Service User quality of life. Download the job description for a full list of responsibilities. About you Above all, youre someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. Youll also be: Registered nurse, ideally with a nursing degree. Evidence of further professional development in relation to care, management or quality. Ideally a coaching qualification, able to coach and motivate others. Strong background in action planning and Service User care focus. Excellent written and verbal communication skills. Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations. Able to work collaboratively across the business. Able to travel to all locations of the business. What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check electric car salary sacrifice scheme paid NMC membership paid access to the RCNi Learning platform 24/7 counselling and support Blue Light Card eligibility. How to apply Sound good? Wed love to hear from you. Click the button to APPLY NOW. TPBN1_UKTJ

Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz. Be at least 21 years of age to apply for your private hire licence, as required by the UK government.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Be at least 21 years of age to apply for your private hire licence, as required by the UK government. Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz. Be at least 21 years of age to apply for your private hire licence, as required by the UK government.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Be at least 21 years of age to apply for your private hire licence, as required by the UK government. Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz.

Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz. Be at least 21 years of age to apply for your private hire licence, as required by the UK government.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Access to sickness cover or a ""New Parent"" payment*: With our Allianz insurance scheme, you have protection from the financial cost of life-changing events with insurance from Allianz. Be at least 21 years of age to apply for your private hire licence, as required by the UK government.