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Customer Support Representative ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. The Customer Support Representative primary role is to take ownership of key administrative activities that support the performance of our Design Team and help ensure we deliver in line with the SLAs in place. This role is based in our Leatherhead office, and it is to help with the continued relationships that we have with our customers during the building out of networks. It is an exciting time to join us here at ESP as we go from strength to strength. Be part of a team and company that will allow you to grow and develop your career. Role responsibilities include: • Handling customer inquiries via phone &email., • Maintaining and updating records in our core system., • Accurately logging all customer interactions., • Work alongside the Design engineers to help support day-to-day activities & maintain SLA’s, • Communicate effectively and be confident at building relationships with both internal and external stakeholders, • Taking ownership of service-related issues and handling them in a confident and professional manner., • Assisting with preparation of regularly scheduled reports., • Handle all enquiries in accordance with legislation, regulations and customer care standards., • Provide administrative support to our customers through the asset adoption process. Skills Needed: • A good working knowledge of Microsoft Office(Word, Excel) is an advantage., • Adaptability and multitasking capabilities in a fast-paced environment., • Good attention to detail., • Excellent communications skills., • Experience in checking documents and accuracy of detail., • Experience of working in a KPI-driven environment Benefits include: • Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year., • Bonus, • Enhance Pension, • Private Medical Insurance, • Life insurance, • Company training programmes to help you develop., • Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme., • Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment., • Volunteering day: one day a year fully paid. Our working hours are Monday– Friday 9am – 5pm. The role is based full time in our new Leatherhead office.

Our client is looking for a Export Customs Brokerage Agent SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export customs SOP. Ensure accurate and timely data entry into operating systems. Ensure timely customs clearance of shipments. Monitor customs clearances and communicate with Customers. WHAT QUALIFICATIONS YOU BRING TO US : Global logistics industry knowledge Good computer skills (e.g., MS Excel, MS Word) Fluent in English Product Agent Job Specific Performance Expectations Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Company operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Company operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Company and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company. The hours are Monday to Friday 10am to 6.30pm Salary depending on experience * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful. TPBN1_UKTJ

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits.

IT Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits.

Introduction At Pen, we don’t just underwrite risk, we unlock possibility.We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview Pen Underwriting are looking for an experienced Motor Fleet Underwriter to effectively support the management of our Hazardous Goods & Environmental Motor Fleet portfolios. This is a fantastic opportunity to contribute to the performance of our existing business team and underwriters, maximising underwriting performance and driving business revenue and structured growth. How you'll make an impact • Technical Underwriting & Expertise: Support the Motor underwriting function, providing technical expertise across all Motor lines. Handle referrals and underwriting for both new and existing business, contributing to profitable growth., • Underwriting Governance & Compliance: Ensure adherence to internal underwriting governance, including audits, peer reviews, and risk assessments. Collaborate with the Head of Motor for guidance on process improvements and policy updates., • Capacity Management & Relationships: Support the management of capacity relationships, ensuring strong and collaborative engagement. Participate in reporting, portfolio reviews, and capacity-related meetings., • Market Expertise & Broker Relationships: Demonstrate market expertise with knowledge of industry trends, competitor activity, and regulatory changes. Build and maintain relationships with key brokers, supporting new business and retention efforts., • Leadership & Development: Act as a mentor for junior underwriters, fostering a culture of technical excellence and professional development. Support training, development, and succession planning., • Pricing & Portfolio Management: Assist in developing and refining underwriting and pricing strategies to achieve profitability targets. Monitor market trends and competitor activity to ensure competitive positioning., • Retention of renewal business and high customer retention rates., • Growth in Gross Written Premium (GWP) and maintenance of rate strength., • Performance against underwriting profitability and loss ratio targets., • Technical Knowledge: Basic knowledge of general insurance (London Market / Lloyd’s and Industry) products, services, and understanding of underlying legal principles., • Experience: Previous Motor Fleet underwriting experience. Previous experience in managing a scheme/portfolio is desirable., • Skills: Excellent interpersonal skills, including listening, verbal and written communication. Ability to manage complex and highly confidential information. Proficiency in Microsoft Word, Excel, and PowerPoint. #LI-ET1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values Leads the team to create positive memorable experiences by exceeding expectations for all residents. Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the propertys occupancy and revenue goals Ensures marketing campaigns, advertising and promotional activities are effectively implemented Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the communitys compliance with pertinent regulations and providing performance data and reporting Actively seek interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. Meets targeted revenues by making rate recommendations based on market data and monitors payments. Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports. Manages the financial performance, attending regular P&L reviews with stakeholders. Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. Assesses team member training needs and ensure thorough understanding of systems and adherence to policies Develops capability of team members in order to meet key performance goals and future succession requirements. Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Works hand in hand with Health & Safety to drive a safety culture by managing and monitoring the appropriate health & safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. About You Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property management software. Training will however, be provided. A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH. Experience & Skills Essential Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment. Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role. A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives. Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure. Excellent verbal and written communication skills & numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable Evidence of change management delivery Knowledge of Landlord/Tenant Legislation What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Salary: £6,480.72 per annum Job Location: Epsom - The Croft Hours: 9 hours per week Contract Type: Permanent Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Visiting Scheme Manager to look after our development at The Croft in Epsom. With a 'can do' attitude you'll prioritise and manage your own workload independently. This is a varied and customer facing role supporting residents in maintaining their well-being and independence. Lone working you'll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant. Organised and able to work on multiple tasks, you'll have a good understanding of building maintenance as you'll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property. You'll also oversee contractors who are on annual contracts and carry out the communal cleaning, gardening and window cleaning. You'll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients. As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus. A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, as you will be required to use applications such as Outlook and Word. Information on the scheme: The Croft has 19 properties across the development and the communal areas consist of a residents lounge and conservatory, kitchenette, WC, laundry, guest room and garden areas. If this sounds like an opportunity for you then please review the full role profile on our website before applying Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Monday 1st December at midnight Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This vacancy may close without notice. TPBN1_UKTJ

Contractor Care Administrator - up to £25,400 per annum + benefits - Guildford (3 days per week in the office) Established in 1995, Damia Group is an employee-owned business providing talent solutions in the Government, Security, Defence, Data, Finance, Retail, Insurance, Software & IT Services Sectors. This role will have the primary focus of supporting the contractors who are on assignment with clients. The role will involve supporting the weekly contractor timesheet approval process, onboarding of contractors and general daily engagement on contractor care and queries, throughout their assignment. Key responsibilities: 1) Contractor Care and Compliance (85% of the role and high levels of transactional work) Manage contractor queries - payment terms, timesheet queries, compliance issues, as examples Process weekly payroll - processing timesheets (manage, approve and deal with queries) on the Companies online timesheet portal, dealing with any queries, raise invoices and provide remittances to contractors and umbrella companies Chase up PO numbers from clients to generate invoices Chase for client updates on assignment end dates Generate end of week management reports on business activity Reference requests for previous contractors Generating and sending out confirmation of last day letters and surveys Complete onboarding/vetting for new contractors - verify all ID/visas, request references, talk to the Client to make sure that everything is on track for them to start Support with archive deletion, GDPR timelines and right to be forgotten emails 2) General office support (max of 15% of the role) We are based in a serviced office, so this part of the role is minimal - more of a trouble-shoot role Office support and admin to the consultants and senior management - ad-hoc requests Manage all incoming email to the company mailbox General admin support to consultants - updating the CRM system (Vincere), formatting documents Support with holiday cover within the Operations Team Key skills and experience: The ideal applicant will have the following experience and key skills/attributes: Ability to deal with a fast paced, sales focused organisation - a 'can do' attitude and 'how can I help you?' mindset Someone who is process minded and able to multi-task Excellent communication skills - this role will have a lot of interaction with our core assets - the candidates that we place with clients - phone, outlook, social media The ability to work independently and self-motivate - whilst part of Operations, this role will involve working on core routine daily/weekly activities Preferable experience of working in a contractor recruitment agency - fast paced, regulatory and compliance driven Preference experience of working with an online timesheet platform would be a great asset Strong MS Office skills - most activities involve Word, Excel, Outlook Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. TPBN1_UKTJ

Expleo are currently recruiting for experienced Vehicle Test Technicians on a contract basis, based on site supporting our client, a major automotive manufacturer in Bedfordshire.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.This is not your every day workshop environment and you will be a key player in the test and development of future vehicles.To be considered for the role of Test Technician, you will have the following knowledge, skills and experience: Educated to City & Guilds / BTEC / IMI / NVQ Level 3 or higher, ideally in mechanical, electrical or automotive engineering with a recognised apprenticeship or qualification within a relevant field A background in testing, repair or fault finding An understanding of dis-assembly, assembly and maintenance techniques Vehicle system knowledge with the ability to fault find Understanding of diagnostic tools Understanding of component measurement techniques Instrumentation set-up skills Test rig experience Passion for automotive performance and technologies Ability to produce constructive opinions regarding automotive products and communicate data clearly Data acquisition and report writing skills A working knowledge of Word, Excel and PowerPoint for report writing, presentation preparation and producing graphs Valid Driving Licence is essential Experience with Vector CAN tools would be advantageous PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates are able to work within the UK.Regretfully, we are unable to support Technicians who require sponsorship.d02fcfcb-6df4-40ee-95cf-3eb059ce3173