Assistant store director

Management

2 days ago204 views

Assistant Manager – Sunspel Store
At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence.
Key Responsibilities
1. Leadership & Team Development
• Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service.
• Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards.
• Step in to manage the store in the absence of the Store Manager.
2. Customer Experience
• Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship.
• Build lasting relationships with customers, focusing on client development and repeat business.
3. Sales Performance
• Assist in achieving store sales goals by driving individual and team performance.
• Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results.
4. Store Operations
• Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard.
• Ensure compliance with company policies and procedures, including health and safety regulations.
5. Problem Solving & Decision Making
• Address customer concerns effectively, resolving any issues promptly and professionally.
• Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office.

Skills & Qualifications
• Proven retail experience, preferably within a luxury or premium brand environment.
• Strong leadership and interpersonal skills, with a passion for team development.
• Excellent customer service skills and the ability to build rapport with diverse clientele.
• A results-driven mindset with the ability to analyze sales data and identify improvement areas.
• Organizational and multitasking skills to manage priorities effectively.

Why Join Sunspel?
At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury.
If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!
interview badgeInterviews today
Allen Rodriguez avatar icon
Allen Rodriguez from Sunspel is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Employment
    Full-time

pin icon781 Madison Avenue, Manhattan, 10065, New York

icon
Supervisor ManagerNew York

Admin / Business • 51-250 Employees

Hiring on JOB TODAY since July, 2024

Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store.

Company photo #1
Company photo #2
Company photo #3
Allen Rodriguez avatar icon
Allen RodriguezActive 11 hours ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Similar jobs