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About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

This is a freelance, commission-based Field Sales Representative role with strong potential for growth! You’ll start with weekly commission payouts. Based on your performance and consistency, there’s an opportunity to move onto a retainer model within 2 months, where your earning potential increases to a guaranteed weekly retainer fee + weekly commissions. Get in touch to find out more! Company Description - Fast Charger Ltd. Hey there! Ever been out and about and your phone battery dies at the worst possible moment? Well, Fast Charger is here to save the day! We're a super cool company that's putting fast and easy phone charging stations in all sorts of places, like cafes, shops, restaurants, gyms and more. Our goal is to make sure no one ever has to worry about a dead battery again! We're a friendly and growing team, and we're looking for enthusiastic people to help us spread the word about Fast Charger. Responsibilities of the Sales Agent: As one of our ace Sales Agents, you'll be like a superhero for Fast Charger! Your main job will be to chat with businesses and show them how great it would be to have a Fast Charger station and help them get promptly set up. ● Identifying and contacting potential clients: You will reach out to various businesses, such as coffee shops and restaurants, to introduce Fast Charger. This will include in-person visits. You will be working on-field. ● Presenting the advantages of Fast Charger: You will explain how having a Fastcharger station can attract more customers and provide a useful service. ● Addressing queries from businesses: You will answer any questions that potential clients may have in a clear and professional manner. ● Securing agreements: Your goal is to persuade businesses to install a Fast Charger station. ● Maintaining records: You will need to keep track of your interactions with different businesses. ● Collaborating with the team: You will work with other members of Fast Charger to ensure smooth operations. Requirements: ● You're good at talking to people and can explain things easily. ● You get excited about new ideas and can help others feel the same way. ● You don't give up easily and you're ready to work hard to reach your goals. ● It's a bonus if you've talked to customers or done sales before, but it's not a problem if you haven't, because we can train you! ● Minimum GCSEs required. What's in it for You (Freelance Life!): ● Be part of a growing and exciting company. ● Learn loads about sales and how businesses work. ● Join a fun and supportive team. ● Weekly Pay of Commissions ● Amazing commission structure for per unit installed. Our 3-Step Interview & Onboarding Process We move fast — so you can start earning quickly! Here's what to expect after you apply: 1. Online Interview. 2. Start speaking to businesses right away — earn commissions on any sales made during the trial. 3. In-Office Meetup & Contract Signing - Visit our office within 48 hours of your trial, learn more about the business, and sign your contract if it’s a good fit! Apply now and start your journey with Fast Charger — we’re interviewing and shortlisting immediately!

Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.