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Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £45,378 (inclusive of London Weighting Allowance, if applicable), with on-target earnings of up to £57,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Slough cluster, covering areas like Slough, Windsor, Maidenhead, Marlow, High Wycombe, Beaconsfield, Gerrards Cross. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔ Independence in a mobile role ✔ The stability and support of a trusted national organisation ✔ Ongoing development, including future EV and diagnostic skills ✔ A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔Independence in a mobile role ✔The stability and support of a trusted national organisation ✔Ongoing development, including future EV and diagnostic skills ✔A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Full time: Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE – Where your voice could be the start of something big - What’s in it for you • A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)., • Huge discounts off your Mobile and Broadband packages, starting at £10 a month., • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions., • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want., • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

Brentford hybrid | Sales, Field Service & Customer Service | Power Platform | Enterprise Architecture growth path | Global transformation At Safetykleen, we help some of the world’s most critical industries operate more safely, efficiently and sustainably. Across 15 countries, more than 2,000 colleagues and over 1 million services delivered each year, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce environmental impact and improve operational performance. We have recently completed a business-transformational ERP migration and are now entering an exciting new chapter. We are building a high-performing technology team that will partner closely with the business to deliver best-of-breed capability across Dynamics 365, the Power Platform and emerging technologies. This is a strong opportunity to join a global business investing properly in systems, process, data and digital capability - and to help shape a solution architecture practice that is still being built. We are hiring a Solution Architect to own and evolve the architecture of Safetykleen’s Dynamics 365 Customer Engagement platform - spanning Sales, Field Service and Customer Service - while playing a central role in shaping the wider Enterprise Platform architecture across Dynamics 365, the Power Platform, data and AI/innovation capability. This is deliberately not a narrowly-scoped CE role. Deep, hands-on CE expertise is essential from day one, but the role is designed with a clear growth path: from CE solution ownership today, into a broader enterprise architecture remit as Safetykleen’s platform and team mature. You’ll work alongside the Enterprise Platform Director, Business analysts and the Data & Analytics team to make sure every decision made in CE fits the bigger enterprise picture, not just what’s immediately in front of you. What You'll Be Doing Own end-to-end solution architecture for Dynamics 365 CE, with depth across Sales, Field Service and Customer Service. • Act as the primary architectural authority and design decision-maker for CE within the Enterprise Platform, ensuring solutions are secure, scalable and fit for purpose., • Partner with the Business analysts (Sales, Operations & Field Service, Finance) and the D365 Development team to translate business requirements into robust, well-governed solution designs., • Define, maintain and promote architecture standards, patterns and governance across the CE estate - extending these principles toward the wider Dynamics 365 F&O and Power Platform landscape over time., • Provide architectural oversight and design review for releases, working closely with IT Project Management on release governance., • Support integration design across Power Platform (Power Apps, Power Automate, Power BI, Dataverse) and Azure services (Logic Apps, Functions, Service Bus)., • Contribute to the evaluation and adoption of AI-driven CE capability, including Copilot and emerging LLM-enabled use cases., • Act as a trusted advisor to senior stakeholders on solution direction, technical feasibility and architectural risk., • Support rollouts across Safetykleen’s European markets (UK, Ireland, France, Spain, Italy, Germany), ensuring designs scale cleanly across countries., • Mentor senior business analysts and development teams on architectural thinking, building design capability across the wider team., • Play an active role in shaping Safetykleen’s Enterprise Architecture practice as it’s established - with a clear path to grow this role’s remit beyond CE into cross-platform architecture. What We're Looking For We need a highly experienced Solution Architect with expertise of implementing enterprise CRM/Dynamics 365 solutions - with deep, credible functional and technical expertise across Sales, Field Service and Customer Service, and the maturity to operate as a strategic architectural voice, not just a CE specialist. You'll bring: • 8 - 10+ years' experience architecting and delivering enterprise Dynamics 365 CE solutions, with strong hands-on depth in Sales, plus Field Service and Customer Service., • Proven experience producing end-to-end solution architecture: functional, technical, integration and data design., • Hands‑on Dataverse experience, including data modelling and security frameworks., • Strong working knowledge of the Power Platform (Power Apps, Power Automate, Power BI) and Azure integration services., • Experience with fit-gap analysis, architecture governance, design reviews and solution documentation., • A track record of acting as a trusted advisor to senior stakeholders - confident challenging and shaping direction, not just implementing it., • Awareness of AI/LLM-enabled CE capability and genuine interest in applying it practically., • Ambition and capability to grow beyond a CE‑specific remit into broader enterprise/solution architecture - this role has a defined path to take on architecture ownership across Dynamics 365 F&O, and integration as the platform and team scale., • Strong stakeholder management, communication and presentation skills, comfortable operating from delivery teams through to senior leadership., • D365 certifications are beneficial, but proven delivery experience and architectural judgement matter most. The Package • Market-competitive pay and performance-related rewards, • Generous holiday allowance plus bank holidays, • Contributory pension scheme, • Life assurance and enhanced family leave, • Private healthcare from day one, • Wellbeing support, including an Employee Assistance Programme and discounted gym/lifestyle perks, • Learning and career development opportunities - including a defined path toward an Enterprise Architecture remit, • Employee recognition and referral schemes, • Retail discounts and cashback Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer. #J-18808-Ljbffr

Construction Estimator (Foundations / Civil Engineering / Geotechnical)Twickenham - Hybrid£70,000 - £80,000 + Progression + Full Company Training + Company BenefitsAre you a Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator?Do you want to join a company that truly values personal development, promotes from within, and supports long-term career growth?Do you want to be part of a team where your voice matters, where you'll receive hands-on mentoring, and where every day brings new challenges and opportunities?On offer is an excellent opportunity to become part of a close-knit, family-run team with over 30 years of experience in the construction industry. Renowned for their commitment to quality and service, they deliver some of London's most prestigious high-end projects.In this role, you'll be responsible for producing accurate, value-engineered cost estimates, developing strong client relationships, and managing projects from initial enquiry through to contract award. Your day-to-day tasks will include preparing detailed quotations, negotiating terms, and ensuring a seamless handover to the operations team to ensure project success.This role would suit a Junior Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator.The RoleIdentify risks and opportunities in tenders to produce accurate estimatesSupport Quantity Surveying functions and post-project reviewsVisit heritage buildings to perform estimations on ground works, piling and basementsProvide costing and quotes to a variety of customers and clientsThe PersonEstimator backgroundCivil/ Structural Engineering degreeBased in Isleworth or easily commutable toKeywords: Estimator, Construction, Engineering, Engineer, Geotechnical, Structural Steel, Civil Engineer, Structural, Groundworks, London, Estimating, Quantity Surveyor, South West London, Richmond upon Thames, Greater London, AshfordReference Number: BBBH24366If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.TPBN1_UKTJ

We unlock organisational impact by building the skills, performance, and leadership pipeline that powers the business forward. You will be an integral part of the RELX Talent and Capability (T&C) COE Leadership Team. In this role, you will serve as the Head Talent Partner to the RX business and HR leadership team. You'll take ownership of the delivery of the T&C COE strategy and ensure alignment with divisional priorities to enhance capability and performance. You will also represent the COE on your divisional HR leadership team and ensure talent solutions and development initiatives are effectively integrated into business goals and performance. • Collaborating with a variety of internal stakeholders to identify and implement Talent and Capability approaches that support RX’s business objectives, • Demonstrate commercial acumen and able to articulate the breadth and depth of RX businesses and key commercial drivers, • Advocating and implementing RELX leadership and development programs within RX focusing on elevating manager capability, shaping high-performance RX culture, building a strong talent pipeline of future leaders, • Representing the needs and interests of RX in RELX-wide T&C discussions and initiatives., • Ensuring that final outcomes are relevant, accessible and high-value with a compelling RX narrative, • Promoting a culture of continuous growth and curiosity., • Utilizing data and metrics to monitor the quality, effectiveness and overall user experiences of talent initiatives within RX, • Co-ordinating all activities for RELX Talent Review with business leaders and HR partners to identify critical positions, talent readiness and succession pipelines., • With leaders, support strategies to address readiness gaps, both technical and behavioural thus enhancing purposeful careers, • Driving a culture of feedback and recognition to drive business outcomes and a meaningful employee experience., • Work closely with colleagues across the global HR organization to ensure integrated and aligned approaches for employees and leaders, • Managing the overall divisional training plan, being accountable for categories 1 & 2 budget and monitoring category 3 - non T&C training spend, • Identifying opportunities to drive high volume administrative and autonomous tasks to Tier 0 and 1 support, • Recognise and incorporate the voice of the business when designing, delivering, and embedding talent practices within RX Advocate, educate, and influence senior leaders across various expertise areas within T&C scope., • Focus on business transformation and people-centric approaches., • Operate and lead across different geographies and industries, ensuring successful delivery of large-scale, highly visible talent initiatives, • Maintain a client‑centric approach, adept at building relationships with executive and senior leadership teams, cross‑functional teams, and critical stakeholders, • Understand and interpret RX business challenges and opportunities, prioritising and aligning T&C support accordingly, • Being future‑focused, recognising the impact of AI and other global trends on our work and roles, and partnering with HR leadership and business stakeholders to identify the upskilling and shifts in focus that may be required in response, • Thoughtfully engage in outcome‑focused conversations, bridging T&C solutions with the culture, performance and objectives of the business, • Apply critical strategic and commercial thinking to continuously improve performance in the role and be recognised as a thought partner to senior leadership team, • Maintain an enterprise‑wide perspective on divisional activities while representing a strategic COE position thoughtfully, resolving differences for shared positive outcomes, • Ability to prioritize and manage multiple initiatives, • Demonstrate an educational background that reflects cognitive ability, a commitment to personal development, and lead with curiosity, integrity, and strong personal resilience, • Bachelor’s Degree (Master’s Degree preferred) in a relevant field such as Human Resources, Business Administration, Organisational Development, • 10+ years of progressive experience in talent management, performance management and organisational development, • Proven track record of developing and implementing successful talent strategies, • Effective leadership and team collaboration skills, • Working knowledge and experience with Workday, • We know your well‑being and happiness are key to a long and successful career., • We are delighted to offer country specific benefits. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RX is in the business of building businesses for individuals, communities and organizations. We elevate the power of face‑to‑face events by combining data and digital solutions to help customers learn about markets, source products and complete transactions at over 350 events in 25 countries across 42 industry sectors. RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. #J-18808-Ljbffr

A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Software Engineering Manager (Full Stack Focus) Join our innovative Software Engineering team at British Airways as a Software Engineering Manager, where you’ll play a key role in leading teams to deliver high-quality, scalable, and secure software solutions. With a focus on large scale full-stack development, this role is ideal for those who thrive in a dynamic and collaborative environment, bringing expertise in AWS, Microservices, API, and DevOps. What You’ll Do: • Lead internal and external teams of software engineers, fostering a culture of trust, collaboration and continuous improvement., • Develop and execute full-stack development strategies, ensuring scalable, high-performance software solutions., • Work closely with stakeholders to define technical requirements and translate them into actionable development plans., • Proactively evaluate the current state of the product development and work with CoEs to drive sustainable improvements in the team and across the organisation., • Drive the adoption of modern DevOps practices in the team to enhance software delivery and operational efficiency., • Champion best practices in software engineering, ensuring security, maintainability, and performance., • Present technical solutions and progress to stakeholders, translating complex concepts into clear business value., • Build strong relationships across teams, acting as a bridge between engineering and business functions. What You’ll Bring to British Airways: • Proven experience working on enterprise-level software engineering programmes., • A deep understanding of modern full-stack development, particularly Java, React, and AWS., • Strong stakeholder management and communication skills, with the ability to present technical concepts clearly., • Experience with DevOps tools and methodologies, enabling efficient and secure software delivery., • A growth-focused leadership style, with a passion for continuous improvement., • A proactive, problem-solving mindset, with the ability to drive innovation and change., • Ability to balance between applying the fundamentals and taking a pragmatic solution. Your Experience: • Proven experience in full-stack software engineering, with a strong technical foundation., • Expertise in Java, React, AWS, and modern cloud-native architectures., • Experience leading teams in an agile development environment., • Strong DevOps knowledge, with experience in CI/CD pipelines and automation. This is your chance to be part of a world-class engineering team, shaping the future of technology at British Airways. Apply now and take your career to new heights! What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. • Leading the effort to respond to, and manage, cyber incidents across the BA estate 24/7 365 days a year as part of an on call function, • Responsible for developing, maintaining, and managing incident response processes, • Ability to present on complex, technical concepts to a wide range of stakeholders of varying seniority and knowledge, • Confident to engage with business stakeholders and build strong and meaningful relationships, • Ability to perform thorough risk assessment with vague and ambiguous information, • Assist with the development of BA's in-house digital forensics capability, supporting various investigation teams across the organisation, • Work closely with other cyber teams to feed incident data back into tuning our security tool configuration and assessing our deployed controls, • Effectively liaise and communicate with other Operating Companies (OpCos) within IAG to respond to wider-impacting incidents; share IoCs, threat intelligence and lessons learnt, • Responsible for relationship development and continuous improvement of our suppliers who support elements of the cyber incident response lifecycle, • Relevant cyber incident response experience within a large and complex organisation, with a solid understanding of incident response methodology, • Experience using MITRE ATT&CK, • Highly analytical, with a methodical and structured approach and high attention to detail, • Good communicator, able to translate complex technical issues for both technical and non-technical stakeholders, • Ability to remain calm and prioritise effectively under pressure, • Relevant experience in digital forensics (Desirable), • Understanding of aviation, transport, or critical infrastructure (Desirable), • Relevant cyber security qualifications, such as GIAC Incident Handler (Desirable) We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Location: Uxbridge Hybrid Working: 50% on site At Bristol Myers Squibb, we believe that the right data, in the right hands, at the right time can change everything. Every clinical trial we run brings us closer to a treatment that could transform or save a patient's life. • Drive data collection strategy across one or more complex clinical development projects, aligning cross‑functional teams around clear, high-quality standards, • Own the full data management lifecycle, from planning and collection through to clean, submission‑ready datasets delivered on time, • Shape the systems that power our trials, leading requirements gathering for EDC platforms and collaborating with partners across eCOA, External Data, and Safety Gateway, • Chair Data Quality Review meetings to keep trial data current, complete, and audit‑ready at every stage, • Author and review key study documents, Data Quality Management Plans, Data Validation Plans, eCRF Completion Guidelines and more, ensuring consistency and compliance across the board, • One of the most rewarding parts of this role? You'll coach and guide junior Data Management Leads, helping them grow while raising the overall capability of the team. Your expertise becomes their foundation., • You’ll sit at the table for cross‑functional project teams and regulatory submission teams, and you’ll be a key player during Health Authority inspections and audits. This is a role where your voice carries real weight., • Whether working with FSPs, CROs, or third‑party vendors, you’ll be the quality compass; monitoring deliverables, managing data currency throughout the trial, and holding partners accountable to SLAs that protect the integrity of our work., • You’ll contribute meaningfully to how we evolve as an organisation — supporting CAPA implementation and bringing fresh thinking to continuous improvement initiatives within Clinical Data Management., • Meaningful impact, your work directly supports the development of medicines that matter to millions of patients globally, • Career elevation, step into a senior leadership role with visibility across R&D and a clear path toward Director‑level progression, • Cross‑functional influence, build relationships across clinical operations, regulatory, biostatistics, and beyond, • Industry exposure, travel to conferences, investigator meetings, and regulatory engagements (approximately 5–10% travel) to stay at the forefront of your field, • Intellectual challenge, work with cutting‑edge data collection technologies and emerging industry trends that keep your skills sharp and future‑proof, • A Bachelor's Degree (advanced degree preferred) and at least 5 years of relevant industry experience, • A strong command of clinical drug development processes, FDA/ICH guidelines, and data management best practices, • Hands‑on experience with EDC systems; Medidata RAVE experience is a strong plus, • Proven project management skills, with a PMP certification considered a bonus, • The ability to translate complex data into clear insights through metrics analysis and reporting, • Outstanding communication skills, whether you’re presenting to senior leadership or collaborating with a vendor team, you know how to land the message, • Familiarity with submission requirements including NDA, BLA, and MAA processes Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site‑essential, site‑by‑design, field‑based and remote‑by‑design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer A UK Government scheme BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. #J-18808-Ljbffr

JOB TITLE: Senior HR Business Partner- Aviation LOCATION: London, Heathrow HOURS: 40 hours per week, flexibility required to support a 24/7 operation CONTRACT: Permanent You will need to be a versatile, diverse and experienced HR generalist who has a proven successful record of leading and delivering all aspects of HR and IR with dedication and passion, whilst keeping abreast with changes in employment legislation. You be responsible for shaping the performance and development systems for all ABM Aviation UK Ltd team members as well as designing and supporting the company talent frameworks. This includes performance management, succession planning and workforce/human resource planning whilst guiding and managing Human Resources services for the Company. Confidentiality is key as well as loyalty to the operational Directors, HR and the Company. You need to be able to give a clear picture with full understanding of how each division or site is running and what is happening at all levels. Effective people skills are critical to always ensure good relationships with all team members and external contacts. You will also be responsible for developing and implementing the HR planning of each division or site and l produce accurate and timely HR reports monthly in order to provide accurate information to the Senior HR Director and operational leads. The Senior HR Business Partner is the strategic People partner for ABM's London Heathrow Passengers Requiring Support (PRS) contract. Partnering with the Account Director and senior operational leadership team, the role translates the contract strategy and ABM UK & I People Strategy into a focused account people plan with clear priorities, ownership and measurable outcomes. Reporting initially to the VP, HR UK & Ireland, the role is accountable for ensuring people priorities support safe and consistent service delivery, colleague experience, operational performance and client confidence within a complex, high-profile 24/7 aviation environment. This is an individual contributor role with no direct reports. It delivers outcomes through influence: coaching operational leaders, building manager capability and bringing together the right People specialists and business stakeholders to deliver agreed priorities. The role has a critical focus on strategic workforce planning, frontline leadership capability, talent and succession, colleague engagement and voice, attendance, retention, performance, inclusion and workforce stability. It uses people, operational and client insight to identify root causes, anticipate risk and target action where it will have the greatest impact. The role also provides senior People leadership for organisational change, employee and industrial relations, business-critical people risks and people-related client governance, working closely with Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Communications Shared Services, People Insights, HR Technology and People Programmes. • Lead the development and delivery of the London Heathrow PRS account people plan, aligned to the contract strategy, ABM UK & Ireland People Strategy, operational priorities and Enterprise strategy., • Act as a trusted adviser to the Account Director and senior operational leadership team, providing commercially focused, practical and insight-led People advice., • Build effective relationships with relevant client stakeholders and contribute to people-related client governance, reviews and improvement plans., • Translate operational priorities, service requirements and client expectations into clear workforce, leadership, culture and colleague-experience outcomes., • Ensure people activity supports contract performance, service continuity, colleague experience and client confidence, escalating material risks to the HR Director., • Deliver outcomes through influence rather than formal authority, setting clear expectations with leaders and maintaining accountability for agreed people outcomes., • Coach and challenge operational leaders and managers to build ownership, capability, consistency and confidence in people leadership., • Bring together Employee Relations, Recruitment, Learning & Development, Talent, Engagement, Shared Services, People Insights, HR Technology, Communications and People Programmes around the account's priorities., • Establish clear ownership, handoffs, timescales and escalation routes so specialist support is joined up, timely and aligned to operational need., • Act as a senior escalation point for complex people risks, stakeholder challenges and cross-functional dependencies, ensuring the VP HR has early visibility of material issues., • Develop and drive a practical account culture and engagement plan that supports an inclusive, respectful and high-performing frontline environment., • Strengthen team member voice and communication across shifts, locations and workforce groups, ensuring leaders listen, respond and visibly follow through on feedback., • Use engagement, retention, attendance, employee-relations and operational insight to identify themes, address root causes and prioritise targeted interventions., • Coach leaders to improve performance, attendance, wellbeing, recognition and the quality and consistency of the day-to-day colleague experience., • Work with Communications, Engagement and other specialist teams to ensure account activity is coordinated, accessible and relevant to frontline colleagues., • Lead strategic workforce planning for the London Heathrow PRS contract, aligning workforce capacity and capability to service demand and operational requirements., • Work with leaders to identify recruitment and retention pressures, future skills, critical-role dependencies, capability gaps and succession risks., • Partner with Talent, Recruitment and Learning & Development to strengthen frontline leadership, critical-role succession, career pathways and workforce capability., • Support organisational design, structure reviews and changes to ways of working, ensuring accountabilities, spans and interfaces enable effective service delivery., • Bring relevant external insight from aviation, facilities management and frontline service environments to challenge thinking and inform practical solutions., • Lead the business partnering contribution to organisational change, service improvement, technology and process implementation, TUPE, mobilisation and demobilisation activity affecting the account., • Work with People Programmes and specialist teams to confirm the right delivery model, roles, governance and account support for each activity., • Provide senior stakeholder management, business context, people-risk insight and local implementation support so change is effectively coordinated, adopted and embedded., • Identify people risks, dependencies and colleague impacts that may affect service continuity, operational performance or client confidence, and ensure effective mitigation is in place., • Maintain effective relationships with employee representatives and trade unions, supporting constructive engagement and early resolution of workforce issues., • Support the VP and Industrial Relations & HR Policy Centre of Expertise with pay negotiations, collective consultation and other industrial-relations activity affecting the account., • Partner with Employee Relations on complex, high-risk or business-critical matters, ensuring decisions balance legal, commercial, colleague, operational and client considerations., • Use employee-relations data and case themes to identify systemic issues, strengthen manager capability and reduce repeat risk., • Establish a clear account people scorecard and governance rhythm, combining people, operational and relevant client measures to track delivery and impact., • Use workforce data and qualitative insight to identify emerging risks, trends and opportunities and turn them into focused action., • Provide clear, timely updates to the Account Director, account leadership team and HR Director on progress, risks, decisions and support required., • Evaluate the impact of people interventions and adjust priorities where outcomes are not improving at the required pace., • Contribute to continuous improvement of the People Operating Model, ensuring the account receives proactive, joined-up and value-adding support., • A clear, measurable London Heathrow PRS account people plan is agreed, owned and delivered in line with contract and client priorities., • Progress is demonstrated against agreed baselines and targets for colleague engagement, retention, attendance, workforce stability, manager capability and other priority people outcomes., • Workforce capacity, capability and succession risks are identified early and translated into practical action that supports service delivery., • Frontline leadership capability, critical-role succession and accountability for people outcomes are strengthened., • Complex employee and industrial relations risks are managed proactively, with repeat themes reduced and service disruption minimised., • Change is effectively coordinated and embedded, with colleague impact, operational continuity and client confidence actively managed., • Specialist People support is joined up and timely, with clear ownership, handoffs and accountability for outcomes., • People insight informs decisions and people activity makes a visible contribution to colleague experience, operational performance and client confidence., • Significant senior HR business partnering experience in a complex, unionised, frontline, customer-service or regulated environment; aviation or facilities management experience is desirable., • Demonstrable experience of developing and delivering strategic account people plans that improve workforce, leadership, culture and business outcomes., • Strong track record of influencing senior operational and client stakeholders, delivering through others and retaining accountability without formal authority or direct reports., • Experience of strategic workforce planning, organisational effectiveness, talent and succession, manager capability and employee engagement in a large operational workforce., • Strong employee and industrial relations experience, including complex case management, trade-union engagement, collective consultation and pay negotiations., • Ability to use people, operational and commercial data to diagnose issues, establish priorities, measure impact and communicate clear recommendations., • Experience of leading or supporting organisational change, TUPE, mobilisation, technology or process implementation in a business-critical environment., • Strong commercial judgement and an understanding of how people outcomes affect contract performance, service delivery, colleague experience and client confidence., • Resilient, credible and collaborative, with the ability to work at pace, navigate ambiguity and maintain effective challenge in a high-profile 24/7 operation., • CIPD qualification required., • Degree-level education or equivalent experience., • Further development in HR business partnering, change, employee relations or organisational design desirable. *Please note that obtaining an airside pass is an essential requirement of this role. As part of this process, the successful candidate will be required to complete a full five-year background check, including a criminal record check* We're proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For More Information About ABM's Benefits, Visit Our ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr

Putting community at the heart of everything we do. Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care. By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being. To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below. Main area Podiatrist Grade Band 6 Contract Bank Hours • Full time, • Part time, • Flexible working, • Other12.07% holiday pay + Unsocial Hours (if applicable) Site Alexandra Avenue Health and Social Care Centre Town Harrow Salary £22.75 (inclusive of HACS) Salary period Hourly Closing 27/09/2026 23:59 Welcome to Central London Community Healthcare (CLCH) At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart. Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference. We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace. Together, we build a caring community where the warmth we show one another shines through in every life we touch. Bank Band 6 Podiatrist (Temporary) We are seeking motivated and experienced Band 6 Podiatrists to join our Bank team on a temporary basis. This is an excellent opportunity to work flexibly across our community podiatry services, providing high-quality care while gaining experience in a variety of clinical settings. As a Bank Band 6 Podiatrist, you will work collaboratively with a multidisciplinary team of podiatrists and other healthcare professionals to deliver safe, effective and patient-centred care. You will assess, treat and manage a diverse caseload, including community clinic and domiciliary patients, ensuring the highest standards of clinical practice. You will support the development of the service by supervising and delegating work to junior clinicians, Podiatry Assistants and support staff, while also providing mentorship to students on clinical placements. Working alongside Highly Specialist Clinicians, you will recognise when specialist input is required and make appropriate referrals. The role requires flexibility to work across different clinic locations and community settings, travelling between sites as needed. You should be an HCPC-registered Podiatrist with excellent communication, clinical decision-making and organisational skills, and a commitment to delivering outstanding patient care. Join our Bank team and enjoy flexible working while making a real difference to the health and wellbeing of our local communities. • To work in collaboration with a team of Podiatrists and other health care professionals, organisations and agencies to ensure seamless and high quality care for all patients., • To monitor supervise and delegate podiatry services delivered by support staff including junior clinicians, Podiatry Assistants and to mentor students during placements., • To liaise with and refer to the direction of Highly Specialist Clinicians when necessary and as appropriate., • To be flexible to cope with a busy varied and demanding workload where it is essential to move between sessional clinics on foot / by transport., • To manage a domiciliary caseload as required. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Successful applicants will be required to demonstrate alignment with the Trust’s values & the behaviours aligned to those values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification. • BSc Degree In Podiatric Medicine or Diploma (if qualified prior 1991), • Evidence of continual professional and personal development, • Registration with the Health and Care Professions Council, • Certificate in local anaesthesia, • Evidence of post grad training in an area of podiatry Experience, • Post graduate clinical experience of multidisciplinary and interagency working, • Experience of working with a wide range of patient and disease / pathology types including the at-risk and high-risk foot, • Experience of working as part of a specialist team (clinical rotation experience accepted, • Experience of working in an NHS environment, • Experience of clinical supervision / mentoring, • Knowledge of recent developments in the profession, • Full knowledge of podiatric theory and practice, • Knowledge of foot orthotic design and manufacture, • Knowledge of RCoP and HCPC codes of conduct, • Awareness of Equal Opportunities – theory and practice, • Understanding of Clinical Governance -theory and practice, • Knowledge of treatment options and skills required in the management of High risk tissue breakdown, • Up-to-date knowledge of clinical issues and treatment development, • Ability to evaluate patients concerns and needs and propose effective solutions, • Ability to undertake intricate work in using sensitive diagnostic tools and a range of surgical instruments. e.g. in the management and debridement of poor tissue viability wounds and nail surgery, • Organisational and planning skills to manage your own work time and domiciliary caseload, • To be competent in the use of treatment and diagnostic tools (including, Doppler, scalpel techniques, syringe etc), • IT Skills including use of Internet, e-mail, Word Processing, • Ability to manufacture simple insoles, • Performing clinical treatments in physically restricted work positions requiring repetitive fine movements., • Ability to cope with patients anxieties and employ tactical techniques in order to help support patients and allay anxieties, • Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as #J-18808-Ljbffr

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. Cash is at the heart of every airline, and this role plays a key part in helping British Airways understand, forecast and manage it effectively. Sitting within our Finance team, you'll lead cashflow and working capital forecasting, turning complex data into clear insights that support decision-making across the business. Working closely with senior stakeholders across BA and the wider IAG Group, this is an opportunity to influence how we plan for the future and keep our business moving forward. Excited by solving complex problems and improving how things work? This could be a great fit! • Lead the cashflow and working capital forecasting process, including reporting and analysis., • Review, challenge and consolidate forecasts to improve accuracy and insight., • Partner with Finance, Treasury, Tax and Fleet teams across BA and IAG., • Forecast overseas cash balances and support foreign currency cash management activities., • Explain cashflow performance and movements to Finance and non-Finance stakeholders., • Improve forecasting processes through smarter, more data-driven approaches., • Promote best practice across Finance and help build capability within the team. A curious and analytical approach, combined with strong commercial awareness and the confidence to challenge constructively. You'll enjoy working with people across different teams, translating financial information into clear, practical insight. We're looking for someone who is collaborative, proactive and always keen to find better ways of doing things. An interest in using data to uncover opportunities and improve decision-making will be important too! We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. • As a senior leader within the Data & AI function, reporting to the Head of Data Delivery, the Principal Data Scientist is accountable for the end-to-end delivery and lifecycle management of high-value data science products or initiatives that support or automate decision-making across critical business areas., • Operating within Agile cross‑functional squads, they lead teams to scope, design, build, deploy and maintain scalable, production‑ready solutions - including predictive models, optimisation engines, and decision‑support tools - that integrate seamlessly with business processes and technical infrastructure., • The Principal Data Scientist delivers in line with the strategic direction for data science delivery, ensures model compliance and ethical responsibility, and drives continuous improvement in team capabilities and ways of working., • They also line manage and coach others to achieve their full potential, fostering a culture of collaboration, innovation and impact., • The Principal Data Scientist has accountabilities across the full value chain and coordinates the execution of high‑value data science initiatives:, • Manages and coaches data science teams to deliver a portfolio of data science products from scoping to delivery, • Scopes and documents ill‑defined client needs and frames data science solutions that align with business goals, • Responsible for the quality and timely delivery of the data science products for an area of the business, • Reporting on team key performance indicators, • Acquires, processes and manipulates complex and large raw data to ensure high‑quality inputs for models, • Designs, builds and trains data science products such as business models, predictive analytics tools, recommender systems, natural language processing, anomaly detection, forecasts, optimisation models and decision support systems, • Works with Digital teams to productionise models and deliver application front ends, • Translates results in to actionable recommendations, • Provides guidance to stakeholders on how models created can improve business outcomes, • Works within cross‑functional business and Digital teams, • Oversees management, improvements to and decommissioning of existing data science products for business area to ensure they are valuable, feasible and usable, • Monitors industry trends and advancements in data science, • Ensures adherence to published frameworks in team, • Ensures model compliance & ethical responsibility in team, • Ensures best practice is followed in their team, • Line manages others to achieve full potential, • Provides ad hoc team cover on an exceptional basis, • Contributes to conversations on feature prioritisation and roadmap, with an understanding of the trade‑off between speed vs. long‑term value, • Communicates feature and modelling approach, trade‑offs, and results with the internal team and business stakeholders, • The Principal Data Scientist is also accountable for ways of working fit for an Agile cross‑functional development squad, including:, • Using Git-versioning best practices for version control, • Contributing and reviewing pull‑requests and product / technical documentation, • Giving input on prioritisation, team process improvements, optimising technology choices, • Working independently and giving predictability on delivery timelines, • Can structure ill‑defined business problems and support others, • Can communicate to large/senior groups, • Can effectively challenge senior colleagues, • Can build strong stakeholder relationship networks and set data science strategy, • Can coach and manage a team, • Leads scrum methodology and ceremonies, • Able to independently manage products through the lifecycle & support others, • Can prioritise own work, • Can operate in multiple DevOps roles, • Can lead others on a project, • Can manage project teams effectively using agile principles and quality assurance, • Can apply software engineering principles and concepts eg using Git and Python, • Can build and deploy production ready machine learning pipelines eg using Python, • Comprehensive cloud understanding, • Comfortable designing user interface solutions for Machine Learning applications, • Advanced data wrangling skills applicable to large data eg using SQL, Python, • Can apply advanced spreadsheet modelling to complex problems eg using Excel, • Able to apply a range of advanced machine learning and multivariate techniques, • Proficient in use of Microsoft Office, including advanced Excel and Powerpoint Skills, • Advanced analytical skills, including the ability to apply a range of data science and analytic techniques to quickly generate accurate business insights, • Able to structure business and technical problems, identify trade‑offs, and propose solutions, • Communication of advanced technical concepts to audiences with varying levels of technical skills, • Managing priorities and timelines to deliver features in a timely manner that meet business requirements, • Collaborative team‑working, giving and receiving feedback, and always seeking to improve team processes, • Numerate degree or equivalent with data science components, • Experience of leading others in applying data science to business problems, • Experience in developing industrialised software, especially data science or machine learning software products (required), • Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

About The Role Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Twickenham • Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Plumbing Engineer, you'll work in customer's homes carrying out repairs and maintenance across a range of plumbing systems. Your day-to-day will include: • Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework • Completing 1st and 2nd fix plumbing work in domestic properties • Repairing and maintaining household plumbing systems • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £3,000 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Level 2 qualification in Plumbing • Experience in 1st and 2nd fix plumbing • Experience working in domestic properties • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. Demand Forecasting Analyst Reading / Windsor / London with FlexFirst hybrid working At Centrica Home which incorporates the British Gas brand, we have a huge opportunity to help customers, and the nation, prepare for a net zero future and support them through a once in a generation cost-of-living crisis. We're one of the best-known services companies in the country. We have a compelling set of low carbon solutions for customers, a family of door-opening brands and we're really excited about the future Overview In the Demand Forecasting team, we are responsible for gas and electricity demand forecasts for our residential customer base, which inform the hedging and optimisation of >£5 billion of commodity and decisions that allow the costs of energy purchasing to be minimised. Under the current energy landscape, it is vital that our hedging and trading teams receive forecasts which are accurate and timely to help us maintain a competitive commercial position and minimise costs for our customers. We're looking for a Demand Forecasting Analyst to join this analytical and commercially important team to play a key role in developing best-in-industry energy forecasts. You'll be expected to be in the Windsor/ Reading or London office at least once a week, but you will be able to work remotely in line with our Flexible First policy. About the role In your new role you will have the following accountabilities: • Shared ownership of delivering gas and power demand forecasts for UK residential customers to hedging and 24/7 trading teams. • Developing and maintaining models and algorithms to accurately forecast gas and power demand for millions of British Gas customers, using ML and AI techniques where appropriate. • Producing and utilising analytical tools to constantly monitor and visualise the quality of forecasting models • Developing deep understanding of customer behaviour, impact of policy and societal trends to predict underlying energy demand trends. Particularly as the market transitions towards more flexibility and distributed generation and storage. • Reducing energy imbalance cost by bringing commercial and cost focus to forecasting models and processes. • Supporting the wider British Gas Commercial team with new products and propositions by providing insight and analysis into customer behaviour and demand impacts • Improving efficiency of operational processes through automation. • Developing core relationships with colleagues across the business such as hedging and trading teams (Centrica Energy), British Gas Business, Hive, MI, smart metering, data science, finance, billing, industry settlement, debt, and other teams to enhance the role's impact. • Carry out in-depth analysis and setup enduring automated processes to provide visualisation and business intelligence to relevant customers/stakeholders; by unlocking the power of big data and new emerging data sources. • Getting involved in the induction and training of new members, support graduates and interns in the team and help share knowledge on technical and process issues. • Within all aspects of the role put the customer at the heart of decision making and support the team's ambition to lead on the digital transformation. What we're looking for For this role we are keen to see candidates who are highly numerate and have good analytical skills. You will have experience or knowledge of statistical modelling and be comfortable using varied analytical techniques on large data sets. Experience with Excel is essential and with Python and SQL is highly advantageous. In addition, you should demonstrate a keen passion and interest for energy as well as doing what is right for the customer, whilst meeting our commercial and net-zero targets for the future. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. This role is responsible for the delivery, adoption, and performance of AI and automation products within a specific business directorate. Acting as the single point of accountability for the product lifecycle, it connects business needs with data capabilities, ensuring products are designed, delivered, and managed to meet strategic goals. The role spans product strategy, roadmap definition, delivery oversight, and in-life optimisation. It works closely with delivery squads, business stakeholders, and central data teams to prioritise work, remove blockers, and ensure products deliver sustainable value. The role also supports alignment across the wider organisation by identifying reusable opportunities and sharing delivery best practices. • Engage business stakeholders to understand priorities, advocate for key AI and automation products, and drive adoption across directorates, • Define and maintain the product roadmap, ensuring alignment with business goals and value-led prioritisation across the product lifecycle, • Drive the net lifetime value of AI and automation products by managing their delivery, quality, and ongoing optimisation in line with business needs, • Join up use cases and delivery efforts across directorates, identifying opportunities to reuse or scale AI and automation products across British Airways, • Track delivery progress and hold delivery squads accountable for milestones, dependencies, and timely issue resolution, • Mitigate risks and manage dependencies across squads and major IT programmes to enable successful product delivery, • Lead quality assurance across the delivery lifecycle, ensuring standards, methods, and governance gates are met, • Support continuous improvement by embedding delivery feedback loops and sharing lessons learned across delivery teams, • Ensure compliance of data products with BA and external data governance, privacy, and regulatory standards, • Represent the product portfolio within the wider AI and automation function, escalating blockers & enabling product squads to deliver value at pace, • Proven experience managing delivery of AI and automation products, ideally within a large or complex organisation, with a track record of working cross-functionally to deliver measurable outcomes, • Demonstrable understanding of AI/automation product lifecycle management, from development through in-life support and optimisation, • Understanding of data and AI governance, quality, privacy, and compliance considerations in a regulated environment, • Familiarity with agile methodologies and product-led delivery approaches in data, AI, and automation environments, • Strategic & commercial thinking, applying business context to guide prioritisation and delivery trade-offs, • Strong data literacy, using insight to drive decision-making and shape product value, • Structured, decisive approach to product development, balancing critical thinking with practical deliveryCustomer-focused mindset, considering user impact and supporting adoption of products, • Skilled stakeholder engagement and communication, managing expectations and driving alignment across technical and non-technical audiences, • Adaptable and resilient, proactively solving delivery challenges and managing interdependencies across initiatives, • Supports team growth by sharing knowledge and encouraging peer development We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. #J-18808-Ljbffr

Senior Public Affairs Manager London 40 hours per week Monday - Friday, 4 days in the office, 1 day from home Shape the public affairs agenda of a market-leading business Verisure is looking for an experienced and ambitious Public Affairs Manager / Senior Public Affairs Manager to join our UK business. This is a newly created, high impact role with significant visibility across the organisation and externally. Reporting directly to the UK Managing Director, you will have the opportunity to shape and lead Verisures public affairs and regulatory agenda at a time of significant growth and change. Youll work at the heart of one of Europes fastest-growing companies, helping shape how our brand engages with government, regulators, policymakers, industry bodies, law enforcement and other key stakeholders. This is a role for someone who can think strategically, influence at senior levels and, importantly, roll up their sleeves and make things happen . Why Verisure?: Verisure is a global leader in professionally monitored security services, protecting more than 6.3 million customers across 18 countries . Every day, our teams use leading technology and 24/7 professional monitoring to deter, detect, verify and intervene, helping protect our residential and small business customers from burglary, intrusion, fire, physical attack and other threats. Our mission is simple: to protect what matters most. We are operating in a market with significant potential for further growth, supported by a strong recurring revenue model, long-term customer relationships and a high-performing culture built around purpose. Were growing fast, were doing it right, and were still just getting started. The opportunity: As Public Affairs Manager / Senior Public Affairs Manager, you will take ownership of Verisures UK public affairs and regulatory strategy, ensuring it is closely aligned with our business priorities, risk profile and long-term growth ambitions. You will build on strong foundations while developing a compelling public affairs narrative and establishing Verisure as a credible and influential voice across the security, technology and connected services sectors. The role will span a broad regulatory and stakeholder landscape, including: The private security sector and its regulatory environment Relationships with police, law enforcement and public security stakeholders Consumer regulation and broader regulatory developments affecting our business Political and government engagement Industry associations, policy groups and other external stakeholders A key part of the role will be understanding the stakeholder landscape, identifying opportunities and risks, developing Verisures external narrative and then driving consistent execution against it. You will also identify opportunities for senior leaders, including the Managing Director and Operations Director, to engage externally and, where appropriate, represent Verisure directly with key stakeholders. This is a rare opportunity to build and shape an important public affairs function within a high-growth, consumer-focused business , with the autonomy and visibility to make a genuine difference. What you'll be doing Develop and execute Verisures UK Public Affairs and regulatory strategy , aligned with business objectives and Group priorities. Develop and articulate a compelling Verisure public affairs and regulatory narrative , positioning the company as a credible and influential voice within the sector. Build, maintain and strengthen relationships with UK regulators, policymakers, government authorities, police and law enforcement bodies, industry associations and other key stakeholders . Monitor political, regulatory and legislative developments, translating complex issues into clear, commercially relevant advice for senior leadership and Group stakeholders. Identify emerging regulatory risks and opportunities and proactively develop strategies to mitigate risk and support sustainable business growth. Represent Verisure externally across relevant forums, trade associations, industry events and advocacy platforms. Support the development of policy positions, regulatory messaging and advocacy strategies across the security, technology and connected services sectors. Work closely with the Group Regulatory & Public Affairs team to ensure a coordinated approach to UK and wider legislative and regulatory priorities. Coordinate with Group and regional teams to ensure effective execution of Public Affairs and Regulatory initiatives across the UK. Support senior leaders with high-profile stakeholder engagement and strategic external interactions. Develop clear plans, objectives and KPIs for public affairs activity and ensure effective delivery against them. Provide insight and guidance to internal stakeholders, helping the wider business understand and respond to changes in the external environment. What we're looking for: Were looking for an experienced public affairs professional who brings credibility, maturity and impact from day one , combined with the curiosity, energy and ambition to build something for the future. Youll be a strategic thinker who is equally comfortable getting into the detail and delivering the plan. Youll know how to influence senior stakeholders, build trusted external relationships and turn complex political and regulatory issues into clear business decisions. Youll ideally bring: 10+ years experience in public affairs, government relations, regulatory affairs or a closely related discipline, ideally gained within a large, fast-paced B2C environment. A proven track record of developing and delivering public affairs and regulatory strategies that achieve measurable business outcomes . Strong understanding of the UK political, regulatory and stakeholder landscape, with an established network across relevant government, regulatory and industry bodies. Experience engaging with UK regulators and policymakers and influencing policy or regulatory agendas. Strong spokesperson and external representation skills, with the ability to develop compelling narratives and communicate with credibility and confidence. The ability to operate as a senior stakeholder influencer , advising, challenging and partnering with senior leaders. Strong commercial and business acumen, with the ability to understand complex business priorities and translate them into effective public affairs strategies. Excellent project leadership and organisational skills, with the ability to take initiatives from concept through to execution. Experience managing complex, cross-functional or multi-market projects with clarity, structure and pace. A highly hands-on and delivery-focused approach, someone who enjoys turning strategy into action rather than simply setting the direction. Experience within a regulated and/or publicly listed business, particularly in technology, telecommunications, consumer services or a related sector , would be advantageous. Experience of legislative or policy development within Parliament, government or a relevant regulatory authority would also be beneficial. Youll have: Direct exposure to senior leadership, including the UK Managing Director. The opportunity to build and shape Verisures UK public affairs function . Significant influence over the companys external positioning and regulatory agenda. The opportunity to work across a broad and evolving regulatory landscape. Exposure to Group and international stakeholders. The chance to represent a market-leading brand with millions of customers. A role where your ideas, relationships and execution can have a tangible impact on the business. Diversity, Equity, Inclusion & Belonging: At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background makes our teams stronger and more innovative. We reject all forms of discrimination and bias and believe everyone should have access to opportunity, regardless of gender, age, disability, race, sexual orientation or any other status. If youre ready to shape the public affairs agenda of a growing, market-leading business, wed love to hear from you. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. Senior Debt & Revenue Protection Officer We're looking for a Senior Debt & Revenue Protection Officer to join our field based team supporting residential and business customers across the Carlisle area. This is a varied and rewarding role where you'll take ownership of customer visits, investigate potential energy theft, identify welfare concerns, and support customers in finding sustainable solutions to energy debt. You'll play a vital role in protecting both our customers and our business while ensuring safety remains at the heart of every interaction. Working independently in the field, you'll assess customer circumstances, identify vulnerabilities, investigate metering irregularities, and deliver the most appropriate outcome based on each individual's situation. You'll be trusted to make decisions that balance customer welfare, compliance, safety and commercial outcomes, using your judgement to deliver the right resolution first time. Salary & Benefits Salary: £35,036 basic salary + quarterly bonus of up to 16% of salary + London Weighting Allowance up to £6k. Location: Field based role coveringCarlisle Company Vehicle: Company car or car allowance provided Driving Requirement: Full UK Driving License required What you'll be responsible for: Visiting customer premises to investigate debt, welfare concerns, suspected energy theft and metering irregularities. Assessing each customer's circumstances, identifying vulnerabilities and agreeing the most appropriate sustainable resolution. Identifying and making safe immediate welfare, safety or metering concerns, including meter inspections and associated work where qualified and authorised. Completing energy consumption assessments, recording accurate customer information and supporting correct billing and ongoing account management. Discussing outstanding balances and suitable payment, smart metering and payment solutions where appropriate. Communicating difficult messages with empathy and respect, negotiating balanced outcomes, and managing or escalating first-stage complaints. Using your training and judgement to work safely, independently and de-escalate challenging situations. Ensuring every interaction complies with company policies, industry regulations and revenue protection guidance. What we're looking for: Experience within the energy industry, with a strong understanding of customer, technical and commercial processes. Knowledge of energy theft, revenue protection or related field operations, including potential gas theft and electricity abstraction. Excellent communication, listening and questioning skills, with the ability to adapt your approach and handle challenging conversations calmly. Strong empathy and a genuine desire to support customers facing challenging circumstances. Effective investigative and problem-solving skills, with the ability to gather facts, assess evidence and make sound decisions. A proactive and resilient approach, with confidence working independently in the field. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. At British Gas, our engineers are at the heart of what we do. Every day, customers invite us into their homes because they trust us to put things right, quickly, safely and professionally. We're now looking for experienced White Goods Engineers (Contractors) to work alongside our established engineering community and help us deliver on our British Gas Service Promise , including our commitment to same-day fixes wherever possible. This is a great opportunity for skilled, customer-focused engineers who take pride in their work and want consistent, flexible contractor work with one of the UK's most recognised service brands. The Role As a contractor White Goods Engineer supporting British Gas, you'll attend customers' homes to diagnose, repair and maintain a wide range of kitchen and white goods appliances . You'll be trusted to work independently in the field, representing the British Gas brand in customers' homes, while having access to strong operational, managerial and technical support when you need it. Some repairs can be complex, so confidence, experience and a calm, professional approach are essential. Typical appliances you'll work on, will be Washing machines, Tumble dryers, Dishwashers, Refrigeration & Microwaves Why Work With British Gas? Consistent volumes of work with a trusted household name Competitive contractor rates - DOE Local work allocation where possible Structured job flow and scheduling support Access to technical guidance and field support when required Opportunity for ongoing, long-term contractor engagement What We're Looking For At least 2 years' proven, hands-on experience repairing white goods appliances Broad technical knowledge across multiple appliance types Strong fault-finding and diagnostic capability Excellent customer service skills - you understand that how you fix matters as much as what you fix A commitment to safe working and first-time-fix outcomes Pride in your workmanship and professionalism in customers' homes Contractor Essentials Self-employed / contractor status Your own tools and test equipment appropriate for white goods repair Full UK driving licence and access to a suitable vehicle Relevant insurances (e.g. Public Liability) If you're an experienced White Goods Engineer who takes pride in delivering great service and wants the backing of a brand customers know and trust, we'd love to hear from you. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers. Positions available in: Peterborough, Epsom, Croydon and London Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs. Here's what we're looking for: Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves. In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. About your role: We're looking for skilled Electricians to join our experienced Field Engineering team , helping ensure customers receive safe, high-quality electrical work exactly when they need it. Being there for our customers is our priority, and you'll play a key role in delivering same-day fixes and high standards of electrical safety in customers' homes. Salary & Rewards Base salary: £43,045 Uncapped OTE: £43,045 plus up to 6.2k London weighting allowance (dependent on area) with uncapped OTE - £57,589 (including LWA) is a realistic expectation through our comprehensive field reward scheme. The Role As an Electrician, you'll use your technical expertise to deliver safe, high-quality electrical work in domestic properties, including: Fault finding and repairs Electrical installations and upgrades Full and partial rewires Ensuring all work is completed safely, compliantly, and right first time You'll combine strong technical capability with excellent customer service, diagnosing issues efficiently, achieving first-time fixes , and providing professional advice to customers where appropriate. Training & Development While EV charging and other Net Zero technologies are not a current responsibility of the role, they form an important part of our future. We offer potential opportunities for electricians to train, upskill, and gain additional qualifications in emerging technologies as the role evolves, making this a strong long-term career opportunity. What We're Looking For Minimum 2 years' experience working as a qualified electrician City & Guilds 2365 Parts 1 & 2 (or equivalent), culminating in a Level 3 Technical Certificate , including the NET AM2 City & Guilds 2382 - B.S. 7671 IET Wiring Regulations Proven experience working in the electrical industry City & Guilds 2391/52 (or equivalent) - highly desirable Willingness to undertake potential future training in Net Zero technologies Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Salary: £40,000 Conditions: Permanent position, full time Hours: 40 hours per week (inclusive of breaks), some evening and weekend work required Annual Leave: 22 days + bank holidays Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts. Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture. Our commitment to building a strong connection with our community is reflected in our core values: 1. Always be welcoming to our international community. 2. Be radical and progressive in our thinking and activities. 3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton. 4. Most importantly, always celebrate our unique identity and growing accomplishments. Purpose of the role The Senior Events Sales Manager is the senior sales lead within Brixton House's commercial team, responsible for building a proactive sales operation that creates opportunities, develops pipeline and converts business into sustainable earned income. The role will lead the proactive sales strategy, with particular responsibility for growing our core hires business across rehearsals, auditions and workshops, while developing corporate, commercial and strategic venue relationships. The postholder will line-manage the Events Sales Manager and work closely with the Event Manager to ensure a strong transition from sales to delivery. Sales Leadership & Business Development Lead and develop Brixton House's proactive sales strategy, moving the team from a predominantly reactive model to planned outbound sales activity. Own the commercial sales pipeline and ensure sufficient quality and value to support income targets. Identify, target and develop new markets, clients and commercial opportunities across cultural, creative, corporate and other relevant sectors. Lead proactive prospecting and develop relationships that increase repeat, block and higher-value bookings. Work with the Head of Events and Commercial Partnerships to develop opportunities for multi-year venue partnerships and other forms of predictable, longer-term income. Use customer insight, market intelligence and sales performance data to identify opportunities and improve conversion. Core Hires Business Own the strategy for growing rehearsals, auditions and workshops, identifying priority client groups and markets. Develop targeted prospecting and sales activity to increase utilisation and visibility of Brixton House's spaces. Develop compelling propositions and work with Marketing on campaigns, assets and case studies that generate qualified leads. Identify repeat and block-booking opportunities and monitor performance to improve results. Sales Team Leadership Line-manage and develop the Events Sales Manager, setting clear objectives, priorities and performance expectations. Review pipeline, activity and conversion regularly and take action where performance or income is at risk. Coach and support the Events Sales Manager to develop strong prospecting, enquiry management, negotiation and conversion skills. Ensure clear processes are in place for enquiries, opportunities, quotes, follow-up and confirmed bookings. Build a culture of proactive sales, accountability, pace and excellent customer service.Pricing, Packaging & Commercial Development Own the development of pricing and packaging with relevant colleagues, balancing demand, capacity, market position, value and profitability. Develop higher-value propositions that move beyond basic room hire and encourage package and ancillary income. Use customer feedback and commercial performance to improve the offer. Work with Marketing to ensure propositions are clearly communicated through effective sales and marketing assets. Marketing & Campaign Development Work closely with Marketing to identify priority markets, audiences and opportunities. Brief and contribute to campaigns that support the sales strategy and generate qualified leads. Identify the content, assets, case studies and testimonials needed to support proactive sales. Share customer insight and market intelligence to strengthen Brixton House's commercial positioning. Commercial Management & Reporting Take responsibility for the commercial sales budget and sales performance. Maintain accurate pipeline and sales forecasting and report on income against target and emerging commercial risks. Track and analyse enquiries, pipeline value, conversion, booking value and utilisation. Ensure contracts, invoicing, CRM and commercial records are accurate and up to date. Contribute to the development of effective CRM systems and commercial dashboards. Client Relationships & Handover Ensure clients receive a professional, responsive and consistent experience throughout the sales process. Ensure confirmed bookings are handed over to the Event Manager with accurate and comprehensive information. Work collaboratively with the Event Manager to resolve issues arising from the sales-todelivery transition. Use client feedback, testimonials and learning to improve future sales and generate repeat business, referrals and future opportunities. Person Specification Essential: Significant proven experience in events sales, venue hire, business development, hospitality, cultural venues or a related commercial environment. Demonstrable experience of proactive outbound sales, business development and building and converting a sales pipeline. Experience managing sales targets, budgets and commercial performance. Experience developing and maintaining strong client and business relationships, including repeat or strategic business. Experience managing, coaching or developing sales staff. Strong communication, negotiation and influencing skills and the ability to work collaboratively across departments. Strong organisational skills and ability to manage competing priorities. A commitment to delivering inclusive, values-driven experiences. Proficiency in Microsoft Office and CRM/sales management systems. Desirable: Experience working in a cultural, theatre, arts or community venue. Existing corporate, creative, cultural or commercial networks. Experience selling rehearsal, workshop, audition, event or venue hire. Experience developing block bookings or multi-year venue partnerships. Knowledge of the London events, cultural and venue hire market. Basic Terms & Conditions Place of work will primarily be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. The role will require flexibility to attend events, meetings and client engagements outside standard office hours where required. Closing date: 16 September 2026 First Interviews: w/c 21 September Second Interviews: w/c 28 September REF-231 069 TPBN1_UKTJ

Architect the platform that runs home life. We're hiring a Lead Backend Engineer to design a global, agentic-first platform for moving and home life. Fast enough for live voice. Reliable enough for agents to act on their own. 4M+ home movers a year in the UK · 28M UK households to run · $1T+ global market for home services We are looking for a truly world-class engineer who has seen what great looks like and can take ownership to build the foundations for a global agentic marketplace. The opportunity: OpenClaw meets Amazon, for your home. Moving is the second most stressful thing most people do, and the admin never stops. Jay is the personal AI that takes it off your plate. It sets the household up: energy, broadband, water, council tax, insurance and so much more, then keeps it running. It tracks renewals, finds the next deal, and grows with the customer from first rental to first mortgage, with credit and higher-value financial products next. People get back their time, save money and their peace of mind. Underneath Jay is the platform you'd architect. One side plugs into the property industry: letting agents, CRMs like Alto, deposit schemes, partners like OpenRent and IKEA UK, and the systems that already know someone is moving. The other plugs into hundreds of suppliers across every category a home needs. In the middle, one entity model and one API turn a move into services set up, switched and paid for, Stripe-like. UK first, then the world. Nobody has rebuilt this industry for AI. The comparison sites and incumbents still run on forms and call queues. The backend is where that changes. What you'll own: three things, end to end. The architecture. Households, properties, partners, suppliers and how they relate. State machines every order runs on, clear enough for an agent to act on. Contracts between domains, data, queues, infrastructure. You design it and you build it. Speed and reliability, designed in. Live voice needs sub-second reads and a platform that doesn't need babysitting. Latency budgets per domain, observability shipped with the feature, rollback rehearsed every release, small changes to production daily. You'll move live systems onto a modern stack without dropping anything. Agents as first-class customers. Permissioned access for Jay and partner agents to read and act, with idempotency, audit trails and a hard line around money. Config over code, so commercial teams change pricing without a deploy. How you work becomes how engineering works. How we build: a lead owns the outcome. Whatever stands between us and it is yours to clear. How we get there is written down, twelve principles in three parts: Think: Customer obsessed · AI native · Thinks big · Mission before self Build: Master of craft · Bias for action · Delivers outcomes · Builds out loud Together: True ownership · Trustworthy · Seeks and gives feedback · Inspiring to work with Who thrives here: you should apply if You're a systems thinker first. How the parts interact, where failure hides, what breaks at ten times the volume. You've architected real systems end to end, more than once, and run them in production at the scale of millions of users. You take the edges seriously. Retries, idempotency, backpressure, the message that arrives twice. You raise everyone around you. The standard goes up on work you never touch. You are great to work with and will make work more joyful. You're AI-native at the frontier, and you set the practice for the team, from planning to evals. You're strong in TypeScript, productive in whatever a problem needs within days, and happiest thinking out loud with the team. Bonus points You've led a team, or worked in UK property or utilities. You've moved house in the UK and it made you angry. We want the specific story. You already have ideas about how it should work. Bring them to the first call. The team and the stack: who you'd build with. We're a B Corp, so the values are real. We're FCA regulated, so doing things properly in a regulated industry is part of how we build. And we're obsessed with the customer, which is how we hold 4.9 on both Trustpilot and Google. The stack: TypeScript on the backend, Python and FastAPI for Jay, Next.js up front, AWS underneath, Claude Code woven through how we build. You won't have used all of it, and you'll change some of it. The details Location: London, a few days a week in the office Pay: Cash competitive, plus equity Hours: Work hard, play hard. Crunch time means late nights and weekends. In general, great work-life balance. Reports to: Head of AI and Engineering Right to work: UK right to work required TPBN1_UKTJ

Opportunity This is a rare opportunity to join a fast-growing, ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. As Head of Customer Service, you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership of a customer service operation supporting a substantial volume of customer interactions across multiple channels, whilst creating a clear customer experience strategy that supports future growth. This is far more than a traditional customer service management role. You will be responsible for establishing the vision, structure, measures, systems and processes required to create a best-in-class customer function. Key areas of focus will include: • Developing and implementing a customer service and customer experience strategy, • Creating meaningful service metrics, KPIs and reporting frameworks, • Introducing customer journey mapping, Voice of Customer initiatives and service segmentation, • Driving improvements in customer satisfaction, productivity and operational performance, • Leading technology, automation, AI and systems development initiatives, • Developing leaders and building capability within the team, • Working cross-functionally to ensure customer insight influences business decision-making, • Supporting the integration and scaling of the customer function as the organisation continues to grow Experience / Skills We are seeking an experienced customer service, customer operations or customer experience leader who has successfully improved and professionalised a function within a growing or changing organisation. You will bring: • Experience leading customer service, customer operations or customer experience teams, • A track record of implementing KPIs, service standards and operational improvements, • Strong systems, process improvement and transformation expertise, • Experience introducing or improving CRM, customer service or workflow platforms, • A customer-centric mindset combined with commercial awareness, • The ability to balance strategic thinking with hands-on delivery, • Strong stakeholder management and leadership capability, • Experience driving change while maintaining a positive and engaged culture Exposure to automation, AI, customer experience frameworks and organisational growth programmes would be highly advantageous. Other information: This role offers the chance to make a genuine impact. The successful candidate will define the future customer experience vision, influence investment in technology and automation, and help build a scalable function capable of supporting significant future growth. For an ambitious customer service leader seeking a role where they can shape strategy, lead transformation and leave a lasting legacy, this represents an outstanding opportunity. To find out more, please apply in confidence

Construction Estimator (Foundations / Civil Engineering / Geotechnical) Twickenham - Hybrid £70,000 - £80,000 + Progression + Full Company Training + Company Benefits Are you a Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator? Do you want to join a company that truly values personal development, promotes from within, and supports long-term career growth? Do you want to be part of a team where your voice matters, where you'll receive hands-on mentoring, and where every day brings new challenges and opportunities? On offer is an excellent opportunity to become part of a close-knit, family-run team with over 30 years of experience in the construction industry. Renowned for their commitment to quality and service, they deliver some of London's most prestigious high-end projects. In this role, you'll be responsible for producing accurate, value-engineered cost estimates, developing strong client relationships, and managing projects from initial enquiry through to contract award. Your day-to-day tasks will include preparing detailed quotations, negotiating terms, and ensuring a seamless handover to the operations team to ensure project success. This role would suit a Junior Estimator with a degree in Civil or Structural Engineering (or similar), looking to build your career with a reputable construction company that offers one-on-one training, specializes in groundworks and basement restoration, and is committed to supporting your development into a fully qualified Estimator. The Role Identify risks and opportunities in tenders to produce accurate estimates Support Quantity Surveying functions and post-project reviews Visit heritage buildings to perform estimations on ground works, piling and basements Provide costing and quotes to a variety of customers and clients The Person Estimator background Civil/ Structural Engineering degree Based in Isleworth or easily commutable toKeywords: Estimator, Construction, Engineering, Engineer, Geotechnical, Structural Steel, Civil Engineer, Structural, Groundworks, London, Estimating, Quantity Surveyor, South West London, Richmond upon Thames, Greater London, Ashford Reference Number: BBBH24366 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website