Kirah Glow Skincare

We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus.

We are seeking a friendly and professional Front Desk Assistant to be the first point of contact for clients at Kirah Glow. As the face of our business, you will be responsible for greeting clients, managing appointments, and ensuring an exceptional experience from arrival to departure. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced, high-energy environment.

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and welcome visitors in a warm and professional manner. Answer phone calls and respond to inquiries promptly, directing calls to the appropriate personnel. Schedule appointments and manage the calendar for staff members. Maintain an organized front desk area, ensuring all materials are stocked and accessible. Handle incoming and outgoing mail and packages efficiently. Assist with administrative tasks such as filing, data entry, and maintaining records. Provide support as a personal assistant when needed, including proofreading documents and preparing reports. Ensure confidentiality of sensitive information while managing client interactions. Utilize computerized systems for scheduling, record keeping, and client management. Skills Strong customer service skills with a focus on client satisfaction. Excellent time management abilities to prioritize tasks effectively. Bilingual proficiency in Spanish is a plus, enhancing communication with diverse clients. Proficient in computer applications and office software for administrative tasks. Exceptional organizational skills to maintain an orderly workspace and manage multiple responsibilities. Previous experience as a dental receptionist or in a similar role is advantageous but not required. Ability to type efficiently with attention to detail for accurate documentation. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients! Job Type: Full-time Pay: From $16.00 per hour Schedule: 8 hour shift Monday to Friday Work Location: In person

Summary Support the CEO primarily and provide additional support to team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently. Maintain and refine internal processes that support high-ranking executives and coordinate internal and external resources to expedite workflows. Manage communication with customers and internal staff to smooth out daily operations and tasks Responsibilities Provide administrative and office support, such as typing, spreadsheet creation, email, and maintenance of filing system and contacts database Send Purchase Order and Settlement to suppliers in a timely manner Visit suppliers 2 – 3 days a week, including take supplier material pictures and report inventory Type up, record and send out invoices and various documentations Timely bookkeeping related to all facet of businesses Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics Maintain professionalism and strict confidentiality with all materials Organize team communications and plan events, both internal and off-site Performs detail research work and summarizes findings and proposal. Support property management dept and conduct related tasks including but not limited to lease management, vendors and tenants communications, etc Required skills & qualifications English & Chinese bilingual College degree. Experience in an administrative role reporting directly to management Able to drive up to 200 miles radius Excellent written and verbal communication skills Strong time-management skills, ability to organize/coordinate multiple concurrent projects Proficiency with office tools and an aptitude for learning new software and systems Preferred skills & qualifications Experience in developing internal processes and filing systems Quick Book or similar accounting software experience