St. James's, Westminster
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are looking for an enthusiastic, organised and detail-oriented Expeditor to join our team at Fallow. As an Expeditor, you will play a key role in ensuring a smooth and efficient service by acting as the link between the kitchen and restaurant. You will help coordinate the flow of dishes, check presentation and accuracy, and ensure food reaches guests at the right time and to the highest standards. This is a fantastic opportunity for someone who enjoys working in a fast-paced restaurant environment, has a passion for food and hospitality, and takes pride in delivering a consistently high-quality guest experience. Key responsibilities: • Act as the link between the kitchen and restaurant, ensuring clear and efficient communication throughout service., • Coordinate the flow of dishes from the kitchen to the dining room, ensuring food is delivered accurately and efficiently., • Check plates for correct presentation, garnishing, portioning and quality before they leave the pass., • Ensure dishes are complete and match the correct table and order., • Communicate with chefs and waitstaff to maintain smooth service and appropriate timing., • Monitor the pass and prioritise dishes during busy periods to help maintain an efficient service flow., • Identify and communicate any issues with food, orders or service promptly., • Assist the kitchen and restaurant teams wherever required during service., • Keep the pass and expediting area clean, organised and fully prepared throughout service., • Maintain high standards of hygiene, cleanliness and food safety., • Develop a strong understanding of the menu and dishes to confidently support both kitchen and service teams., • Follow all company policies, health and safety procedures and food hygiene standards. About you: • Ideally experienced in a fast-paced restaurant., • Comfortable working in a fast-paced environment and able to remain calm and focused during busy services., • Highly organised, with excellent attention to detail., • Passionate about food, hospitality and delivering an excellent guest experience., • A team player with a positive attitude and strong work ethic., • Able to prioritise tasks and manage multiple demands during service., • Experience using Toast or a similar restaurant POS system is desirable, but not essential., • Confident working on the pass or eager to learn the skills required to become an effective Expeditor. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
