College Advisor
hace 17 horas
Chesterfield
We are seeking a highly organised and proactive College Advisor to join our College Registry Operations Team, playing a pivotal role in supporting our students and academic teams. Our College Advisors make a significant contribution to the student journey, helping them achieve their success. You will be part of a team of advisors who will provide academic administration across a range of programmes, ensuring that effective processes are in place to provide an excellent experience for students. Being digitally focused, you will use a range of technologies to support the inter-site working of the Registry. You will also be comfortable with using technology to gather information to gain a clear understanding of the level of student engagement and performance on the programme, with a working knowledge of the wider services of the Registry to enable you to deliver a seamless service to students and staff. You will be responsible for ensuring data quality within a right-first-time ethos for all data within your business area, supported by an awareness and understanding of the data processed, particularly any data classed as personal or sensitive. Working together with colleagues in our academic colleges and professional services, we aim to provide a high-quality user experience for students and staff who support the student journey (from admissions to graduation). The role will also include supporting our Student Hub, offering support, advice and guidance on a variety of areas. We are committed to excellence and continuous improvement in all that we do and aim to provide a service that is fair, compliant, professional, and dynamic. Hours: Part-time, 22.5 hours per week. About You To be successful, you will thrive in a fast-paced environment and be confident working with colleagues across the University. Youll communicate clearly and professionally, with a strong focus on accuracy and customer service. You will be highly organised, detail-oriented, and able to manage competing priorities while meeting deadlines. Youll also be able to handle sensitive and confidential information with discretion and sound judgement. In this role, you will provide administration across the University, ensuring that effective processes are in place to deliver gold-standard services consistently across the Registry. Liaising across Colleges and the Registry, you will act as a contact point for staff and students, providing advice, information, guidance and professional support services. You should be proactive and inquisitive, willing to question, investigate, and improve processes. Adaptable and resilient, youll respond positively to changing priorities and challenges. You should be confident using Microsoft Office applications, including Word, Excel, and Outlook, and be able to quickly learn new systems. The ability to set up, maintain, and clearly communicate administrative systems and processes is essential. You will be self-motivated, able to work on your own initiative, and take a proactive approach to your work. Joining us, you will work with academic colleagues to deliver excellent student support and provide data and information to support student outcomes. About Us We have one simple promise to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK, achieve outstanding results for our teaching and research, and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 making us one of the top universities in the country, recognised for our outstanding student experience and outcomes. Financially strong and seriously ambitious, we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career, with lots of opportunities to enhance your skills. Benefits In return, we offer: • Generous annual leave entitlement of 38 days, inclusive of bank holidays and concessionary days (pro rata), • Access to the Local Government Pension Scheme, • A suite of holistic wellbeing benefits and support, including family-friendly policies, generous sick pay provision and a comprehensive employee assistance programme, • Access to a variety of staff discounts at high-street retailers, • Discounted on-site gym, • Cycle-to-work scheme, • A flexible working environment, • A commitment to personal and professional development For further information and to apply, please visit our website via the Apply button. Closing date: Sunday, 12 July 2026. The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK. The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation. JBRP1_UKTJ