


Assistant Manager – Sunspel Store
At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence.
Key Responsibilities
- Leadership & Team Development
- Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service.
- Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards.
- organizational skills
- Step in to manage the store in the absence of the Store Manager.
- Customer Experience
- Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship.
- Build lasting relationships with customers, focusing on client development and repeat business.
- Sales Performance
- Assist in achieving store sales goals by driving individual and team performance.
- Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results.
- Store Operations
- Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard.
- Ensure compliance with company policies and procedures, including health and safety regulations.
- Problem Solving & Decision Making
- Address customer concerns effectively, resolving any issues promptly and professionally.
- Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office.
Skills & Qualifications
- Proven retail experience, preferably within a luxury or premium brand environment.
- Strong leadership and interpersonal skills, with a passion for team development.
- Excellent customer service skills and the ability to build rapport with diverse clientele.
- A results-driven mindset with the ability to analyze sales data and identify improvement areas.
- Organizational and multitasking skills to manage priorities effectively.
Why Join Sunspel?
At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury.
If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!
- Experiencia
- Se requiere
- Jornada
- Completa
- Horario
- 10am-7pm
- Salario
- 45.000 $ – 55.000 $ anual
- Extras
- 1.5%-2.5%
- Inicio
- Incorporación inmediata

Admin / Business • 51-250 empleados
En JOB TODAY desde julio, 2024
Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store.


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